How to report a bug to developers? A programmers quest to educated on bug reporting.

Posted by Ryan Detzel on Programmers See other posts from Programmers or by Ryan Detzel
Published on 2011-02-28T14:16:18Z Indexed on 2011/02/28 23:33 UTC
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bug-tracking

I'm hoping to get some tips and advice on how to educate the rest of the company on how to submit proper bug reports. Currently we get tickets like:

When I click this link I get a 404. (They include the page that 404s and not the page that caused it)
Sometimes the right column flows into the button column. (no screenshot or additional information)
Changes to xxx does seem to be working right. (EOM)

Does anyone have a bug submission process/form that guides users into submitting as much information as possible?

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Developer IT

How to report a bug to developers? A programmers quest to educated on bug reporting. - Developer IT

How to report a bug to developers? A programmers quest to educated on bug reporting.

bug-tracking

Related posts about bug-tracking

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How would you advocate not using a shared spreadsheet to track bugs / issues ?

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