Plesk FTP not working but SFTP and Shell is working

Posted by shamittomar on Server Fault See other posts from Server Fault or by shamittomar
Published on 2010-09-04T16:38:44Z Indexed on 2011/11/15 9:56 UTC
Read the original article Hit count: 207

Filed under:

linux

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ftp

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shell

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plesk

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sftp

I am facing a strange problem. The FTP on my Plesk VPS is not working. Whenever I try to connect, FileZilla FTP client says:

Status: Resolving address of xxxxxxxxxxxxx.com
Status: Connecting to xxx.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Error: Could not connect to server

So, it's not even going to the step of asking username/password. So, it's something else.

The SFTP on port 22 is working fine. Also, I can successfully do shell access and run commands.

But, I NEED FTP access too on port 21. I have searched everywhere but can not find any setting to enable it. This is the Plesk version info:

Parallels Plesk Panel version 9.5.2
Operating system Linux 2.6.26.8-57.fc8
CPU GenuineIntel, Intel(R) Pentium(R) 4 CPU 3.00GHz

Any help is appreciated.

[EDIT]:

The firewall is not blocking it. I have checked it on server and there are absolutely no blocking rule. Firewall states:

All incoming/outgoing connections are accepted on FTP

And on client-side (my PC), I can connect to other FTP servers so this is not an issue in my PC's firewall. Moreover, I can not even connect to the FTP from online FTP clients like net2ftp.

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