backupexec 12.5 not following symlinks on linux agent

Posted by Peter Carrero on Server Fault See other posts from Server Fault or by Peter Carrero
Published on 2010-05-11T23:52:06Z Indexed on 2012/03/20 5:31 UTC
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Ok, we are at a loss here trying to backup a linux box to a backupexec server...

we got a backupexec 12.5 server and a "backupexec for windows servers linux agent" (sigh) running on one of our linux boxes.

When a backup runs, we get exceptions reported for our symbolic links. it says something like:

BACKUP- \\<servername>\[ROOT]
File \\<servername>\[ROOT]/<foldername>/<symlink> is in the backup selection list but was not found.

Looking at the selection list, the symlink shows as a 1k file on BUE.

Tools->Options->Backup has Backup files and directories by following symbolic links/junction points selected. These same checkboxes are selected on the Job Setup->Job Properties->Edit Template->Advanced

Additionally, all the checkboxes are checkeced on Tools->Options->Linux, Unix, and Macintosh and on the Job Set->Job Properties->Edit Template->Linux, Unix, and Macintosh. These checkboxes read: "Preserve change time", "Follow local mount points", "Follow remote mount points", "Backup contents of soft-linked directories" and "Lock remote files", but apparently changing those options produce the same result.

Any help on how to get BUE to make a proper backup would be greatly appreciated.

Thanks.

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