Windows Update Agent Update Failed

Posted by Adrian Godong on Server Fault See other posts from Server Fault or by Adrian Godong
Published on 2009-08-03T15:22:19Z Indexed on 2012/04/14 5:31 UTC
Read the original article Hit count: 530

I'm trying to install the latest version of Windows Update Agent, v7.2.6001.788, and the installation failed with error code of 0x800b0100. Running Windows Server 2008 SP1.

The relevant WindowsUpdate.log section:

2009-08-03  16:17:49:334	3544	d28	Misc	===========  Logging initialized (build: 7.2.6001.788, tz: +0100)  ===========
2009-08-03  16:17:49:334	3544	d28	Misc	  = Process: d:\fcc0f96e893296900e6501a601\wusetup.exe
2009-08-03  16:17:49:332	3544	d28	Setup	Windows Update Client standalone setup : resource dll path is d:\fcc0f96e893296900e6501a601\en\wusetup.exe.mui
2009-08-03  16:17:49:335	3544	d28	Setup	Evaluating CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Core-TopLevel.cab"
2009-08-03  16:17:49:556	3544	d28	Setup	Package will be installed
2009-08-03  16:17:49:556	3544	d28	Setup	Evaluating CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-ActiveX.cab"
2009-08-03  16:17:49:580	3544	d28	Setup	Package will be installed
2009-08-03  16:17:49:580	3544	d28	Setup	Evaluating CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Aux-TopLevel.cab"
2009-08-03  16:17:49:665	3544	d28	Setup	Package will be installed
2009-08-03  16:17:49:709	3544	d28	Setup	Windows Update Client standalone setup : eula file path is d:\fcc0f96e893296900e6501a601\en\eula.rtf
2009-08-03  16:17:52:337	3544	de0	Misc	WARNING: LoadLibrary failed for srclient.dll with hr:8007007E
2009-08-03  16:17:52:338	3544	de0	Setup	Installing CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Core-TopLevel.cab"
2009-08-03  16:17:53:895	3544	de0	Setup	WARNING: CBS operation failed, error = 0x800B0100
2009-08-03  16:17:53:898	3544	de0	Setup	WARNING: Install of setup package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Core-TopLevel.cab" failed, error = 0x800B0100
2009-08-03  16:18:04:976	3544	d28	Setup	wusetup has finished.  Exit code is 0. Reboot is NOT needed

I think something went wrong twhen loading the srclient.dll.

Things that I have done and still no fix:

  • msiexec /unregister and msiexec /register
  • regsvr32 wuapi.dll
  • Run CheckSUR tool and restart

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