Can't get any SMART or temperature data from HDDs

Posted by Regs on Server Fault See other posts from Server Fault or by Regs
Published on 2012-06-03T16:06:51Z Indexed on 2012/06/03 16:42 UTC
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monitoring

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hdd

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smart

I have a PC with recently installed Gigabyte GA-X79-UD5 MB. I've encountered some weird problem with getting SMART data or temperature for HDDs. Every single tool I've tried in Windows 7 just can't get any data (HDTune, AIDA64...). I was suspecting that SMART feature is disabled in BIOS but it's seems like there is no such option in BIOS settings. I've even tried to update BIOS but still no luck.

Same issue with both controllers on that MB (Intel and Marvell). It seems unlikely that both controllers end up with exact same issue. Both controllers are working in AHCI mode.

Is there anythig that can interfere with getting SMART ant temp data from HDDs? Or is there any way to check that it's actuall MB issue?

Is it even possible that it is hardware issue since all HDDs seems to work normal despite the fact that I can't get any temperature or SMART data from it.

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