How to get more detailed reason for Thunderbird crashing?
Posted
by
Nick
on Ask Ubuntu
See other posts from Ask Ubuntu
or by Nick
Published on 2012-06-05T21:06:26Z
Indexed on
2012/06/05
22:47 UTC
Read the original article
Hit count: 742
crash
|thunderbird
I have a computer (10.04) that was previously running Thunderbird 12.0.1 just fine (installed via apt-get via official PPA). I don't know what happened at the time the problem started since this is a multi-user computer and I was not here. However, every time we try to launch TB, we immediately get a dialog that says:
We're Sorry
Thunderbird had a problem and crashed.
Things I've tried:
- Running
thunderbirdfrom a terminal produces no output. - I tried
apt-get remove thunderbird --purgeand then reinstalled - Deleting the user's
.thunderbirdfolder and launching still results in a crash - Attempting to run
thunderbird -safe-modestill results in a crash - This problem occurs for all users of Thunderbird on this computer.
Is there any way to get more details on why the program is crashing? For example, the specific error that TB is encountering? I tried thunderbird -g but I'm not sure what to do with the debugger.
© Ask Ubuntu or respective owner