Bouncing between a 502 and 503 error

Posted by Dave on Server Fault See other posts from Server Fault or by Dave
Published on 2012-06-30T14:15:51Z Indexed on 2012/06/30 15:18 UTC
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This has become an increasingly frustrating ordeal. I'm mostly a web developer, so forgive me if I am using improper terminology here.

I have a client that had purchased a domain at JustHost. We built him a website and have it on our own server space. Now, I'm mostly used to dealing with godaddy and it is simple enough to manage dns records and point the A record to our server IP, where Apache on our end deals with the domains via name-based virtual hosts.

But for some reason, in setting this up with JustHost, when attempting to go to the domain name, I either get a 502 or 503 error or "webpage does not exist". Now, I know that the basic functionality of the webpage must be working because I can access the the index etc straight through my servers www data (IE [server-ip]/website_folder).

I was on the phone with technical support for over three hours yesterday with justhost and the best I could get was "That's really weird..."

I've checked my logs and there doesn't seem to be anything coming through to my end. Does anybody have an idea of whats going on here? I would love for it to be a problem on my end, because justhost doesn't seem capable of helping further.

Any help is greatly appreciated, thanks.

I forgot to mention that we have several other sites up and running and completely accessible.

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