Transfered SSL Certificate to Rackspace Cloud Server - Occasional Errors

Posted by ngl5000 on Server Fault See other posts from Server Fault or by ngl5000
Published on 2012-06-26T15:28:16Z Indexed on 2012/07/03 9:18 UTC
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Okay, I recently tranfered my Comodo SSL certificate from my previous Bluehost account to my new rackspace cloud server. (LAMP stack)

Basically I just copy pasted the server cert and key and checked to make sure it was properly installed which it was. Now I am running into some issues, occasionally I will hear from people that they are getting an 'Untrusted Connection Error' while others are not getting this error at all.

Recently someone sent me a screen shot of their error and it said: This Certificate is not trusted because no issuer chain was provided.

The browser they noticed this on was safari so I cleared all my history data in safari and opened the site but I am not seeing that error.

Does anyone have any idea how to fix something like this? Thanks!

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