Can't install wireless driver or get ubuntu to recognize ethernet cable

Posted by Catherine on Ask Ubuntu See other posts from Ask Ubuntu or by Catherine
Published on 2012-09-12T07:37:45Z Indexed on 2012/09/12 9:49 UTC
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I'm brand new to Ubuntu and I'm tearing my hair out trying to figure out how to connect to the internet. When I try to activate the Broadcom STA wireless driver, it says

"Sorry, installation of this driver failed. Please have a look at the log file for details: /var/log/jockey.log."

So I try the steps detailed here http://ubuntuforums.org/showthread.php?t=1967515&highlight=jockey

Problem is, I can't connect to the internet via ethernet cable either. I tested the cable with another laptop and it works just fine. I don't know what to do. Any help is greatly appreciated.

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