pptpd not working externally on Ubuntu Server 11.10

Posted by Brendan on Server Fault See other posts from Server Fault or by Brendan
Published on 2012-03-30T12:34:27Z Indexed on 2012/09/23 9:40 UTC
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I am trying to set up a pptpd vpn on our newly installed Ubuntu 11.10 64 bit server, but am not having success having a client connect via an iPhone to the VPN. Note that no clients have been able to connect to this VPN from outside of the network. The system is up to date with patches.

Here is the output of /var/log/syslog. Please note that 222.153.x.y is my remote IP address.

Mar 30 22:07:47 server pptpd[9546]: CTRL: Client 222.153.x.y control connection started
Mar 30 22:07:47 server pptpd[9546]: CTRL: Starting call (launching pppd, opening GRE)
Mar 30 22:07:47 server pppd[9555]: Plugin /usr/lib/pptpd/pptpd-logwtmp.so loaded.
Mar 30 22:07:47 server pppd[9555]: pppd 2.4.5 started by root, uid 0
Mar 30 22:07:47 server pppd[9555]: Using interface ppp0
Mar 30 22:07:47 server pppd[9555]: Connect: ppp0 <--> /dev/pts/3
Mar 30 22:07:47 server pptpd[9546]: GRE: Bad checksum from pppd.
Mar 30 22:08:17 server pppd[9555]: LCP: timeout sending Config-Requests
Mar 30 22:08:17 server pppd[9555]: Connection terminated.
Mar 30 22:08:17 server pppd[9555]: Modem hangup
Mar 30 22:08:17 server pppd[9555]: Exit.
Mar 30 22:08:17 server pptpd[9546]: GRE: read(fd=6,buffer=6075a0,len=8196) from PTY failed: status = -1 error = Input/output error, usually caused by unexpected termination of pppd, check option syntax and pppd logs
Mar 30 22:08:17 server pptpd[9546]: CTRL: PTY read or GRE write failed (pty,gre)=(6,7)
Mar 30 22:08:17 server pptpd[9546]: CTRL: Reaping child PPP[9555]
Mar 30 22:08:17 server pptpd[9546]: CTRL: Client 222.153.x.y control connection finished

As you can see, the problem seems to be the connection timing out after 30 seconds ("Mar 30 22:08:17 server pppd[9555]: LCP: timeout sending Config-Requests".

Over Wifi however (inside the local network) there are no issues:

Mar 30 22:12:33 unreal-server pptpd[12406]: CTRL: Client 192.168.0.100 control connection started
Mar 30 22:12:33 unreal-server pptpd[12406]: CTRL: Starting call (launching pppd, opening GRE)
Mar 30 22:12:33 unreal-server pppd[12407]: Plugin /usr/lib/pptpd/pptpd-logwtmp.so loaded.
Mar 30 22:12:33 unreal-server pppd[12407]: pppd 2.4.5 started by root, uid 0
Mar 30 22:12:33 unreal-server pppd[12407]: Using interface ppp0
Mar 30 22:12:33 unreal-server pppd[12407]: Connect: ppp0 <--> /dev/pts/3
Mar 30 22:12:33 unreal-server pptpd[12406]: GRE: Bad checksum from pppd.
Mar 30 22:12:36 unreal-server pppd[12407]: peer from calling number 192.168.0.100 authorized
Mar 30 22:12:36 unreal-server pppd[12407]: MPPE 128-bit stateless compression enabled
Mar 30 22:12:36 unreal-server pppd[12407]: Cannot determine ethernet address for proxy ARP
Mar 30 22:12:36 unreal-server pppd[12407]: local  IP address 192.168.0.10
Mar 30 22:12:36 unreal-server pppd[12407]: remote IP address 192.168.1.1

I have set up an iptables config for the server; to check this isn't the problem I allowed all traffic temporarily, but this does NOT change the symptoms in the first example. Here is the output from /etc/iptables.rules.save

*filter
    :FORWARD ACCEPT [0:0]
    :INPUT ACCEPT [0:0]
    :OUTPUT ACCEPT [0:0]
COMMIT

Even with these rules applied, the output from /var/log/syslog is LINE FOR LINE what I saw in the the first block of code.

Please note that before running this Ubuntu server; an old SME Server box was running in place of it, that had a pptpd server on it just like we are using, and we experienced no issues.

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