Here's your chance: MOS Feedback Sessions @OOW

Posted by cwarticki on Oracle Blogs See other posts from Oracle Blogs or by cwarticki
Published on Mon, 1 Oct 2012 11:29:34 +0000 Indexed on 2012/10/01 15:47 UTC
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/Oracle/General Support Topics

Bring your questions, comments, concerns, opinions, recommendations, enhancement requests and any emotional outbursts! As I travel the world and speak to thousands of customers, I receive plenty of feedback about My Oracle support. Come hear directly from the source. Meet Dennis Reno, VP of Customer Portal Experience.

The Customer Portal Experience team will host a My Oracle Support Tips and Techniques session and three roundtable feedback sessions at this year’s Oracle OpenWorld. The sessions will include a Hardware Support component, as well as best practices that are sure to benefit all My Oracle Support users.

The events planned will give our users the opportunity to learn more about how the My Oracle Support customer portal adds value to the support process and to their business needs. The roundtable feedback sessions will allow customers to meet, give feedback, and share their experiences directly with the team responsible for the customer portal experience.

Date	Time (PT)	Session Name
Mon, Oct 1	01:45 PM	My Oracle Support: Tips and Techniques for Getting the Best Hardware Support Possible (Session #CON9745)
Tue, Oct 2	11:00 AM	Roundtable - My Oracle Support General Feedback
Wed, Oct 3	11:00 AM	Roundtable - My Oracle Support Community Feedback
Thr, Oct 4	11:00 AM	Roundtable - My Oracle Support General Feedback

Customers can find more information, including specific details about how to attend, by accessing My Oracle Support at OpenWorld (Article ID 1484508.1).

Enjoy OpenWorld everyone!

-Chris Warticki
Global Customer Management

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