Sending custom app logs to developer

Posted by Templar on Stack Overflow See other posts from Stack Overflow or by Templar
Published on 2012-10-26T10:30:53Z Indexed on 2012/10/26 11:01 UTC
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I'm planning to release a new app in the future.

I have a custom logging function which logs some application data (not crashes) into a file (location manager state, app foreground-background transitions, main actions...). These logs helped me a lot to debug problems which were app-related, but not causing a crash. Until now these were in the documents directory (shared in iTunes) and the testers sent them to me after they saw some incorrect behaviors, however I don't want to share them anymore because this directory contains the app's database too.

I'd like to obtain these logs even when the app will be on App Store, but I don't know how this should be done. As I wrote, it is a new app and even after the test phase may exist minor bugs. I know that the users can report problems in iTunes or on the Dev site, but without a detailed scenario or log it is really hard to correct a bug. Should I make some kind of in-app bug report functionality (even if this creates a wrong user impression) ? How is this usually handled ?

Thanks

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