Unable to locate Windows Server Error log files

Posted by Sam007 on Server Fault See other posts from Server Fault or by Sam007
Published on 2012-11-11T18:22:22Z Indexed on 2012/11/11 23:02 UTC
Read the original article Hit count: 266

I am getting an error in my application on 500 Internal Server Error. The firebug gives me,

NetworkError: 500 Internal Server Error - http://webgis.arizona.edu/ArcGIS/rest/services/webGIS/Shock_Models/GPServer/Income_Log/jobs/jc09c501156564f71abc5d98393581267/results/final_shp?dpi=96&transparent=true&format=png8&imageSR=102100&f=image&bbox=%7B%22xmin%22%3A-14519891.438356264%2C%22ymin%22%3A637618.0139790997%2C%22xmax%22%3A-6692739.741956295%2C%22ymax%22%3A6507981.786279075%2C%22spatialReference%22%3A%7B%22wkid%22%3A102100%7D%7D&bboxSR=102100&size=800%2C600

And when I goto that particular link, I get this error,

Server Error - Object reference not set to an instance of an object.

Any idea how I can correct it?

UPDATE

I was told to use fiddler and see the error details that is occurring over the network and this is the output that I got,

SESSION STATE: Done. Response Entity Size: 849 bytes.

== FLAGS ================== BitFlags: [ClientPipeReused, ServerPipeReused] 0x18 X-CLIENTPORT: 2010 X-RESPONSEBODYTRANSFERLENGTH: 849 X-EGRESSPORT: 2023 X-HOSTIP: 128.196.53.161 X-PROCESSINFO: firefox:2248 X-CLIENTIP: 127.0.0.1 X-SERVERSOCKET: REUSE ServerPipe#2

== TIMING INFO ============ ClientConnected: 15:53:51.383 ClientBeginRequest: 15:53:51.494 GotRequestHeaders: 15:53:51.494 ClientDoneRequest: 15:53:51.494 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 0ms HTTPS Handshake: 0ms ServerConnected: 15:52:45.077 FiddlerBeginRequest: 15:53:51.495 ServerGotRequest: 15:53:51.495 ServerBeginResponse: 15:53:51.679 GotResponseHeaders: 15:53:51.679 ServerDoneResponse: 15:53:51.679 ClientBeginResponse: 15:53:51.679 ClientDoneResponse: 15:53:51.679

Overall Elapsed: 00:00:00.1850106

The response was buffered before delivery to the client.

== WININET CACHE INFO ============ This URL is not present in the WinINET cache. [Code: 2] * Note: Data above shows WinINET's current cache state, not the state at the time of the request. * Note: Data above shows WinINET's Medium Integrity (non-Protected Mode) cache only.

But I am still confused as to what the error is? This is the application. I am not sure if the error is due to the ArcGIS-Server or the Windows Server 2008. I am new on working with the Windows Server and wanted to know where can I look for the error lof files?

This is the link which gives the details and the log info of the job executed. This is the output.

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