You stopped digging. You looked around and saw that you were still in the Hole. You needed to get out. AHA! Problem solved, you thought. You'll just get a better and more efficient shovel! Sorry, I have to tell you that switching to a more efficient shovel is unlikely to help you get out of the Hole. Yes, your resumed digging may be faster, more directed, and even well planned and articulated. But you will still be in the Hole, and digging. And that's just not the solution. A new process (scrum,...(read more)