RightNow stunning references: Spotlight on "The Boston Globe"

Posted by Richard Lefebvre on Oracle Blogs See other posts from Oracle Blogs or by Richard Lefebvre
Published on Sun, 16 Dec 2012 16:44:36 +0000 Indexed on 2012/12/16 17:13 UTC
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/Market News

The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions.

“Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe

Read the full Press Release here

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RightNow stunning references: Spotlight on "The Boston Globe" - Developer IT

RightNow stunning references: Spotlight on "The Boston Globe"

/Market News

The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions.

Related posts about /Market News

I have finally traded my Blackberry in for a Droid!

SQLAuthority News – Happy Deepavali and Happy News Year

Working with XML & XSL

Launch market place with id of an application that doesn't exist in the android market place

News feed APIs for general news

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