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  • Road Trip with Carl Franklin and Richard Campbell

    I was lucky enough to got invited to join Carl and Richard on their road trip from Redlands to Phoenix. You can be the lucky one on their next stop. What an experience to share 5 hours on a RV with them, there isnt anywhere to hide in a RV, they pretty much gracefully answered all my questions. No many times you are given the chance to borrow brilliant minds. I can listen to them all day long talking about technology and what the industry changes during the year, I enjoyed the laid down from...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Game physics presentation by Richard Lord, some questions

    - by Steve
    I been implementing (in XNA) the examples in this physics presentation by Richard Lord where he discusses various integration techniques. Bearing in mind that I am a newcomer to game physics (and physics in general) I have some questions. 15 slides in he shows ActionScript code for a gravity example and an animation showing a bouncing ball. The ball bounces higher and higher until it is out of control. I implemented the same in C# XNA but my ball appeared to be bouncing at a constant height. The same applies to the next example where the ball bounces lower and lower. After some experimentation I found that if I switched to a fixed timestep and then on the first iteration of Update() I set the time variable to be equal to elapsed milliseconds (16.6667) I would see the same behaviour. Doing this essentially set the framerate, velocity and acceleration to zero for the first update and introduced errors(?) into the algorithm causing the ball's velocity to increase (or decrease) over time. I think! My question is, does this make the integration method used poor? Or is it demonstrating that it is poor when used with variable timestep because you can't pass in a valid value for the first lot of calculations? (because you cannot know the framerate in advance). I will continue my research into physics but can anyone suggest a good method to get my feet wet? I would like to experiment with variable timestep, acceleration that changes over time and probably friction. Would the Time Corrected Verlet be OK for this?

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  • Tulsa Dot Net Rocks

    - by dmccollough
    Carl Franklin & Richard Campbell of .NET Rocks are taking their show on the road and are going to make a stop in Tulsa Oklahoma on Wednesday April 28th, 2010. This event will be from 6:00 PM until 9:00 PM. This is a FREE EVENT, with FREE FOOD and FREE SWAG. They are also going to be bringing a special surprise guest speaker (It could be Scott Hanselman, Scott Guthrie, Don Box, Billy Hollis, Dan Appleman or …)   Broken Arrow North Auditorium 808 East College Street   Please visit the Tulsa Developers .NET web site for updated information as it becomes available.   Register by going to this link.

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  • Richard Stallman vole au secours des whistleblower et invite à réduire l'espionnage de la NSA en abandonnant les logiciels propriétaires

    Richard Stallman vole au secours des whistleblower et invite les internautes à réduire l'espionnage de la NSA en abandonnant les logiciels propriétaires« Si les whistleblower [N.D.R. : lanceurs d'alerte] comme Edward Snowden n'osent pas révéler les crimes et mensonges, nous perdons le dernier bastion de contrôle sur nos gouvernements et institutions. C'est pourquoi les méthodes de surveillance qui permettent de savoir qui a parlé avec un journaliste sont très abusives. » dit Richard Matthew Stallman.Le...

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  • Text Expansion Awareness for UX Designers: Points to Consider

    - by ultan o'broin
    Awareness of translated text expansion dynamics is important for enterprise applications UX designers (I am assuming all source text for translation is in English, though apps development can takes place in other natural languages too). This consideration goes beyond the standard 'character multiplication' rule and must take into account the avoidance of other layout tricks that a designer might be tempted to try. Follow these guidelines. For general text expansion, remember the simple rule that the shorter the word is in the English, the longer it will need to be in English. See the examples provided by Richard Ishida of the W3C and you'll get the idea. So, forget the 30 percent or one inch minimum expansion rule of the old Forms days. Unfortunately remembering convoluted text expansion rules, based as a percentage of the US English character count can be tough going. Try these: Up to 10 characters: 100 to 200% 11 to 20 characters: 80 to 100% 21 to 30 characters: 60 to 80% 31 to 50 characters: 40 to 60% 51 to 70 characters: 31 to 40% Over 70 characters: 30% (Source: IBM) So it might be easier to remember a rule that if your English text is less than 20 characters then allow it to double in length (200 percent), and then after that assume an increase by half the length of the text (50%). (Bear in mind that ADF can apply truncation rules on some components in English too). (If your text is stored in a database, developers must make sure the table column widths can accommodate the expansion of your text when translated based on byte size for the translated character and not numbers of characters. Use Unicode. One character does not equal one byte in the multilingual enterprise apps world.) Rely on a graceful transformation of translated text. Let all pages to resize dynamically so the text wraps and flow naturally. ADF pages supports this already. Think websites. Don't hard-code alignments. Use Start and End properties on components and not Left or Right. Don't force alignments of components on the page by using texts of a certain length as spacers. Use proper label positioning and anchoring in ADF components or other technologies. Remember that an increase in text length means an increase in vertical space too when pages are resized. So don't hard-code vertical heights for any text areas. Don't be tempted to manually create text or printed reports this way either. They cannot be translated successfully, and are very difficult to maintain in English. Use XML, HTML, RTF and so on. Check out what Oracle BI Publisher offers. Don't force wrapping by using tricks such as /n or /t characters or HTML BR tags or forced page breaks. Once the text is translated the alignment will be destroyed. The position of the breaking character or tag would need to be moved anyway, or even removed. When creating tables, then use table components. Don't use manually created tables that reply on word length to maintain column and row alignment. For example, don't use codeblock elements in HTML; use the proper table elements instead. Once translated, the alignment of manually formatted tabular data is destroyed. Finally, if there is a space restriction, then don't use made-up acronyms, abbreviations or some form of daft text speak to save space. Besides being incomprehensible in English, they may need full translations of the shortened words, even if they can be figured out. Use approved or industry standard acronyms according to the UX style rules, not as a space-saving device. Restricted Real Estate on Mobile Devices On mobile devices real estate is limited. Using shortened text is fine once it is comprehensible. Users in the mobile space prefer brevity too, as they are on the go, performing three-minute tasks, with no time to read lengthy texts. Using fragments and lightning up on unnecessary articles and getting straight to the point with imperative forms of verbs makes sense both on real estate and user experience grounds.

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  • Richard Stallman et la révolution du logiciel libre, une biographie autorisée, un livre à lire et à télécharger gratuitement sur Développez

    Bonjour, nous avons le plaisir de vous présenter le livre "Richard Stallman et la révolution du logiciel libre, Une biographie autorisée" disponible directement sur notre site: Citation: « Chaque génération a son philosophe, écrivain ou artiste qui saisit et incarne l'imaginaire du moment. Il arrive que ces philosophes soient reconnus de leur vivant, mais le plus souvent il faut attendre que la patine du temps fasse son effet. Qu...

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  • Internet Hall of Fame : les pionniers d'Internet récompensés, Richard Stallman et Robert Meltcafe reconnus à leur juste valeur

    L'internet society place dans son hall of fame les hommes et les femmes qui ont façonné Internet de ses débuts à aujourd'hui Richard Stallman et Robert Meltcafe reconnus à leur juste valeurInternet. Le réseau des réseaux par excellence. Aujourd'hui, faire ses achats en ligne, jouer à des jeux en réseaux, « tchatcher » avec ses amis sur les réseaux sociaux sont des acquis. Cependant, beaucoup ne se doutent même pas que pour en arriver là, des étapes ont été franchies, des hommes et des femmes ont du donner de leur temps, de leur énergie et même de leur personne pour qu'internet soit ce réseau qui rend service à plus d'un aujourd'hui.Beaucoup ? Mais pas tous. Le 3 août, Berlin sera le siège d'un événement ...

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  • "Ubuntu : un logiciel espion" pour Richard Stallman, qui s'insurge contre l'intégration de la recherche Amazon dans l'OS

    « Ubuntu : un logiciel espion » pour Richard Stallman le père de GNU estime que l'intégration de la recherche Amazon dans l'OS est préjudiciable au libre La version la plus récente d'Ubuntu (12.10 Quetzal Quantal) intègre une fonctionnalité polémique permettant d'afficher des suggestions de produits à acheter sur Amazon aux utilisateurs. Concrètement, lorsque l'utilisateur lance une recherche d'un fichier, une application, etc. (en local ou sur le Web) à partir de son bureau, des liens de suggestions Amazon vers des sujets rattachés aux mots-clés saisis apparaissent avec les résultats. Bien que cette fonctionnalité soit un moyen pour Canonical de financer le projet, elle e...

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  • Drupal install and permissions

    - by Richard
    So I'm really stuck on this issue. An install process is complaining about write permission on settings.php and sites/default/files/. However, I've moved these files temporarily to write/read (chmod 777) and changed the owner/group to "apache" as shown below. -bash-4.1$ ls -hal total 28K drwxrwxrwx. 3 richard richard 4.0K Aug 23 15:03 . drwxr-xr-x. 4 richard richard 4.0K Aug 18 14:20 .. -rwxrwxrwx. 1 apache apache 9.3K Mar 23 16:34 default.settings.php drwxrwxrwx. 2 apache apache 4.0K Aug 23 15:03 files -rwxrwxrwx. 1 apache apache 0 Aug 23 15:03 settings.php However, the install is still complaining about write permissions. I followed steps one and two of the INSTALL.txt but no luck. Update: To further explore the situation, I created sites/default/richard.php with the following code: <?php error_reporting(E_ALL); ini_set('display_errors', '1'); mkdir('files'); print("<hr> User is "); passthru("whoami"); passthru("pwd"); ?> Run from the command line (under user "richard"), no problem. The folder is created everything is a go. Run from the web, I get the following: Warning: mkdir(): Permission denied in /var/www/html/sites/default/richard.php on line 9 User is apache /var/www/html/sites/default Update 2: Safe mode appears to be off... -bash-4.1$ cat /etc/php.ini | grep safe | grep mode | grep -v \; safe_mode = Off safe_mode_gid = Off safe_mode_include_dir = safe_mode_exec_dir = safe_mode_allowed_env_vars = PHP_ safe_mode_protected_env_vars = LD_LIBRARY_PATH sql.safe_mode = Off

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  • Drupal install and permissions

    - by Richard
    So I'm really stuck on this issue. An install process is complaining about write permission on settings.php and sites/default/files/. However, I've moved these files temporarily to write/read (chmod 777) and changed the owner/group to "apache" as shown below. -bash-4.1$ ls -hal total 28K drwxrwxrwx. 3 richard richard 4.0K Aug 23 15:03 . drwxr-xr-x. 4 richard richard 4.0K Aug 18 14:20 .. -rwxrwxrwx. 1 apache apache 9.3K Mar 23 16:34 default.settings.php drwxrwxrwx. 2 apache apache 4.0K Aug 23 15:03 files -rwxrwxrwx. 1 apache apache 0 Aug 23 15:03 settings.php However, the install is still complaining about write permissions. I followed steps one and two of the INSTALL.txt but no luck. Update: To further explore the situation, I created sites/default/richard.php with the following code: <?php error_reporting(E_ALL); ini_set('display_errors', '1'); mkdir('files'); print("<hr> User is "); passthru("whoami"); passthru("pwd"); ?> Run from the command line (under user "richard"), no problem. The folder is created everything is a go. Run from the web, I get the following: Warning: mkdir(): Permission denied in /var/www/html/sites/default/richard.php on line 9 User is apache /var/www/html/sites/default Update 2: Safe mode appears to be off... -bash-4.1$ cat /etc/php.ini | grep safe | grep mode | grep -v \; safe_mode = Off safe_mode_gid = Off safe_mode_include_dir = safe_mode_exec_dir = safe_mode_allowed_env_vars = PHP_ safe_mode_protected_env_vars = LD_LIBRARY_PATH sql.safe_mode = Off

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  • Siebel Open UI Training for Oracle EMEA CRM Partners - Free - Utrecht NL- January 22/23 2012

    - by Richard Lefebvre
    Have you heard about Siebel Open UI? It is the new, state-of-the-art User Interface for Siebel, offering an amazing User Experience on any browser. Oracle is planning a free of charge 2 days training, delivered by Oracle Product Development specialists, in Utrecht (NL) on January 22&23 2012. Seats are very limited. If you or your colleagues are interested to apply for one, please send an eMail to richard[email protected] with the contact details of the individuals who you would like to nomminate. If you would like to know more about Siebl Open UI before applying, please send an eMail to richard[email protected] to receive a short PPT deck featuring a short Siebel Open UI description, its benefits for (System Integrators) partners, and the detailed agenda.  Selected Participants will then be invited to register via the Oracle APEX system.

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  • CRM Partner Community Monthly Newsletter

    - by Richard Lefebvre
    Dear CRM Partner, The Oracle EMEA CRM Partner Community Newsletter was broadcasted last Thursday to 2'000 contacts accross EMEA. If you want to be informed about Oracle Programs and Events for CRM partners by receiving this regular newsletter as well as other important communication, please register yourself to the EMEA CRM Community Pages. I look forward to welcome to our Community, Warm regards, Richard Lefebvre - EMEA CRM Partners Program Director

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  • Oracle Sales Cloud Demo environments for partners

    - by Richard Lefebvre
    We are happy to inform our EMEA based CRM & CX partners that a new process for partners to get an access to the Oracle Sales Cloud (Fusion CRM SaaS) demo environment is in place.  If you are interested to take benefit of it, please send a short eMail to richard[email protected]  This offer - subject to final approval - is limited to EMEA based partners who have certified at least one sales and one presales on Oracle Sales Cloud.

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  • Oracle CX Cloud promotions extended twice (products and duration)!

    - by Richard Lefebvre
    The Oracle Cloud promotions, which include free months and/or pre-approved discounts (subject to T&C's) is extended throughout November 2014 and includes more products including Oracle Fusion CRM Cloud Service (Oracle Sales Cloud), Oracle RightNow Cloud Service and Social Relationship Management. For more information about these exciting promotions, please contact your local Oracle CX Sales Representative, Oracle Direct, your Oracle Alliance Manager or richard[email protected]

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  • CRM on Demand Marketing (ODM) Training for Partners - Munich - Dec 14-16th, 2011

    - by Richard Lefebvre
    We are pleased to inform you that we will be conducting a CRM on Demand Marketing (ODM) training workshop for EMEA Partners on December 14th - 16th in Munich (Germany). This 2.5-day Instructor lead course will be focusing on preparing Oracle CRM on Demand Practitioners and Clients to implement and operationalize ODM. The course will be consisting of 2 main tracks: Marketing User Product Specialist The course will be limited to 50 participants (with a maximum of 3 attendees per Partner Company). For detailed information and registration link, please refer to the invitation which will be sent shortly to the EMEA CRM on Demand Partners community or contact richard[email protected] To join the EMEA CRM on Demand Partners community, follow this link:www.oracle.com/partners/goto/crm-saas-emea

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  • Next Fusion CRM Webinar for Partners (Monday March 19th, 3pm GMT): Fusion CRM User Interface, Activity Streams and Opportunity management

    - by Richard Lefebvre
    The next session of our weekly Fusion CRM webinar for EMEA partners will take place Monday March the 19th at 3pm GMT / 4pm CET and will address the Fusion CRM User Interface, Activity Streams and Opportunity management In order to check the complete agenda and see login-details, please visit our dedicated microsite. How to join the dedicated microsite: Click on http://isdportal.oracle.com/isd_html/sf.htm Enter your Email Address in the corresponding field Enter fusion_crm in the “Access URL/Page Token” field Agenda: The list of sessions is published and will be regularly updated in the microsite. Duration: Each session lasts up to 60 minutes Webex: The respective webinar link and session ID are published in the microsite Audio:  The audio call details (telephone numbers by country, call number and password) is indicated in the microsite Slides: For your convenience, a pdf copy of each presentation will be stored in the microsite’s document section. We hope that this series of webcasts will be instrumental to your way of Fusion CRM business success!  For further information please contact me at richard[email protected]

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  • How to reduce your CRM migration project's risks?

    - by Richard Lefebvre
    In this 1'38 video, discover how you can dramatically reduce your CRM migration project's risks, costs and budgets with the market leading CRM Data Migration tool that offers turnkey migration platform from Salesforce, Microsoft Dynamics or Oracle CRM OnDemand on to Oracle Sales Cloud. This solution is open to any Oracle CRM & CX implementation partner (e.g. System Integrators) as a mean to complement their own offer. For any additional details or for an introduction to the tool, please contact richard[email protected]  or visit www.conemis.com

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  • New Fusion CRM Webinars for Partners dates and subjects announced

    - by Richard Lefebvre
    New Fusion CRM Weekly webinars dates and subjects have been announced! Visit our microsite to find out the sessions to come and mark them in your agenda. The next session will take place Monday April the 2nd at 3pm GMT / 4pm CET and will address the Fusion CRM Sales Planning  In order to check the complete agenda and see login-details, please visit our dedicated microsite. How to join the dedicated microsite: Click on http://isdportal.oracle.com/isd_html/sf.htm Enter your Email Address in the corresponding field Enter fusion_crm in the “Access URL/Page Token” field Agenda: The list of sessions is published and will be regularly updated in the microsite. Duration: Each session lasts up to 60 minutes Webex: The respective webinar link and session ID are published in the microsite Audio:  The audio call details (telephone numbers by country, call number and password) is indicated in the microsite Slides: For your convenience, a pdf copy of each presentation will be stored in the microsite’s document section. We hope that this series of webcasts will be instrumental to your way of Fusion CRM business success!  For further information please contact me at richard[email protected]

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  • Big Success for the 2012 edition of the Oracle EMEA Cloud CRM Partner Community Forum!

    - by Richard Lefebvre
    The 2012 edition of the Oracle EMEA Cloud Partner Community Forum took place on march 28&29 in Madrid. 100 participants from all over Europe had a chance to interact with the Oracle Cloud CRM Product Management team about multiple subjects such as Oracle Cloud CRM and Social Network solutions strategy, RightNow acquisition, Fusion CRM Business opportunities for partners, etc. During his opening keynote, Anthony Lye (Oracle Senior Vice-President and head of Oracle CRM) presented the current Fusion CRM business status, disclosed the overall Oracle CRM product strategy and responded to many questions from the audience. Later on that day, 8 Oracle ISV's presented their Oracle Cloud CRM add-on's and highlighted the value that System Integrators can benefit from as part of a Cloud CRM project. After a very friendly networking diner in a Spanish restaurant, the second day was dedicated to Fusion CRM, with a deeper dive into its major components (Sales, Sales Planning, Marketing) including the Fusion Composers. Briefings on Oracle Consulting Services Fusion CRM dedicated offerings and Fusion CRM Partner Programs concluded the day and the event. All participants rated the event as "good" to "Excellent" and mentioned that it was meaningful for them to plan their Oracle Cloud CRM based business in the near future. We look forward to organise a similar event next year and to welcome even more partners! Richard Lefebvre

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  • Podcast Show Notes: The Red Room Interview &ndash; Part 1

    - by Bob Rhubart
      The latest OTN Arch2Arch podcast is Part 1 of a three-part series featuring a discussion of a broad range of SOA  issues with three members of the small army of contributors to The Red Room Blog, now part of the OJam.biz site, the Australia-New Zealand outpost of the global Oracle community. The panelists for this program are: Sean Boiling - Sales Consulting Manager for Oracle Fusion Middleware LinkedIn | Twitter | Blog Richard Ward - SOA Channel Development Manager at Oracle LinkedIn | Blog Mervin Chiang - Consulting Principal at Leonardo Consulting LinkedIn | Twitter | Blog (You can also follow the Red Room itself on Twitter: @OracleRedRoom.) The genesis of this interview goes back to 2009, and the original Red Room blog, on which Sean, Richard, Mervin, and other Red Roomers published a 10-part series of posts that, taken together, form a kind of SOA best-practices guide, presented in an irreverent style that is rare in a lot of technical writing. It was on the basis of their expertise and irreverence that I wanted to get a few of the Red Room bloggers on an Arch2Arch podcast.  Easier said than done. Trying to schedule a group interview with very busy people on the other side of world (they’re actually 15 hours in the future, relative to my location) is not a simple process. The conversations about getting some of the Red Room people on the program began in the summer of 2009. The interview finally happened at 5:30 PM EDT on Tuesday March 30, 2010, which for the panelists, located in Australia, was 8:30 AM on Wednesday March 31, 2010. I was waiting for dinner, and Sean, Richard, and Mervin were waiting for breakfast. But the call went off without a hitch, and the panelists carried on a great discussion of SOA issues. Listen to Part 1 Many thanks to Gareth Llewellyn for his help in putting this together. SOA Best Practices Here’s a complete list of the posts in the original 10-part Red Room series: SOA is Dead. Long Live SOA by Sean Boiling Are you doing SOP’s instead of SOA? by Saul Cunningham All The President's SOA by Sean Boiling SOA – Pay Now or Pay Dearly by Richard Ward SOA where are the skills? by Richard Ward Project Management Pitfalls within SOA by Anton Gouws Viewing SOA as a project instead of an architecture by Saul Cunningham Kiss and Tell by Sean Boiling Failure to implement and adhere to SOA Governance by Mervin Chiang Ten Out Of Ten by Sean Boiling Parts 2 of the Red Room Interview will be available next week, followed by Part 3, so stay tuned: RSS Change in the Wind Beginning with next week’s program, the OTN Arch2Arch Podcast will be rechristened as the OTN ArchBeat Podcast, to better align with this blog. The transformation will be painless – you won’t feel a thing.   del.icio.us Tags: otn,oracle,Archbeat,Arch2Arch,soa,service oriented architecture,podcast Technorati Tags: otn,oracle,Archbeat,Arch2Arch,soa,service oriented architecture,podcast

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  • The .NET Rocks! Visual Studio 2010 Road Trip

    - by Laila
    Carl Franklin and Richard Campbell, the two .NET Rocks radio show hosts, have decided to set off to 15 cities in the US, between April 19th and May 7th, in their DotNetMobile (a 30 foot RV). What for you'll ask me? Well, to drive around the US, meet up with .NET developers, and show off the latest and greatest in Visual Studio 2010 and .NET 4.0! Each evening, they stop in a city and host a three hour event in front of a 100 to 300 crowd of developers, where Carl is showing off media features in Silverlight 4 and their road trip tracking application, whilst Richard is demo-ing the web performance testing features of VS2010 using his portable server rig. But before they take to the stage, they have a special guest brought in - a rock star from the Visual Studio world - whom they interview for an hour as a .NET Rock episode. So far, they've had - amongst others - Phil Haack, a Program Manager with the ASP.NET team working on ASP.NET MVC, Dan Fernandez, an Evangelism Manager in the Developer and Platform Evangelism team at Microsoft, and Beth Massi, Senior Program Manager on the Visual Studio Community Team at Microsoft. I love the fact that the audience gets a chance to participate, ask questions and have a great laugh, as you can hear in the first episode! Along the way, the .NET Rocks guys are giving away great prizes (including .NET Reflector Pro, ANTS Memory Profiler licenses, and "40" LCD TVs!). Even more out of the ordinary, at each stop on the road trip, one lucky attendee (who entered in the Ride Along competition) gets to jump in the RV with Carl and Richard and ride along with them to the next stop on the roadtrip. How cool is that! Richard told us: "Our first winner in Mountain View was Eric Ziko. I was looking for him to announce that he had won, when he found us and gave us a bottle of scotch he had brought just to say 'thanks for the great show'. We all had a toast from the bottle the next night when he headed back home." Cheeky! There's still space to a few of these events, so if you want to attend, register now, because it's first come first serve. We're grateful to Richard and Carl for giving us the opportunity to sponsor this major .NET event! A unique .NET adventure worth following for sure. Cheers, Laila

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  • Fusion CRM ISV program is gaining weight: Examples of certified add-on's

    - by Richard Lefebvre
    The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact richard[email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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  • Oracle Fusion CRM Implementation Bootcamp for EMEA Systems Integrators - Paris July 24-26th

    - by Richard Lefebvre
    To support partner success and increase win potential with Fusion CRM, we are organizing a unique bootcamp on Fusion CRM intended for Oracle EMEA partners on July 24th to 26th. Join us for this outstanding Bootcamp and learn from Oracle Corporation in-depth know-how on Fusion CRM. The official announcement will be forthcoming, yet we wanted you to determine the appropriate candidate to attend this workshop. Further to this we will send the actual invitation to the selected candidate. Due to the limited number of seats, we will be limiting the number of registrations per SI company and will be selecting the participants. If you are interested to have one or more representatives of your company to attend this bootcamp, please send an email to richard[email protected] by June 18th indicating the name and email address of the participants you would like to nominate, ranked by priority. What will we cover: This Bootcamp presents the fundamental concepts of the Oracle Fusion CRM applications. It introduces you to each functional area of the product, how it is used, and what you need to consider when implementing it for an organization. While we do examine implementation considerations, we do not address the detailed steps of implementation. Instead, we direct you to the relevant resources to learn more. Topics covered: Fusion CRM Introduction Fusion CRM Security Introduction Fusion Functional Setup Manager Introduction Customer Model Introduction Customer Center Introduction Customer Data Management Introduction Marketing & Campaigns Introduction Lead Management Introduction Territory Management Introduction Territory Modeling Introduction with Exercise Opportunity Management Introduction Forecasting Introduction Analytics Introduction CRM For Microsoft Outlook Introduction Customizing with Composers Introduction Roundtable Discussions, and time for hands-on labs (day 2, 3, 4) Next Steps, available resources, ongoing learning path, partner environments, keeping in touch and feedback Bootcamp Goals: Enable a new Fusion CRM implementation team member to: Describe the scope of Oracle Fusion CRM applications Describe the basic security model Describe the customer model Perform common sales and marketing user transactions Access and navigate the Functional Setup Manager Model territories in Fusion CRM using sample business requirements Do necessary planning before implementing the offerings and options Describe the analytics available with the Fusion CRM product Describe the basic page customizations that can be done to meet business requirements Find documentation and other courses to assist in performing setup tasks Expectations: This Bootcamp program should prime the SI organization implementation consultants to attain the basic skills necessary to support a consulting practice in the delivery, scoping, pricing, and planning of your Fusion CRM Implementations. Oracle University will begin to offer additional deep skill training, starting this summer, designed to follow the Introduction Bootcamp. Participants will be expected to participate in labs, exercises, workshops and roundtable discussions with the Oracle Product Managers. Who should attend: This class is designed for your lead CRM Implementation consultants, those who will support your Fusion CRM consulting practice as it grows. These individuals may be members of a centre of excellence, or skills leadership office. The individual who is attending the bootcamp must have prior experience implementing a CRM solution. Intended Audience: Oracle Diamond, Platinum and Gold Level SIs (Top SIs) with specialization in Oracle Applications CRM implementations, with a commitment to achieving Fusion CRM Implementation Specialization. Commitment expressed through an investment in a Center of Excellence/Innovation Center for Fusion CRM Applications. Individuals who will support the implementation practice as it is forming and will deliver Fusion CRM On Premise and Cloud Services implementations. Functional practice leaders, the future Fusion Application Wizards within the SI's organization. This Bootcamp is designed for people who: Will deliver Fusion CRM implementations Have had little or no exposure to Fusion CRM applications Are familiar with at least one other CRM application Have a business analyst level of technical background Prerequisites: Please note, that participants will be asked to take self-service-trainings (video format) and pass the related assessments prior to joining the Bootcamp. Fees: This event is FREE of charge for Oracle partners. When: 24 July – 26 July, 2012 (8:30 - 18:00 each day, including the last day; with recommended but optional evening events on all three days from 18:00 - 20:00 hrs) Where: Paris, France (Location to be defined) Travel: To make your travel hassel free, we kindly suggest you to plan your arrival to Paris on July 23rd and your departure on the 27th. Agenda: The final agenda and registration details will be issued closer to the event date.  

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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