Deloitte 2013 Global Contact Center Survey

Posted by Richard Lefebvre on Oracle Blogs See other posts from Oracle Blogs or by Richard Lefebvre
Published on Wed, 16 Oct 2013 20:54:15 +0000 Indexed on 2013/10/17 16:15 UTC
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"77% of contact centers expect to maintain or grow in size in the next 12-24 months."

This is one of the findings of Deloitte's 2013 Global Contact Center Survey in which there are plenty of great business opportunities for all smart CX consultants and integrators using Oracle Service solutions.

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Developer IT

Deloitte 2013 Global Contact Center Survey - Developer IT

Deloitte 2013 Global Contact Center Survey

/Community Events

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