Did Acronis True Image Home 2012 clone operation "lock" my BitLocker disk?

Posted by Thomas Eyde on Super User See other posts from Super User or by Thomas Eyde
Published on 2014-08-18T08:07:06Z Indexed on 2014/08/19 10:23 UTC
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Filed under:

clone

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bitlocker

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acronis

After trying to clone my primary drive, which requires a reboot to proceed, BitLocker detected that the boot sector had changed and required the recovery keys.

Not a good situation to be in on Sunday evening when it is your IT-department who hold the keys.

After talking with the guys at IT, I have tree suspects on why BitLocker locked me out:

The newly added, second hard drive in my machine.
The changed boot-order in BIOS.
The changes True Image did in order to do its things on boot.

As an end-user, I should never have to end up in situations like these without any warning. I would like to know what really happened, so I can inform Acronis on how they can improve their product to avoid this situation in the future.

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