"Empty" Outlook 2010 address book (despite having over 1,000 contacts)

Posted by Austin ''Danger'' Powers on Super User See other posts from Super User or by Austin ''Danger'' Powers
Published on 2014-08-19T04:04:28Z Indexed on 2014/08/19 4:24 UTC
Read the original article Hit count: 187

Filed under:

microsoft-outlook-2010

|

office365

I am in the process of migrating our users to Office 365.

After adding the Exchange Online account for a user in their Outlook 2010 client (and importing their old emails), I then copy their contacts from their old address book into the new one.

For some users, this works perfectly - all their original contacts immediately appear in their Office 365 address book as expected.

Unfortunately, many of our users see their contacts only when looking in the "Contacts" tab. They get the message: "Your search yielded no results" when drilling down to their Office 365 contact list in the Address Book window.

enter image description here

I have been able to reproduce this problem on multiple PCs and cannot see what sets them apart from the ones which work properly.

Does anyone have any idea what could be causing this?

© Super User or respective owner

Related posts about microsoft-outlook-2010

Consultez votre compte Hotmail dans Microsoft Outlook 2010 grâce au nouveau connecteur

as seen on Developper.com - Search for 'Developper.com'
Bonjour, Voici une information qui nous a été remontée par Franck Halmaert, responsable du lancement d'Office 2010. Nul doute qu'elle ravira les utilisateurs d'Outlook 2010 possédant une adresse @hotmail. Citation: Le nouveau connecteur gratuit Outlook-Hotmail vient… >>> More
Outlook 2010 hung on updating outlook.com email account

as seen on Super User - Search for 'Super User'
For the past week, through restarts of Outlook, and even a bounce of my machine, Outlook has been hung synchronizing my outlook.com account, after having moved messages from a different email inbox into the outlook.com inbox. The old account does not have the moved message any more (those synched-out… >>> More
Why is my own e-mail address not listed in the To field?

as seen on Super User - Search for 'Super User'
I have received a suspicious e-mail. I am not affiliated with the company mentioned in the e-mail body, or the signer. However, I have been using the app they mention in the e-mail. They are inviting me to a Beta test. But the e-mail is not by the original author of the app. But I'm thinking they… >>> More
Outlook 2010, 2007 Sync problems after migration from SMTP to Exchange

as seen on Super User - Search for 'Super User'
Our organization recently switched from an SMTP server to an Exchange server, since then several user's Outlook's are not synchronizing their emails as expected with the Exchange server. Our move over from an SMTP server to an Exchange server consisted of adding the new Exchange account alongside… >>> More
How to add a Receive All only button to Outlook 2010

as seen on Super User - Search for 'Super User'
I managed, somehow, 2-3 years ago to add a big button on to task bar to Send All mail only. I don't recall how I did it but it replicates a function built into Outlook but is much bigger visually. However, more importantly I want a button to just receive all my email. But, I can't find anywhere… >>> More

Related posts about office365

How to call Office365 web service in a Console application using WCF

as seen on YBBest - Search for 'YBBest'
In my previous post, I showed you how to call the SharePoint web service using a console application. In this post, I’d like to show you how to call the same web service in the cloud, aka Office365.In office365, it uses claims authentication as opposed to windows authentication for normal in-house… >>> More
Using PowerShell with Office365

as seen on Win Smarts - Search for 'Win Smarts'
SharePoint 2010 Training: more information Did you know, you can fully manage Office365 with PowerShell?What? Wasn’t Office365 supposed to be in the cloud – how do I use powershell with THAT!? Is it black magic? No not really… >>> More
postfix relaying all mail through office365 problems

as seen on Server Fault - Search for 'Server Fault'
This is a rather long question with a long list of things tried and travails so please bear with me. The summary is this. I am able to relay email from ubuntu through office365 using postfix; the configuration works. It only works as one of the users; more specifically the user who authenticates… >>> More
Using MVVM with Office365 and SharePoint 2010 REST API

as seen on Win Smarts - Search for 'Win Smarts'
SharePoint 2010 Training: more information I love JavaScript – people had pronounced this language dead a long time ago. But just like a chicken – which you eat before it’s born and after it’s dead, JavaScript – is being eaten… >>> More
How to create Office365 SharePoint site using SharePoint2010 template

as seen on YBBest - Search for 'YBBest'
Recently, I worked with a client that has office 365 upgraded to SharePoint 2013.But they still like to create the SharePoint site using the old SharePoint2010 template, if you like to know how , here are the steps: 1. Go to your Office 365 portal https://portal.microsoftonline.com/admin/default.aspx… >>> More