Netgear VPN can't access specific server

Posted by Critologist on Server Fault See other posts from Server Fault or by Critologist
Published on 2014-08-25T15:40:33Z Indexed on 2014/08/25 16:22 UTC
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networking

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vpn

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netgear

I have a Netgear FVS318N configured with a VPN. I'm trying to access my call recorder with the provided software from another office. I've already setup the VPN connection, and it works. I can connect and ping the remote router and a few other things on the network. However, I can't ping or connect to my call recorder. If I move outside of the office network (i.e. connect directly to the cable modem or via a mobile hotspot), I can connect and ping the call recorder just fine.

The office has a simple Linksys WRT54G router and is using AT&T Uverse. The remote location is using Charter Cable with a Netgear FVS318N.

Has anyone ever encountered anything like this before? I've setup an identical VPN previously for a different client using similar hardware and never encountered this.

Thanks in advance!

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