by Richard Lefebvre
on Oracle Blogs
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Published on Mon, 25 Aug 2014 09:45:51 +0000 Indexed on 2014/08/25 16:24 UTC
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Watch Paul Gillin, author of “Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim,” and Oracle Social Cloud Vice President Erika Brookes, talk about the rise of the empowered consumer.
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