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Articles indexed Monday February 7 2011

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• Upgrade from Debian Lenny to Squeeze with apt-get

  - by Fabio

  I just upgraded my system from Lenny to Squeeze following the steps posted here. I followed all the steps using apt-get (in the upgrade from Etch to Lenny i used aptitude as suggested) and the upgrade went fine. In the daily routine I use aptitude to maintain the system up to date and I really like the automatic handling of unused packages, so if I install package A that depends on B when I remove A, B is removed too keeping my system clean. My question is the following: do apt-get and aptitude share the automatic handling of packages? I don't think so, because I found a lot of packages not marked as Auto in aptitude after the upgrade via apt-get. Am I right? How can I fix this in automated way if the answer is yes?

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• postgresql service corrupt, how can i re-create service?

  - by pstanton

  Hi all, I recently was tricked into running one of those registry cleaner programs (RegistryBooster). It seemed to work fine until I tried to start my postgres service. For some reason, the 'path to executable' was no longer set on the service properties page, and obviously would not start without a path. How can I either fix the existing service or uninstall/ re-install just the service without re-installing postgres altogether? postgres 8.4 windows xp sp3

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• Build NAS for Windows and Linux network

  - by modernzombie

  I have a spare PC and I would like to setup a NAS that is accessible from Windows and Linux. I would like to avoid using Windows as an OS and would like something like Ubuntu or FreeNAS. My only concern is I don't want to have to install special software on each client. Is there a way to use Ubuntu or FreeNAS and have Windows machines access the files with installing a client on each Windows box? UPDATE Thanks for the answers. I wish I could choose more than one. I will give FreeNAS a try and see how it goes. Thanks!

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• Syslog - capturing event logs from Win2k boxes

  - by molecule

  Hi all, I asked this question in SuperUser without much luck and so I am posting it here to see if anyone can assist. We have a central syslog server and we want it to capture event log events from Windows hosts. We are specifically interested in logging service start/stop events. We installed "Eventlog to Syslog" on these windows hosts and all works well with XP hosts (Events come from Service Control Manager). However, we are having issues with Win2k hosts. For some reason, service start/stop events do not get logged in the Event Log for Win2k hosts. I got another friend from another company to test on a Win2k host and he does get start/stop events on them. I have searched around for local audit policies i need to enable but with not much luck. Anyone have any ideas? Thanks in advance.

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• How to bypass resume from hibernate [closed]

  - by Daniel Trebbien

  I am attempting to resume a Windows Vista laptop from hibernate, but the resume process seems to be stuck in an endless loop in which Windows is repeatedly trying to read from the optical drive. When I press the Power On button on the laptop, the screen is black (not even the backlight turns on) and the following occurs in a loop: Five seconds pass and I hear the optical drive being accessed. (There's no disk in the drive, so it sounds like a short buzzing noise.) Two seconds pass and I hear the optical drive being accessed. Two seconds pass and I hear the optical drive being accessed. So it's three short buzzing noises in a row, over and over again. Eventually I have to abruptly power off the machine. I have tried inserting a data CD into the drive as well as a bootable CD (a live Linux distro boot disk). For both, the optical drive spins up for a bit, but stops after Windows decides that the disk is not what it is looking for. I have since lost the Windows Vista recovery DVD, but I don't know if inserting the recovery disk into the optical drive would have a different effect than the bootable CD. I have tried pressing F8 immediately after pressing the Power On button (hoping to enter System Restore), but that did not have an effect. Is there a special key sequence that will cause Windows to bypass resuming from hibernate, effectively ignoring hiberfil.sys?

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• Password protect web directory with htpasswd on Cherokee

  - by wdkrnls

  I have a directory on my Cherokee webserver that I am trying to password protect so that when I try to enter it from a web browser, I get a pop up demanding username and password. Needless to say I am getting stuck. I have created the .htaccess file with: AuthUserFile /srv/http/protected AuthGroupFile /dev/null AuthName "Protected Stuff" AuthType Basic Require valid-user And I used the apache-tools' htpasswd command: htpasswd -c .htpasswd wdkrnls I configured Cherokee with a behavior rule on the /protected directory which requires htpasswd authentication and restarted. I get Error 405 Method Not Allowed whenever I navigate there in a directory. What more do I need to do? Thanks for your help.

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• Can't get MySQL to install

  - by James Marthenal

  I'd like to think I know what I'm doing in a Unix shell but maybe not. I made a mistake in a configuration file for MySQL, so I decided to just uninstall it and then reinstall it, so I did: sudo apt-get --purge remove mysql-server mysql-server-5.0 mysql-client The files were deleted, so I then tried to install it, but it didn't ask me for a root password or anything else, so I uninstalled it using the above command again and then did sudo rm -rf /etc/mysql sudo rm /etc/init.d/mysql sudo rm -rf /var/lib/mysql* I then restarted the computer then installed it again: sudo apt-get install mysql-server mysql-client It asked for a root password, and everything looked like it would work, until I saw this: $ sudo apt-get install mysql-server mysql-client Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: mysql-server-5.0 Suggested packages: tinyca The following NEW packages will be installed: mysql-client mysql-server mysql-server-5.0 0 upgraded, 3 newly installed, 0 to remove and 1 not upgraded. Need to get 0B/27.4MB of archives. After this operation, 86.7MB of additional disk space will be used. Do you want to continue [Y/n]? y WARNING: The following packages cannot be authenticated! mysql-server-5.0 mysql-client mysql-server Authentication warning overridden. Preconfiguring packages ... Can't exec "/tmp/mysql-server-5.0.config.28101": Permission denied at /usr/share/perl/5.10/IPC/Open3.pm line 168. open2: exec of /tmp/mysql-server-5.0.config.28101 configure failed at /usr/share/perl5/Debconf/ConfModule.pm line 59 mysql-server-5.0 failed to preconfigure, with exit status 255 Selecting previously deselected package mysql-server-5.0. (Reading database ... 160284 files and directories currently installed.) Unpacking mysql-server-5.0 (from .../mysql-server-5.0_5.0.51a-24+lenny5_amd64.deb) ... Selecting previously deselected package mysql-client. Unpacking mysql-client (from .../mysql-client_5.0.51a-24+lenny5_all.deb) ... Selecting previously deselected package mysql-server. Unpacking mysql-server (from .../mysql-server_5.0.51a-24+lenny5_all.deb) ... Processing triggers for man-db ... Setting up mysql-server-5.0 (5.0.51a-24+lenny5) ... Stopping MySQL database server: mysqld. /var/lib/dpkg/info/mysql-server-5.0.postinst: line 144: /etc/mysql/conf.d/old_passwords.cnf: No such file or directory dpkg: error processing mysql-server-5.0 (--configure): subprocess post-installation script returned error exit status 1 Setting up mysql-client (5.0.51a-24+lenny5) ... dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.0; however: Package mysql-server-5.0 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: mysql-server-5.0 mysql-server E: Sub-process /usr/bin/dpkg returned an error code (1) Now I can't seem to figure out what to do. I just want to get a clean MySQL installation at this point. I'm running the latest stable release of Debian. All help is appreciated—thanks! Edit: I looked at this similar question, which suggests that I uninstall mysql-common, but when I try to do so I see: The following packages will be REMOVED: apache2 apache2-mpm-prefork apache2-utils apache2.2-common git-svn libapache2-mod-php5 libapache2-mod-python libapache2-svn libaprutil1 libdbd-mysql-perl libdbd-mysql-rubygem libmysql-ruby libmysql-ruby1.8 libmysql-rubygem libmysqlclient15-dev libmysqlclient15off librdf-perl librdf0 libserf-0-0 libsvn-perl libsvn1 mysql-client-5.0 mysql-common mytop ndn-apache22-php5 ndn-apache22-svn ndn-interpreters ndn-lighttpd ndn-netsaint-plugins ndn-perl-modules ndn-php5-cgi ndn-php5-xcache ndn-php53 ndn-php53-suhosin ndn-rubygems php5 php5-mcrypt php5-mysql proftpd proftpd-mod-mysql python-django python-mysqldb python-subversion python-svn subversion subversion-tools trac zendoptimizer 0 upgraded, 0 newly installed, 48 to remove and 1 not upgraded. Eeek! Any suggestions?

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• When I ping Internet addresses like yahoo or Google, I get 2 reply packets and 2 lost packets.

  - by navi

  I have Airtel broadband and a Tata broadband connection. i have around 50 PCs connecting through an airtel broadband connection. Both are dsl connections with my phone line going into dsl modems and an Ethernet cable going from dsl modem directly into a switch. Currently, only airtel connection is connected with static IP on my private lan and using the airtel ISP DNS servers as DNS IP address and the default gateway is 192.168.1.1 (IP add. of the dsl modem). All PCs are connected in a work group. When in full use, my users complain of certain web pages are not opening. When I ping Internet addresses like Yahoo or Google I get 2 reply packets and 2 lost packets. I suspect that a single broadband connection is not able to sustain 50 simultaneous downloads/browsing. Is there any device which connect to both DSL and make one line so that its give me high speed simultaneous browsing. Help needed urgently. Thank you all to those who reply.

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• Connecting to VPN via Proxy

  - by Rodrigo

  Hi, My company's VPN server is located in Netherlands, from my current location this is a really crappy place in terms of connectivity, connection keeps dropping, it's slow and keeps being reset during high traffic times. I have a dedicated server over USA which is able to connect to VPN server without this issues, connection is stable and fast. My question is, how do I connect to this VPN using a proxy running on my dedicated server? I'm on Windows 7 using a VM on XP to connect to the VPN. Thanks.

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• Can't install MySQL

  - by James Marthenal

  I have a Debian machine that I have previously installed MySQL on. In an attempt to delete it, I stupidly deleted the directories/files /etc/mysql/, /etc/init.d/mysql, /usr/lib/mysql/, /var/lib/mysql/. I then later did sudo apt-get purge mysql-server mysql-server-5.0. Now, when I try to install mysql-server, I get: $ sudo apt-get install mysql-server Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: mysql-server-5.0 The following NEW packages will be installed: mysql-server mysql-server-5.0 0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded. Need to get 0B/27.4MB of archives. After this operation, 86.6MB of additional disk space will be used. Do you want to continue [Y/n]? y WARNING: The following packages cannot be authenticated! mysql-server-5.0 mysql-server Authentication warning overridden. Preconfiguring packages ... Can't exec "/tmp/mysql-server-5.0.config.122781": Permission denied at /usr/share/perl/5.10/IPC/Open3.pm line 168. open2: exec of /tmp/mysql-server-5.0.config.122781 configure failed at /usr/share/perl5/Debconf/ConfModule.pm line 59 mysql-server-5.0 failed to preconfigure, with exit status 255 Selecting previously deselected package mysql-server-5.0. (Reading database ... 158138 files and directories currently installed.) Unpacking mysql-server-5.0 (from .../mysql-server-5.0_5.0.51a-24+lenny5_amd64.deb) ... Selecting previously deselected package mysql-server. Unpacking mysql-server (from .../mysql-server_5.0.51a-24+lenny5_all.deb) ... Processing triggers for man-db ... Setting up mysql-server-5.0 (5.0.51a-24+lenny5) ... Stopping MySQL database server: mysqld. 110206 19:31:13 [ERROR] /usr/sbin/mysqld: Can't find file: './mysql/user.frm' (errno: 13) 110206 19:31:13 [ERROR] /usr/sbin/mysqld: Can't find file: './mysql/user.frm' (errno: 13) ERROR: 1017 Can't find file: './mysql/user.frm' (errno: 13) 110206 19:31:13 [ERROR] Aborting 110206 19:31:13 [Note] /usr/sbin/mysqld: Shutdown complete /etc/init.d/mysql: WARNING: /etc/mysql/my.cnf cannot be read. See README.Debian.gz (warning). Starting MySQL database server: mysqld . . . . . . . . . . . . . . failed! invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.0 (--configure): subprocess post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.0; however: Package mysql-server-5.0 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: mysql-server-5.0 mysql-server E: Sub-process /usr/bin/dpkg returned an error code (1) I have tried to search for a solution via Google and have found lots of suggestions for this problem, but ultimately it seems like the problem is that by deleting the files manually, I messed up the mysql-common package. I have tried to do sudo apt-get install --reinstall mysql-common followed by installing mysql-server, but it does the exact same thing. I previously had MySQL working great, I just want to get it back to that state. Thanks so much for your help.

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• Understanding vhosts settings

  - by Matt

  Ok so i have a server and I want to put a few applications on and i am having vhost configuration problems. Here is what i have and I want some direction on what i am doing wrong...ok so the first file is /etc/apache2/ports.conf NameVirtualHost 184.106.111.142:80 Listen 80 <IfModule mod_ssl.c> Listen 443 </IfModule> <IfModule mod_gnutls.c> Listen 443 </IfModule> then i have /etc/apache2/sites-available/somesite.com <VirtualHost 184.106.111.142:80> ServerAdmin [email protected] ServerName somesite.com ServerAlias www.somesite.com DocumentRoot /srv/www/somesite.com/ ErrorLog /srv/www/somesite.com/logs/error.log CustomLog /srv/www/somesite.com/logs/access.log combined <Directory "/srv/www/somesite.com/"> AllowOverride all Options -MultiViews </Directory> </VirtualHost> when i visit somesite.com everything works great but when i add another vhost and lets say thats named anothersite.com. So i have /etc/apache2/sites-available/anothersite.com <VirtualHost 184.106.111.142:80> ServerAdmin [email protected] ServerName anothersite.com ServerAlias www.anothersite.com DocumentRoot /srv/www/anothersite.com/ ErrorLog /srv/www/anothersite.com/logs/error.log CustomLog /srv/www/anothersite.com/logs/access.log combined <Directory "/srv/www/anothersite.com/"> AllowOverride all Options -MultiViews </Directory> </VirtualHost> then i run the following commands >> sudo a2ensite anothersite.com Enabling site anothersite.com. Run '/etc/init.d/apache2 reload' to activate new configuration! >> /etc/init.d/apache2 reload * Reloading web server config apache2 ...done. but when i visit anothersite.com or somesite.com they are both down..What is going on with the vhosts. Could it be the NameVirtualHost declaration with the ip or something...maybe my understanding of vhost settings is not clear. What i dont understand is why do both site now all the sudden not work at all.I would highly appreciate the clarity By the way anothersite.com or somesite.com are the only things I changed to make it more readable

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• WDS updating raid drivers in an already existing image WIM

  - by Tim

  Here is my current setup. WDS installed on Server 2008 R2 for the new driverstore and multicast features. A Windows Server 2003 32bit Standard image built to support previous DL360 models. A new HP DL360 G6 which has a new raid controller in it. I need to add the driver for the raid controller into my Server 2003 32bit standard install image but I can't seem to figure out the correct method to do so. So far I've tried the following: Mounting the image and placing the drivers into the Sysprep drivers folder, adding the PCI device codes into the sysprep.inf file and committing the changes to the image. Pushing the image to a DL360 G4, ensuring the driver is in the correct locations and re-sysprepping the image. Hoping that the new driverstore feature would magically work with 2003 (a guy can dream cant he?) Is there some standard method that I can use to update this image with the new drivers or do I need to start from scratch with an entirely new build? Thanks in advance.

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• Upgrading from SQL2000 database to SQL Express 2008 R2

  - by itwb

  Hi, We have a web application which uses a MSSQL 2000 backend database. We are currently paying a ridiculous amount for Shared Hosting, with the database costs alone costing us $150 per month (MSSQL 100mb extra space is $40 per month). Our database size is 896.38 MB I am looking at getting a Virtual Private Server and upgrading the database to a MSSQL2008 Express database. I am aware that the Express version is limited to a 10GB database (with R2), and is constrained to a single CPU. I have also been offered SQL Server 2008 Web Edition for $19/per month, but I cannot find many details on the difference between Express and Web. Any suggestions here? What I would also like to know is: If we upgrade the database to MSSQL 2008 database, is there any issues with possible data transformations in the future? I.e. Is it possible to download and mount it with SQL Server 2008 Standard edition? I'm more concerned about how to get data in and out of the database through SQL Management tools. Are there any other issues that I might face? Thanks, Mike

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• using flock in bash, why does killing a child process kill the parent process too?

  - by Robby

  In the code snippet below, I want the script to be limited to only running one copy at a time, and for it to restart server.x if it dies for any reason. Without flock involved, the loop correctly restarts if I kill the server process, but once I use flock to ensure the script is only running once, if I kill server.x it also kills the parent process. How can I ensure that killing the child process in a flock script keeps the parent around? #!/bin/bash set -e ( flock -x -n 200 while true do ./server.x $1 done ) 200>/var/lock/.m_rst.$1.lock

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• Migrating Roaming Profiles from one drive to another

  - by Jared

  As the title suggests, how can I migrate roaming profiles located in one drive (starting to fill up already) to another? Current share is like this "SVR1\Shares\UserProfiles\%username%\ But of course, this is located in C:/Shares/UserProfiles/%username%/ What do I need to do? Do I simply copy/paste into the bigger(RAID1) drive and then repoint all the profile paths (using AD Users&Computers profile properties)? What if I can point this to a different file server all together? Best practices? tips? anything you guys can suggest. Thanks!

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• How to provide multiple input to ffmpeg?

  - by tomm89

  I'm using ffmpeg to create time-lapses and it's working great. As input I have images named 001.jpg, 002.jpg, etc. and then with the command ffmpeg -i %3d.jpg -sameq -s 1440x1080 video.mp4 I create the video. But my problem comes when I want to create a video using multiple sets as input. For example, I'm in a dir where I have two folders set1 and set2, each with photos in it in the format explained previously. I tried doing ffmpeg -i ./set1/%3d.jpg -i ./set2/%3d.jpg -sameq -s 1440x1080 video.mp4 but it ends up doing a video using only the first set. Is there an easy way to do this? Thanks!

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• Errors reported by "powercfg -energy"

  - by Tim

  Running "powercfg -energy" under Windows 7 command line, I received a report with following three errors: System Availability Requests:Away Mode Request The program has made a request to enable Away Mode. Requesting Process \Device\HarddiskVolume2\Program Files\Windows Media Player\wmpnetwk.exe CPU Utilization:Processor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 49.25 Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. I was wondering for the first error, what does "enable away mode" mean? for the second, what utilization percentage of CPU is reasonable? for the third, what is "PCI Express Active-State Power Management (ASPM)"? How I can correct the three errors? Thanks and regards!

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• How to bypass resume from hibernate

  - by Daniel Trebbien

  I am attempting to resume a Windows Vista laptop from hibernate, but the resume process seems to be stuck in an endless loop in which Windows is repeatedly trying to read from the optical drive. When I press the Power On button on the laptop, the screen is black (not even the backlight turns on) and the following occurs in a loop: Five seconds pass and I hear the optical drive being accessed. (There's no disk in the drive, so it sounds like a short buzzing noise.) Two seconds pass and I hear the optical drive being accessed. Two seconds pass and I hear the optical drive being accessed. So it's three short buzzing noises in a row, over and over again. Eventually I have to abruptly power off the machine. I have tried inserting a data CD into the drive as well as a bootable CD (a live Linux distro boot disk). For both, the optical drive spins up for a bit, but stops after Windows decides that the disk is not what it is looking for. I have since lost the Windows Vista recovery DVD, but I don't know if inserting the recovery disk into the optical drive would have a different effect than the bootable CD. I have tried pressing F8 immediately after pressing the Power On button (hoping to enter System Restore), but that did not have an effect. Is there a special key sequence that will cause Windows to bypass resuming from hibernate, effectively ignoring hiberfil.sys?

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• Sleep or Hibernate for a laptop

  - by Tim

  I was wondering whether it is better to put a laptop into sleep or hibernation in Windows 7, and suspend or hibernate in Ubuntu: when carrying the laptop in a backpack and walking or slow-running to another place in around 15 minutes, Or just when the lid is closed. My concerns are if the heat generated and accumulated and bumping from transmit will do harm to the laptop, and I can miss other important factors. Is sleep in Windows 7 same as suspend in Ubuntu? Thanks and regards!

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• Printing perforated business cards

  - by Gio Borje

  I have a Brother MFC 440CN printer with the paper loaded underneath it. The problem with my stack of perforated business cards is that I can't print double-sided. The printer pulls the paper out from under its paper tray below and rolls it through the top for printing. With perforated business cards, they paper breaks at the perforations. Is there a method to preventing the slicing? Also, my printer also has some trouble pulling up the paper in general but I don't seem to understand why other than that the perforations break before the paper is grabbed for printing.

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• Adobe Reader unusably slow on Mac OS X 10.6.6

  - by vwegert

  We've got two Macs that are both running 10.6.6. On my MBP, Adobe (Acrobat) Reader started behaving weird a few weeks ago. It became very sluggish, started missing mouse clicks or mouse button releases, scrolling was next to impossible. Most of the time it does not handle Page Up / Page Down events at all. Zooming works erratically if at all. It's basically unusable. On the other Mac (an iMac), there are no such problems. I've tried to remove and reinstall Adobe Reader as well as upgrading to the latest version, but unfortunately without success. This is the only software that is behaving strangely on this Mac, everything else is working fine. What else could I try?

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• Create firewall "profiles" for Windows 7

  - by Samantha

  Is there any way to configure a couple of firewall profiles in Windows 7? As I use mobile broadband on when traveling, I don't want virus scanner/windows updates etc running and chewing up my mobile data allocation. So would love to find a way to block everything except email ports and perhaps http. The kicker though is that when I'm back in the office, I want to just click a button to get my original firewall settings back. In the office I use WiFi and on the road tether to my android phone, also via WiFi, so can't restrict via network interface. Any ideas?

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• Is "DSLAM congestion" a legitimate reason for slow DSL?

  - by Jay Bazuzi

  My DSL has been extremely slow in the evenings recently. To test it, I telnet to my DSL Modem, and ping the gateway. This way I eliminate internet congestion and local network issues. In the mornings I get 30ms - 50ms pings. In the evenings, it bounces around a lot, but 10000ms pings are common. I complained to Qwest support, and they said it was a known issue on their end, their engineers were working on it, and wouldn't say anything else. A couple days later I complained again, and they sent out a technician. He tested my house wiring and found that one of them had a short. It was an unused line, so we disconnected it, and he said things looked better and left. My daytime speeds improved at this point, but evening is still bad. I complained to Qwest support again, and they said it was a problem with DSLAM congestion at their end, and that they were working on it, but no ETA. My neighbor has Qwest DSL and doesn't seem to have these problems. That seems strange. I go use her network when I absolutely must get online and mine is behaving badly. I can't tell if they're yanking my chain or not. Regardless, these speeds are crap. I'm paying for 7Mpbs but am lucky if I get 1/10th that in the evenings. My kids like to watch Netflix streaming movies, and it's just impossible after 5pm or so. Should I wait it out? Will complaining again produce any results? Should I change my subscription to a lower speed until they fix their end? Or switch to cable?

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• Splitting HDMI sound to 2 devices under Windows 7

  - by Jeramy

  Okay, this is a strange set-up and is frustrating me. I have an HDMI signal from my PC being split to my audio receiver and my HDTV. I need to split it to both so that I can choose to either play audio from the HDTV or from the surround sound speakers in the room. The problem that I am having is in Windows 7, the output is listed under "Playback Devices" and is auto-populated with the HDTV, which only has the option for stereo sound. If I unplug the HDTV from the splitter it will populate with my receiver information and let me set it to 5.1 surround, but as soon as I plug the HDTV back in it reverts. I tried reversing the order of the HDMI cables in the splitter and this seemed to work for a short while, then Windows must have polled the devices again or something because it reverted. It will work as long as Windows identifies the reciever, thereby unlocking the 5.1 surround option, otherwise I am stuck with stereo, which it assumes is all the HDTV is capable of. Is there a way to manually override this and set my own options? Or any other solutions?

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• Windows explorer locks files

  - by John Prince

  I'm using Office 2010 & Windows 7 Home Premium 64-bit. My problem starts when I attempt to save e-mail messages to my PC that I have received via Outlook (my ISP is Comcast). I'm using the default .msg file extension option when I attempt to save these e-mails. The resultant files are locked and do not show the normal "envelope" icon. Instead, it’s a “blank page” icon with the right upper corner folded in. These files refuse to open either by double clicking on them or right clicking and trying to open them with Outlook. And when I return to Outlook, I discover that Outlook is now hung up and I have to close it via the Task Manager. To make matters worse, I’ve also discovered that every e-mail message that I've saved on my PC over the years has also somehow become locked and their original "envelope" icon has been replaced with the "blank page" icon. I found and installed an application called LockHunter. As a result, when I right click on a saved and locked e-mail message, I’ve given an option to find out what's locking it. Each time I'm told that the culprit is Windows explorer.exe. When I unlock the file the normal envelope icon is sometimes displayed (but not always) but at least the file can then be opened. But the file is still “squirrely” as it can’t be moved or saved to a folder until it’s unlocked again. On this second attempt, LockHunter says it’s now locked by Outlook.exe. By the way, I don't have this issue when I save Word, Excel & PowerPoint files; only with Outlook. I've exhausted every remedy that I can think of including: making sure that the file and folder options are checked to always show icons and not thumbnails; running the Windows 7 & Office 2010 repair options which find nothing amiss; running a complete system scan with Windows Malicious Software Removal Tool with negative results; verifying that Outlook is the default for opening e-mails; updating all of my applications via Secunia Personal Software Inspector; uninstalling every application that I felt was unnecessary; doing a registry cleanup via CC Cleaner; having Windows Security Essentials always on (it did find one Java Trojan recently which was quarantined and then deleted); uninstalling a bunch of non-Microsoft shell extensions; and deactivating all of the Outlook Add-ins and then re-activating each one. None of this solves the problem. I’d welcome any advice on how to resolve this.

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