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• Residential Care Homes website launched based on the Umbraco CMS

  - by Vizioz Limited

  This week we have launched a new website for a local company called Ascot Residential Homes. They run two homes for the elderly and for those who suffer with dementia. Before we built the site for Ascot Residential Homes they asked us to visit the homes to get a feeling about how special they are. If you are looking for a home for an elderly relative I would highly recommend having a look at their website and if you are in the area arranging to visit them.If you look on our site you will also find an Ascot Residential Homes case study in our Umbraco case studies section.

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• Now Available:Oracle Utilities Customer Care & Billing Version 2.4.0 SP1

  - by Roxana Babiciu

  We are pleased to announce the general availability of Oracle Utilities Customer Care & Billing 2.4.0 SP1. Key Features & Benefits: Oracle Utilities Customer Care & Billing 2.4.0 SP1 includes several base enhancements and a new licensable module called Customer Program Management. Key base enhancements in this release are: Configuration Migration Assistant (Additional Migration Plans) – Configuration Migration Assistant (CMA) was introduced in Oracle Utilities Application Framework V4.2.0 to supersede the ConfigLab facility. Oracle Utilities Customer Care and Billing now has a large number of migration plans to support migrating administration objects between environments. Encryption – Ability to configure encryption for fields that store sensitive data such as credit card numbers, bank account numbers, social security numbers, and MICR ID. Single Euro Payments Area (SEPA) Direct Debit – Functionality for configuring recurring direct debit payments in accordance with the Single Euro Payments Area (SEPA) initiative. Usage Enhancement for Bill Print – Allows additional information to be captured on a usage request to support billing when meter reads are not obtained from Oracle Utilities Customer Care & Billing but from a meter data management system (e.g. Oracle Utilities Meter Data Management). Preferences Portal – Communication preference zones allowing utilities to track customers’ preferred communication channels for various types of notifications or communications (e.g. phone, SMS, email). More information can be found on OPN!

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• Implementing Oracle Exadata for Oracle Utilities Customer Care And Billing

  - by ACShorten

  In association with our performance team, a new whitepaper has been released for Oracle Utilities Customer Care And Billing that outlines the best practices for using Oracle Exadata with that product. The advice in the whitepaper is based upon certification and performance testing performed by our internal performance teams to assit in sites implementing the database component of Oracle Utilities Customer Care And Billing on an Oracle Exadata platform. It is recommended that the contents of this whitepaper be used alongside existing best practices for the Oracle Exadata platform. The whitepaper is available from My Oracle Support under Implementing Oracle Exadata with Oracle Utilities Customer Care and Billing (Dod Id: 1486886.1)

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• Dependant care account, is it working for you?

  - by heshamelsaghir

  Well, NO.  my little three years old boys are very sick so I need to get them out of the day care.  they keep getting ear infection so bad even the ear tube is not working.  so, now do I give my $5000.00 to the government as a donation or keep my kids in the day care and loose the hearing?  what is going on? I was told I can change this Dependant care account ONLY in the case of a life change!  well, is not this a life change?  when a member of the family is very sick and has to go through an operation "Ear Tube", the operation does not work and keeps getting sick.  Would not this be a life change?

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• Oracle Utilities Customer Care And Billing Supported Platforms

  - by Anthony Shorten

  An updated list of the supported platforms (for all tiers) for Oracle Utilities Customer Care And Billing V2.1.x, V2.2.x and V2.3.x is now available from My Oracle Support KB Id: 1123876.1. Please refer to this document and article for any clarification on specific platforms and related software supported for the above versions of Oracle Utilities Customer Care And Billing.

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• Point to Taken Care while Microsoft SQL Patching Testing in Production

  - by AbhishekLohani

  Originally posted on: http://geekswithblogs.net/AbhishekLohani/archive/2013/10/29/point-to-taken-care-while-sql-patching-testing--in.aspx Point to Taken Care while Microsoft SQL Patching Testing in Production It very critical testing like Paching testing  1. Build the Test Environment Parrel to Production Environment i.e Staging Environment2 Check the Version of Application deployed is same as Production Environment if Staging Environment not parrel to production environment then risk of defect in production 3.Check End to End Flow of Appliction 4 Check the Eventlog entries 5 Check the performance of the Application . Thanks & RegardsAbhishek

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• Major Tech Firms Back Online Health Care

  Cisco, Dell, Google, IBM and Microsoft all make news at the major health care show.

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• Dental SEO Bolsters the Popularity of Dental Care Insurance Coverage

  The benefits of dental insurance have been even more stressed upon by the well-known icons on television, who constantly seem to have flashing white flawless pearly whites. These types of teeth are caused by proper care, expensive dental consideration and therefore the need for costly group dental insurance plans offered by insurance providers that decrease in number by the day.

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• Take care to unhook Anonymous Delegates

  - by David Vallens

  Anonymous delegates are great, they elimiante the need for lots of small classes that just pass values around, however care needs to be taken when using them, as they are not automatically unhooked when the function you created them in returns. In fact after it returns there is no way to unhook them. Consider the following code.   using System; using System.Collections.Generic; using System.Linq; using System.Text; using System.Diagnostics; namespace ConsoleApplication1 { class Program { static void Main(string[] args) { SimpleEventSource t = new SimpleEventSource(); t.FireEvent(); FunctionWithAnonymousDelegate(t); t.FireEvent(); } private static void FunctionWithAnonymousDelegate(SimpleEventSource t) { t.MyEvent += delegate(object sender, EventArgs args) { Debug.WriteLine("Anonymous delegate called"); }; t.FireEvent(); } } public class SimpleEventSource { public event EventHandler MyEvent; public void FireEvent() { if (MyEvent == null) { Debug.WriteLine("Attempting to fire event - but no ones listening"); } else { Debug.WriteLine("Firing event"); MyEvent(this, EventArgs.Empty); } } } } If you expected the anonymous delegates do die with the function that created it then you would expect the output Attempting to fire event - but no ones listeningFiring eventAnonymous delegate calledAttempting to fire event - but no ones listening However what you actually get is Attempting to fire event - but no ones listeningFiring eventAnonymous delegate calledFiring eventAnonymous delegate called In my example the issue is just slowing things down, but if your delegate modifies objects, then you could end up with dificult to diagnose bugs. A solution to this problem is to unhook the delegate within the function var myDelegate = delegate(){Console.WriteLine("I did it!");}; MyEvent += myDelegate; // .... later MyEvent -= myDelegate;

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• Oracle Tutor: XPDL conversion (and why you should care)

  - by mary.keane

  You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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• Beware: Upgrade to ASP.NET MVC 2.0 with care if you use AntiForgeryToken

  - by James Crowley

  If you're thinking of upgrading to MVC 2.0, and you take advantage of the AntiForgeryToken support then be careful - you can easily kick out all active visitors after the upgrade until they restart their browser. Why's this?For the anti forgery validation to take place, ASP.NET MVC uses a session cookie called "__RequestVerificationToken_Lw__". This gets checked for and de-serialized on any page where there is an AntiForgeryToken() call. However, the format of this validation cookie has apparently changed between MVC 1.0 and MVC 2.0. What this means is that when you make to switch on your production server to MVC 2.0, suddenly all your visitors session cookies are invalid, resulting in calls to AntiForgeryToken() throwing exceptions (even on a standard GET request) when de-serializing it: [InvalidCastException: Unable to cast object of type 'System.Web.UI.Triplet' to type 'System.Object[]'.]   System.Web.Mvc.AntiForgeryDataSerializer.Deserialize(String serializedToken) +104[HttpAntiForgeryException (0x80004005): A required anti-forgery token was not supplied or was invalid.]   System.Web.Mvc.AntiForgeryDataSerializer.Deserialize(String serializedToken) +368   System.Web.Mvc.HtmlHelper.GetAntiForgeryTokenAndSetCookie(String salt, String domain, String path) +209   System.Web.Mvc.HtmlHelper.AntiForgeryToken(String salt, String domain, String path) +16   System.Web.Mvc.HtmlHelper.AntiForgeryToken() +10  <snip> So you've just kicked all your active users out of your site with exceptions until they think to restart their browser (to clear the session cookies). The only work around for now is to either write some code that wipes this cookie - or disable use of AntiForgeryToken() in your MVC 2.0 site until you're confident all session cookies will have expired. That in itself isn't very straightforward, given how frequently people tend to hibernate/standby their machines - the session cookie will only clear once the browser has been shut down and re-opened. Hope this helps someone out there!

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• Submitting a sitemap to take care of inherited Google crawler errors

  - by leeand00

  I have an awful lot of Google Crawler errors (1000 or so) after I inherited a site that the previous owner migrated without moving much of their content. Would generating a map of the current site and submitting it to Google help fix this? Is there any quicker, automated way to eliminate errors other than clicking each and every site error? Note: I have already tried automating this on my own.

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• EV SSL Certificates - does anyone care?

  - by pygorex1

  Is any one aware of any data or studies from an impartial source that show the impact of EV SSL certificates on customer behavior? I've been unable to find any such studies. If an EV SSL certificate increases sales on a web store front by even a few points, I can see the value. Aside from data targeted at EV SSL it may be possible to guess at customer behavior based on user interaction with regular SSL certificates. Are users even aware of SSL security? Does regular SSL have any proven effect on web store front sales? Note, that I'm not asking about the necessity of good encryption - I'm asking about a potential customer's perception of security & trust.

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• Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

  - by emily.chorba(at)oracle.com

  Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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• HTG Explains: What Is Open-Source Software and Why You Should Care

  - by Chris Hoffman

  Geeks often describe programs as being “open source” or “free software.” If you’re wondering exactly what these terms mean and why they matter, read on. (No, “free software” doesn’t just mean that you can download it for free.) Whether a program is open-source or not doesn’t just matter to developers, it ultimately matters for users, too. Open-source software licenses give users freedoms they would not otherwise have. Image Credit: Quinn Dombrowski on Flickr How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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• How to solve my big communication issue and take care in future

  - by Rahul Mehta

  My company had a POC which was done by me,my senior ,my boss and our channel partner team 4 people and our company team done most of coding and first installation of the softwares of the POC was done by channel partner team, and documented the same thing, i had installed on our server, Our comapny team worked very hard. Now we are about to start second stage of POC. But today my boss told me that my senior and channel partner team have issue with me ,regarding my communication. So before considering me on this project they want to resolve this issue or not considered me . I agree i have less communications skills. and I don't ask any question till i need to any one , i prefer to ask on stackoverflow. But i don't know, how this issue is being arise ,i had done all the things they asked , replied to all email and talk on phone. I always obeyed them. I always told them what they asked. what should i do that these type of issue doesn't arrive in future. And now boss told me to prepare a script to talk with my senior to resolve the issue. what should i talk to my senior? I want to work on this project , but i don't want to do so much request to work on this project. How should and what should (Code Documentation , Research Material I done etc . what are docs neccessary for communication with team member )i communication with my team member in future so these kind of issue not arise.

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• Why CFOs Should Care About Big Data

  - by jmorourke

  The topic of “big data” clearly has reached a tipping point in 2012.  With plenty of coverage over the past few years in the IT press, we are now starting to see the topic of “big data” covered in mainstream business press, including a cover story in the October 2012 issue of the Harvard Business Review.  To help customers understand the challenges of managing “big data” as well as the opportunities that can be created by leveraging “big data”, Oracle has recently run and published the results of a customer survey, as well as white papers and articles on this topic.  Most recently, we commissioned a white paper titled “Mastering Big Data: CFO Strategies to Transform Insight into Opportunity”. The premise here is that “big data” is not just a topic that CIOs should pay attention to, but one that CFOs should understand and take advantage of as well.  Clearly, whoever masters the art and science of big data will be positioned for competitive advantage in their industries or markets.  That’s why smart CFOs are taking control of big data and business analytics projects, not just to uncover new ways to drive growth in a slowing global economy, but also to be a catalyst for change in the enterprise.  With an increasing number of CFOs now responsible for overseeing IT investments and providing strategic insight to the board, CFOs will be increasingly called upon to take a leadership role in assessing the value of “big data” initiatives, building on their traditional skills in reporting and helping managers analyze data to support decision making. Here’s a link to the white paper referenced above, which is posted on the Oracle C-Central/CFO web site, as well as some other resources that can help CFOs master the topic of “big data”: White Paper “Mastering Big Data:  CFO Strategies to Transform Insight into Opportunity CFO Market Watch article:  “Does Big Data Affect the CFO?” Oracle Survey Report:  “From Overload to Impact – An Industry Scorecard on Big Data Industry Challenges” Upcoming Big Data Webcast with Andrew McAfee Here’s a general link to Oracle C-Central/CFO in case you want to start there: www.oracle.com/c-central/cfo Feel free to contact me if you have any questions or need additional information:  [email protected]

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• Why do employers care so much about GPA?

  - by Recursion

  I went to a pretty good engineering school and did CS. I graduated with a 2.86 gpa and really tried my best. I even took a few graduate classes in place of undergrad courses to challenge myself. I really liked those a lot. But the second question I am always asked is "What was your gpa?", this of course always comes after "How are you today?". Once I tell them either 2.86 or a rounded 2.9 they immediately shut off. I have even had them stop the interview saying the 3.0 is the cut off. Does a tenth of a point really mean that much?

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• Does Google AdWords care about duplicate content?

  - by Yarin

  Our site offers several families of products, all of which have a common set of configurations. For simplicity's sake, we'll say we offer products A, B and C, each with configurations 1, 2 and 3 Products: A, B, C Configurations: 1, 2, 3 We want to create landing page <- ad group combinations that reflect each possible combination of each product and configuration. Each product and each configuration have their own page, and so each landing page would have include the product content and the configuration content: ourproducts.com/A-1 (Contains copy for A and 1) ourproducts.com/A-2 ourproducts.com/A-3 ourproducts.com/B-1 ... etc... As you can see, this will lead to duplicate content across our product pages, though in different combinations. My question is, does this matter from AdWords point of view? Will there be any negative consequence to repeating portions of content this way?

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• What is Devops and Why You Should Care?

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} According to Wikipedia, DevOps (a portmanteau of development and operations) is a software development method that stresses communication, collaboration and integration between software developers and information technology (IT) professionals. DevOps is a response to the interdependence of software development and IT operations. It aims to help an organization rapidly produce software products and services. That definition of DevOps is the – what. The “why” is even easier. Standardized development methodology, clear communication and documented processes supported by a standards-based, proven middleware platform improves application development and management cycles, brings agility and provides greater availability and security to your IT infrastructure. Clearly, DevOps is about connecting people, products and processes. Ultimately, DevOps is about connecting IT to business. If you haven’t already seen it, do check out Bob Rhubart’s feature on DevOps in the latest issue of Oracle Magazine. And for more information on how Oracle Fusion Middleware, the #1 application infrastructure foundation, visit us on oracle.com Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Two Simple Keys to SEO Success - Take Care of the Basics and Forget About Algorithm-Chasing

  Search engine optimization (SEO) is critical to the success of any website because it helps to improve a website's visibility in the natural search results - the end result of which should be that the optimized website experiences a sustainable boost in search referral traffic. And yet in spite of the obvious importance of SEO, the reality is that the vast majority of websites have never been exposed to even a bare-minimum level of SEO effort, meaning that they are potentially forfeiting top rankings - and the traffic that top rankings virtually guarantee - to their competitors Why do so few people bother with SEO when it is so essential to a website's success?

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• What is TCO and Why Should You Care?

  Understanding the total cost of ownership as it applies to technology will help you make better buying decisions for your company and save you time, money and aggravation. Analyst Laurie McCabe explains what you need to know about TCO.

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• What is TCO and Why Should You Care?

  Understanding the total cost of ownership as it applies to technology will help you make better buying decisions for your company and save you time, money and aggravation. Analyst Laurie McCabe explains what you need to know about TCO.

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• A simple technique to take care of temporary files (Tip: Windows won't do it for you)

  This is a nice and simple approach that I came up with in order to delete temporary files even long after I forgot about them.

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• Take Care When Choosing an SEO Company

  There are so many different kinds of SEO companies and as every company has individual requirements that you will need to find a company that works best for you and can accommodate your requirements. Unfortunately, many people discover the hard way that they have been hoodwinked by SEO firms who do not deliver what they promise. This often leaves them mistrustful of any company offering SEO services.

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