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• HP LaserJet Pro 400 Color M451dn Phantom Print Jobs

  - by francisswest

  Scenario: Multiple printers hooked up to a printer server (2008r2) including this HP LaserJet Pro 400 Color M451dn. All machines that are using the printer are based on Windows 7 Enterprise x64. Problem: Every couple of days the users who frequent this printer let me know that a few dozen pages with random characters down one side of the paper print out. This happens usually during the evening when no one is around to send print jobs to it. What I have done: Provided the below screen shot of the printer log with what I assume is the print jobs in question. I have looked into the printer driver compatibility and found no issues. Question: Is there a known issue with this printer or similar printers, and is there a solution that people are familiar with when they see multiple pages of gibberish printing out?

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• HP Rapid Deployment - Change Data Store Path

  - by David Carreyette

  I am running HP Rapid Deployment (Altiris eXpress Deployment Server 6.9 - Build 164) on an inherited Windows Server 2003 SP2. I need to change the Data Store Path as the default is pointing to the C: drive and there is not enough space there. I would like to set it to the D: drive where there is plenty of space. Reading the documentation: Data store path: Specifies the path to stored packages and files and other DS functions (such as license verification). The default path is C:\Program files\Altiris\express\Deployment Server. Note: Do not use this setting to change the path to the Deployment Share. Modifying this setting does not automatically allow you to use another shared directory other than the express share. To change the Deployment Share shared directory, run a Custom install to establish another location for the Deployment Share. Is there any other way I can change the path as I do not have the install media?

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• Linear Performance Scalability with HP San Solutions

  - by Berzemus

  Hi all, I need a San Solution with linear scalability in size as well as in performance. From what I know, with a Modular Smart Array solution such as the P2000/MSA-class solutions from HP, even with a dual controller initial node, I can only increase the size of it, as added nodes come controller-less, so overall performance tends to decrease. On the other hand, the P4000 (lefthand) family of solutions has each of it's nodes have it's own controller, and so when a node is added, storage capacity as well as performance increase. Am I right in all that I say, and is the P4000 the only solution, or have I forgotten something ?

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• How to perform diagnostics (stress test) on HP Smartarray Controller

  - by pepoluan

  At my office, we have a server that we suspect its RAID controller (HP Smartarray) is failing. A cold boot, however, does not indicate anything. Can anyone recommend me a method to stress-test the controller? Symptoms that makes me suspect a failing controller: Disk access getting slower, queue getting longer Running dmesg on the XenServer console I see many messages similar to this one: end_request: I/O error, dev tda, sector 253655584 (the sector number is never the same) When we move the VM to another physical host, we no longer see the above message Running idle (without any running VM), the dmesg no longer emit the above message A search on Google indicated that the above message is most commonly associated with a failing SmartArray controller. How can I be sure that the SmartArray controller is failing?

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• HP Proliant ML115 G5 - Boot order lost after reboot

  - by Filipe YaBa Polido

  I have one HP Proliant ML 115 G5 (AMD) with the latest BIOS (07-06-2009) and recently I've installed an USB disk. This is a common problem on old Proliant servers. When you plug the USB disk, BIOS boot order changes and tries to boot via USB. So, I'll change the BIOS settings and make the SATA disk the default boot device. The problem is, when I need to unplug the usb disk, and plug it again later. I can't be always changing the BIOS settings... How can one solve this for ever?!?!

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• HP Officejet 6000 E609n unexpectedly goes offline

  - by Sajee

  My local library has a number of Windows Vista SP1 PCs connected to two HP Officejet 6000 E609n wireless printers. Each PC can print to either of the two printers and one of the two printers is the default on each PC. This configuration has worked well over the last year w/o any trouble. Recently, the library staff is reporting that sometimes when patrons try to print, they can't. Closer inspection shows that the the default wireless printer is offline. In order to get the printer online again, the printer has to be restarted. In Control Panel Printers applet, under the Printer menu, the "Use Printer Offline" option is grayed out and there's no way to bring the printer back online w/o restarting it. Does anyone know what's going on here?

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• Server 2008 R2 - Cannot add HP UPD PCL 6 - Failed with error 0x000000002

  - by Rasmus

  I am having a problem with adding a print driver to one of our 2008 R2 RDS servers. On all other RDS servers in the farm there is no problem. The print server is 2008 R2. The HP Universal Print Driver PCL 6 is installed on the print server. When trying to add a printer with the driver on the failing RDS server i just get the error "Cannnot connect to the printer. Failed with errorcode 0x00000002" I have tried to add the driver to the RDS server localy but it fails with the same error. The driver has been installed before and is currently visible in the printmanagement.msc. When trying to remove the print driver i am unable to do it because it's "Currently in use" What to do? Have tried everyting - i think :-) Thanks. /Rasmus

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• HP Ambient Light Sensor Adjustment

  - by Robin Day

  I have an HP nc4400 running Windows 7 64 bit. If I have the ambient light sensor enabled, it works well, but, its slightly too dim. I can turn off the light sensor and turn up the brightness manually and its more than bright enough. When I go to the brightness settings in Windows I can make the screen dimmer with the ambient light sensor enabled but cannot make it as bright as if it is disabled. So my question is, is it possible to keep the light sensor enabled but configure it so that the screen is brighter for given "ambient light". At the moment I have to turn it off whenever I'm in the office or outside in sunlight as I need the screen as bright as possible and it seems no matter how light it is, it never goes to full brightness when it's enabled.

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• HP Probook 6550b has issues with an external monitor

  - by chama

  I recently got a new HP Probook 6550b laptop for work. However, very often, when left alone (not put to sleep), the built in display will go dark. Not only that, but whenever I plug in an external monitor, the display will blank out as well. Sometimes after this happens, putting the laptop to sleep and then waking it up solves the problem. But only sometimes and only for a short time. The next time I plug in my monitor, it happens again. I know this isn't only my problem - 6 other people got the same laptop as I have at the same time, and we're all having such issues. Any suggestions as to the root of this problem and a way to fix it? It's driving me crazy!

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• hp laserjet 4200 madness

  - by C-dizzle

  I have an HP LaserJet 4200 printer that is acting really weird. I can print from internet just fine, no problem... but when I try to print from a document used in microsoft word, for example, I always get "Manual Feed Tray 1". I have racked my brain on this and cannot get it figured out. It's a networked printer and only an administrator account can make changes to it, I have also reset the printer back to factory settings, uninstalled and reinstalled onto the pc's and server it is connected to. Running out of hair since I'm pulling it all out... please help.

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• HP Z210 SFF: two different video cards produce no Displayport output when installed

  - by ConcernedOfTunbridgeWells

  I have a HP Z210 SFF that I'm trying to install a video card into. I've tried two different cards in Slot 2 (a Quadro FX380LP and a Quadro 600). Neither of these cards produce a displayport signal when installed. With neither installed the displayport port on the motherboard works fine with the built in graphics. When I install the cards it produces no signal and the cards don't either. The Quadro 600 is brand new and the odds of having two dead video cards is quite low. Is there something fundamental that I could be missing out - a BIOS setting maybe?

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• Hp Procurve Switch : port filtered

  - by user117140

  My HP Procurve switch is blocking port 22 and I dont know how to unblock it.Please let me know From the server, see port 22 is blocked [root@server ~]#nmap -p22,80,443 10.247.172.70 Starting Nmap 4.11 ( http://www.insecure.org/nmap/ ) at 2012-04-16 14:12 IST mass_dns: warning: Unable to determine any DNS servers. Reverse DNS is disabled. Try using --system-dns or specify valid servers with --dns_servers Interesting ports on 10.247.172.70: PORT STATE SERVICE 22/tcp filtered ssh ------------------> see 80/tcp filtered http 443/tcp filtered https This is blocked on cisco switch but I dont have any clue how this is done. I know that vlan is configured on switch. vlan 54 ip ospf 10.247.172.65 area 0.0.0.10 vrrp vrid 54 owner virtual-ip-address 10.247.172.65 255.255.255.192 priority 255 enable exit exit Please let me know how to unblock ssh port 22 access on this switch?

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• Ubuntu/Linux version recommendation for HP dv6 3122TX?

  - by sanjayav

  I purchased a HP dv6 3122TX recently and after installing Ubuntu 10.10 64 bit I ran into multiple issues like, The wireless driver is not supported by Uubntu. (1) [The driver is RaLink RT3090 ] The ethernet stopped working sometimes for no reason [The driver is Realtek RTL8111/8168B ] "Corrupted low memory at ..." issue which is described as a kernel bug in Ubuntu support forums. (It started to take me to a terminal instead of the GUI and couldn't start x server after that) As I'm not an expert Ubuntu user I got fed up of all these issue and got back to Windows 7. But I need an Ubuntu installation up and running for my development work. What are your suggestions about a reasonable Ubuntu version that I should try? Or a different Linux variation? Should I stick to a 32-bit version? It'd be great anyone can give some advice on this issue.

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• HP dv9000 Vista laptop won't boot from CD/DVD drive

  - by ScottEdwards2000

  My HP dv9000 Vista laptop recently got the BSOD with error 0x0000c1f5. The only way to fix this error is to be able to boot from CD/DVD and use some repair software I have. The problem is that the laptop REFUSES to boot from any CD/DVD I try. I've changed the boot order so the CD/DVD is first, and I can hear the drive spin up a bit upon power-up, but after a second, it spins down and then the laptop tries to boot from hard drive. Any ideas? (I've tried lots of CDs so it's not the media itself) Thanks much!

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• Suitable companion monitors for HP LP3065 30" primary monitor

  - by Bittercoder

  I have an HP LP3065 30" monitor - now I want to add a couple of companion screens to either side of it - I've heard to people suggesting 21" monitors in portrait mode - but it seems difficult to find a suitable panel these day, as 22" wide-screen monitors have become common, and I can't seem to find anything with a suitable 1600 pixel width. Can anyone recommend a suitable monitor, and suggest what criteria are best for picking a suitable monitor - what's important to consider - I'm thinking things like: Exact resolution match? Viewing angle? Small/thin bezel?

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• HP Photosmart C5280 black ink not printing properly

  - by Andreas Strandfelt

  I just got a used HP Photosmart C5280 from my father in law. There is a problem with the black ink, though. Sometimes, it doesn't print and when it does, it's not really black. An example can be seen at the following link, where I created three black boxes on a Word page and printed. The outcome is somewhat blueish: Other tests with black text only come out as blank pages. I have tried using the print head cleaning utility from the menu of the printer as well as doing the cleaning myself with alcohol. Nothing has worked. Any ideas before I throw out the black cartridge?

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• HP DL380 G5 Predictive failure of a new drive

  - by CharlieJ

  Consolidated Error Report: Controller: Smart Array P400 in slot 3 Device: Physical Drive 1I:1:1 Message: Predictive failure. We have an HP DL380 G5 server with two 72GB 15k SAS drives configured in RAID1. A couple weeks ago, the server reported a drive failure on Drive 1. We replaced the drive with a brand new HDD -- same spares number. A few days ago, the server started reporting a predictive drive failure on the new drive, in the same bay. Is it likely the new drive is bad... or more likely we have a bay failure problem? This is a production server, so any advice would be appreciated. I have another spare drive, so I can hot swap it if this is a fluke and new drive is just bad. THANKS! CharlieJ

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• Installing Chrome OS on HP Pavilion

  - by Lenny K

  Trying to install Chrome OS on HP Pavillion tx1000. I changed the BIOS to boot from USB before hard drive, and created a bootable USB drive (SanDisk Cruzer 4GB). No matter how many ways I try to make the USB drive, the laptop hangs on the startup screen, and trying to open the Boot Order Options freezes on "Fixed disk 0: ...". On the other hand, without the USB plugged in, the computer continues, and displays "Initialized Mouse", and then onto the Boot Order Options. If you let it boot normally from the beginning, it starts up fine into Windows Vista. I am using Hexxeh's Chrome OS build. Here are the different methods I've tried for making the Bootable USB Drive: Hexxeh's Image Creator (for Mac) Making the USB device bootable (using these directions). I wrote the image using Win32DiskImager. Writing the image using Win32DiskImager (without making it bootable).

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• tarring find results on hp-ux

  - by soField

  $ find /tmp/a1 /tmp/a1 /tmp/a1/b2 /tmp/a1/b1 /tmp/a1/b1/x1 simply trying find /tmp/a1 -exec tar -cvf dirall.tar {} \; simply doesn't work any help

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• High IO latency on ESXi 4.1 on HP DL580 G7

  - by teddydestodes

  at my Company we were experiencing some weird spikes on IO latency on one of our ESXi instances. we've spend 24h figuring out whats wrong and no clue so far. after giving up we put all the disks into a different server (HP DL380 G7) with much less RAM and only one 6(HT) cores (from 12 on the DL 580) which run fine for about 2 hours. I dont know the specs for the DL380 but both servers have a Smart Array P410i with BBWC (the DL 580 has 1GB) Is it possible that one(or all) of the disks is failing without actually failing?

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• HP EX485 Media Server Keeps Powering Down & Restarting Automatically

  - by AWoo

  HP Home Media Server EX485 approx 3 years old. Unit suddenly powers itself off and restarts automatically as if the power button was pressed. Server restarts up OK for a few minutes and the cycle repeats itself again & again. Reseated all drives, check fans in chassis and they are OK (turning). Can login to server to see logs before it powers itself down again. Suggestions any help is appreciated on resolving this problem. Thanks.

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• HP 120 printer network install con windows 7 home

  - by Fusca

  I have a HP-1210 printer connected to a win 7 ultimate edt, this one, the printer-host, is logged to a domain. I also have a Windows 7 home edition (not logged into the domain) and I want to install the hp1210 printer. Other printers in the network (connected to the domain) are currently connected to the printer. In the Win 7 Home I ran the HP1210 installer but it doesn't find the printer over the network. Is this because this win7home is not connected to the domain? Is there any way to manually specify the printer path?

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• HP DL380 Losing Drive Array

  - by jidl

  I have an HP Proliant DG380 G7 dropping one of it's arrays every hour, on the hour, for 2-5 minutes. The OS is SBS 2011 Standard, the servers runs Exchange, DC, files & Trend WFBS 8. I can watch the D Drive disappear for the duration of the problem - then it just comes back up and all is well again. There is no loss of network connectivity, although the mapped drives also disappear. We thought it might be to do with Sharepoint / VSS writers failing but it looks as though this is a symptom rather than cause. It survives a reboot. Any ideas as to what could be running on a regular schedule like this?

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• How do I disable the touchpad using the upper left corner on an HP Pavilion dv6?

  - by William

  To disable the touchpad on an HP Pavilion dv6, you double tap on an area in the upper left hand corner of the touchpad. Then the blue indicator light around the border of the touchpad turns red, and the touchpad is disabled. Double tapping on this area again turns the touchpad turns back on. I do a lot of typing, and frequently bump the touchpad, messing up my work and annoying me. So, I would like to enable the ability to disable the touchpad by double-tapping on the area in the upper left hand corner. Unfortunately, there is no function key backup to disable the touchpad. This does not work in Ubuntu. I can turn it off using touchpad-indicator, but the program must be manually started and you have to disable using the key combination. Double-tapping the area is much easier. My computer is the HP Pavilion dv6-6135dx. Any help would be greatly appreciated.

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• HP ENVY 4-Sleekbook or Samsung Series 5 NP530U3B Ultrabook?

  - by Sam

  I am a high school student and I need a laptop within the budget of 650$. I usually have a browser, microsoft office, music, and possibly a movie or something open at once. Will the HP ENVY 4's Intel Core i3 processor be enough to handle this or would I have to get the Samsung series 5 13 inch ultrabook to get this job done? I really like the look of the HP ENVY 4, but I also want a laptop that will be quick enough to handle my needs. PLEASE HELP!

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