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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Windows Azure Platform Training Kit - June Update

    Microsoft released an update to its Azure training kit. Here is what is new in the kit: Introduction to Windows Azure - VS2010 version Introduction To SQL Azure - VS2010 version Introduction to the Windows Azure Platform AppFabric Service Bus - VS2010 version Introduction to Dallas - VS2010 version Introduction to the Windows Azure Platform AppFabric Access Control Service - VS2010 version Web Services and Identity in the Cloud Exploring Windows Azure Storage VS2010...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How to create a Clob in JPA in an implementation agnostic way

    - by kazanaki
    Hello I am using Ejb3 and JPA (based on Hibernate and Oracle 10g at the moment) I have an entity that contains a clob @Entity @Table(name = "My_TAB") public class ExampleEntity implements java.io.Serializable { private Clob someText; public void setSomeText(Clob someText) { this.someText= someText; } @Column(name = "COLUMN_NAME") public Clob getSomeText() { return this.someText; } Then I want to save an entity of this type. At the moment I am doing the following which works perfectly ExampleEntity exampleEntity = new ExampleEntity(); exampleEntity.setSomeText(Hibernate.createClob(aStringValue)); someOtherDao.save(exampleEntity); However this ties my code to Hibernate! I have specifically avoided so far Hibernate extensions and used only JPA annotations. The code works because indeed Hibernate is my current implementation. Is there some sort of JPA API that allows me to create a clob in a generic way? So if later I decide to switch to Toplink/EclipseLink or something else I won't have to change a thing?

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  • Is writing eSQL database agnostic?

    - by Robert Koritnik
    Using EF we can use LINQ to read data which is rather simple (especialy using fluent calls), but we have less control unless we write eSQL on our own. Is writing eSQL database actually data store independant code? So if we decide to change data store, can the same statements still be used? Is writing eSQL strings in your code pose any serious security threats similar to writing TSQL statements in plain strings? So we moved to SPs. Could we still mode eSQL scripts outside of code as well and use some other technique to make them a bit more secure?

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  • Blogging platform for shared hosting?

    - by Ankit
    First of all, this is not for flame wars. So, please do not bash some blogging platform :P I have a shared hosting account. I want to setup a blog on it. Now, the thing is that as it is shared hosting, I do not have as much bandwidth as some expensive hosting. I have tried using Wordpress with the caching plugins configured. It still does not seem to speed it much. Also if I create a simple PHP website, the speed is fine. Can someone suggest me some lightweight platform?

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  • Recommendation for a platform to teach game development to kids [closed]

    - by Moshe Kravchik
    My 11 years old son decided he want to create a Web game. He does not know much about programming and I never did any game development so I'm not the best teacher of the topic. On one hand I really want him to get into building things and doing his own game sounds perfect. So I'd like to find a way to keep him interested and progressing by himself. This means that I'm looking for a platform that is: 1. Simple for understanding and use, intuitive interface 2. Powerful 3. Good tools, preferrably free 4. Significant community for questions and tips 5. Localization - my son's English is quite poor (native Hebrew). We looked at Alice, but it was too limited in its abilities and isn't really a Web game building platform. HTML/CSS and Javascript - too low level for a kid to keep the interest. What would you recommend?

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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • JavaFX, Google Maps, and NetBeans Platform

    - by Geertjan
    Thanks to a great new article by Rob Terpilowski, and other work and research he describes in that article, it's now trivial to introduce a map component to a NetBeans Platform application. Making use of the GMapsFX library, as described in Rob's article, which provides a JavaFX API for Google Maps, you can very quickly knock this application together. Click to enlarge the image. Here's all the code (from Rob's article): @TopComponent.Description( preferredID = "MapTopComponent", persistenceType = TopComponent.PERSISTENCE_ALWAYS ) @TopComponent.Registration(mode = "editor", openAtStartup = true) @ActionID(category = "Window", id = "org.map.MapTopComponent") @ActionReference(path = "Menu/Window" /*, position = 333 */) @TopComponent.OpenActionRegistration( displayName = "#CTL_MapWindowAction", preferredID = "MapTopComponent" ) @NbBundle.Messages({ "CTL_MapWindowAction=Map", "CTL_MapTopComponent=Map Window", "HINT_MapTopComponent=This is a Map window" }) public class MapWindow extends TopComponent implements MapComponentInitializedListener { protected GoogleMapView mapComponent; protected GoogleMap map; private static final double latitude = 52.3667; private static final double longitude = 4.9000; public MapWindow() { setName(Bundle.CTL_MapTopComponent()); setToolTipText(Bundle.HINT_MapTopComponent()); setLayout(new BorderLayout()); JFXPanel panel = new JFXPanel(); Platform.setImplicitExit(false); Platform.runLater(() -> { mapComponent = new GoogleMapView(); mapComponent.addMapInializedListener(this); BorderPane root = new BorderPane(mapComponent); Scene scene = new Scene(root); panel.setScene(scene); }); add(panel, BorderLayout.CENTER); } @Override public void mapInitialized() { //Once the map has been loaded by the Webview, initialize the map details. LatLong center = new LatLong(latitude, longitude); MapOptions options = new MapOptions(); options.center(center) .mapMarker(true) .zoom(9) .overviewMapControl(false) .panControl(false) .rotateControl(false) .scaleControl(false) .streetViewControl(false) .zoomControl(false) .mapType(MapTypeIdEnum.ROADMAP); map = mapComponent.createMap(options); //Add a couple of markers to the map. MarkerOptions markerOptions = new MarkerOptions(); LatLong markerLatLong = new LatLong(latitude, longitude); markerOptions.position(markerLatLong) .title("My new Marker") .animation(Animation.DROP) .visible(true); Marker myMarker = new Marker(markerOptions); MarkerOptions markerOptions2 = new MarkerOptions(); LatLong markerLatLong2 = new LatLong(latitude, longitude); markerOptions2.position(markerLatLong2) .title("My new Marker") .visible(true); Marker myMarker2 = new Marker(markerOptions2); map.addMarker(myMarker); map.addMarker(myMarker2); //Add an info window to the Map. InfoWindowOptions infoOptions = new InfoWindowOptions(); infoOptions.content("<h2>Center of the Universe</h2>") .position(center); InfoWindow window = new InfoWindow(infoOptions); window.open(map, myMarker); } } Awesome work Rob, will be useful for many developers out there.

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  • Avoiding Agnostic Jagged Array Flattening in Powershell

    - by matejhowell
    Hello, I'm running into an interesting problem in Powershell, and haven't been able to find a solution to it. When I google (and find things like this post), nothing quite as involved as what I'm trying to do comes up, so I thought I'd post the question here. The problem has to do with multidimensional arrays with an outer array length of one. It appears Powershell is very adamant about flattening arrays like @( @('A') ) becomes @( 'A' ). Here is the first snippet (prompt is , btw): > $a = @( @( 'Test' ) ) > $a.gettype().isarray True > $a[0].gettype().isarray False So, I'd like to have $a[0].gettype().isarray be true, so that I can index the value as $a[0][0] (the real world scenario is processing dynamic arrays inside of a loop, and I'd like to get the values as $a[$i][$j], but if the inner item is not recognized as an array but as a string (in my case), you start indexing into the characters of the string, as in $a[0][0] -eq 'T'). I have a couple of long code examples, so I have posted them at the end. And, for reference, this is on Windows 7 Ultimate with PSv2 and PSCX installed. Consider code example 1: I build a simple array manually using the += operator. Intermediate array $w is flattened, and consequently is not added to the final array correctly. I have found solutions online for similar problems, which basically involve putting a comma before the inner array to force the outer array to not flatten, which does work, but again, I'm looking for a solution that can build arrays inside a loop (a jagged array of arrays, processing a CSS file), so if I add the leading comma to the single element array (implemented as intermediate array $y), I'd like to do the same for other arrays (like $z), but that adversely affects how $z is added to the final array. Now consider code example 2: This is closer to the actual problem I am having. When a multidimensional array with one element is returned from a function, it is flattened. It is correct before it leaves the function. And again, these are examples, I'm really trying to process a file without having to know if the function is going to come back with @( @( 'color', 'black') ) or with @( @( 'color', 'black'), @( 'background-color', 'white') ) Has anybody encountered this, and has anybody resolved this? I know I can instantiate framework objects, and I'm assuming everything will be fine if I create an object[], or a list<, or something else similar, but I've been dealing with this for a little bit and something sure seems like there has to be a right way to do this (without having to instantiate true framework objects). Code Example 1 function Display($x, [int]$indent, [string]$title) { if($title -ne '') { write-host "$title`: " -foregroundcolor cyan -nonewline } if(!$x.GetType().IsArray) { write-host "'$x'" -foregroundcolor cyan } else { write-host '' $s = new-object string(' ', $indent) for($i = 0; $i -lt $x.length; $i++) { write-host "$s[$i]: " -nonewline -foregroundcolor cyan Display $x[$i] $($indent+1) } } if($title -ne '') { write-host '' } } ### Start Program $final = @( @( 'a', 'b' ), @('c')) Display $final 0 'Initial Value' ### How do we do this part ??? ########### ## $w = @( @('d', 'e') ) ## $x = @( @('f', 'g'), @('h') ) ## # But now $w is flat, $w.length = 2 ## ## ## # Even if we put a leading comma (,) ## # in front of the array, $y will work ## # but $w will not. This can be a ## # problem inside a loop where you don't ## # know the length of the array, and you ## # need to put a comma in front of ## # single- and multidimensional arrays. ## $y = @( ,@('D', 'E') ) ## $z = @( ,@('F', 'G'), @('H') ) ## ## ## ########################################## $final += $w $final += $x $final += $y $final += $z Display $final 0 'Final Value' ### Desired final value: @( @('a', 'b'), @('c'), @('d', 'e'), @('f', 'g'), @('h'), @('D', 'E'), @('F', 'G'), @('H') ) ### As in the below: # # Initial Value: # [0]: # [0]: 'a' # [1]: 'b' # [1]: # [0]: 'c' # # Final Value: # [0]: # [0]: 'a' # [1]: 'b' # [1]: # [0]: 'c' # [2]: # [0]: 'd' # [1]: 'e' # [3]: # [0]: 'f' # [1]: 'g' # [4]: # [0]: 'h' # [5]: # [0]: 'D' # [1]: 'E' # [6]: # [0]: 'F' # [1]: 'G' # [7]: # [0]: 'H' Code Example 2 function Display($x, [int]$indent, [string]$title) { if($title -ne '') { write-host "$title`: " -foregroundcolor cyan -nonewline } if(!$x.GetType().IsArray) { write-host "'$x'" -foregroundcolor cyan } else { write-host '' $s = new-object string(' ', $indent) for($i = 0; $i -lt $x.length; $i++) { write-host "$s[$i]: " -nonewline -foregroundcolor cyan Display $x[$i] $($indent+1) } } if($title -ne '') { write-host '' } } function funA() { $ret = @() $temp = @(0) $temp[0] = @('p', 'q') $ret += $temp Display $ret 0 'Inside Function A' return $ret } function funB() { $ret = @( ,@('r', 's') ) Display $ret 0 'Inside Function B' return $ret } ### Start Program $z = funA Display $z 0 'Return from Function A' $z = funB Display $z 0 'Return from Function B' ### Desired final value: @( @('p', 'q') ) and same for r,s ### As in the below: # # Inside Function A: # [0]: # [0]: 'p' # [1]: 'q' # # Return from Function A: # [0]: # [0]: 'p' # [1]: 'q' Thanks, Matt

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  • which platform to choose for designing a game

    - by Pramod
    I am new to gaming platform and don't have any experience in gaming as well. I want to develop a small shooting game and don't have any idea from where to start and which platform to use like things. I have some experience in java and .net. Can anyone help me in giving me a start? I don't mind even if this question is voted down or closed. But please do help me. I've tried searching other similar questions but everyone is already into gaming and i can't get any of the words. Please refer me to some books or tutorials

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  • Setting database-agnostic default column timestamp using Hibernate

    - by unsquared
    I'm working on a java project full of Hibernate (3.3.1) mapping files that have the following sort of declaration for most domain objects. <property name="dateCreated" generated="insert"> <column name="date_created" default="getdate()" /> </property> The problem here is that getdate() is an MSSQL specific function, and when I'm using something like H2 to test subsections of the project, H2 screams that getdate() isn't a recognized function. It's own timestamping function is current_timestamp(). I'd like to be able to keep working with H2 for testing, and wanted to know whether there was a way of telling Hibernate "use this database's own mechanism for retrieving the current timestamp". With H2, I've come up with the following solution. CREATE ALIAS getdate AS $$ java.util.Date now() { return new java.util.Date(); } $$; CALL getdate(); It works, but is obviously H2 specific. I've tried extending H2Dialect and registering the function getdate(), but that doesn't seem to be invoked when Hibernate is creating tables. Is it possible to abstract the idea of a default timestamp away from the specific database engine?

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  • Reuseable Platform For Custom Board Game

    - by George Bailey
    Is there a generic platform to allow me to customize the rules to a board game. The board game uses a square grid, similar to Checkers or Chess. I was hoping to take some of the work out of creating this computer opponent, by reusing what is already written. I would think that there would be a pre-written routine for deciding which moves would lead to the best outcome, and all that I would need to program is the pieces, legal moves, what layout constitutes a win/lose or draw, and perhaps some kind of scoring for value of pieces. I have seen chess programs that appear to use a recursive routine, so they think anywhere from 2 to 20 moves ahead to create varying degrees of difficulty. I have noticed this on chess.com. The game I am programming will not be as complex. Is there a platform designed to be re-used for different grid/piece based games. JavaScript would be preferable, but Java or Perl would be acceptable.

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  • Creating/Maintaining a large project-agnostic code library

    - by bufferz
    In order to reduce repetition and streamline testing/debugging, I'm trying to find the best way to develop a group of libraries that many projects can utilize. I'd like to keep individual executable relatively small, and have shared libraries for math, database, collections, graphics, etc. that were previously scattered among several projects and in many cases duplicated (bad!). This library is to be in an SVN repo and several programmers will be working on it. This library will be in constant development along with the executables that utilize it. For example, I want a code file in ProjectA to look something like the following: using MyCompany.Math.2D; //static 2D math methods using MyCompany.Math.3D; //static #D math methods using MyCompany.Comms.SQL; //static methods for doing simple SQLDB I/O using MyCompany.Graphics.BitmapOperations; //static methods that play with bitmaps So in my ProjectA solution file in VisualStudio, in order to develop/debug the MyCompany library I have to add several projects (Math, Comms, Graphics). Things get pretty cluttered and Solution files get out of date quickly between programmer SVN commits. I'm just looking for a high level approach to maintaining a large, shared code base in an SCN repository. I am fully willing to radically redesign my approach. I'm looking for that warm fuzzy feeling you get when you're design approach is spot on and development is fluid and natural. And ideas? Thanks!!

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  • Video monetising and simple shop, platform?

    - by fieldman
    I have this client that wants a single-product website. The product is a training-video that they want to deliver virtually and optionally physically. I usually do all the front-end design and back-end development but the budget is close to $0 to start with. So I'm looking for a platform like shopify or something where a shop/cart can be set up quickly and simply with minimal up-front cost - but which can accomodate some kind of paywall (DRM too?) for the online video with an option to purchase for an aditional cost the physical DVD. Am I approaching the wrong way all together? Or do you know of any platform that will accomodate the specs?

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  • Internet Explorer 10 Platform Preview 2 disponible, support accru du HTML5, CSS3

    Internet Explorer 10 Platform Preview 2 disponible Support accru du HTML5, CSS3 Mise à jour du 30/06/11, par Hinault Romaric Microsoft vient de publier la seconde Platform Preview d'Internet Explorer 10, et ce moins de trois mois après la présentation de la première lors de conférence Mix 10 de Las Vegas (lire ci-avant). Cette version embarque en natif le « moteur HTML5», déjà présenté dans une démonstration sur Windows 8, qui améliore encore le support du standard avec notamment la prise en charge du HTML5 Drag-drop et la validation HTML 5 Forms. On notera également le soutien de plusieurs technologies comme le ...

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  • How to detect Windows 64 bit platform with .net?

    - by Marc
    In a .net 2.0 C# application I use the following code to detect the operating system platform: string os_platform = System.Environment.OSVersion.Platform.ToString();<br/> This returns "Win32NT". The problem is that it returns "Win32NT" even when running on Windows Vista 64bit. Is there any other method to know the correct platform (32 or 64bit)? Note that it should also detect 64bit when run as 32bit app on Windows 64bit.

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  • SEO on an existing platform

    - by Simon
    I'm given the task to increase user visits and conversions on for a recruitment website. Conversions would be interested job seekers submitting their CV. The manager would first like to increase the organic search results and optimize the website before starting with targeted campaigns. The problem is, they are using a proprietary recruitment software platform which I can barely add changes to. For example, the url's all look like dynamic url's without any semantic meaning and the markup is almost completely build automatically by that platform. I'm also confident that the lack of submitted CV's is due to a bad user experience of the website (no incentives or clear CTA to register) Besides optimizing the static texts and page titles, is there anything I can do? Thanks

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  • Smart Meter Management on the NetBeans Platform

    - by Geertjan
    Netinium® NCC is the operator console for the Netinium® AMM+ platform, a Head End system for multi-vendor smart meter and smart grid infrastructures. The role based NCC provides a uniform operations environment for grid operators and utilities to securely manage millions of smart meters, in-home displays and other smart devices using different types of communication networks such as IP, PLC, GPRS, CDMA and BPL. Based on the NetBeans Platform, the NCC offers the flexibility to easily extend the GUI with new functionality when new devices are added to the system.  For more information visit http://www.netinium.com.

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  • How to make HTML layout whitespace-agnostic?

    - by ssg
    If you have consecutive inline-blocks white-space becomes significant. It adds some level of space between elements. What's the "correct" way of avoiding whitespace effect to HTML layout if you want those blocks to look stuck to each other? Example: <span>a</span> <span>b</span> This renders differently than: <span>a</span><span>b</span> because of the space inbetween. I want whitespace-effect to go away without compromising HTML source code layout. I want my HTML templates to stay clean and well-indented. I think these options are ugly: 1) Tweaking text-indent, margin, padding etc. (Because it would be dependent on font-size, default white-space width etc) 2) Putting everything on a single line, next to each other. 3) Zero font-size. That would require overriding font-size in blocks, which would otherwise be inherited. 4) Possible document-wide solutions. I want the solution to stay local for a certain block of HTML. Any ideas, any obvious points which I'm missing?

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  • Google+ Platform Office Hours (EMEA Edition): Devfest London & Hangouts

    Google+ Platform Office Hours (EMEA Edition): Devfest London & Hangouts For those who couldn't make it to this weekend's #devfestlondon at +Campus London, Google+ Platform Office Hours in Europe continues on Wednesday with a roundup of some of +Silvano Luciani, +Ian Barber and +Lee Denison's favourite moments from the event. +Silvano Luciani will be showing us how we too can Be +Paul Irish with the Hangout app he presented during the weekend, and we'll be talking about how to build Google Analytics into Hangout apps to make it easier to measure usage. From: GoogleDevelopers Views: 49 6 ratings Time: 19:29 More in Science & Technology

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