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  • How to debug MySQL/Doctrine2 Queries?

    - by jiewmeng
    I am using MySQL with Zend Framework & Doctrine 2. I think even if you don't use Doctrine 2, you will be familiar with errors like SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'ASC' at line 1 The problem is that I don't see the full query. Without an ORM framework, I could probably echo the sql easily, but with a framework, how can I find out what SQL its trying to execute? I narrowed the error down to $progress = $task->getProgress(); $progress is declared // Application\Models\Task /** * @OneToMany(targetEntity="TaskProgress", mappedBy="task") * @OrderBy({"seq" = "ASC"}) */ protected $progress; In MySQL, the task class looks like CREATE TABLE `tasks` ( `id` int(11) NOT NULL AUTO_INCREMENT, `owner_id` int(11) DEFAULT NULL, `assigned_id` int(11) DEFAULT NULL, `list_id` int(11) DEFAULT NULL, `name` varchar(60) NOT NULL, `seq` int(11) DEFAULT NULL, PRIMARY KEY (`id`), KEY `tasks_owner_id_idx` (`owner_id`), KEY `tasks_assigned_id_idx` (`assigned_id`), KEY `tasks_list_id_idx` (`list_id`), CONSTRAINT `tasks_ibfk_1` FOREIGN KEY (`owner_id`) REFERENCES `users` (`id`), CONSTRAINT `tasks_ibfk_2` FOREIGN KEY (`assigned_id`) REFERENCES `users` (`id`), CONSTRAINT `tasks_ibfk_3` FOREIGN KEY (`list_id`) REFERENCES `lists` (`id`) ) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=latin1$$

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  • How can I save form input to a database, I'm having trouble sending the values to my controller.

    - by Sergio Tapia
    Here's my RegisterController: public function saveforminformationAction(){ $request = $this->getRequest(); if($request->isPost()){ //I NEED HELP WITH THE getFormValues() METHOD. $formResults = $this->getFormValues(); $db = $this->_getParam('db'); $data = array( 'user' => $formResults['username'], 'email' => $formResults['email'], 'password' => $formResults['password'], 'passwordc' => $formResults['passwordc'], 'name' => $formResults['name'], 'avatar' => $formResults['avatar'], ); $db->insert('Usuario',$data); } } And here's my registration view: <body> <h1>Thanks for signing up!</h1> <?php $this->form->setAction($this->url(array('controller' => 'registration','action'=>'saveforminformation'))); $this->form->setMethod('post'); echo $this->form; ?> <img alt="signupimg" src="/img/signup.png"> </body> I'm fairly new to Zend, but I'm eager to learn. How can I get the values sent in the form?

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  • How to Increase the time till a read timeout error occurs?

    - by Alex
    Hi all. I've written in PHP a script that takes a long time to execute [Image processing for thousands of pictures]. It's a meter of hours - maybe 5. After 15 minutes of processing, I get the error: ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: The URL which I clicked Read Timeout The system returned: [No Error] A Timeout occurred while waiting to read data from the network. The network or server may be down or congested. Please retry your request. Your cache administrator is webmaster. What I need is to enable that script to run for much longer. Now, here are all the technical info: I'm writing in PHP and using the Zend Framework. I'm using Firefox. The long script that is processed is done after clicking a link. Obviously, since the script is not over I see the web page on which the link was and the web browser writes "waiting for ...". After 15 minutes the error occurs. I tried to make changes to Firefox threw about:config but without any success. I don't know, but the changes might be needed somewhere else. So, any ideas? Thanks ahead.

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  • How to create an SaaS Application?

    - by Andrew
    I don't know how else to say it so I'm just going to explain my ideal scenario and hopefully you can explain to me how to implement it... I'm creating an application with the Zend Framework that will be hosted with DreamHost. The application will be hosted on its own domain (i.e. example-app.com). Basically, a user should be able to sign up, get their own domain sampleuser.example-app.com or example-app.com/sampleuser which points to, what looks like their own instance of the app, which is really a single instance serving up different content based on the url. Eventually, I want my users to be able to create their own domain (like foobar.com) that points to sampleuser.example-app.com, such that visitors to foobar.com don't notice that the site is really being served up from example-app.com. I don't know how to do most of that stuff. How does this process work? Do I need to do some funky stuff with Apache or can this be done with a third party host, like DreamHost? Update: Thanks for the advice! I've decided to bite the bullet and upgrade my hosting plan to utilize wildcard subdomains. It's cheaper than I was expecting! I also found out about domain reseller programs, like opensrs.com, that have their own API. I think using one of these APIs will be the solution to my domain registration issue.

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  • Cloud-aware programming and help choosing a good framework

    - by Shoaibi
    How can i write a cloud-aware application? e.g. an application that takes benefit of being deployed on cloud. Is it same as an application that runs or a vps/dedicated server? if not then what are the differences? are there any design changes? What are the procedures that i need to take if i am to migrate an application to cloud-aware? Also i am about to implement a web application idea which would need features like security, performance, caching, and more importantly free. I have been comparing some frameworks and found that django has least RAM/CPU usage and works great in prefork+threaded mode, but i have also read that django based sites stop to respond with huge load of connections. Other frameworks that i have seen/know are Zend, CakePHP, Lithium/Cake3, CodeIgnitor, Symfony, Ruby on Rails.... So i would leave this to your opinion as well, suggest me a good free framework based on my needs. Finally thanks for reading the essay ;)

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  • how to combine widget webapp framework with SEO-friendly CSS and JS files

    - by Ali
    Hi guys, I'm writing a webapp using Zend framework and a homebrew widget system. Every widget has a controller and can choose to render one of many views if it chooses. This really helps us modularize and reconfigure and reuse the widgets anywhere on the site. The Problem is that the views of each widget contain their own JS and CSS code, which leads to very messy HTML code when the whole page is put together. You get pockets of style and script tags everywhere. This is bad for a lot of different reasons as I'm sure you know, but it has a profound effect on our SEO as well. Several solutions that I've been able to come up with: Separate the CSS and JS of every view of every widget into its own file - this has serious drawbacks for load times (many more resources have to be loaded separately) and it makes coding very difficult as now you have to have 3-4 files open just to edit a widget. combine the all the widget CSS into a single file (same with JS) - would also lead to a massive load when someone enters the site, mixes up the CSS and the JS for all widgets so it's harder to keep track of them, and other problems that I'm sure you can think of. Create a system that uses method 1 (separate CSS and JS for every widget), when delivering the page, stitches all CSS and JS together. This obviously needs more processing time and of course the creation of such a system, etc. My Question is what you guys think of these solutions or if there are pre-existing solutions that you know of (or any tech that might help) solve this problem. I really appreciate all of your thoughts and comments!! Thanks guys, Ali

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  • problem in json response from server to client using jquery

    - by user1400
    hello i try to use ajax and zend framework in my application , i could pass variable to server but i can not get data from server , it does not return values, it return all html code page, where is my mistake? or should i config other thing? $('#myForm').submit(function($e){ $e.preventDefault(); var $paramToServer=$("#myForm").serialize(); $.ajax({ type:'POST', url:'test', data:$paramToServer , success:function(re){ var res = $.evalJSON(re); console.log(res.id); // to see in firebog }, dataType:'json' }); }); public function testAction() { $this->_helper->getHelper('viewRenderer')->setNoRender(); //disable layout Zend_Layout::getMvcInstance()->disableLayout(); $name=$this->getRequest()->getParam ( 'name' ); //pass $name to server $return = array( 'id' => '5', 'family' => 'hello ', ); $return = Zend_Json::encode( $return); // Response $this->getResponse()->setBody($return); } thanks

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  • Magento resource model for table with compound primary key

    - by sdek
    I am creating a custom module for a Magento ecommerce site, and the module will center around a new (ie, custom) table that has a compound/composite primary key, or rather the table has two columns that make up the primary key. Does anybody know how to create your models/resource models based on a table with a compound key? To give a few more details, I have looked up several tutorials and also used the excellent moduleCreator script. But it seems like all the tutorials revolve around the table having a PK with just one column in it. Something like this: class <Namespace>_<Module>_Model_Mysql4_<Module> extends Mage_Core_Model_Mysql4_Abstract { public function _construct(){ $this->_init('<module_alias>/<table_alias>', '<table_primary_key_id>'); } } Also, I just noticed that looking at the database model almost all tables have a single primary key. I understand this has much to do with the EAV-style db structure, but still is it possible to use a table with a compound PK? I want to stick with the Magento framework/conventions if possible. Is it discouraged? Should I just change the structure of my custom table to have some dummy id column? I do have the ability to do that, but geez! (Another side note that I thought I would mention is that it looks like the Zend Framework provides a way to base a class on a table with compound primary key (see Example #20 on this page - about half-way down), so it seems that the Magento framework should also provide for it... I just don't see how.)

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  • Getting a "No default module defined for this application" exception while running controller unit t

    - by Doron
    I have an application with the default directory structure, for an application without custom modules (see structure figure at the end). I have written a ControllerTestCase.php file as instructed in many tutorials, and I've created the appropriate bootstrap file as well (once again, see figures at the end). I've written some model tests which run just fine, but when I started writing the index controller test file, with only one test in it, with only one line in it ("$this-dispatch('/');"), I'm getting the following exception when running phpunit (but navigating with the browser to the same location - all is good and working): 1) IndexControllerTest::test_indexAction_noParams Zend_Controller_Exception: No default module defined for this application Why is this ? What have I done wrong ? Appendixes: Directory structure: -proj/ -application/ -controllers/ -IndexController.php -ErrorController.php -config/ -layouts/ -models/ -views/ -helpers/ -scripts/ -error/ -error.phtml -index/ -index.phtml -Bootstrap.php -library/ -tests/ -application/ -controllers/ -IndexControllerTest.php -models/ -bootstrap.php -ControllerTestCase.php -library/ -phpunit.xml -public/ -index.php (Basically I have some more files in the models directory, but that's not relevant to this question.) application.ini file: [production] phpSettings.display_startup_errors = 0 phpSettings.display_errors = 0 includePaths.library = APPLICATION_PATH "/../library" bootstrap.path = APPLICATION_PATH "/Bootstrap.php" bootstrap.class = "Bootstrap" appnamespace = "My" resources.frontController.controllerDirectory = APPLICATION_PATH "/controllers" resources.frontController.params.displayExceptions = 0 resources.layout.layoutPath = APPLICATION_PATH "/layouts/scripts/" resources.view[] = phpSettings.date.timezone = "America/Los_Angeles" [staging : production] [testing : production] phpSettings.display_startup_errors = 1 phpSettings.display_errors = 1 [development : production] phpSettings.display_startup_errors = 1 phpSettings.display_errors = 1 resources.frontController.params.displayExceptions = 1 tests/application/bootstrap.php file <?php error_reporting(E_ALL); // Define path to application directory defined('APPLICATION_PATH') || define('APPLICATION_PATH', realpath(dirname(__FILE__) . '/../../application')); // Define application environment defined('APPLICATION_ENV') || define('APPLICATION_ENV', (getenv('APPLICATION_ENV') ? getenv('APPLICATION_ENV') : 'testing')); // Ensure library/ is on include_path set_include_path(implode(PATH_SEPARATOR, array( realpath(APPLICATION_PATH . '/../library'), // this project' library get_include_path(), ))); /** Zend_Application */ require_once 'Zend/Application.php'; require_once 'ControllerTestCase.php';

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  • jquery ajax call returning error when its not an error

    - by azz0r
    Hello, My JS Is: $(InitFavorite); function InitFavorite(){ var jList = $(".favourite_link"); var ids_to_check = {};//new Array(); $.each(jList, function () { var id = this.id; var object = id.split("_"); if (!ids_to_check[object[1]]) { ids_to_check[object[1]] = []; } ids_to_check[object[1]].push(object[0]); }); //console.log(ids_to_check); $.ajax({ type: 'POST', url: '/user/subscription/favourite-listing', data: ids_to_check, dataType: 'json', beforeSend: function(x) { if(x && x.overrideMimeType) { x.overrideMimeType("application/j-son;charset=UTF-8"); } }, error: function() { alert(1); }, success: function() { alert(2); /*$each(returned_values, function() { alert('boom'); });*/ } }); } From the ajax call, the following data is returned: {"env":"development","loggedIn":true,"translate":{}}{"Playlist":{"10":"Stop Recieving Updates For This Playlist"},"Clip":{"26":"Recieve Updates For This Clip","27":"Recieve Updates For This Clip","28":"Recieve Updates For This Clip","29":"Stop Recieving Updates For This Clip","30":"Recieve Updates For This Clip"}} However, success is never triggered, just error, despite there being no header and json being put out as the header (via zend framework). Ideas?

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  • How to cache pages using background jobs ?

    - by Alexandre
    Definitions: resource = collection of database records, regeneration = processing these records and outputting the corresponding html Current flow: Receive client request Check for resource in cache If not in cache or cache expired, regenerate Return result The problem is that the regeneration step can tie up a single server process for 10-15 seconds. If a couple of users request the same resource, that could result in a couple of processes regenerating the exact same resource simultaneously, each taking up 10-15 seconds. Wouldn't it be preferrable to have the frontend signal some background process saying "Hey, regenerate this resource for me". But then what would it display to the user? "Rebuilding" is not acceptable. All resources would have to be in cache ahead of time. This could be a problem as the database would almost be duplicated on the filesystem (too big to fit in memory). Is there a way to avoid this? Not ideal, but it seems like the only way out. But then there's one more problem. How to keep the same two processes from requesting the regeneration of a resource at the same time? The background process could be regenerating the resource when a frontend asks for the regeneration of the same resource. I'm using PHP and the Zend Framework just in case someone wants to offer a platform-specific solution. Not that it matters though - I think this problem applies to any language/framework. Thanks!

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  • Site doesn't show up. Instead a bunch of weird characters?

    - by Richard Knop
    ‹?????혱jÃ0†w=Å=AÜ ÂЃ)ÅKGÅ:¢En%¹©ß¾²Ý 7xèpußøãŸ~ÝöÇ®Ömót¨•îŸû®©îao‚½‘Í:ºR†æk@´huõÃ(]­;z:¼•Íö¾þ{¥•‚¾ímwi£_±Ä1)–ÄÇ?‡‘,‰%Ž#YKF²Ä²Ä8ŒèKF²$–88ŒdI,qpÉ’Xâà0’%±Ä1Àaþe–TïÆOŒ@ 2^ßÇh"ù¦`Î!뜄yœ"Dü˜0e°Ó:ËË>e„ñʈfp.à(U®<œv¿ì;xñhRY3˜‹¡?ÞdŒ;Uºõ×R°WkÑ^Z÷¥¯Wß.Ò¤·?? That's exactly what shows up instead of my website in the web browser. Though on localhost the website works great. It's a Zend Framework based website, on localhost the output looks something like this (shortened version): <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <title>Title</title> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <meta http-equiv="Content-Language" content="en-US" /> </head> <body> <!-- LOTS OF HTML HERE --> </body> </html> What could cause this problem? It used to work before, this bug has only appeared today (or maybe already yesterday, I'm not sure).

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  • SoapClient throws Wrong version

    - by sivansethu
    When i sending below request, i am getting 'Wrong Version" exception. <OTA_HotelGetMsgRQ xmlns="http://www.opentravel.org/OTA/2003/05" TimeStamp="2001-12-17T09:30:47.0Z" Version="4" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" > <Messages> <Message HotelCode="123" HotelName="Test Hotel" ChainCode="321" ReasonForRequest="Reservation Retrieval" RequestCode="Optional" ChainName="Test Chain" MessageType="All" StartSeqNmbr="1" EndSeqNmbr="10" /> </Messages> </OTA_HotelGetMsgRQ> above request is converted into zend code $client = new zend_soap_client(null, array( 'location' => 'http://url...', 'Uri' =>"http://www.opentravel.org/OTA/2003/05" ) ); $request = array( array('Messages'=> array ('Message' => array ( 'HotelCode' => '123', 'HotelName' => 'Test Hotel', 'ChainCode' => '321', 'ReasonForRequest' => 'Reservation Retrieval', 'RequestCode' => 'Optional', 'ChainName' => 'Test Chain', 'MessageType' => 'All', 'StartSeqNmbr' => '1', 'EndSeqNmbr' => '10' ) ) ) ); $result = $client->OTA_HotelGetMsgRQ ($request); Above line throws exception 'Wrong Version'. Anyone help me how to solve this

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  • Problems with display of UTF-8 encoded content from a DB

    - by LookUp Webmaster
    Dear members of the Stackoverflow community, We are developing a web application using the Zend Framework, and we are facing some encoding issues that we hope you might help us solve. The situation goes something like this: There are certain tables on a MySQL database that need to be displayed as html. Because the site is designed using the Spanish language, the database contains some characters like "á" or "ñ". Our internal policy is to set all the encodings as UTF-8, including all the databases and the tables. The problem is, that when we retrieve the content from the DB, some characters are displayed as question marks. We are out of ideas. These are all the things that we have already tried and double-checked: 1. The SQL file from which we load all the data is properly UTF-8 encoded. 2. The SQL is loaded through phpmyadmin (which is configured as UTF-8), and the resulting tables are displayed properly. 3. The netbeans environment used for coding is also set as UTF-8. The weird thing is that all the content that is hard-coded either as php or html is displayed properly. Only the values that are extracted from the database have issues. Any ideas? Thank you very much.

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  • Memcache error: Failed reading line from stream (0) Array

    - by daviddripps
    I get some variation of the following error when our server gets put under any significant load. I've Googled for hours about it and tried everything (including upgrading to the latest versions and clean installs). I've read all the posts about it here on SA, but can't figure it out. A lot of people are having the same problem, but no one seems to have a definitive answer. Any help would be greatly appreciated. Thanks in advance. Fatal error: Uncaught exception 'Zend_Session_Exception' with message 'Zend_Session::start() - /var/www/trunk/library/Zend/Cache/Backend/Memcached.php(Line:180): Error #8 Memcache::get() [memcache.get]: Server localhost (tcp 11211) failed with: Failed reading line from stream (0) Array We have a copy of our production environment for testing and everything works great until we start load-testing. I think the biggest object stored is about 170KB, but it will probably be about 500KB when all is said and done (well below the 1MB limit). Just FYI: Memcache gets hit about 10-20 times per page load. Here's the memcached settings: PORT="11211" USER="memcached" MAXCONN="1024" CACHESIZE="64" OPTIONS="" I'm running Memcache 1.4.5 with version 2.2.6 of the PHP-memcache module. PHP is version 5.2.6. memcache details from php -i: memcache memcache support = enabled Active persistent connections = 0 Version = 2.2.6 Revision = $Revision: 303962 $ Directive = Local Value = Master Value memcache.allow_failover = 1 = 1 memcache.chunk_size = 8192 = 8192 memcache.default_port = 11211 = 11211 memcache.default_timeout_ms = 1000 = 1000 memcache.hash_function = crc32 = crc32 memcache.hash_strategy = standard = standard memcache.max_failover_attempts = 20 = 20 Thanks everyone

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  • AJAX or a server side framework?

    - by Romansky
    I am working with a friend on building a web site, in general this web site will be a custom web app along with a very custom social network type of thing.. Currently I have a mock-up site that uses simple PHP with AJAX and JSON and JQUERY and I love how it works, I love the way it all fits together. But for a mock-up I did not implement any of the Social Network design patterns such as a login, rating, groups etc.. This brought me to a higher level of decision making requirement, I need to decide if I want to develop all this functionality by hand or use some kind of a framework. I spent this entire day researching, and it would seem that using Drupal and such frameworks will make the Social Network part easy (overlooking the customization requirement for now..) but will make client side Web App development less so. I found some other frameworks that are more developer friendly (customizable) such as Zend and Symfony etc.. but these seem to take allot of the power from the client and implement it in the server side, to me this seems a waste (and an unjustified performance bottleneck) .. Finally I found Aptana Jaxer framework that seems to think the same way I feel. That said it seems a bit under-developed, I didn't find modules for a social network and the community around it seems thin.. (searching Jaxer in StackOverflow returns few results) So other then making server side DB comm a bit simpler it does not help me greatly.. My requirements are a good facility to develop web apps on while containing all the user centric logic usually used for social networks in advance. What would you recommend? EDIT: OK, lats fine tune this question, after considering this abit further, is there a good down loadable source of a social network site in PHP that I can work around in building my web app? (I really like using JQUERY AJAX JSON etc..)

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  • $this->url() to another subdomain

    - by Supertino7
    Hello, I created subdomain for my application. host_www.type = "Zend_Controller_Router_Route_Hostname" host_www.route = "www.mywebsite.com" host_www.defaults.module = "produits" host_www.defaults.controller = "produits" host_www.defaults.action = "index" fiche_boutique.route = "ficheboutique/:boutique" fiche_boutique.defaults.controller = "boutique" fiche_boutique.defaults.action = "fiche-boutique" fiche_boutique.defaults.module = "default" fiche_boutique.chain = "host_www" host_produits.type = "Zend_Controller_Router_Route_Hostname" host_produits.route = "produits.mywebsite.com" host_produits.defaults.module = "produits" host_produits.defaults.controller = "produits" host_produits.defaults.action = "index" fiche_produit.type = "Zend_Controller_Router_Route_Regex" fiche_produit.route = "([-\w]+).htm" fiche_produit.reverse = "%s.htm" fiche_produit.map.1 = "q" fiche_produit.defaults.module = "produits" fiche_produit.defaults.controller = "produits" fiche_produit.defaults.action = "voir-produit" fiche_produit.chain = "host" I don't know if the syntax in this zend config ini file is correct, in particular for routes chaining. Once I'm on this subdomain, urls constructed with $this-url() like this : <a href="<?= $this->url(array('boutique' => 1234), 'fiche_boutique', true) ?>"> Visit this store </a> still point to the subdomain produits.mywebsite.com, where I want it to point to www.mywebsite.com For the moment, I do this : <a href="http://www.mywebsite.com<?= $this->url(array('boutique' => 1234), 'fiche_boutique', true) ?>"> Visit this store </a> But it's not flexible at all. Is there a solution, a parameter to add, or my config file is wrong ? thanks in advance for your help.

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  • Replacing mysql user authentication with openid

    - by David
    So, I'm working with a really old system which uses a person's mysql database credentials to authenticate to a web site (the database was originally only accessed from the command line, but is now accessed from a php frontend). Because of some internal reasons (and to preserve the user's history), I have to leave the old authentication intact. I've been charged with adding openid authentication to this system. Somehow I need to be able to retrieve a users mysql username and password upon logging into the site through openid (using the Zend framework, by the way). I've thought of simply requiring registration at the first login, where the user must provide their mysql credentials, but I'd rather not store the password plain text. I've also considered blanking everyone's mysql passwords, and just setting the user's mysql username manually (rather than having the user provide this, since they could provide any username). This is turning into a security nightmare. Does anyone have any suggestions for alternatives? This is running on a Linux server, by the way. Also, I can't use mysql pluggable authentication because the mysql version is 5.0 (pluggable authentication requires mysql 5.5), and no, I can't update it.

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • mysql: Bind on unix socket: Permission denied

    - by Alex
    Can't start mysql with: sudo /usr/bin/mysqld_safe --datadir=/srv/mysql/myDB --log-error=/srv/mysql/logs/mysqld-myDB.log --pid-file=/srv/mysql/pids/mysqld-myDB.pid --user=mysql --socket=/srv/mysql/sockets/mysql-myDB.sock --port=3700 120222 13:40:48 mysqld_safe Starting mysqld daemon with databases from /srv/mysql/myDB 120222 13:40:54 mysqld_safe mysqld from pid file /srv/mysql/pids/mysqld-myDB.pid ended /srv/mysql/logs/mysqld-myDB.log: 120222 13:43:53 mysqld_safe Starting mysqld daemon with databases from /srv/mysql/myDB 120222 13:43:53 [Note] Plugin 'FEDERATED' is disabled. /usr/sbin/mysqld: Table 'plugin' is read only 120222 13:43:53 [ERROR] Can't open the mysql.plugin table. Please run mysql_upgrade to create it. 120222 13:43:53 InnoDB: Completed initialization of buffer pool 120222 13:43:53 InnoDB: Started; log sequence number 32 4232720908 120222 13:43:53 [ERROR] Can't start server : Bind on unix socket: Permission denied 120222 13:43:53 [ERROR] Do you already have another mysqld server running on socket: /srv/mysql/sockets/mysql-myDB.sock ? 120222 13:43:53 [ERROR] Aborting 120222 13:43:53 InnoDB: Starting shutdown... One instance mysqld is running: $ ps aux | grep mysql mysql 1093 0.0 0.2 169972 18700 ? Ssl 11:50 0:02 /usr/sbin/mysqld $ Port 3700 is available: $ netstat -a | grep 3700 $ Directory with sockets is empty: $ ls /srv/mysql/sockets/ $ There are all permissions: $ ls -l /srv/mysql/ total 20 drwxrwxrwx 2 mysql mysql 4096 2012-02-22 13:28 logs drwxrwxrwx 13 mysql mysql 4096 2012-02-22 13:44 myDB drwxrwxrwx 2 mysql mysql 4096 2012-02-22 12:55 pids drwxrwxrwx 2 mysql mysql 4096 2012-02-22 12:55 sockets drwxrwxrwx 2 mysql mysql 4096 2012-02-22 13:25 version Apparmor config: $cat /etc/apparmor.d/usr.sbin.mysqld # vim:syntax=apparmor # Last Modified: Tue Jun 19 17:37:30 2007 #include <tunables/global> /usr/sbin/mysqld flags=(complain) { #include <abstractions/base> #include <abstractions/nameservice> #include <abstractions/user-tmp> #include <abstractions/mysql> #include <abstractions/winbind> capability dac_override, capability sys_resource, capability setgid, capability setuid, network tcp, /etc/hosts.allow r, /etc/hosts.deny r, /etc/mysql/*.pem r, /etc/mysql/conf.d/ r, /etc/mysql/conf.d/* r, /etc/mysql/*.cnf r, /usr/lib/mysql/plugin/ r, /usr/lib/mysql/plugin/*.so* mr, /usr/sbin/mysqld mr, /usr/share/mysql/** r, /var/log/mysql.log rw, /var/log/mysql.err rw, /var/lib/mysql/ r, /var/lib/mysql/** rwk, /var/log/mysql/ r, /var/log/mysql/* rw, /{,var/}run/mysqld/mysqld.pid w, /{,var/}run/mysqld/mysqld.sock w, /srv/mysql/ r, /srv/mysql/** rwk, /sys/devices/system/cpu/ r, # Site-specific additions and overrides. See local/README for details. #include <local/usr.sbin.mysqld> } Any suggestions? UPD1: $ touch /srv/mysql/sockets/mysql-myDB.sock $ sudo chown mysql:mysql /srv/mysql/sockets/mysql-myDB.sock $ ls -l /srv/mysql/sockets/mysql-myDB.sock -rw-rw-r-- 1 mysql mysql 0 2012-02-22 14:29 /srv/mysql/sockets/mysql-myDB.sock $ sudo /usr/bin/mysqld_safe --datadir=/srv/mysql/myDB --log-error=/srv/mysql/logs/mysqld-myDB.log --pid-file=/srv/mysql/pids/mysqld-myDB.pid --user=mysql --socket=/srv/mysql/sockets/mysql-myDB.sock --port=3700 120222 14:30:18 mysqld_safe Can't log to error log and syslog at the same time. Remove all --log-error configuration options for --syslog to take effect. 120222 14:30:18 mysqld_safe Logging to '/srv/mysql/logs/mysqld-myDB.log'. 120222 14:30:18 mysqld_safe Starting mysqld daemon with databases from /srv/mysqlmyDB 120222 14:30:24 mysqld_safe mysqld from pid file /srv/mysql/pids/mysqld-myDB.pid ended $ ls -l /srv/mysql/sockets/mysql-myDB.sock ls: cannot access /srv/mysql/sockets/mysql-myDB.sock: No such file or directory $ UPD2: $ sudo netstat -lnp | grep mysql tcp 0 0 0.0.0.0:3306 0.0.0.0:* LISTEN 1093/mysqld unix 2 [ ACC ] STREAM LISTENING 5912 1093/mysqld /var/run/mysqld/mysqld.sock $ sudo lsof | grep /srv/mysql/sockets/mysql-myDB.sock lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/sears/.gvfs Output information may be incomplete. UPD3: $ cat /etc/mysql/my.cnf # # The MySQL database server configuration file. # # You can copy this to one of: # - "/etc/mysql/my.cnf" to set global options, # - "~/.my.cnf" to set user-specific options. # # One can use all long options that the program supports. # Run program with --help to get a list of available options and with # --print-defaults to see which it would actually understand and use. # # For explanations see # http://dev.mysql.com/doc/mysql/en/server-system-variables.html # This will be passed to all mysql clients # It has been reported that passwords should be enclosed with ticks/quotes # escpecially if they contain "#" chars... # Remember to edit /etc/mysql/debian.cnf when changing the socket location. [client] port = 3306 socket = /var/run/mysqld/mysqld.sock # Here is entries for some specific programs # The following values assume you have at least 32M ram # This was formally known as [safe_mysqld]. Both versions are currently parsed. [mysqld_safe] socket = /var/run/mysqld/mysqld.sock nice = 0 [mysqld] # # * Basic Settings # # # * IMPORTANT # If you make changes to these settings and your system uses apparmor, you may # also need to also adjust /etc/apparmor.d/usr.sbin.mysqld. # user = mysql socket = /var/run/mysqld/mysqld.sock port = 3306 basedir = /usr datadir = /var/lib/mysql tmpdir = /tmp skip-external-locking # # Instead of skip-networking the default is now to listen only on # localhost which is more compatible and is not less secure. #bind-address = 127.0.0.1 # # * Fine Tuning # key_buffer = 16M max_allowed_packet = 16M thread_stack = 192K thread_cache_size = 8 # This replaces the startup script and checks MyISAM tables if needed # the first time they are touched myisam-recover = BACKUP #max_connections = 100 #table_cache = 64 #thread_concurrency = 10 # # * Query Cache Configuration # query_cache_limit = 1M query_cache_size = 16M # # * Logging and Replication # # Both location gets rotated by the cronjob. # Be aware that this log type is a performance killer. # As of 5.1 you can enable the log at runtime! #general_log_file = /var/log/mysql/mysql.log #general_log = 1 log_error = /var/log/mysql/error.log # Here you can see queries with especially long duration #log_slow_queries = /var/log/mysql/mysql-slow.log #long_query_time = 2 #log-queries-not-using-indexes # # The following can be used as easy to replay backup logs or for replication. # note: if you are setting up a replication slave, see README.Debian about # other settings you may need to change. #server-id = 1 #log_bin = /var/log/mysql/mysql-bin.log expire_logs_days = 10 max_binlog_size = 100M #binlog_do_db = include_database_name #binlog_ignore_db = include_database_name # # * InnoDB # # InnoDB is enabled by default with a 10MB datafile in /var/lib/mysql/. # Read the manual for more InnoDB related options. There are many! # # * Security Features # # Read the manual, too, if you want chroot! # chroot = /var/lib/mysql/ # # For generating SSL certificates I recommend the OpenSSL GUI "tinyca". # # ssl-ca=/etc/mysql/cacert.pem # ssl-cert=/etc/mysql/server-cert.pem # ssl-key=/etc/mysql/server-key.pem [mysqldump] quick quote-names max_allowed_packet = 16M [mysql] #no-auto-rehash # faster start of mysql but no tab completition [isamchk] key_buffer = 16M # # * IMPORTANT: Additional settings that can override those from this file! # The files must end with '.cnf', otherwise they'll be ignored. # !includedir /etc/mysql/conf.d/

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  • Tomcat Application Generating too many logs

    - by rohitgu
    Hi, I have an application which runs on tomcat 6.0.20 server on linux ubuntu server. It generates a huge amount of logs in the catalina.out folder, most of these are generated while using the application, but are not generated by the application. Some of the logs it generates are given below, Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester startElement FINE: startElement(,,mime-type) Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester startElement FINE: Pushing body text ' ' Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester startElement FINE: New match='web-app/mime-mapping/mime-type' Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester startElement FINE: Fire begin() for CallParamRule[paramIndex=1, attributeName=null, from stack=false] Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester characters FINE: characters(audio/x-mpeg) Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester endElement FINE: endElement(,,mime-type) Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester endElement FINE: match='web-app/mime-mapping/mime-type' Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester endElement FINE: bodyText='audio/x-mpeg' Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester endElement FINE: Fire body() for CallParamRule[paramIndex=1, attributeName=null, from stack=false] Apr 16, 2010 2:55:24 PM org.apache.tomcat.util.digester.Digester endElement FINE: Popping body text ' How can I turn them off? This is very important, since this a production application. Regards, Rohit

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  • How to collect the new "Applications and Services Logs" found on Windows 7 or Windows Server 2008 us

    - by Mark
    In Windows Server 2008 and Windows 7 there are new Events categorized under "Applications and Services Logs". There is also a subfolder called Microsoft which has tons of subfolders as well. Is there any way to collect these events through WMI? For the regular "Windows Logs" such as Application and Security, it is possible to use the Win32_NTLogEvent WMI class in the cimv2 namespace. However, this class does not provide access to the new Microsoft event logs. Any ideas?

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  • Mysql 100% CPU + Slow query

    - by felipeclopes
    I'm using the RDS database from amazon with a some very big tables, and yesterday I started to face 100% CPU utilisation on the server and a bunch of slow query logs that were not happening before. I tried to check the queries that were running and faced this result from the explain command +----+-------------+-------------------------------+--------+----------------------------------------------------------------------------------------------+---------------------------------------+---------+-----------------------------------------------------------------+------+----------------------------------------------+ | id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra | +----+-------------+-------------------------------+--------+----------------------------------------------------------------------------------------------+---------------------------------------+---------+-----------------------------------------------------------------+------+----------------------------------------------+ | 1 | SIMPLE | businesses | const | PRIMARY | PRIMARY | 4 | const | 1 | Using index; Using temporary; Using filesort | | 1 | SIMPLE | activities_businesses | ref | PRIMARY,index_activities_users_on_business_id,index_tweets_users_on_tweet_id_and_business_id | index_activities_users_on_business_id | 9 | const | 2252 | Using index condition; Using where | | 1 | SIMPLE | activities_b_taggings_975e9c4 | ref | taggings_idx | taggings_idx | 782 | const,myapp_production.activities_businesses.id,const | 1 | Using index condition; Using where | | 1 | SIMPLE | activities | eq_ref | PRIMARY,index_activities_on_created_at | PRIMARY | 8 | myapp_production.activities_businesses.activity_id | 1 | Using where | +----+-------------+-------------------------------+--------+----------------------------------------------------------------------------------------------+---------------------------------------+---------+-----------------------------------------------------------------+------+----------------------------------------------+ Also checkin in the process list, I got something like this: +----+-----------------+-------------------------------------+----------------------------+---------+------+--------------+------------------------------------------------------------------------------------------------------+ | Id | User | Host | db | Command | Time | State | Info | +----+-----------------+-------------------------------------+----------------------------+---------+------+--------------+------------------------------------------------------------------------------------------------------+ | 1 | my_app | my_ip:57152 | my_app_production | Sleep | 0 | | NULL | | 2 | my_app | my_ip:57153 | my_app_production | Sleep | 2 | | NULL | | 3 | rdsadmin | localhost:49441 | NULL | Sleep | 9 | | NULL | | 6 | my_app | my_other_ip:47802 | my_app_production | Sleep | 242 | | NULL | | 7 | my_app | my_other_ip:47807 | my_app_production | Query | 231 | Sending data | SELECT my_fields... | | 8 | my_app | my_other_ip:47809 | my_app_production | Query | 231 | Sending data | SELECT my_fields... | | 9 | my_app | my_other_ip:47810 | my_app_production | Query | 231 | Sending data | SELECT my_fields... | | 10 | my_app | my_other_ip:47811 | my_app_production | Query | 231 | Sending data | SELECT my_fields... | | 11 | my_app | my_other_ip:47813 | my_app_production | Query | 231 | Sending data | SELECT my_fields... | ... So based on the numbers, it looks like there is no reason to have a slow query, since the worst execution plan is the one that goes through 2k rows which is not much. Edit 1 Another information that might be useful is the slow query_log SET timestamp=1401457485; SELECT my_query... # User@Host: myapp[myapp] @ ip-10-195-55-233.ec2.internal [IP] Id: 435 # Query_time: 95.830497 Lock_time: 0.000178 Rows_sent: 0 Rows_examined: 1129387 Edit 2 After profiling, I got this result. The result have approximately 250 rows with two columns each. +----------------------+----------+ | state | duration | +----------------------+----------+ | Sending data | 272 | | removing tmp table | 0 | | optimizing | 0 | | Creating sort index | 0 | | init | 0 | | cleaning up | 0 | | executing | 0 | | checking permissions | 0 | | freeing items | 0 | | Creating tmp table | 0 | | query end | 0 | | statistics | 0 | | end | 0 | | System lock | 0 | | Opening tables | 0 | | logging slow query | 0 | | Sorting result | 0 | | starting | 0 | | closing tables | 0 | | preparing | 0 | +----------------------+----------+ Edit 3 Adding query as requested SELECT activities.share_count, activities.created_at FROM `activities_businesses` INNER JOIN `businesses` ON `businesses`.`id` = `activities_businesses`.`business_id` INNER JOIN `activities` ON `activities`.`id` = `activities_businesses`.`activity_id` JOIN taggings activities_b_taggings_975e9c4 ON activities_b_taggings_975e9c4.taggable_id = activities_businesses.id AND activities_b_taggings_975e9c4.taggable_type = 'ActivitiesBusiness' AND activities_b_taggings_975e9c4.tag_id = 104 AND activities_b_taggings_975e9c4.created_at >= '2014-04-30 13:36:44' WHERE ( businesses.id = 1 ) AND ( activities.created_at > '2014-04-30 13:36:44' ) AND ( activities.created_at < '2014-05-30 12:27:03' ) ORDER BY activities.created_at; Edit 4 There may be a chance that the indexes are not being applied due to difference in column type between the taggings and the activities_businesses, on the taggable_id column. mysql> SHOW COLUMNS FROM activities_businesses; +-------------+------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +-------------+------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL | auto_increment | | activity_id | bigint(20) | YES | MUL | NULL | | | business_id | bigint(20) | YES | MUL | NULL | | +-------------+------------+------+-----+---------+----------------+ 3 rows in set (0.01 sec) mysql> SHOW COLUMNS FROM taggings; +---------------+--------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +---------------+--------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL | auto_increment | | tag_id | int(11) | YES | MUL | NULL | | | taggable_id | bigint(20) | YES | | NULL | | | taggable_type | varchar(255) | YES | | NULL | | | tagger_id | int(11) | YES | | NULL | | | tagger_type | varchar(255) | YES | | NULL | | | context | varchar(128) | YES | | NULL | | | created_at | datetime | YES | | NULL | | +---------------+--------------+------+-----+---------+----------------+ So it is examining way more rows than it shows in the explain query, probably because some indexes are not being applied. Do you guys can help m with that?

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