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• What is the difference between Workcenters, Dashboards, and the Interaction Hub?

  - by Matthew Haavisto

  Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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• Protecting Consolidated Data on Engineered Systems

  - by Steve Enevold

  In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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• MIX 2010 Covert Operations Day 3

  - by GeekAgilistMercenary

  I rolled over to the Mandalay for breakfast.  There I met a couple guys that were really excited about the new Windows 7 Phone.  They, as I, are also hopeful that the phone really gets a big push and some penetration into the market.  Not because we don’t like any other of the phones, but because this phone is so much better in many ways.  From a developer's perspective creating applications in Windows 7 Mobile will be vastly superior in ease, capabilities, and other aspects.  The architectural, existing code base, examples, and provisions to create things on the 7 Mobile Device are already existing as of RIGHT NOW.  There is no reason, except for fickle market conditions, for this phone to not just explode onto the market.  But alas, I won't hold my breath. Day three keynote had a whole new slew of things provided.  It also seemed that things got a lot more technical on this second keynote.  The oData was one of the very technical bits, yet it included almost no code.  Starting with a Netflix example and all the way to the Codename "Dallas" effort the oData Services provide some expansive possibilities. A mash up going 4 ways was then shown for finding a movie, finding local places to have a viewing, and information about the movie and were to prospectively find and buy additional movie bits.  The display was of course, in a Windows 7 Mobile device with literally a click to view each set of data.  The backend and the front end of this was beautifully smooth. The Dallas Project has a lot of potential for analytics in dashboard and scorecard creation also.  If there is a need or reason to provide data to a vast and wide range of clients, Dallas is a prime example of how to do that. Azure Clouds After the main keynote I checked out (while developing a working WPF & Silverlight Application for work) the session on deploying ASP.NET Applications, services, etc, into the cloud.  The session was pretty good, but I'll admit I got a little unfocused from it a few times.  It is after all hard to do two things at one time. I did take note that the cloud still is a multiple step process for deploying to.  This is a good thing and a bad thing.  There needs to be more checks and verifications when deploying something into the cloud just for technical reasons.  However, I feel that there should be some streamlining to the process.  Going back and forth between web and Visual Studio as the interface also seems kind of clunky.  Deployment should be able to be completed from within Visual Studio in my perspective.  Overall, the cloud is getting more and more impressive in function as well as theory. That's it from me so far on the third day of MIX.  I'll be note taking and studying hard to have more good tidbits to provide. Thanks for reading, if you're curious about more of my writing, check out this original entry at my other blog Agilist Mercenary.

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• Development Quirk From ASP.NET Dynamic Compilation

  - by jkauffman

  The Problem I got a compilation error in my ASP.NET MVC3 project that tested my sanity today. (As always, names are changed to protect the innocent) The type or namespace name 'FishViewModel' does not exist in the namespace 'Company.Product.Application.Models' (are you missing an assembly reference?) Sure looks easy! There must be something in the project referring to a FishViewModel. The Confusing Part The first thing I noticed was the that error was occuring in a folder clearly not in my project and in files that I definitely had not created: %SystemRoot%\Microsoft.NET\Framework\(versionNumber)\Temporary ASP.NET Files\ App_Web_mezpfjae.1.cs I also ascertained these facts, each of which made me more confused than the last: Rebuild and Clean had no effect. No controllers in the project ever returned a ViewResult using FishViewModel. No views in the project defined that they use FishViewModel. Searching across all files included in the project for “FishViewModel” provided no results. The build server did not report a problem. The Solution The problem stemmed from a file that was not included in the project but still present on the file system: (By the way, if you don’t know this trick already, there is a toolbar button in the Solution Explorer window to “Show All Files” which allows you to see files all files in the file system) In my situation, I was working on the mission-critical Fish view before abandoning the feature. Instead of deleting the file, I excluded it from the project. However, this was a bad move. It caused the build failure, and in order to fix the error, this file must be deleted. By the way, this file was not in source control, so the build server did not have it. This explains why my build server did not report a problem for me. The Explanation So, what’s going on? This file isn’t even a part of the project, so why is it failing the build? This is a behavior of the ASP.NET Dynamic Compilation. This is the same process that occurs when deploying a webpage; ASP.NET compiles the web application’s code. When this occurs on a production server, it has to do so without the .csproj file (which isn’t usually deployed, if you’ve taken your time to do a deployment cleanly). This process has merely the file system available to identify what to compile. So, back in the world of developing the webpage in visual studio on my developer box, I run into the situation because the same process is occuring there. This is true even though I have more files on my machine than will actually get deployed. I can’t help but think that this error could be attributed back to the real culprit file (Fish.cshtml, rather than the temporary files) with some work, but at least the error had enough information in it to narrow it down. The Conclusion I had previously been accustomed to the idea that for c# projects, the .csproj file always “defines” the build behavior. This investigation has taught me that I’ll need to shift my thinking a bit to remember that the file system has the final say when it comes to web applications, even on the developer’s machine!

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• The Healthy Tension That Mobility Creates

  - by Kathryn Perry

  A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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• DrawIndexedPrimitives overdraws data in previous buffer if called in loop

  - by Daniel Excinsky

  I doubled the question from stackoverflow here, and will delete the opposite of a question that gave me the answer. I have the Draw method in one of my renderers, that loops through the dictionary and gets precollected and preinitialized buffers. When dictionary has only one element, everything is just fine. But with more elements what I get on the screen is only the data from the last buffer (I suppose, not sure) My Draw method: public void Draw(GameTime gameTime) { if (!_areStaticEffectsSet) { // blockEffect.Parameters["TextureAtlas"].SetValue(textureAtlas); blockEffect.Parameters["HorizonColor"].SetValue(World.HORIZONCOLOR); blockEffect.Parameters["NightColor"].SetValue(World.NIGHTCOLOR); blockEffect.Parameters["MorningTint"].SetValue(World.MORNINGTINT); blockEffect.Parameters["EveningTint"].SetValue(World.EVENINGTINT); blockEffect.Parameters["SunColor"].SetValue(World.SUNCOLOR); _areStaticEffectsSet = true; } blockEffect.Parameters["World"].SetValue(Matrix.Identity); blockEffect.Parameters["View"].SetValue(_player.CameraView); blockEffect.Parameters["Projection"].SetValue(_player.CameraProjection); blockEffect.Parameters["CameraPosition"].SetValue(_player.CameraPosition); blockEffect.Parameters["timeOfDay"].SetValue(_world.TimeOfDay); var viewFrustum = new BoundingFrustum(_player.CameraView * _player.CameraProjection); _graphicsDevice.BlendState = BlendState.Opaque; _graphicsDevice.DepthStencilState = DepthStencilState.Default; foreach (KeyValuePair<int, Texture2D> textureAtlas in textureAtlases) { blockEffect.Parameters["TextureAtlas"].SetValue(textureAtlas.Value); foreach (EffectPass pass in blockEffect.CurrentTechnique.Passes) { pass.Apply(); //TODO: ?????????? ??????????????? ?? ?????? ?? ??????? ??????? VertexBuffer ? IndexBuffer foreach (Chunk chunk in _world.Chunks.Values) { if (chunk == null || chunk.IsDisposed) { continue; } if (chunk.BoundingBox.Intersects(viewFrustum) && chunk.GetBlockIndexBuffer(textureAtlas.Key) != null) { lock (chunk) { if (chunk.GetBlockIndexBuffer(textureAtlas.Key).IndexCount > 0) { VertexBuffer vertexBuffer = chunk.GetBlockVertexBuffer(textureAtlas.Key); IndexBuffer indexBuffer = chunk.GetBlockIndexBuffer(textureAtlas.Key); //if (chunk.DrawIndex == new Vector3i(0, 0, 0)) //{ //if (textureAtlas.Key == -1) //{ //var varray = new [] //{ //new VertexPositionTextureLight(new Vector3(0,68,0), new Vector2(0,1),1,new Vector3(0,0,0), new Vector3(1,1,1)), //new VertexPositionTextureLight(new Vector3(0,68,1), new Vector2(0,1),1,new Vector3(0,0,0), new Vector3(1,1,1)), //new VertexPositionTextureLight(new Vector3(1,68,0), new Vector2(0,1),1,new Vector3(0,0,0), new Vector3(1,1,1)) //}; //var iarray = new short[] {0, 1, 2}; //vertexBuffer = new VertexBuffer(_graphicsDevice, typeof(VertexPositionTextureLight), varray.Length, BufferUsage.WriteOnly); //indexBuffer = new IndexBuffer(_graphicsDevice, IndexElementSize.SixteenBits, iarray.Length, BufferUsage.WriteOnly); //vertexBuffer.SetData(varray); //indexBuffer.SetData(iarray); } } _graphicsDevice.SetVertexBuffer(vertexBuffer); _graphicsDevice.Indices = indexBuffer; _graphicsDevice.DrawIndexedPrimitives(PrimitiveType.TriangleList, 0, 0, vertexBuffer.VertexCount, 0, indexBuffer.IndexCount / 3); } } } } } } } Noteworthy things about the code: XNA version is 4.0. I've commented the debugging code in the loop, but left it for it may bring some insight. I try not only to change vertices/indices in the loop, but textureAtlas also. Code in the shader about textureAtlas: Texture TextureAtlas; sampler TextureAtlasSampler = sampler_state { texture = <TextureAtlas>; magfilter = POINT; minfilter = POINT; mipfilter = POINT; AddressU = WRAP; AddressV = WRAP; }; struct VSInput { float4 Position : POSITION0; float2 TexCoords1 : TEXCOORD0; float SunLight : COLOR0; float3 LocalLight : COLOR1; float3 Normal : NORMAL0; }; VertexPositionTextureLight is my own realization of IVertexType. So, do anybody know about this problem, or see the wrongness in my code (that's far more likely)?

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• Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting Team

  - by JuergenKress

  In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Link Consulting,OER,OSR,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Oracle Spatial and Graph – A year in review

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} What a great year for Oracle Spatial! Or shall I now say, Oracle Spatial and Graph, with our official name change this summer. There were so many exciting events and updates we had this year, and this blog will review and link to some of the events you may have missed over the year. We kicked off 2012 with our webinar: Situational Analysis at OnStar with Oracle Spatial and Graph. We collaborated with OnStar’s Emergency Strategy and Outreach expert, Jeff Joyner ,on how Onstar uses Google Earth Visualization, NAVTEQ data and Oracle Database to deliver fast, accurate emergency services to its customers. In the next webinar in our 2012 series, Oracle partner TARGUSinfo showcased how to build a robust, scalable and secure customer relationship management systems – with built-in mapping and spatial analysis, and deployed in the cloud. This is a very cool system using all Oracle technologies including Oracle Database and Fusion Middleware MapViewer. Attendees learned how to gather market insight, score prospects and customers and perform location analysis. The replay is available here. Our final webinar of the year focused on using Oracle Business Intelligence tools, along with Oracle Spatial and Graph to perform location-aware predictive analysis. Watch the webcast here: In June, we joined up with the Location Intelligence conference in Washington, DC, and had a very successful 2012 Oracle Spatial User Conference. Customers and partners from the US, as well as from EMEA and Asia, flew in to share experiences and ideas, and get technical updates from Oracle experts. Users were excited to hear about spatial-Exadata performance, and advances in MapViewer and BI. Peter Doolan of Oracle Public Sector kicked off the event with a great keynote, and US Census, NOAA, and Ordnance Survey Great Britain were just a few of the presenters. Presentation archive here. We recognized some of the most exceptional partners and customers for their contributions to advancing mainstream solutions using geospatial technologies. Planning for 2013’s conference has already started. Please contribute your papers for consideration here. http://www.locationintelligence.net/ We also launched a new Oracle PartnerNetwork Spatial Specialization – to enable partners to get validated in the marketplace for their expertise in taking solutions to market. Individuals can also get individual certifications. Learn more here. Oracle Open World was not to disappoint, with news regarding our next Oracle Spatial and Graph release, as well as the announcement of our new Oracle Spatial and Graph SIG board! Join the SIG today. One more exciting event as we look to 2013. Spatial and location technologies have a dedicated track at the January BIWA SIG Summit – on January 9-10 in Redwood Shores, CA. View the agenda and register here: www.biwasummit.org. We thank you for all your support during the year of 2012 and look towards an even more exciting 2013! Wishing you and your family a prosperous New Year and Happy Holidays!

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• My frustum culling is culling from the wrong point

  - by Xbetas

  I'm having problems with my frustum being in the wrong origin. It follows the rotation of my camera but not the position. In my camera class I'm generating a view-matrix: void Camera::Update() { UpdateViewMatrix(); glMatrixMode(GL_MODELVIEW); //glLoadIdentity(); glLoadMatrixf(GetViewMatrix().m); } Then extracting the planes using the projection matrix and modelview matrix: void UpdateFrustum() { Matrix4x4 projection, model, clip; glGetFloatv(GL_PROJECTION_MATRIX, projection.m); glGetFloatv(GL_MODELVIEW_MATRIX, model.m); clip = model * projection; m_Planes[RIGHT][0] = clip.m[ 3] - clip.m[ 0]; m_Planes[RIGHT][1] = clip.m[ 7] - clip.m[ 4]; m_Planes[RIGHT][2] = clip.m[11] - clip.m[ 8]; m_Planes[RIGHT][3] = clip.m[15] - clip.m[12]; NormalizePlane(RIGHT); m_Planes[LEFT][0] = clip.m[ 3] + clip.m[ 0]; m_Planes[LEFT][1] = clip.m[ 7] + clip.m[ 4]; m_Planes[LEFT][2] = clip.m[11] + clip.m[ 8]; m_Planes[LEFT][3] = clip.m[15] + clip.m[12]; NormalizePlane(LEFT); m_Planes[BOTTOM][0] = clip.m[ 3] + clip.m[ 1]; m_Planes[BOTTOM][1] = clip.m[ 7] + clip.m[ 5]; m_Planes[BOTTOM][2] = clip.m[11] + clip.m[ 9]; m_Planes[BOTTOM][3] = clip.m[15] + clip.m[13]; NormalizePlane(BOTTOM); m_Planes[TOP][0] = clip.m[ 3] - clip.m[ 1]; m_Planes[TOP][1] = clip.m[ 7] - clip.m[ 5]; m_Planes[TOP][2] = clip.m[11] - clip.m[ 9]; m_Planes[TOP][3] = clip.m[15] - clip.m[13]; NormalizePlane(TOP); m_Planes[NEAR][0] = clip.m[ 3] + clip.m[ 2]; m_Planes[NEAR][1] = clip.m[ 7] + clip.m[ 6]; m_Planes[NEAR][2] = clip.m[11] + clip.m[10]; m_Planes[NEAR][3] = clip.m[15] + clip.m[14]; NormalizePlane(NEAR); m_Planes[FAR][0] = clip.m[ 3] - clip.m[ 2]; m_Planes[FAR][1] = clip.m[ 7] - clip.m[ 6]; m_Planes[FAR][2] = clip.m[11] - clip.m[10]; m_Planes[FAR][3] = clip.m[15] - clip.m[14]; NormalizePlane(FAR); } void NormalizePlane(int side) { float length = 1.0/(float)sqrt(m_Planes[side][0] * m_Planes[side][0] + m_Planes[side][1] * m_Planes[side][1] + m_Planes[side][2] * m_Planes[side][2]); m_Planes[side][0] /= length; m_Planes[side][1] /= length; m_Planes[side][2] /= length; m_Planes[side][3] /= length; } And check against it with: bool PointInFrustum(float x, float y, float z) { for(int i = 0; i < 6; i++) { if( m_Planes[i][0] * x + m_Planes[i][1] * y + m_Planes[i][2] * z + m_Planes[i][3] <= 0 ) return false; } return true; } Then i render using: camera->Update(); UpdateFrustum(); int numCulled = 0; for(int i = 0; i < (int)meshes.size(); i++) { if(!PointInFrustum(meshCenter.x, meshCenter.y, meshCenter.z)) { meshes[i]->SetDraw(false); numCulled++; } else meshes[i]->SetDraw(true); } What am i doing wrong?

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• SEASON'S GREETINGS AND HAPPY HOLIDAYS

  - by klaudia.drulis

  p.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } li.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } p.listparagraph { margin-top:0in; margin-right:0in; margin-bottom:.0001pt; margin-left:.5in; font-size:11.0pt; font-family:calibri; } -- ! Please follow Guidelines for a proper working email ! ___________________________________________________________________________________________________________________ Oracle standard tags   symbol entity Special character Ampersand & & Apostrophe ’ ’ Copyright © © Ellipsis … … Em dash — — En dash – – Euro € € Pound £ £ Left quote “ “ Right quote ” ” Registered trademark ® ® Trademark ™ ℄ Yen ¥ ¥ ___________________________________________________________________________________________________________________ IMPORTANT in creating a link to have a desired color (red, black, etc) that will work in Hotmail, Yahoo, Outlook, and Gmail You MUST Place the inside the Example Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ --   SEASON'S GREETINGS AND HAPPY HOLIDAYS Click here to view the e-card We would like to wish you a Merry Christmas and a prosperous new year. Tanti auguri di buon natale e felice anno nuovo!!! Je vous souhaite de joyeuses fetes, et tous mes voeux de succes pour l'annee a venir ! Tous mes voeux de bonheur, de succes et d’epanouissement pour 2011! Va urez Sarbatori Fericite si un an nou fericit!!! El equipo de Recruitment de Oracle te desea una feliz navidad y un fantastico 2011 Namens het campus recruitment team wensen wij je fijne feestdagen en een uitdagend 2011! In this closing paragraph, reinforce the primary benefit or opportunity being offered. Include a call to action and contact information. Body copy to this point should not exceed 150 words. Wszystkim Sympatykom naszego Blogu skladamy zyczenia Spokojnych i Radosnych Swiat Bozego Narodzenia oraz Pomyslnosci i Sukcesów w Nowym Roku.     Stay Connected: Facebook Experienced YouTube Twitter OracleMix Graduates Copyright © 2010, Oracle and/or its affiliates. All rights reserved.    

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• Managing Operational Risk of Financial Services Processes – part 1/ 2

  - by Sanjeevio

  Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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• SSIS Debugging Tip: Using Data Viewers

  - by Jim Giercyk

  When you have an SSIS package error, it is often very helpful to see the data records that are causing the problem.  After all, if your input has 50,000 records and 1 of them has corrupt data, it can be a chore.  Your execution results will tell you which column contains the bad data, but not which record…..enter the Data Viewer. In this scenario I have created a truncation error.  The input length of [lastname] is 50, but the output table has a length of 15.  When it runs, at least one of the records causes the package to fail.     Now what?  We can tell from our execution results that there is a problem with [lastname], but we have no idea WHICH record?     Let’s identify the row that is actually causing the problem.  First, we grab the oft’ forgotten Row Count shape from our toolbar and connect it to the error output from our input query.  Remember that in order to intercept errors with the error output, you must redirect them.     The Row Count shape requires 1 integer variable.  For our purposes, we will not reference the variable, but it is still required in order for the package to run.  Typically we would use the variable to hold the number of rows in the table and refer back to it later in our process.  We are simply using the Row Count as a “Dead End” for errors.  I called my variable RowCounter.  To create a variable, with no shapes selected, right-click on the background and choose Variable.     Once we have setup the Row Count shape, we can right-click on the red line (error output) from the query, and select Data Viewers.  In the popup, we click the add button and we will see this:     There are other fancier options we can play with, but for now we just want to view the output in a grid.  WE select Grid, then click OK on all of the popup windows to shut them down.  We should now see a grid with a pair of glasses on the error output line.     So, we are ready to catch the error output in a grid and see that is causing the problem!  This time when we run the package, it does not fail because we directed the error to the Row Count.  We also get a popup window showing the error record in a grid.  If there were multiple errors we would see them all.     Indeed, the [lastname] column is longer than 15 characters.  Notice the last column in the grid, [Error Code – Description].  We knew this was a truncation error before we added the grid, but if you have worked with SSIS for any length of time, you know that some errors are much more obscure.  The description column can be very useful under those circumstances! Data viewers can be used any time we want to see the data that is actually in the pipeline;  they stop the package temporarily until we shut them.  Also remember that the Row Count shape can be used as a “Dead End”.  It is useful during development when we want to see the output from a dataflow, but don’t want to update a table or file with the data.  Data viewers are an invaluable tool for both development and debugging.  Just remember to REMOVE THEM before putting your package into production

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• The Best Data Integration for Exadata Comes from Oracle

  - by maria costanzo

  Oracle Data Integrator and Oracle GoldenGate offer unique and optimized data integration solutions for Oracle Exadata. For example, customers that choose to feed their data warehouse or reporting database with near real-time throughout the day, can do so without decreasing  performance or availability of source and target systems. And if you ask why real-time, the short answer is: in today’s fast-paced, always-on world, business decisions need to use more relevant, timely data to be able to act fast and seize opportunities. A longer response to "why real-time" question can be found in a related blog post. If we look at the solution architecture, as shown on the diagram below,  Oracle Data Integrator and Oracle GoldenGate are both uniquely designed to take full advantage of the power of the database and to eliminate unnecessary middle-tier components. Oracle Data Integrator (ODI) is the best bulk data loading solution for Exadata. ODI is the only ETL platform that can leverage the full power of Exadata, integrate directly on the Exadata machine without any additional hardware, and by far provides the simplest setup and fastest overall performance on an Exadata system. We regularly see customers achieving a 5-10 times boost when they move their ETL to ODI on Exadata. For  some companies the performance gain is even much higher. For example a large insurance company did a proof of concept comparing ODI vs a traditional ETL tool (one of the market leaders) on Exadata. The same process that was taking 5hrs and 11 minutes to complete using the competing ETL product took 7 minutes and 20 seconds with ODI. Oracle Data Integrator was 42 times faster than the conventional ETL when running on Exadata.This shows that Oracle's own data integration offering helps you to gain the most out of your Exadata investment with a truly optimized solution. GoldenGate is the best solution for streaming data from heterogeneous sources into Exadata in real time. Oracle GoldenGate can also be used together with Data Integrator for hybrid use cases that also demand non-invasive capture, high-speed real time replication. Oracle GoldenGate enables real-time data feeds from heterogeneous sources non-invasively, and delivers to the staging area on the target Exadata system. ODI runs directly on Exadata to use the database engine power to perform in-database transformations. Enterprise Data Quality is integrated with Oracle Data integrator and enables ODI to load trusted data into the data warehouse tables. Only Oracle can offer all these technical benefits wrapped into a single intelligence data warehouse solution that runs on Exadata. Compared to traditional ETL with add-on CDC this solution offers: §  Non-invasive data capture from heterogeneous sources and avoids any performance impact on source §  No mid-tier; set based transformations use database power §  Mini-batches throughout the day –or- bulk processing nightly which means maximum availability for the DW §  Integrated solution with Enterprise Data Quality enables leveraging trusted data in the data warehouse In addition to Starwood Hotels and Resorts, Morrison Supermarkets, United Kingdom’s fourth-largest food retailer, has seen the power of this solution for their new BI platform and shared their story with us. Morrisons needed to analyze data across a large number of manufacturing, warehousing, retail, and financial applications with the goal to achieve single view into operations for improved customer service. The retailer deployed Oracle GoldenGate and Oracle Data Integrator to bring new data into Oracle Exadata in near real-time and replicate the data into reporting structures within the data warehouse—extending visibility into operations. Using Oracle's data integration offering for Exadata, Morrisons produced financial reports in seconds, rather than minutes, and improved staff productivity and agility. You can read more about Morrison’s success story here and hear from Starwood here. From an Irem Radzik article.

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• Implementing Service Level Agreements in Enterprise Manager 12c for Oracle Packaged Applications

  - by Anand Akela

  Contributed by Eunjoo Lee, Product Manager, Oracle Enterprise Manager. Service Level Management, or SLM, is a key tool in the proactive management of any Oracle Packaged Application (e.g., E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, Fusion Apps, etc.). The benefits of SLM are that administrators can utilize representative Application transactions, which are constantly and automatically running behind the scenes, to verify that all of the key application and technology components of an Application are available and performing to expectations. A single transaction can verify the availability and performance of the underlying Application Tech Stack in a much more efficient manner than by monitoring the same underlying targets individually. In this article, we’ll be demonstrating SLM using Siebel Applications, but the same tools and processes apply to any of the Package Applications mentioned above. In this demonstration, we will log into the Siebel Application, navigate to the Contacts View, update a contact phone record, and then log-out. This transaction exposes availability and performance metrics of multiple Siebel Servers, multiple Components and Component Groups, and the Siebel Database - in a single unified manner. We can then monitor and manage these transactions like any other target in EM 12c, including placing pro-active alerts on them if the transaction is either unavailable or is not performing to required levels. The first step in the SLM process is recording the Siebel transaction. The following screenwatch demonstrates how to record Siebel transaction using an EM tool called “OpenScript”. A completed recording is called a “Synthetic Transaction”. The second step in the SLM process is uploading the Synthetic Transaction into EM 12c, and creating Generic Service Tests. We can create a Generic Service Test to execute our synthetic transactions at regular intervals to evaluate the performance of various business flows. As these transactions are running periodically, it is possible to monitor the performance of the Siebel Application by evaluating the performance of the synthetic transactions. The process of creating a Generic Service Test is detailed in the next screenwatch. EM 12c provides a guided workflow for all of the key creation steps, including configuring the Service Test, uploading of the Synthetic Test, determining the frequency of the Service Test, establishing beacons, and selecting performance and usage metrics, just to name a few. The third and final step in the SLM process is the creation of Service Level Agreements (SLA). Service Level Agreements allow Administrators to utilize the previously created Service Tests to specify expected service levels for Application availability, performance, and usage. SLAs can be created for different time periods and for different Service Tests. This last screenwatch demonstrates the process of creating an SLA, as well as highlights the Dashboards and Reports that Administrators can use to monitor Service Test results. Hopefully, this article provides you with a good start point for creating Service Level Agreements for your E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, or Fusion Applications. Enterprise Manager Cloud Control 12c, with the Application Management Suites, represents a quick and easy way to implement Service Level Management capabilities at customer sites. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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• SO-Aware Service Explorer – Configure and Export your services from VS 2010 into the repository

  - by cibrax

  We have introduced a new Visual Studio tool called “Service Explorer” as part of the new SO-Aware SDK version 1.3 to help developers to configure and export any regular WCF service into the SO-Aware service repository. This new tool is a regular Visual Studio Tool Window that can be opened from “View –> Other Windows –> Services Explorer”. Once you open the Services Explorer, you will able to see all the available WCF services in the Visual Studio Solution. In the image above, you can see that a “HelloWorld” service was found in the solution and listed under the Tool window on the left. There are two things you can do for a new service in tool, you can either export it to SO-Aware repository or associate it to an existing service version in the repository. Exporting the service to SO-Aware means that you want to create a new service version in the repository and associate the WCF service WSDL to that version. Associating the service means that you want to use a version already created in SO-Aware with the only purpose of managing and centralizing the service configuration in SO-Aware. The option for exporting a service will popup a dialog like the one bellow in which you can enter some basic information about the service version you want to create and the repository location. The option for associating a service will popup a dialog in which you can pick any existing service version repository and the application configuration file that you want to keep in sync for the service configuration. Two options are available for configuring a service, WCF Configuration or SO-Aware. The WCF Configuration option just tells the tool that the service will use the standard WCF configuration section “system.serviceModel” but that section must be updated and kept in sync with the configuration selected for the service in the repository. The SO-Aware configuration option will tell the tool that the service configuration will be resolved at runtime from the repository. For example, selecting SO-Aware will generate the following configuration in the selected application configuration file, <configuration> <configSections> <section name="serviceRepository" type="Tellago.ServiceModel.Governance.ServiceConfiguration.ServiceRepositoryConfigurationSection, Tellago.ServiceModel.Governance.ServiceConfiguration" /> </configSections> <serviceRepository url="http://localhost/soaware/servicerepository.svc"> <services> <service name="ref:HelloWorldService(1.0)@dev" type="SOAwareSampleService.HelloWorldService" /> </services> </serviceRepository> </configuration> As you can see the tool represents a great addition to the toolset that any developer can use to manage and centralize configuration for WCF services. In addition, it can be combined with other useful tools like WSCF.Blue (Web Service Contract First) for generating the service artifacts like schemas, service code or the service WSDL itself.

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• Production Access Denied! Who caused this rule anyways?

  - by Matt Watson

  One of the biggest challenges for most developers is getting access to production servers. In smaller dev teams of less than about 5 people everyone usually has access. Then you hire developer #6, he messes something up in production... and now nobody has access. That is how it always starts in small dev teams. I think just about every rule of life there is gets created this way. One person messes it up for the rest of us. Rules are then put in place to try and prevent it from happening again.Breaking the rules is in our nature. In this example it is for good cause and a necessity to support our applications and troubleshoot problems as they arise. So how do developers typically break the rules? Some create their own method to collect log files off servers so they can see them. Expensive log management programs can collect log files, but log files alone are not enough. Centralizing where important errors are logged to is common. Some lucky developers are given production server access by the IT operations team out of necessity. Wait. That's not fair to all developers and knowingly breaks the company rule!  When customers complain or the system is down, the rules go out the window. Commonly lead developers get production access because they are ultimately responsible for supporting the application and may be the only person who knows how to fix it. The problem with only giving lead developers production access is it doesn't scale from a support standpoint. Those key employees become the go to people to help solve application problems, but they also become a bottleneck. They end up spending up to half of their time every day helping resolve application defects, performance problems, or whatever the fire of the day is. This actually the last thing you want your lead developers doing. They should be working on something more strategic like major enhancements to the product. Having production access can actually be a curse if you are the guy stuck hunting down log files all day. Application defects are good tasks for junior developers. They can usually handle figuring out simple application problems. But nothing is worse than being a junior developer who can't figure out those problems and the back log of them grows and grows. Some of them require production server access to verify a deployment was done correctly, verify config settings, view log files, or maybe just restart an application. Since the junior developers don't have access, they end up bugging the developers who do have access or they track down a system admin to help. It can take hours or days to see server information that would take seconds or minutes if they had access of their own. It is very frustrating to the developer trying to solve the problem, the system admin being forced to help, and most importantly your customers who are not happy about the situation. This process is terribly inefficient. Production database access is also important for solving application problems, but presents a lot of risk if developers are given access. They could see data they shouldn't.  They could write queries on accident to update data, delete data, or merely select every record from every table and bring your database to its knees. Since most of the application we create are data driven, it can be very difficult to track down application bugs without access to the production databases.Besides it being against the rule, why don't all developers have access? Most of the time it comes down to security, change of control, lack of training, and other valid reasons. Developers have been known to tinker with different settings to try and solve a problem and in the process forget what they changed and made the problem worse. So it is a double edge sword. Don't give them access and fixing bugs is more difficult, or give them access and risk having more bugs or major outages being created!Matt WatsonFounder, CEOStackifyAgile Support for Agile Developers

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• Oracle ties social, CRM, analytics products to customer experience

  - by Richard Lefebvre

  Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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• Texture displays on Android emulator but not on device

  - by Rob

  I have written a simple UI which takes an image (256x256) and maps it to a rectangle. This works perfectly on the emulator however on the phone the texture does not show, I see only a white rectangle. This is my code: public void onSurfaceCreated(GL10 gl, EGLConfig config) { byteBuffer = ByteBuffer.allocateDirect(shape.length * 4); byteBuffer.order(ByteOrder.nativeOrder()); vertexBuffer = byteBuffer.asFloatBuffer(); vertexBuffer.put(cardshape); vertexBuffer.position(0); byteBuffer = ByteBuffer.allocateDirect(shape.length * 4); byteBuffer.order(ByteOrder.nativeOrder()); textureBuffer = byteBuffer.asFloatBuffer(); textureBuffer.put(textureshape); textureBuffer.position(0); // Set the background color to black ( rgba ). gl.glClearColor(0.0f, 0.0f, 0.0f, 0.5f); // Enable Smooth Shading, default not really needed. gl.glShadeModel(GL10.GL_SMOOTH); // Depth buffer setup. gl.glClearDepthf(1.0f); // Enables depth testing. gl.glEnable(GL10.GL_DEPTH_TEST); // The type of depth testing to do. gl.glDepthFunc(GL10.GL_LEQUAL); // Really nice perspective calculations. gl.glHint(GL10.GL_PERSPECTIVE_CORRECTION_HINT, GL10.GL_NICEST); gl.glEnable(GL10.GL_TEXTURE_2D); loadGLTexture(gl); } public void onDrawFrame(GL10 gl) { gl.glClear(GL10.GL_COLOR_BUFFER_BIT | GL10.GL_DEPTH_BUFFER_BIT); gl.glDisable(GL10.GL_DEPTH_TEST); gl.glMatrixMode(GL10.GL_PROJECTION); // Select Projection gl.glPushMatrix(); // Push The Matrix gl.glLoadIdentity(); // Reset The Matrix gl.glOrthof(0f, 480f, 0f, 800f, -1f, 1f); gl.glMatrixMode(GL10.GL_MODELVIEW); // Select Modelview Matrix gl.glPushMatrix(); // Push The Matrix gl.glLoadIdentity(); // Reset The Matrix gl.glEnableClientState(GL10.GL_VERTEX_ARRAY); gl.glEnableClientState(GL10.GL_TEXTURE_COORD_ARRAY); gl.glLoadIdentity(); gl.glTranslatef(card.x, card.y, 0.0f); gl.glBindTexture(GL10.GL_TEXTURE_2D, texture[0]); //activates texture to be used now gl.glVertexPointer(2, GL10.GL_FLOAT, 0, vertexBuffer); gl.glTexCoordPointer(2, GL10.GL_FLOAT, 0, textureBuffer); gl.glDrawArrays(GL10.GL_TRIANGLE_STRIP, 0, 4); gl.glDisableClientState(GL10.GL_VERTEX_ARRAY); gl.glDisableClientState(GL10.GL_TEXTURE_COORD_ARRAY); } public void onSurfaceChanged(GL10 gl, int width, int height) { // Sets the current view port to the new size. gl.glViewport(0, 0, width, height); // Select the projection matrix gl.glMatrixMode(GL10.GL_PROJECTION); // Reset the projection matrix gl.glLoadIdentity(); // Calculate the aspect ratio of the window GLU.gluPerspective(gl, 45.0f, (float) width / (float) height, 0.1f, 100.0f); // Select the modelview matrix gl.glMatrixMode(GL10.GL_MODELVIEW); // Reset the modelview matrix gl.glLoadIdentity(); } public int[] texture = new int[1]; public void loadGLTexture(GL10 gl) { // loading texture Bitmap bitmap; bitmap = BitmapFactory.decodeResource(context.getResources(), R.drawable.image); // generate one texture pointer gl.glGenTextures(0, texture, 0); //adds texture id to texture array // ...and bind it to our array gl.glBindTexture(GL10.GL_TEXTURE_2D, texture[0]); //activates texture to be used now // create nearest filtered texture gl.glTexParameterf(GL10.GL_TEXTURE_2D, GL10.GL_TEXTURE_MIN_FILTER, GL10.GL_NEAREST); gl.glTexParameterf(GL10.GL_TEXTURE_2D, GL10.GL_TEXTURE_MAG_FILTER, GL10.GL_LINEAR); // Use Android GLUtils to specify a two-dimensional texture image from our bitmap GLUtils.texImage2D(GL10.GL_TEXTURE_2D, 0, bitmap, 0); // Clean up bitmap.recycle(); } As per many other similar issues and resolutions on the web i have tried setting the minsdkversion is 3, loading the bitmap via an input stream bitmap = BitmapFactory.decodeStream(is), setting BitmapFactory.Options.inScaled to false, putting the images in the nodpi folder and putting them in the raw folder.. all of which didn't help. I'm not really sure what else to try..

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• Replicating between Cloud and On-Premises using Oracle GoldenGate

  - by Ananth R. Tiru

  Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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• History of Mobile Technology

  - by David Dorf

  Over the last ten years, mobile phones have gone through several incremental technology leaps that have added capabilities that impact the retail industry.  I've listed the six major ones below, along with their long-lasting impact. 1. Location In the US, the FCC required mobile phones to implement E911 (emergency calls) by 2006, requiring the caller to be located to within 300 meters.  Back in 2000, GPS was opened up for civilian use, and by 2004 Qualcomm had figured out how to use GPS in mobile phones.  So mobile operators moved from cell tower triangulation to GPS, principally for E911.  But then lots of other uses became apparent, especially navigation.  The earliest mobile apps from retailers made it easy to find nearby stores, and companies are looking at ways to use WiFi triangulation inside stores. 2. Computer Vision In 1997 Philippe Kahn shared a photo of his newborn using a mobile phone thus launching the popularity of instant visual communications.  Over the years the quality of the cameras got better, reaching the point where barcodes could be read around 2008.  That's when Occipital came on the scene with their Red Laser application, which was eventually acquired by eBay.  This opened up the ability for consumers to easily price compare inside stores.  Other interesting apps included Tesco's Wine Finder and Amazon's Price Checker, both allowing products to be identified by picture. 3. Augmented Reality Once the mobile phone had GPS, a video camera, and compass functionality it was suddenly possible to overlay digital information on the screen in real-time.  Yelp, which was using GPS to find nearby merchants, created a backdoor called Monocle on the iPhone that showed nearby merchants overlayed on the video camera view.  Today AR apps are mostly used by retailers for marketing, like Moosejaw's app that undresses models in their catalog. 4. Geo-Fencing So if we're able to track the location of a mobile phone, why not use that context to offer timely information?  My first experience with geo-fencing came courtesy of North Face, the outdoor enthusiast store. When a mobile phone enters a predetermined area, like near a store, a text message is sent to phone with an offer or useful information.  Of course retailers can geo-fence their competitors as well and find out which customers are aren't so loyal. 5. Digital Wallet Mobile payments leverage different technologies such as NFC, QRCodes, bluetooth, and SMS to facilitate communication between the consumers's phone and the retailer's point-of-sale. The key here is the potential to consolidate loyalty cards, coupons, and bank cards into the mobile phone and enable faster checkout.  Nobody does this better than Starbucks today, but McDonald's and Duncan Donuts aren't far behind.  Google, Isis, Paypal, Square, and MCX are all vying for leadership in this area.  If NFC does finally take off, it will be leveraged by retailers in more places than just the POS. 6. Voice Response Mobile Phones have had the ability to interpret simple voice commands for a while, but Google and Amazon were the first to use voice to allow searches for products.  Allowing searches by text, barcode, and voice makes it easy to comparison shop in the aisles.  Walmart even uses voice to build shopping lists, and if the Siri API is even opened we could see lots more innovation in this area.

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• SQLAuthority News – Live Virtual Classroom New Trend in Technology

  - by nupurdave

  This blog post is by Nupur Dave, who is housewife and works from home. Changing times and a super busy lifestyle have rendered most of us powerless when it comes to doing what we love to do. I feel that a man never ceases to learn and his sole aim is to seek knowledge, and keep growing. However, our tight schedules and packed calendars mean that we really have to struggle to take some time out and follow the path towards learning. Like all working professionals with a family to take care of, I hardly found time to pursue my interests. However, it was getting increasingly important for me to upgrade my skills, not only for my personal quest for knowledge but to also substantiate my professional standing. When I came to know about Koenig Live Virtual Classroom from friends, it piqued my interest. I felt like it was the answer to all my concerns. Without wasting a single minute, I contacted Koenig for a demo class. Here are some of the highlights of Koenig LVC which instantly struck a chord in me: Online Training – Koenig offers 1-on-1 Online Training with the instructor at the other end. Doesn’t matter where I am sitting, in my office or at home, I can connect to my trainer from anywhere. Flexible Timings – The most comfortable part is you get to choose the time that suits you best. Economical -  No need to travel a thousand miles, the experts are right here on your computer screen. So no extra cost of travel, lodging and meals. 24X7 Lab Access: This is again a great feature that proved to be very beneficial in gaining a practical understanding of the subject. Powered by a data center, this facility offers students much to look forward to. 300+ Full Time Certified Experts: Be assured that you are learning from the best people in the industry. Customized Courses: Course material and training delivery is completely customized to suit your specific requirements. Official Courseware: The instructor teaches from official courseware of the vendor, depending on which course you have applied for – be it Microsoft, Cisco, Oracle or any other certification. Take Exam from Anywhere: Post completion of your IT training, you can take your certification exam from anywhere. Again, no need to travel a thousand miles to earn certified status. No Pre-Recorded Sessions: For those who still need clarification, it will be a live online classroom with trainers instructing you in real time. So you won’t get any surprises of getting pre-recorded sessions in place of your live instructor. Koenig’s Live Virtual Classroom methodology greatly exceeded my expectations. The instructor was highly skilled and very professional. I had concerns about the quality of AV on the computer screen, and whether I’ll be able to understand each topic in detail. However, the quality of video and sound, and the learning methodology used was impeccable. If you’re also facing time crunch and other commitment issues which are getting in the way of your professional development, LVC is the best solution to learn and grow. To know more about Student Experiences and Feedback of Koenig LVC, you can view their Testimonials. Reference: Nupur Dave (http://blog.sqlauthority.com)Filed under: SQL Authority

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• Need WIF Training?

  - by Your DisplayName here!

  I spend numerous hours every month answering questions about WIF and identity in general. This made me realize that this is still quite a complicated topic once you go beyond the standard fedutil stuff. My good friend Brock and I put together a two day training course about WIF that covers everything we think is important. The course includes extensive lab material where you take standard application and apply all kinds of claims and federation techniques and technologies like WS-Federation, WS-Trust, session management, delegation, home realm discovery, multiple identity providers, Access Control Service, REST, SWT and OAuth. The lab also includes the latest version of the thinktecture identityserver and you will learn how to use and customize it. If you are looking for an open enrollment style of training, have a look here. Or contact me directly! The course outline looks as follows: Day 1 Intro to Claims-based Identity & the Windows Identity Foundation WIF introduces important concepts like conversion of security tokens and credentials to claims, claims transformation and claims-based authorization. In this module you will learn the basics of the WIF programming model and how WIF integrates into existing .NET code. Externalizing Authentication for Web Applications WIF includes support for the WS-Federation protocol. This protocol allows separating business and authentication logic into separate (distributed) applications. The authentication part is called identity provider or in more general terms - a security token service. This module looks at this scenario both from an application and identity provider point of view and walks you through the necessary concepts to centralize application login logic both using a standard product like Active Directory Federation Services as well as a custom token service using WIF’s API support. Externalizing Authentication for SOAP Services One big benefit of WIF is that it unifies the security programming model for ASP.NET and WCF. In the spirit of the preceding modules, we will have a look at how WIF integrates into the (SOAP) web service world. You will learn how to separate authentication into a separate service using the WS-Trust protocol and how WIF can simplify the WCF security model and extensibility API. Day 2 Advanced Topics:  Security Token Service Architecture, Delegation and Federation The preceding modules covered the 80/20 cases of WIF in combination with ASP.NET and WCF. In many scenarios this is just the tip of the iceberg. Especially when two business partners decide to federate, you usually have to deal with multiple token services and their implications in application design. Identity delegation is a feature that allows transporting the client identity over a chain of service invocations to make authorization decisions over multiple hops. In addition you will learn about the principal architecture of a STS, how to customize the one that comes with this training course, as well as how to build your own. Outsourcing Authentication:  Windows Azure & the Azure AppFabric Access Control Service Microsoft provides a multi-tenant security token service as part of the Azure platform cloud offering. This is an interesting product because it allows to outsource vital infrastructure services to a managed environment that guarantees uptime and scalability. Another advantage of the Access Control Service is, that it allows easy integration of both the “enterprise” protocols like WS-* as well as “web identities” like LiveID, Google or Facebook into your applications. ACS acts as a protocol bridge in this case where the application developer doesn’t need to implement all these protocols, but simply uses a service to make it happen. Claims & Federation for the Web and Mobile World Also the web & mobile world moves to a token and claims-based model. While the mechanics are almost identical, other protocols and token types are used to achieve better HTTP (REST) and JavaScript integration for in-browser applications and small footprint devices. Also patterns like how to allow third party applications to work with your data without having to disclose your credentials are important concepts in these application types. The nice thing about WIF and its powerful base APIs and abstractions is that it can shield application logic from these details while you can focus on implementing the actual application. HTH

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• NFJS Central Iowa Software Symposium Des Moines Trip Report

  - by reza_rahman

  As some of you may be aware, I recently joined the well-respected US based No Fluff Just Stuff (NFJS) Tour. If you work in the US and still don't know what the No Fluff Just Stuff (NFJS) Tour is, you are doing yourself a very serious disfavor. NFJS is by far the cheapest and most effective way to stay up to date through some world class speakers and talks. Following the US cultural tradition of old-fashioned roadshows, NFJS is basically a set program of speakers and topics offered at major US cities year round. The NFJS Central Iowa Software Symposium was held August 8 - 10 in Des Moines. The attendance at the event and my sessions was moderate by comparison to some of the other shows. It is one of the few events of it's kind that take place this part the country so it is extremely important. I had five talks total over two days, more or less back-to-back. The first one was my JavaScript + Java EE 7 talk titled "Using JavaScript/HTML5 Rich Clients with Java EE 7". This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. I am delivering this material at JavaOne 2014 as a two-hour tutorial. This should give me a little more bandwidth to dig a little deeper, especially on the JavaScript end. The second talk (on the second day) was our flagship Java EE 7/8 talk. Currently the talk is basically about Java EE 7 but I'm slowly evolving the talk to transform it into a Java EE 8 talk as we move forward. The following is the slide deck for the talk: JavaEE.Next(): Java EE 7, 8, and Beyond from Reza Rahman The next talk I delivered was my Cargo Tracker/Java EE + DDD talk. This talk basically overviews DDD and describes how DDD maps to Java EE using code examples/demos from the Cargo Tracker Java EE Blue Prints project. Applied Domain-Driven Design Blue Prints for Java EE from Reza Rahman The third was my talk titled "Using NoSQL with ~JPA, EclipseLink and Java EE". The talk covers an interesting gap that there is surprisingly little material on out there. The talk has three parts -- a birds-eye view of the NoSQL landscape, how to use NoSQL via a JPA centric facade using EclipseLink NoSQL, Hibernate OGM, DataNucleus, Kundera, Easy-Cassandra, etc and how to use NoSQL native APIs in Java EE via CDI. The slides for the talk are here: Using NoSQL with ~JPA, EclipseLink and Java EE from Reza Rahman The JPA based demo is available here, while the CDI based demo is available here. Both demos use MongoDB as the data store. Do let me know if you need help getting the demos up and running. I finishd off the event with a talk titled Building Java HTML5/WebSocket Applications with JSR 356. The talk introduces HTML 5 WebSocket, overviews JSR 356, tours the API and ends with a small WebSocket demo on GlassFish 4. The slide deck for the talk is posted below. Building Java HTML5/WebSocket Applications with JSR 356 from Reza Rahman The demo code is posted on GitHub: https://github.com/m-reza-rahman/hello-websocket. My next NFJS show is the Greater Atlanta Software Symposium on September 12 - 14. Here's my tour schedule so far, I'll keep you up-to-date as the tour goes forward: September 12 - 14, Atlanta. September 19 - 21, Boston. October 17 - 19, Seattle. I hope you'll take this opportunity to get some updates on Java EE as well as the other useful content on the tour?

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• Green (Screen) Computing

  - by onefloridacoder

  I recently was given an assignment to create a UX where a user could use the up and down arrow keys, as well as the tab and enter keys to move through a Silverlight datagrid that is going be used as part of a high throughput data entry UI. And to be honest, I’ve not trapped key codes since I coded JavaScript a few years ago.  Although the frameworks I’m using made it easy, it wasn’t without some trial and error.    The other thing that bothered me was that the customer tossed this into the use case as they were delivering the use case.  Fine.  I’ll take a whack at anything and beat up myself and beg (I’m not beyond begging for help) the community for help to get something done if I have to. It wasn’t as bad as I thought and I thought I would hopefully save someone a few keystrokes if you wanted to build a green screen for your customer.   Here’s the ValueConverter to handle changing the strings to decimals and then back again.  The value is a nullable valuetype so there are few extra steps to take.  Usually the “ConvertBack()” method doesn’t get addressed but in this case we have two-way binding and the converter needs to ensure that if the user doesn’t enter a value it will remain null when the value is reapplied to the model object’s setter.  1: using System; 2: using System.Windows.Data; 3: using System.Globalization; 4:  5: public class NullableDecimalToStringConverter : IValueConverter 6: { 7: public object Convert(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture) 8: { 9: if (!(((decimal?)value).HasValue)) 10: { 11: return (decimal?)null; 12: } 13: if (!(value is decimal)) 14: { 15: throw new ArgumentException("The value must be of type decimal"); 16: } 17:  18: NumberFormatInfo nfi = culture.NumberFormat; 19: nfi.NumberDecimalDigits = 4; 20:  21: return ((decimal)value).ToString("N", nfi); 22: } 23:  24: public object ConvertBack(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture) 25: { 26: decimal nullableDecimal; 27: decimal.TryParse(value.ToString(), out nullableDecimal); 28:  29: return nullableDecimal == 0 ? null : nullableDecimal.ToString(); 30: } 31: }            The ConvertBack() method uses TryParse to create a value from the incoming string so if the parse fails, we get a null value back, which is what we would expect.  But while I was testing I realized that if the user types something like “2..4” instead of “2.4”, TryParse will fail and still return a null.  The user is getting “puuu-lenty” of eye-candy to ensure they know how many values are affected in this particular view. Here’s the XAML code.   This is the simple part, we just have a DataGrid with one column here that’s bound to the the appropriate ViewModel property with the Converter referenced as well. 1: <data:DataGridTextColumn 2: Header="On-Hand" 3: Binding="{Binding Quantity, 4: Mode=TwoWay, 5: Converter={StaticResource DecimalToStringConverter}}" 6: IsReadOnly="False" /> Nothing too magical here.  Just some XAML to hook things up.   Here’s the code behind that’s handling the DataGridKeyup event.  These are wired to a local/private method but could be converted to something the ViewModel could use, but I just need to get this working for now. 1: // Wire up happens in the constructor 2: this.PicDataGrid.KeyUp += (s, e) => this.HandleKeyUp(e);   1: // DataGrid.BeginEdit fires when DataGrid.KeyUp fires. 2: private void HandleKeyUp(KeyEventArgs args) 3: { 4: if (args.Key == Key.Down || 5: args.Key == Key.Up || 6: args.Key == Key.Tab || 7: args.Key == Key.Enter ) 8: { 9: this.PicDataGrid.BeginEdit(); 10: } 11: }   And that’s it.  The ValueConverter was the biggest problem starting out because I was using an existing converter that didn’t take nullable value types into account.   Once the converter was passing back the appropriate value (null, “#.####”) the grid cell(s) and the model objects started working as I needed them to. HTH.

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• New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

  - by Jason Crease

  One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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