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  • links for 2011-02-14

    - by Bob Rhubart
    Glenn Fawcett: Solaris Eye for the Linux Guy, or how I learned to stop worrying about Linux and Love Solaris (Part 1) Glenn says: "This entry goes out to my Oracle techie friends that have been in the Linux camp for sometime now and are suddenly finding themselves needing to know more about Solaris… hmmmm… I wonder if this has anything to do with Solaris now being an available option with Exadata?"  (tags: linux solaris oracle) Enterprise Software Development with Java: High Performance JPA with GlassFish and Coherence - Part 2 Oracle ACE Director Markus Eisele describes "the steps you have to take to configure a JPA backed Cache with Coherence and how you could use it from within GlassFish as a high performance data store." (tags: oracle otn oracleace java glassfish coherence) TOGAF a Registered Trademark and Surpasses 15k Certifications EA Blogs Mike Walker relays news on the TOGAF standard. (tags: entarch togaf) Weblogic or wait? | Capping IT Off | Capgemini "So when would you move over to the new Oracle Technology?" asks Arjan Kramer. " Well, as always there can be several reasons..." (tags: oracle capgemini weblogic) Random Monday Thoughs (Art of SOA Governance) "Governance is what insurance is to new cars, be it to SOA, IT transformations and software development. Governance is a insurance policy against risk of failure." - Terry Goldman (tags: oracle otn soa soagovernance)

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  • September OTN Member Offers

    - by Cassandra Clark - OTN
    Oracle OpenWolrd and JavaOne are coming....so the OTN team is knee deep in planning the OTN Lounges that will be at each event this year (more info in another post soon), but we managed to work with our partners to offer a nice BIG list of NEW offers for September.  Visit Oracle Technology Network Member Discount page for codes and links to these great offers! Oracle Press Oracle Technology Network members get 40% off the newest Oracle Press title, Oracle Exalogic Elastic Cloud Handbook by Tom Plunkett! Mike Murach & Associates, Inc. Get 30% off and sample chapter of Murach’s SQL Server 2012 for Developers by Bryan Syverson and Joel Murach Manning - 41% off titles below and sample chapter of each. Making Java Groovy OCA Java SE 7 Programmer I Certification Guide Apress - Get 30% off on apress.com on Java 7 Recipes A Problem-Solution Approach Safari Books Online - OTN members get 30 days of free access + 20% off unlimited access to Safari Books Online for 6 months. Safari Books Online offers subscription access to more than 24,000 books and training videos about technology, digital media, business management and professional development from leading publishers such as Oracle Press, O'Reilly Media, Que, Addison-Wesley, Wrox, Cisco Press, Microsoft Press, McGraw Hill, Wiley, Apress, Adobe Press and many others. Already a customer? Come see us at Oracle OpenWorld (booth 537) or JavaOne (5110) and mention this to get a shirt!

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  • Five Ideas: Project Management

    - by Sylvie MacKenzie, PMP
     Except from Profit Magazine “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies.” —Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, on helping AmeriCares deliver aid to Haiti “Primavera P6 Analytics generates information that can help organizations improve their utilization and trim down overall operating costs. But more importantly, it gives organizations improved visibility.” —Yasser Mahmud, vice president of product strategy and industry marketing in Oracle’s Primavera Global Business Unit “Organizations are constantly looking for ways to improve the speed and precision of their decisions and work without creating environments and systems that limit their personnel through rigid structures and inflexible processes. The latest release of Primavera Portfolio Management meets this demand by further streamlining processes and supporting enhanced decision-making, helping drive better value from portfolios. In addition, the new UI clearly demonstrates Oracle's commitment to providing a seamlessly integrated enterprise project portfolio management product suite.” —Mike Sicilia, senior vice president, Oracle's Primavera “Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation.” —from Eaton Operations Services Manager Marcos Baccetto's 9 Project Management Tips “AEC firms must strategically pursue standardization opportunities in the project management area while preserving the spirit of entrepreneurism and flexibility at an individual project manager level. An enterprise technology platform doesn't only help with standardization of key project management processes across the enterprise; it also improves performance management, team collaboration and client specific reporting at an individual project level.” —Maneesh Chhabra is a director of Industry Strategy and Insight at Oracle

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  • Visual Studio 2010 Modeling and Architecture Tools

    - by MikeParks
    Jennifer Marsman (Microsoft Evangelist) and Cameron Skinner (Microsoft Visual Studio Product Unit Manager) recently stopped by our office while they were passing through Louisville on their tour to give us a presentation on the new Visual Studio 2010 Modeling and Architecture Tools. I checked out these new features when Visual Studio 2010 Beta versions originally rolled out and have been really impressed with this stuff ever since then. So it was pretty cool to actually learn some new techniques from Cameron himself since he helped write the actual code behind some of those features. If you've upgraded to Visual Studio 2010 recently I would highly recommend using the Architecture tools. They're awesome. If you want to make improvements to it, they even have their own SDK for it. There are plenty of blogs out there to show you how to use it. I've been waiting to find a tool that works like this where I can really analyze the code in solutions and projects and see how everything ties together. It's really handy if you're asked to work on a new project and aren't familiar with how it works. Just run the tools, analyze the DLL's, learn how everything works, and then you'll be ready to implement new code! It's a great tool to learn new systems quick and easy and it's all housed within the Visual Studio IDE. I just wanted to write a blog to brag about it a little bit, so I figured I'd throw this up here. It's a must have tool for Developers/Architects. Here's some screenshots of when I was using it earlier:   Thanks everyone! - Mike

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  • IOUG SIG Webcast on October 30th : Performance Tuning your DB Cloud

    - by Anand Akela
    The Oracle Enterprise Manager Special Interest Group (SIG) is a growing body of IOUG members who manage or are interested in all aspects of Oracle Enterprise Manager. This IOUG SIG is managed by volunteers and supported by Oracle Enterprise Manager product managers and developers. The purpose of the SIG is to bring relevant information and education through webcasts, discussions and networking to users interested in learning more about the product, and to share user experiences. On October 30th at 10 AM pacific time, Oracle Enterprise Manager SIG is hosting a webcast on "Performance Tuning your DB Cloud in OEM 12c Cloud Control - 360 Degrees". In this webcast, Tariq Farooq , CEO, BrainSurface and Mike Ault, Oracle  will provide a tutorial on how to monitor and perform performance tuning of the Oracle database cloud environment. You will learn how to leverage Oracle Enterprise Manager for tuning, trouble-shooting & monitoring your Oracle Database Cloud Ecosystem. The session covers lessons learned, tips/tricks, recommendations, best practices, gotchas and a whole lot more on how to effectively use Oracle Enterprise Manager Cloud Control 12c for quick, easy & intuitive performance tuning of your Oracle Database Cloud. Session Objectives:• Leveraging OEM12c Cloud Control for Oracle DB Tuning/Monitoring • Limited Deep-Dive on AWR • Oracle DB Cloud Performance Tuning • Best Practices for DB Cloud Maintenance/Monitoring Register Now ! Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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  • 25 Favorite JCP Award Memories

    - by heathervc
    As we celebrated the 10th Annual JCP Awards and Party at JavaOne last week, we asked attendees to share their favorite memories.  Add yours to the retrospective list below... The 10th Award party will be the best :-) I won a DSLR camera at the 2011 JCP party and have taken many awesome photos of my family with it ever since!  Thanks JCP! Remembering the password to get in! It was very fascinating talking to all those JUG Members of last years' (2011) party and hearing about their hopes & expectations.  Especially from members of SouJava and LJC. Hanging out with my friends Best food and one of my colleagues won the raffle prize. My friend Brian won a jacket 3 years ago and my friend Craig won a camera last year. 2010 when I took home 2 awards on behalf of JSRs I'm on. When Patrick & Scott sang 'Light My Fire'! Catch up with friends! Being able to attend my first JCP party and and joining JCP community. Of course it's when some people won the award (SouJava and LJC)!   Meeting Crazy Bob! This is my first. Mike  to be JCP Member of the Year in 2011. When SouJava and London Java Community won Member of the Year award! JBoss making CDI Everything! When SouJava won the JCP Member of the Year award. I love feeling like it is the Oscars! First Party! Winning JCP Member of the Year last year. The year I was running for it (JCP Award). 2009 music and hostess. Obscured on legal advice.

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  • Dual monitors, screen resolution, xorg.conf.d

    - by Flase
    I do a lot of RTFM but this one has got me stuck. I have Ubuntu Studio 12.04 Precise Pangolin with XFCE as its default desktop. My old HIS ATI Radeon 9250 graphics card was adding red crud across the screen with the generic driver, but downloading the proprietary "fglrx" driver makes it work cleanly. The trouble is the Catalyst control centre refuses to recognise my old card so I must do some manual configuring to make sure both the DVI and VGA monitors are capable of the correct screen resolution (both 1280x1024) and a dual display. It used to be easier to just edit the existing xorg.conf file and add another resolution and so forth, but now there are automatic xorg.conf.d directories (more than one) with scant documentation. Creating a generic xorg.conf with a terminal command creates every setting imaginable. What I want to do is create the simplest conf file which just tells the system the following: My VGA monitor can do 1280x1024 60Hz The two monitors together may be 2560x1024 width The VGA monitor on the right I might need to specify Xinerama if it's needed Thank you. I don't think I need to bore you with log files, but please ask for further info. Mike

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  • Chromebook C720 - issue suspending and booting

    - by user72727
    I recently bought an Acer C720 chromebook (Celeron, 2GB RAM, 16GB SSD) with the intention of loading Linux and using it as a cheap development laptop while on my holiday. The installation sort of went ok but initially the trackpad didn't work so I ran a script that mostly fixed that. My current issues are: Booting: it still goes to the chrome "unknown os" white screen - I have to press ctrl L - then escape then 1 then wait for 30 secs while it seems to be searching for something. Then Ubunto loads up fine. Any idea how to fix this? Suspend: if I close the lid of the laptop then it doesn't seem to suspend properly. At least when I open the lid the screen appears to be on but the screen is blank with a cursor. Nothing responds on the keyboard and I have to hold the power down to restart it. The suspend from the top menu has the same issue. Moving windows: I don't have a mouse click button so how do I move windows around the screen? Launcher bar: I've set mine to auto hide (which it does) but what exactly do you have to do to get it back? I just repeatedly jab the mouse at the side of the screen and eventually it pops up. I don't mind starting all over again but obviously a quick fix is preferred ;) Mike Ubunto 14.04.1 LTS Kernel 3.13.0-32-generic PS Sorry for so many questions.

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  • Integrated Reporting is Getting Closer

    - by jmorourke
    Oracle recently sponsored a webcast on CFO.com titled:  The CFO Playbook on Integrated Reporting: Integrating Sustainability into Financial Disclosures.  The speakers for this webcast were James Margolis, partner with Environmental Resources Management (ERM), a global provider of environmental, health, safety, risk and sustainability consulting services (EHSS) and Mike Wallace, Director of the Global Reporting Initiative's Focal Point USA. This webcast focused on why top companies in the U.S. and overseas are incorporating sustainability content into their annual reports and other financial disclosures. The speakers discussed the benefits of integrating sustainability reporting with traditional financial reporting. They noted how investors, corporate directors, lenders and most recently, the Securities and Exchange Commission, use this information to better understand, benchmark and value companies. They also discussed the November 2012 release of an Integrated Reporting Framework by the International Integrated Reporting Council (IIRC).  See the press release and link to the framework here.  The shift towards integrated financial and sustainability reporting is gaining momentum with a number of global stock exchanges endorsing this approach in 2012.  See the links here if you want to listen to the webcast or download the slides. Also, here is a demonstration of Oracle’s solution for integrated financial and sustainability reporting. If you’re interested in learning more about this and Oracle’s other Sustainability Reporting solutions, click here. If you have any questions or need additional information, please feel free to contact me at [email protected].

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  • A Cost Effective Solution to Securing Retail Data

    - by MichaelM-Oracle
    By Mike Wion, Director, Security Solutions, Oracle Consulting Services As so many noticed last holiday season, data breaches, especially those at major retailers, are now a significant risk that requires advance preparation. The need to secure data at all access points is now driven by an expanding privacy and regulatory environment coupled with an increasingly dangerous world of hackers, insider threats, organized crime, and other groups intent on stealing valuable data. This newly released Oracle whitepaper entitled Cost Effective Security Compliance with Oracle Database 12c outlines a powerful story related to a defense in depth, multi-layered, security model that includes preventive, detective, and administrative controls for data security. At Oracle Consulting Services (OCS), we help to alleviate the fears of massive data breach by providing expert services to assist our clients with the planning and deployment of Oracle’s Database Security solutions. With our deep expertise in Oracle Database Security, Oracle Consulting can help clients protect data with the security solutions they need to succeed with architecture/planning, implementation, and expert services; which, in turn, provide faster adoption and return on investment with Oracle solutions. On June 10th at 10:00AM PST , Larry Ellison will present an exclusive webcast entitled “The Future of Database Begins Soon”. In this webcast, Larry will launch the highly anticipated Oracle Database In-Memory technology that will make it possible to perform true real-time, ad-hoc, analytic queries on your organization’s business data as it exists at that moment and receive the results immediately. Imagine real-time analytics available across your existing Oracle applications! Click here to download the whitepaper entitled Cost Effective Security Compliance with Oracle Database 12c.

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  • Herding Cats - That's My Job....

    - by user709270
    Written by Mike Schmitz - Sr. Director, Program Management Oracle JD Edwards  I remember seeing a super bowl commercial several years ago showing some well dressed people on the African savanna herding cats. I remember turning to the people I was watching the game with and telling them, “You just watched my job description”. Releasing software is a multi-facetted undertaking. In addition to making sure the code changes are complete, you also need to make sure the other key parts of a release are ready. For example when you have a question about the software, will the person on the other end of the phone be ready to answer your question? If you need training on that cool new piece of functionality, will there be an online training course ready for you to review? If you want to read about how the software is supposed to function, is there a user manual available? Putting all the release pieces together so they are available at the same time is what the JD Edwards Program Management team does. It is my team’s job to work with all the different functional teams so when a release is made generally available you have all the things you need to be successful. The JD Edwards Program Management team uses an internal planning tool called the Release Process Model (RPM) to ensure all deliverables are accounted for in a release. The RPM makes sure all the release deliverables are ready at the correct time and in the correct format. The RPM really helps all the functional teams in JD Edwards know what release deliverables they are accountable for and when they are to be delivered. It is my team’s job to make sure everyone understands what they need to do and when they need to deliver. We then make sure they are all on track to deliver on-time and in the right format. It is just that some days this feels like herding cats.

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  • Java Magazine: Growing on Open

    - by Tori Wieldt
    The November/December issue of Java Magazine is now out, with several great Java stories, including: Growing on Open AgroSense provides an all-Java open source platform for sustainable farming and precision agriculture. An Engine for Big Data Hadoop uses Java for large-scale analytics. JavaFX in SpringStephen Chin shows you why to use the Spring framework on the client. JCP Executive Q&A: Mike MilinkovichThe Eclipse Foundation’s executive director assesses the state of Java and the JCP. Exploring Lambda Expressions for the Java Language and the JVMBen Evans, Martijn Verburg, and Trisha Gee help you get ready for lambda expressions in Java SE 8. Get Started with Java SE for Embedded Devices on Raspberry PiWe walk you through getting Linux and Java SE for Embedded Devices to run on the Raspberry Pi in less than an hour. Java NationGet the news from JavaOne 2012 in San Francisco. Java Magazine is a bi-monthly online publication. It includes technical articles on the Java language and platform; Java innovations and innovators; JUG and JCP news; Java events; links to online Java communities; and videos and multimedia demos. Subscriptions are free. Do you have feedback about Java Magazine? Send a tweet to @oraclejavamag.

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  • Mix10 is in history, Windows Phone 7 is here!

    MIX10was really a fantastic conference for Telerik! We had great talks, many customers stopped by our booth and we've got a lot of great feedback for our Silverlight Controls. Thank you for stopping by and sharing your opinion! So now, that the MIX is over, there is one question left: What Telerik will develop for theWindows Phone 7? We had this question on the booth over and over again and it is no doubt that the WP7 development is a hot topic now. All we can sayat this momentis that Yes, we are looking into this and we actually have some of our controls already partially working with WP7 internally :) You know that the Silverlight version for WP7 is Silverlight 3 and it has some very good additions over it in order to support the phone hardware - like webcam, mic, accelerometer, etc. If you missed the conference and the sessions- here is a list of videos thatwill get you started: Building Windows Phone Applications with Silverlight, Part 1 Mike Harsh Building Windows Phone Applications with Silverlight, Part 2 Peter Torr The good thing isthat our controls will needvery few tweaks in order to be *compiled* against the WP7 Silverlight runtime. But, the more interesting part is actually what are the scenarios that our controls will be used in. How different they will be from the desktop version of the SL? This is where we need your feedback - drop as a line and let us know what are your expectations in this area. Do you need something specific, a feature or a new control that you like to use, or maybe you have a specific scenario that you want to share. Nowthe ball is in your hands - write on the forums, send us a ticket, or just leave your comment on WP7 developmentbelow! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Integrated Reporting Is Getting Closer

    - by Evelyn Neumayr
    By John O’Rourke, Vice President, Product Marketing, Oracle Oracle recently sponsored a webcast on CFO.com titled:  The CFO Playbook on Integrated Reporting: Integrating Sustainability into Financial Disclosures which focused on why top companies in the U.S. and overseas are incorporating sustainability content into their annual reports and other financial disclosures.  The webcast speakers, James Margolis, partner with Environmental Resources Management (ERM), a global provider of environmental, health, safety, risk and sustainability consulting services (EHSS) and Mike Wallace, Director of the Global Reporting Initiative's Focal Point USA, discussed the benefits of integrating sustainability reporting with traditional financial reporting. They noted how investors, corporate directors, lenders and most recently, the Securities and Exchange Commission, use this information to better understand, benchmark and value companies. They also talked about the November 2012 release of an Integrated Reporting Framework by the International Integrated Reporting Council (IIRC).  Read the press release and link to the framework here.  The shift towards integrated financial and sustainability reporting is gaining momentum with a number of global stock exchanges endorsing this approach in 2012.  Visit these links to listen to the webcast and download the slides. You can also view a demonstration of Oracle's solution for integrated financial and sustainability reporting. If you’re interested in learning more about this and Oracle’s other sustainability reporting solutions, click here. If you have any questions or need additional information, please feel free to contact me at [email protected].

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  • Audio not working in 12.10

    - by frampy
    I did a clean install of 12.10, when I open Sound Settings in gnome the only device in the list is "Dummy Output", and sound is not working. Sound worked fine out of the box in 12.04 I ran alsamixer, it says my card is "HDA Intel", and chip is "Realtek ALC880". The alsamixer playback output was set to mute at first, unmuting did not fix. I checked out the info at http://www.unixmen.com/2012003-howto-resolve-nosound-problem-on-ubuntu/ as suggested on a similar question, I've done everything there except installing the ubuntu audio dev team driver. Should I try install this? Edit: I've been reading the sound troubleshooting guide at https://help.ubuntu.com/community/SoundTroubleshooting It looks like Ubuntu is finding my audio device correctly. mike@wucade:~$ lspci -v | grep -A7 -i "audio" 00:1b.0 Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller (rev 03) Subsystem: Albatron Corp. Device 2668 Flags: bus master, fast devsel, latency 0, IRQ 40 Memory at d01c0000 (64-bit, non-prefetchable) [size=16K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel Still stuck as to why this isn't working.

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  • Oracle???????????47??????????

    - by user758881
    Oracle???2014?5?31???,??????,40?Oracle???????47????Oracle??? Oracle Accelerate ????? ?Oracle 2014?????????47???????????????????????Oracle????,??Oracle Financials Cloud, Oracle Sales Cloud ? Oracle Service Cloud –???? Oracle CX Cloud, ?? Oracle Human Capital Management (HCM) Cloud. ???Oracle Accelerate??????????????????? ???????????????????, ??, ???, ??, ??, ???????????????????,????????????????? ???????????????????????????????,Oracle??????????????????????Oracle???Oracle????????????? l   ??????????,???????????????——Oracle ???? eVerge Group, Certus Solutions, Presence of IT, CSolutor, Grant Thornton, ? KBACE Technologies ?????Oracle HCM Cloud ?Oracle Accelerate ????????????????????????,???????????????????,???????????????? l   ???????????????????????????——DAZ, Inc., Frontera Consulting?Inoapps ?????Oracle Financials Cloud????????????????????????? l   ?????????????????????——Capricorn Ventis, Enigen, Fellow Consulting, Solveso Interactive, CSolutor, Birchman Consulting,BPI On Demand, Business Technology Services (BizTech)? eVerge Group?????Oracle CX Cloud?????????????????????????? ??,Oracle???????????????????????????????????: l   ?????? BPI On Demand ??????????????????????Oracle Sales Cloud????? ?????????? ·          “??????????????????? ???Oracle Financials Cloud?Oracle Accelerate???? ?????????????????????????????????????????????????”–Phil Wilson, Business Development & Alliances,Inoapps ·          “KBACE?Oracle Accelerate???????KBACE ????????????????????????????????????????KBACE? Oracle Accelerate????,??Oracle HCM???,????????????????????”–Mike Peterson, President & COO, KBACE Technologies ·          “???????Oracle Financials Cloud,??????????????????????????????????????????????Oracle Accelerate????,????????????????????”—Deborah Arnold, President, DAZ Systems, Inc. ·          “????????????Oracle ERP Cloud????Oracle Accelerate?????????????????” - Sean Moore, Principal. C3Biz ·          “????,????Oracle HCM????????????????????????????eVerge Group??Oracle HCM????Oracle Accelerate???????????????????????” - John Peketz, Vice President, Marketing, eVerge Group

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  • Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

    - by Christie Flanagan
    Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • The “Customer” Experience Revolution is Here

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Anthony Lye, SVP, Oracle Development The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value. Here’s some food for thought, according to the 2011 Customer Experience Impact (CEI) Report, a full 89 percent of consumers will switch brands for a better customer experience. In short, in today’s era of the empowered consumer, delivering excellent customer experiences is what will, and is, defining the next great brands. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City. You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do: #OracleCX, #ExperienceRevolution

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  • Today's Links (6/29/2011)

    - by Bob Rhubart
    Event-Driven SOA: Events meet Services | Guido Schmutz Oracle ACE Director Guido Schmutz shows you how to achieve extreme loose coupling within a Service-Oriented Architecture by using event-driven interactions. Misconceptions About Software Architecture | Sanjeev Kumar A concise, to-the-point, and informative article by Sanjeev Kumar. Good Leaders Acknowledge What Can't Be Done - Jeffrey Pfeffer - Harvard Business Review "None of us likes to admit to bad decisions," says Jeffrey Pfeffer. "But imagine how much harder that is for someone who has been chosen to lead a large organization precisely because he or she is thought to have the power to see the future more clearly and chart a wise course." Suboptimal Thinking within Enterprise Architecture | James McGovern McGovern says: "We need to remember that enterprises live and thrive beyond just the current person at the helm." Boundaryless Information Flow | Richard Veryard "If all the boundaries are removed or porous, then the (extended) enterprise or ecosystem becomes like a giant sponge, in which all information permeates the whole," Veryard says. "Some people may think that's a good idea, but it's not what I'd call loose coupling." Coming to a City Near You: Oracle Business Analytics Summits | Rob Reynolds This series of events includes a Technology and Architecture track. New Date for Implementation of Sun Hands-On Course Requirement (Oracle Certification) As announced on the Oracle Certification website, Java Architect, Java Developer, Solaris System Administrator and Solaris Security Administrator certification tracks will include a new mandatory course attendance requirement. VirtualBox 4.0.10 is now available for download | Bob Netherton Netherton shares information on the new release. Updated Technical Best Practices whitepaper | Anthony Shorten The Technical Best Practices whitepaper has been updated with the latest advice. "New advice includes new installation advice, advanced settings, new security settings and advice for both Oracle WebLogic and IBM WebSphere installations," says Shorten. Kscope 11 ADF, AIA and Business Rules | Peter Paul van de Beek Whitehorses Solution Architect Peter Paul van de Beek shares his impressions of KScope11 presentations by Markus Eisele, Sten Vesterli, and Edwin Biemond. Amazon AWS for the learning experience | Andrej Koelewijn "Using AWS changes your expectations how your internal data center should operate," says Koelewijn. BPMN is dead, long live BPEL! (SOA Partner Community Blog) Jürgen Kress shares information -- including a long list of speakers -- for the SOA & BPM Integration Days 2011 conference, October 12th & 13th 2011 in Düsseldorf. InfoQ: HTML5 and the Dawn of Rich Mobile Web Applications James Pearce introduces cross-platform web apps development using HTML5 and web frameworks, such as jQTouch, jQuery Mobile, Sencha Touch, PhoneGap, outlining what makes a good framework. InfoQ: Interview and Book Excerpt: CMMI for Development "Frameworks like TOGAF are used to define an architecture that aligns IT assets and resources to support key business needs and processes of key stakeholders," says SEI's Mike Konrad. "But the individual application systems, capabilities, services, networks, and other IT assets and infrastructure still need to be acquired, developed, or sustained." InfoQ: Architecting a Cloud-Scale Identity Fabric | Eric Olden "The most cited reason for not moving to the cloud is concern about security," says Olden. "In particular, managing user identity and access in the cloud is a tough problem to solve and a big security concern for organizations."

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  • SOA Community Newsletter June 2013

    - by JuergenKress
    Dear SOA partner community member Thanks for showing us your interest to rerun the Fusion Middleware Summer Camps! After knowing your suggestions we are happy to announce the 3rd edition of our advanced Fusion Middleware training. The camps will take place from August 26th - 30th 2013 in Lisbon Portugal. Topics will include Adaptive Case Management (ACM) as part of BPM Suite, b2b, Advanced SOA and SOA Governance. Please make sure you plan and book your seat in advance - (Booking is on the basis of first come first seat!). Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the SOA Suite 11g Essentials or BPM Suite 11g Certified Implementation Specialist, you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a SOA or BPM specialization you can request a nice Plaques for your office. As part of our Industrial SOA article services we published “Canonizing a Language for Architecture” in the Service Technology Magazine and on Oracle Technology Network. If you write books or a blog - make sure you share it with us! Cloud Computing is the hottest topic in IT, specially as an architect you should be aware of the concepts and technology, therefore I highly recommend you Thomas Erl’s latest book named “Cloud Computing”. In the BPM space, Adaptive Case Management (ACM) is the hottest topic, with BPM PS6 the backend ACM functionality and an ACM sample application are available. You can even combine this hype with Customer Experience. The BPM section in this newsletter reflects the high importance of the topic and includes BPM PS6 video showing process lifecycle,BPM Resource Kit, Functional Testing, Introduction to Web Forms, Customized Workspace Application and Instance Patching Demo. B2B also become more and more popular in the Oracle SOA Suite. If you could not attend the training organized in the month May, we offer you an additional B2B training as a part of the Summer Camps or you can download the B2B training material from our SOA Community Workspace (SOA Community membership required). Thanks to all for sharing the valuable SOA content with our community! Special thanks to ec4u for the new reference of SOA Suite and AIA Foundation Pack at a Swiss insurance company. It is time to submit a SOA and BPM  reference request today! In this edition of the newsletter you will see Guido and Ronald's second part of OSB article series and Kathiravan Udayakumar's published an exclusive article on SOA Suite best practice. If you want to submit your content for the next edition of the Newsletter then please feel free to submit it to myself. The A-Team is an excellent contributor to the best practice - make sure you visit the new A-Team page and read their articles such as Getting to know Maven. Also on the SOA side, we have published many new articles from the community Oracle SOA Suite for the Busy IT Professional by Frank Munz, SOA Suite Knowledge - Polyglot Service Implementation with Groovy by Alexander Suchier, QA82 Analyzer - Automated Quality Assurance for Oracle SOA Suite Projects, Verifying the Target by Anthony Reynolds and a new book called Oracle SOA Governance 11g Implementation book by Luis Augusto Weir. Two new SOA on-demand training courses NEW - Oracle Business Rules Self-Study Course & Introduction Human Workflow online course are available now! Make use of the Summer Time and get trained - hope to see you in Lisbon for the Summer Camps! Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsJune2013 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress,SOA,BPM

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  • Oracle Announces Leading ISV Integration With Oracle Sales and Marketing Cloud Service

    - by Richard Lefebvre
    More Than 100 ISVs, including Big Machines, Marketo and Xactly, now Provide Integrated Offerings to Help Maximize Sales and Single Customer Viewpoint Demonstrating its continued commitment to business value via open standards and the cloud, Oracle today announced that more than 100 leading ISVs are integrating in the cloud with Oracle Sales and Marketing Cloud Service, a service available through Oracle Cloud. For the first time Oracle Sales and Marketing Cloud Service users can choose from a wide array of directly integrated third-party solutions, providing a new level of choice, seamless deployment and single view of customers with preferred implementations. Top partners, including ActivePrime, Avaya, BigMachines, Box, Brainshark, Callidus Software, CirrusPath, Clicktools, CRMIT, DBSync, EchoSign from Adobe, Eloqua, Fliptop, FPX, HarQen, HubSpot, iHance, InsideSales.com, InsideView, Interactive Intelligence, Lingotek, LinkPoint360, Marketo, Nuance, PerspecSys, Postcode Anywhere, Revegy, salesElement, StrikeIron, upsourceIT, White Springs, X+1 and Xactly, have announced their availability and integration today. By integrating with Oracle Sales and Marketing Cloud Service, ISV solutions can easily be leveraged by customersBy choosing Oracle Sales and Marketing Cloud Service as a sales platform, customers will continue to have complete choice of their own quoting, lead management and sales methodology solutions and it will all be pre-integrated with Oracle Sales and Marketing Cloud Service. With demonstrable integration fusing standards-based technologies, such as SOAP web services, Oracle Sales and Marketing Cloud Service customers choosing ISV integrations will also benefit from familiar ease-of-use and the Oracle Sales and Marketing Cloud ervice user interface, including buttons, links and custom objects for a rich user experience. ISV integration with Oracle Sales and Marketing Cloud Service also enables on-demand contextual data exchange capabilities, linking Oracle Sales and Marketing Cloud Service business data with third-party application data for a complete CRM view. ISVs building robust, repeatable integrations with Oracle Sales and Marketing Cloud Service can begin the process of achieving Oracle Validated Integration, an Oracle PartnerNetwork program that recognizes Oracle partner solutions with proven integration to Oracle Applications. ISVs can learn more about Oracle Validated Integration    here. For customers, Oracle Validated Integration means that a partner’s integration has been tested and validated as functionally and technically sound, that the partner solution is integrated with Oracle Sales and Marketing Cloud Service in a reliable, standardized way, and that the integration operates and performs as documented. Oracle Cloud provides a broad portfolio of Platform Services, Application Services, and Social Services, all on a subscription basis. Oracle Cloud delivers instant value and productivity for end users, administrators, and developers through functionally rich, integrated, secure, enterprise cloud services. Supporting Quotes “BigMachines is a leader in Configure, Price, and Quote solutions in the Cloud. Our solution delivers accurate quotes directly from an opportunity, integrated with the leading Oracle Sales and Marketing Cloud application from Oracle,” says John Pulling, Senior Vice President of Products at Big Machines. “Together, Big Machines and Oracle efficiently automate changes, enabling a faster, more efficient sales process for our joint customers.”   ”Modern marketing and sales must engage customers and prospects in real time across the web, email, social media, online and offline channels to understand where and how to allocate their budgets for maximum return,” said Srini Venkatesan, Senior VP, Products and Engineering at Marketo. “Alignment and integration with Oracle Sales and Marketing Cloud Service allows Marketo’s solutions to deliver innovative capabilities for sales and marketing to adapt and grow their business on the core Oracle platform for CRM.”   “Sales incentives are the best way to drive better performance. Well managed incentives improve the bottom line, particularly when combined with effective sales systems,” said Christopher Cabrera, president and CEO of Xactly Corporation. “With Oracle Sales and Marketing Cloud Service and Xactly working together, customers gain insight and efficiencies. The combination can create more effective compensation programs, while motivating sales to work to its full potential."   “The tremendous integration of leading ISVs with Oracle Sales and Marketing Cloud Service is a testament to the undeniable business value and demand from customers,” said Anthony Lye, SVP of Oracle CRM. “Oracle Sales and Marketing Cloud Service continues to define the industry, and we are proud to work with these leading ISVs to help users simultaneously maximize sales and revenue and extend their current deployments for a deeper and single customer viewpoint.” Supporting Resources Oracle Sales and Marketing Cloud Service Learn More About Oracle Cloud

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  • Apps UX Unveils New Face of Fusion at OpenWorld 2012

    - by Kathy.Miedema
    By Kathy Miedema, Oracle Applications User Experience The Oracle Applications User Experience (UX) team is getting ready to unveil the new face of Oracle Fusion Applications at Oracle OpenWorld 2012 in San Francisco next week. Photos by Martin Taylor, Oracle Applications User ExperienceJeremy Ashley, Vice President of Oracle Applications User Experience, shows the new face of Fusion Applications to a group of trainers at Oracle’s headquarters in Redwood Shores, Calif. Our team spent the past 6 months working on this project, which embraces simplicity with a modern, productive user experience that aims to help our applications customers rapidly scale deployment of essential self-service tasks and speed adoption by users who need quick access to do quick-entry tasks. We have spent the week before OpenWorld at Oracle headquarters in Redwood Shores, conducting training sessions with Fusion UX Advocates (FXA), Oracle UX Sales Ambassadors (SAMBA), and members of the Oracle Usability Advisory Board (OUAB). We showed the new face of Fusion to customers, partners, ACE Directors, and people from our own sales organization. Next week during OpenWorld, they will be showing demos alongside our team members. To find them, look for the Usable Apps t-shirt, with this artwork: You can also get a look at the new face of Fusion during OpenWorld at the following sessions and demopods: GEN9433 - General Session: Oracle Fusion Applications—Overview, Strategy, and Roadmap Presenter: Chris Leone, Senior Vice President, Oracle Monday, Oct. 1, 10:45 a.m. – 11:45 a.m. in Moscone West 2002/2004 AND Wednesday, Oct. 3, 10:1 a.m. – 11:15 a.m. in Moscone West 2002/2004 CON9407 - Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap Presenter: Anthony Lye, Senior Vice President, Oracle Monday, Oct. 1, 3:15 – 4:15 p.m. in Moscone West 2008 CON9438 - Oracle Fusion Applications: Transforming Insight into Action Presenters: Jeremy Ashley, Vice President Applications User Experience, Oracle; Katie Candland, Director Applications User Experience, Oracle; Basheer Khan, founder and CEO of Innowave Technology, an Oracle ACE Director for both Fusion Middleware and Applications, and a Fusion UX Advocate Tuesday, Oct. 2, 10:15 a.m. - 11:15 a.m. in Moscone West 2007 CON9467 - Oracle’s Roadmap to a Simple, Modern User Experience Presenter: Jeremy Ashley, Vice President Applications User Experience, Oracle Wednesday, Oct. 3, 3:30 p.m. - 4:30 p.m. in Moscone West 3002/3004 On the demogrounds: Come to the Apps UX pods for a look at enterprise applications on mobile devices such as smart phones and the iPad, and stay for a demo of the new face of Oracle Fusion Applications. Our demopods will also feature some of the cutting-edge tools in Oracle’s arsenal of usability evaluation methods. The Exhibition Hall at Oracle OpenWorld 2012 will be open Monday through Wednesday, Oct. 1-3. The demogrounds for Oracle Applications are located on the lower level of Moscone West in San Francisco. Hours for the Exhibition Hall are: · Monday, 10 a.m. to 6 p.m. · Tuesday, 9:45 a.m. to 6 p.m. · Wednesday, 9:45 a.m. to 4 p.m.

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  • Oracle ties social, CRM, analytics products to customer experience

    - by Richard Lefebvre
    Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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  • Uploadify & Integrated Windows Authentication

    - by vdh_ant
    Hi guys I'm running into an issue with Uploadify and I hope someone can help. I have put Uploadify into my app and all works fine in dev (using the VS web server). All worked fine and checked until I deployed the app into my test environment which uses Integrated Windows Authentication. When I actually go to upload the file, the browser brings up a login prompt. At this point, even if you type in the correct username and password, the request seems not to complete and even if you tell the browser to remember the password it still brings up the login prompt. When this started to occur, I decided to spin up Fiddler and see what was going on. But guess what, when ever Fiddler is running the issue doesn't occur. Unfortunately I can't make running Fiddler a reuqierment for running the app. Hence does anyone have any ideas. I know there are some issues with Uploadify/flash when using forms authentication but I didn't think they carried across to Integrated Windows Authentication. Cheers Anthony

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  • Remove/squash entries in a vertical hash

    - by Forkrul Assail
    I have a grid that represents an X, Y matrix, stored as a hash here. Some points on the X Y matrix may have values (as type string), and some may not. A typical grid could look like this: {[9, 5]=>"Alaina", [10, 3]=>"Courtney", [11, 1]=>"Gladys", [8, 7]=>"Alford", [14, 11]=>"Lesley", [17, 2]=>"Lawson", [0, 5]=>"Katrine", [2, 1]=>"Tyra", [3, 3]=>"Fredy", [1, 7]=>"Magnus", [6, 9]=>"Nels", [7, 11]=>"Kylie", [11, 0]=>"Kellen", [10, 2]=>"Johan", [14, 10]=>"Justice", [0, 4]=>"Barton", [2, 0]=>"Charley", [3, 2]=>"Magnolia", [1, 6]=>"Maximo", [7, 10]=>"Olga", [19, 5]=>"Isadore", [16, 3]=>"Delfina", [17, 1]=>"Noe", [20, 11]=>"Francis", [10, 5]=>"Creola", [9, 3]=>"Bulah", [8, 1]=>"Lempi", [11, 7]=>"Raquel", [13, 11]=>"Jace", [1, 5]=>"Garth", [3, 1]=>"Ernest", [2, 3]=>"Malcolm", [0, 7]=>"Alejandrin", [7, 9]=>"Marina", [6, 11]=>"Otilia", [16, 2]=>"Hailey", [20, 10]=>"Brandt", [8, 0]=>"Madeline", [9, 2]=>"Leanne", [13, 10]=>"Jenifer", [1, 4]=>"Humberto", [3, 0]=>"Nicholaus", [2, 2]=>"Nadia", [0, 6]=>"Abigail", [6, 10]=>"Zola", [20, 5]=>"Clementina", [23, 3]=>"Alvah", [19, 11]=>"Wallace", [11, 5]=>"Tracey", [8, 3]=>"Hulda", [9, 1]=>"Jedidiah", [10, 7]=>"Annetta", [12, 11]=>"Nicole", [2, 5]=>"Alison", [0, 1]=>"Wilma", [1, 3]=>"Shana", [3, 7]=>"Judd", [4, 9]=>"Lucio", [5, 11]=>"Hardy", [19, 10]=>"Immanuel", [9, 0]=>"Uriel", [8, 2]=>"Milton", [12, 10]=>"Elody", [5, 10]=>"Alexanne", [1, 2]=>"Lauretta", [0, 0]=>"Louvenia", [2, 4]=>"Adelia", [21, 5]=>"Erling", [18, 11]=>"Corene", [22, 3]=>"Haskell", [11, 11]=>"Leta", [10, 9]=>"Terrence", [14, 1]=>"Giuseppe", [15, 3]=>"Silas", [12, 5]=>"Johnnie", [4, 11]=>"Aurelie", [5, 9]=>"Meggie", [2, 7]=>"Phoebe", [0, 3]=>"Sister", [1, 1]=>"Violet", [3, 5]=>"Lilian", [18, 10]=>"Eusebio", [11, 10]=>"Emma", [15, 2]=>"Theodore", [14, 0]=>"Cassidy", [4, 10]=>"Edmund", [2, 6]=>"Claire", [0, 2]=>"Madisen", [1, 0]=>"Kasey", [3, 4]=>"Elijah", [17, 11]=>"Susana", [20, 1]=>"Nicklaus", [21, 3]=>"Kelsie", [10, 11]=>"Garnett", [11, 9]=>"Emanuel", [15, 1]=>"Louvenia", [14, 3]=>"Otho", [13, 5]=>"Vincenza", [3, 11]=>"Tate", [2, 9]=>"Beau", [5, 7]=>"Jason", [6, 1]=>"Jayde", [7, 3]=>"Lamont", [4, 5]=>"Curt", [17, 10]=>"Mack", [21, 2]=>"Lilyan", [10, 10]=>"Ruthe", [14, 2]=>"Georgianna", [4, 4]=>"Nyasia", [6, 0]=>"Sadie", [16, 11]=>"Emil", [21, 1]=>"Melba", [20, 3]=>"Delia", [3, 10]=>"Rosalee", [2, 8]=>"Myrtle", [7, 2]=>"Rigoberto", [14, 5]=>"Jedidiah", [13, 3]=>"Flavie", [12, 1]=>"Evie", [8, 9]=>"Olaf", [9, 11]=>"Stan", [20, 2]=>"Judge", [5, 5]=>"Cassie", [7, 1]=>"Gracie", [6, 3]=>"Armando", [4, 7]=>"Delia", [3, 9]=>"Marley", [16, 10]=>"Robyn", [2, 11]=>"Richie", [12, 0]=>"Gilberto", [13, 2]=>"Dedrick", [9, 10]=>"Liam", [5, 4]=>"Jabari", [7, 0]=>"Enola", [6, 2]=>"Lela", [3, 8]=>"Jade", [2, 10]=>"Johnson", [15, 5]=>"Willow", [12, 3]=>"Fredrick", [13, 1]=>"Beau", [9, 9]=>"Carlie", [8, 11]=>"Daisha", [6, 5]=>"Declan", [4, 1]=>"Carolina", [5, 3]=>"Cruz", [7, 7]=>"Jaime", [0, 9]=>"Anthony", [1, 11]=>"Esta", [13, 0]=>"Shaina", [12, 2]=>"Alec", [8, 10]=>"Lora", [6, 4]=>"Emely", [4, 0]=>"Rodger", [5, 2]=>"Cedrick", [0, 8]=>"Collin", [1, 10]=>"Armani", [16, 5]=>"Brooks", [19, 3]=>"Eleanora", [18, 1]=>"Alva", [7, 5]=>"Melissa", [5, 1]=>"Tabitha", [4, 3]=>"Aniya", [6, 7]=>"Marc", [1, 9]=>"Marjorie", [0, 11]=>"Arvilla", [19, 2]=>"Adela", [7, 4]=>"Zakary", [5, 0]=>"Emely", [4, 2]=>"Alison", [1, 8]=>"Lorenz", [0, 10]=>"Lisandro", [17, 5]=>"Aylin", [18, 3]=>"Giles", [19, 1]=>"Kyleigh", [8, 5]=>"Mary", [11, 3]=>"Claire", [10, 1]=>"Avis", [9, 7]=>"Manuela", [15, 11]=>"Chesley", [18, 2]=>"Kristopher", [24, 3]=>"Zola", [8, 4]=>"Pietro", [10, 0]=>"Delores", [11, 2]=>"Timmy", [15, 10]=>"Khalil", [18, 5]=>"Trudie", [17, 3]=>"Rafael", [16, 1]=>"Anthony"} What I need to do though, is basically remove all the empty entries. Let's say [17,3] = Raphael does not have an element in front of if (let's say - no [16,3] exists) then [17,3] should become [16,3] etc. So basically all empty items will be popped off the vertical (row) structure of the hash. Are there functions I should have a look at or is there an easy squash-like method that would just remove blanks and adjust and move other items? Thanks in advance for your help.

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