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  • Dovecot not working pop3 with postfix

    - by samer na
    $ telnet localhost pop3 Trying ::1... Trying 127.0.0.1... telnet: Unable to connect to remote host: Connection refused $ netstat -l tcp 0 0 *:www : LISTEN tcp 0 0 localhost.localdoma:ipp : LISTEN tcp 0 0 *:smtp : LISTEN tcp 0 0 localhost.localdo:mysql : LISTEN and nothing about dovecot in mail.log or mail.err when I run this service dovecot start I got start: Rejected send message, 1 matched rules; type="method_call", sender=":1.553" (uid=1000 pid=26250 comm="start) interface="com.ubuntu.Upstart0_6.Job" member="Start" error name="(unset)" requested_reply=0 destination="com.ubuntu.Upstart" (uid=0 pid=1 comm="/sbin/init")) in dovecot.conf protocols = imap imaps pop3 pop3s disable_plaintext_auth = no log_timestamp = "%Y-%m-%d %H:%M:%S " mail_location = maildir:/var/spool/mail/%d/%n mail_access_groups = mail first_valid_uid = 106 first_valid_gid = 106 protocol imap { } protocol pop3 { listen=*:110 pop3_uidl_format = %08Xu%08Xv } protocol lda { postmaster_address = [email protected] mail_plugins = quota log_path = /var/log/dovecot-deliver.log info_log_path = /var/log/dovecot-deliver.log } auth default { mechanisms = digest-md5 plain passdb sql { args = /etc/dovecot/dovecot-mysql.conf } userdb sql { args = /etc/dovecot/dovecot-mysql.conf } user = root }

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  • Building a Redundant / Distrubuted Application

    - by MattW
    This is more of a "point me in the right direction" question. I (and my team of 3) have built a hosted web app that queues and routes customer chat requests to available customer service agents (It does other things as well, but this is enough background to illustrate the issue). The basic dev architecture today is: a single page ajax web UI (ASP.NET MVC) with floating chat windows (think Gmail) a backend Windows service to queue and route the chat requests this service also logs the chats, calculates service levels, etc a Comet server product that routes data between the web frontend and the backend Windows service this also helps us detect which Agents are still connected (online) And our hardware architecture today is: 2 servers to host the web UI portion of the application a load balancer to route requests to the 2 different web app servers a third server to host the SQL Server DB and the backend Windows service responsible for queuing / delivering chats So as it stands today, one of the web app servers could go down and we would be ok. However, if something would happen to the SQL Server / Windows Service server we would be boned. My question - how can I make this backend Windows service logic be able to be spread across multiple machines (distributed)? The Windows service is written to accept requests from the Comet server, check for available Agents, and route the chat to those agents. How can I make this more distributed? How can I make it so that I can distribute the work of the backend Windows service can be spread across multiple machines for redundancy and uptime purposes? Will I need to re-write it with distributed computing in mind? I should also note that I am hosting all of this on Rackspace Cloud instances - so maybe it is something I should be less concerned about? Thanks in advance for any help!

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  • Skype support and dead parrot sketches

    - by Greg Low
    We as an industry have a lot to answer for. One thing is the level of support provided for users. Here's the conversation I'm having with Skype right now. It feels like being in a Monty Python skit. I was really hoping that when Microsoft purchased Skype that things might improve. 8:33:44 PM greglowInitial Question/Comment: Subscriptions (Unlimited Country, Unlimited Europe, Unlimited Region, Unlimited World)8:33:44 PM SystemThank you for contacting Skype Customer Support!8:33:49 PM SystemDonna Faye has joined this session!8:33:50 PM SystemConnected with Donna Faye8:33:50 PM SystemThank you for contacting Skype Customer Support!8:33:54 PM SystemPlease hold for the next available Live Support Agent.8:33:59 PM Donna FayeHello! Welcome to Skype Live Support! My name is Donna L. How may I help you?8:34:09 PM greglowI've got a subscription (skypename greglow)8:34:21 PM greglowIt's set to auto-renew8:34:45 PM greglowWhy have I been getting messages about my Skype number expiring, if it's set to renew automatically8:34:54 PM greglowand has recently renewed automatically8:35:09 PM Donna FayeThank you for the information.8:35:29 PM Donna FayeTo better assist you may I know your Skype name, please?8:35:37 PM greglowgreglow8:35:44 PM Donna FayeThank you.8:36:14 PM Donna FayeI understand your concern that you receive an email notification stating that your calling subscription will about to expire. Am I right?8:36:43 PM greglowNo, I got an email telling me that one of my Skype numbers was going to expire8:37:08 PM greglowWhen I went to the website, it said it was part of the subscription and the subscription was set to auto-renew8:37:18 PM greglowThe subscription auto-renewed on Oct XXth8:37:24 PM greglowBut the number still expired8:37:43 PM greglowWhen I logged on today, it said that the number had expired and that I had 52 days left to reactivate it8:37:58 PM greglowI did that but am trying to understand why that happens at all8:38:36 PM greglowWhy do you expire numbers that are part of auto-renewing subscriptions?8:39:49 PM Donna FayeUpon checking your account, your calling subscription link to three Online Numbers.8:39:55 PM greglowcorrect8:40:10 PM greglowbut until an hour or so ago, one of them had expired. why?8:40:54 PM Donna FayeLet me explain to you that now Online Number are detach to a calling subscription unlike before it was attach to the calling subscription so therefore each Online Number will recur individually.8:41:29 PM Donna FayeUpon checking your account it shows that all your Online Number will expire on October XX, 20138:41:44 PM Donna FayeIf you don't want to be charged again for you can cancel it anytime.8:41:59 PM greglowI have set it to charge automatically8:42:06 PM greglowso why do the numbers expire?8:42:32 PM Donna FayeNo they are not expired they are all active.8:42:33 PM greglowif there is an automatic payment set up, why does anything expire?8:42:52 PM greglowyes, but one of them was expired, and I only fixed it a few hours ago8:43:07 PM greglowI'm trying to understand why it expired8:44:54 PM Donna FayeThe email you got just notify you that you should have good enough funding source of your calling subscription and Online Number in order for this to recur.8:45:12 PM greglowAgreed. I did that but the number still expired. Why?8:45:38 PM Donna FayeHowever do not worry on this hence all Online Number are active and not expired.8:45:41 PM greglowWhen I logged on today it said that the number had expired and that I had 52 days left to reactivate it. Why did that happen?8:46:14 PM Donna FayeMay I know the Online Number you are pertaining, please?The number that had expired was (07) XXXX XXXX (Australia)8:49:19 PM Donna FayeOkay, do not worry on this Online Number because this will expire on October XX, 2013.8:49:38 PM Donna FayeThank you for all the information.8:49:46 PM greglowI understand that it won't expire now until next year. I'm trying to understand why it stopped working this time8:49:51 PM greglowso I can avoid that next time8:50:39 PM Donna FayeWhat do yo stop working, you mean that Online Number is unable to be reach out?8:50:59 PM Donna Faye*what do you mean by stop working8:51:18 PM greglowThe Skype number +61 7 XXXX XXXX stopped working because it expired8:51:32 PM Donna FayeNo, this into expired.8:51:34 PM greglowI'm trying to understand why it expired8:51:50 PM greglowSorry I don't follow "this into expired"8:52:39 PM Donna FayeLet me inform you that this Online Number is not expired.8:52:54 PM Donna FayePlease disregard the notification you see on your Skype account.8:53:02 PM greglowSorry, this is getting very frustrating. I already told you I fixed it today. I want to know why it happened.8:53:20 PM Donna FayeHence I can rest assured you that this is active until October XX, 2013.8:53:21 PM greglowSo I can avoid it happening again, on this account, or on our other accounts8:53:34 PM greglowCan I speak to someone who really understands this please?Donna FayeSkype send a notification to Skype users for their Skype product in order for them to be aware the expiration of your product however your Online Number still active on your account hence when your calling subscription Unlimited World recur your Online Number also recur. 8:57:59 PM Donna Faye I do apologize for this matter, please allow me to resolve this issue for you. 9:02:48 PM greglow My question is still the same: if it's set to auto-pay, why did it expire? 9:03:50 PM greglow Why did it stop working? Why did I have to "reactivate" it? 9:04:08 PM greglow Why didn't it just keep working if it's set to auto-pay? 9:04:30 PM greglow This isn't a difficult concept 9:04:34 PM Donna Faye Let me clarify to you that this is not the really expired what is emphasizing on this is when you don't have good enough funding source when you calling subscription recur the Online Number will possibly expired but seem that you have a good funding source then this will continue until 2013. 9:05:10 PM greglow When I logged on today, it was not working, and your website said it had expired and that I had 52 days left to reactivate it 9:05:17 PM greglow Why?and so on, and so on, and so on.... 

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  • PowerShell - grabbing values out of the registry and running them

    - by Rob Farley
    So I closed an application that runs when Windows starts up, but it doesn’t have a Start Menu entry, and I was trying to find it. Ok, I could’ve run regedit.exe, navigated through the tree and found the list of things that run when Windows starts up, but I thought I’d use PowerShell instead. PowerShell presents the registry as if it’s a volume on a disk, and you can navigate around it using commands like cd and dir. It wasn’t hard to find the folder I knew I was after – tab completion (starting the word and then hitting the Tab key) was a friend here. But unfortunately dir doesn’t list values, only subkeys (which look like folders). PS C:\Windows\system32> dir HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run PS C:\Windows\system32> Instead, I needed to use Get-Item to fetch the ‘Run’ key, and use its Property property. This listed the values in there for me, as an array of strings (I could work this out using Get-Member). PS C:\Windows\system32> (Get-Item HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).Property QuickSet SynTPEnh Zune Launcher PS C:\Windows\system32> Ok, so the thing I wanted wasn’t in there (an app called PureText, whicih lets me Paste As Text using Windows+V). That’s ok – a simple change to use HKCU instead of HKLM (Current User instead of Local Machine), and I found it. Now to fetch the details of the application itself, using the RegistryKey method GetValue PS C:\Windows\system32> (Get-Item HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).GetValue('PureText') "C:\Users\Rob\Utilities\PureText.exe" PS C:\Windows\system32> And finally, surrounding it in a bit of code to execute that command. That needs an ampersand and the Invoke-Expression cmdlet. PS C:\Windows\system32> '& ' + (Get-Item HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).GetValue('PureText') | Invoke-Expression A simple bit of exploring PowerShell which will makes for a much easier way of finding and running those apps which start with Windows.

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  • Fixing SSMS Tabs

    - by Tara Kizer
    It never occurred to me that the way SSMS handles tabs could be changed, and it’s just that the default settings suck.  In this blog post, Brent Ozar shows us how to fix SSMS so that the tabs are actually usable and not annoying anymore. I can’t love his post enough.  It has really helped me become more efficient.  I’m always flipping between tabs and can’t quickly find the one I need at some critical time, but now I can easily find it!

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  • CodePlex Daily Summary for Wednesday, December 29, 2010

    CodePlex Daily Summary for Wednesday, December 29, 2010Popular ReleasesDocX: DocX v1.0.0.11: Building Examples projectTo build the Examples project, download DocX.dll and add it as a reference to the project. OverviewThis version of DocX contains many bug fixes, it is a serious step towards a stable release. Added1) Unit testing project, 2) Examples project, 3) To many bug fixes to list here, see the source code change list history.Cosmos (C# Open Source Managed Operating System): 71406: This is the second release supporting the full line of Visual Studio 2010 editions. Changes since release 71246 include: Debug info is now stored in a single .cpdb file (which is a Firebird database) Keyboard input works now (using Console.ReadLine) Console colors work (using Console.ForegroundColor and .BackgroundColor)AutoLoL: AutoLoL v1.5.0: Added the all new Masteries Browser which replaces the Quick Open combobox AutoLoL will now attemt to create file associations for mastery (*.lolm) files Each Mastery Build can now contain keywords that the Masteries Browser will use for filtering Changed the way AutoLoL detects if another instance is already running Changed the format of the mastery files to allow more information stored in* Dialogs will now focus the Ok or Cancel button which allows the user to press Return to clo...Confree for Outlook: Confree for Outlook 1.0: Confree for OutlookFeaturesCreate a Claro/Telmex conference directly from Outlook (only works for Argentina). NotesBy now, only works with Claro/Telmex Argentina (if you are using http://simon.telmex.net.ar, we are good).Paint.NET PSD Plugin: 1.6.0: Handling of layer masks has been greatly improved. Improved reliability. Many PSD files that previously loaded in as garbage will now load in correctly. Parallelized loading. PSD files containing layer masks will load in a bit quicker thanks to the removal of the sequential bottleneck. Hidden layers are no longer made visible on save. Many thanks to the users who helped expose the layer masks problem: Rob Horowitz, M_Lyons10. Please keep sending in those bug reports and PSD repro files!Razor Templating Engine: Razor Templating Engine v1.2: Changes: ADDED: Standard namespaces imports for all templates: System, System.Collections.Generic, System.Linq (Changeset 5635) ADDED: Methods for Precompilation (Changeset 3283) CHANGED: Refactored precompilation to be exposed per-TemplateService. (Changeset 3440) CHANGED: Added more descriptive compilation exception message. (Changeset 3629) FIXED: Forced reference to Microsoft.CSharp to correct support for testing frameworks. (Changeset 3689) FIXED: Added support for nested anonymous obj...PhysicalMeasure C# library: PhysicalMeasure 1.0 Release 2010-12-28: PhysicalMeasure 1.0 Release 2010-12-28Facebook C# SDK: 4.1.1: From 4.1.1 Release: Authentication bug fix caused by facebook change (error with redirects in Safari) Authenticator fix, always returning true From 4.1.0 Release Lots of bug fixes Removed Dynamic Runtime Language dependencies from non-dynamic platforms. Samples included in release for ASP.NET, MVC, Silverlight, Windows Phone 7, WPF, WinForms, and one Visual Basic Sample Changed internal serialization to use Json.net BREAKING CHANGE: Canvas Session is no longer supported. Use Signed...MonitorWang: MonitorWang v1.0.5 (Growler): What's new?Added Growl Notification Finalisers - these are interceptor components that work exclusively with the Growl Publisher. These allow you to modify the Growl Notification just prior to it being sent by the publisher. You can inject custom logic to precisely control how the Growl Notification will appear; this includes changing the Growl Priority level and message text. I've created to two Growl Notification Finalisers - one allows you to change the Growl Notification Priorty based on ...Catel - WPF and Silverlight MVVM library: 1.0.0: And there it is, the final release of Catel, and it is no longer a beta version!EnhSim: EnhSim 2.2.7 ALPHA: 2.2.7 ALPHAThis release supports WoW patch 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Mongoose has bee...LINQ to Twitter: LINQ to Twitter Beta v2.0.19: Mono 2.8, Silverlight, OAuth, 100% Twitter API coverage, streaming, extensibility via Raw Queries, and added documentation. Bug fixes.Rocket Framework (.Net 4.0): Rocket Framework for Windows V 1.0.0: Architecture is reviewed and adjusted in a way so that I can introduce the Web version and WPF version of this framework next. - Rocket.Core is introduced - Controller button functions revisited and updated - DB is renewed to suite the implemented features - Create New button functionality is changed - Add Question Handling featuresFlickr Wallpaper Rotator (for Windows desktop): Wallpaper Flickr 1.1: Some minor bugfixes (mostly covering when network connection is flakey, so I discovered them all while at my parents' house for Christmas).NoSimplerAccounting: NoSimplerAccounting 6.0: -Fixed a bug in expense category report.NHibernate Mapping Generator: NHibernate Mapping Generator 2.0: Added support for Postgres (Thanks to Angelo)NewLife XCode: XCode v6.5.2010.1223 ????(????v3.5??): XCode v6.5.2010.1223 ????,??: NewLife.Core ??? NewLife.Net ??? XControl ??? XTemplate ????,??C#?????? XAgent ???? NewLife.CommonEnitty ??????(???,XCode??????) XCode?? ?????????,??????????????????,?????95% XCode v3.5.2009.0714 ??,?v3.5?v6.0???????????????,?????????。v3.5???????????,??????????????。 XCoder ??XTemplate?????????,????????XCode??? XCoder_Src ???????(????XTemplate????),??????????????????VivoSocial: VivoSocial 7.4.0: Please see changes: http://support.vivoware.com/project/ChangeLog.aspx?PROJID=48Umbraco CMS: Umbraco 4.6 Beta - codename JUNO: The Umbraco 4.6 beta (codename JUNO) release contains many new features focusing on an improved installation experience, a number of robust developer features, and contains more than 89 bug fixes since the 4.5.2 release. Improved installer experience Updated Starter Kits (Simple, Blog, Personal, Business) Beautiful, free, customizable skins included Skinning engine and Skin customization (see Skinning Documentation Kit) Default dashboards on install with hide option Updated Login t...ASP.NET MVC SiteMap provider: MvcSiteMapProvider 2.3.0: Using NuGet?MvcSiteMapProvider is also listed in the NuGet feed. Learn more... Like the project? Consider a donation!Donate via PayPal via PayPal. Release notesThis will be the last release targeting ASP.NET MVC 2 and .NET 3.5. MvcSiteMapProvider 3.0.0 will be targeting ASP.NET MVC 3 and .NET 4 Web.config setting skipAssemblyScanOn has been deprecated in favor of excludeAssembliesForScan and includeAssembliesForScan ISiteMapNodeUrlResolver is now completely responsible for generating th...New Projects42 Sight Holistic Data Warehousing on Microsoft SQL Server 2008: This project is the Holistic DW Template. Included are the 3 MS XL spreadsheet reporting models as described in the book Holistic Data Warehousing. This Template is multi-purpose and requires no modification other than you populating it according to the book examplesAndshev.OrmTools: Tools for generating SQL queries using LINQ. ORM framework is also planned to be implemented.BFG and Dice Roller: This solution will contain 2 concepts, the Dice Roller with hooks for extension into other applications, as well as a Personal Battlefleet Gothic Helper application to help manage, control, and smoothe the flow of BFG games. The BFG application will target the Phone 7 platform.BlondieODOS: its an osBluehat Community projetcts: Bluehat Community projetcts.C# - DBWrapper MySQL: Abro aqui a discussão para criarmos uma classe para manipular dados em MySQL.CardGame for Education: This project goal is to create a small Card Game and to teach the team members how to design, implement and how to use "real world" tools. Englishlearning: My test project!Faran Silver: Silverlight Controls Developed till now. Include: 1- Persian Date Input 2- Close-able Tab Item 3- Shamsi Date Convertergocodelibrary: This is my project.Id3Stuff: Project that throws together some nice id3 mass editing functionsInfoStrat.OakFx: OakFx by InfoStratinivi: iniviJJODESK: This little utility software written in Vb.net 2.0, allows you to : - switch IE proxy, - manage IP, - launch website, - launch other utilty tools , - launch and manage cmd, bat, vbs script. - and much more ..... First I wrote this tool for my personal use, because I work with several networks, and customer sites. I think many other software developpers have the same need. All parameters are customisable, and are store in an ini text file. And it can run on an USB stick. learn MVC: Just keeping all source code in one place. Thats all folksLJF.Utility: Utility?????Lucidity: Lucid WILDMixModes Synergy - The WPF Toolkit: MixModes Synergy 2010 is a complete toolset that simplifies user interface development in Windows Presentation Foundation based applications. Synergy includes rich user interface controls providing professional look and feel for your applications out of the box.Multi Targetted Rss Reader: A Multi Targetted Rss Reader demo that shows how to multi target your view model across different screens (WP7, Silverlight, WPF, Surface).Secure Batch Command Tool For Administrators: A command line tool that will help you to protect your passwords that you should provide in your batch files. This tool encrypt Dos commands and update the batch files in a way that keeps your batch file maintainable and easy to use.SharePoint 2010 Conditional Lookup Control: I created a "Conditional Lookup" control for SharePoint 2010. With this you can connect two lookup fields controls on list forms to fill the second control with values depending on the selected value in the first control. There is a demo inside.sql dot: Ease when making a connection to the sql serverwolisbetter: WOL is better!WP7PasswordsBackup: backup/sync client for windows phone 7 passwords app. ??????: ??????

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  • SilverlightShow for Feb 28 - March 06, 2011

    - by Dave Campbell
    Check out the Top Five most popular news at SilverlightShow for Feb 28 - Mar 06, 2011. While you're at it, check out the ECO Contest site, and vote for your favorites before midnight PST on March 10. Here are the top 5 news on SilverlightShow for last week: SilverlightShow Bookshelf now released as Open Source CRUD Operation on Relational Data (Multiple table) using RIA and Silverlight 4 A Sample Silverlight 4 Application Using MEF, MVVM, and WCF RIA Services - Part 3 Daily News Digest 03/02/2011 RadControls for Windows Phone 7 Q1 2011 Beta 2 released Visit and bookmark SilverlightShow. Stay in the 'Light

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  • How can I make the Ubuntu Software Center load?

    - by Kieran
    I launch it and it goes grey for almost immediately. Closing it prompts me to "force close" and no error report is given. I launched it in Terminal and this was the resulting log: 2012-11-23 22:39:25,175 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None' 2012-11-23 22:39:25,179 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True 2012-11-23 22:39:25,409 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file 2012-11-23 22:39:25,412 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')' 2012-11-23 22:39:25,412 - root - ERROR - Could not find any typelib for LaunchpadIntegration 2012-11-23 22:39:25,474 - softwarecenter.ui.gtk3.app - INFO - show_available_packages: search_text is '', app is None

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  • February SQLPeople!

    - by andyleonard
    Late last year I announced an exciting new endeavor called SQLPeople . At the end of 2010 I announced the 2010 SQLPeople Person of the Year . SQLPeople is off to a great start. Thanks to all who have made our second month awesome - those willing to share and respond to interview requests and those who are enjoying the interviews! Here's a summary of February 2011 SQLPeople: February 2011 Interviews Karen Lopez Stacia Misner Jack Corbett Kalen Delaney Adam Machanic Kevin Kline John Welch Mladen Prajdic...(read more)

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  • 24 Hours of PASS: 15 Powerful Dynamic Management Objects - Deck and Demos

    - by Adam Machanic
    Thank you to everyone who attended today's 24 Hours of PASS webcast on Dynamic Management Objects! I was shocked, awed, and somewhat scared when I saw the attendee number peak at over 800. I really appreciate your taking time out of your day to listen to me talk. It's always interesting presenting to people I can't see or hear, so I relied on Twitter for a form of nearly real-time feedback. I would like to especially thank everyone who left me tweets both during and after the presentation. Your feedback...(read more)

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  • importing BaseGameUtils library

    - by David
    Hey :) I am trying to add the BaseGameUtils library to my workspace, I am using this guide: https://developers.google.com/games/services/android/init , I have downloaded from here :https://developers.google.com/games/services/downloads/ The BaseGameUtils sample but when I am trying to import it using Eclipse it gives me so many wrong things like Main,MainActivity and not the real BaseGameUtils, what is wrong here?

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  • Key ATG architecture principles

    - by Glen Borkowski
    Overview The purpose of this article is to describe some of the important foundational concepts of ATG.  This is not intended to cover all areas of the ATG platform, just the most important subset - the ones that allow ATG to be extremely flexible, configurable, high performance, etc.  For more information on these topics, please see the online product manuals. Modules The first concept is called the 'ATG Module'.  Simply put, you can think of modules as the building blocks for ATG applications.  The ATG development team builds the out of the box product using modules (these are the 'out of the box' modules).  Then, when a customer is implementing their site, they build their own modules that sit 'on top' of the out of the box ATG modules.  Modules can be very simple - containing minimal definition, and perhaps a small amount of configuration.  Alternatively, a module can be rather complex - containing custom logic, database schema definitions, configuration, one or more web applications, etc.  Modules generally will have dependencies on other modules (the modules beneath it).  For example, the Commerce Reference Store module (CRS) requires the DCS (out of the box commerce) module. Modules have a ton of value because they provide a way to decouple a customers implementation from the out of the box ATG modules.  This allows for a much easier job when it comes time to upgrade the ATG platform.  Modules are also a very useful way to group functionality into a single package which can be leveraged across multiple ATG applications. One very important thing to understand about modules, or more accurately, ATG as a whole, is that when you start ATG, you tell it what module(s) you want to start.  One of the first things ATG does is to look through all the modules you specified, and for each one, determine a list of modules that are also required to start (based on each modules dependencies).  Once this final, ordered list is determined, ATG continues to boot up.  One of the outputs from the ordered list of modules is that each module can contain it's own classes and configuration.  During boot, the ordered list of modules drives the unified classpath and configpath.  This is what determines which classes override others, and which configuration overrides other configuration.  Think of it as a layered approach. The structure of a module is well defined.  It simply looks like a folder in a filesystem that has certain other folders and files within it.  Here is a list of items that can appear in a module: MyModule: META-INF - this is required, along with a file called MANIFEST.MF which describes certain properties of the module.  One important property is what other modules this module depends on. config - this is typically present in most modules.  It defines a tree structure (folders containing properties files, XML, etc) that maps to ATG components (these are described below). lib - this contains the classes (typically in jarred format) for any code defined in this module j2ee - this is where any web-apps would be stored. src - in case you want to include the source code for this module, it's standard practice to put it here sql - if your module requires any additions to the database schema, you should place that schema here Here's a screenshots of a module: Modules can also contain sub-modules.  A dot-notation is used when referring to these sub-modules (i.e. MyModule.Versioned, where Versioned is a sub-module of MyModule). Finally, it is important to completely understand how modules work if you are going to be able to leverage them effectively.  There are many different ways to design modules you want to create, some approaches are better than others, especially if you plan to share functionality between multiple different ATG applications. Components A component in ATG can be thought of as a single item that performs a certain set of related tasks.  An example could be a ProductViews component - used to store information about what products the current customer has viewed.  Components have properties (also called attributes).  The ProductViews component could have properties like lastProductViewed (stores the ID of the last product viewed) or productViewList (stores the ID's of products viewed in order of their being viewed).  The previous examples of component properties would typically also offer get and set methods used to retrieve and store the property values.  Components typically will also offer other types of useful methods aside from get and set.  In the ProductViewed component, we might want to offer a hasViewed method which will tell you if the customer has viewed a certain product or not. Components are organized in a tree like hierarchy called 'nucleus'.  Nucleus is used to locate and instantiate ATG Components.  So, when you create a new ATG component, it will be able to be found 'within' nucleus.  Nucleus allows ATG components to reference one another - this is how components are strung together to perform meaningful work.  It's also a mechanism to prevent redundant configuration - define it once and refer to it from everywhere. Here is a screenshot of a component in nucleus:  Components can be extremely simple (i.e. a single property with a get method), or can be rather complex offering many properties and methods.  To be an ATG component, a few things are required: a class - you can reference an existing out of the box class or you could write your own a properties file - this is used to define your component the above items must be located 'within' nucleus by placing them in the correct spot in your module's config folder Within the properties file, you will need to point to the class you want to use: $class=com.mycompany.myclass You may also want to define the scope of the class (request, session, or global): $scope=session In summary, ATG Components live in nucleus, generally have links to other components, and provide some meaningful type of work.  You can configure components as well as extend their functionality by writing code. Repositories Repositories (a.k.a. Data Anywhere Architecture) is the mechanism that ATG uses to access data primarily stored in relational databases, but also LDAP or other backend systems.  ATG applications are required to be very high performance, and data access is critical in that if not handled properly, it could create a bottleneck.  ATG's repository functionality has been around for a long time - it's proven to be extremely scalable.  Developers new to ATG need to understand how repositories work as this is a critical aspect of the ATG architecture.   Repositories essentially map relational tables to objects in ATG, as well as handle caching.  ATG defines many repositories out of the box (i.e. user profile, catalog, orders, etc), and this is comprised of both the underlying database schema along with the associated repository definition files (XML).  It is fully expected that implementations will extend / change the out of the box repository definitions, so there is a prescribed approach to doing this.  The first thing to be sure of is to encapsulate your repository definition additions / changes within your own module (as described above).  The other important best practice is to never modify the out of the box schema - in other words, don't add columns to existing ATG tables, just create your own new tables.  These will help ensure you can easily upgrade your application at a later date. xml-combination As mentioned earlier, when you start ATG, the order of the modules will determine the final configpath.  Files within this configpath are 'layered' such that modules on top can override configuration of modules below it.  This is the same concept for repository definition files.  If you want to add a few properties to the out of the box user profile, you simply need to create an XML file containing only your additions, and place it in the correct location in your module.  At boot time, your definition will be combined (hence the term xml-combination) with the lower, out of the box modules, with the result being a user profile that contains everything (out of the box, plus your additions).  Aside from just adding properties, there are also ways to remove and change properties. types of properties Aside from the normal 'database backed' properties, there are a few other interesting types: transient properties - these are properties that are in memory, but not backed by any database column.  These are useful for temporary storage. java-backed properties - by nature, these are transient, but in addition, when you access this property (by called the get method) instead of looking up a piece of data, it performs some logic and returns the results.  'Age' is a good example - if you're storing a birth date on the profile, but your business rules are defined in terms of someones age, you could create a simple java-backed property to look at the birth date and compare it to the current date, and return the persons age. derived properties - this is what allows for inheritance within the repository structure.  You could define a property at the category level, and have the product inherit it's value as well as override it.  This is useful for setting defaults, with the ability to override. caching There are a number of different caching modes which are useful at different times depending on the nature of the data being cached.  For example, the simple cache mode is useful for things like user profiles.  This is because the user profile will typically only be used on a single instance of ATG at one time.  Simple cache mode is also useful for read-only types of data such as the product catalog.  Locked cache mode is useful when you need to ensure that only one ATG instance writes to a particular item at a time - an example would be a customers order.  There are many options in terms of configuring caching which are outside the scope of this article - please refer to the product manuals for more details. Other important concepts - out of scope for this article There are a whole host of concepts that are very important pieces to the ATG platform, but are out of scope for this article.  Here's a brief description of some of them: formhandlers - these are ATG components that handle form submissions by users. pipelines - these are configurable chains of logic that are used for things like handling a request (request pipeline) or checking out an order. special kinds of repositories (versioned, files, secure, ...) - there are a couple different types of repositories that are used in various situations.  See the manuals for more information. web development - JSP/ DSP tag library - ATG provides a traditional approach to developing web applications by providing a tag library called the DSP library.  This library is used throughout your JSP pages to interact with all the ATG components. messaging - a message sub-system used as another way for components to interact. personalization - ability for business users to define a personalized user experience for customers.  See the other blog posts related to personalization.

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  • DB2 LUW tools for diagnosing issues when the stuff hits the fan

    - by Ichorus
    I am no DBA and very much a novice when it comes to DB2 so even 'obvious' answers are welcome to this question: I love db2top but sometimes I cannot get it to run if the load average is high on a db2 LUW. This morning I was looking at an issue where load average shot up suddenly, I could not get db2top to come up and I needed to find out what was happening. What can I do to find out who is doing what in this situation? I suspected a horribly bad query was being run by someone...is there a good way to find information on poor performing SQL on the fly in that type of situation? Are there any good ways to collect good, actionable stats who/where bad sql is coming from in the event that load average is so high? I know about db2pd but I am not sure how to use it effectively and slogging through tens of thousands of lines of raw data is probably not the most efficient way to get at the heart of a problem. Any tips or resources?

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  • Announcing Four Weeks of SSIS MicroTraining!

    - by andyleonard
    For the next four Tuesdays – 29 Nov, 6 Dec, 13 Dec, and 20 Dec – I will deliver a 30 – 45 minute presentation beginning at 11:00 AM EST on Google+ . Please note Google+ limits attendance to the first ten people who join the Hangout and I have no control over who gets in. The topics will be: 29 Nov – “I See a Control Flow. Now What?” (Creating Your First SSIS Package) 6 Dec – The Incremental Load SSIS Design Pattern 13 Dec – Flat File Fu 20 Dec – SSIS Frameworks Magic Details 29 Nov – “I See a Control...(read more)

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  • My PowerShell functions do not appear to be used

    - by Frank
    Hi there, I have a ps1 script in which I define 2 functions as such: function Invoke-Sql([string]$query) { Invoke-Sqlcmd -ServerInstance $Server -Database $DB -User $User -Password $Password -Query $query } function Get-Queued { Invoke-Sql "Select * From Comment where AwaitsModeration = 1" } I then call the ps1 file by typing it in (it's in a folder in the path, and autocompletion works) However, I cannot start using the functions. I am confused, because when I copy / paste the functions into the console, all is fine and they work. I also have a function defined in my profile, and it works. Where am I thinking wrong, why doesn't it work what I'm trying to do?

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  • Too Clever for My Own Good

    - by AjarnMark
    Yesterday I caught myself being a little too clever for my own good with some ASP.NET code.  It seems that I have forgotten some of my good old classic HTML and JavaScript skills, and become too dependent on the .NET Framework and WebControls to do the work for me.  Here’s the scenario… In order to improve the User Interface and better communicate to the user when something is happening that they need to wait for, we have started to modify some of our larger (slower) pages to display messages like Processing… or Reloading… while they are cycling through a postback.  (Yes, I understand this could be improved by using AJAX / Callbacks and so on, but even then, you need to let your user know that they need to wait for that section to be re-rendered, so for the moment these pages will continue to use good ol’ Postbacks.)  It’s a very simple trick, really.  All I want to do is when some control triggers a postback, first run a little client-side JavaScript to hide the main contents of the page (such as a GridView) and display the appropriate message.  This lets the user know, “Hey, we’re doing something, don’t click another link or scroll and try to take action right now.” The first places I hooked this up were easy.  Most common cause of a postback:  Buttons.  And when you’re writing the markup or declarative code for an ASP:Button control, there is the handy OnClientClick property which is designed for just this purpose…to run client-side JavaScript before the postback occurs.  This is distinguished from the OnClick property which tells the control what Server-side code to run.  Great!  Done!  Easy! But then there are other controls like DropDownLists and CheckBoxes that we use on our pages with the AutoPostback=True setting which cause postbacks.  And these don’t have OnClientClick or OnClientSelectedIndexChanged events.  So I started getting creative, using an ASP:CustomValidator control in conjunction with setting the CausesValidation and ValidationGroup settings on these controls, which basically caused the action on the control to fire the Custom Validator, which was defined with a Client Side validation function which then did the hide content/show message code (and return a meaningless IsValid setting).  This also caused me to define a different ValidationGroup setting for my real data entry validator controls so that I could control them separately and only have them fire when I really wanted validation, and not just my show/hide trick. For a little while I was pretty proud of myself for coming up with this clever approach to get around what I considered to be a serious oversight on the DropDownList and CheckBox controls declarative syntax.  Then, in the midst of my smugness, just as I was about to commit my changes to the source code repository, it dawned on me that there is a much simpler and much more appropriate way to accomplish this.  All that I really needed to do was to put in my server-side code (I used the Page_Init section) a call to MyControl.Attributes.Add(“onClick”, “myJavaScriptFunctionName()”) for the checkboxes, and for the DropDownLists (which become select tags) use “onChange” instead of “onClick”.  This is exactly the type of thing that the Attributes collection is there for…so you can add attributes to be rendered with the control that you would have otherwise stuck right into the HTML markup if you had been doing this by hand in the first place. Ugh!  A few hours wasted on clever tricks that I ended up completely removing, but I did learn a lot more about custom validators and validation groups in the process.  And got a good reminder that all that stuff (HTML, JavaScript, and CSS) I learned back when I wrote classic ASP pages is still valuable today.  Oh, and one more thing…don’t get lulled into too much reliance on the the whiz-bang tool to do it for you.  After all, WebControls are just another layer of abstraction, and sometimes you need to dig down through the layers and get a little closer to the native language.

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  • Service Accounts LastLogonTimestamp

    - by Ryan Ries
    In an Active Directory domain, if I configure a Windows service on a domain member computer to start with an AD user account (aka "ye olde service account",) and the then the service stays running but I don't restart the service or reboot the machine for a year... does the LastLogonTimestamp of the service account's user object continue to update? Edit: If you say "it depends on the service," then use MS SQL Server as an example. I set MSSQL Engine to run as contoso\sql-service. Then I leave it alone for a year.

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  • Certification Notes: 70-583 Designing and Developing Windows Azure Applications

    - by BuckWoody
    It’s time for another certification, and we’ve just release the 70-583 exam on Windows Azure. I’ve blogged my “study plans” here before on other certifications, so I thought I would do the same for this one. I’ll also need to take exam 70-513 and 70-516; but I’ll post my notes on those separately. None of these are “brain dumps” or any questions from the actual tests - just the books, links and notes I have from my studies. I’ll update these references as I’m studying, so bookmark this site and watch my Twitter and Facebook posts for when I’ll update them, or just subscribe to the RSS feed. A “Green” color on the check-block means I’ve done that part so far, red means I haven’t. First, I need to refresh my memory on some basic coding, so along with the Azure-specific information I’m reading the following general programming books: Introducing Microsoft .NET (Pro-Developer): http://www.amazon.com/Introducing-Microsoft-Pro-Developer-David-Platt/dp/0735619182/ref=sr_1_1?s=books&ie=UTF8&qid=1296339237&sr=1-1 Head First C#, 2E: A Learner's Guide to Real-World Programming with Visual C# and .NET: http://www.amazon.com/Head-First-2E-Real-World-Programming/dp/1449380344/ref=sr_1_1?ie=UTF8&qid=1296339176&sr=8-1 Microsoft Visual C# 2008 Step by Step : http://www.amazon.com/Microsoft-Visual-2008-Step/dp/0735624305/ref=sr_1_1?s=books&ie=UTF8&qid=1296339208&sr=1-1 c The first place to start is at the official site for the certification. That’s here: http://www.microsoft.com/learning/en/us/Exam.aspx?ID=70-583&Locale=en-us c On that page you’ll find several resources, and the first you should follow is the “Save to my learning” so you have a place to track everything. Then click the “Related Learning Plans” link and follow the videos and read the documentation in each of those bullets. There are six areas on the learning plan that you should focus on - make sure you open the learning plan to drill into the specifics. c Designing Data Storage Architecture (18%) Books I’m Reading: Links: My Notes: c Optimizing Data Access and Messaging (17%) Books I’m Reading: Links: My Notes: c Designing the Application Architecture (19%) Books I’m Reading: Links: My Notes: c Preparing for Application and Service Deployment (15%) Books I’m Reading: Links: My Notes: c Investigating and Analyzing Applications (16%) Books I’m Reading: Links: My Notes: c Designing Integrated Solutions (15%) Books I’m Reading: Links: My Notes:

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  • Becoming an Expert MySQL DBA Across Five Continents

    - by Antoinette O'Sullivan
    You can take Oracle's MySQL Database Administrator training on five contents. In this 5-day, live, instructor-led course, you learn to install and optimize the MySQL Server, set up replication and security, perform database backups and performance tuning, and protect MySQL databases. Below is a selection of the in-class events already on the schedule for the MySQL for Database Administrators course. AFRICA  Location  Date  Delivery Language  Nairobi, Kenya  22 July 2013  English  Johannesburg, South Africa  9 December 2013  English AMERICA  Location  Date  Delivery Language  Belmont, California, United States  22 July 2013  English ASIA  Location  Date  Delivery Language  Dehradun, India  11 July 2013  English  Grogol - Jakarta Barat, Indonesia  16 September 2013  English  Makati City, Philippines  5 August 2013  English  Pasig City, Philippines  12 August 2013  English  Istanbul, Turkey  12 August 2013  Turkish AUSTRALIA and OCEANIA  Location  Date  Delivery Language  Sydney, Australia  15 July 2013  English  Auckland, New Zealand  5 August 2013  English  Wellington, New Zealand  15 July 2013  English EUROPE  Location  Date  Delivery Language  London, England  9 September 2013  English  Aix-en-Provence, France  2 December 2013  French  Bordeaux Merignac, France  2 December 2013  French  Puteaux, France  16 September 2013  French  Dresden, Germany  26 August 2013  German  Hamburg, Germany  16 November 2013  German  Munich, Germany  19 August 2013  German  Munster, Germany  9 September 2013  German  Budapest, Hungary  4 November 2013  Hungarian  Belfast, Ireland  16 December 2013  English  Milan, Italy  7 October 2013  Italian  Rome, Italy  16 September 2013  Italian  Utrecht, Netherlands  16 September 2013  English  Warsaw, Poland 5 August 2013  Polish   Lisbon, Portugal  16 September 2013 European Portugese   Barcelona, Spain 30 October 2013  Spanish   Madrid, Spain 4 November 2013  Spanish   Bern, Switzerland  27 November 2013  German  Zurich, Switzerland  27 November 2013  German You can also take this course from your own desk as a live-virtual class, choosing from a wide selection of events already on the schedule suiting different timezones. To register for this course or to learn more about the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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  • Combining Shared Secret and Username Token – Azure Service Bus

    - by Michael Stephenson
    As discussed in the introduction article this walkthrough will explain how you can implement WCF security with the Windows Azure Service Bus to ensure that you can protect your endpoint in the cloud with a shared secret but also flow through a username token so that in your listening WCF service you will be able to identify who sent the message. This could either be in the form of an application or a user depending on how you want to use your token. Prerequisites Before going into the walk through I want to explain a few assumptions about the scenario we are implementing but to keep the article shorter I am not going to walk through all of the steps in how to setup some of this. In the solution we have a simple console application which will represent the client application. There is also the services WCF application which contains the WCF service we will expose via the Windows Azure Service Bus. The WCF Service application in this example was hosted in IIS 7 on Windows 2008 R2 with AppFabric Server installed and configured to auto-start the WCF listening services. I am not going to go through significant detail around the IIS setup because it should not matter in relation to this article however if you want to understand more about how to configure WCF and IIS for such a scenario please refer to the following paper which goes into a lot of detail about how to configure this. The link is: http://tinyurl.com/8s5nwrz   The Service Component To begin with let's look at the service component and how it can be configured to listen to the service bus using a shared secret but to also accept a username token from the client. In the sample the service component is called Acme.Azure.ServiceBus.Poc.UN.Services. It has a single service which is the Visual Studio template for a WCF service when you add a new WCF Service Application so we have a service called Service1 with its Echo method. Nothing special so far!.... The next step is to look at the web.config file to see how we have configured the WCF service. In the services section of the WCF configuration you can see I have created my service and I have created a local endpoint which I simply used to do a little bit of diagnostics and to check it was working, but more importantly there is the Windows Azure endpoint which is using the ws2007HttpRelayBinding (note that this should also work just the same if your using netTcpRelayBinding). The key points to note on the above picture are the service behavior called MyServiceBehaviour and the service bus endpoints behavior called MyEndpointBehaviour. We will go into these in more detail later.   The Relay Binding The relay binding for the service has been configured to use the TransportWithMessageCredential security mode. This is the important bit where the transport security really relates to the interaction between the service and listening to the Azure Service Bus and the message credential is where we will use our username token like we have specified in the message/clientCrentialType attribute. Note also that we have left the relayClientAuthenticationType set to RelayAccessToken. This means that authentication will be made against ACS for accessing the service bus and messages will not be accepted from any sender who has not been authenticated by ACS.   The Endpoint Behaviour In the below picture you can see the endpoint behavior which is configured to use the shared secret client credential for accessing the service bus and also for diagnostic purposes I have included the service registry element. Hopefully if you are familiar with using Windows Azure Service Bus relay feature the above is very familiar to you and this is a very common setup for this section. There is nothing specific to the username token implementation here. The Service Behaviour Now we come to the bit with most of the username token bits in it. When you configure the service behavior I have included the serviceCredentials element and then setup to use userNameAuthentication and you can see that I have created my own custom username token validator.   This setup means that WCF will hand off to my class for validating the username token details. I have also added the serviceSecurityAudit element to give me a simple auditing of access capability. My UsernamePassword Validator The below picture shows you the details of the username password validator class I have implemented. WCF will hand off to this class when validating the token and give me a nice way to check the token credentials against an on-premise store. You have all of the validation features with a non-service bus WCF implementation available such as validating the username password against active directory or ASP.net membership features or as in my case above something much simpler.   The Client Now let's take a look at the client side of this solution and how we can configure the client to authenticate against ACS but also send a username token over to the service component so it can implement additional security checks on-premise. I have a console application and in the program class I want to use the proxy generated with Add Service Reference to send a message via the Azure Service Bus. You can see in my WCF client configuration below I have setup my details for the azure service bus url and am using the ws2007HttpRelayBinding. Next is my configuration for the relay binding. You can see below I have configured security to use TransportWithMessageCredential so we will flow the username token with the message and also the RelayAccessToken relayClientAuthenticationType which means the component will validate against ACS before being allowed to access the relay endpoint to send a message.     After the binding we need to configure the endpoint behavior like in the below picture. This is the normal configuration to use a shared secret for accessing a Service Bus endpoint.   Finally below we have the code of the client in the console application which will call the service bus. You can see that we have created our proxy and then made a normal call to a WCF service but this time we have also set the ClientCredentials to use the appropriate username and password which will be flown through the service bus and to our service which will validate them.     Conclusion As you can see from the above walkthrough it is not too difficult to configure a service to use both a shared secret and username token at the same time. This gives you the power and protection offered by the access control service in the cloud but also the ability to flow additional tokens to the on-premise component for additional security features to be implemented. Sample The sample used in this post is available at the following location: https://s3.amazonaws.com/CSCBlogSamples/Acme.Azure.ServiceBus.Poc.UN.zip

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  • links for 2010-03-24

    - by Bob Rhubart
    @dhinchcliffe: When online communities go to work "As we see a growing set of examples of successful online communities in the enterprise space (both internally and externally), the broad outlines are emerging of what is turning into a vital new channel for innovation, business agility, customer relationships, and productive output for most organizations: Online communities as one of the most potent new ways to achieve business objectives, both in terms of cost and quality." -- Dion Hinchcliffe (tags: enterprisearchitecture entarch enterprise2.0 socialmedia) Steven Chan: WebCenter 11g (11.1.1.2) Certified with E-Business Suite Release 12 Steven Chan shares information on WebCenter 11g's (11.1.1.2) certification with Oracle E-Business Suite Release 12, along with a list of certified EBS 12 Platforms (tags: oracle otn enterprise2.0 webcenter ebs) @oraclenerd: 1Z0-052 - Exploring the Oracle Database Architecture Oracle ACE Chet "Oraclenerd" Justice shares a list of resources/documentation covering Oracle Database Architecture. (tags: oracle otn oracleace dba certification architecture) @oraclenerd: 1Z0-052 - Books "I don't believe I have ever purchased a book on or about Oracle. The documentation provided, especially for the database, is top notch. There is so much information available out there if you just know how to find it. Reading AskTom for years didn't hurt either." -- Chet "@oraclenerd" Justice. (tags: otn oracle oracleace certification dba) Lucas Jellema: Castle in the clouds – Building the Connexys SaaS application with Fusion Middleware Oracle ACE Director Lucas Jellema shares the slides from the presentation he and colleague Arne van der Ing submitted for OBUG 2010. (tags: otn oracle oracleace cloud saas obug fusionmiddleware connexys) John Burke: Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise "[ERP] has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information. And through modern middleware it will connect to everything. So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise." -- John Burke, Group VP, Applications Business Unit, Oracle (tags: oracle otn entarch erp) Darwin-IT: Postfix for handling mail in your integration solution "It took me some time to understand Postfix. I was quite overwhelmed by the options. And it took me some time to figure out how to configure it for this particular usecase...But as with most other things..it turns out to be simple." -- Martien van den Akker (tags: oracle linux soa postfix) TheServerSide.com: Cameron Purdy at TSSJS 2010: If Java beats C++, what's next? ''It turns out that Java performance is much better on modern architecture. That is because of multicore processors and in-lining.'' -- Cameron Purdy, as quoted in an article by Jack Vaughn (tags: oracle java otn c++)

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  • Experiences with learning Chinese

    - by Greg Low
    I've had a few friends asking me about learning Chinese and what I've found works and doesn't work. I was answering a question on a mailing list today and I thought I should post this info where it might be useful to many. The question that was initially asked was whether Rosetta Stone was useful but I've provided much more info on learning the language here. I’ve used Rosetta Stone with Chinese but it’s really hard to know whether to recommend it or not. Rosetta Stone works the same way in all languages. They show you photos and then let you both see and hear the target language and get you to work out what they’re talking about. The thinking is that that’s how children learn. However, at first, I found it very frustrating. I’d be staring at photos trying to work out what they were really trying to get at. Sometimes it’s far from obvious. I could not have survived without Google Translate open at the same time. The other weird thing is that the photos are from a mixture of countries. While that’s good in a way, it also means that they are endlessly showing pictures of something that would never happen in the target language and culture. For any language, constant interaction with a speaker of the target language is needed. Rosetta Stone has a “Studio” option. That’s the best part of the program. In my case, it lets me connect around twice a week to a live online class from Beijing. Classes usually have the teacher plus two to four students. You get some Studio access with the initial packages but need to purchase it for ongoing use. I find it very inexpensive. It seems to work out to about $70 (AUD/USD) for six months. That’s a real bargain. The other downside to Rosetta Stone is that they tend to teach very formal language, but as with other languages, that’s not how the locals speak. It might have been correct at one point but no-one actually says that. As an example, Rosetta Stone teach Gonggòng qìche (pronounced roughly like “gong gong chee chure” for bus. Most of my friends from areas like Taiwan would just say Gongche. Google Translate says Zongxiàn (pronounced somewhat like “dzong sheean”) instead. Mind you, the Rosetta Stone option isn't really as bad as "omnibus"; it's more like saying "public bus". If you say the option they provide, people would understand you. I also listen to ChinesePod in the car. They also have SpanishPod. Each podcast is about five minutes of spoken conversation. It is very good for providing current language. Another resource I use is local Meetup groups. Most cities have these and for a variety of languages. It’s way less structured (just standard conversation) but good for getting interaction. The obvious challenge for Asian languages is reading/writing. The input editors for Chinese that are part of Windows are excellent. Many of my Chinese friends speak fluently but cannot read or write. I was determined to learn to do both. For writing, I’m talking about on a computer, not with a pen. (Mind you, I can barely write English with a pen nowadays). When using Rosetta Stone, you can choose to have the Chinese words displayed in pinyin (Wo xihuan xuéxí zhongguó) or in Chinese characters (???????) or both. This year, I’ve been forcing myself to just use the Chinese characters. I use a pinyin input editor in Windows though, as it’s very fast.  (The character recognition input in the iPad is also amazing). Notice from the example that I provided above that the pronunciation of the pinyin isn’t that obvious to us at first either.  Since changing to only using characters, I find I can now read many more Chinese characters fluently. It’s a major challenge though. I can read about 300 now and yet you need around 2,500 to be able to read a newspaper fairly well. Tones are a major issue for some Asian languages. Mandarin has four tones (plus a neutral tone) and there is a major difference in meaning between two words that are spelled the same in pinyin but with different tones. For example, Ma (3rd tone?) is a horse, Ma (1st tone?) is like “mom”, and ma (neutral tone?) is a question mark and so on. Clearly you don’t want to mix these up. As in English, they also have words that do sound the same but mean different things in different contexts. What’s interesting is that even though we see two words that differ only by tone as very similar, to a native speaker, if you say the right words with the wrong tone, you might as well have said a completely different word. My wife’s dialect of Chinese has eight tones. It’s much worse. The reason I’m so keen to learn to read/write Chinese is that even though the different dialects are pronounced so differently that speakers of one dialect often cannot understand another dialect, the writing is generally the same. The only difference is that many years ago, the Chinese government created a simplified set of characters for some of the most commonly used ones. Older Chinese and most Cantonese speakers often struggle with the simplified characters. This is the simplified form of “three apples”: ????   This is the traditional form of the same words: ????  Note that two of the characters are the same but the middle two are quite different. For most languages, the best thing is to watch current movies in the target language but to watch them with the target language as subtitles, not your native language. You want to know what they actually said, not what it roughly means (which is what the English subtitle would give you). The difficulty with Asian languages like Chinese is that you have the added challenge of understanding the subtitles when they are written in the target language. I wish there were Mandarin Chinese movies with pinyin subtitles. For learning to read characters, I also recommend HanCard on the iPad. It is targeted at the HSK language proficiency levels. (I’m intending to take the first HSK exam as soon as I’m ready). Hope that info helps someone get started.  

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  • PASS: Election Changes for 2011

    - by Bill Graziano
    Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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