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• Remote Access Without Explicit Permission: Convenience or Liability?

  - by routeNpingme

  For outsourced professional IT remote support, one habit most new technicians get into is the "instead of getting the user to start up remote support each time, I'll go ahead and install LogMeIn / GoToMyPC / Remote Desktop / whatever so that if they call again, I can just jump on and help them". This of course opens up a potential liability because a client PC on a network that we don't own is being accessed without a user explicitly providing permission by clicking a "Yes, allow technician to control my PC" option. I realize the rules totally change when you're an IT admin over a network that you "own", but this is outsourced IT support. Just curious what others' policies are. Is this an acceptable practice for convenience and I'm turning into one of those "security is more important than anything" people, or is this really a liability?

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• What's Excel formats are (most) compatible with LibreOffice and Google Docs?

  - by iconoclast

  I use Excel (and occasionally Numbers), but I want to be able to share with users of Google Docs and LibreOffice (and I may want to switch in the future). What's the most compatible format to save my Excel spreadsheets in? I'm asking as a question here rather than merely Googling for a list of formats that LibreOffice and GoogleDocs support (although I'm doing that too, and will post the answer if no one else does) because there are likely to be hidden "gotchas" that only someone who has experience using all of the above applications is going to know about. Answers that include personal experience will be preferred over those that only post a link to the relevant facts on google.com and libreoffice.com. Oh, and of course the other reason I'm asking the question is because it's good to have this info readily available on SuperUser.com for anyone else who wants to know the same thing.

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• Need an alerting system if my cloning script fails

  - by rahum

  I've configured a nightly rsync to mirror one server to a standby offsite backup server. The total datastore on the primary is 1.5TB. In the course of getting this working, I ran into numerous instabilities with the environment, which I seem to have sorted out, but even though it's now working, I am still nervous. This is intended to be a disaster-scenario standby server, and if disaster strikes and the standby does not have all the proper data synchronized, I'm out of a job. Thus, I want to script a system that will confirm, after each nightly sync, that the destination data matches the source. I realize that rsync does this, but if rsync doesn't complete fully (which was happening during the setup troubleshooting), I need to know. Any suggestions? I'm best with Ruby, if that is relevant for the solution.

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• Dell PowerEdge 6850 Degraded HDD

  - by Matt

  Good Morning, We have a dell power edge 6850 with a degraded drive in the RAID array. I have never had to recover such an issue, so any help or advice would be welcome. Basically it hasn't affected the server at an operating system level, but has slowed down performance, I have a replacement drive in hand but as this is our main database server I want to proceed with extreme caution. My options as I see them are - Can I just hot swap the degraded drive with the new one and the data will automatically re-sync and we are all back to normal presumably this is dependant on the current raid configuration? reading various comments on-line I may need to re-configure the RAID array and re-build the broken drive? This screams disaster to me with the main worry being that I wipe any other data. Option 1 would of course make my day. Thanks in advance

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• disable browser localization

  - by broiyan

  How do I get the websites that I visit to stop localizing the language probably according to my IP location? This is an website specific issue because, for example economist.com and superuser.com do not do it, but Google Checkout and craigslist.org are doing it. Is there a way to setup Ubuntu and Firefox so that English will always be used for all web pages displayed? Edit: Of course many webpages have a link to an English version, but sometimes they don't. For example I believe such links usually appear on the root resource but sometimes I see non-English languages on child resources where such links do not appear. Example: most Blogger.com blogs appear in English but when I go to the blogger's profile ("view my complete profile"), it appears in another language that matches my geographic location.

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• 504 Gateway Timeout on server clusters

  - by Sixfoot Studio

  Hi All, Here's our scenario: We're running three websites on three web servers hosted on virtual machines running the following: IIS6 Win 2003 Standard Edition Oracle 10g Sitefinity 3.7 We do not have constant control over these servers and something's gone wrong in the interim in that we're getting constant 504 Gateway Timeouts. The other thing that's happening is that if you hit one of the sites, that site is trying to pull themes from one of the sites App_Themes folder in Sitefinity, which of course should not be happening at all. If someone has any ideas on why this should suddenly have started happening I would appreciate it. Many thanks

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• Does ZFS cache Compressed or Uncompressed data in a ZFS file-system with compression turned on?

  - by George Bailey

  ZFS supports file-system compression and it also caches frequently or recently accessed data. If a system has lots of CPU but the underlying data storage system is slow. It is possible that ZFS would perform better with compression turned on. This can be easily tested when writing files by measuring CPU and disk usage and throughput. (of course latency may exist,, but this would not be an issue for large files). But what about cache? If data will have to be decompressed every time it is read then this is probably less of a good idea. Is the cached data compressed?. Does anybody have some information on this?

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• What about IPv4 class E?

  - by Luc

  IPv4's class E network (240.0.0.0/4) contains 268 million addresses. Despite the advertisements for IPv6, claiming we have ran out of address space, this block ironically still claims to be "Reserved for future use". Why hasn't this block been freed up yet? Of course, IPv6 should be promoted instead of freeing up more IPv4 addresses, but we've seen the address shortage coming for years. There has even been a time they weren't sure there was enough time to develop IPv6 before we would run out of addresses. Why didn't they free up this block already? And is there any chance these addresses will be used in the future, like when IPv6 is fairly widely implemented but we still need IPv4 for backwards compatibility? It will be phased out regardless, but then ISPs don't have to employ NAT for IPv4 compatibility.

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• Reducing Loading of Advertisers Scripts

  - by HollerTrain

  I have a website (http://dev2.liquor.com) that loads very quickly when I remove the advertisers and tracking scripts our partners give us. Of course we need to reduce page load time from 6 seconds to 1 second, and I see that it is 100% all of our external js files for partner tracking, ads, etc. I have been banging my head against the wall trying to find alternate ways to load/compress/serve the multidue of js the user needs to download. I can easily compress/minify mine, but someone else's that is not on our server is becoming hard to do so. The best I can do is get a C on YSlow, and each suggestion they give me pertains to my stupid tracking js scripts! Any help would be greatly appreciated.

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• Change Block Tracking settings not retained for a VM on VMWare 5.5

  - by Chris

  I'm trying to enable Change Block Tracking as per this VMWare KB article but the setting ctkEnabled is not being retained in the advanced options or being added to the vmx file. The setting scsi0:0.ctkEnabled is being retained and I see a file vmname-ctk.vmdk in the datastore. I've verified that the vm doesn't have any snapshots but don't see any other suggestions in the KB (or google, of course.) Edit: The last comment on this community post. It's a slightly different circumstance, but suggests that there is an known bug editing these settings in the web-gui.

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• Looking for WYSIWYG tool to create and edit HTML5 based presentations (slides)

  - by peterp

  There are a lot of different implementations for HTML5 based slide presentations out there, like Google Slides or S5. But all that I have seen so far, seem to need a person being able to (and willing to) read and write HTML-Code. My company still uses Powerpoint, but some people are quite unhappy about its limitedness, e.g. the lack of possibilites to embed animation (other than just appear/disappear) without using flash. I'd love to suggest a state-of-the-art solution based on HTML5, but I don't even need to think about suggesting a solution where the project people need a techie to add or edit the content of a slide. I am not looking for an editor for non-technies to create complex HTML5/javascript based animations, of course, those should be done by a developer... basically non-technies should be capable of doing the stuff they are doing in powerpoint now. Thanks in advance for your suggestions, Peter

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• Generate metadata of all files in a dir?

  - by nmuntz

  We are working on a project that is quite big, and its stored in an SVN repository under different folders with many files all over the place. Quite often, it is hard to locate the document that has a certain keyword or phrase. Does anyone know of any program that will generate and index the metadata of all the files that are in these documentation folders? (most filetypes are: xls, doc, ppt). Windows Search and Google Desktop could be an option but that would generally index the whole hard drive, emails, etc and thats probably much more than what we need and would not be suited for something more folder specific. Example of what im looking for: a program or webpage where i enter "John Doe" and it will show me all files in MyProjectFolder/ that contain the keyword "John Doe". This of course will already be indexed somewhere so searches should be almost instantaneous. Is there such a tool or i am asking too much? Thanks in advance!

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• Setting up and moving a distribution group to a public folder in Exchange 2003

  - by Sevdarkseed

  I'm looking for some advice with something that seems simple but I haven't done before. Currently we use a distribution group called Orders that has an email address that is that forwarded to four people in the company, the same goes for another one, Quotes. The problem is, of course, no one knows what was answered, and all the email gets worked in to the individual user's emails, so I'm thinking that a public folder, only accessible by one department would be the answer. I'm not sure what the best way to set this up would be or how to move/convert the current distribution list over to a public folder. This is a very critical email address in the company, so I'm trying to be sure that there is zero down time at all for it. What would be the best way to go about creating a public folder and converting/forwarding/moving/(whatever) over the current email address to that folder?

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• CPU and HD degradation on sourced based Linux distribution

  - by danilo2

  I was wondering for a long time if source based Linux distributions, like Gentoo or Funtoo are "destroying" your system faster than binary ones (like Fedora or Debian). I'm talking about CPU and hard drive degradation. Of course, when you're updating your system, it has to compile everything from source, so it takes longer and your CPU is used at hard conditions (it is warmer and more loaded). Such systems compile hundreds of packages weekly, so does it really matter? Does such a system degrade faster than binary based ones?

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• How to update a keyboard layout DLL on Windows?

  - by user87690

  Information about keyboard layout is stored in keyboard layout DLLs on Windows. One can make a custom layout using a tool like Microsoft Keyboard Layout Creator (http://msdn.microsoft.com/en-us/goglobal/bb964665.aspx). It creates the dynamical library and also an installer which places the DLL at a right place and also puts necessary information to registry so the layout can be used. Now my question. How can one update his custom layout? One could uninstall the layout and install the new version which effectively replaces the DLL file. However this alone doesn't work because it seems that the old copy of the DLL stays loaded somewhere and is used when one sets the layout instead of loading new version. So is there a way how to tell the system that its “keyboard layout cache” is invalid? Of course I could reboot the whole system but I'd like to avoid it as it's annoying and seems to be poor design to reboot whole system just to reload a DLL.

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• A software to lock regions of a screen to prevent any windows from overlapping

  - by cybervaldez

  I've just installed nexus dock (a similar application like rocketdock), after playing with the preferences i've come across a very curious option (under position & behavior) that says: Prevent maximized windows from overlapping the dock. With it enabled, any application I maximize(and i do mean any) won't overlap the dock, it's really great. So i'm thinking perhaps there's a software that does this kind of feature which is really ideal for keeping my workspace really organized. I really hate repositioning and resizing my windows everytime. Of course there's always the manual way of doing these but it's just too much of a bother when someone from the family uses the computer. Do you know any software that does this? even a software that can just save/remember window positions would also be nice too.

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• Distributed Server Monitoring Solution

  - by MaterialEdge

  I belong to an independent IT firm that manages and maintains about 50 business clients networks, ranging from small 5 system networks to 200+ systems. Because we are unable to directly monitor each server at these locations (distributed over a very large area) on a regular basis I am looking for a method to monitor and alert us to any problems that may arise so that we can respond quickly with, hopefully, preventative measures. I'm not sure what solutions are available for this type of situation, but something that utilizes a central server at our business with all client servers sending alerts or logs to it for daily monitoring might work best. All these servers are running a Windows Server OS. In your opinion, what would be the best course of action to accomplish this?

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• If using a bootable Ubuntu USB drive, can I use the internal hard drive as a temporary download and

  - by NoCatharsis

  I am new to Linux, so this is probably a basic problem... My flash drive is only 4GB in size and that is not enough to hold kernel and other package updates, even if only temporary. I am actually using Kubuntu, but I don't think this would change the nature of the question...? I would just like to be able to set my download directory to the internal drive to download the upgrades, then replace the old versions installed on the USB. Of course I have no use for keeping the older versions, so would I also have to manually remove those after upgrading?

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• Need hard disk recommendation for linux home server.

  - by neotracker

  Hello, I'm planing to build a little linux homeserver. It will mainly be used for storage and maybe as an media pc. I plan to build a software raid5 with 4 1.5TB or 2TB hard drives. I already decided to use the Western Digital Caviar Green 1.5 TB drive, but then I read about some problems with the WD green series about many drives failing and that they are not recommended for raid anyway. Of course, I couldn't find much facts on the issues so I thought I just ask here ;-) What hard drives would you recommended for a software raid5 setup? As I only need it for storage, the whole thing doesn't have to be too fast. So I prefer a cheap price and silence to great performance.

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• How do I swap audio output of the left and right speakers?

  - by Manga Lee

  I have two speakers stereo speakers but when I use the sound control panel applet to test my audio configuration I get sound in the right speaker when the user interface indicates the right speaker and vice versa. Is there a way to swap the audio output from left to right and right to left? UPDATE: The reason for this question is that I've recently rearranged my workspace and because of physical constraints the left speaker has to go on the right side and vice versa. I could of course solve this problem with a hardware solution but I'd rather use a software solution if one is available.

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• Control scheduled tasks execution

  - by SJuan76

  We are a small shop. I am mainly a programmer, but due to being the only one that risks to manage our servers, the task has fallen on me (yet I it is still a secondary function so I cannot give it too much time). Over the course of years we have needed to create a decent number of .bat scripts that run as scheduled tasks in our servers (dump DB servers, SVN servers, copy files, etc.). Manually checking that everyone has proceeded ok is a time consuming task. I could get them to send an email on completion, but then I would get swarmed by lots of emails each morning. If I setup them to only e-mail on failure, I might miss the instances where the error causes the task to abort (or even not to start). Are there other alternatives? We are currently using Windows 2003 R2, but we are thinking of adding some Linux server soon, so a cross-platform solution would be best.

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• LUKS-Encrypted Root Partition in Ubuntu 9.04

  - by Martindale

  I have a LUKS-encrypted root partition that I have installed Ubuntu 9.04 to. I have of course placed /boot on a separate ext2 partition, and my boot loader loads and functions correctly. However, I can't seem to get my initrd to load the LUKS-encrypted root using the appropriate /dev/mapper/ address. What hooks and scripts do I need to add to get this to function correctly, and what is the correct way to regenerate my initrd? I can CHROOT into this install, and everything works fine - but I just can't seem to get it to actually boot. Help!

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• Is my website running on an iPhone?

  - by Stefano Borini

  Provocative question, but in any case, this is what it would appear... unless there's some other reason, of course. In my cystat wordpress log, I obtained the following entry IP Browser OS Date Method Type URL 127.0.0.1 Safari 419.3 iPhone July 30, 2009 7:39 pm GET BLOG /blog/ The IP address is the IP of the visiting client. It's clear that this is not possible. Why do I get 127.0.0.1 as IP? cystat bug? some weird network trick I am not aware of? or is my website really running on an iPhone, and the guy at the applestore is reading my blog ?

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• my WD Mybook wd5000h0032 is DEAD?

  - by Herudae

  Hello, i have a WD Mybook Premium (wd5000h032) it used to work just fine but suddenly i can't access to it. The blue lights turn on but the drive doesn't start, it makes no click, nor any other sound, it just like if it was disconnected from USB, of course my PC doesn't detect it, i've tried with trhee different USB cables two PCs and one laptop and nothing. Is it really dead? how can i recover the information stored there? i think the problem could be the case, if so, could i take out the disk and connect it as an internal drive? or could i buy another case?

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• Too big a difference between Loud and Quiet when watching DVD's... constantly have to adjust volume.

  - by Dan

  It is hard for me to find the right volume for my computer to watch my dvd's on because it seems like most reasonable volumes become overwhelming at the loudest parts of a movie and it is hard to even make out the dialog at the quietest parts. I find I'm constantly adjusting the volume during the course of a movie. Are there ways to make the difference between the louds and the quiets not so extreme? (both computer related solutions and non-computer related solutions welcome). Like moving my speakers across the room and increasing the volume? or the opposite? Or would would the extremes be less noticeable if I used headphones? Are there movie players that might have more complex sound adjustment features? If there is a software solution out there for linux that would be great too. Thanks, Dan

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