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  • What’s new in IIS8, Perf, Indexing Service-Week 49

    - by OWScott
    You can find this week’s video here. After some delays in the publishing process week 49 is finally live.  This week I'm taking Q&A from viewers, starting with what's new in IIS8, a question on enable32BitAppOnWin64, performance settings for asp.net, the ARR Helper, and Indexing Services. Starting this week for the remaining four weeks of the 52 week series I'll be taking questions and answers from the viewers. Already a number of questions have come in. This week we look at five topics. Pre-topic: We take a look at the new features in IIS8. Last week Internet Information Services (IIS) 8 Beta was released to the public. This week's video touches on the upcoming features in the next version of IIS. Here’s a link to the blog post which was mentioned in the video Question 1: In a number of places (http://learn.iis.net/page.aspx/201/32-bit-mode-worker-processes/, http://channel9.msdn.com/Events/MIX/MIX08/T06), I've saw that enable32BitAppOnWin64 is recommended for performance reasons. I'm guessing it has to do with memory usage... but I never could find detailed explanation on why this is recommended (even Microsoft books are vague on this topic - they just say - do it, but provide no reason why it should be done). Do you have any insight into this? (Predrag Tomasevic) Question 2: Do you have any recommendations on modifying aspnet.config and machine.config to deliver better performance when it comes to "high number of concurrent connections"? I've implemented recommendations for modifying machine.config from this article (http://www.codeproject.com/KB/aspnet/10ASPNetPerformance.aspx - ASP.NET Process Configuration Optimization section)... but I would gladly listen to more recommendations if you have them. (Predrag Tomasevic) Question 3: Could you share more of your experience with ARR Helper? I'm specifically interested in configuring ARR Helper (for example - how to only accept only X-Forwards-For from certain IPs (proxies you trust)). (Predrag Tomasevic) Question 4: What is the replacement for indexing service to use in coding web search pages on a Windows 2008R2 server? (Susan Williams) Here’s the link that was mentioned: http://technet.microsoft.com/en-us/library/ee692804.aspx This is now week 49 of a 52 week series for the web pro. You can view past and future weeks here: http://dotnetslackers.com/projects/LearnIIS7/ You can find this week’s video here.

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  • ADNOC talks about 50x increase in performance

    - by KLaker
    If you are still wondering about how Exadata can revolutionise your business then I would recommend watching this great video which was recorded at this year's OpenWorld. First a little background...The Abu Dhabi National Oil Company for Distribution (ADNOC) is an integrated energy company that was founded in 1973. ADNOC Distribution markets and distributes petroleum products and services within the United Arab Emirates and internationally. As one of the largest and most innovative government-owned petroleum companies in the Arab Gulf, ADNOC Distribution is renowned and respected for the exceptional quality and reliability of its products and services. Its five corporate divisions include more than 200 filling stations (a number that is growing at 8% annually), more than 150 convenience stores, 10 vehicle inspection stations, as well as wholesale and retail sales of bulk fuel, gas, oil, diesel, and lubricants. ADNOC selected Oracle Exadata Database Machine after extensive research because it provided them with a single platform that can run mixed workloads in a single unified machine: "We chose Oracle Exadata Database Machine because it.offered a fully integrated and highly engineered system that was ready to deploy. With our infrastructure running all the same technology, we can operate any type of Oracle Database without restrictions and be prepared for business growth," said Ali Abdul Aziz Al-Ali, IT division manager, ADNOC Distribution. ".....we could consolidate our transaction processing and business intelligence onto one platform. Competing solutions are just not capable of doing that." - Awad Ahmed Ali El-Sidiq, Senior Database Administrator, ADNOC Distribution In this new video Awad Ahmen Ali El Sidddig, Senior DBA at ADNOC, talks about the impact that Exadata has had on his team and the whole business. ADNOC is using our engineered systems to drive and manage all their workloads: from transaction systems to payments system to data warehouse to BI environment. A true Disk-to-Dashboard revolution using Engineered Systems. This engineered approach is delivering 50x improvement in performance with one queries running 100x faster! The IT has even revolutionised some of their data warehouse related processes with the help of Exadata and now jobs that were taking over 4 hours now run in a few minutes.  To watch the video click on the image below which will take you to our Oracle YouTube page: (if the above link does not work, click here: http://www.youtube.com/watch?v=zcRpxc6u5Ic) Now that queries are running 100x faster and jobs are completing in minutes not hours, what is next for the IT team at ADNOC? Like many of our customers ADNOC is now looking to take advantage of big data to help them better align their business operations with customer behaviour and customer insights. To help deliver this next level of insight the IT team is looking at the new features in Oracle Database 12c such as the new in-memory feature to deliver even more performance gains.  The great news is that Awad Ahmen Ali El Sidddig was awarded DBA of the Year - EMEA within our Data Warehouse Global Leaders programme and you can see the badge for this award pop-up at the start of video. Well done to everyone at ADNOC and thanks for spending the time with us at OOW to create this great video.

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  • Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld

    - by Richard Lefebvre
    New Service Enables Companies to Listen, Engage, Create, Market and Analyze Interactions across Multiple Social Platforms in Real-Time During his keynote presentation, Oracle CEO Larry Ellison announced the Oracle Social Relationship Management (SRM) Suite.   Oracle Social Relationship Management Suite is an integrated enterprise service that enables companies to listen, engage, create, market, and analyze interactions across multiple social platforms in real-time providing a holistic view of the consumer.   Oracle Social Relationship Management Suite is integrated with Oracle’s enterprise applications, including Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce, and Oracle Enterprise Resource Planning (ERP), allowing organizations to use social to transform their corporate business processes and systems.   Additionally, Oracle Social Relationship Management Suite is integrated with Oracle Platform Services, including Oracle Java Cloud Service and Oracle Database Cloud Service, enabling marketing teams to integrate social with their custom Web pages, landing pages and marketing tools. Unleashing the Power of Social • Providing a holistic view of consumer interactions, Oracle Social Relationship Management Suite includes: Oracle Social Network (OSN): Provides a secure collaboration platform that supports real-time collaboration and networking for users inside and outside the organization. Oracle Social Marketing: Enables marketers to centrally create, publish, moderate, manage, measure and report across multiple social campaigns and platforms. It also helps marketers publish social content, engage fans and customize their brand's look and feel. Oracle Social Engagement & Monitoring Cloud Service: Enables organizations to analyze social media interactions while also empowering customer service and sales teams to effectively engage with customers and prospects. It gives organizations the tools they need to understand customers and take the appropriate actions by monitoring, listening, learning, and responding to signals and trends across the social web. Oracle Social Sites: provides brands and agencies a powerful and rich editing experience that end users can leverage to dynamically develop and launch social sites. Oracle Data and Insights. A service that caters to a growing enterprise need for externally information by providing information, directory and insights about common business entities. Supporting Quote “By fundamentally changing the way organizations connect with their different stakeholders, social is changing the rules of business,” said Thomas Kurian, executive vice president, Oracle Product Development. “With the Oracle Social Relationship Management Suite we are empowering our customers to embrace this change by integrating the tools required to listen, engage, create, market and analyze social interactions into existing applications and services.”

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  • Deployment Options for AutoVue 20.0 Users

    - by celine.beck
    AutoVue release 20.0 boasts a brand new architecture. As part of this product rearchitecture, AutoVue can now be deployed either as a desktop deployment to serve the needs of individual users in their personal productivity; or in a Client / Server deployment for those that require connections to enterprise applications / back-end systems. The most common question that we hear from our customers about this new architecture is the following: "Is AutoVue Desktop Version still part of release 20.0 and if so, what is the difference between AutoVue Desktop Version and the Desktop deployment of AutoVue release 20.0?" A detailed answer to these questions is provided in a very complete article entitled Understanding Deployment Options for AutoVue 19.3 Desktop Version users upgrading to AutoVue 20.0 (note 1058254.1) which was posted on My Oracle Support. Is AutoVue Desktop Version still part of AutoVue 20.0? Yes, AutoVue Desktop Version 20.0 is still available to customers and partners, as a maintenance release of AutoVue 19.3. As such, it will not contain any of the new capabilities featured in AutoVue release 20.0. All format enhancements and new format support have been added to release 20.0 Desktop Version though. What is the different between AutoVue Desktop Version 20.0 and the Desktop Deployment of AutoVue release 20.0? AutoVue 20.0 Desktop deployment works like the AutoVue Desktop version. It is installed as a standalone product on each user's machine and runs a local instance of AutoVue. The AutoVue 20.0 Desktop deployment includes all new features, formats and performance enhancements included in release 20.0 (walkthrough capability, improved compare, ...) What deployment options are available to AutoVue 19.3 Desktop Version customers? AutoVue Desktop Version users can evolve at their own pace to the new AutoVue platform. With release 20.0, customers can opt to: Option 1: Stay on AutoVue Desktop Version 20.0 Option 2: Migrate to AutoVue and select the desktop deployment method Option 3: Migrate to AutoVue and select the Client/Server deployment method What is the Client / Server deployment of AutoVue 20.0? The Client/Server deployment has AutoVue installed on a server, to which local client machines connect to access and view documents. AutoVue 20.0 Client Server Deployment allows users to leverage the new online/offline capabilities in release 20.0 and easily switch between online and offline modes of operation. With the Client/Server deployment, customers also get a complete, open and standards-based set of integration tools that allows them to tie AutoVue to any enterprise applications to provide users with a consistent view of data and business objects and expand workflow automation to document-based processes. Related articles: AutoVue Release 20.0 Now Available, New Walkthrough Capability in AutoVue 20.0, Watch the AutoVue 20.0 Release Webcast, April 27 at 12pm EST

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  • SOA’s People Problem by Bob Rhubart

    - by JuergenKress
    Are reluctant passengers slowing down your SOA train? Based on my conversations with various experts in service-oriented architecture (SOA), the consensus is that SOA tools and technology have achieved a high level of maturity. Some even use the term industrialization to describe the current state of SOA. Given that scenario, one might assume that SOA has been wildly successful for every organization that has adopted its principles. Obviously SOA could not have achieved its current level of maturity and industrialization without having reached a tipping point in the volume of success stories to drive continued adoption. But some organizations continue to struggle with SOA. The problem, according to some experts, has little to do with tools or technologies. “One of the greatest challenges to implementing SOA has nothing to do with the intrinsic complexity behind a SOA technology platform,” says Oracle ACE Luis Augusto Weir, senior Oracle solution director at HCL AXON. “The real difficulty lies in dealing with people and processes from different parts of the business and aligning them to deliver enterprisewide solutions.” What can an organization do to meet that challenge? “Staff the right people,” says Weir. “For example, the role of a SOA architect should be as much about integrating people as it is about integrating systems. Dealing with people from different departments, backgrounds, and agendas is a huge challenge. The SOA architect role requires someone that not only has a sound architectural and technological background but also has charisma and human skills, and can communicate equally well to the business and technical teams.” The SOA architect’s communication skills are instrumental in establishing service orientation as the guiding principle across the organization. “A consistent architecture comprising both business services and IT services can comprehensively redefine the role of IT at the process level,” says Danilo Schmiedel, solution architect at Opitz Consulting. That helps to shift the focus from siloes to services and get SOA on track. To that end, Oracle ACE Director Lonneke Dikmans, a managing partner at Vennster, stresses the importance of replacing individual, uncoordinated projects with a focused program that promotes communication, cooperation, and service reuse. “Having support among lead developers and architects helps, as does having sponsors that see the business case and understand the strategic value,” she says. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bob Rhubard,OTN,Lonneke Dikmans,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • To 'seal' or to 'wrap': that is the question ...

    - by Simon Thorpe
    If you follow this blog you will already have a good idea of what Oracle Information Rights Management (IRM) does. By encrypting documents Oracle IRM secures and tracks all copies of those documents, everywhere they are shared, stored and used, inside and outside your firewall. Unlike earlier encryption products authorized end users can transparently use IRM-encrypted documents within standard desktop applications such as Microsoft Office, Adobe Reader, Internet Explorer, etc. without first having to manually decrypt the documents. Oracle refers to this encryption process as 'sealing', and it is thanks to the freely available Oracle IRM Desktop that end users can transparently open 'sealed' documents within desktop applications without needing to know they are encrypted and without being able to save them out in unencrypted form. So Oracle IRM provides an amazing, unprecedented capability to secure and track every copy of your most sensitive information - even enabling end user access to be revoked long after the documents have been copied to home computers or burnt to CD/DVDs. But what doesn't it do? The main limitation of Oracle IRM (and IRM products in general) is format and platform support. Oracle IRM supports by far the broadest range of desktop applications and the deepest range of application versions, compared to other IRM vendors. This is important because you don't want to exclude sensitive business processes from being 'sealed' just because either the file format is not supported or users cannot upgrade to the latest version of Microsoft Office or Adobe Reader. But even the Oracle IRM Desktop can only open 'sealed' documents on Windows and does not for example currently support CAD (although this is coming in a future release). IRM products from other vendors are much more restrictive. To address this limitation Oracle has just made available the Oracle IRM Wrapper all-format, any-platform encryption/decryption utility. It uses the same core Oracle IRM web services and classification-based rights model to manually encrypt and decrypt files of any format on any Java-capable operating system. The encryption envelope is the same, and it uses the same role- and classification-based rights as 'sealing', but before you can use 'wrapped' files you must manually decrypt them. Essentially it is old-school manual encryption/decryption using the modern classification-based rights model of Oracle IRM. So if you want to share sensitive CAD documents, ZIP archives, media files, etc. with a partner, and you already have Oracle IRM, it's time to get 'wrapping'! Please note that the Oracle IRM Wrapper is made available as a free sample application (with full source code) and is not formally supported by Oracle. However it is informally supported by its author, Martin Lambert, who also created the widely-used Oracle IRM Hot Folder automated sealing application.

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  • Introducing AutoVue Document Print Service

    - by celine.beck
    We recently announced the availability of our new AutoVue Document Print Service products. For more information, please read the article entitled Print Any Document Type with AutoVue Document Print Services that was posted on our blog. The AutoVue Document Print Service products help address a trivial, yet very common challenge: printing and batch printing documents. The AutoVue Document Print Service is a Web-Services based interface, which allows developers to complement their print server solutions by leveraging AutoVue's printing capabilities within broader enterprise applications like Asset Lifecycle Management, Product Lifecycle Management, Enterprise Content Management solutions, etc. This means that you can leverage the AutoVue Document Print Service products as part of your printing solution to automate the printing of virtually any document type required in any business process. Clients that consume AutoVue's Document Print Service can be written in any language (for example Java or .NET) as long as they understand Web Services Description Language (WSDL) and communicate using Simple Object Access Protocol (SOAP). The print solution consists of three main components, as described in the diagram below: a print server (not included in the AutoVue Document Print Service offering) that will interact with your application to identify the files that need to be printed, the printer to send each file, as well as the print options needed for each file (paper size, page orientation, etc), and collate the print job requests. The print server will also take care of calling the AutoVue Document Print Service to perform the actual printing. The AutoVue Document Print Services send files to a printer for printing. The AutoVue Document Print Service products leverage AutoVue's format- and platform agnostic technology to let you print/batch virtually any type of files, without requiring the authoring application installed on your machine. and Printers As shown above, you can trigger printing from your application either programmatically through automated business processes or manually through human interaction. If documents that need to be printed from your application are stored inside a content repository/Document Management System (DMS) such as Oracle Universal Content Management System (UCM), then the Print Server will need to identify the list of documents and pass the ID of each document to the AutoVue DPS to print. In this case, AutoVue DPS leverages the AutoVue VueLink integration (note: AutoVue VueLink integrations are pre-packaged AutoVue integrations with most common enterprise systems. Check our Website for more information on the subject) to fetch documents out of the document management system for printing. In lieu of the AutoVue VueLink integration, you can also leverage the AutoVue Integration Software Development Kit (iSDK) to build your own connector. If the documents you need to print from your application are not stored in a content management system, the Print Server will need to ensure that files are made available to the AutoVue Document Print Service. The Print Server could for example fetch the files out of your application or an extension to the application could be developed to fetch the files and make them available to the AutoVue DPS. More information on methods to pass on file information to the AutoVue Document Print Service products can be found in the AutoVue Document Print Service Overview documentation available on the Oracle Technology Network. Related article: Any Document Type with AutoVue Document Print Services

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  • Oracle Database 12c: Partner Material

    - by Thanos Terentes Printzios
    Oracle Database 12c offers the latest innovation from Oracle Database Server Technologies with a new Multitenant Architecture, which can help accelerate database consolidation and Cloud projects. The primary resource for Partners on Database 12c is of course the Oracle Database 12c Knowledge Zone where you can get up to speed on the latest Database 12c enhancements so you can sell, implement and support this. Resources and material on Oracle Database 12c can be found all around Oracle.com, but even hidden in AR posters like the one on the left. Here are some additional resources for you Oracle Database 12c: Interactive Quick Reference is a multimedia tool for various terms and concepts used in the Oracle Database 12c release. This reference was built as a multimedia web page which provides descriptions of the database architectural components, and references to relevant documentation. Overall, is a nice little tool which may help you quickly to find a view you are searching for or to get more information about background processes in Oracle Database 12c. Use this tool to find valuable information for any complex concept or product in an intuitive and useful manner. Oracle Database 12c Learning Library contains several technical traininings (2-day DBA, Multitenant Architecture, etc) but also Videos/Demos, Learning Paths by Role and a lot more. Get ready and become an Oracle Database 12c Specialized Partner with the Oracle Database 12c Specialization for Partners. Review the Specialization Criteria, your company status and apply for an Oracle Database 12c Specialization. Access our OPN training repository to get prepared for the exams. "Oracle Database 12c: Plug into the Cloud!"  Marketing Kit includes a great selection of assets to help Oracle partners in their marketing activities to promote solutions that leverage all the new features of Oracle Database 12c. In the package you will find assets (templates, invitation texts, presentations, telemarketing script,...) to be used for your demand generation activities; a full set of presentations with the value propositions for customers; and Sales Enablement and Sales Support material. Review here and start planning your marketing activities around Database 12c. Oracle Database 12c Quick Reference Guide (PDF) and Oracle Database 12c – Partner FAQ (PDF) Partners that need further assistance with Database 12c can always contact us at partner.imc-AT-beehiveonline.oracle-DOT-com or locally address one the Oracle ECEMEA Partner Hubs for assistance.

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  • Nginx and PHP Fundamentals

    - by Elton Stoneman
    Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/08/01/nginx-and-php-fundamentals.aspxHot on the heels of my .NET caching course, I’ve had my first “fundamentals” course released on Pluralsight: Nginx and PHP Fundamentals. It’s a practical look at two of the biggest technologies on the web – Nginx, which is the fastest growing HTTP server around (currently hosting 100+ million sites), and PHP, which powers more websites than any other server-side framework (currently 240+ million sites). The two technologies work well together, both are open-source and cross-platform and both are lightweight and easy to get started with - you just need to download and unzip the runtimes, and with a text editor you can create and host dynamic websites. I’ve used PHP as a second (sometimes third) language since 2005 when I was brought cold into an established codebase to help improve performance, and Nginx to host tier 2 apps for the last couple of years. As with any training course, you learn new things as you produce it, and it was good to focus on a different stack from my commercial .NET world. In the course I start with a website in two parts – one which is just static content, and one which processes a user registration form using ASP.NET MVC, both running in IIS. Over four modules I migrate the app to Nginx and PHP: Hosting Static Content in Nginx – how to deploy and configure Nginx for a basic website; PHP Part 1: Basic Web Forms – installing PHP and an IDE, and building a simple form with server-side validation; PHP Part 2: Packages and Integration – using PECL and Composer for packages to connect to Azure, AWS, Mongo and reCAPTCHA; Hosting PHP in Nginx – configuring Nginx to host our PHP site. Along the way I run some performance stats with JMeter, and the headlines are that Nginx running on Linux outperforms IIS on Windows for static content,by 800 requests per second over 1000 concurrent requests; and Linux+Ngnix+PHP outperforms Windows+IIS+ASP.NET MVC by 700 request per second with the same load. Of course, the headline stats don’t tell the whole story, and when you add OpCode caching for PHP and the ASP.NET Output Cache, the results are very different. As Web architecture moves away from heavy server-side processing, to Single Page Apps with client-side frameworks like AngularJS and Knockout, I think there’s an increasing need for high-performance, low-cost server technologies, and the combination of Nginx and PHP makes a compelling case.

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  • AxCMS.net 10 with Microsoft Silverlight 4 and Microsoft Visual Studio 2010

    - by Axinom
    Axinom, European WCM vendor, today announced the next version of its WCM solution AxCMS.net 10, which streamlines the processes involved in creating, managing and distributing corporate content on the internet. The new solution helps reducing ongoing costs for managing and distributing to large audiences, while at the same time drastically reducing time-to-market and one-time setup costs. http://www.AxCMS.net Axinom’s WCM portfolio, based on the Microsoft .NET Framework 4, Microsoft Visual Studio 2010 and Microsoft Silverlight 4, allows enterprises to increase process efficiency, reduce operating costs and more effectively manage delivery of rich media assets on the Web and mobile devices. Axinom solutions are widely used by major European online brands in IT, telco, retail, media and entertainment industries such as Siemens, American Express, Microsoft Corp., ZDF, Pro7Sat1 Media, and Deutsche Post. Brand New User Interface built with Silverlight 4By using Silverlight 4, Axinom’s team created a new user interface for AxCMS.net 10 that is optimized for improved usability and speed. WYSIWYG mode, integrated image editor, extended list views, and detail views of objects allow a substantial acceleration of typical editor tasks. Axinom’s team worked with Silverlight Rough Cut Editor for video management and Silverlight Analytics Framework for extended reporting to complete the wide range of capabilities included in the new release. “Axinom’s release of AxCMS.net 10 enables developers to take advantage of the latest features in Silverlight 4,” said Brian Goldfarb, director of the developer platform group at Microsoft Corp. “Microsoft is excited about the opportunity this creates for Web developers to streamline the creating, managing and distributing of online corporate content using AxCMS.net 10 and Silverlight.” Rapid Web Development with Visual Studio 2010AxCMS.net 10 is extended by additional products that enable developers to get productive quickly and help solve typical customer scenarios. AxCMS.net template projects come with documented source code that help kick-start projects and learn best practices in all aspects of Web application development. AxCMS.net overcomes many hard-to-solve technical obstacles in an out-of-the-box manner by providing a set of ready-to-use vertical solutions such as corporate Web site, Web shop, Web campaign management, email marketing, multi-channel distribution, management of rich Internet applications, and Web business intelligence. Extended Multi-Site ManagementAxCMS.net has been supporting the management of an unlimited number of Web sites for a long time. The new version 10 of AxCMS.net will further improve multi-site management and provide features to editors and developers that will simplify and accelerate multi-site and multi-language management. Extended publication workflow will take into account additional dependencies of dynamic objects, pages, and documents. “The customer requests evolved from static html pages to dynamic Web applications content with the emergence of rich media assets seamlessly combined across many channels including Web, mobile and IPTV. With the.NET Framework 4 and Silverlight 4, we’re on the fast track to making the three screen strategy a reality for our customers,” said Damir Tomicic, CEO of Axinom Group. “Our customers enjoy substantial competitive advantages of using latest Microsoft technologies. We have a long-standing, relationship with Microsoft and are committed to continued development using Microsoft tools and technologies to deliver innovative Web solutions in the future.”  

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  • Upcoming UPK Events

    - by kathryn.lustenberger(at)oracle.com
    February 15th: UPK: Follow Panduit's Lead and Leverage Oracle's User Productivity Kit To Achieve Your Goals - Join us for a live webcast to learn how Oracle's User Productivity Kit can help you meet and exceed your goals. The webcast will feature Jim Boss, from the Panduit Corporation, who will share how Oracle's User Productivity Kit was used with both Oracle and Non-Oracle applications to helped Panduit to meet their goals. Date: February 15th, 2011 at 12:00 PST / 3:00 EST Evite: http://www.oracle.com/us/dm/65630-naod10046029mpp005c010-se-300908.html March 2nd: Synaptis teams with Oracle to deliver a UPK customer success story - Webinar Offering The Value of UPK (Customer Success Story): How to leverage the value of UPK to streamline processes and maximize end user adoption for a global implementation Join us to learn how the power of UPK can be leveraged to train end users globally in a successful and cost effective manner. A valued Oracle UPK customer will share experiences, successes, challenges, and strategies. The webinar will also include a question and answer session to give the attendees an opportunity to interact directly with the Oracle UPK customer, Synaptis, and the Oracle UPK Team. Date: March 2, 2011 Time: 11:00am - 12:00pm EST Register for this webinar March 27 - 30th: The Alliance 2011 conference is an annual event for all higher education, government, and public sector users of Oracle applications. The Alliance conference is organized and managed by the Higher Education User Group (www.heug.org). This is the 14th annual event for the HEUG. This is your opportunity to join with over 3200 other Higher Education, Federal, State and Local Government users to network, learn and share in our amazing combined experiences. The Alliance conference team is hard at work, putting together the best conference ever for 2011 - so don't delay, make your plans now to be part of Alliance 2011! When: Sunday, March 27th, 2011 - Wednesday, March 30, 2011 Where: The Colorado Convention Center (Denver, Colorado) Registration for Alliance 2011 is Now Open! UPK will be represented at this event offering: Pre-Conference Training Learn the Basics of Oracle User Productivity Kit (UPK) Taking Your UPKs to a Whole New Level, Advanced Use of UPK Demo Pod Staff Sessions: Oracle User Productivity Kit: Creating Value throughout the Project Lifecycle Beyond Basic UPK -- User Tracking and SmartHelp Leveraging Oracle and User Productivity Kit (UPK) to Develop a Comprehensive Training Program Oracle User Productivity Kit Strategy and Roadmap -- Key to User Adoption April 10 - 14th: Registration for COLLABORATE 11 has begun - Don't miss the most comprehensive, user-driven conference devoted to Oracle applications and technology. Collaborate with a global network of more than 5,000 peers and experts to share real-world experiences, solve your challenges and gain insights to validate your technology plans. Read below to discover which group to register with for the best value. UPK will be represented at this event offering: Demo Pod Staff Sessions: Oracle User Productivity Kit: Creating Value throughout the Project Lifecycle Centralize all Project Team assets, AND, Deploy Fully Measurable Training with UPK Pro Oracle User Productivity Kit Strategy and Roadmap - Key to User Adoption Registration is Now Open!

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  • Windows Azure Use Case: Fast Acquisitions

    - by BuckWoody
    This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many organizations absorb, take over or merge with other organizations. In these cases, one of the most difficult parts of the process is the merging or changing of the IT systems that the employees use to do their work, process payments, and even get paid. Normally this means that the two companies have disparate systems, and several approaches can be used to have the two organizations use technology between them. An organization may choose to retain both systems, and manage them separately. The advantage here is speed, and keeping the profit/loss sheets separate. Another choice is to slowly “sunset” or stop using one organization’s system, and cutting to the other system immediately or at a later date. Although a popular choice, one of the most difficult methods is to extract data and processes from one system and import it into the other. Employees at the transitioning system have to be trained on the new one, the data must be examined and cleansed, and there is inevitable disruption when this happens. Still another option is to integrate the systems. This may prove to be as much work as a transitional strategy, but may have less impact on the users or the balance sheet. Implementation: A distributed computing paradigm can be a good strategic solution to most of these strategies. Retaining both systems is made more simple by allowing the users at the second organization immediate access to the new system, because security accounts can be created quickly inside an application. There is no need to set up a VPN or any other connections than just to the Internet. Having the users stop using one system and start with the other is also simple in Windows Azure for the same reason. Extracting data to Azure holds the same limitations as an on-premise system, and may even be more problematic because of the large data transfers that might be required. In a distributed environment, you pay for the data transfer, so a mixed migration strategy is not recommended. However, if the data is slowly migrated over time with a defined cutover, this can be an effective strategy. If done properly, an integration strategy works very well for a distributed computing environment like Windows Azure. If the Azure code is architected as a series of services, then endpoints can expose the service into and out of not only the Azure platform, but internally as well. This is a form of the Hybrid Application use-case documented here. References: Designing for Cloud Optimized Architecture: http://blogs.msdn.com/b/dachou/archive/2011/01/23/designing-for-cloud-optimized-architecture.aspx 5 Enterprise steps for adopting a Platform as a Service: http://blogs.msdn.com/b/davidmcg/archive/2010/12/02/5-enterprise-steps-for-adopting-a-platform-as-a-service.aspx?wa=wsignin1.0

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  • The Minimalist Approach to Content Governance - Retire Phase

    - by Kellsey Ruppel
     Originally posted by John Brunswick. Good news - the Retire Phase is actually more fun than the Manage Phase. During the Retire Phase our content management team should not have to track down content creators if the Request Phase of this process was completed successfully. The ownership meta data, success criteria and time stamp that was applied to the original content submission will help to manage content at the end of the content life cycle. The Retire Phase will provide the opportunity for us to prune irrelevant content items through archiving or deletion, keeping the content system clear of irrelevant information, streamlining users ability to browse and search for content.   1. Act on Metrics Established during the Request Phase Why - Some information is only relevant for a given amount of time. In Content Platform Migration Strategy - Artifacts vs Perishable Content we examined two content types - Artifacts and Perishable content. Understanding the differences between Artifacts and Perishable content will allow us to explicitly respect their various lifespans. Additionally, some content may have been part of a project that failed to meet the success criteria outlined in the Request Phase. Any content that did not meet the metrics outlined in the Request Phase should be considered for deletion. How - Thankfully by adhering to to The Minimalist Approach to Content Governance our content should have some level of meta data associated with it that will allow us to quickly sort and understand how to deal with it. Content Management Systems like Oracle's Universal Content Management (UCM) natively allow you to create and save advanced searches that can use content meta data like folders, author, expiration date, security settings and custom meta data to pull back listings of content for examination. Additionally, analytics are available for all content items that allow us to determine if the usage is meeting success criteria that may have been previously outlined during the request phase. The lists that are produced from these approaches can be quickly reviewed for each project with the content owners and based on the nature of the content and success criteria undergo archiving or deletion. Impact - Retiring content that is no longer relevant will allow end users to have fast and relevant access to information across your enterprise. As we mentioned in our first post in this series - it is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year. The light level of effort that was placed into the Request Phase of this process will set us up to keep content clean and relevant for a long time to come. With an up-to-date content repository users will be able to quickly find access to the information that is critical to their work processes. You might not get a holiday named in your honor managing the content system, but will appreciate their quick access to quality information.

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  • Using Pandora in Boxee

    - by Mysticgeek
    Boxee is a very cool multimedia app that lets you access and stream your digital media in many different ways. There’s also a lot of extra apps included with it, and today we take a look at the Pandora application in Boxee. Pandora has been a favorite free music streaming service that’s been around for some time now. Though there are new services like Grooveshark and Spotify that are competing, Pandora is still a reliable choice. It’s now included in Boxee, and here we take a look at using it. Create a Pandora Account If you don’t already have a Pandora account, you can easily create one at their website (link below). Pandora in Boxee To start using Pandora from Boxee, launch Boxee and from the main menu select Apps. Now from the My Apps section select Pandora. When the Pandora app menu comes up, select Start. Now you need to log into your Pandora account. After signing in you can starting listening to your stations, viewing artist info, and cover art. All while enjoying some cool visuals in the background. From the controls at the top you can control playback, skip songs, control volume, get information on why a song was picked, and give a song a thumbs up or down. Of course you can also pull up your stations and switch between them and add more. The same features you’ve come to expect from Pandora are available. One thing we noticed missing is not being able to click on the band or artist to get additional information about them –which you can do on the Pandora site and desktop app. But that isn’t a deal breaker by any means, and we’re hoping the feature will be added in the future. Then while you’re checking out other apps, shows, and setting within Boxee, the cool visuals continue and the songs from you stations keep playing. Conclusion Pandora is a great streaming music service and a welcome edition to Boxee. If you’re a fan of Pandora now you can listen to it on your home theater system. If you’re new to Boxee, make sure to check out our article on getting started with Boxee. Create a Pandora Account Download Boxee Similar Articles Productive Geek Tips Integrate Boxee with Media Center in Windows 7Getting Started with BoxeePandora One is a Worthwhile Upgrade for Your Current Pandora AccountCreate Music Video Playlists with TubeRadio.fmSpotify is an Awesome Music Streaming Service TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Draw Online using Harmony How to Browse Privately in Firefox Kill Processes Quickly with Process Assassin Need to Come Up with a Good Name? Try Wordoid StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually

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  • Need to Know

    - by Tony Davis
    Sometimes, I wonder whether writers of documentation, tutorials and articles stop to ask themselves one very important question: Does the reader really need to know this? I recently took on the task of writing a concise series of articles about the transaction log, what is it, how it works and why it's important. It was an enjoyable task; rather like peering inside a giant, complex clock mechanism. Initially, one sees only the basic components, which work to guarantee the integrity of database transactions, and preserve these transactions so that data can be restored to a previous point in time. On closer inspection, one notices all of small, arcane mechanisms that are necessary to make this happen; LSNs, virtual log files, log chains, database checkpoints, and so on. It was engrossing, escapist, stuff; what I'd written looked weighty and steeped in mysterious significance. Suddenly, however, I jolted myself back to reality with the awful thought "does anyone really need to know all this?" The driver of a car needs only to be dimly aware of what goes on under the hood, however exciting the mechanism is to the engineer. Similarly, while everyone who uses SQL Server ought to be aware of the transaction log, its role in guaranteeing the ACID properties, and how to control its growth, the intricate mechanisms ticking away under its clock face are a world away from the daily work of the harassed developer. The DBA needs to know more, such as the correct rituals for ensuring optimal performance and data integrity, setting the appropriate growth characteristics, backup routines, restore procedures, and so on. However, even then, the average DBA only needs to understand enough about the arcane processes to spot problems and react appropriately, or to know how to Google for the best way of dealing with it. The art of technical writing is tied up in intimate knowledge of your audience and what they need to know at any point. It means serving up just enough at each point to help the reader in a practical way, but not to overcook it, or stuff the reader with information that does them no good. When I think of the books and articles that have helped me the most, they have been full of brief, practical, and well-informed guidance, based on experience. This seems far-removed from the 900-page "beginner's guides" that one now sees everywhere. The more I write and edit, the more I become convinced that the real art of technical communication lies in knowing what to leave out. In what areas do the SQL Server technical materials suffer from "information overload"? Where else does it seem that concise, practical advice is drowned out by endless discussion of the "clock mechanisms"? Cheers, Tony.

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  • Scrum for Team Foundation Server 2010

    - by Martin Hinshelwood
    I will be presenting a session on “Scrum for TFS2010” not once, but twice! If you are going to be at the Aberdeen Partner Group meeting on 27th April, or DDD Scotland on 8th May then you may be able to catch my session. Credit: I want to give special thanks to Aaron Bjork from Microsoft who provided me with most of my material He is a Scrum and Power Point genius. Scrum for Team Foundation Server 2010 Synopsis Visual Studio ALM (formerly Visual Studio Team System (VSTS)) and Team Foundation Server (TFS) are the cornerstones of development on the Microsoft .NET platform. These are the best tools for a team to have successful projects and for the developers to have a focused and smooth software development process. For TFS 2010 Microsoft is heavily investing in Scrum and has already started moving some teams across to using it. Martin will not be going in depth with Scrum but you can find out more about Scrum by reading the Scrum Guide and you can even asses your Scrum knowledge by having a go at the Scrum Open Assessment. Come and see Martin Hinshelwood, Visual Studio ALM MVP and Solution Architect from SSW show you: How to successfully gather requirements with User stories How to plan a project using TFS 2010 and Scrum How to work with a product backlog in TFS 2010 The right way to plan a sprint with TFS 2010 Tracking your progress The right way to use work items What you can use from the built in reporting as well as the Project portals available on from the SharePoint dashboard The important reports to give your Product Owner / Project Manager Walk away knowing how to see the project health and progress. Visual Studio ALM is designed to help address many of these traditional problems faced by teams. It does so by providing a set of integrated tools to help teams improve their software development activities and to help managers better support the software development processes. During this session we will cover the lifecycle of creating work items and how this fits into Scrum using Visual Studio ALM and Team Foundation Server. If you want to know more about how to do Scrum with TFS then there is a new course that has been created in collaboration with Microsoft and Scrum.org that is going to be the official course for working with TFS 2010. SSW has Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools. Ken Schwaber and and Sam Guckenheimer: Professional Scrum Development Technorati Tags: Scrum,VS ALM,VS 2010,TFS 2010

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  • Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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  • Scrum for Team Foundation Server 2010

    - by Martin Hinshelwood
    I will be presenting a session on “Scrum for TFS2010” not once, but twice! If you are going to be at the Aberdeen Partner Group meeting on 27th April, or DDD Scotland on 8th May then you may be able to catch my session. Credit: I want to give special thanks to Aaron Bjork from Microsoft who provided me with most of my material He is a Scrum and Power Point genius. Updated 9th May 2010 – I have now presented at both of these sessions  and posted about it. Scrum for Team Foundation Server 2010 Synopsis Visual Studio ALM (formerly Visual Studio Team System (VSTS)) and Team Foundation Server (TFS) are the cornerstones of development on the Microsoft .NET platform. These are the best tools for a team to have successful projects and for the developers to have a focused and smooth software development process. For TFS 2010 Microsoft is heavily investing in Scrum and has already started moving some teams across to using it. Martin will not be going in depth with Scrum but you can find out more about Scrum by reading the Scrum Guide and you can even asses your Scrum knowledge by having a go at the Scrum Open Assessment. You can also read SSW’s Rules to Better Scrum using TFS which have been developed during our own Scrum implementations. Come and see Martin Hinshelwood, Visual Studio ALM MVP and Solution Architect from SSW show you: How to successfully gather requirements with User stories How to plan a project using TFS 2010 and Scrum How to work with a product backlog in TFS 2010 The right way to plan a sprint with TFS 2010 Tracking your progress The right way to use work items What you can use from the built in reporting as well as the Project portals available on from the SharePoint dashboard The important reports to give your Product Owner / Project Manager Walk away knowing how to see the project health and progress. Visual Studio ALM is designed to help address many of these traditional problems faced by teams. It does so by providing a set of integrated tools to help teams improve their software development activities and to help managers better support the software development processes. During this session we will cover the lifecycle of creating work items and how this fits into Scrum using Visual Studio ALM and Team Foundation Server. If you want to know more about how to do Scrum with TFS then there is a new course that has been created in collaboration with Microsoft and Scrum.org that is going to be the official course for working with TFS 2010. SSW has Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools. Ken Schwaber and and Sam Guckenheimer: Professional Scrum Development Technorati Tags: Scrum,VS ALM,VS 2010,TFS 2010

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  • Oracle Database 11gR2 11.2.0.3 Certified with E-Business Suite on HP-UX PA-RISC

    - by John Abraham
    As a follow up to our original announcement, Oracle Database 11g Release 2 (11.2.0.3) is now certified with Oracle E-Business Suite Release 11i and Release 12 on the following HP-UX platforms: Release 11i (11.5.10.2 + ATG PF.H RUP 6 and higher) : HP-UX PA-RISC (64-bit) (11.31) Release 12 (12.0.4 and higher, 12.1.1 and higher): HP-UX PA-RISC (64-bit) (11.31) This announcement for Oracle E-Business Suite 11i and R12 includes: Real Application Clusters (RAC) Oracle Database Vault Transparent Data Encryption (Column Encryption) TDE Tablespace Encryption Advanced Security Option (ASO)/Advanced Networking Option (ANO) Export/Import Process for Oracle E-Business Suite Release 11i and Release 12 Database Instances Transportable Database and Transportable Tablespaces Data Migration Processes for Oracle E-Business Suite Release 11i and Release 12 References MOS Document 881505.1 - Interoperability Notes - Oracle E-Business Suite Release 11i with Oracle Database 11g Release 2 (11.2.0) MOS Document 1058763.1 - Interoperability Notes - Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) MOS Document 1091086.1 - Integrating Oracle E-Business Suite Release 11i with Oracle Database Vault 11gR2 MOS Document 1091083.1 - Integrating Oracle E-Business Suite Release 12 with Oracle Database Vault 11gR2 MOS Document 216205.1 - Database Initialization Parameters for Oracle E-Business Suite 11i MOS Document 396009.1 - Database Initialization Parameters for Oracle Applications Release 12 MOS Document 761570.1 - Database Preparation Guidelines for an Oracle E-Business Suite Release 12.1.1 Upgrade MOS Document 823586.1 - Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 11i MOS Document 823587.1 - Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12 MOS Document 403294.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 11i MOS Document 732764.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 12 MOS Document 828223.1 - Using TDE Tablespace Encryption with Oracle E-Business Suite Release 11i MOS Document 828229.1 - Using TDE Tablespace Encryption with Oracle E-Business Suite Release 12 MOS Document 391248.1 - Encrypting Oracle E-Business Suite Release 11i Network Traffic using Advanced Security Option and Advanced Networking Option MOS Document 732764.1 - Using Transparent Data Encryption (TDE) Column Encryption with Oracle E-Business Suite Release 12 MOS Document 557738.1 - Export/Import Process for Oracle E-Business Suite Release 11i Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 MOS Document 741818.1 - Export/Import Process for Oracle E-Business Suite Release 12 Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 MOS Document 1366265.1 - Using Transportable Tablespaces to Migrate Oracle Applications 11i Using Oracle Database 11g Release 2 MOS Document 1311487.1 - Using Transportable Tablespaces to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 11g Release 2 MOS Document 729309.1 - Using Transportable Database to Migrate Oracle E-Business Suite Release 11i Using Oracle Database 10g Release 2 or 11g MOS Document 734763.1 - Using Transportable Database to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 10g Release 2 or 11g Please also review the platform-specific Oracle Database Installation Guides for operating system and other prerequisites.

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  • MAXDOP in SQL Azure

    - by Herve Roggero
    In my search of better understanding the scalability options of SQL Azure I stumbled on an interesting aspect: Query Hints in SQL Azure. More specifically, the MAXDOP hint. A few years ago I did a lot of analysis on this query hint (see article on SQL Server Central:  http://www.sqlservercentral.com/articles/Configuring/managingmaxdegreeofparallelism/1029/).  Here is a quick synopsis of MAXDOP: It is a query hint you use when issuing a SQL statement that provides you control with how many processors SQL Server will use to execute the query. For complex queries with lots of I/O requirements, more CPUs can mean faster parallel searches. However the impact can be drastic on other running threads/processes. If your query takes all available processors at 100% for 5 minutes... guess what... nothing else works. The bottom line is that more is not always better. The use of MAXDOP is more art than science... and a whole lot of testing; it depends on two things: the underlying hardware architecture and the application design. So there isn't a magic number that will work for everyone... except 1... :) Let me explain. The rules of engagements are different. SQL Azure is about sharing. Yep... you are forced to nice with your neighbors.  To achieve this goal SQL Azure sets the MAXDOP to 1 by default, and ignores the use of the MAXDOP hint altogether. That means that all you queries will use one and only one processor.  It really isn't such a bad thing however. Keep in mind that in some of the largest SQL Server implementations MAXDOP is usually also set to 1. It is a well known configuration setting for large scale implementations. The reason is precisely to prevent rogue statements (like a SELECT * FROM HISTORY) from bringing down your systems (like a report that should have been running on a different in the first place) and to avoid the overhead generated by executing too many parallel queries that could cause internal memory management nightmares to the host Operating System. Is summary, forcing the MAXDOP to 1 in SQL Azure makes sense; it ensures that your database will continue to function normally even if one of the other tenants on the same server is running massive queries that would otherwise bring you down. Last but not least, keep in mind as well that when you test your database code for performance on-premise, make sure to set the DOP to 1 on your SQL Server databases to simulate SQL Azure conditions.

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  • SQL SERVER – DMV – sys.dm_os_waiting_tasks and sys.dm_exec_requests – Wait Type – Day 4 of 28

    - by pinaldave
    Previously, we covered the DMV sys.dm_os_wait_stats, and also saw how it can be useful to identify the major resource bottleneck. However, at the same time, we discussed that this is only useful when we are looking at an instance-level picture. Quite often we want to know about the processes going in our server at the given instant. Here is the query for the same. This DMV is written taking the following into consideration: we want to analyze the queries that are currently running or which have recently ran and their plan is still in the cache. SELECT dm_ws.wait_duration_ms, dm_ws.wait_type, dm_es.status, dm_t.TEXT, dm_qp.query_plan, dm_ws.session_ID, dm_es.cpu_time, dm_es.memory_usage, dm_es.logical_reads, dm_es.total_elapsed_time, dm_es.program_name, DB_NAME(dm_r.database_id) DatabaseName, -- Optional columns dm_ws.blocking_session_id, dm_r.wait_resource, dm_es.login_name, dm_r.command, dm_r.last_wait_type FROM sys.dm_os_waiting_tasks dm_ws INNER JOIN sys.dm_exec_requests dm_r ON dm_ws.session_id = dm_r.session_id INNER JOIN sys.dm_exec_sessions dm_es ON dm_es.session_id = dm_r.session_id CROSS APPLY sys.dm_exec_sql_text (dm_r.sql_handle) dm_t CROSS APPLY sys.dm_exec_query_plan (dm_r.plan_handle) dm_qp WHERE dm_es.is_user_process = 1 GO You can change CROSS APPLY to OUTER APPLY if you want to see all the details which are omitted because of the plan cache. Let us analyze the result of the above query and see how it can be helpful to identify the query and the kind of wait type it creates. Click to Enlarage The above query will return various columns. There are various columns that provide very important details. e.g. wait_duration_ms – it indicates current wait for the query that executes at that point of time. wait_type – it indicates the current wait type for the query text – indicates the query text query_plan – when clicked on the same, it will display the query plans There are many other important information like CPU_time, memory_usage, and logical_reads, which can be read from the query as well. In future posts on this series, we will see how once identified wait type we can attempt to reduce the same. Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: DMV, Pinal Dave, PostADay, SQL, SQL Authority, SQL DMV, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • Three Principles to Fix Your Broken Organization

    - by Michael Snow
    Everyone's organization is broken in some capacity. For some this is painfully visible both inside and outside their organization. For others, there are cracks noticed by only the keenest trained eyes used to looking for problems in the midst of perfection. We all know that there is often incredible hope in the despair of chaos and recognition of your problems is the first step on the road to recovery. Let us help you in your path to recovery. Join our very own, Christian Finn,  this Thursday (11/15), as he guides you through three important principles you can take back to the office to start the mending process. (Above Image Credits: the BEST site on the web to make fun of our organizations and ourselves: http://www.despair.com/ ) His three principles are NOT "TeamWork", "Ignorance" and "Tradition", but - before jumping lower on this blog post to click and register for the upcoming webcast - I thought it would be a good opportunity to give you a little taste of what we have to offer beyond the array of our fabulous On-Demand webcasts from our Social Business Thought Leader Webcast Series featuring Christian as the host. Instead, here's a snippet from our marketing team friends across the pond in Europe, where they hosted a Social Business Forum recently and featured Christian in a segment.  Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why it’s easier to get things done on the Web than at work. What’s the solution?Join us for this Webcast. Christian Finn will talk about three simple, powerful, and proven principles for improving your organization through collaboration. Each principle will be illustrated by real-world examples. Discover: How to dramatically improve workplace collaboration Why improved employee engagement creates better business results What’s the value of a fully engaged customer Time to Fix What’s Broken Register now for this Webcast—the tenth in the Oracle Social Business Thought Leaders Series. Register Now Thurs., Nov. 15, 2012 10 a.m. PT / 1 p.m. ET Presented by: Christian Finn Senior Director, Product Management, Oracle Copyright © 2012, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • Understanding G1 GC Logs

    - by poonam
    The purpose of this post is to explain the meaning of GC logs generated with some tracing and diagnostic options for G1 GC. We will take a look at the output generated with PrintGCDetails which is a product flag and provides the most detailed level of information. Along with that, we will also look at the output of two diagnostic flags that get enabled with -XX:+UnlockDiagnosticVMOptions option - G1PrintRegionLivenessInfo that prints the occupancy and the amount of space used by live objects in each region at the end of the marking cycle and G1PrintHeapRegions that provides detailed information on the heap regions being allocated and reclaimed. We will be looking at the logs generated with JDK 1.7.0_04 using these options. Option -XX:+PrintGCDetails Here's a sample log of G1 collection generated with PrintGCDetails. 0.522: [GC pause (young), 0.15877971 secs] [Parallel Time: 157.1 ms] [GC Worker Start (ms): 522.1 522.2 522.2 522.2 Avg: 522.2, Min: 522.1, Max: 522.2, Diff: 0.1] [Ext Root Scanning (ms): 1.6 1.5 1.6 1.9 Avg: 1.7, Min: 1.5, Max: 1.9, Diff: 0.4] [Update RS (ms): 38.7 38.8 50.6 37.3 Avg: 41.3, Min: 37.3, Max: 50.6, Diff: 13.3] [Processed Buffers : 2 2 3 2 Sum: 9, Avg: 2, Min: 2, Max: 3, Diff: 1] [Scan RS (ms): 9.9 9.7 0.0 9.7 Avg: 7.3, Min: 0.0, Max: 9.9, Diff: 9.9] [Object Copy (ms): 106.7 106.8 104.6 107.9 Avg: 106.5, Min: 104.6, Max: 107.9, Diff: 3.3] [Termination (ms): 0.0 0.0 0.0 0.0 Avg: 0.0, Min: 0.0, Max: 0.0, Diff: 0.0] [Termination Attempts : 1 4 4 6 Sum: 15, Avg: 3, Min: 1, Max: 6, Diff: 5] [GC Worker End (ms): 679.1 679.1 679.1 679.1 Avg: 679.1, Min: 679.1, Max: 679.1, Diff: 0.1] [GC Worker (ms): 156.9 157.0 156.9 156.9 Avg: 156.9, Min: 156.9, Max: 157.0, Diff: 0.1] [GC Worker Other (ms): 0.3 0.3 0.3 0.3 Avg: 0.3, Min: 0.3, Max: 0.3, Diff: 0.0] [Clear CT: 0.1 ms] [Other: 1.5 ms] [Choose CSet: 0.0 ms] [Ref Proc: 0.3 ms] [Ref Enq: 0.0 ms] [Free CSet: 0.3 ms] [Eden: 12M(12M)->0B(10M) Survivors: 0B->2048K Heap: 13M(64M)->9739K(64M)] [Times: user=0.59 sys=0.02, real=0.16 secs] This is the typical log of an Evacuation Pause (G1 collection) in which live objects are copied from one set of regions (young OR young+old) to another set. It is a stop-the-world activity and all the application threads are stopped at a safepoint during this time. This pause is made up of several sub-tasks indicated by the indentation in the log entries. Here's is the top most line that gets printed for the Evacuation Pause. 0.522: [GC pause (young), 0.15877971 secs] This is the highest level information telling us that it is an Evacuation Pause that started at 0.522 secs from the start of the process, in which all the regions being evacuated are Young i.e. Eden and Survivor regions. This collection took 0.15877971 secs to finish. Evacuation Pauses can be mixed as well. In which case the set of regions selected include all of the young regions as well as some old regions. 1.730: [GC pause (mixed), 0.32714353 secs] Let's take a look at all the sub-tasks performed in this Evacuation Pause. [Parallel Time: 157.1 ms] Parallel Time is the total elapsed time spent by all the parallel GC worker threads. The following lines correspond to the parallel tasks performed by these worker threads in this total parallel time, which in this case is 157.1 ms. [GC Worker Start (ms): 522.1 522.2 522.2 522.2Avg: 522.2, Min: 522.1, Max: 522.2, Diff: 0.1] The first line tells us the start time of each of the worker thread in milliseconds. The start times are ordered with respect to the worker thread ids – thread 0 started at 522.1ms and thread 1 started at 522.2ms from the start of the process. The second line tells the Avg, Min, Max and Diff of the start times of all of the worker threads. [Ext Root Scanning (ms): 1.6 1.5 1.6 1.9 Avg: 1.7, Min: 1.5, Max: 1.9, Diff: 0.4] This gives us the time spent by each worker thread scanning the roots (globals, registers, thread stacks and VM data structures). Here, thread 0 took 1.6ms to perform the root scanning task and thread 1 took 1.5 ms. The second line clearly shows the Avg, Min, Max and Diff of the times spent by all the worker threads. [Update RS (ms): 38.7 38.8 50.6 37.3 Avg: 41.3, Min: 37.3, Max: 50.6, Diff: 13.3] Update RS gives us the time each thread spent in updating the Remembered Sets. Remembered Sets are the data structures that keep track of the references that point into a heap region. Mutator threads keep changing the object graph and thus the references that point into a particular region. We keep track of these changes in buffers called Update Buffers. The Update RS sub-task processes the update buffers that were not able to be processed concurrently, and updates the corresponding remembered sets of all regions. [Processed Buffers : 2 2 3 2Sum: 9, Avg: 2, Min: 2, Max: 3, Diff: 1] This tells us the number of Update Buffers (mentioned above) processed by each worker thread. [Scan RS (ms): 9.9 9.7 0.0 9.7 Avg: 7.3, Min: 0.0, Max: 9.9, Diff: 9.9] These are the times each worker thread had spent in scanning the Remembered Sets. Remembered Set of a region contains cards that correspond to the references pointing into that region. This phase scans those cards looking for the references pointing into all the regions of the collection set. [Object Copy (ms): 106.7 106.8 104.6 107.9 Avg: 106.5, Min: 104.6, Max: 107.9, Diff: 3.3] These are the times spent by each worker thread copying live objects from the regions in the Collection Set to the other regions. [Termination (ms): 0.0 0.0 0.0 0.0 Avg: 0.0, Min: 0.0, Max: 0.0, Diff: 0.0] Termination time is the time spent by the worker thread offering to terminate. But before terminating, it checks the work queues of other threads and if there are still object references in other work queues, it tries to steal object references, and if it succeeds in stealing a reference, it processes that and offers to terminate again. [Termination Attempts : 1 4 4 6 Sum: 15, Avg: 3, Min: 1, Max: 6, Diff: 5] This gives the number of times each thread has offered to terminate. [GC Worker End (ms): 679.1 679.1 679.1 679.1 Avg: 679.1, Min: 679.1, Max: 679.1, Diff: 0.1] These are the times in milliseconds at which each worker thread stopped. [GC Worker (ms): 156.9 157.0 156.9 156.9 Avg: 156.9, Min: 156.9, Max: 157.0, Diff: 0.1] These are the total lifetimes of each worker thread. [GC Worker Other (ms): 0.3 0.3 0.3 0.3Avg: 0.3, Min: 0.3, Max: 0.3, Diff: 0.0] These are the times that each worker thread spent in performing some other tasks that we have not accounted above for the total Parallel Time. [Clear CT: 0.1 ms] This is the time spent in clearing the Card Table. This task is performed in serial mode. [Other: 1.5 ms] Time spent in the some other tasks listed below. The following sub-tasks (which individually may be parallelized) are performed serially. [Choose CSet: 0.0 ms] Time spent in selecting the regions for the Collection Set. [Ref Proc: 0.3 ms] Total time spent in processing Reference objects. [Ref Enq: 0.0 ms] Time spent in enqueuing references to the ReferenceQueues. [Free CSet: 0.3 ms] Time spent in freeing the collection set data structure. [Eden: 12M(12M)->0B(13M) Survivors: 0B->2048K Heap: 14M(64M)->9739K(64M)] This line gives the details on the heap size changes with the Evacuation Pause. This shows that Eden had the occupancy of 12M and its capacity was also 12M before the collection. After the collection, its occupancy got reduced to 0 since everything is evacuated/promoted from Eden during a collection, and its target size grew to 13M. The new Eden capacity of 13M is not reserved at this point. This value is the target size of the Eden. Regions are added to Eden as the demand is made and when the added regions reach to the target size, we start the next collection. Similarly, Survivors had the occupancy of 0 bytes and it grew to 2048K after the collection. The total heap occupancy and capacity was 14M and 64M receptively before the collection and it became 9739K and 64M after the collection. Apart from the evacuation pauses, G1 also performs concurrent-marking to build the live data information of regions. 1.416: [GC pause (young) (initial-mark), 0.62417980 secs] ….... 2.042: [GC concurrent-root-region-scan-start] 2.067: [GC concurrent-root-region-scan-end, 0.0251507] 2.068: [GC concurrent-mark-start] 3.198: [GC concurrent-mark-reset-for-overflow] 4.053: [GC concurrent-mark-end, 1.9849672 sec] 4.055: [GC remark 4.055: [GC ref-proc, 0.0000254 secs], 0.0030184 secs] [Times: user=0.00 sys=0.00, real=0.00 secs] 4.088: [GC cleanup 117M->106M(138M), 0.0015198 secs] [Times: user=0.00 sys=0.00, real=0.00 secs] 4.090: [GC concurrent-cleanup-start] 4.091: [GC concurrent-cleanup-end, 0.0002721] The first phase of a marking cycle is Initial Marking where all the objects directly reachable from the roots are marked and this phase is piggy-backed on a fully young Evacuation Pause. 2.042: [GC concurrent-root-region-scan-start] This marks the start of a concurrent phase that scans the set of root-regions which are directly reachable from the survivors of the initial marking phase. 2.067: [GC concurrent-root-region-scan-end, 0.0251507] End of the concurrent root region scan phase and it lasted for 0.0251507 seconds. 2.068: [GC concurrent-mark-start] Start of the concurrent marking at 2.068 secs from the start of the process. 3.198: [GC concurrent-mark-reset-for-overflow] This indicates that the global marking stack had became full and there was an overflow of the stack. Concurrent marking detected this overflow and had to reset the data structures to start the marking again. 4.053: [GC concurrent-mark-end, 1.9849672 sec] End of the concurrent marking phase and it lasted for 1.9849672 seconds. 4.055: [GC remark 4.055: [GC ref-proc, 0.0000254 secs], 0.0030184 secs] This corresponds to the remark phase which is a stop-the-world phase. It completes the left over marking work (SATB buffers processing) from the previous phase. In this case, this phase took 0.0030184 secs and out of which 0.0000254 secs were spent on Reference processing. 4.088: [GC cleanup 117M->106M(138M), 0.0015198 secs] Cleanup phase which is again a stop-the-world phase. It goes through the marking information of all the regions, computes the live data information of each region, resets the marking data structures and sorts the regions according to their gc-efficiency. In this example, the total heap size is 138M and after the live data counting it was found that the total live data size dropped down from 117M to 106M. 4.090: [GC concurrent-cleanup-start] This concurrent cleanup phase frees up the regions that were found to be empty (didn't contain any live data) during the previous stop-the-world phase. 4.091: [GC concurrent-cleanup-end, 0.0002721] Concurrent cleanup phase took 0.0002721 secs to free up the empty regions. Option -XX:G1PrintRegionLivenessInfo Now, let's look at the output generated with the flag G1PrintRegionLivenessInfo. This is a diagnostic option and gets enabled with -XX:+UnlockDiagnosticVMOptions. G1PrintRegionLivenessInfo prints the live data information of each region during the Cleanup phase of the concurrent-marking cycle. 26.896: [GC cleanup ### PHASE Post-Marking @ 26.896### HEAP committed: 0x02e00000-0x0fe00000 reserved: 0x02e00000-0x12e00000 region-size: 1048576 Cleanup phase of the concurrent-marking cycle started at 26.896 secs from the start of the process and this live data information is being printed after the marking phase. Committed G1 heap ranges from 0x02e00000 to 0x0fe00000 and the total G1 heap reserved by JVM is from 0x02e00000 to 0x12e00000. Each region in the G1 heap is of size 1048576 bytes. ### type address-range used prev-live next-live gc-eff### (bytes) (bytes) (bytes) (bytes/ms) This is the header of the output that tells us about the type of the region, address-range of the region, used space in the region, live bytes in the region with respect to the previous marking cycle, live bytes in the region with respect to the current marking cycle and the GC efficiency of that region. ### FREE 0x02e00000-0x02f00000 0 0 0 0.0 This is a Free region. ### OLD 0x02f00000-0x03000000 1048576 1038592 1038592 0.0 Old region with address-range from 0x02f00000 to 0x03000000. Total used space in the region is 1048576 bytes, live bytes as per the previous marking cycle are 1038592 and live bytes with respect to the current marking cycle are also 1038592. The GC efficiency has been computed as 0. ### EDEN 0x03400000-0x03500000 20992 20992 20992 0.0 This is an Eden region. ### HUMS 0x0ae00000-0x0af00000 1048576 1048576 1048576 0.0### HUMC 0x0af00000-0x0b000000 1048576 1048576 1048576 0.0### HUMC 0x0b000000-0x0b100000 1048576 1048576 1048576 0.0### HUMC 0x0b100000-0x0b200000 1048576 1048576 1048576 0.0### HUMC 0x0b200000-0x0b300000 1048576 1048576 1048576 0.0### HUMC 0x0b300000-0x0b400000 1048576 1048576 1048576 0.0### HUMC 0x0b400000-0x0b500000 1001480 1001480 1001480 0.0 These are the continuous set of regions called Humongous regions for storing a large object. HUMS (Humongous starts) marks the start of the set of humongous regions and HUMC (Humongous continues) tags the subsequent regions of the humongous regions set. ### SURV 0x09300000-0x09400000 16384 16384 16384 0.0 This is a Survivor region. ### SUMMARY capacity: 208.00 MB used: 150.16 MB / 72.19 % prev-live: 149.78 MB / 72.01 % next-live: 142.82 MB / 68.66 % At the end, a summary is printed listing the capacity, the used space and the change in the liveness after the completion of concurrent marking. In this case, G1 heap capacity is 208MB, total used space is 150.16MB which is 72.19% of the total heap size, live data in the previous marking was 149.78MB which was 72.01% of the total heap size and the live data as per the current marking is 142.82MB which is 68.66% of the total heap size. Option -XX:+G1PrintHeapRegions G1PrintHeapRegions option logs the regions related events when regions are committed, allocated into or are reclaimed. COMMIT/UNCOMMIT events G1HR COMMIT [0x6e900000,0x6ea00000]G1HR COMMIT [0x6ea00000,0x6eb00000] Here, the heap is being initialized or expanded and the region (with bottom: 0x6eb00000 and end: 0x6ec00000) is being freshly committed. COMMIT events are always generated in order i.e. the next COMMIT event will always be for the uncommitted region with the lowest address. G1HR UNCOMMIT [0x72700000,0x72800000]G1HR UNCOMMIT [0x72600000,0x72700000] Opposite to COMMIT. The heap got shrunk at the end of a Full GC and the regions are being uncommitted. Like COMMIT, UNCOMMIT events are also generated in order i.e. the next UNCOMMIT event will always be for the committed region with the highest address. GC Cycle events G1HR #StartGC 7G1HR CSET 0x6e900000G1HR REUSE 0x70500000G1HR ALLOC(Old) 0x6f800000G1HR RETIRE 0x6f800000 0x6f821b20G1HR #EndGC 7 This shows start and end of an Evacuation pause. This event is followed by a GC counter tracking both evacuation pauses and Full GCs. Here, this is the 7th GC since the start of the process. G1HR #StartFullGC 17G1HR UNCOMMIT [0x6ed00000,0x6ee00000]G1HR POST-COMPACTION(Old) 0x6e800000 0x6e854f58G1HR #EndFullGC 17 Shows start and end of a Full GC. This event is also followed by the same GC counter as above. This is the 17th GC since the start of the process. ALLOC events G1HR ALLOC(Eden) 0x6e800000 The region with bottom 0x6e800000 just started being used for allocation. In this case it is an Eden region and allocated into by a mutator thread. G1HR ALLOC(StartsH) 0x6ec00000 0x6ed00000G1HR ALLOC(ContinuesH) 0x6ed00000 0x6e000000 Regions being used for the allocation of Humongous object. The object spans over two regions. G1HR ALLOC(SingleH) 0x6f900000 0x6f9eb010 Single region being used for the allocation of Humongous object. G1HR COMMIT [0x6ee00000,0x6ef00000]G1HR COMMIT [0x6ef00000,0x6f000000]G1HR COMMIT [0x6f000000,0x6f100000]G1HR COMMIT [0x6f100000,0x6f200000]G1HR ALLOC(StartsH) 0x6ee00000 0x6ef00000G1HR ALLOC(ContinuesH) 0x6ef00000 0x6f000000G1HR ALLOC(ContinuesH) 0x6f000000 0x6f100000G1HR ALLOC(ContinuesH) 0x6f100000 0x6f102010 Here, Humongous object allocation request could not be satisfied by the free committed regions that existed in the heap, so the heap needed to be expanded. Thus new regions are committed and then allocated into for the Humongous object. G1HR ALLOC(Old) 0x6f800000 Old region started being used for allocation during GC. G1HR ALLOC(Survivor) 0x6fa00000 Region being used for copying old objects into during a GC. Note that Eden and Humongous ALLOC events are generated outside the GC boundaries and Old and Survivor ALLOC events are generated inside the GC boundaries. Other Events G1HR RETIRE 0x6e800000 0x6e87bd98 Retire and stop using the region having bottom 0x6e800000 and top 0x6e87bd98 for allocation. Note that most regions are full when they are retired and we omit those events to reduce the output volume. A region is retired when another region of the same type is allocated or we reach the start or end of a GC(depending on the region). So for Eden regions: For example: 1. ALLOC(Eden) Foo2. ALLOC(Eden) Bar3. StartGC At point 2, Foo has just been retired and it was full. At point 3, Bar was retired and it was full. If they were not full when they were retired, we will have a RETIRE event: 1. ALLOC(Eden) Foo2. RETIRE Foo top3. ALLOC(Eden) Bar4. StartGC G1HR CSET 0x6e900000 Region (bottom: 0x6e900000) is selected for the Collection Set. The region might have been selected for the collection set earlier (i.e. when it was allocated). However, we generate the CSET events for all regions in the CSet at the start of a GC to make sure there's no confusion about which regions are part of the CSet. G1HR POST-COMPACTION(Old) 0x6e800000 0x6e839858 POST-COMPACTION event is generated for each non-empty region in the heap after a full compaction. A full compaction moves objects around, so we don't know what the resulting shape of the heap is (which regions were written to, which were emptied, etc.). To deal with this, we generate a POST-COMPACTION event for each non-empty region with its type (old/humongous) and the heap boundaries. At this point we should only have Old and Humongous regions, as we have collapsed the young generation, so we should not have eden and survivors. POST-COMPACTION events are generated within the Full GC boundary. G1HR CLEANUP 0x6f400000G1HR CLEANUP 0x6f300000G1HR CLEANUP 0x6f200000 These regions were found empty after remark phase of Concurrent Marking and are reclaimed shortly afterwards. G1HR #StartGC 5G1HR CSET 0x6f400000G1HR CSET 0x6e900000G1HR REUSE 0x6f800000 At the end of a GC we retire the old region we are allocating into. Given that its not full, we will carry on allocating into it during the next GC. This is what REUSE means. In the above case 0x6f800000 should have been the last region with an ALLOC(Old) event during the previous GC and should have been retired before the end of the previous GC. G1HR ALLOC-FORCE(Eden) 0x6f800000 A specialization of ALLOC which indicates that we have reached the max desired number of the particular region type (in this case: Eden), but we decided to allocate one more. Currently it's only used for Eden regions when we extend the young generation because we cannot do a GC as the GC-Locker is active. G1HR EVAC-FAILURE 0x6f800000 During a GC, we have failed to evacuate an object from the given region as the heap is full and there is no space left to copy the object. This event is generated within GC boundaries and exactly once for each region from which we failed to evacuate objects. When Heap Regions are reclaimed ? It is also worth mentioning when the heap regions in the G1 heap are reclaimed. All regions that are in the CSet (the ones that appear in CSET events) are reclaimed at the end of a GC. The exception to that are regions with EVAC-FAILURE events. All regions with CLEANUP events are reclaimed. After a Full GC some regions get reclaimed (the ones from which we moved the objects out). But that is not shown explicitly, instead the non-empty regions that are left in the heap are printed out with the POST-COMPACTION events.

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  • Python PyBluez loses Bluetooth connection after a while

    - by Travis G.
    I am using Python to write a simple serial Bluetooth script that sends information about my computer stats periodically. The receiving device is a Sparkfun BlueSmirf Silver. The problem is that, after the script runs for a few minutes, it stops sending packets to the receiver and fails with the error: (11, 'Resource temporarily unavailable') Noticing that this inevitably happens, I added some code to automatically try to reopen the connection. However, then I get: Could not connect: (16, 'Device or resource busy') Am I doing something wrong with the connection? Do I need to occasionally reopen the socket? I'm not sure how to recover from this type of error. I understand that sometimes the port will be busy and a write operation is deferred to avoid blocking other processes, but I wouldn't expect the connection to fail so regularly. Any thoughts? Here is the script: import psutil import serial import string import time import bluetooth sampleTime = 1 numSamples = 5 lastTemp = 0 TEMP_CHAR = 't' USAGE_CHAR = 'u' SENSOR_NAME = 'TC0D' #gauges = serial.Serial() #gauges.port = '/dev/rfcomm0' #gauges.baudrate = 9600 #gauges.parity = 'N' #gauges.writeTimeout = 0 #gauges.open() filename = '/sys/bus/platform/devices/applesmc.768/temp2_input' def parseSensorsOutputLinux(output): return int(round(float(output) / 1000)) def connect(): while(True): try: gaugeSocket = bluetooth.BluetoothSocket(bluetooth.RFCOMM) gaugeSocket.connect(('00:06:66:42:22:96', 1)) break; except bluetooth.btcommon.BluetoothError as error: print "Could not connect: ", error, "; Retrying in 5s..." time.sleep(5) return gaugeSocket; gaugeSocket = connect() while(1): usage = psutil.cpu_percent(interval=sampleTime) sensorFile = open(filename) temp = parseSensorsOutputLinux(sensorFile.read()) try: #gauges.write(USAGE_CHAR) gaugeSocket.send(USAGE_CHAR) #gauges.write(chr(int(usage))) #write the first byte gaugeSocket.send(chr(int(usage))) #print("Wrote usage: " + str(int(usage))) #gauges.write(TEMP_CHAR) gaugeSocket.send(TEMP_CHAR) #gauges.write(chr(temp)) gaugeSocket.send(chr(temp)) #print("Wrote temp: " + str(temp)) except bluetooth.btcommon.BluetoothError as error: print "Caught BluetoothError: ", error time.sleep(5) gaugeSocket = connect() pass gaugeSocket.close() EDIT: I should add that this code connects fine after I power-cycle the receiver and start the script. However, it fails after the first exception until I restart the receiver. P.S. This is related to my recent question, Why is /dev/rfcomm0 giving PySerial problems?, but that was more about PySerial specifically with rfcomm0. Here I am asking about general rfcomm etiquette.

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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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