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  • 7 Web Design Tutorials from PSD to HTML/CSS

    - by Sushaantu
    Some time back when I was looking for some tutorials to create a website from scratch i.e. the process from designing the PSD to slice it and CSS/XHTML it, then not many quality results appeared. But that was like almost an year back and a lot of water has flown down the river Thanes since then. In this list I will give you links to some wonderful tutorials teaching you in a step by step way to design a website. These tutorials are ideal for someone who is learning web designing and has grasp of basic CSS, XHTML and little designing on Photoshop. How to Design and Code Web 2.0 Style Web Design Design a website from PSD to HTML Designing and Coding a Grunge Web Design from Scratch Creating a CSS layout from scratch Build a Sleek Portfolio Site from Scratch Designing and Coding a web design from scratch Design and Code a Dark and Sleek Web Design

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  • Mark Hurd on Oracle's Strategy to Be the Best

    - by Tuula Fai
    Mark Hurd, President of Oracle, energized a packed audience this Monday morning at OpenWorld with his keynote outlining Oracle’s four-pillar strategy: Be the leader at every level of the technology stack—applications, middleware, database, operating system, virtual machine, servers, and storage Vertically integrate these levels into differentiated solutions Offer Fusion, the next generation of applications, which are modular and can run in the cloud, on-premise, or both (hybrid) Deliver this technology portfolio through industry lenses to help Oracle customers solve their problems while innovating and becoming more efficient. Hurd’s message resonated throughout Monday’s Customer Experience (CX) sessions as we learned about Oracle’s investment in integrating its best-of-breed CX solutions to deliver an end-to-end suite that addresses every part of the customer lifecycle. For example, in the area of customer service, Oracle is developing enhancements to help contact center agents: Better understand customer needs through social listening tools that are integrated with knowledge management Empower themselves with internal collaboration and mobility tools Adapt to customer needs by engaging them through chat during a service or commerce interaction so they can deliver a great customer experience while transforming from a cost- into a profit center.

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  • Innovating with Customer Needs Management

    - by Anurag Batra
    We're pleased to announce the addition of Agile Customer Needs Management (CNM) to the portfolio of PLM offerings by Oracle. CNM allows manufacturing companies to capture the voice of the customer and market, and arm their product designers with the information that they need to better meet customer requirements. It's an Enterprise 2.0 product that focuses on the quick information capture, ease of organizing information and association of that information with the product record - some of the key aspects of early stage innovation. Read on to learn more about this revolutionary new product that redefines how information is used to drive innovation.

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  • Friends, Food, and Fun at the My Oracle Support Community Meetup

    - by Oracle OpenWorld Blog Team
    By Leslie McNeillJoin us at the third annual My Oracle Support Community Meetup for food and drink, fun and conversation After a long day at Oracle OpenWorld, take time to relax and meet your peers in the My Oracle Support Community and some of the Oracle employees who moderate the community. The Meetup event is a great place to get together before dinner, or spend the evening getting to know other Community members and Oracle Support Moderators in person. Not a My Oracle Support Community member yet? Joining is easy - Oracle Premier Support customers can log in with the same account they use to access My Oracle Support to begin taking advantage of the resources the Community offers. If you're an Oracle Premier Support customer but don’t yet have a login, talk to the Customer User Administrator (CUA) at your company now to get access to the Oracle proactive portfolio, including My Oracle Support Community. Oracle Premier Support Customers need to register to receive their invitation to the Meetup and find out the details. Visit the Customer Support Services Oracle OpenWorld Website to discover how you can take advantage of all Oracle OpenWorld has to offer.

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  • A few meta questions about making flash games

    - by idan
    A few questions for a beginner game maker without an artist. Is there a site where flash game creators can download (and use) free art? I don't need character sprites but environments like trees, clouds, platforms, etc. Is there a site where a programmer can collaborate with an artist and a composer? (Even if so, the chances are low for a beginner with no portfolio to find an artist willing to collaborate, right?) Do you have recommended sites for asking action script questions (dedicated solely to flash?) Thanks!

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  • Oracle Hyperion si conferma leader nel Magic Quadrant Gartner 2012

    - by Andrea Cravero
    L'edizione 2012 del Gartner Magic Quadrant for Corporate Performance Management Suites conferma la leadership Oracle Hyperion, che dura ininterrotta dal 2005. Secondo Gartner, "Oracle is a Leader in CPM suites, with one of the most widely distributed solutions in the market. Oracle Hyperion Enterprise Performance Management is recognized by CFOs worldwide. The vendor has a well-established partner channel, with both large and smaller CPM SI specialists. Hyperion skills are also plentiful among the independent consultant community, given the well-established products." "Oracle continues to innovate, bringing incremental improvements across the portfolio as well as new financial close management, disclosure management and predictive planning additions. Furthermore, Oracle has improved integration of Hyperion with the Oracle BI platform, and has improved planning performance, enabling Hyperion Planning to use Oracle Exalytics In-Memory Machine." Il rapporto completo è disponibile qui: Gartner: Magic Quadrant for Corporate Performance Management Suites, 2012 Buona lettura!

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  • Online Advertising And Marketing Your Services?

    - by Zenph
    I have been working on freelance sites for a good 4 or 5 years, bending over backwards to build a decent portfolio and generate great ratings. I take huge pride in my work (web applications). I'm completely lost because when I think what would happen if I suddenly lost my freelance account it isn't a pretty picture. I have literally no idea where else I could advertise my services apart from google paid advertising. Any suggestions? I'd of course be more than willing to pay for marketing and such. I've been searching google for ages and can't find much advice on where to advertise to secure good clients for web development work. I say good clients because I mean actual business owners, not somebody else who is outsourcing to me (where do they find clients?). I'd appreciate any help.

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  • links for 2010-04-07

    - by Bob Rhubart
    James McGovern: Enterprise Architecture and Social CRM "With a few exceptions, the vast majority of enterprise architects I know spend an awful lot of time focused on internal issues whether it is rationalization, the cloud, storage governance, data center consolidation, creation of reference architectures, portfolio management and other considerations that aren’t even visible to customers. One should ask whether IT can be truly successful if we are busy listening to the business but otherwise are blissfully ignorant towards the customers they serve." -- James McGovern (tags: enterprisearchitecture crm socialcomputing) WRF Benchmark: X6275 Beats Power6 - BestPerf "Oracle's Sun Blade X6275 cluster is 28% faster than the IBM POWER6 cluster on Weather Research and Forecasting (WRF) continental United Status (CONUS) benchmark datasets. The Sun Blade X6275 cluster used a Quad Data Rate (QDR) InfiniBand connection along with Intel compilers and MPI." (tags: oracle sun x6275 benchmarks)

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  • Building Java EE in the Cloud–Webcast August 30th 2012

    - by JuergenKress
    Building Java EE in the Cloud Thursday, August 30, 2012 at 10:00 AM PDT While cloud computing is making big strides, there are challenges in enterprises to start meaningful adoption of the technology. Steps to cloud adoption by the enterprises are different - often with varying results. Some choose to optimize current applications with basic steps, resulting in minimal benefits. Others transform the entire portfolio, with a complete architecture overhaul, and build business agility as a result. Join Anand Kothari, Principal Product Manager for Oracle Cloud Java Service and Larry Carvalho, Principal Analyst at Robust Cloud, LLC as they discuss the evolution of the cloud, and how Oracle Cloud Java Service enables enterprises to make transformational changes. Speakers: Anand Kothari and Larry Carvalho For details please visit the registration page WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Anand Kothari,Larry Carvalho,Java,Java EE6,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress,Cloud

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  • Transparent Data Encryption Helps Customers Address Regulatory Compliance

    - by Troy Kitch
    Regulations such as the Payment Card Industry Data Security Standards (PCI DSS), U.S. state security breach notification laws, HIPAA HITECH and more, call for the use of data encryption or redaction to protect sensitive personally identifiable information (PII). From the outset, Oracle has delivered the industry's most advanced technology to safeguard data where it lives—in the database. Oracle provides a comprehensive portfolio of security solutions to ensure data privacy, protect against insider threats, and enable regulatory compliance for both Oracle and non-Oracle Databases. Organizations worldwide rely on Oracle Database Security solutions to help address industry and government regulatory compliance. Specifically, Oracle Advanced Security helps organizations like Educational Testing Service, TransUnion Interactive, Orbitz, and the National Marrow Donor Program comply with privacy and regulatory mandates by transparently encrypting sensitive information such as credit cards, social security numbers, and personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides organizations the most cost-effective solution for comprehensive data protection. Watch the video and learn why organizations choose Oracle Advanced Security with transparent data encryption.

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  • Partnering with a web designer to build and launch websites for fun. Where should I look for someone? [closed]

    - by FastCoder
    I have been working with web sites and web development for a long time and as a result I am able to build and launch complex websites (social network, dating site, stackoverflow, etc.) in little time (1-3 weeks). Problem is: I know very little about CSS, page layout, photoshop and graphic design. Of course I know HTML but when it comes to putting together something that looks good I am horrible. I just don't have the artistic skills. I wanted to launch some websites without any silly or naive intent to take over the world. Just for fun and to improve the portfolio. How do you guys recommend that I approach this problem of "finding this right partner" with the same mindset? Where should I look for this person? I have no idea... :(

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  • Shaping the Future of Power

    - by caroline.yu
    In an energy marketplace that continues to evolve, gain insight into how utility executives increasingly confront the challenges of preparing their workers, regulators and customers for a period of volatility and promise. This free on-demand Web cast, sponsored and underwritten by Oracle Utilities, will provide you with an executive-level view of what it means and takes to be a utility leader. By viewing this Web cast, you will hear: NRG's CEO David Crane weighing in on next-gen nuclear, generation portfolio diversity, and what it's like to live through (and thrive in) a hostile takeover attempt EPRI's Clark Gellings, the father of demand side management, outlining the coming trends marrying technology with customer energy consumption patterns CEO Ralph Izzo discussing PSEG's low-carbon emissions strategy, commitment to solar power development, and pursuit of reliability through infrastructure investment. To view this Web cast, please follow this link.

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  • AIA und die "IT Strategies from Oracle"

    - by Hans Viehmann
    Die Oracle Application Integration Architecture lässt sich gut nutzen, um eine SOA Initiative zügig zu starten. Naturgemäß berücksichtigt sie aber nicht alle Aspekte einer IT Strategie. Zu diesem Thema gibt es nun seit einigen Wochen eine umfassende Bibliothek von Handbüchern ("Practitioner's Guides") und Referenz-Architekturen, in denen die Erfahrung aus zahlreichen Projekten zusammengefasst ist.Hier ist beispielsweise ein IT Governance Framework beschrieben, das auch die wesentlichen Aspekte der SOA GovernanceSOA Portfolio GovernanceService Lifecycle GovernanceSOA Solution Lifecycle GovernanceSOA Vitality GovernanceSOA Organization Governancenäher beschreibt.In den Handbüchern sind zahlreiche wertvolle Hinweise und best practices enthalten; ich denke, es lohnt sich, einen Blick hinein zu werfen.Die gesamte Bibliothek findet sich unter http://www.oracle.com/goto/itstrategies; eine Übersicht über die verschiedenen Aspekte ist in dem Bild unten zusammengefasst.View image

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  • Podcast Show Notes: Collaborate 10 Wrap-Up - Conclusion

    - by Bob Rhubart
    Both parts of my conversation with a small army of people at Collaborate 10 are now available. Listen to Part 1 Listen to Part 2   Here’s the complete list of participants: Floyd Teter - Project Manager at Jet Propulsion Lab, OAUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Mark Rittman - EMEA Technical Director and Co-Founder, Rittman Mead,  ODTUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Chet Justice - OBI Consultant at BI Wizards Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Elke Phelps - Oracle Applications DBA at Humana, OAUG SIG Chair Blog | LinkedIn | Oracle Mix | Book | Oracle ACE Profile Paul Jackson - Oracle Applications DBA at Humana Blog | LinkedIn | Oracle Mix | Book Srini Chavali - Enterprise Database & Tools Leader at Cummins, Inc Blog | LinkedIn | Oracle Mix Dave Ferguson – President, Oracle Applications Users Group LinkedIn | OAUG Profile John King - Owner, King Training Resources Website | LinkedIn | Oracle Mix Gavyn Whyte - Project Portfolio Manager at iFactory Consulting Blog | Twitter | LinkedIn | Oracle Mix John Nicholson - Channels & Alliances at Greenlight Technologies Website | LinkedIn   del.icio.us Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas Technorati Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas

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  • Parner Webcast - Innovations in Products Program

    - by Richard Lefebvre
    We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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  • Creating a Successful Cloud Roadmap

    - by stephen.g.bennett
    No matter what type of cloud services or deployment models you are considering as part of your overall IT strategy, you must have a cloud services adoption roadmap to guide your journey. A cloud services adoption roadmap provides guidance that enables multiple projects to progress in parallel yet remain coordinated and ultimately result in a common end goal. The cloud services adoption roadmap consists of program-level efforts and a portfolio of cloud services. The program-level effort creates strategic assets such as the cloud architecture, cloud infrastructure, cloud governance, risk, and compliance (GRC) processes, and security policies that are leveraged across all the individual projects. A feature article on this topic can be found in the latest SOA and Cloud Magazine.

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  • Getting Started with Oracle Fusion Procurement

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you hear about the unique advantages of Fusion Procurement, learn about the scope of the first release and discover how Fusion Procurement modules can be used to complement and enhance your existing Procurement solutions.

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  • Jr developer report bug to maybe futur boss

    - by Cryptoforce
    I applied for a Web developer job in Quebec City and they call me back for a phone interview everything went well it last for over a hours and at the end they ask me to send code simple and a portfolio but in my research about the company and their products I found a PHP error(bug) in their app. Should I tell them or I will look like a total jerk and blew my chance for a interview? I know it might sound stupid, as a Jr developer I did 2 interviews they didn't went so well and I am very interested in this position part of my question is like a big lack of confidence so to make it short should I tell them about where is the error and how to fix it? Thanks

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  • Gartner: Magic Quadrant for Corporate Performance Management Suites, 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Hyperion clearly leads the pack again in Gartner’s analysis of the CPM / EPM market, saying; “Oracle is a Leader in CPM suites, with one of the most widely distributed solutions in the market. Oracle Hyperion Enterprise Performance Management is recognized by CFOs worldwide. The vendor has a well-established partner channel, with both large and smaller CPM SI specialists. Hyperion skills are also plentiful among the independent consultant community, given the well-established products. “ “Oracle continues to innovate, bringing incremental improvements across the portfolio as well as new financial close management, disclosure management and predictive planning additions. Furthermore, Oracle has improved integration of Hyperion with the Oracle BI platform, and has improved planning performance, enabling Hyperion Planning to use Oracle Exalytics In-Memory Machine.” For the full article see here: Gartner: Magic Quadrant for Corporate Performance Management Suites, 2012 And if you missed it, here is also the MQ for BI: Gartner: Magic Quadrant for Business Intelligence Platforms, 2012

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  • Oracle announces Brand New Tuxedo 11g Release

    - by ruma.sanyal
    Today Oracle introduced two brand new products within the Tuxedo product line of its application grid portfolio. Oracle Tuxedo Application Runtime for CICS and Batch and Oracle Application Rehosting Workbench provide the ability to automate rehosting of mainframe Online and Batch applications to open systems running under Oracle Tuxedo. Oracle Application Rehosting Workbench automates adaptation of COBOL programs, JCL conversion for batch applications, and migration of VSAM files and DB2 data schema. Migration cost, risk, and project length and complexity are dramatically reduced with over 90% of application assets re-hosted on open systems 'as-is'. Impact on the organization is minimized - users are protected from change by support for 3270 green screens, and developers continue to use familiar CICS APIs, batxh functions, and common utilities. Other major features of this release are as follows: - Hotpluggability through introduction of Oracle Tuxedo JCA Adapter - Metadata driven application development using SCA programming model - Support for Python and Ruby languages to develop business services - Improved scalability and availability, TSAM enhancements Register for a live webinar with Oracle Fusion Middleware Senior VP Hasan Rizvi Read the press release Find more details on these exciting new products

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  • Luxottica Delivers an Elevated Customer Experience

    - by user801960
    Luxottica Group is a global leader in premium, luxury and sports eyewear with nearly 6,250 stores worldwide. The Group’s strong brand portfolio comprises ten house brands including Oakley, Ray-Ban, Percol and Arnette, and 20 licensed brands such as Bulgari, Chanel and Versace. In January at the Oracle Retail Exchange in New York, Luca Del Din, Luxottica Group’s IT Manager – Global Retail Demand and Integration and Irven Cassio, Digital Experience Director for Luxottica Retail introduced our REx delegates to their flagship Sunglass Hut store on Fifth Avenue. This store showcase provided the opportunity to explore this fantastic retail space incorporating the store’s interactive retail concept, the Sunglass Hut Social Sun station. I invite you to hear from Luca and Irven as we explore some of the innovative technologies and concepts that Luxottica deployed in this store and how these deliver an elevated customer experience.

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  • Arrow ECS: VAD mit Weitblick

    - by A&C Redaktion
    Die Arrow ECS unterstützt Oracle Partner dabei, sich dauerhaft erfolgreich zu etablieren. Als Value Added Distributor, kurz VAD, für das Oracle Soft- und Hardware Portfolio bietet Arrow wertvolle Mehrwertdienstleistungen für Partner an, etwa in den Bereichen Consulting, Vertrieb und Produktmarketing. Der Vorteil: Die Partner können sich voll auf ihr Kerngeschäft konzentrieren. Wie die Zusammenarbeit genau funktioniert, erklären Martin Wilhelm, Manager Business Unit Enterprise Solutions, Herbert Varga vom Product Management und die Sales-Expertin für Oracle Produkte, Maria Keller, im Video. Arrow ECS steht für kompetente und zuverlässige Zusammenarbeit mit dem Partner und wurde bereits mehrfach zum Oracle Global Value Added Distributor des Jahres gekürt

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  • Arrow ECS: VAD mit Weitblick

    - by A&C Redaktion
    Die Arrow ECS unterstützt Oracle Partner dabei, sich dauerhaft erfolgreich zu etablieren. Als Value Added Distributor, kurz VAD, für das Oracle Soft- und Hardware Portfolio bietet Arrow wertvolle Mehrwertdienstleistungen für Partner an, etwa in den Bereichen Consulting, Vertrieb und Produktmarketing. Der Vorteil: Die Partner können sich voll auf ihr Kerngeschäft konzentrieren. Wie die Zusammenarbeit genau funktioniert, erklären Martin Wilhelm, Manager Business Unit Enterprise Solutions, Herbert Varga vom Product Management und die Sales-Expertin für Oracle Produkte, Maria Keller, im Video. Arrow ECS steht für kompetente und zuverlässige Zusammenarbeit mit dem Partner und wurde bereits mehrfach zum Oracle Global Value Added Distributor des Jahres gekürt

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • REGISTER NOW: FY13 LIVE Oracle PartnerNetwork Kickoff is June 26th/27th

    - by mseika
    REGISTER NOW: FY13 LIVE Oracle PartnerNetwork Kickoff is June 26th/27th Join us for a live online event hosted by the Oracle PartnerNetwork team as we kickoff FY13. Hear messages from Judson Althoff, Oracle's SVP of Worldwide Alliances & Channels, as well as other Oracle executives, thought leaders, and partners. During Partner Kickoff you will see: Judson Althoff on FY12 recap and FY13 call to action Executive Addresses from Mark Hurd, Thomas Kurian, John Fowler, and Regional Sales Executives Embed, Sell and Implement the Full Portfolio Business Opportunities for ISV / OEM’s, System Integrators, and Channel Partners Q&A with Regional Alliances & Channels Executives Please register for your regions Partner Kickoff at the appropriate link below: Region Date / Time NAS Tuesday, June 26 @ 8:30 am PT EMEA Tuesday, June 26 @ 2:00 pm BST LAD Tuesday, June 26 @ 2:00pm EDT (Miami) / 3:00pm BRT (Sao Paulo) JAPAN Wednesday, June 27 @ 10:00 am JST APAC Wednesday, June 27 @ 8:30 am IST (Bangalore) / 11:00 am SGT (Singapore)Wednesday, June 27 @ 1:00 pm AEST (Sydney) Be sure to follow us around the web to get the latest on OPN! We look forward to seeing you online,The Oracle PartnerNetwork Team

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