SQL 2000: Intermittent Error 7399 with OLE DB Provider for Microsoft Jet
- by Tim Lara
I am using SQL Server 2000 on Windows Server 2003 SP2 and have set up a linked server to point at an Access 97 database using the OLE DB Provider 4.0 for Microsoft Jet. The problem I am having sounds almost exactly like the one described in this Microsoft KB article, except that the error I am getting is intermittent:
http://support.microsoft.com/kb/814398
The SQL Server is running under the Local System account (which I don't have authority to change), and the Access 97 .mdb file that the linked server points to is on a Win XP Pro machine on the same LAN as the SQL Server machine, inside of a shared folder with permissions set to "Everyone" and "Full Control".
Now, if the linked server connection never worked, it would make more sense that the problem is merely a permissions issue with the Local System account as the KB article above suggests, but the maddening thing is that sometimes the connection works just fine. When it fails, the error message is always the same:
Error 7399: OLE DB provider
'Microsoft.Jet.OLEDB.4.0' reported an
error. [OLE/DB provider returned
message: Unspecified error] OLE DB
error trace [OLE/DB Provider
'Microsoft.Jet.OLEDB.4.0'
IDBInitialize::Initialize returned
0x80004005: ].
Also, not only does the linked server setup occasionally work just fine on this one particular SQL Server, what is supposed to be exactly the same setup on 25 other servers works just fine EVERY TIME!
Obviously, something in the non-working setup must not be exactly the same, but I'm having trouble figuring out where to look for the differences since the error message SQL Server returns is so vague.
I know our sysadmins have had numerous issues with Active Directory replication across our domain, so my best guess is that there is some sort of odd group policy corruption going on, but I thought I'd ask here to see if I might be overlooking something more straightforward. Any ideas on how to further isolate the error would be greatly appreciated!
For the record, here is a list of things I've already tried:
Rebooting the SQL Server machine. Fixes the issue temporarily, then the error returns within a minute or two of startup. (This is why I suspect a rogue group policy that is slow to apply fouling things up.)
Importing all database objects from the Access 97 mdb into a new, clean mdb file. Makes no difference.
Moving the Access 97 mdb file to a local directory on the SQL Server machine instead of accessing it via a share on the Win XP Pro LAN machine. This works, but does not solve the problem because the mdb needs to be on the client machine for performance reasons and the ability to work "stand alone". Plus, the same shared folder access works fine on all other servers / clients on my network.
Compared all the SQL Server, Windows Server, etc versions to a known working setup and everything appears to be the same.
