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• Does Antivirus2009 or Antivirus360 automatically install on your computer and if so how?

  - by sergey

  I run Firefox on Vista, and unfortunately I got tricked (through a deceptive google result) into going to a page containing one of those fake "Your Computer Has all of this Spyware on it!" pages. I tried manually closing the tab, but it had a "Are you sure you want to navigate away" JavaScript alerts (HATE THOSE). So I clicked "OK," and the tab closed. Then I closed firefox altogether and rebooted. Now, before I could close the tab, it did prompt me to download a file, but of course I choose not to, and checking my downloads folder, nothing new is there. Also, even if I ?did? download it, ?I? would still have to choose to run it by double clicking on it for it to install itself, right? Also, I ran Malware Bites and Windows Defender and both said everything was fine. From this I would normally believe I am safe, but I have read everywhere that this thing "automatically installs" itself and that it is a bitch to get rid of. Is it really possible for this thing to dig in if you are running firefox and didn't choose to download it or run it after downloading?

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• mshtml.dll latest version for Internet Explorer 8, Windows XP Service Pack 3

  - by AllSolutions

  Many applications in my system (Internet Explorer 8, Yahoo Messenger, Skype 10) are crashing and error details shows module name mshtml.dll. I checked the version of mshtml.dll in system32 folder. It is 8.0.6001.19170. My Internet Explorer version is 8.0.6001.18702. I am not concerned about crash of IE, because I generally use Firefox, but how do I solve the crashes in other applications, which are due to mshtml.dll? I have moved to Windows XP Service Pack 3 (32 bit). I have tried to update Internet Explorer 8 (from Tools-Windows Update), but again it crashes. I can not migrate to IE 9, as it requires Vista or Windows 7. I have applied Cumulative Security update for IE8, which has this file name: IE8-WindowsXP-KB2618444-x86-ENU.exe I could not get much info from Microsoft sites or Google. I do not want to use Automatic Updates feature of Windows. Can somebody give the download links for mshtml.dll and any associated files, which I can replace in system32 folder? Thanks.

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• Docking Station Sound Doesn't Work on Dell D830 with Windows 7

  - by cisellis

  I have a Dell Latitude D830 laptop that is running Windows 7 Enterprise x64. I connect to a docking station during the day with multiple monitors, a keyboard and a mouse. Everything runs with no problems including most of the docking station ports (usb, monitors, etc.) However, the sound port from the docking station does not work since the upgrade to Windows-7. Even with the laptop plugged in, the sound always comes out of the laptop, not the headphones plugged into the docking station. Here's what I've tried: I've seen other issues like via Google this that seem to be mostly unanswered. I found one or two that referenced using the Vista x64 drivers, especially the Nvidia drivers. I do not have an Nvidia chipset but I've reinstalled the sound drivers and that has not helped. I don't have a support contract and considering the cost is usually high to call Dell, that's not an option. Dell's forums are pretty much a wasteland and I've found no help there. Since this is a docking station I thought I might need to try the SATA or Intel chipset drivers from the dell site instead, however I'm not really sure and I need to work on this laptop in the meantime. I can't really afford the downtime to experiment with random drivers all day in case they turn out to be incompatible (Dell still hasn't added Windows 7 to their support site as far as I can tell). Does anyone have any other ideas? Has anyone had this issue and solved it? If so, how? Thanks in advance for your help.

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• mplayer (mplayerhq.hu) repeats ending audio frames

  - by kamikatze

  mplayer (from mplayerhq.hu) on windows repeats the last few audio frames upon exit. When the video ends, before you can see Exiting... (End of file) in the command prompt, you will hear the last 1/2 second or so of the audio track again. This behavior is the same for multiple containers/codecs/soundcards Vista or Windows 7. Is there a workaround for this? My playback specs: MPlayer Sherpya-MT-SVN-r31027-4.2.5 (C) 2000-2010 MPlayer Team 150 audio & 343 video codecs Playing splash_final.wmv. ASF file format detected. [asfheader] Audio stream found, -aid 1 [asfheader] Video stream found, -vid 2 VIDEO: [WMV3] 1280x720 24bpp 1000.000 fps 6291.5 kbps (768.0 kbyte/s) ========================================================================== Opening video decoder: [dmo] DMO video codecs DMO dll supports VO Optimizations 0 1 DMO dll might use previous sample when requested Decoder supports the following formats: YV12 YUY2 UYVY YVYU RGB8 [..] Decoder is capable of YUV output (flags 0x1b) Movie-Aspect is undefined - no prescaling applied. VO: [directx] 1280x720 = 1280x720 Planar YV12 Selected video codec: [wmv9dmo] vfm: dmo (Windows Media Video 9 DMO) ========================================================================== ========================================================================== Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders AUDIO: 44100 Hz, 2 ch, s16le, 329.8 kbit/23.37% (ratio: 41221-176400) Selected audio codec: [ffwmav2] afm: ffmpeg (DivX audio v2 (FFmpeg)) ========================================================================== AO: [dsound] 44100Hz 2ch s16le (2 bytes per sample) Starting playback...

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• BIOS not detecting working SATA hard drive.

  - by Evan

  Some time ago my power supply died. It's a long story from then till now, but the important bit is that I ended up with a new hard drive and a new power supply. I tested to see if my original hard drive was still alive, and it booted and worked perfectly until I turned it off. When I started it again it would not boot. I bought new SATA cables, assuming that the one I had was not seating properly (it was cheap and wobbly), but no dice. Upon start-up I am presented with a message telling me to insert boot media into the selected drive or add a drive and restart. Neither the new or the old drive is detected by BIOS, my Vista install disk, or from my bootable Linux USB drive. When I remove all of the RAM the computer ceases outputting visual information, and upon reinstalling the ram and starting up again gives me a "failed overclock" error. So, does anyone have an idea as to what might be going on? I'm completely lost at this point.

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• Access denied to external USB disk; update access rights fails in Windows 8

  - by gerard

  I use to work with 2 laptops (Windows vista and Windows 7), my work files being on an external usb disk. My oldest laptop broke down, so I bought a new one. I had no option other than take Windows 8. I suspect something changed with access rights, as my external disk suffered some "access denied" problem on Windows. I was prompted (by Windows 8) somehow to fix the access rights, which I tried to do, getting to the properties - security. This process was very slow and ended up saying disk is not ready Additionally, my external usb disk somehow was not recognized anymore. Back to Windows 7, I was warned that my disk needed to be verified, which I did. In this process, some files were lost (most of them I could recover from the folder found00x, but I have some backup anyway). Also, I don't know why, but under Windows 7, all the folder showed with a lock. Then back again to Windows 8. Same problem : access denied to my disk + no way to change access rights as it gets stuck disk is not ready". Now I am pretty sure there is some kind of bug or inconsistency in Windows 8 / Windows 7. I did 2. and 3. a few times. At some point, I also got an access denied in Windows 7. I could restore access rights to the disk to "System" (properties - security - EDIT for full control to group "system". ). But then I still get the same access right pb on Windows 8, and getting stuck in the process to restore full control to "system" -- and "admin" groups. I upgraded Windows8 with the Windows8 updates available. Does not help.

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• Using the same Windows 8 Upgrade installer on multiple PCs

  - by Karan

  As per this article: You may transfer the software to another computer that belongs to you. … You may not transfer the software to share licenses between computers. But what if I have a bunch of PCs with a mix of XP/Vista/Windows 7? Can I purchase either the Windows 8 Pro Upgrade $40 (download only) or $70 (DVD) version (both of which come without a key) only once and use it to upgrade all the PCs? Since I'm not sharing the license and each PC has its own valid genuine license, it should be allowed, right, or is it illegal? Even if they want people to shell out $40/$70 for each PC, how would they enforce the use of the installer/media on only one PC each? EDIT: I have been given to believe by a source that the installer will only check for the previous OS' key, which is what is confusing me (I have never purchased an upgrade version before this, only full retail or pre-installed versions). Is this true or will I need to enter two keys to make the upgrade work, one for the previous version and then one for Windows 8? If the latter is the case, then the issue is solved since obviously the same Windows 8 key will not be valid for multiple PCs.

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• Catastrophic Failure opening ODBC via Citrix

  - by Joshdan

  We recently had our Citrix server crash unexpectedly. When it came back up, there was a new issue -- every ODBC connection fails with "Catastrophic Failure" (0x8000FFFF). The issue is limited to Citrix / ICA connections; logging in as the same user via RDP works as usual. The following code is my minimal test case (for wscript): ''// test_odbc.vbs strConn = "Driver={Microsoft Text Driver (*.txt; *.csv)};Dbq=c:\files\;" Set rs = CreateObject("ADODB.recordset") strSQL = "SELECT * FROM myFile.csv" wscript.echo "Press OK to Test" ''// This line breaks over Citrix, but not over Terminal Services ''// ---------------------- rs.open strSQL, strConn, 3,3 ''// ---------------------- wscript.echo rs("a") Any insight would be greatly appreciated. Windows Server 2003 SP1, Citrix MetaFrame Presentation Server 4.0. Clients include at least versions 10.2-11 running on 2000-Vista, OS X. ODBC error happens whether a DSN is used or not, on at least Access, MS-SQL, and CSV. Connections both through the SSL Gateway and directly. There have been a few users actually able to log in without trouble, but I can't pin down anything special about them.

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• MySQL ADO.NET Connector & MSSQL Integration Services

  - by user1114330

  Here I am, day three... attempting to sync a data view on a Windows Vista box (64 bit) running MSSQL 2012 and Visual Studio 2010. Sanity is slipping and hunger for progress fills my attention. I went through hell trying to get the MySQL ODBC drivers to get the job but to no avail...everyone seems to be lost and all the threads I can find are solutions that do not work for me. The problem: System DSN's not being seen by SSIS. SSIS DSN Not Showing as ODBC Data Source I make the decision to try out the ADO.NET connector...and to my surprise it is actually in the selection list in data sources in SSIS. So I take off running to create a Data Flow Task, create an ADO.NET Source (a local MSSQL DB)...all is good as usual. Then I move swiftly to creating a ADO.NET Destination, enter my credentials...wow, I am selecting a database finally on my linux server! Happy thinking that I finally have figured a way to get the job done. Then I move to mappings...nope, something is wrong...I am getting an error that hurts my eyes: Pipeline component has returned HRESULT error code 0xC0208457 from a a method call. Error at Data Flow Task [ADO NET Destination [81]]: Failed to get properties of external columns. The table name you entered may not exist or you do not have SELECT permission on the table object and an alternative attempt to get column properties through connection has failed. Detailed error messages are" You have an error in your SQL syntax check the manual that corresponds to your MySQL server version for the right syntax to use near "database".tablename" at line 1. The descriptor files on path C:\Program Files (x86)\Microsoft SQL Server\110\DTS\ProviderDescriptors\ does not contain schema information for connection of type MySQL.Data.MySqlClient.MySqlConnection. So it looks like it can't the information and therefore I cannot map the tables properly. Any ideas on this would be ultra helpful...thanks in advance to All!

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• ADUC Exchange tabs - Windows 7 & Exchange 2003

  - by John Gardeniers

  I have the admin tools install on a Win 7 64 bit machine but would like to see the Exchange tabs in ADUC. Googling shows this is a popular request and the most common solution (and the only one which appears to work to all) is to install Exchange Server Management for Vista using esmvista.msi /q. That may well have worked on beta versions of Win 7 but is definitely not working with my OEM copy of Win 7. Can this perhaps be made to work by installing from an Exchange 2007 CD (which I don't have at this time), bearing in mind that we have Exchange 2003 only? Can someone please offer a solution that works? I figure some of you must have solved this by now. Edit: I don't know if this is relevant or not but the Win 7 machine is also running Office 2010 Pro. About the bounty I had intended to award the bounty to gWaldo for having taken the extra steps to try to help me with this issue. However, as I was about to do so my screen started scrolling and I actually clicked on the answer posted by natxo asenjo, who's answer offended me, without realising it. Perhaps if I wasn't rushing I might have noticed but that's now history.

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• UDP blocked by Windows XP Firewall when sending to local machine

  - by user36367

  Hi there, I work for a software development company but the issue doesn't seem to be programming-related. Here is my setup: - Windows XP Professional with Service Pack 3, all updated - Program that sends UDP datagrams - Program that receives UDP datagrams - Windows Firewall set to allow inbound UDP datagrams on a specific port (Scope: Subnet) If I send a UDP datagram on any port to other, similar machines, it goes through. If I send the UDP datagram to the same computer running the program that sends (whether using broadcast, localhost IP or the specific IP of the machine), the receiver program gets nothing. I've traced the problem down to the Windows XP Firewall, as Windows 7 does not have this problem (and I do not wish to sully my hands with Vista). If the exception I create for that UDP port in the WinXP firewall is set for a Scope of Subnet the datagram is blocked, but if I set it to All Computers or specifically enter my network settings (192.168.2.161 or 192.168.2.0/255.255.255.0) it works fine. Using different UDP ports makes no difference. I've tried different programs to reproduce this problem (ServerTalk to send and either IP Port Spy or PortPeeker to receive) to make sure it's not our code that's the issue, and those programs' datagrams were blocked as well. Also, that computer only has one network interface, so there are no additional network weirdness. I receive my IP from a DHCP server, so this is a straightforward setup. Given that it doesn't happen in Windows 7 I must assume it's a defect in the Windows XP Firewall, but I'd think someone else would have encountered this problem before. Has anyone encountered anything like this? Any ideas? Thanks in advance!

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• Interesting phenomenom with Windows Server 2008 R2 user access controls and NTFS ACLs

  - by Simon Catlin

  One to try, and I'd appreciate any thoughts on this. On a Windows Server 2008 R2 box (or presumably 2008 R1, Windows Vista or Windows 7): i) Logon as an administrator, and create a new NTFS volume ii) Blow away the standard MS ACLS on the root of the volume (which are laughable), and replace with Administrators:Full Control, System:Full Control, e.g.: echo Y|cacls.exe d:\ /g "Administrators:F" "SYSTEM:F" iii) Now, from a Command Prompt shell window or PowerShell window, switch to that drive (cd /d D:\ or set-location D:\ ). Works fine... no issues. iv) Now, try to browse to the root of the new volume using MS Explorer... Access denied. Now, I've kind of convinced myself that it is UAC getting in the way, as you can add "Authenticated Users:List" access to D:\ and Explorer then works. I can only assume that MS Explorer isn't able to use the "admin" token for the Administrator. Browsing to explorer.exe and doing a "Run as administrator" has no effect. Any thoughts? Cheers in advance.

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• GUI interfaces to ATI card behave weirdly out of the box and after updates.

  - by jdk

  My Lenovo W500 came with an ATI Mobility FireGL V5700 and both the Catalyst control center software and Vista display manager display four monitors. What's really annoying is the behaviour. My two active displays (laptop display + my external monitor) are always #s 3 and 4 respectively which doesn't make sense. This is out of the box. Additionally dragging & dropping is jumpy and displays #1 and 2 (always inactive because they don't exist to the software) are often preventing me from dragging #3 and 4 to the rightmost side. They also auto-snap to weird positions and certain sensible positions like position one directly over top of the other are not possible. The exact same annoyances are present when using the Windows Display manager too. In other words the interface is crap and I'm looking for a fix that's not wishing I had gone with nVidia instead. I've updated drivers, and Catalyst control centre. Have latest Windows and AMD/ATI updates. Any thoughts? Graphics Software Driver Packaging Version 8.563.2.1-090401a-079160C-Lenovo Provider ATI Technologies Inc. 2D Driver Version 7.01.01.849 2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4D36E968-E325-11CE-BFC1-08002BE10318}/0001 Direct3D Version 7.14.10.0630 OpenGL Version 6.14.10.8306 Catalyst® Control Center Version 2009.0401.1328.22301 Graphics Hardware Primary Adapter Graphics Card Manufacturer Powered by ATI Graphics Chipset ATI Mobility FireGL V5700 Device ID 9591 Vendor 1002 Subsystem ID 2126 Subsystem Vendor ID 17AA Graphics Bus Capability PCI Express 2.0 Maximum Bus Setting PCI Express 2.0 x16 BIOS Version 010.088.000.021 BIOS Part Number BK-ATI VER010.088.000.021.034663 BIOS Date 2009/09/30 Memory Size 512 MB Memory Type DDR3 Core Clock in MHz 600 MHz Memory Clock in MHz 700 MHz

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• How can I remotely display images on my computer?

  - by Jakob

  What I Have: A laptop booted with Ubuntu and a stationary computer dual-booted with Ubuntu and Vista, both connected through a wireless ad-hoc network. What I Want: I want a way to display images in fullscreen on my stationary, using my laptop as a "remote control". I want to be able to choose another picture at any time and have my stationary computer remain in fullscreen mode at all times. Preferably, I should also be able to display just an empty (black) screen. How can I arrange for this? What I Have Tried: I have tried simply SSH:ing into my stationary computer and opening the image files using an image viewer, but all of the ones that I have tried (Eye of Gnome, Mirage, Gwenview, and others) open a new window for every new image. I don't know how to force them into using a single instance. I have tried using the VLC remote control command line interface, but apart from seeming somewhat unreliable (exiting with segmentation faults at one point), it also displays some images with a green border and forces me to pause playback in order for the image to remain on screen. Bonus Question: In my final setup, I also need to play music through my stationary computer's speaker and have the ability to switch to another track at any point, like with the images. Preferably, I would like to control the images and the audio through the same interface. How can I best achieve this?

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• Accessing a shared folder in Windows Server 2008 R2.

  - by Triztian

  Hello all, seems my involvement with computers has grown and I've found my self in the need to access a shared folder on a server. I've read some documentation and managed to set up the folder as a share, for this I created a local group and for now just one local user that has access to the share, the folder is in the public user folder and it's permissions should be (and I believe they are) read/write. The problem is that I can't connect from a remote machine I mean I don't know how the way it should be accessed, the server has a public IP and we use it also as a host to our website I don't know if that affects it though, the folder will be used as the "keeper" for the QuickBooks company files and has the database server manager installed. I've tried setting up a VPN Connection to the but no success. The server has a domain name a "http://www.example.com" that redirects to our website, I am unsure if it could be accessed that way, also the share has a location displayed when I right-click properties Heres what I've tried Setting up a VPN Connection (Windows Vista and 7) Got to the point where I got asked for credential and entered the user I created (which is not an admin) but I got a "Connection fail error 800" I suppose this is because in the domain field I entered the servers workgroup. right-click add network connection (Windows 7) Went through the wizard until I reached the point of entering the location, tried many things, the name in the share's properties(\\SOMETHING\Share), the http://www.example.com , the IP address I'm quite unfamiliar with this, so I have my guesses: Since the group and user are local they do not have access to the folder. The firewall in the server is blocking my connection. Anyways, any help and guidence is truly appreciated.

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• Dell XPS 1530 DVD-RW firmware problem

  - by josecortesp

  Hello everyone. I have this XPS laptop since a year and a half ago. About 2 months ago, with the waranty expired, i tried to run the optiarc slot load DVD-RW firmware update, and said everything was okay. Then I restarted it and the problem started: Now, every single time I turn on my computer, it get stuck at the BIOS POST until the drive sounds like "ready" and then the computer starts normally. And this happen EXACTLY the same when it's getting back from sleep. I'm pretty sure is not a software issue, because I tried with Vista Home Premiun 32 bits, Ubuntu (from 8.10+)32 & 64, and with W7 64. Already tried to run the firmware installer like a million time, in case it is a failing install with no luck. Also, google it to see if someone has the same problem, and again, no. The Drive performs pretty okay once the System is on, but waiting to the drive to be ready everytime is really annoying. The Firmware I updated was this, and the drive is: K937C Assembly, Dvd+/-rw, 8, SLOT, 1530 Sony Nec Optiarc Inc. I'll apreciate any help you can give me

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• How to increase the speed between two external hard drives on my laptop?

  - by Roman

  Hello, I own Sony Vaio Z laptop with two external USB ports. It's quite new and has USB 2.0 support. I'm using Vista x64 on it. I also have two external usb hard drives, Iomega 500GB and WD for 1TB. Every hard drive has USB 2.0 support. I connect two devices to my laptop and trying to copy date from one hard drive to another. But it takes a lot of time! The speed is about 15 Megabytes per second. I have to wait toooooo long to copy all the information from one hard drive to another. When I try to copy information from my internal (SSD) hard drive, it works fine for both external drives. The speed is very high and it shows me something about 100 Megabytes per second. It makes me feel that USB 2.0 is OK on both drives. But when I'm trying to copy from one external drive to another external, I still get very low speed. I checked out Device Manager and here is the settings I have: (sorry, can't upload image because of my rating, check this url: http://picbite.com/image/122073daljo/ ) I think it's because two of my external drives use the same USB 2.0 controller. Is there any way to make it work faster? Is it possible to move one of my USB ports to other USB 2.0 controller? Or is there any software which can help me to automate copying all the files thru my internal drive? I have only about 3 gigabytes free space on internal drive and it's quite difficult to move manually every file from one hard drive to internal and then again to another internal.

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• How to increase the speed between two external hard drives on my laptop?

  - by Roman

  Hello, I own Sony Vaio Z laptop with two external USB ports. It's quite new and has USB 2.0 support. I'm using Vista x64 on it. I also have two external usb hard drives, Iomega 500GB and WD for 1TB. Every hard drive has USB 2.0 support. I connect two devices to my laptop and trying to copy date from one hard drive to another. But it takes a lot of time! The speed is about 15 Megabytes per second. I have to wait toooooo long to copy all the information from one hard drive to another. When I try to copy information from my internal (SSD) hard drive, it works fine for both external drives. The speed is very high and it shows me something about 100 Megabytes per second. It makes me feel that USB 2.0 is OK on both drives. But when I'm trying to copy from one external drive to another external, I still get very low speed. I checked out Device Manager and here is the settings I have: (sorry, can't upload image because of my rating, check this url: http://picbite.com/image/122073daljo/ ) I think it's because two of my external drives use the same USB 2.0 controller. Is there any way to make it work faster? Is it possible to move one of my USB ports to other USB 2.0 controller? Or is there any software which can help me to automate copying all the files thru my internal drive? I have only about 3 gigabytes free space on internal drive and it's quite difficult to move manually every file from one hard drive to internal and then again to another internal.

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• How to rename network printer on Windows 7?

  - by Adrian McCarthy

  This question is similar to How do you rename a printer device in Windows 7 64 bit, except the answers there do not work, and I'll provide more information. This is a home network, not a domain. I have set up a Brother HL-5170DN. It is a network printer connected directly to an Ethernet hub. I can connect to it with Windows 7, but on Windows 7 it defaults to the name "binary_p1 on Brn37415f", which isn't very useful. And I cannot seem to change the name. I have it working with several Windows XP and Vista machines, and I can change the name on those machines. On Windows 7 Printer properties: I can see the "binary_p1" name on the General tab. I can select the text, but I cannot change it. The field is not grayed out, but I cannot type anything into it. On the Ports tab, all of the controls are grayed out (disabled). The selected Port is called "\\Brn_37415f\binary_p1", and it's described as "Client Side Rendering Provider" and the printer field says "binary_p1". On the Security tab, I can see that my account has "Manage this printer" permissions. If I choose Printer Server Properties, I can select the port and click Configure Port, but I get a dialog that says, "An error occurred during port configuration. This option is not supported." I have found many forums with people asking the same question without getting an answer. Update: No more bounties to offer, but I'm still looking for a solution to this problem.

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• Is a Hyperthreaded CPU more powerful and more efficient than a Dual-core CPU? [closed]

  - by user1811864

  which computer to choose with Pentium processor hello they are getting rid of the old computer equipment in the office and i have to choose the computer to take home i get first choice to pick. -15 inch lcd screen 4 gb of ram core 2 duo dual Core E8400 3.00 GHz dvd writer windows vista/ linux -15 inch crt monitor with 2 gb ram and pentium 4 2 ghz single core HT technology windows xp hardisks both 250 GB my friend is telling me to choose the second one Pentium single core HT because he told me it runs faster becuase of HT technology and cooler and consumes less current electricity so it wont get overheated because it has HT technology so it's high definition for encoding and watching HD movies and HD sound and is like a gaming pc to play internet games. And also he said the dual core 8400 runs at 3 ghz compared to the 2 ghz so it heats very much because of the two extra cores so it takes more current raising electricty bills and is not good for gaming and watching HD movies and internet flash animations and games because of getting heated everytime. And he wants to choose and take the E8400 because he has air conditioning at home so it will be safe from heating. So which one computer should i take is it really faster because of the HT High definition technology and will i be able to play internet flash card games better and watch good HD movies Youtube etc and play all the music and songs.

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• Word 2010 creates multiple processes... sometimes

  - by Bill Sambrone

  I've run into a strange behavior when I migrated our users from Office 2007 / Vista to Office 2010 / Windows 7 (all 32-bit). They use a web based document management system called NetDocuments which stores all their .doc/.docx files. Generally, when they click on a doc from the browser window it fires up Word and opens the doc. Word has an add-in in it from NetDocs as well so it can upload the changed document directly back to the NetDocs server. I get a phone call when Word crashes, and every single time it has crashed I have witnessed multiple winword.exe processes running in task manager. I used process explorer to see what created the process, and it is all Internet Explorer. So far I have rolled them back to IE8 and the problem happens less frequently, but it still happens. When I try to duplicate the problem, I can make it happen sometimes if I open multiple documents very quickly. Using lightning fast alt-tab reflexes, I DO see that a 2nd WinWord process is created when a user clicks on a document, then it closes once the document is open. I think what is happening is that the secondary WinWord process that does some sort of NetDocs voodoo is getting stuck open. This behavior is new to Word 2010 / Windows 7 and google searching isn't coming up with much. I have seen a few posts that this is a known issue in certain circumstances and there is no "fix", but I thought it would good to ask others on this. Thanks!

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• Overscan in Catalyst Control Center

  - by alex

  I've connected my PC to my TV via HDMI (I've also tried using DVI). Whatever the resolution (anything from 800 x 600 to 1080p), the image displayed on the TV does not fill the entire screen surface; there's a black border on the edge of the image. This happens in both Vista and Windows 7. After a bit of searching I came to the conclusion it's got something to do with overscan done by the graphics card (ATI 3200HD). It's definitely not the TV because on my old PC there were no such problems. I've searched for the option in Catalyst Control Center 9.9 but it's not available for the TV; if I connect a normal LCD display, the option is there, but only for the LCD screen. If I choose Configure for my TV, where the overscan option should be, it takes me to the Welcome tab in CCC. How can I make the image fill the entire screen? How can I enable/disable overscan for my TV?

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• Creating security permissions for a non-domain-member user in Windows Server 2008

  - by Overhed

  Hello everyone, I apologize in advance for incorrect use of terminology, as I'm not an IT person by trade. I'm doing some remote work via a VPN for a client and I need to add some DCOM Service security permissions for my remote user. Even though I'm on the VPN, the request for access to the DCOM service is using my PCs native user (and since I'm running Vista Home Premium it looks something like: PC-NAME\Username). The request for access comes back with access denied and I can not add this user to the security permissions as it "is not from a domain listed in the Select Location dialog box, and is therefore not valid". I'm pretty stuck and have no clue what kind of steps I need to do here. Any help would be appreciated, thanks in advance. EDIT: I have no control over what credentials are being passed in to the server by my computer. This scenario is occurring in an installation wizard that has a section which requests you point it to the machine running the "server" version of the software I'm installing (it then tries to invoke the relevant COM service, but my user does not have "Remove Activation Permissions" on that service, so I get request denied).

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• Winamp has slow /skipping video playback on Windows 7

  - by Roy Rico

  Hello, I have Windows 7 x64 (7600 90-day trial version) and Winamp 5.6 installed. When I play a video in Windows Media Player, the video plays smooth, however when I play a video in winamp, the video is mostly ok when played back at the original size (but not completely), but if I play it back in fullscreen, the playback gets really slow. The video's audio track plays just fine. I have a DELL XPS 420 computer (8GB of RAM) with a Nvidia GeForce 8800 CTS 512 video card. I've updated to the latest drivers. I have the default Windows 7 codecs, and the CCCP codec pack which used to be all I needed under Windows XP to play all types of videos. Are the codecs needed for Windows Y the same? What's going on? UPDATE: As suggested, I turned off Aero and winamp ran just fine again. So I just have to wait for winamp to be rewritten to work with the way Vista/Windows 7 runs? UPDATE 2: Winamp has updated their player, and it works great with Windows 7 now.

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• Work from home on an iPad?

  - by Alex Basson

  The situation: My wife has a 13" MacBook Pro that she uses for email, Facebook, web surfing, and working from home. I'm about to buy us our first iPad. My wife's brother's computer just went belly-up, and she's contemplating giving him her MacBook and just using the iPad. The question is whether or not this is possible or realistic. Obviously, the iPad is well-suited for the email/web/Facebook tasks, but the working-from-home thing is an absolute must -- if the iPad can't handle that, it's a deal-breaker. For my wife, working from home means two things: Accessing her workplace computer's Windows Vista desktop, which she currently does via Remote Desktop. Editing Office documents locally, which she currently syncs via Dropbox. Being able to edit documents locally is important, because sometimes she will download documents and edit them when she doesn't have network access (e.g. on the subway). I'm more than happy to get a keyboard dock for her, so typing won't be an issue. Are there any iPad apps she can use to access her work computer and edit her work files? Thanks for any suggestions!

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