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• Got Samba, Got PyNeighbourhood but still no connection. What else do I need?

  - by Frank A

  I am sure I had already hit post before but then could only find it by backing through browser. Was it deleted? is the question too dumb, sorry that I do not know the right jargon just trying to get answers to my problem anyway have reworded stuff a bit This seems to be a number one requirement for lots of people and 2 months on from setting up my Ubuntu pc, I am still unable to get a lasting connection in either direction. Adding a windows pc to a network is so easy... just a few clicks and get on with using it all. Using all command approaches and modifying configuration files is hardly user friendly. Googling brings up thousands of solutions but mostly they are too techy or assume the user is fully aware of how to use Linux. I do realise that their must be a lot of flavours for connecting to networks. So far I have installed Samba and fiddled with its config file. The day I did all that it worked from XP to Ubuntu. When I came back two days later to transfer my data over it would not connect. Although the the share does show up in Windows (XP) My Network Places. Today I installed PyNeighbourhood and this shows the Ubuntu box and all of the shares I had created at some point on Ubuntu and it even shows this under the XP workgroup name. But instructions on setting the connection up seem to relate to an earlier version and nothing seems to work there either. (I unshared most of those test folders but they still show up her but that is another question. When I click on mount- I can only click on one on the Ubuntu machine, there is one with no name so I assume this to be my attempt to add one XP Shared drive using ipaddress, I get errors. (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", (gksu:9767): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", mount error(6): No such device or address Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) OK tried to find the manual referred to... only an old comment that manual would be produced for future versions. I saw in another thread that Winbind is needed as well or at least I assume as well? Totally lost again? Please help, what else needs to be installed to connect to win pcs on the network.

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• DTLoggedExec 1.1.2008.4 Released!

  - by Davide Mauri

  Today I've relased the latest version of my DTExec replacement tool, DTLoggedExec. The main changes are the following: Used a new strategy for version numbers. Now it will follow the following pattern Major.Minor.TargetSQLServerVersion.Revision Added support for Auto Configurations Fixed a bug that reported incorrect number of errors and warnings to Log Providers Fixed a buf that prevented correct casting of values when using /Set and /Param options Errors and Warnings are now counted more precisely. Updated database and log import scripts to categorize logs by projects and sections. E.g.: Project: MyBIProject; Sections: Staging, Datawarehouse Removed unused report stored procedures from database Updated Samples: 12 samples are now available to show ALL DTLoggedExec features From this version only SSIS 2008 will be supported http://dtloggedexec.codeplex.com/releases/view/62218  It useful to say something more on a couple of specific points: From this version only SSIS 2008 will be supportedYes, Integration Services 2005 are not supported anymore. The latest version capable of running SSIS 2005 Packages is the 1.0.0.2. Updated database and log import scripts to categorize logs by projects and sectionsWhen you import a log file, you can now assign it to a Project and to a Section of that project. In this way it's easier to gather statistical information for an entire project or a subsection of it. This also allows to store logged data of package belonging to different projects in the same database. For example:  Updated SamplesA complete set of samples that shows how to use all DTLoggedExec features are now shipped with the product. Enjoy! Added support for Auto ConfigurationsThis point will have a post on its own, since it's quite important and is by far the biggest new feature introduced in this release. To explain it in a few words, I can just say that you don't need to waste time with complex DTS configuration files or options, since a package will configure itself automatically. You just need to write a single statement as a parameter for DTLoggedExec. This feature can simplify deployment *a lot* :)   I the next days I'll write the mentioned post on Auto-Configurations and i'll update the documentation available on theDTLoggedExec website:   http://dtloggedexec.davidemauri.it/MainPage.ashx

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• I cannot remove/install software some dependency issue?

  - by Ryuzaki

  I'm having difficulty trying to install/uninstall applications in Ubuntu 12.04 LTS. I have this warning error that appears on my desktop in the form of a red icon with a line through it and it states: An error occurred, please run Package Manager from the right-click menu or apt-get in a terminal to see what is wrong. The error message was: 'Error: BrokenCount 0' — This usually means that your installed packages have unmet dependencies. I tried to repair automatically through ubuntu software center and I kept getting errors or it just didn't seem to work. Afterwards, I opened terminal and used sudo apt-get check command to see what the problem was and the results yielded: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: libjack-jackd2-0 : Breaks: libjack-jackd2-0:i386 (!= 1.9.8~dfsg.1-1ubuntu1) but 1.9.8~dfsg.2-1precise1 is installed libjack-jackd2-0:i386 : Breaks: libjack-jackd2-0 (!= 1.9.8~dfsg.2-1precise1) but 1.9.8~dfsg.1-1ubuntu1 is installed E: Unmet dependencies. Try using -f. After I ran sudo apt-get -f install (in an attempt to fix the issue at hand), I encountered the following errors/code: okudaira@haru-kano:~$ sudo apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: libjack-jackd2-0 Suggested packages: jackd2 The following packages will be upgraded: libjack-jackd2-0 1 upgraded, 0 newly installed, 0 to remove and 24 not upgraded. 1 not fully installed or removed. Need to get 0 B/197 kB of archives. After this operation, 3,072 B of additional disk space will be used. Do you want to continue [Y/n]? y (Reading database ... 181702 files and directories currently installed.) Preparing to replace libjack-jackd2-0 1.9.8~dfsg.1-1ubuntu1 (using .../libjack-jackd2-0_1.9.8~dfsg.2-1precise1_amd64.deb) ... Unpacking replacement libjack-jackd2-0 ... dpkg: error processing /var/cache/apt/archives/libjack-jackd2-0_1.9.8~dfsg.2-1precise1_amd64.deb (--unpack): './usr/share/doc/libjack-jackd2-0/buildinfo.gz' is different from the same file on the system dpkg-deb: error: subprocess paste was killed by signal (Broken pipe) Errors were encountered while processing: /var/cache/apt/archives/libjack-jackd2-0_1.9.8~dfsg.2-1precise1_amd64.deb localepurge: Disk space freed in /usr/share/locale: 0 KiB localepurge: Disk space freed in /usr/share/man: 0 KiB localepurge: Disk space freed in /usr/share/gnome/help: 0 KiB localepurge: Disk space freed in /usr/share/omf: 0 KiB Total disk space freed by localepurge: 0 KiB E: Sub-process /usr/bin/dpkg returned an error code (1) The real problem I'm having is interpreting what is being stated. I'm fairly new to the ubuntu experience so I'm not very well-versed with the terminology and the entire in's and out's. Can someone tell me what's wrong with my system? I can no longer install/remove any programs at all.

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• Help identify the pattern for reacting on updates

  - by Mike

  There's an entity that gets updated from external sources. Update events are at random intervals. And the entity has to be processed once updated. Multiple updates may be multiplexed. In other words there's a need for the most current state of entity to be processed. There's a point of no-return during processing where the current state (and the state is consistent i.e. no partial update is made) of entity is saved somewhere else and processing goes on independently of any arriving updates. Every consequent set of updates has to trigger processing i.e. system should not forget about updates. And for each entity there should be no more than one running processing (before the point of no-return) i.e. the entity state should not be processed more than once. So what I'm looking for is a pattern to cancel current processing before the point of no return or abandon processing results if an update arrives. The main challenge is to minimize race conditions and maintain integrity. The entity sits mainly in database with some files on disk. And the system is in .NET with web-services and message queues. What comes to my mind is a database queue-like table. An arriving update inserts row in that table and the processing is launched. The processing gathers necessary data before the point of no-return and once it reaches this barrier it looks into the queue table and checks whether there're more recent updates for the entity. If there are new updates the processing simply shuts down and its data is discarded. Otherwise the processing data is persisted and it goes beyond the point of no-return. Though it looks like a solution to me it is not quite elegant and I believe this scenario may be supported by some sort of middleware. If I would use message queues for this then there's a need to access the queue API in the point of no-return to check for the existence of new messages. And this approach also lacks elegance. Is there a name for this pattern and an existing solution?

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• The partition table is corrupt

  - by Tim

  I have a corrupt the partition table on the laptop that is running Ubunutu 10.4. Before the partition table was corrupt I had the following partitions: 2 primary partitions: 1st - NTFS 2nd - Extended 4 logical partitons that are built within 2nd extended: 1st NTFS (68 Gib) 2nd Linux (19 Gib) 3rd Swap (1.4 Gib) 4th Linux (24 Gib) The physical order of these partitions was the following: ( 4th Linux ) - ( 1st NTFS ) - ( 2nd Linux ) - ( 3rd Swap ) The logical order of the partition was different: ( 1st NTFS ) - ( 2nd Linux ) - ( 3rd Swap ) ( 4th Linux ) NTFS partition was big and it resided between 2 Linux partitions, neither of these partitions had enough space to install Oracle 11g. Therefore, I decided to a) either move the NTFS partion to the left or b) remove it completely and extend partition where Linux resides. As I tool I have chosen GParted. But unfortunately it was not able to move the partition because he found that in NTFS partition there are some blocks that are referenced multiple times. Also it was not able to remove the partition neither, because in this case the partitions that follow it ( 2nd Linux ) - ( 3rd Swap ) have to be in his opinion also removed, because the organization of extended partition is a linked list. Since GParted was not able to do such thing I was trying to find another tool. I found diskdrake tool on PSLinuxOS distribution of linux. That tool silently deleted ( 1st NTFS ) partition and I thought that everything was fine. But diskdrake has damaged the partition in a way that I am not able either to boot from the hard disk nor to see the partitions with GParted and even with diskdrake itself! Fortunately I have a live CD of Ubuntu 8.10 and I am able to boot and see hard disk. I have 2 ideas how I can solve the problem: 1) Manually change disk partitions and point them to the correct partitions. 2) Create partition table with GParted that as much as possible is the same with the previous one I find the 2nd approach less time consuming but some data will be lost because of it is not possible to place borders of the partitions exactly how it was before. And moreover I am not sure if such approach would work, for example, if the OS is able to locate files after repartitioning. I feel like that it will but not 100% sure. Are there some ideas how the problem may be solved?

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• Caching items in Orchard

  - by Bertrand Le Roy

  Orchard has its own caching API that while built on top of ASP.NET's caching feature adds a couple of interesting twists. In addition to its usual work, the Orchard cache API must transparently separate the cache entries by tenant but beyond that, it does offer a more modern API. Here's for example how I'm using the API in the new version of my Favicon module: _cacheManager.Get( "Vandelay.Favicon.Url", ctx => { ctx.Monitor(_signals.When("Vandelay.Favicon.Changed")); var faviconSettings = ...; return faviconSettings.FaviconUrl; }); .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } There is no need for any code to test for the existence of the cache entry or to later fill that entry. Seriously, how many times have you written code like this: var faviconUrl = (string)cache["Vandelay.Favicon.Url"]; if (faviconUrl == null) { faviconUrl = ...; cache.Add("Vandelay.Favicon.Url", faviconUrl, ...); } Orchard's cache API takes that control flow and internalizes it into the API so that you never have to write it again. Notice how even casting the object from the cache is no longer necessary as the type can be inferred from the return type of the Lambda. The Lambda itself is of course only hit when the cache entry is not found. In addition to fetching the object we're looking for, it also sets up the dependencies to monitor. You can monitor anything that implements IVolatileToken. Here, we are monitoring a specific signal ("Vandelay.Favicon.Changed") that can be triggered by other parts of the application like so: _signals.Trigger("Vandelay.Favicon.Changed"); In other words, you don't explicitly expire the cache entry. Instead, something happens that triggers the expiration. Other implementations of IVolatileToken include absolute expiration or monitoring of the files under a virtual path, but you can also come up with your own.

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• Get AutoHotkey Script To Run As Admin At Startup

  - by deadlydog

  A few weeks back I posted some problems with running AutoHotkey (AHK) in Windows 8, and that the solution was to run your AHK script as admin.  I also showed how to have the script start automatically when you logged into Windows.  What I didn’t realize at the time though was that the method only worked because I had disabled UAC in the registry (which prevents most Metro apps from working in Windows 8, and likely isn’t acceptable for most people). So here is a Windows 8, UAC-friendly method to accomplish the same task (also works in previous versions of Windows).  The trick is to use the Task Scheduler: 1. Open the Task Scheduler (also known as “Schedule tasks” in Windows 8 Settings).   2. Create a new Basic Task. 3. Give it a name and description (something like “launch AutoHotkey script at login”), and then specify to have it run “When I log on”.  Then specify that you want it to “Start a program”, and then point it towards your AutoHotkey script.  Before you finish the wizard, check off “Open the Properties dialog for this task when I click Finish”.   4. When that Properties dialog opens up, go to the Conditions tab and make sure none of the checkboxes under the Power category are checked off; this will ensure the script still launches if you are on a laptop and not plugged into AC power.   5. Now here is the important part; To have your script “Run as admin”, on the General tab check off “Run with highest privileges”. Now your AHK script should start automatically as soon as you log into Windows; even when UAC is enabled   6. If your AHK script uses an #Include statement to include other files, you may get an error similar to this one when your task runs: “#Include file … cannot be opened. The program will exit.” The solution to this is to tell your AHK script to start in the same directory as the file that you want to include.  So you will need to edit your scheduled task’s Action to specify the Start In directory. Happy coding!

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• BIDS Helper 1.6 Beta Release (now with SQL 2012 support!)

  - by Darren Gosbell

  The beta for BIDS Helper 1.6 was just released. We have not updated the version notification just yet as we would like to get some feedback on people's experiences with the SQL 2012 version. So if you are using SQL 2012, go grab it and let us know how you go (you can post a comment on this blog post or on the BIDS Helper site itself). This is the first release that supports SQL 2012 and consequently also the first release that runs in Visual Studio 2010. A big thanks to Greg Galloway for doing the bulk of the work on this release. Please note that if you are doing an xcopy deploy that you will need to unblock the files you download or you will get a cryptic error message. This appears to be caused by a security update to either Visual Studio or the .Net framework – the xcopy deploy instructions have been updated to show you how to do this. Below are the notes from the release page. ====== This beta release is the first to support SQL Server 2012 (in addition to SQL Server 2005, 2008, and 2008 R2). Since it is marked as a beta release, we are looking for bug reports in the next few months as you use BIDS Helper on real projects. In addition to getting all existing BIDS Helper functionality working appropriately in SQL Server 2012 (SSDT), the following features are new... Analysis Services Tabular Smart Diff Tabular Actions Editor Tabular HideMemberIf Tabular Pre-Build Fixes and Updates The Unused Datasets feature for Reporting Services now accounts for new features in Reporting Services 2008 R2 like Lookups and new features in Reporting Services 2012. SSIS: emit an informational message when a variable has an expression defined and EvaluateAsExpression = False SSAS: roles reports points to wrong server SSIS - Variable Copy / Move broken in v1.5 "Unused DataSets Report" not showing up in Context menu on VS2005 if Solution Folders used SSAS Tabular: Create a UI for managing actions SSAS Tabular: Smart Diff improvements for new schema and Tabular models SSIS: Copy/Move Variable Erroring due to custom Control Flow item Icon SSIS Performance Visualization Index out of range fixing bugs in AggManager when aggregation design IDs don't match names The exe downloads are a self extracting installer, the zip downloads allow for an xcopy deploy. Make sure to note the updated xcopy deploy instructions for SQL Server 2012.

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• Live-Ubuntu 12.04 ran fine, now stopped booting!

  - by user89743

  I've seen similar problems to this several times in the forum, but mine is a bit different, so the other posts I saw were no help to me. When I boot Ubuntu 12.04 64-bit from live-SD-card (3GB persistence) I suddenly get this error: (initramfs) mount: mounting /dev/loop0 on //filesystem.squashfs failed: Invalid argument Can not mount /dev/loop/0 (/cdrom/casper/filesystem.squashfs) on //filesystem.squashfs (it says I can type "help" for commands, but I don't know anything about how to go from there, totally new to linux) The reason I say my case is different is because my Ubuntu worked fine for over a week, even pretty fast, and now this problem happened. Before that I used to run my live ubuntu from USB sticks but that was slower (especially when booting which took 15 minutes from USB stick!). Also I kept getting the same above problem after a while when booting and had to re-create a live USB linux several times. Installing on harddrive is not an option because my harddrive has physical damage and getting a replacement will take a while, therefore I can only use live-USB or live-SD-card Ubuntu. As I said I used Ubuntu without problems for more than a week, before that as well for several weeks on USB sticks, but the above problem occured sooner or later. This time I paid attention to when it happened: I was rebooting my computer (HP 620 laptop, 4 GB RAM, 64 bit system) from SD flash card and when I was booting I selected F6 and then the first option "no acpi" or something like that...I had used it before and noticed it slowed down the time it took Linux to use. This time it caused this error. Now even when I boot normally/default I get this error. Now I'm accessing Ubuntu from my USB stick without persistence file, when I check my SD card, all the files mentioned in the error message are there and the filesystem.squashfs is 691.2 MB so nothing seems to have been deleted by accident. (I have already made many changes/downloaded programs to my SD card persistent Ubuntu and would hope to loose them, since downloading is expensive for me, and since the problem seems to re-occur...) Can anyone help me, preferably without having to create another startup disk on my SD card? I'm totally new to this. Sorry for the long posts, just didn't know what info is relevant and what isnt! Kon

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• SSH from external network refused

  - by wulfsdad

  I've installed open-ssh-server on my home computer(running Lubuntu 12.04.1) in order to connect to it from school. This is how I've set up the sshd_config file: # Package generated configuration file # See the sshd_config(5) manpage for details # What ports, IPs and protocols we listen for #Port 22 Port 2222 # Use these options to restrict which interfaces/protocols sshd will bind to #ListenAddress :: #ListenAddress 0.0.0.0 Protocol 2 # HostKeys for protocol version 2 HostKey /etc/ssh/ssh_host_rsa_key HostKey /etc/ssh/ssh_host_dsa_key HostKey /etc/ssh/ssh_host_ecdsa_key #Privilege Separation is turned on for security UsePrivilegeSeparation yes # Lifetime and size of ephemeral version 1 server key KeyRegenerationInterval 3600 ServerKeyBits 768 # Logging SyslogFacility AUTH #LogLevel INFO LogLevel VERBOSE # Authentication: LoginGraceTime 120 PermitRootLogin no StrictModes yes RSAAuthentication yes PubkeyAuthentication yes #AuthorizedKeysFile %h/.ssh/authorized_keys # Don't read the user's ~/.rhosts and ~/.shosts files IgnoreRhosts yes # For this to work you will also need host keys in /etc/ssh_known_hosts RhostsRSAAuthentication no # similar for protocol version 2 HostbasedAuthentication no # Uncomment if you don't trust ~/.ssh/known_hosts for RhostsRSAAuthentication #IgnoreUserKnownHosts yes # To enable empty passwords, change to yes (NOT RECOMMENDED) PermitEmptyPasswords no # Change to yes to enable challenge-response passwords (beware issues with # some PAM modules and threads) ChallengeResponseAuthentication no # Change to no to disable tunnelled clear text passwords #PasswordAuthentication yes # Kerberos options #KerberosAuthentication no #KerberosGetAFSToken no #KerberosOrLocalPasswd yes #KerberosTicketCleanup yes # GSSAPI options #GSSAPIAuthentication no #GSSAPICleanupCredentials yes X11Forwarding no X11DisplayOffset 10 PrintMotd no PrintLastLog yes TCPKeepAlive yes #UseLogin no #MaxStartups 10:30:60 #Banner /etc/issue.net Banner /etc/sshbanner.net # Allow client to pass locale environment variables AcceptEnv LANG LC_* Subsystem sftp /usr/lib/openssh/sftp-server # Set this to 'yes' to enable PAM authentication, account processing, # and session processing. If this is enabled, PAM authentication will # be allowed through the ChallengeResponseAuthentication and # PasswordAuthentication. Depending on your PAM configuration, # PAM authentication via ChallengeResponseAuthentication may bypass # the setting of "PermitRootLogin without-password". # If you just want the PAM account and session checks to run without # PAM authentication, then enable this but set PasswordAuthentication # and ChallengeResponseAuthentication to 'no'. UsePAM yes #specify which accounts can use SSH AllowUsers onlyme I've also configured my router's port forwarding table to include: LAN Ports: 2222-2222 Protocol: TCP LAN IP Address: "IP Address" displayed by viewing "connection information" from right-click menu of system tray Remote Ports[optional]: n/a Remote IP Address[optional]: n/a I've tried various other configurations as well, using primary and secondary dns, and also with specifying remote ports 2222-2222. I've also tried with TCP/UDP (actually two rules because my router requires separate rules for each protocol). With any router port forwarding configuration, I am able to log in with ssh -p 2222 -v localhost But, when I try to log in from school using ssh -p 2222 onlyme@IP_ADDRESS I get a "No route to host" message. Same thing when I use the "Broadcast Address" or "Default Route/Primary DNS". When I use the "subnet mask", ssh just hangs. However, when I use the "secondary DNS" I recieve a "Connection refused" message. :^( Someone please help me figure out how to make this work.

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• What You Said: Staying Productive While Working from home

  - by Jason Fitzpatrick

  Earlier this week we asked you to share your telecommuting/work-from-home productivity tips. Now we’re back with a tips and tricks roundup; read on to see how your fellow readers stay focused at home. By far and away the most common technique deployed as carefully isolating work from home life. Carol writes: I love working from home and have done so for 6 years now. I have a routine just as if I was going to an office, except my commute is 12 steps. I get ready for work, grab my purse and smart phone and go to up the steps to my office. I maintain a separate phone line and voice mail for work that I cannot answer from anywhere but my work desk. I use call forwarding when I travel so only my office phone number is published. I have VOIP phone service so I can forward calls from the internet if I forget, or need to change where the phone is forwarded. I do have a wired and wireless head set so I can go get a cold drink if on one of those long boring conference calls. I plan my ‘get off from work’ time and try to stick to it, as with any job some days I am late getting off, but it all works out. I make sure my office is for work only, any other computer play time is in a different part of the house on different computer. My office has laptop, dock, couple of monitors, multipurpose printer, fax, scanner, file cabinets – just like the office at a company. I just also happen to have a couple of golden retrievers that come to work with me and usually lay quietly until 5, and yes they know it is 5pm sometimes before I do. For me, one of the biggest concerns when working from home is not being unproductive, but the danger of never stopping work. You could keep going and going because let’s face it – the company will let you do it, so I set myself up to prevent that and maintain a separateness. HTG Explains: Does Your Android Phone Need an Antivirus? How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder?

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• Oracle R Distribution 3.1.1 Released

  - by Sherry LaMonica-Oracle

  Oracle R Distribution version 3.1.1 has been released to Oracle's public yum today. R-3.1.1 (code name "Sock it to Me") is an update to R-3.1.0 that consists mainly of bug fixes. It also includes enhancements related to accessing package help files, improved accuracy when importing data with large integers, and better integration with RStudio graphics. The full list of new features and bug fixes is listed in the NEWS file.To install Oracle R Distribution using yum, follow the instructions in the Oracle R Enterprise Installation and Administration Guide.Installing using yum will resolve any operating system dependencies automatically. As such, we recommend using yum to install Oracle R Distribution. However, if yum is not available, you can install Oracle R Distribution RPMs directly using RPM commands.For Oracle Linux 5, the Oracle R Distribution RPMs are available in the Enterprise Linux Add-Ons repository:  R-3.1.1-1.el5.x86_64.rpm   R-core-3.1.1-1.el5.x86_64.rpm  R-devel-3.1.1-1.el5.x86_64.rpm  libRmath-3.1.1-1.el5.x86_64.rpm  libRmath-devel-3.1.1-1.el5.x86_64.rpm  libRmath-static-3.1.1-1.el5.x86_64.rpm For Oracle Linux 6, the Oracle R Distribution RPMs are available in the Oracle Linux Add-Ons repository:  R-3.1.1-1.el6.x86_64.rpm  R-core-3.1.1-1.el6.x86_64.rpm  R-devel-3.1.1-1.el6.x86_64.rpm  libRmath-3.1.1-1.el6.x86_64.rpm  libRmath-devel-3.1.1-1.el6.x86_64.rpm  libRmath-static-3.1.1-1.el6.x86_64.rpmFor example, this command installs the R 3.1.1 RPM on Oracle Linux x86-64 version 6:  rpm -i R-3.1.1-1.el6.x86_64.rpm To complete the Oracle R Distribution 3.1.1 installation, repeat this command for each of the 6 RPMs, resolving dependencies as required. Oracle R Distribution 3.1.1 is not yet officially certified with Oracle R Enterprise. Refer to Table 1-2 in the Oracle R Enterprise Installation Guide for supported configurations of Oracle R Enterprise components, or check this blog for updates. The Oracle R Distribution 3.1.1 binaries for Windows, AIX, Solaris SPARC and Solaris x86 will be available on OSS, Oracle's Open Source Software portal, in the coming weeks.

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• Does the Ubuntu One sync work?

  - by bisi

  I have been on this for several hours now, trying to get a simple second folder to sync with my (paid) account. I cannot tell you how many times I removed all devices, removed stored passwords, killed all processes of u1, logged out and back in online...and still, the tick in the file browser (Synchronize this folder) is loading and loading and loading. Also, I have logged out, rebooted countless times. And this is after me somehow managing to get the u1 preferences to finally "connect" again. I have also checked the status of your services, and none are close to what I am experiencing. And I have checked the suggested related questions above! So please, just confirm whether it is a problem on my side, or a problem on your side. EDIT: In the mean time, here is what has changed, on top of what is mentioned just above. • My files went from 0MB to 71.9MB, and is still rising. • My first folder of 400.2MB is being filled with the data as I write this. The second folder has the folder sub-structure in place. • Both folders now show in the File Browser that it will be synchronized. I believe that right now, it is all back to normal and working fine, and I guess that's what a good night's sleep can do ;). And we're now only back to the point where synchronizing is slow, but will pick up with the release of Natty (https://wiki.ubuntu.com/UbuntuOne/FAQ/WhyIsItTakingSoLongForMyFilesToSync). But to get to the questions: My about says I use 11.04, Natty Narwhal, but I am quite sure the last distribution I installed was 10.10. Folder A is 400.2MB, and Folder B is 29.5MB I am on a DSL line, behind a regular fritz.box setting. No proxy servers in use, and I did not install any particular firewall features. No physical firewall, just the router (on which I have a TV signal as well), and 2 switches to get to this floor. Status: inactive The ubuntuone-indicator runs the same window as when I click on my name on the top-right corner and select Ubuntu one, or in the Control Center choose Ubuntu one. It wasn't supposed to go further than this was it?

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• Write and fprintf for file I/O

  - by Darryl Gove

  fprintf() does buffered I/O, where as write() does unbuffered I/O. So once the write() completes, the data is in the file, whereas, for fprintf() it may take a while for the file to get updated to reflect the output. This results in a significant performance difference - the write works at disk speed. The following is a program to test this: #include <fcntl.h #include <unistd.h #include <stdio.h #include <stdlib.h #include <errno.h #include <stdio.h #include <sys/time.h #include <sys/types.h #include <sys/stat.h static double s_time; void starttime() { s_time=1.0*gethrtime(); } void endtime(long its) { double e_time=1.0*gethrtime(); printf("Time per iteration %5.2f MB/s\n", (1.0*its)/(e_time-s_time*1.0)*1000); s_time=1.0*gethrtime(); } #define SIZE 10*1024*1024 void test_write() { starttime(); int file = open("./test.dat",O_WRONLY|O_CREAT,S_IWGRP|S_IWOTH|S_IWUSR); for (int i=0; i<SIZE; i++) { write(file,"a",1); } close(file); endtime(SIZE); } void test_fprintf() { starttime(); FILE* file = fopen("./test.dat","w"); for (int i=0; i<SIZE; i++) { fprintf(file,"a"); } fclose(file); endtime(SIZE); } void test_flush() { starttime(); FILE* file = fopen("./test.dat","w"); for (int i=0; i<SIZE; i++) { fprintf(file,"a"); fflush(file); } fclose(file); endtime(SIZE); } int main() { test_write(); test_fprintf(); test_flush(); } Compiling and running I get 0.2MB/s for write() and 6MB/s for fprintf(). A large difference. There's three tests in this example, the third test uses fprintf() and fflush(). This is equivalent to write() both in performance and in functionality. Which leads to the suggestion that fprintf() (and other buffering I/O functions) are the fastest way of writing to files, and that fflush() should be used to enforce synchronisation of the file contents.

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• How to explain bad software to non-technical people?

  - by mtutty

  In discussing software development with non-technical people (customers, business owners, project sponsors, etc.), I often resort to analogies and metaphors. It's relatively easy and effective to use a "house" or other metaphor for describing the size and complexity of new development. However, we often inherit someone else's code or data, and this approach doesn't seem to hold up as well when trying to explain why we're gutting something that already seems to work. Of course we can point to cycle time and cost to be saved in the future but this generally means nothing to business folks. I know doctors can say "just take this pill," but I'm not sure that software devs have the same authority. Ideas? EDIT: Let me add a bit to the discussion. The specific project I'm talking about has customers that don't realize (or care) about specific aspects of the system we're retiring (i.e., they think it was just fine): The system would save a NEW RECORD every time someone updated a field The system contained tables for reference data. These tables had new records added every day, even though they were duplicates of previous records. And there was no way to tie the reference data used for a particular case at the time it was closed. This is like 99% of the data in the old system. The field NAMES also have spaces, apostrophes and other inappropriate characters in them, making everything harder to work with. In addition to the incredible amount of duplicate data, they have around 1000 XLS files with data they want added to the system. Previously, they would do a spreadsheet for each case in the database, IN ADDITION TO what they typed into the database. Getting rid of this old, unneeded information and piping in the XLS data comprises about 80% of the total project effort, and was not something we could accurately predict. I'm trying to find a concrete way to describe how bad this thing was, mostly so that the customer will understand why the migration process has been so time-consuming. The actual coding was done pretty quickly and the new system works fine, but without the old data they won't be happy. Sorry to get into the weeds, but most of the answers I've seen so far are pretty basic scope/schedule/cost things. I've been doing this for 15 years, so this really is more of a reflective, philosophical question - but without some of the details it can be difficult to really appreciate the awful beauty of this problem.

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• 5 Step Procedure for Android Deployment with NetBeans IDE

  - by Geertjan

  I'm finding that it's so simple to deploy apps to Android that I'm not needing to use the Android emulator at all, haven't been able to figure out how it works anyway (big blinky screen pops up that I don't know what to do with). I just simply deploy the app straight to Android, try it out there, and then uninstall it, if needed. The whole process (only step 4 and 5 below need to be done for each deployment iteration, after you've done steps 1, 2, and 3 once to set up the deployment environment), takes a few seconds. Here's what I do: On Android, go to Settings | Applications. Check "Unknown sources". In "Development", check "USB debugging". Connect Android to your computer via a USB cable. Start up NetBeans IDE, with NBAndroid installed, as described yesterday. and create your "Hello World" app. Right-click the project in the IDE and choose "Export Signed Android Package". Create a new keystore, or choose an existing one, via the wizard that appears. At the end of the wizard (would be nice if NBAndroid would let you set up a keystore once and then reuse it for all your projects, without needing to work through the whole wizard step by step each time), you'll have a new release APK file (Android deployment archive) in the project's 'bin' folder, which you can see in the Files window. Go to the command line (would be nice if NBAndroid were to support adb, would mean I wouldn't need the command line at all), browse to the location of the APK file above. Type "adb install helloworld-release.apk" or whatever the APK file is called. You should see a "Success" message in the command line. Now the application is installed. On your Android, go to "Applications", and there you'll see your brand new app. Then try it out there and delete it if you're not happy with it. After you've made a change in your app, simply repeat step 4 and 5, i.e., create a new APK and install it via adb. Step 4 and 5 take a couple of seconds. And, given that it's all so simple, I don't see the value of the Android emulator, at all.

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• Getting started with object detection - Image segmentation algorithm

  - by Dev Kanchen

  Just getting started on a hobby object-detection project. My aim is to understand the underlying algorithms and to this end the overall accuracy of the results is (currently) more important than actual run-time. I'm starting with trying to find a good image segmentation algorithm that provide a good jump-off point for the object detection phase. The target images would be "real-world" scenes. I found two techniques which mirrored my thoughts on how to go about this: Graph-based Image Segmentation: http://www.cs.cornell.edu/~dph/papers/seg-ijcv.pdf Contour and Texture Analysis for Image Segmentation: http://www.eng.utah.edu/~bresee/compvision/files/MalikBLS.pdf The first one was really intuitive to understand and seems simple enough to implement, while the second was closer to my initial thoughts on how to go about this (combine color/intensity and texture information to find regions). But it's an order of magnitude more complex (at least for me). My question is - are there any other algorithms I should be looking at that provide the kind of results that these two, specific papers have arrived at. Are there updated versions of these techniques already floating around. Like I mentioned earlier, the goal is relative accuracy of image segmentation (with an eventual aim to achieve a degree of accuracy of object detection) over runtime, with the algorithm being able to segment an image into "naturally" or perceptually important components, as these two algorithms do (each to varying extents). Thanks! P.S.1: I found these two papers after a couple of days of refining my search terms and learning new ones relevant to the exact kind of techniques I was looking for. :) I have just about reached the end of my personal Google creativity, which is why I am finally here! Thanks for the help. P.S.2: I couldn't find good tags for this question. If some relevant ones exist, @mods please add them. P.S.3: I do not know if this is a better fit for cstheory.stackexchange (or even cs.stackexchange). I looked but cstheory seems more appropriate for intricate algorithmic discussions than a broad question like this. Also, I couldn't find any relevant tags there either! But please do move if appropriate.

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• Ubuntu doesn't "see" external USB Hard Disk

  - by Mina Michael

  It's NTFS. It's USB2. I'm using Ubuntu 13.04. It works perfectly fine on Windows (which excludes cable and hardware problems). I have two Ubuntu computers and it's not detected on either. It's about 500 GB. Edits: Following the first link, I input sudo lsusb in a terminal; before and after connecting the HDD. The difference was Bus 001 Device 012: ID 14cd:6116 Super Top M6116 SATA Bridge. There it is! ("sata bridge" used to appear in a windows notification when I plugged in the HDD in!). ...This means that Ubuntu detects it but is it not mounting it? I tried this: sudo mount /dev/sdb1 /mnt But gives this: mount: special device /dev/sdb1 does not exist I also tried: sudo mount /dev/sdc1 /mnt but it stays with no output forever. I left it in background for about 30 min.s. sudo fdisk -l gives out this: Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xa42d04a3 Device Boot Start End Blocks Id System /dev/sda1 63 80324 40131 de Dell Utility /dev/sda2 * 80325 102481919 51200797+ 7 HPFS/NTFS/exFAT /dev/sda3 263874558 312580095 24352769 5 Extended /dev/sda4 102481920 263872511 80695296 7 HPFS/NTFS/exFAT /dev/sda5 263874560 310505471 23315456 83 Linux /dev/sda6 310507520 312580095 1036288 82 Linux swap / Solaris Partition table entries are not in disk order Disk /dev/sdc: 500.1 GB, 500107862016 bytes 255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x5822aaea Device Boot Start End Blocks Id System /dev/sdc1 2048 976769023 488383488 7 HPFS/NTFS/exFAT The part below "Partition table entries are not in disk order" takes about 5 minutes to appear. The outputs of ls /dev/ | grep sd before and after connecting the HDD: before: sda sda1 sda2 sda3 sda4 sda5 sda6 ,after: sda sda1 sda2 sda3 sda4 sda5 sda6 sdd sdd1 The second output has the lines sdd and sdd1 different from the first one. IT SHOWED THE FILES!! The command sudo mount /dev/sdd1 /mnt worked after I typed in sudo fdisk -l!!! Thanks a million!! :) :)

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• Determining cause of random latency/loading issues

  - by Sherwin Flight

  I'm not sure exactly what details to post in regards to my issue, because I'm not sure what is relevant. Prior to the end of September my websites all loaded quickly, in almost all cases. Loading time wasn't usually more than a few seconds. However, since the end of September I noticed a big increase in page loading times. In some cases pages were taking 30 seconds or more to load. I do have a remote monitoring service monitoring some of the sites as well, and the image below shows the response times over the past month. The response times shown at the beginning of this graph were what the usual response times were prior to this issue occurring. You can see that there has been a significant increase in response times from the beginning to the end of this graph. The thing is, the problem is not happening 100% of the time. If I click through the site, or even just keep refreshing the page, about 25% of the time the pages load quickly, the remaining 75% of the time they load slowly. Sometimes the pages take so long to load that they time out, and don't load at all. I have contacted my hosting provider, and they said things at their end was fine. I don't believe the problem is my home internet provider, because all other websites load without a problem. The server is located in Texas, USA. This also raises another interesting point. My remote monitor checks my site from two locations, California, USA, and London, England. As you can see in the chart below the response time is actually shorter when checked from London, which doesn't seem to make sense, since the server is physically closer to the California monitoring location. I would have expected the London monitoring location to have higher response times since they are physically farther away. I should also point out that in some traceroute test I've done it seem like the first connection to the server seems to take the longest, then after that the rest of the page loads quickly. Below is a little chart showing the times for the first connection to the server. So, what could be causing this problem, and what steps can I take to resolve it or at least narrow down the problem? Sending the request to the server was very quick, and receiving the reply back seems pretty quick, but the WAIT time is really long. So it connects, sends the request, but then waits close to 30 seconds before it starts receiving data back. I am also aware that there are things I can do to speed up page loading times, like reducing the number of css/js files used on a page, compressing images, etc. This is not really what the source of the problem is though, because nothing has really changed on the site since before the problem started, and other sites on the same server are loading slowly as well. Any help or advice is much appreciated.

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• Why Java's JMF doesn't work in Linux?

  - by Visruth CV

  I got to do some image processing program in java using Linux. I chose to use the JMF for my camera (a webcam) access. But my program is not able to access the camera. But, the jmf works well in Windows. I downloaded jmf from oracle.com and I tried to install it in 'Ubuntu 10.10-the Maverick-released in October 2010 and supported until April 2012'. The downloaded file was a .bin file. I got the below output (last part of the output) when I tried the command provided by oracle /bin/sh ./jmf-2_1_1e-linux-i586.bin. For inquiries please contact: Sun Microsystems, Inc. 4150 Network Circle, Santa Clara, California 95054. LFI# 129621/Form ID#011801 Do you agree to the above license terms? [yes or no] yes Permit recording from an applet? (see readme.html) [yes or no] yes Permit writing local files from an applet? (recommend no, see readme.html) [yes or no] yes Unpacking... tail: cannot open `+309' for reading: No such file or directory Extracting... ./install.sfx.4140: 1: cannot open ==: No such file ./install.sfx.4140: 1: ==: not found ./install.sfx.4140: 3: Syntax error: ")" unexpected chmod: cannot access `JMF-2.1.1e/bin/jmstudio': No such file or directory chmod: cannot access `JMF-2.1.1e/bin/jmfregistry': No such file or directory chmod: cannot access `JMF-2.1.1e/bin/jmfinit': No such file or directory ./jmf-2_1_1e-linux-i586.bin: 305: JMF-2.1.1e/bin/jmfinit: not found /bin/cp: cannot stat `JMF-2.1.1e/lib/jmf.properties': No such file or directory Done. When try the same command again, getting nothing in the terminal (console). visruth@laptop:~/Desktop/mobileapps$ /bin/sh ./jmf-2_1_1e-linux-i586.bin visruth@laptop:~/Desktop/mobileapps$ Now, I'm not sure that whether it is properly installed or not.Whatever, I'm not getting camera access in my programme. I checked out the driver of the camera, it is available in the os itself I think because other softwares are able to access the camera (web cam). I tried it on both desktop and laptop, but no effect... Is there any solution for the problem?

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• Configuring trace file size and number in WebCenter Content 11g

  - by Kyle Hatlestad

  Lately I've been doing a lot of debugging using the System Output tracing in WebCenter Content 11g.  This is built-in tracing in the content server which provides a great level of detail on what's happening under the hood.  You can access the settings as well as a view of the tracing by going to Administration -> System Audit Information.  From here, you can select the tracing sections to include.  Some of my personal favorites are searchquery,  systemdatabase, userstorage, and indexer.  Usually I'm trying to find out some information regarding a search, database query, or user information.  Besides debugging, it's also very helpful for performance tuning. One of the nice tricks with the tracing is it honors the wildcard (*) character.  So you can put in 'schema*' and gather all of the schema related tracing.  And you can notice if you select 'all' and update, it changes to just a *.   To view the tracing in real-time, you simply go to the 'View Server Output' page and the latest tracing information will be at the bottom. This works well if you're looking at something pretty discrete and the system isn't getting much activity.  But if you've got a lot of tracing going on, it would be better to go after the trace log file itself.  By default, the log files can be found in the <content server instance directory>/data/trace directory. You'll see it named 'idccs_<managed server name>_current.log.  You may also find previous trace logs that have rolled over.  In this case they will identified by a date/time stamp in the name.  By default, the server will rotate the logs after they reach 1MB in size.  And it will keep the most recent 10 logs before they roll off and get deleted.  If your server is in a cluster, then the trace file should be configured to be local to the node per the recommended configuration settings. If you're doing some extensive tracing and need to capture all of the information, there are a couple of configuration flags you can set to control the logs. #Change log size to 10MB and number of logs to 20FileSizeLimit=10485760FileCountLimit=20 This is set by going to Admin Server -> General Configuration and entering them in the Additional Configuration Variables: section.  Restart the server and it should take on the new logging settings. 

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• Looking for recommendations for a server-side newsletter program

  - by Sparky672

  Hello- I'm currently using a server-side SQL based mailing list program called Php-List on multiple sites and it works fairly well. But installation and setup is quite cumbersome, quirky and the interface is not well organized... neither is the code... with pieces all over the place in random fashion. Customizing the "look & feel" and full site integration are both tedious and painful. Upgrading the version is made more complex since multiple edits need to be manually transferred each time. Also, probably due to a poor English translation, descriptions and instructions within certain areas of the user interface are contradictory and unclear. You just have to play with it and remember what you did last time it worked. It's supposed to be so my customers can send out their own newsletters... after supplying a written tutorial, about half of them seem to stumble through it okay and the other half just hire me to do it for them. So not quite easy enough for most average people to use. I'm looking for something that's as easy for them as using a blog or discussion forum. It also must be easier to set up and integrate into a site than Php-List. I have no problem getting dirty and writing CSS or HTML by hand. Nor do I have any problem editing the program code. Perhaps what I'm looking for is a solution that is more organized, a better GUI, and template or "skin" based. Therefore, if I spend many hours customizing a skin, I can simply update the program and re-use my custom skin without having to reproduce the tedious setup over and over. (I currently maintain a list of about 25 things I must manually edit or add to multiple files in multiple directories each time I install or upgrade Php-List) A great example of what I'm looking for is very much like WordPress or phpBB. They're both easy to install and customize yet powerful and packed full of features. They're also VERY well organized making customization less painful. So enough yammering for now... anyone know of something, besides Php-List, with many of the same features as Php-List; maintaining a mailing list with a server-side database, custom sign-up pages, automatic opt-in opt-out, allowing custom HTML newsletter templates, etc? Thank-you!

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• How should I land my next consulting gig? [closed]

  - by MrOodles

  For the last couple of years, I've been working on speculative projects, expanding my skillset with side work, and paying the bills while having a blast consulting for startups. However, for a number of personal reasons, I need to spend the next 6-9 months maximizing my cash income. I want to put this into effect starting in early August. So that means I have one month to put the necessary client list/portfolio/resume together to start making this happen. As a programmer, I am very proficient in building Django web apps. I can write the necessary SQL, python, javascript, and css to build every part of a Django app, and then do the system administration necessary to deploy on AWS using EC2. I can also rig up a CDN to work seemlessly with the app using S3 and Cloudfront. I have built GIS applications using GeoDjango and PostGIS, and I have constructed social video apps by implementing Encoding.com as a service to prepare raw video files for consumption on the web. I am also moderately proficient in programming PHP, Java, and C#. I have built web apps in PHP, and desktop apps in Java and C#. I have dabbled with Android applications and iPhone apps, but nothing I would show off. I have experience doing SEO, social media marketing, and content marketing. Many of my clients have needed their apps promoted after they were built, and I was always happy to oblige when I could. I have also worked with biometrics technology including fingerprints for government contractors. This was as much a business analyst role as it was a programming gig, as I had to help answer RFPs, make checklists, and work around reems and reems of regulations to build applications that met very large bureaucratic requirements. I only have two real requirements for my next gig(s): 1) Work remotely. I live in North East Ohio, and I don't plan on leaving, but I wouldn't mind traveling one or two weeks out of every month to service clients who need on-site help. 2) $60.00hr-$∞ USD contracting rate. So what should I do for the next 30 days to achieve this? Should I target some large company and learn the requisite buzzwords to impress them? Should I learn some new language or technology? Polish some skill that I already have? Should I build something using my current skillset, or with some new technology? Should I put a website for my consultancy together to market myself? Should I do that using latest technology x, y, and z? Or should I just slap something up on Tumblr? I'm willing to do anything (moral) over the next 4 weeks to put myself into a position to maximize my income, and I'm open to all and every idea Programmers users may have. Let me hear them.

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• "Untrusted packages could compromise your system's security." appears while trying to install anything

  - by maria

  Hi I've freshly installed Ubuntu 10.4 on a new computer. I'm trying to install on it application I need (my old computer is broken and I have to send it to the service). I've managed to install texlive and than I can't install anything else. All software I want to have is what I have succesfuly installed on my old computer (with the same version of Ubuntu), so I don't understand, why terminal says (sorry, the terminal talks half English, half Polish, but I hope it's enough): maria@marysia-ubuntu:~$ sudo aptitude install emacs Czytanie list pakietów... Gotowe Budowanie drzewa zaleznosci Odczyt informacji o stanie... Gotowe Reading extended state information Initializing package states... Gotowe The following NEW packages will be installed: emacs emacs23{a} emacs23-bin-common{a} emacs23-common{a} emacsen-common{a} 0 packages upgraded, 5 newly installed, 0 to remove and 0 not upgraded. Need to get 23,9MB of archives. After unpacking 73,8MB will be used. Do you want to continue? [Y/n/?] Y WARNING: untrusted versions of the following packages will be installed! Untrusted packages could compromise your system's security. You should only proceed with the installation if you are certain that this is what you want to do. emacs emacs23-bin-common emacsen-common emacs23-common emacs23 Do you want to ignore this warning and proceed anyway? To continue, enter "Yes"; to abort, enter "No" I was trying to install other editors as well, with the same result. As I decided that I might be sure that I know the package I want to install is secure, finaly I've entered "Yes". The installation ended succesfuly, but editor don't understand any .tex file (.tex files are for sure fine): this is pdfTeX, Version 3.1415926-1.40.10 (TeX Live 2009/Debian) restricted \write18 enabled. entering extended mode (./Szarfi.tex ! Undefined control sequence. l.2 \documentclass {book} ? What's more, I've realised that in Synaptic Manager there is no package which would be marked as supported by Canonical... Any tips? Thanks in advance

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• "ODM" - One of the Support team's most valued acronyms

  - by graham.mckendry(at)oracle.com

  If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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