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• What is a good client for handling large amounts of mail ?

  - by ldigas

  Although the title sums it up nice, I'll repeat and explain. What would be a good email client for handling large amounts of mail ? Large portion of mails I receive come with attachments (zip, rar, pdf, dwg, etc.) and within a month I usually have another 1,5-2Gb of new mail. I've noticed that 'standard' Outlook Express (with whose interface I've been very happy) gets awfully slow after a while. Archiving helps but not much. Then I usually take the files, move them onto a dvd, delete all messages I can do without and start anew. The thing is, I would love to have them all in email client since I often go after some old mails (slow projects). So, what would be good alternatives ? If it is portable, that would also be nice, but I can also live without it. post scriptum: I love @gmail, but cannot use it for work. I know I could theoretically forward all of it there, and back, but that approach doesn't make my boss very happy (email handling policies and similar).

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• Recommendations for colocation in the US

  - by Emil

  Hello serverfault I work for a European media company and we are currently looking for colocation in the US. I know the European market quite well unfortunately that is not the case for the US. I'm hoping for you guys to help me out a bit with a few questions, it would be much appreciated! I am looking for a data center that can deliver a high level of availability (tier 3 or better). The installation will be fairly large so capacity is important. Good internet connectivity/carrier presence. However most important is good customer support, skilled dedicated and responsive technical staff, since we won't have tech staff close by. I'm looking for a small and fast moving company that target internet businesses rather than big old enterprise hosting. What locations should we go for given that we want to reach all of the US from a single site and still maintain decent latency? (do we need east and west coast?) Where are the main internet hubs and should you try and get as close as possible? Are there any good online resources I should look at? Where do the large scale internet/media services colocate? Lastly I would be very happy to get some actual recommendations for companies to talk to P.S I'm happy to return the favor if anyone has question regarding data centers and colocation in Europe.

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• Small Business HP Virtualisation and iSCSI SAN Options

  - by Robin Day

  We are a small business that hosts our core product on a number of HP servers. Our core production setup is 1x HP DL380, high powered for a SQL Server Database 1x HP DL360, mid powered for our core application server 6x HP DL320, low powered for our front ends We run our training / testing / support systems on a similar setup, the servers are just older and less powerful. Unfortunately this is now causing us issues as the system has grown beyond the capabilities of these older servers. Upgrading these servers would be expensive and we believe that virtualisation is probably the way to go for the future. Locally we run a number of test / dev environments on ESXi using Direct Storoage on a couple of high powered DL360's and these are performing fairly well. We're thinking that instead of replacing all of our test servers that we can implement an iSCSI SAN and one or two high powered hosts. Hopefully looking that when it comes to replace our live servers as well that we can just expand the virual environment to cope. So my question is... Can anyone offer any advice on some suitable options? We have generally always been extremely happy with HP servers, all of our kit is currently HP, therefore our preference would be to stick with HP, however, I'm always happy to hear about other options. I'm hoping that initially a budget of around 15-25k (GBP) would be suitable, this could potentially be increased if I had confidence that the system would pave the way for a cost effective upgrade of our live systems in the future as well. I am new to SAN's and my only real experience is playing with OpenFiler on some old desktops. I think iSCSI should be suitable, but I've not done any research into how SQL server may perform. I've had a browser through HP's sites and see plenty of information about EVA, MSA, LeftHand, etc. However, from looking at all that, I don't see which options would be best and more importantly I don't know exactly what I would need to buy. Any help, links, opinions would be much appreciated. Thanks

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• Mac OS X Lion (10.7) Drive Encryption

  - by Skoota

  My iMac has two drives (a 256 GB solid-state drive, and regular 2 TB hard drive). The Mac OS X Lion system is installed on the solid-state drive and, like many other users, I have moved my user profile folder onto the secondary 2 TB drive. However, as you may be aware, FileVault 2 on Mac OS X Lion (10.7) only encrypts the system drive. This leaves my data drive (containing my user profile folder, with all of my data) unencrypted. I am aware that work arounds for this issue exist (such as https://github.com/jridgewell/Unlock) but I am not happy with the results since they involve decrypting the data drive on startup using a LaunchDaemon (before any users have logged into the computer) essentially meaning that any user who logs onto the computer will see the unencrypted drive. I would like a method which will only unencrypted the data when an authorised user logs into the computer. As such, is there a way to do one of the following? Encrypt the entire data drive and only decrypt the drive when an authorised user logs into the computer. This would be equivalent behaviour to the Lion FileVault 2 feature, but on a secondary drive rather than the system drive. Encrypt only the user profile folder on the data drive, and only decrypt the folder when the user logs into the computer. This would be equivalent to the behaviour of FileVault 1 on previous versions of Mac OS X? I am happy to pay for a commercial third-party product that provides the required feature(s), but I have not yet been able to find one. Thanks in advance for any assistance.

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• How does one make sure or even guarantee server time are sync correctly between dozens of servers across multiple datacenter on different location?

  - by forestclown

  Currently our web applications contain a logic to check if the data sent to the web server is expired or not by comparing the timestamp of the data with the date/time of the server. Everything goes will, until some dude from data center accidentally modify one of the web server date/time and causes some disruptions in our web services. My managers are of course not happy with this, and said we shouldn't use timestamp to check expiry in the first place...anyway.... Network Time Protocol is implemented, because of data centers are spread across different continents so we have one NTP server in each data center. The servers within the data center will have cron jobs to check against the time with their NTP server from the same data center. If time is out of sync it will auto update the server date/time. But then with our managers not happy with it, and think it could still easily causes the same problem. e.g. what if someone accidentally modify the NTP date/time? what if all the NTP servers are out of sync with each other? which NTP servers we can really trust? and blah blah.. So my questions are: What are the current practice to sync date/time between servers across multiple data centers or locations? How does one manages time stamp between web apps? e.g. Server A send data (contain timestamp of Server A) to Server B (compare timestamp between Server B and the timestamp from the data to see if it has expired or not. This is to avoid HTTP replay) Should we really not use timestamp check? Thanks & Best Regards

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• How can use mod_rewrite to redirect a multiple specific URLs containing multiple query strings?

  - by Derek

  Hi there folks, we recently migrated a site from a custom CMS to drupal. In an effort to preserve some links that our users bookmarked (we have about 120 redirects) we would like to forward the original URLs to a new URL. I have been searching for a couple days, but can't seem to find anything simple to what I need. We have existing URLS that contain one or more query strings, for example: /article.php?issue_id=12&article_id=275 and we would like to forward to the new location: http://foobar.edu/content/super-happy-fun-article I started using: RewriteEngine On RewriteRule ^/article\.php?issue_id=12&article_id=275$ http://foobar.edu/content/super-happy-fun-article [R=301,L] This, however, does not work. A simple RewriteRule works: RewriteRule ^test\.php$ index.php It is unclear to me how I need to use {QUERY_STRING} with multiple Basically it's 120 simple redirects that go from one existing URL to a new one. I don't need ranges [0-9], because there is no sequential order to existing URLs. Perhaps I can do what I need with RewriteMap and a simple text file that contains a line like this: index.php?issue_id=12&articleType_section=0&articleType_id=65 http://foobar.edu/category/fall-2008 If anyone has any idea on using mod_rewrite to accomplish this or if there is a better, or more simple mod, I am open to that as well. Thanks!

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• How to perform this Windows 7 permissions change on many files via GUI or command line

  - by hippietrail

  After using my external hard drive on another Windows 7 computer to tweak photos with Windows Live Photo Gallery then upload them to Facebook I found the modified images were now not visible on the original Windows 7 computer. I'm not sure if the things I tried to get it working subsequently changed anything, but I do know this is the sequence of actions that makes the permissions of the modified files match those of the unmodified files: Right click on broken image file, select "Properties" On the "Security" tab press the "Advanced" button In the "Permissions" tab press the "Continue" button with the shield icon on it Tick the box marked "Include inheritable permissions from this object's parent Click the "Remove" button to remove the only current entry "Type: Allow, Name: Administrators (XYZ\Administrators), Permission: Full control, Inherited From: OK on the "Permissions" tab. OK on the "Security" tab. Now this same procedure does not work at the folder level. It results in "access denied" dialogs. I'm looking for some way to perform this exact modification on all the images I edited on the other computer. I'm happy to use the Windows GUI in Explorer or any other included tools. I'm happy to use the Windows command line. I'd prefer not to use a third-party tool since I'd have to be satisfied it's not doing anything else. I'm not looking for a different way to change permissions to other settings to make an external drive full of photos editable on multiple computers. At least not in this question.

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• Vim move cursor one character in insert mode without arrow keys

  - by bolov

  This might seem a little too overboard, but I switched to vim and I so happy about the workflow now. I try to discipline myself not to use the arrow keys, as keeping the hands on the alfa-keys all the time is such a big thing when writing. So when I need to navigate I get out of insert mode, move in normal mode and get back in insert mode. There is an exception where this is actually more disrupting: I use clang complete with snippets and super tab which is great. Except every time I get a function auto completed after I fill in the parameters I am left with the cursor before ) so to continue I have to move the cursor one character to the right. As you can imagine this happens very often. The only options I have (as far as I know) are : Escla or ?, and I am not happy about neither of them. The first one makes me hit 3 keys for just a simple 1 character cursor move, the second one makes me move my hand to the arrow keys. A third option would be to map CTRL-L or smth to ?. So what is the best way of doing this? //snippets (clang complete + supertab): foo($`param1`, $`param2`) //after completion: foo(var1, var2|) ^ ^ | | I am here | Need to be here | denotes cursor position

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• How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt?

  - by Stu Thompson

  Prelude: I'm a code-monkey that's increasingly taken on SysAdmin duties for my small company. My code is our product, and increasingly we provide the same app as SaaS. About 18 months ago I moved our servers from a premium hosting centric vendor to a barebones rack pusher in a tier IV data center. (Literally across the street.) This ment doing much more ourselves--things like networking, storage and monitoring. As part the big move, to replace our leased direct attached storage from the hosting company, I built a 9TB two-node NAS based on SuperMicro chassises, 3ware RAID cards, Ubuntu 10.04, two dozen SATA disks, DRBD and . It's all lovingly documented in three blog posts: Building up & testing a new 9TB SATA RAID10 NFSv4 NAS: Part I, Part II and Part III. We also setup a Cacit monitoring system. Recently we've been adding more and more data points, like SMART values. I could not have done all this without the awesome boffins at ServerFault. It's been a fun and educational experience. My boss is happy (we saved bucket loads of $$$), our customers are happy (storage costs are down), I'm happy (fun, fun, fun). Until yesterday. Outage & Recovery: Some time after lunch we started getting reports of sluggish performance from our application, an on-demand streaming media CMS. About the same time our Cacti monitoring system sent a blizzard of emails. One of the more telling alerts was a graph of iostat await. Performance became so degraded that Pingdom began sending "server down" notifications. The overall load was moderate, there was not traffic spike. After logging onto the application servers, NFS clients of the NAS, I confirmed that just about everything was experiencing highly intermittent and insanely long IO wait times. And once I hopped onto the primary NAS node itself, the same delays were evident when trying to navigate the problem array's file system. Time to fail over, that went well. Within 20 minuts everything was confirmed to be back up and running perfectly. Post-Mortem: After any and all system failures I perform a post-mortem to determine the cause of the failure. First thing I did was ssh back into the box and start reviewing logs. It was offline, completely. Time for a trip to the data center. Hardware reset, backup an and running. In /var/syslog I found this scary looking entry: Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_00], 6 Currently unreadable (pending) sectors Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_07], SMART Prefailure Attribute: 1 Raw_Read_Error_Rate changed from 171 to 170 Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 16 Currently unreadable (pending) sectors Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 4 Offline uncorrectable sectors Nov 15 06:49:45 umbilo smartd[2827]: Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error Nov 15 06:49:45 umbilo smartd[2827]: # 1 Short offline Completed: read failure 90% 6576 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 2 Short offline Completed: read failure 90% 6087 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 3 Short offline Completed: read failure 10% 5901 656821791 Nov 15 06:49:45 umbilo smartd[2827]: # 4 Short offline Completed: read failure 90% 5818 651637856 Nov 15 06:49:45 umbilo smartd[2827]: So I went to check the Cacti graphs for the disks in the array. Here we see that, yes, disk 7 is slipping away just like syslog says it is. But we also see that disk 8's SMART Read Erros are fluctuating. There are no messages about disk 8 in syslog. More interesting is that the fluctuating values for disk 8 directly correlate to the high IO wait times! My interpretation is that: Disk 8 is experiencing an odd hardware fault that results in intermittent long operation times. Somehow this fault condition on the disk is locking up the entire array Maybe there is a more accurate or correct description, but the net result has been that the one disk is impacting the performance of the whole array. The Question(s) How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt? Am I being naïve to think that the RAID card should have dealt with this? How can I prevent a single misbehaving disk from impacting the entire array? Am I missing something?

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• Bug Triage

  In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

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• Agile Testing Days 2012 – Day 2 – Learn through disagreement

  - by Chris George

  I think I was in the right place! During Day 1 I kept on reading tweets about Lean Coffee that has happened earlier that morning. It intrigued me and I figured in for a penny in for a pound, and set my alarm for 6:45am. Following the award night the night before, it was _really_ hard getting up when it went off, but I did and after a very early breakfast, set off for the 10 min walk to the Dorint. With Lean Coffee due to start at 07:30, I arrived at the hotel and made my way to one of the hotel bars. I soon realised I was in the right place as although the bar was empty, there was a table with post-it’s and pens! This MUST be the place! The premise of Lean Coffee is to have several small timeboxed discussions. Everyone writes down what they would like to discuss on post-its that are then briefly explained and submitted to the pile. Once everyone is done, the group dot-votes on the topics. The topics are then sorted by the dot vote counts and the discussions begin. Each discussion had 8 mins to start with, which meant it prevented the discussions getting off topic too much. After the time elapsed, the group had a vote whether to extend the discussion by a further 4 mins or move on. Several discussion were had around training, soft skills etc. The conversations were really interesting and there were quite a few good ideas. Overall it was a very enjoyable experience, certainly worth the early start! Make Melly Happy Following Lean Coffee was real coffee, and much needed that was! The first keynote of the day was “Let’s help Melly (Changing Work into Life)”by Jurgen Appelo. Draw lines to track happiness This was a very interesting presentation, and set the day nicely. The theme to the keynote was projects are about the people, more-so than the actual tasks. So he started by showing a photo of an employee ‘Melly’ who looked happy enough. He then stated that she looked happy but actually hated her job. In fact 50% of Americans hate their jobs. He went on to say that the world over 50% of people hate Americans their jobs. Jurgen talked about many ways to reduce the feedback cycle, not only of the project, but of the people management. Ideas such as Happiness doors, happiness tracking (drawing lines on a wall indicating your happiness for that day), kudo boxes (to compliment a colleague for good work). All of these (and more) ideas stimulate conversation amongst the team, lead to early detection of issues and investigation of solutions. I’ve massively simplified Jurgen’s keynote and have certainly not done it justice, so I will post a link to the video once it’s available. Following more coffee, the next talk was “How releasing faster changes testing” by Alexander Schwartz. This is a topic very close to our hearts at the moment, so I was eager to find out any juicy morsels that could help us achieve more frequent releases, and Alex did not disappoint. He started off by confirming something that I have been a firm believer in for a number of years now; adding more people can do more harm than good when trying to release. This is for a number of reasons, but just adding new people to a team at such a critical time can be more of a drain on resources than they add. The alternative is to have the whole team have shared responsibility for faster delivery. So the whole team is responsible for quality and testing. Obviously you will have the test engineers on the project who have the specialist skills, but there is no reason that the entire team cannot do exploratory testing on the product. This links nicely with the Developer Exploratory testing presented by Sigge on Day 1, and certainly something that my team are really striving towards. Focus on cycle time, so what can be done to reduce the time between dev cycles, release cycles. What’s stops a release, what delays a release? all good solid questions that can be answered. Alex suggested that perhaps the product doesn’t need to be fully tested. Doing less testing will reduce the cycle time therefore get the release out faster. He suggested a risk-based approach to planning what testing needs to happen. Reducing testing could have an impact on revenue if it causes harm to customers, so test the ‘right stuff’! Determine a set of tests that are ‘face saving’ or ‘smoke’ tests. These tests cover the core functionality of the product and aim to prevent major embarrassment if these areas were to fail! Amongst many other very good points, Alex suggested that a good approach would be to release after every new feature is added. So do a bit of work -> release, do some more work -> release. By releasing small increments of work, the impact on the customer of bugs being introduced is reduced. Red Pill, Blue Pill The second keynote of the day was “Adaptation and improvisation – but your weakness is not your technique” by Markus Gartner and proved to be another very good presentation. It started off quoting lines from the Matrix which relate to adapting, improvising, realisation and mastery. It has alot of nerds in the room smiling! Markus went on to explain how through deliberate practice ( and a lot of it!) you can achieve mastery, but then you never stop learning. Through methods such as code retreats, testing dojos, workshops you can continually improve and learn. The code retreat idea was one that interested me. It involved pairing to write an automated test for, say, 45 mins, they deleting all the code, finding a different partner and writing the same test again! This is another keynote where the video will speak louder than anything I can write here! Markus did elaborate on something that Lisa and Janet had touched on yesterday whilst busting the myth that “Testers Must Code”. Whilst it is true that to be a tester, you don’t need to code, it is becoming more common that there is this crossover happening where more testers are coding and more programmers are testing. Markus made a special distinction between programmers and developers as testers develop tests code so this helped to make that clear. “Extending Continuous Integration and TDD with Continuous Testing” by Jason Ayers was my next talk after lunch. We already do CI and a bit of TDD on my project team so I was interested to see what this continuous testing thing was all about and whether it would actually work for us. At the start of the presentation I was of the opinion that it just would not work for us because our tests are too slow, and that would be the case for many people. Jason started off by setting the scene and saying that those doing TDD spend between 10-15% of their time waiting for tests to run. This can be reduced by testing less often, reducing the test time but this then increases the risk of introduced bugs not being spotted quickly. Therefore, in comes Continuous Testing (CT). CT systems run your unit tests whenever you save some code and runs them in the background so you can continue working. This is a really nice idea, but to do this, your tests must be fast, independent and reliable. The latter two should be the case anyway, and the first is ideal, but hard! Jason makes several suggestions to make tests fast. Firstly keep the scope of the test small, secondly spin off any expensive tests into a suite which is run, perhaps, overnight or outside of the CT system at any rate. So this started to change my mind, perhaps we could re-engineer our tests, and continuously run the quick ones to give an element of coverage. This talk was very interesting and I’ve already tried a couple of the tools mentioned on our product (Mighty Moose and NCrunch). Sadly due to the way our solution is built, it currently doesn’t work, but we will look at whether we can make this work because this has the potential to be a mini-game-changer for us. Using the wrong data Gojko’s Hierarchy of Quality The final keynote of the day was “Reinventing software quality” by Gojko Adzic. He opened the talk with the statement “We’ve got quality wrong because we are using the wrong data”! Gojko then went on to explain that we should judge a bug by whether the customer cares about it, not by whether we think it’s important. Why spend time fixing issues that the customer just wouldn’t care about and releasing months later because of this? Surely it’s better to release now and get customer feedback? This was another reference to the idea of how it’s better to build the right thing wrong than the wrong thing right. Get feedback early to make sure you’re making the right thing. Gojko then showed something which was very analogous to Maslow’s heirachy of needs. Successful – does it contribute to the business? Useful – does it do what the user wants Usable – does it do what it’s supposed to without breaking Performant/Secure – is it secure/is the performance acceptable Deployable Functionally ok – can it be deployed without breaking? He then explained that User Stories should focus on change. In other words they should focus on the users needs, not the users process. Describe what the change will be, how that change will happen then measure it! Networking and Beer Following the day’s closing keynote, there were drinks and nibble for the ‘Networking’ evening. This was a great opportunity to talk to people. I find approaching strangers very uncomfortable but once again, when in Rome! Pete Walen and I had a long conversation about only fixing issues that the customer cares about versus fixing issues that make you proud of your software! Without saying much, and asking the right questions, Pete made me re-evaluate my thoughts on the matter. Clever, very clever!  Oh and he ‘bought’ me a beer! My Takeaway Triple from Day 2: release small and release often to minimize issues creeping in and get faster feedback from ‘the real world’ Focus on issues that the customers care about, not what we think is important It’s okay to disagree with someone, even if they are well respected agile testing gurus, that’s how discussion and learning happens!  

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• BizTalk and IBM WebSphere MQ Errors

  - by Christopher House

  The project I'm currently working on is going to make heavy use of IBM WebShere MQ to send messages from BizTalk to the client's iSeries box.  I'd never previously worked with WebSphere MQ, so I didn't really have any idea what it would take to get this to work.  I was pleasantly surprised that it wasn't too difficult to configure a send port and pass messages through it to a queue.  Or so I thought... A couple of weeks ago, the client gave me the name of a host, queue manager and queue that I'd been using for my development.  Everything was going great, I was able to put messages onto the queue, I was happy, the client was happy.  Life was good.  Then the client tells me that the host I've been connecting to is actually a Solaris box and that in prod, we'll actually be sending to an iSeries.  We both agree that it would behoove us to start pointing my dev environment to their dev iSeries box in order to flush out any weirdness there might be.  As it turns out, it was a good thing we made the change.  As soon as I reconfigured my BRE policy that sets endpoint information to point to the iSeries queue, we started seeing failures in the event log.  An example from the event log: Event Type: Error Event Source: BizTalk Server 2009 Event Category: BizTalk Server 2009 Event ID: 5754 Date:  6/9/2010 Time:  10:16:41 AM User:  N/A Computer: WINDOWS2003 Description: A message sent to adapter "MQSC" on send port "<my dynamic sendport name>" with URI "mqsc://client/tcp/<hostname>(1414)/<queue manager name>/<queue name>" is suspended.  Error details: Failure encountered while attempting to open queue. queue = <queue name> queueManager = <queue manager name>, reasonCode = 6124  MessageId:  {76825C7C-611A-4A56-8A6F-35E1124BDB5C}  InstanceID: {BA389103-DF9B-493F-8C61-44574822AAD6} The key piece of information in the event entry is the reasonCode, 6124.  A quick Google search shows that reasonCode 6124 is the code for MQRC_NOT_CONNECTED.  According to IBM's docs, this means that you've tried to send a message without first opening a connection to the queue manager.  Obviously, in the context of BizTalk, this is an unexpected error, since this sort of thing should be managed entirely by the send adapter. Perusing IBM's documentation a bit more, I came across some info on how to turn on tracing for MQ.  With tracing enabled, I tried sending a message again, then went and reviewed the trace files.  The bulk of the information in the trace files didn't mean a thing to me, but at the end of one of the files, I did notice this: 00006257 15:40:20.327795   3500.4      RSESS:000009 ------{  reqReleaseConn 00006258 15:40:20.328714   3500.4      RSESS:000009 ------}  reqReleaseConn (rc=OK) 00006259 15:40:20.328727   3500.4      RSESS:000009 ------{  xcsClearTraceIdent 0000625A 15:40:20.328739   3500.4           :       ------}  xcsClearTraceIdent (rc=OK) 0000625B 15:40:20.328752   3500.4           :       -----}! trmzstMQCONNX (rc=MQRC_NOT_AUTHORIZED) 0000625C 15:40:20.328765   3500.4           :       ----}! MQCONNX (rc=MQRC_NOT_AUTHORIZED) 0000625D 15:40:20.328766   3500.4           :       ---}! ImqQueueManager::connect (rc=MQRC_NOT_AUTHORIZED) 0000625E 15:40:20.328767   3500.4           :       --}! ImqObject::open (rc=MQRC_NOT_CONNECTED) 0000625F 15:40:20.328768   3500.4           :       --{  ImqQueue::lock 00006260 15:40:20.328769   3500.4           :       --}! ImqQueue::lock (rc=Unknown(1)) 00006261 15:40:20.328769   3500.4           :       --{  ImqQueue::unlock 00006262 15:40:20.328769   3500.4           :       --}! ImqQueue::unlock (rc=Unknown(1)) It seemed like the MQRC_NOT_CONNECTED error was being caused by a security related issue (MQRC_NOT_AUTHORIZED).  I did notice something earlier in the log where it appeared that MQ was passing a field named UID with a value equal to the account name that my BizTalk service was running under.  I ended up creating a new local account on the BizTalk server that had the same name as a user which had access to the queue manager on the iSeries.  I then created a new host instance that ran under this new account, created a send handler for the MQSC adapter on this new host instance and reconfigured my orchestration to run on the new host instance.  After bouncing all my host instances, I was now able to send messages to the iSeries. It's still not clear to me why we were able to connect to the Solaris server.  I ended up contacting IBM's support and they did confirm that the process sending to MQ does in fact pass the identity to the queue manager it's connecting to.

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• Month in Geek: December 2010 Edition

  - by Asian Angel

  As 2010 draws to a close, we have gathered together another great batch of article goodness for your reading enjoyment. Here are our ten hottest articles for December. Note: Articles are listed as #10 through #1. The 50 Best How-To Geek Windows Articles of 2010 Even though we cover plenty of other topics, Windows has always been a primary focus around here, and we’ve got one of the largest collections of Windows-related how-to articles anywhere. Here’s the fifty best Windows articles that we wrote in 2010. Read the article Desktop Fun: Happy New Year Wallpaper Collection [Bonus Edition] As this year draws to a close, it is a time to reflect back on what we have done this year and to look forward to the new one. To help commemorate the event we have put together a bonus size edition of Happy New Year wallpapers for your desktops. Read the article LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology With image technology progressing faster than ever, High-Def has become the standard, giving TV buyers more options at cheaper prices. But what’s different in all these confusing TVs, and what should you know before buying one? Read the article HTG Explains: Which Linux File System Should You Choose? File systems are one of the layers beneath your operating system that you don’t think about—unless you’re faced with the plethora of options in Linux. Here’s how to make an educated decision on which file system to use. Read the article Desktop Fun: Merry Christmas Fonts Christmas will soon be here and there are lots of cards, invitations, gift tags, photos, and more to prepare beforehand. To help you get ready we have gathered together a great collection of fun holiday fonts to help turn those ordinary looking holiday items into extraordinary looking ones. Read the article Microsoft Security Essentials 2.0 Kills Viruses Dead. Download It Now. Microsoft’s Security Essentials has been our favorite anti-malware application for a while—it’s free, unobtrusive, and it doesn’t slow your PC down, but now it’s even better with the new 2.0 release, which adds network filtering, heuristic protection, and more. Read the article 20 OS X Keyboard Shortcuts You Might Not Know Mastering the keyboard will not only increase your navigation speed but it can also help with wrist fatigue. Here are some lesser known OS X shortcuts to help you become a keyboard ninja. Read the article 20 Windows Keyboard Shortcuts You Might Not Know Mastering the keyboard will not only increase your navigation speed but it can also help with wrist fatigue. Here are some lesser known Windows shortcuts to help you become a keyboard ninja. Read the article The 50 Best Registry Hacks that Make Windows Better We’re big fans of hacking the Windows Registry around here, and we’ve got one of the biggest collections of registry hacks you’ll find. Don’t believe us? Here’s a list of the top 50 registry hacks that we’ve covered. Read the article The Complete List of iPad Tips, Tricks, and Tutorials The Apple iPad is an amazing tablet, and to help you get the most out of it, we’ve put together a comprehensive list of every tip, trick, and tutorial for you. Read on for more. Read the article Latest Features How-To Geek ETC The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Tune Pop Enhances Android Music Notifications Another Busy Night in Gotham City Wallpaper Classic Super Mario Brothers Theme for Chrome and Iron Experimental Firefox Builds Put Tabs on the Title Bar (Available for Download) Android Trojan Found in the Wild Chaos, Panic, and Disorder Wallpaper

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• You Might Be a DBA

  - by BuckWoody

  With all apologies to Jeff Foxworthy, I was up late Friday night on a holiday weekend (which translated into T-SQL becomes “Maintenance Window”) and I got bored in between the two or three minutes I had between clicks. So I started a “Twitter” meme – and it just took off. I haven’t cleaned these up much, but here, in author order as of Saturday the 29th of May is the list “You might be a DBA” from around the Twitterverse: buckwoody Your two main enemies are developers and SAN admins #youmightbeaDBA  buckwoody People can use Access as a cross or garlic on you #youmightbeaDBA  buckwoody You always plan an exit strategy, even when entering a McDonald's #youmightbeaDBA  buckwoody You can't explain to your family what you really do for a living #youmightbeaDBA  buckwoody You have at least one set of scripts you won't share #youmightbeaDBA  buckwoody You have an opinion on the best code-beautifier #youmightbeaDBA  buckwoody You have children older than the rest of your team #youmightbeaDBA  buckwoody You and the Oracle DBA would kill each other, but you'll happily fight off a developer together first #youmightbeaDBA  buckwoody You've threatened to quit if they give anyone the sa password on production #youmightbeaDBA  buckwoody You've sent a vendor suggestions on improving their database design or code (and been ignored) #youmightbeaDBA  buckwoody You've sent a vendor suggestions on improving their database design or code (and been ignored) #youmightbeaDBA  buckwoody You have an opinion on the best code-beautifier #youmightbeaDBA  buckwoody You have at least one set of scripts you won't share #youmightbeaDBA  buckwoody You refer to co-workers as "carbon-units" #youmightbeaDBA  buckwoody Being paranoid is on your resume at the top #youmightbeaDBA  buckwoody Everyone comes to your cube to find the MSDN DVD's #youmightbeaDBA  buckwoody You always plan an exit strategy, even when entering a McDonald's #youmightbeaDBA  buckwoody You've worn down developers to get your way by explaining normalization levels #youmightbeaDBA  buckwoody You refer to clothes as "Data Abstractions" #youmightbeaDBA  buckwoody Users pester you to be able to put data in a database, then they pester you to take it out and put it in Excel #youmightbeaDBA  buckwoody Others try to de-duplicate data, you try to copy it to more than three locations #youmightbeaDBA  buckwoody You have at least one DLT tape in the trunk of your car #youmightbeaDBA  buckwoody You use twitter and facebook to talk with colleagues because there's no one else in your company that does what you do #youmightbeaDBA  buckwoody Your spouse knows what "ETL" means #youmightbeaDBA  buckwoody You've referred to yourself as the "Data Janitor" #youmightbeaDBA  buckwoody You don't have positive connotations of the word "upgrade" #youmightbeaDBA  buckwoody You get your coffee before you check your servers, because you know you won't get any if you don't #youmightbeaDBA  buckwoody You always come to work through the back door so no one hijacks you on the way to your cube #youmightbeaDBA  buckwoody You check your server logs before you check your e-mail in the morning so you can reply "Yeah, I already fixed that." #youmightbeaDBA  buckwoody You have more conference badges than clean socks #youmightbeaDBA  buckwoody Your coffee mug says "It depends" #youmightbeaDBA  buckwoody You can convince a boss that you need 16GB of RAM in your laptop #youmightbeaDBA  buckwoody You've used ebay to find production equipment #youmightbeaDBA  buckwoody You pad all project timelines by 2X, and you still miss them #youmightbeaDBA  buckwoody You know when your company is acquiring another even before the CFO #youmightbeaDBA  buckwoody You pad all project timelines by 2X, and you still miss them #youmightbeaDBA  buckwoody You call aspirin "work vitamins" #youmightbeaDBA  buckwoody You get the same amount of sleep even after you have a child #youmightbeaDBA  buckwoody You obsess about performance metrics from over one year ago #youmightbeaDBA  buckwoody The first thing you buy after the database software is aftermarket tools to manage the database software #youmightbeaDBA  buckwoody You've tried to convince someone else to become a DBA #youmightbeaDBA  buckwoody You use twitter and facebook to talk with colleagues because there's no one else in your company that does what you do #youmightbeaDBA  buckwoody You only know other DBA's by their Tweet Handle #youmightbeaDBA  buckwoody You've explained the difference between 32 and 64-bit to more than one manager in terms they can understand, using puppets #youmightbeaDBA  buckwoody Your two main enemies are developers and SAN admins #youmightbeaDBA  buckwoody You've driven to the Datacenter to install SQL Server because "you don't trust those NOC admins" #youmightbeaDBA  buckwoody You pay more for faster Internet connections than cable at home so you don't have to drive in #youmightbeaDBA  buckwoody You call texting a "queuing system" #youmightbeaDBA  buckwoody You know that if someone can read Perl, they manage an Oracle system #youmightbeaDBA  buckwoody You have an e-mail rule for backup notifications #youmightbeaDBA  buckwoody Your food pyramid includes coffee, salt and fat #youmightbeaDBA  buckwoody You wish everything had a graphical query plan #youmightbeaDBA  buckwoody You refactor your e-mails #youmightbeaDBA  buckwoody You've gotten more help from twitter and facebook than all your years in college #youmightbeaDBA  buckwoody You would pay money for a license plate that has the letters S-Q-L together #youmightbeaDBA  buckwoody You have actually considered making a RAID array from thumb drives #youmightbeaDBA  buckwoody Everything on your laptop is installed from your MSDN subscription #youmightbeaDBA  buckwoody You've written blog posts on technology you've never actually implemented in production #youmightbeaDBA  buckwoody Everything on your laptop is installed from your MSDN subscription #youmightbeaDBA  buckwoody @MidnightDBA Click the #youmightbeaDBA tag. I've had WAY too much coffee today.  buckwoody There is no other position that is 1-deep except you and the CEO #youmightbeaDBA  buckwoody When you watch "The Office" you call it "OJT" #youmightbeaDBA  buckwoody You would pay money for a license plate that has the letters S-Q-L together #youmightbeaDBA  buckwoody Your blog would make a "best practices" or "worst practices" book #youmightbeaDBA  buckwoody You have actually considered making a RAID array from thumb drives #youmightbeaDBA  buckwoody The first thing you install on your netbook is SSMS #youmightbeaDBA  buckwoody Everything on your laptop is installed from your MSDN subscription #youmightbeaDBA  buckwoody Your watch is set to UTC because it's just easier #youmightbeaDBA  buckwoody You make plenty of money, but you're excited to get a $2.00 squeeze-ball from Quest and Redgate #youmightbeaDBA  buckwoody You make plenty of money, but you're excited to get a $2.00 squeeze-ball from Quest and Redgate #youmightbeaDBA  buckwoody You think data can be represented as something OTHER than XML #youmightbeaDBA  buckwoody You tell people that you made a database query go faster, and expect them to be happy for you #youmightbeaDBA  buckwoody You take the word "NoSQL" as a personal attack #youmightbeaDBA  buckwoody People can use Access as a cross or garlic on you #youmightbeaDBA  buckwoody * == bad #youmightbeaDBA  buckwoody * == bad #youmightbeaDBA  buckwoody There are just as many females in your technical field as males #youmightbeaDBA  buckwoody People can use Access as a cross or garlic on you #youmightbeaDBA  buckwoody You've gotten more help from twitter and facebook than all your years in college #youmightbeaDBA  buckwoody You think that something OTHER than the database might be the performance bottleneck #youmightbeaDBA  buckwoody You refer to time as a "Clustered Index" #youmightbeaDBA  buckwoody You know why "user" refers to both business people and crack addicts #youmightbeaDBA  buckwoody You make plenty of money, but you're excited to get a $2.00 squeeze-ball from Quest and Redgate #youmightbeaDBA  buckwoody You can't explain to your family what you really do for a living #youmightbeaDBA  buckwoody You tell people that you made a database query go faster, and expect them to be happy for you #youmightbeaDBA  buckwoody You think a millisecond is a really long time #youmightbeaDBA  buckwoody You're sitting and typing #youmightbeaDBA when you could be outside #youmightbeaDBA  buckwoody You can't wait for a technical conference so you can wear a kilt - and you're not Scottish #youmightbeaDBA  buckwoody You know that "DBA" stands for "Default Blame Acceptor" #youmightbeaDBA  buckwoody People can use Access as a cross or garlic on you #youmightbeaDBA  buckwoody You know what "the truth, thole truth and nothing but the truth, so help me Codd" means #youmightbeaDBA  buckwoody You've gotten more help from twitter and facebook than all your years in college #youmightbeaDBA  buckwoody You can't talk fast enough to get a concept out of your head so you tweet it instead #youmightbeaDBA  buckwoody You cry when someone doesn't use a WHERE clause #youmightbeaDBA  buckwoody You think data can be represented as something OTHER than XML #youmightbeaDBA  buckwoody You think "Set theory" is not an verb but a noun #youmightbeaDBA  buckwoody You try to convince random strangers to vote on your Connect item #youmightbeaDBA  buckwoody You think 3 hours of contiguous sleep is a good thing #youmightbeaDBA or #youmightbeamother  buckwoody You don't like Oracle, and not just because of what she did to Neo #youmightbeaDBA  buckwoody You know when to say "sequel" and "s-q-l" #youmightbeaDBA  buckwoody You know where the data is #youmightbeaDBA  buckwoody You refer to your children as "Fully Redundant Mirrors" #youmightbeaDBA  buckwoody Holiday == "Maintenance Window" #youmightbeaDBA  buckwoody Your laptop is more powerful than the servers in most companies - including your own #youmightbeaDBA  buckwoody You capitalize SELECTed words #youmightbeaDBA  buckwoody You take the word "NoSQL" as a personal attack #youmightbeaDBA  buckwoody You know why "user" refers to both business people and crack addicts #youmightbeaDBA  buckwoody You cringe in public when the word "upgrade" is used in a sentence #youmightbeaDBA  buckwoody Holiday == "Maintenance Window" #youmightbeaDBA  buckwoody All Data Is MetaData means something to you #youmightbeaDBA  buckwoody You've never seen the driveway to your house in the daylight #youmightbeaDBA  buckwoody You think that something OTHER than the database might be the performance bottleneck #youmightbeaDBA  buckwoody Most of your bloodstream is composed of caffeine #youmightbeaDBA  buckwoody Your task list is labeled "CRUD Matrix" #youmightbeaDBA  buckwoody You call your wife/husband a "Linked Server" #youmightbeaDBA  anonythemouse When someone tells you they are going to take a dump and you wonder of which database then #youmightbeaDBA  anonythemouse When it's 11pm on a holiday weekend and you are working #youmightbeaDBA  anonythemouse When you sit down at a table and look for it's primary key #youmightbeaDBA  anonythemouse When getting milk from the fridge you check the expiry date is > getdate() #youmightbeaDBA  blakmk when you wake up dreaming about sql #youmightbeaDBA  CharlesGarver You think a @buckwoody bobblehead would be a cool thing to have on the dashboard of your car #youmightbeaDBA  CharlesGarver Your friends don't understand why you think there's a difference between single and double quotes #youmightbeaDBA  CharlesGarver Even the newest employees know your name from all the downtime notices you've sent out #youmightbeaDBA  CharlesGarver You sometimes feel anxious and think "I should test restoring those backups" and then the feeling passes #youmightbeadba  CharlesGarver You know what a co-worker means when they ask "how is your squirrel server?" #youmightbeadba  CharlesGarver You can't sleep at night and you ponder the logisitcs of collecting every copy of Access for the world's biggest bonfire #youmightbeaDBA  CharlesGarver You can't sleep at night and you ponder the logisitcs of collecting every copy of Access for the world's biggest bonfire #youmightbeaDBA  CharlesGarver You're willing to move someone's job up in priority for a box of #voodoodonuts #youmightbeaDBA  CharlesGarver Each person in your company seems to think you work for THEM #youmightbeaDBA  CharlesGarver You have a Love/Hate relationship going on with #Microsoft #youmightbeaDBA  CharlesGarver People ask you to troubleshoot their Access program #youmightbeaDBA  CharlesGarver The first words you hear in the morning are 'your voicemail box is full' #youmightbeaDBA  CharlesGarver The thought of disrupting 500 people's work so you can do something doesn't phase you #youmightbeaDBA  CharlesGarver You can't sleep at night and you ponder the logisitcs of collecting every copy of Access for the world's biggest bonfire #youmightbeaDBA  CharlesGarver Your home computer is backed up in 3 different places #youmightbeaDBA  CharlesGarver Your wardrobe for work includes pajamas #youmightbeaDBA  CharlesGarver Someone tells you to look in the INDEX and you look puzzled before finally going to the back of the book. #youmightbeaDBA  chuckboycejr If you have ever set up a SQLAgent job to email your mobile phone to serve as an alarm clock #youmightbeaDBA  chuckboycejr If you'd rather meet Itzik than Jay Z #youmightbeaDBA  chuckboycejr If you'd rather meet Itzik than Jay Z #youmightbeaDBA  chuckboycejr If you'd wrestle a SysAdmin to the ground to implement #DPA best practices as per @aspiringgeek #youmightbeaDBA  databaseguy I need to be up in 7 hours, so I'm off to bed! I'll have to read the rest of @buckwoody's #youmightbeaDBA posts in the AM. (g'night Buck!)  databaseguy When people ask you about your house, the first thing you describe is the network. #youmightbeaDBA  databaseguy The last thing you say at the office each day is, "is anybody else here? I'm shutting off the lights!" #youmightbeaDBA  databaseguy Your blood pressure rises when you read application specs drafted by marketing. #youmightbeaDBA  databaseguy A good day at work is one when nobody pays you no mind. #youmightbeaDBA  databaseguy You care about latches and wait states. #youmightbeaDBA  databaseguy You have worked over 200 hours on a performance tuning project that required no application changes at all. #youmightbeaDBA  databaseguy The late-night security guard knows the names of your spouse and kids. #youmightbeaDBA  databaseguy You have had vigorous debates about whether it should be pronounced "sequel" or "ess-queue-ell". #youmightbeaDBA  databaseguy You have VPN and RDP software installed on your phone ... just in case. #youmightbeaDBA  databaseguy You have edited a data file by hand, just to see what would happen. #youmightbeaDBA  databaseguy You decorate your office walls with database catalog posters. #youmightbeaDBA  databaseguy You've built programs that access data just to keep other developers from asking you to run queries all the time. #youmightbeaDBA  databaseguy When you watch movies like The Matrix, you find yourself calculating the fasibility of storing all that data. #youmightbeaDBA  databaseguy You have tried to convince someone to spend money on an SSD storage array. #youmightbeaDBA  databaseguy When CPU is spiked on a server, you want to gather forensic evidence. #youmightbeaDBA  databaseguy You have to remind developers not to push code to production without checking if the database is ready. #youmightbeaDBA  databaseguy Nobody cares what you wear to work, as long as the thing keeps running. #youmightbeaDBA  databaseguy Telepathy is a job requirement when working with app dev teams. #youmightbeaDBA  databaseguy You read database statistics for the educational value. #youmightbeaDBA  databaseguy And your boss freely admits this to anyone within earshot. #youmightbeaDBA  databaseguy Your boss cannot explain or understand what you do. #youmightbeaDBA  databaseguy You envision ERDs when you see a GUI. #youmightbeaDBA  databaseguy You say things like "applications come and go, but data lasts forever." #youmightbeaDBA  databaseguy You have memorized the names of several of the AdventureWorks employees. #youmightbeaDBA  databaseguy You know what MAXDOP setting you can get away with for a big query based on current server load. #youmightbeaDBA  databaseguy And you immediately recognize the recursion in my last tweet. #youmightbeaDBA  databaseguy You find 50 simultaneous tweets from @buckwoody about #youmightbeaDBA :O)  DBAishness You have "funny stories" about the times your developers accidentally deleted the T-log in their test environment. #youmightbeaDBA  DBAishness Planning to slice and dice your MDW data with PowerPivot makes you giggle like a schoolgirl. #youmightbeaDBA  donalddotfarmer You think @buckwoody lives in the "real world." #youmightbeaDBA  jamach09 @buckwoody #youmightbeaDBA Why go outside when you can sit in the nice cool server room?  jamach09 If you refer to procreation as "Replication", #youmightbeaDBA.  jamach09 If you think ORM is a four-letter word, #youmightbeaDBA  JamesMarsh If you have ever preached the value of Source Code Control, #YouMightBeADBA  jethrocarr @venzann You store your shopping list in a ACID compliant DB #youmightbeaDBA  joe_positive @buckwoody thought it stood for "Don't Bother Asking" #youmightbeaDBA  joe_positive when you check your IT Events Calendar before making weekend plans #youmightbeaDBA  LadyRuna You cringe whenever someone calls Excel a database #youmightbeaDBA  LadyRuna When the waiter says he'll be your server today, you ask how many terabytes he is #youmightbeaDBA  LadyRuna you always call the asterisk a "Star" #youmightbeaDBA  LadyRuna You walk into a server room, say "Nice RACK!" and everyone there knows you're talking about server rack... #youmightbeaDBA  LadyRuna You receive more messages from servers than from friends #youmightbeaDBA  LadyRuna hmmm... #youmightbeaDBA if your recipe for gumbo is "SELECT * FROM Refrigerator"  markjholmes @SQLSoldier Heh. #youmightbeaDBA if you correct other DBAs' spelling of @PaulRandal  markjholmes #youmightbeaDBA if you actually test RAID5 vs RAID10 on your SAN because when it comes to configuration, "it depends."  markjholmes #youmightbeaDBA if you have at least 3 definitions of the word "cluster"  MarlonRibunal 3 Words: @BrentO, snicker, & Access #youmightbeaDBA  MarlonRibunal @onpnt @mikeSQL my appeal was a couple of mins late. Enjoying #youmightbeaDBA  MarlonRibunal @mikeSQL @onpnt pls, don't mention bacon #youmightbeaDBA  merv @buckwoody You HATE 3-way joins #youmightbeaDBA  MidnightDBA If you're up at midnight Tweeting about SQL #youmightbeaDBA  MidnightDBA @buckwoody I'd noticed that. :) #youmightbeaDBA  mikeSQL when people talk about "their type" you're thinking varchar, bigint, binary, etc #youmightbeadba  mikeSQL people ask you to go to lunch , but you can't go because you're attending #SQLlunch #youmightbeadba  mikeSQL you laugh for hours at all of the #sqlmoviequotes ....things in which a normal individual would scratch their head at. #youmightbeadba  mikeSQL you laugh for hours at all of the #sqlmoviequotes ....things in which a normal individual would scratch their head at. #youmightbeadba  mrdenny If you think that @buckwoody's demo using PowerPivot to analyze index usage data from DMVs is awesome then #youmightbeaDBA  mrdenny You wish @PaulRandal still worked at Microsoft so that they would make a bobble head of him #youmightbeadba  mrdenny When it's 11pm on a holiday weekend, and your posting stupid jokes on Twitter then #youmightbeadba  mrdenny If you go out with friends and wonder why no one's wearing a kilt then #YouMightBeADBA  mrdenny You can't do basic math, but you know off the top of your head how many CALs $14,412 can buy you. #YoumightbeaDBA  mrdenny If you've ever setup a SQL Job to email you to get you out of a regularly scheduled meeting #YouMightBeADBA.  mrdenny You throw up in your mouth a little when ever you here the word "Access". Even if it doesn't relate to a MS product. #YouMightBeADBA  msdtjones You spend more time listening to @buckwoody than your wife #youmightbeaDBA  NFDotCom You perform "hail deltas" on a regular basis. #YouMightBeADBA  NoelMcKinney If you tell your wife you want to go to Columbus Ohio for your wedding anniversary so you can attend #sqlsat42 then #youmightbeaDBA  NoelMcKinney You read a union is on strike and wonder if it's a UNION ALL #youmightbeaDBA  NoelMcKinney You read a union is on strike and wonder if it's a UNION ALL #youmightbeaDBA  NoelMcKinney Someone asks you to throw another log on the fire and you tell them not to worry about it because Autogrowth is turned on #youmightbeaDBA  Nuurdygirl Even if you have a girlfriend...its possible #youmightbeadba. Yeah-i said its possible!  Nuurdygirl When your girlfriend has to lean around the laptop to kiss you goodnight #youmightbeadba  Old_Man_Fish If you worry about how big your package is and how long it takes to finish #youmightbeaDBA  Old_Man_Fish If you no longer wonder if someone is in trouble or died if you are getting calls at 2AM #youmightbeaDBA  Old_Man_Fish If, when you hear the word ACCESS with no connotation you blood pressure jumps 50 points, #youmightbeaDBA  onpnt When you hear the word inject you immediately get concerned if your databases are OK #youmightbeaDBA  onpnt Your servers haven't been rebooted in a year #youmightbeaDBA  onpnt You know why it's funny when @PaulRandal has the word, "Sheep" in a tweet #youmightbeaDBA  onpnt You have read BOL without actually having a problem to figure out #youmightbeaDBA  onpnt You can type "SELECT columns FROM tables" without typos but tipen ni Banglish ares a messis #youmightbeaDBA  onpnt DR strategies doesn't include the word, RAID in them #youmightbeaDBA  onpnt you can move a SQL Server instance to a new server without the users ever knowing #youmightbeaDBA  onpnt You have made an SSIS package that is more than one step #youmightbeaDBA  onpnt You have the balls to say no to your boss when they ask for the sa password #youmightbeaDBA  onpnt you google to trouble shoot a problem and end up at your own blog (and it fixes it) #youmightbeaDBA  onpnt You talk your wife into moving the family vacation a week earlier so you can attend the areas local SSUG meeting #youmightbeaDBA  onpnt you can explain to a nontechnical person what a deadlock is #youmightbeaDBA  onpnt You hope a girl asks you what your collation is #youmightbeaDBA  onpnt you make jokes that include the words shrink, truncate and 1205. And you are the only one that laughs at them #youmightbeaDBA  onpnt You rate your ability to stay awake to work longer on blogs, twitter, forums and your day to day job with the 5 9's goal #youmightbeaDBA  onpnt you have major surgery and beg the doctor to release you back to work 5 days later because you miss your servers #youmightbeaDBA #TrueStory  onpnt You do have backups and you know how to use them #youmightbeaDBA  onpnt It's the network #youmightbeaDBA  onpnt When the developers get to work your mood changes rapidly #youmightbeaDBA  onpnt When someone says, "PASS", you first think of karaoke #youmightbeaDBA  onpnt Recruiters try to get you to call them *just* because they think you'll give them @BrentO contact info #youmightbeaDBA  onpnt You chuckle every time you go to grab the "CLR" Calcium, Lime and Rust Remover to clean something #youmightbeaDBA  onpnt @MarlonRibunal @mikeSQL Sorry man, it was already in motion ;-) #youmightbeaDBA  onpnt When you have an "I love bacon" sticker on your laptop. #youmightbeaDBA http://twitpic.com/1ry671  onpnt You sing SELECT statements in the shower #youmightbeaDBA  onpnt When you see a chicken it doesn't remind you of food. It reminds you of a guy named Jorge #youmightbeaDBA  onpnt At time, SQL is your mistress #youmightbeaDBA  onpnt Your wife wonders if SQL is the code name of your mistress at times #youmightbeaDBA  onpnt it's Friday and you are on twitter thinking really hard about what would be funny for hash tag #youmightbeaDBA  onpnt You organize your wife's "decorative"pillows on the bed in a B-Tree structure #youmightbeaDBA  PaulWhiteNZ If you: SELECT TOP (1) milk FROM fridge WHERE use_by_date >= GET_DATE() ORDER BY use_by_date ASC #YouMightBeaDBA  RonDBA #youmightbeaDBA if you read @buckwoody's and @BrentO's blogs.  ryaneastabrook @buckwoody omg, you have to stand up a website with these on them, they are awesome #youmightbeaDBA  soulvy @StrateSQL @LadyRuna Or a "Splat" #youmightbeaDBA  speedracer You can still fall asleep after three cups of coffee #youmightbeaDBA  speedracer You retweet @buckwoody on a Friday night #youmightbeaDBA  speedracer You can still fall asleep after three cups of coffee #youmightbeaDBA  speedracer Developers make you twitch #youmightbeaDBA  sqlagentman You know what X/1024*8 is. #YouMightBeADBA  SqlAsylum Your still in the office at 5:00 on memorial day weekend. #youmightbeadba :)  SQLBob Whenever someone you know gets pregnant you bring up INNER JOINs or SQL Injection attacks... #youmightbeaDBA  SQLChicken You know one or more SQL folks in the community with an animal in their username #youmightbeaDBA  SQLChicken You've used one or more car analogies to explain how a database works #youmightbeaDBA  SQLChicken “@sqljoe: #youmightbeaDBA if you applied to attend #sqlu and requested @SQLChicken to pull strings for you” lmao nice!  SQLChicken When talking about SSIS your discussions break down into various jokes about packages #youmightbeaDBA  SQLChicken Just SEEING the code for cursors makes you break out in hives #youmightbeaDBA  SQLChicken Just SEEING the code for cursors makes you break out in hives #youmightbeaDBA  SQLCraftsman You coined the phrase "Magic SAN Dust" because calling a vendor's marketing claims BS is not acceptable in a meeting. #YouMightBeADBA  SQLCraftsman If you hear about a new feature with the acronym "DAC" and wonder what disaster of a feature it is attached to this time. #YouMightBeADBA  SQLCraftsman You really own a "Stick of Much Developer Whacking" #YouMightBeADBA  SQLCraftsman You coined the phrase "Magic SAN Dust" because calling a vendor's marketing claims BS is not acceptable in a meeting. #YouMightBeADBA  SQLCraftsman Default Blame Acceptor #YouMightBeADBA  SQLCraftsman If you hear about a new feature with the acronym "DAC" and wonder what disaster of a feature it is attached to this time. #YouMightBeADBA  SQLCraftsman Default Blame Acceptor #YouMightBeADBA  SQLCraftsman If you hear about a new feature with the acronym "DAC" and wonder what disaster of a feature it is attached to this time. #YouMightBeADBA  sqljoe #youmightbeaDBA if you wished your wife knew T-sql. USE ShoppingList SELECT NecessaryItems from Supermarket WHERE Category<> ("junk food")  sqljoe #youmightbeaDBA if the first thing you kiss when you wake up is your mobile for not waking you up in the middle of the night  sqljoe #youmightbeaDBA if your wife has a "Do Not Fly" family vacation list of her own including your laptop and mobile  sqljoe #youmightbeaDBA if you have researched for DBA Anonymous groups and attended a #SSUG willing to drop your database (vice)  sqljoe #youmightbeaDBA if your only maintenance windows are staff meetings  sqljoe #youmightbeaDBA if you think of yourself as "The One" in The Matrix "balancing the equation" from The Architect's (developers) poor coding  sqljoe #youmightbeaDBA if you think @PaulRandal should have played the Oracle in The Matrix  sqljoe #youmightbeaDBA if home CD & Movie collection is stored in secured containers,in logical order & naming convention,and with a backup copy  sqljoe #youmightbeaDBA if you applied to attend #sqlu and requested @SQLChicken to pull strings for you  sqljoe #youmightbeaDBA if you have tried to TiVo @MidnightDBA broadcasts  sqljoe #youmightbeaDBA if your #sql user group feels like #AA meetings  sqljoe #youmightbeaDBA if you thought of bringing your #sql books to #sqlsaturday and #sqlpass for autographs  sqljoe #youmightbeaDBA if #sqlpass feels like the #oscars  sqljoe #youmightbeaDBA if you are proud of your small package  SQLLawman #youmightbeaDBA when you hear MDX and Acura is not first thought that comes to mind.  sqlrunner If your wife double checks that there isn't a SQLSat within 200 miles of your vacation destination #youmightbeaDBA  sqlrunner When you're on a conference call and your wife thinks your speaking in a foreign language #youmightbeaDBA  sqlrunner When you're on a conference call and your wife thinks your speaking in a foreign language #youmightbeaDBA  sqlrunner You treat the word 'access' as a verb, not a noun #youmightbeaDBA  sqlrunner If you are happy with sub-second performance #youmightbeaDBA  sqlrunner When you know the names of the NOC people AND their families #youmightbeadba  sqlrunner When you know the names of the NOC people AND their families #youmightbeadba  sqlrunner Your company set's up international phone coverage for your cruise #youmightbeaDBA  sqlsamson @buckwoody if your manager asks you for data and you respond with "there's a script for that" #youmightbeadba  sqlsamson @buckwoody If you receive more messages from your server then your spouse #youmightbeadba  SQLSoldier You've spent all night Valentines Day upgrading the SQL Servers and forgot to tell your wife you'd be working late. #youmightbeadba  SQLSoldier You're flattered when someone calls you a geek. #youmightbeadba  SQLSoldier @llangit @mrdenny it's 11pm on a holiday weekend, & your reading stupid jokes on Twitter then #youmightbeadba  SQLSoldier Your manager borrows lunch money from you because your salary is 30% higher than his. #youmightbeaDBA  SQLSoldier You think "intellisense" is a double negative because it's not intelligent nor makes sense. #youmightbeaDBA  SQLSoldier 75% of the emails you receive at home have the phrase "now following you on Twitter!" in the subject line. #youmightbeaDBA  SQLSoldier You petition Ken Burns to remake Office Space because it should have been 18 hours long. #youmightbeaDBA  SQLSoldier You select a candidate for a Jr DBA position because his resume said he's willing to get your coffee. #youmightbeaDBA  SQLSoldier Somebody misquotes @PaulRandall and you call him on your cell to verify. #youmightbeaDBA  SQLSoldier You wish the elevator in your building was slower because it's the last time you'll be left alone all day. #youmightbeaDBA  SQLSoldier The developers sacrifice small animals before giving you their code for review. #youmightbeaDBA  SQLSoldier Developers bring you coffee and a BLT when you review their code. #youmightbeaDBA #IWish  SQLSoldier You can get out of any family get-together by saying you have to work and nobody questions it. #youmightbeaDBA  SQLSoldier You've requested a HP Superdome for you "test" box. #youmightbeaDBA  SQLSoldier Your leave work early because your internet connection to the data center is better at home #youmightbeaDBA  SQLSoldier The new CEO asks you to justify your salary, so you go on vacation for 2 weeks. And he never questions you again. #youmightbeaDBA  SQLSoldier You cheer when Milton burns down the company in Office Space #youmightbeaDBA  SQLSoldier A dev. asks if you've heard about some great new feature in SQL and you show the 16 blog posts you wrote on it ... last year #youmightbeaDBA  SQLSoldier Your dev team is still testing SQL 2008 and you're already planning for SQL 11. #youmightbeaDBA #TrueStory  SQLSoldier The new CEO asks you to justify your salary, so you go on vacation for 2 weeks. And he never questions you again. #youmightbeaDBA  SQLSoldier Your dev team is still testing SQL 2008 and you're already planning for SQL 11. #youmightbeaDBA  SQLSoldier You use a cell phone service coverage map to plan your next vacation. #youmightbeaDBA  SQLSoldier You come in to work at 7 AM because it gives you at least 3 hours without any developers around. #youmightbeaDBA  SQLSoldier You figure out a way to make take your wife on a cruise and deduct it as a business expense. #youmightbeaDBA #sqlcruise  SQLSoldier You name your cat SQLDog because the name @SQLCat was already taken. #youmightbeaDBA  SQLSoldier You rate your blog posts based on the number of retweets you get. #youmightbeaDBA  SQLSoldier You disable random logins just to mess with people. #youmightbeaDBA  SQLSoldier You fall for the pickup line, "Hey baby, what's your collation?" #youmightbeaDBA  SQLSoldier You can blame an outage on anyone in the company because you're the only one that knows how to find out what really happened #youmightbeaDBA  SQLSoldier You can blame an outage on anyone in the company because you're the only one that knows how to find out what really happened #youmightbeaDBA  SQLSoldier You cheer when Milton burns down the company in Office Space #youmightbeaDBA  SQLSoldier Your leave work early because your internet connection to the data center is better at home #youmightbeaDBA  SQLSoldier You cheer when Milton burns down the company in Office Space #youmightbeaDBA  SQLSoldier Your think the 4 food groups are coffee, bacon, fast food, and Mountain Dew. #youmightbeaDBA  SQLSoldier You tell someone your job title and they ask "What?" You describe it and they ask "What?". So you say "computer geek". #youmightbeaDBA  SQLSoldier The #1 referrer to your blog is Twitter.com. #youmightbeaDBA  SQLSoldier Your idea of a good time on a Saturday involves free training. #youmightbeaDBA #sqlsat43  SQLSoldier You write a book that all of your co-workers have and none have read it. #youmightbeaDBA  SQLSoldier You write a book that sells a couple thousand copies and is heralded a best seller. #youmightbeaDBA  SQLSoldier No matter how sick you are, you go to work if it's time to pass the pager on to the next guy. #youmightbeaDBA #TrueStory  SQLSoldier You go out on the town, and strangers walk up to you and say, "Hey you're that SQL guy" #youmightbeaDBA #TrueStory  SQLSoldier Your wife asks you to fix something, and you request a downtime window. #youmightbeaDBA  SQLSoldier Your wife asks when you'll be home, and you tell her that you wish you knew. #youmightbeaDBA  SQLSoldier Your best pickup line, "Hey baby, what's your collation?" #youmightbeaDBA  SQLSoldier Your wife asks when you'll be home, and you tell her that you wish you knew. #youmightbeaDBA  SQLSoldier You know that @BuckWoody is not someone's porno name. #youmightbeaDBA  SQLSoldier You list TSQL as your native language on the 2010 census. #youmightbeaDBA  SQLSoldier Starbucks' stock price drops every time you go on vacation. #youmightbeaDBA  SQLSoldier You're happy when the web master says that the website is down. #youmightbeaDBA  SQLSoldier You know that @BuckWoody is not someone's porno name. #youmightbeaDBA  SQLSoldier You get mad when someone calls your car a "heap" because you've always considered it to be a "clustered index". #youmightbeaDBA  SQLSoldier Your blog has more hits than your company's website. #youmightbeaDBA  SQLSoldier You systematically remove the asterisk key from all keyboards in the company except yours. #youmightbeaDBA  SQLSoldier When asked if you recycle, you reply that you run sp_cycle_errorlog every night at midnight #youmightbeaDBA  SQLSoldier You wouldn't allow someone named @AdamMachanic to work on your car. #youmightbeaDBA  SQLSoldier You switch offices every 3 days to avoid developers #youmightbeaDBA  SQLSoldier PSS has your number on speed dial. #youmightbeaDBA  SQLSoldier You frown when you they tell Neo that he's going to the Oracle #youmightbeaDBA  swhaley you regretted saying "This shouldn't effect production" #youmightbeaDBA  swhaley you regretted saying "This shouldn't effect production" #youmightbeaDBA  Tarwn A pleasurable saturday means spending the day learning more about what you already do the rest of the week #youmightbeaDBA ...oh, wait...  thelostforum For great justice; all our base are belong to YOU !! #youmightbeadba  thelostforum @SQLSoldier: You need a witness to use a mirror #youmightbeaDBA ;)  TimCost you capitalize key words. always. everywhere. you can't help it, usually don't even notice. #youmightbeaDBA  Toshana Your the only one in your company not impressed with the developers new application. #youmightbeaDBA  venzann Coming soon from a (respected) book publisher - @buckwoody's #youmightbeaDBA  venzann He's on a role tonight. @buckwoody is summing up my life with his #youmightbeaDBA tweets...  venzann I love the #youmightbeaDBA tag. Found at least 6 new DBAs to follow..  venzann He's on a role tonight. @buckwoody is summing up my life with his #youmightbeaDBA tweets...  venzann You use #sqlhelp as a primary resource during troubleshooting #youmightbeaDBA  venzann You insist on stricter password security for your sql servers than you implement on your own laptop #youmightbeaDBA  WesBrownSQL @buckwoody you are up so late the only tweets you see are from @buckwoody #youmightbeaDBA  WesBrownSQL @SQLSoldier you are upgrading all your 2005 prod servers to 2008 R2 on a three day weekend... #youmightbeaDBA  zippy1981 #youmightbeaDBA if everytime you do something with #mongodb you think of the Vulcan proverb "only Nixon could go to China."  Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• 11 Types of Developers

  - by Lee Brandt

  Jack Dawson Jack Dawson is the homeless drifter in Titanic. At one point in the movie he says, “I figure life’s a gift, and I don’t intend on wasting it.” He is happy to wander wherever life takes him. He works himself from place to place, making just enough money to make it to his next adventure. The “Jack Dawson” developer clings on to any new technology as the ‘next big thing’, and will find ways to shoe-horn it in to places where it is not a fit. He is very appealing to the other developers because they want to try the newest techniques and tools too, He will only stay until the new technology either bores him or becomes problematic. Jack will also be hard to find once the technology has been implemented, because he will be on to the next shiny thing. However, having a Jack Dawson on your team can be beneficial. Jack can be a great ally when attempting to convince a stodgy, corporate entity to upgrade. Jack usually has an encyclopedic recall of all the new features of the technology upgrade and is more than happy to interject them in any conversation. Tom Smykowski Tom is the neurotic employee in Office Space, and is deathly afraid of being fired. He will do only what is necessary to keep the status quo. He believes as long as nothing changes, his job is safe. He will scoff at anything new and be the naysayer during any change initiative. Tom can be useful in off-setting Jack Dawson. Jack will constantly be pushing for change and Tom will constantly be fighting it. When you see that Jack is getting kind of bored with a new technology and Tom has finally stopped wetting himself at the mere mention of it, then it is probably the sweet spot of beginning to implement that new technology (providing it is the right tool for the job). Ray Consella Ray is the guy who built the Field of Dreams. He took a risk. Sometimes he screwed it up, but he knew he didn’t want to end up regretting not attempting it. He constantly doubted himself, but he knew he had to keep going. Granted, he was doing what the voices in his head were telling him to do, but my point is he was driven to do something that most people considered crazy. Even when his friends, his wife and even he told himself he was crazy, somewhere inside himself, he knew it was the right thing to do. These are the innovators. These are the Bill Gates and Steve Jobs of the world. The take risks, they fail, they learn and the get better. Obviously, this kind of person thrives in start-ups and smaller companies, but that is due to their natural aversion to bureaucracy. They want to see their ideas put into motion quickly, and withdrawn quickly if it doesn’t work. Short feedback cycles are essential to Ray. He wants to know if his idea is working or not. He wants to modify or reverse his idea if it is not working or makes things worse. These are the agilistas. May I always be one.

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• Web Services for Info Explorer Zones

  - by Anthony Shorten

  One of the most interesting uses for XAI and Configurable objects is the exposure of a query portal as a Web Service. Let me illustrate this with an example. Say you have an interface that requires a list of data from a number of product tables. In the past you would have to build a java program to do this with SQL then use an application service but it is now possible with just configuration. The first step in the process is to create the SQL you want to use for the interface. It can be any valid static SQL or use host variables for the WHERE clause (we call that filtered). Once you are happy with the SQL (and it performs acceptably) you can incorporate that SQL into a Info-Explorer Zone. You can use any of the explorer zone types but I typically recommend F1-DE-SINGLE as it supports a single SQL statement with multiple filters (up to 15) as well as hidden filters (up to 5). Hidden filters are typically not displayed in the UI for criteria (remember explorer zones can be used on the user Interface as well) but for web services they can be used as normal filters (this means you can use up to 20 filters all up). Once you are happy with the zone, you now need to define it as a Business Service. We have a generic service called FWLZDEXP which allows a explorer zone to be defined as a Business Service. If you open any Business Service based upon FWLZDEXP you will see some examples. The schema is standard and pretty self explanatory in terms of the structure. The schema pattern looks like this: Zone element - maps to the ZONE_CD element and the default value is the zone name you just created. This links the business service to the zone. Filter elements - You name the filters as you like but the mapField is set to Fx_VALUE where x is the filter number corresponding to the filter element in the zone definition. Hidden filter elements - You name the filters as you like but the mapField is set to Hx_VALUE where x is the filter number corresponding to the hidden filter element in the zone definition. results group - this holds the elements of the result set. Each element in your result set has a tagname and is linked to the COL_VALUE mapField and the row element is lists the SEQNO of the column. This corresponds to the column number in the results set in the zone. An example schema is shown below for the F1-USGRACML zone, which returns the access modes for a user group and application service filters. In the example, the userGroup and applicationService elements are the filters and the rows would contain a list of accessModeDescr. This is just a simple example to illustrate the point. There are lots of examples in the product that you can investigate. One recommendation, to save time, is that you copy the schema from one of the examples to save you typing it from scratch. You can simply modify the tags and other elements to suit your needs. Once the Business Service is defined it can simply be defined as a Web Service by registering an XAI Inbound Service using the Business Service definition as a basis. You now have a Web Service based upon a Info Explorer Zone. This is one of my favorite components as it allows interfaces to be simplified. This will be my last blog entry for this year. I hope you all have a great and safe Christmas and an even greater new year. Next year promises to be an exciting year and I look forward to communicating exciting developments we are working on at the moment as they are released.

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• Tool to convert blogger.com content to dasBlog

  - by Daniel Moth

  Due to blogger.com dropping FTP support, I've had to move my blog. If you are in a similar situation, this post will help you by showing you the necessary steps to take. Goals No loss on blog posts, comments AND all existing permalinks continue to work (redirect to the correct place). Steps Download the XML files corresponding to your blogger.com content and store them in a folder. Install and configure dasBlog on your local machine. Configure your web.config file (will need updating once you run step 4). Use the tool I describe further down to generate the content and place it at the right place. Test your site locally. Once you are happy, repeat step 2 on your hosting provider of choice. Remember to copy up your dasBlog theme folder if you created one. Copy up the local web.config file and the XML dasBlog content files generated by the tool of step 4. Test your site on the server. Once you are happy, go live (following instructions from your hoster). In my case, I gave the nameservers from my new hoster to my existing domain registrar and they made the switch. Tool (code) At step 4 above I referred to a tool. That is an overstatement, it is simply one 450-line C#code file that you can download here: BloggerToDasBlog.cs. I used this from a .NET 2.0 console app (and I run it under the Visual Studio debugger, i.e. F5) like this: Program.cs. The console app referenced the dasBlog 2.3 ASP.NET Blogging Engine i.e. the newtelligence.DasBlog.Runtime.dll assembly. Let me describe what the code does: Input: A path to a folder where the XML files from the old blogger.com blog reside. It can deal with both types of XML file. A full file path to a file where it creates XML redirect input (as required by the rewriteMap mentioned here). The blog URL. The author's email. The blog author name. A path to an empty folder where the new XML dasBlog content files will get created. The subfolder name used after the domain name in the URL. The 3 reg ex patterns to use. You can use the same as mine, but will need to tweak the monthly_archive rule. Again, to see what values I passed for all the above, see my Program.cs file. Output: It creates dasBlog XML files in the folder specified. It creates those by parsing the old blogger.com XML files that reside in the folder specified. After that is generated, copy it to the "Content" folder under your dasBlog installation. It creates an XML file with a single ignorable root element and a bunch of inner XML elements. You can copy paste these in the web.config file as discussed in this post. Other notes: For each blog post, it detects outgoing links to itself (i.e. to the same blog), and rewrites those to point to the new URLs. So internal links do not rely on the web.config redirects. It deals with duplicate post titles; it does not deal with triplicates and higher. Removes all references to blogger.com (e.g. references to [email protected], the injected hidden footer for statistics that each blog post has and others – see the code). It creates a lot of diagnostic output (in the Output window) and indeed the documentation for the code is in the Debug.WriteLine statements ;) This is not code I will maintain or support – it was a throwaway one-use project that I am sharing here as a starting point for anyone finding themselves in the same boat that I was. Enjoy "as is". Comments about this post welcome at the original blog.

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• Beginner Geek: Scan a Document or Picture in Windows 7

  - by Mysticgeek

  There may come a time when you want to digitize your priceless old pictures, or need to scan a receipts and documents for your company. Today we look at how to scan a picture or document in Windows 7. Scanning Your Document In this example we’re using an HP PSC 1500 All-In-One printer connected to a Windows 7 Home Premium 32-bit system. Different scanners will vary, however the process is essentially the same. The scanning process has changed a bit since the XP days. To scan a document in Windows 7, place the document or picture in the scanner, click on Start, and go to Devices and Printers.   When the Devices and Printers window opens, find your scanning device and double-click on it to get the manufacturers Printer Actions menu. For our HP PSC 1500 we have a few different options like printing, device setup, and scanner actions. Here we’ll click on the Scan a document or photo hyperlink. The New Scan window opens and from here you can adjust the quality of the scanned image and choose the output file type. Then click the Preview button to get an idea of what the image will look like.   If you’re not happy with the preview, then you can go back and make any adjustments to the quality of the document or photo. Once everything looks good, click on the Scan button. The scanning process will start. The amount of time it takes will depend on your scanner type, and the quality of the settings you choose. The higher the quality…the more time it will take. You will have the option to tag the picture if you want to… Now you can view your scanned document or photo inside Windows Photo Viewer. If you’re happy with the look of the document, you can send it off in an email, put it on an network drive, FTP it… whatever you need to do with it. Another method is to place the document of photo you wish to scan in the scanner, open up Devices and Printers, then right-click on the scanning device and select Start Scan from the context menu. This should bypass the manufacturer screen and go directly into the New Scan window, where you can start the scan process. From the Context Menu you can also choose Scan Properties. This will allow you to test the scanner if you’re having problems with it and change some of its settings. Or you can choose Scan Profiles which allows you to use pre-selected settings, create your own, or set one as the default. Although scanning documents and photos isn’t a common occurrence as it was a few years ago, Windows 7 still includes the feature. When you need to scan a document or photo in Windows 7, this should get you started. Similar Articles Productive Geek Tips Easily Rotate Pictures In Word 2007Beginner Geek: Delete User Accounts in Windows 7Customize Your Welcome Picture Choices in Windows VistaSecure Computing: Detect and Eliminate Malware Using Windows DefenderMark Your Document As Final in Word 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Creating a Password Reset Disk in Windows Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes

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• Integrating Windows Form Click Once Application into SharePoint 2007 &ndash; Part 1 of 2

  - by Kelly Jones

  Last year, I had the opportunity to build a solution that involved integrating a Windows Form application into a SharePoint 2007 (WSS version 3.0). In this post, I’ll layout our architecture thinking and in part two, I’ll describe the technical details. Business Case Our challenge was this: we needed an easy way for a small group of our users to upload documents, in batches.  They also needed to quickly set the meta data values, as well as set security on individual files. Using the out of the box uploads just didn’t fit.  The single file upload allows set the meta data, but our users would be uploading dozens of files.  The multiple upload would allow our users to upload batches of files, but it doesn’t allow them to set the meta data during upload.  Also, neither upload method allows the users to set the permissions on the file. Our Solution We looked into building a web control of some kind, but ruled that out due to security complexities (if I remember correctly).  Another option would have been using a technology like Silverlight (or Flash?), but our team didn’t have the skills necessary to build with these. So, after looking at what was technically possible, and also what skills our team had, we settled on a Windows Form application.  We also decided to deliver it to the clients via Click Once, so we would have the ability to easily update the application in the future. Lessons Learned After deploying our solution, we’ve learned a few lessons.  First, you’ll need to have the .Net Framework installed on the client computers.  We knew this, but we still ran into issues making sure our users had the proper framework version installed.  Second, we had issues with authentication.  Our issues were due to our testing domain being a separate Active Directory domain from the domain that our end users and their workstations were members of.  (See my earlier post about Clearing Saved Passwords for the fix to our problem). Our third issue was how we dealt with uploading files that were named the same.  Our application would replace the existing file with the new file, which is the way we expected it to work.  However, our users wanted to upload weekly reports, named the same as the previous week.  We solved this by using folders within the document library to keep the sets of reports separate from previous weeks. One last thing to consider before implementing a solution like this, is what browsers and platforms your users will be working from.  We only needed to support IE and Windows, which works fine.  However, if you need to support Firefox, there are add-ons that allow Click Once to work with Firefox.  This is still a Windows only solution though.  In order to support Macs, you’d have to focus on either browser techniques (AJAX?) or Silverlight/Flash. Summary Our users are happy with the Click Once app.  It allowed them to move all of their content to our SharePoint site in under a couple hours, which they were thrilled with.  We’re happy because we can easily deploy updates, our development time was small, and we met all of our business requirements.

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• Getting UPK data into Excel

  - by maria.cozzolino(at)oracle.com

  Did you ever want someone to review your UPK outline outside of the Developer? You can send your outline to an Excel report, which can be distributed through email. Depending on how much additional data you want with your outline, there are two ways you can do this task. Basic data: • You can print a listing of all the items in the outline. • With your outline open, choose File/Print... • Choose the "Save document as" command on the right, and choose Excel (or xlsx). • HINT: If you have not expanded your entire outline, it's faster to use the commands in Developer to expand the entire outline. However, you can expand specific sections by clicking on them in the print preview. • NOTE: If you have the Details view displayed rather than the Player view, you can print all the data that appears in that view. Advanced data: If you desire a more detailed report, you can use the HP Quality Center publishing style, which also creates an Excel file. This style contains a default set of fields for use with Quality Center, but any of the metadata fields can be added to the report, and it can be used for more than just importing into HP Quality Center. To add additional columns to the HP Quality Center publishing style: 1. Make a copy of the publishing style. This process ensures that you have a good copy to revert to if something goes wrong with your customizations, and also allows you to keep your modifications when the software is upgraded. 2. Open the copy of the columnspec.xml file in your favorite XML editor - I use notepad. (This file is located in a language-specific folder in the HP Quality Center publishing style.) 3. Scroll down the columnspec file until you find the column to include. All the metadata fields that can be added to the report are listed in the columnspec file - you just need to tell the system to include the columns. 4. You will see a series of sections like this: 5. Change the value for "col export" to "yes". This will include the column in the Excel file. 6. If desired, change the value for "Play_ModesColHeader" to be whatever name you wish to appear in the Excel column heading. 7. Save the columnspec file. 8. Save the publishing style package. Now, when you publish for HP Quality Center, you will see your newly added columns. You can refer to the section on Customizing HP Quality Center Output in the Content Deployment Guide for additional customization details. Happy customization! I'd be interested in hearing what other uses you have for Excel reporting. Wishing you and yours a happy and healthy New Year! ~~Maria Cozzolino, Manager of Software Requirements and UI

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• Fake It Easy On Yourself

  - by Lee Brandt

  I have been using Rhino.Mocks pretty much since I started being a mockist-type tester. I have been very happy with it for the most part, but a year or so ago, I got a glimpse of some tests using Moq. I thought the little bit I saw was very compelling. For a long time, I had been using: 1: var _repository = MockRepository.GenerateMock<IRepository>(); 2: _repository.Expect(repo=>repo.SomeCall()).Return(SomeValue); 3: var _controller = new SomeKindaController(_repository); 4:  5: ... some exercising code 6: _repository.AssertWasCalled(repo => repo.SomeCall()); I was happy with that syntax. I didn’t go looking for something else, but what I saw was: 1: var _repository = new Mock(); And I thought, “That looks really nice!” The code was very expressive and easier to read that the Rhino.Mocks syntax. I have gotten so used to the Rhino.Mocks syntax that it made complete sense to me, but to developers I was mentoring in mocking, it was sometimes to obtuse. SO I thought I would write some tests using Moq as my mocking tool. But I discovered something ugly once I got into it. The way Mocks are created makes Moq very easy to read, but that only gives you a Mock not the object itself, which is what you’ll need to pass to the exercising code. So this is what it ends up looking like: 1: var _repository = new Mock<IRepository>(); 2: _repository.SetUp(repo=>repo.SomeCall).Returns(SomeValue); 3: var _controller = new SomeKindaController(_repository.Object); 4: .. some exercizing code 5: _repository.Verify(repo => repo.SomeCall()); Two things jump out at me: 1) when I set up my mocked calls, do I set it on the Mock or the Mock’s “object”? and 2) What am I verifying on SomeCall? Just that it was called? that it is available to call? Dealing with 2 objects, a “Mock” and an “Object” made me have to consider naming conventions. Should I always call the mock _repositoryMock and the object _repository? So I went back to Rhino.Mocks. It is the most widely used framework, and show other how to use it is easier because there is one natural object to use, the _repository. Then I came across a blog post from Patrik Hägne, and that led me to a post about FakeItEasy. I went to the Google Code site and when I saw the syntax, I got very excited. Then I read the wiki page where Patrik stated why he wrote FakeItEasy, and it mirrored my own experience. So I began to play with it a bit. So far, I am sold. the syntax is VERY easy to read and the fluent interface is super discoverable. It basically looks like this: 1: var _repository = A.Fake<IRepository>(); 2: a.CallTo(repo=>repo.SomeMethod()).Returns(SomeValue); 3: var _controller = new SomeKindaController(_repository); 4: ... some exercising code 5: A.CallTo(() => _repository.SOmeMethod()).MustHaveHappened(); Very nice. But is it mature? It’s only been around a couple of years, so will I be giving up some thing that I use a lot because it hasn’t been implemented yet? I doesn’t seem so. As I read more examples and posts from Patrik, he has some pretty complex scenarios. He even has support for VB.NET! So if you are looking for a mocking framework that looks and feels very natural, try out FakeItEasy!

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• Lies, damned lies, and statistics Part 2

  - by Maria Colgan

  There was huge interest in our OOW session last year on Managing Optimizer Statistics. It seems statistics and the maintenance of them continues to baffle people. In order to help dispel the mysteries surround statistics management we have created a two part white paper series on Optimizer statistics.  Part one of this series was released in November last years and describes in detail, with worked examples, the different concepts of Optimizer statistics. Today we have published part two of the series, which focuses on the best practices for gathering statistics, and examines specific use cases including, the fears that surround histograms and statistics management of volatile tables like Global Temporary Tables. Here is a quick look at the Introduction and the start of the paper. You can find the full paper here. Happy Reading! Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif";} Introduction The Oracle Optimizer examines all of the possible plans for a SQL statement and picks the one with the lowest cost, where cost represents the estimated resource usage for a given plan. In order for the Optimizer to accurately determine the cost for an execution plan it must have information about all of the objects (table and indexes) accessed in the SQL statement as well as information about the system on which the SQL statement will be run. This necessary information is commonly referred to as Optimizer statistics. Understanding and managing Optimizer statistics is key to optimal SQL execution. Knowing when and how to gather statistics in a timely manner is critical to maintaining acceptable performance. This whitepaper is the second of a two part series on Optimizer statistics. The first part of this series, Understanding Optimizer Statistics, focuses on the concepts of statistics and will be referenced several times in this paper as a source of additional information. This paper will discuss in detail, when and how to gather statistics for the most common scenarios seen in an Oracle Database. The topics are · How to gather statistics · When to gather statistics · Improving the efficiency of gathering statistics · When not to gather statistics · Gathering other types of statistics How to gather statistics The preferred method for gathering statistics in Oracle is to use the supplied automatic statistics-gathering job. Automatic statistics gathering job The job collects statistics for all database objects, which are missing statistics or have stale statistics by running an Oracle AutoTask task during a predefined maintenance window. Oracle internally prioritizes the database objects that require statistics, so that those objects, which most need updated statistics, are processed first. The automatic statistics-gathering job uses the DBMS_STATS.GATHER_DATABASE_STATS_JOB_PROC procedure, which uses the same default parameter values as the other DBMS_STATS.GATHER_*_STATS procedures. The defaults are sufficient in most cases. However, it is occasionally necessary to change the default value of one of the statistics gathering parameters, which can be accomplished by using the DBMS_STATS.SET_*_PREF procedures. Parameter values should be changed at the smallest scope possible, ideally on a per-object bases. You can find the full paper here. Happy Reading! +Maria Colgan

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• NetBeans PHP Community Council

  - by Tomas Mysik

  Hi all, today we would like to inform all of you that now you have a chance to improve NetBeans via NetBeans PHP Community Council. The author of this activity is Timur Poperecinii and he would like to tell you a few words about it. Hello passionate technical people, First of all let me introduce myself: my name is Timur, I’m a developer from Moldova (that little country between Romania and Ukraine), I develop mostly in .NET and JQuery, but I love to learn more, not being an expert I am familiar with Java (Struts2, Play), PHP (Symfony2), Ruby (Rails), Sencha Touch 2 and other technologies. I was “introduced” in PHP recently by a client of mine who requested to make the work specifically in PHP. Let me tell you a little story about my experience with open source and IDEs: when I was studying in university in 2007 I think, I did a simple little application in PHP and thought “Damn, if only there was a good IDE for PHP so I could relax and no having to remember all the function names”, then when I searched on internet pretty much everyone was using Vim or Emacs on Linux, but it had no autocomplete anyway, just syntax highlighting. I remember using some tool like Notepad++ I think. Nowadays everything changed, we have highlighting and autocomplete for about all standard things in PHP in many IDEs. I use NetBeans for PHP, and I really am happy with the experience I have there with standard PHP code, but for frameworks I still think there is lots of room for improvements. For example we have some Symfony 2 and Twig support. But I’d love to see more of that coming, for example I’m a big fan of file templates, where the main goal is to not waste time on writing over and over again something that can be generated, and it counts even more when you don’t have a lot of autocomplete. So what I thought, “Hey I know Java a little, and NetBeans has plugins, so may be it worth trying to do a file templates plugin”, and so I did, you can find details about my Unified Udevi Symfony2 Plugin for NetBeans 7.2 on my blog. It wasn’t hard, and it even was fun! Give back to open source Now think a little, NetBeans is an open source project and PHP support is just a part of it, so the resources are pretty limited in this area. But we as a community that uses this product, want to have the best possible experience with PHP and frameworks(!!!). So why don’t we GIVE BACK TO OPENSOURCE ? Imagine an IDE that can do all the things you wanted + it is free. Now how far is NetBeans from that point? I guess not so far – you might miss a little niche thing that you use on a daily basis, but then the question appears why don’t you make it happen on your own? NetBeans PHP Community Council What I proposed is to create a NetBeans PHP Community Council that will be formed of people willing to change something, willing to create plugins for their own needs and for the needs of the community, test the plugins created by them too, and basically evolve NetBeans in direction they want to reach. I already talked with the NetBeans PHP team. They are only happy to help this Council, with technical advises, opening some APIs we might need to have access to, and other things. One important thing to mention is that this Council is a Community project, so though we’ll have direct discussions with NetBeans PHP Dev team, NetBeans is not the leading force here, it is the community. You can see more details about the goals and structure I proposed at NetBeans PHP Community Council wiki page. We use this mail list: [email protected] for discussions and topics related to the Council. How can I join To join the NetBeans PHP Community Council please send an email to [email protected] with the subject of the mail starting with [Council New Member]. You can subscribe to this mail list here:http://netbeans.org/projects/php/lists. in your mail please indicate your location, age and experience both in Java and PHP. I need these data to assign you to a team. A response will be send to you with your next assignment and some people to contact. I really hope that you’ll make a step forward and try to make your everyday use of NetBeans even more fun.

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• How to recover after embarrassing yourself and your company?

  - by gaearon

  I work in an outsourcing company in Russia, and one of our clients is a financial company located in USA. For the last six months I have been working on several projects for this particular company, and as I was being assigned a larger project, I was invited to work onsite in USA in order to understand and learn the new system. Things didn't work out as well as I hoped because the environment was messy after original developers, and I had to spent quite some time to understand the quirks. However we managed to do the release several days ago, and it looks like everything's going pretty smooth. From technical perspective, my client seems to be happy with me. My solutions seem to work, and I always try to add some spark of creativity to what I do. However I'm very disorganized in a certain sense, as I believe many of you fellas are. Let me note that my current job is my first job ever, and I was lucky enough to get a job with flexible schedule, meaning I can come in and out of the office whenever I want as long as I have 40 hours a week filled. Sometimes I want to hang out with friends in the evening, and days after that I like to have a good sleep in the morning—this is why flexible schedule (or lack of one) is ideal fit for me. [I just realized this paragraph looks too serious, I should've decorated it with some UNICORNS!] Of course, after coming to the USA, things changed. This is not some software company with special treatment for the nerdy ones. Here you have to get up at 7:30 AM to get to the office by 9 AM and then sit through till 5 PM. Personally, I hate waking up in the morning, not to say my productivity begins to climb no sooner than at 5 o'clock, i.e. I'm very slow until I have to go, which is ironic. Sometimes I even stay for more than 8 hours just to finish my current stuff without interruptions. Anyway, I could deal with that. After all, they are paying for my trip, who am I to complain? They need me to be in their working hours to be able to discuss stuff. It makes perfect sense that fixed schedule doesn't make any sense for me. But it does makes sense that it does make sense for my client. And I am here for client, therefore sense is transferred. Awww, you got it. I was asked several times to come exactly at 9 AM but out of laziness and arrogance I didn't take these requests seriously enough. This paid off in the end—on my last day I woke up 10 minutes before final status meeting with business owner, having overslept previous day as well. Of course this made several people mad, including my client, as I ignored his direct request to come in time for two days in the row, including my final day. Of course, I didn't do it deliberately but certainly I could've ensured that I have at least two alarms to wake me up, et cetera...I didn't do that. He also emailed my boss, calling my behavior ridiculous and embarrassing for my company and saying “he's not happy with my professionalism at all”. My boss told me that “the system must work both in and out” and suggested me to stay till late night this day working in a berserker mode, fixing as many issues as possible, and sending a status email to my client. So I did, but I didn't receive the response yet. These are my questions to the great programmers community: Did you have situations where your ignorance and personal non-technical faults created problems for your company? Were you able to make up for your fault and stay in a good relationship with your client or boss? How? How would you act if you were in my situation?

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• Mobile Deals: the Consumer Wants You in Their Pocket

  - by Mike Stiles

  Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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