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• Client can't reach my production webserver. It's their ISP's fault, but now what?

  - by MikeN

  I have a customer in Michigan who can't access my production SaaS webserver that is hosted on Slicehost. All other companies across the US/Canada/Europe have no problem reaching the site. This problem is occuring intermittantly, and Slicehost customer service says it's a problem with the client's ISP. I got the IP address of my client, and ping'ing that IP address from my PROD server fails, but ping'ing the IP address from my dev box or our seperate blog server (also hosted on slicehost) works. How do I debug a problem like this? I asked the client to reach out to their local ISP and ask about this problem. A traceroute shows that the packets are getting stopped on a Comcast Michigan node which is the client's ISP. Is there anything I can do additionally to fix this problem for my client?

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• Rest client throw timeout exception

  - by shandu

  Hi, I have create REST client in C# using example on this page: http://msdn.microsoft.com/en-us/library/aa395208(v=vs.90).aspx. Server is built in PHP. When I send request to some urls I have this exception: The request channel timed out while waiting for a reply after 00:00:59.9531250. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. But, sometimes, when I debug code, I get response. How to solve this?

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• Rest client throw timeout exception

  - by shandu

  Hi, I have create REST client in C# using example on this page: http://msdn.microsoft.com/en-us/library/aa395208(v=vs.90).aspx. Server is built in PHP. When I send request to some urls I have this exception: The request channel timed out while waiting for a reply after 00:00:59.9531250. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. But, sometimes, when I debug code, I get response. How to solve this?

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• Is there a way i can see why Squid (Proxy Server) determines why a resources should be a MISS?

  - by Pure.Krome

  Hi folks, I'm using Fiddler/FireBug to debug some of our live server web content. We're getting a lot of :- X-Cache: MISS from X-Cache-Lookup: MISS from :8080 Via: 1.1 :8080 (squid/2.7.STABE3) I thought i knew a lot about cache-control / expires / last-modified / etags, etc.. but maybe not. So .. is there a way I can run squid in some verbose way to see why it thinks a resource which i request, is cached/is not getting cached, etc.. which is why we're getting MISSes back? cheers :)

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• Website visitors are still being redirected after "fixing" the damage from a conditional redirect website attack

  - by Shannon

  BACKGROUND A website of mine was recently the target of a conditional redirect attack. PHP code was added to my pages to redirect visitors. The .htaccess file was edited to redirect visitors. I've re-uploaded my website so the compromised PHP and .htaccess code have both been removed. My site is mostly handwritten php and static HTML content. I don't use page comments or any third party libraries. THE PROBLEM After removing the compromised php and htaccess files, visitors are still being re-directed. What could be the reason that visitors are still being redirected? Are there any tools to check where/how redirects are taking place so I can debug the problem? UPDATE - PROBLEM FIXED As suggested in the comments, I cleared my Firefox cache and that fixed the problem (for me anyway). Visitors with old cache data will obviously still be re-directed.

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• Tunneling HTTPS traffic via a PUTTY/SSL tunnel with SOCKS

  - by ripper234

  I have configured a SOCKS ssh tunnel to a remote proxy, and set my Firefox to use localhost:<port> as a SOCKS proxy. My intention is to tunnel outgoing HTTP/S connections from my machine via a specific 3rd party server I own (on AWS). In my testing, HTTP UTLs are forwarded properly (e.g. when I access http://jsonip.com/ from my computer I do get the server's IP) However, whenever I try to reach an HTTPS address, I get this error: The proxy server is refusing connections How do I debug/fix it? My PUTTY tunnel config is simply (some random source port number + dynamic checked): P.S. I'm aware I might need to manually accept SSL certificates. The reason I'm doing this is to resolve problems using gmail as an outbound SMTP service.

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• USB webcam detected in KVM, but doesn't work

  - by Gene Vincent

  I have installed XP in a virtual machine running on Linux with QEMU/KVM (qemu-kvm-0.11.0-4.5.2). I export my Linux webcam to KVM using the switches "-usb -usbdevice host:046d:0929". The XP guest sees the webcam and the drivers install, but the camera only shows a black image. When I open the camera in Windows Explorer, it says "0 images" and a black image, while on a real XP, it says "1 image" and shows the video from the camera. I tried the same with a different webcam, but the result is the same. Any ideas what might be wrong or how I could debug this ?

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• Excel Help: Macro is not Cooperating with Quotations!!

  - by B-Ballerl

  Hi all, I Have a macro containing a line that will change the formula of a cell using R1C1 formula type. The formula is: ActiveCell.FormulaR1C1 = _ "=IF(R[0]C[-2]=0,"",(R[0]C[-20]-R[0]C[-16]))" When ever I attempt to run the macro it always comes up with a dialog box saying Run-time error '1004': Application-defined or object-defined error. And when you click debug it highlights those 2 lines in the macro. And I can't figure out how to fix it. Can anyone help?

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• Run program as admin without entering credentials? (Automatic Win7 elevation)

  - by Sam

  I'm working on my systems without admin rights, but I'd like to start sysinternals process explorer as full admin to have some debug access on my machine. Right now I run procexp.exe with parameter /e, which prompts me for admin credentials. Of course I could use runas, but for this I would need to put my admin passwort in clear text in the corresponding batch file, which is something I don't like to do. Is there a way to tell windows that this one procexp.exe is allowed to run as admin without needing to enter the credentials?

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• Testing php mail() in localhost problem.

  - by Samir Ghobril

  Hey guys, recently I just installed msmtp in linux and I even send a mail from the terminal and it worked: echo -e "Subject: Test Mail\r\n\r\nThis is a test mail" |msmtp --debug --from=default -t [email protected] But in php, after editing the php.ini file to have this: sendmail_path = '/usr/bin/msmtp -t' and using this piece of code: <?php if ( mail ( '[email protected]', 'Test mail from localhost', 'Working Fine.' ) ){ echo 'Mail sent'; } else{ echo 'Error. Please check error log.'; } ?> I get the Mail sent message but don't receive a message in my inbox. Not even in the spam folder. Anything wrong I'm doing?

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• http server connectivity puzzle

  - by jpmartins

  I have been seeing some strange connection issue in the production environment. The setup has two IBM Http Server's (IHS) and a network IP load-balancer in front of them (round-robin). One instance the system is working fine, the next requests stop arriving at the IHS. Telnet directly to port 80 of the IHS is established sucessfully, but connection to the port 80 through the IP of the load-balancer fails! The puzzle comes next, the network admins say the load-balancer is working fine. When we finally reboot the IHS servers and request start flowing... The situation happened three times the last month and no obvious pattern was found. Any debug ideas?

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• Can the expect utility handle a case where the process it spawns also spawns a sub process?

  - by davidparks21

  I'm trying to use expect to handle rsync over an ssh shell, but it gets stuck. If I run my rsync command it works (simplified here): It prompts me for my password and copies files to the server: rsync -e ssh -<other_params> If I then enclose that in expect: expect -d -c "spawn rsync -e ssh -<other_params>" -c "expect password:" -c "send mypass\r" It does not execute properly, the program exists and no files are copied. Even the debug mode isn't giving many clues. My best guess is that rsync is spawning the ssh process, and the ssh process is what needs to be interacted with, but send is picking up the rsync process id and sending the input there. Any thoughts?

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• Apache Tomcat 6.0.29 startup causing Win XP SP3 reboot

  - by Liam

  Some of our Windows XP Developer machines die (black screen - no ping) when starting up Tomcat from a console. This only happens if the Tomcat debug console window is displayed (not minimised). When minimised, the startup / run is successful. I've checked for Tomcat logs and the crash sessions produce empty (zero bytes) tomcat log files. No system logs exist and no crash dump is created even though this is enabled in the Windows settings. The machine is dual screen and another machine with the same image has the same issue. The only clue is just before the crash, one of the monitors the system reports "Cannot display video mode 1280x1024" (approximate error, didn't write it down). Is there a way I can get Windows to produce log files of this crash session? Beyond running Tomcat as a service / minimised window, how can I fix (or even investigate)?

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• nginx connection reset

  - by Steve

  When first visiting my site after not visiting it for a few minutes, the connection is "reset" 100% of the time. I get this message when debug is turned on, along with a 400 bad request status message: client prematurely closed connection while reading client request line I've read that this could be caused by large_client_header_buffers setting. I have google analytics on my site. Using live http headers, I get this as the request: `GET /__utm.gif?utmwv=5.3.7&utms=35&utmn=745612186&utmhn=domain.com&utmcs=UTF-8&utmsr=1920x1080&utmvp=1841x903&utmsc=24-bit&utmul=en-us&utmje=1&utmfl=11.4%20r402&utmdt=2006Scape%20Forums%20-%20General&utmhid=2004697163&utmr=0&utmp=%2Fservices%2Fforums%2Fboard.ws%3F3%2C4&utmac=UA-25674897-2&utmcc=__utma%3D68455186.1647889527.1351640625.1352446442.1352451659.100%3B%2B__utmz%3D68455186.1352097329.64.2.utmcsr%3Ddomain.com%7Cutmccn%3D(referral)%7Cutmcmd%3Dreferral%7Cutmcct%3D%2Fservices%2Fforums%2Fboard.ws%3B&utmu=q~ HTTP/1.1 my large_client_header_buffers in nginx is set to 4 8k, so I don't know if this is the problem. Immediate requests have the first "reset" request are all successful.

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• Windows fails to restart on reboot

  - by daramarak

  We have many machines running windows xp embedded. The machines are configured to reboot if any problems should occur. But our problem now is that in some cases the machines seems to shut down, but never reboots again. The same machine might reboot fine in the next time we try. Does anyone have clue what the problem might be. Does anyone got some advice on how to debug this problem. Are there any logs that might contain valuable information? Recreating this problem is not done easily so elimination methods are not feasable.

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• Dump nginx config from running process?

  - by Sergio Tulentsev

  Apparently, I shouldn't have spent sleepless night trying to debug an application. I wanted to restart my nginx and discovered that its config file is empty. I don't remember truncating it, but fat fingers and reduced attention probably played their part. I don't have backup of that config file. I know I should have made it. Good for me, current nginx daemon is still running. Is there a way to dump its configuration to a config file that it'll understand later?

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• Benefits of log rotation

  - by Manfred Moser

  I have been using logrotation for years and never thought too much of it being a problem until I came across a question on stackoverflow (http://stackoverflow.com/questions/1508734/disable-java-log-rotation/) where someone wants to disable log rotation. To me with experience in having build server and even production servers cleaned up manually because logs are not rotated and discs are running out and suddenly machines come to a halt that all seems crazy, but it occurred to me that maybe it is not so obvious after all. So what are the benefits of log rotation? And what are the drawbacks (e.g. more difficult to debug/analyze maybe)? What tools do you find useful for working with rotated log files? Splunk I assume, but what else?

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• s3cmd run on command line not on cron

  - by Jonar

  Many have said that the problem is with environment but I still can't seem to solve this problem. BTW I am using Ubuntu 9.10 login as user, then sudo -s using this command: s3cmd put file s3://bucket worked! now here is the simple script intended for testing: #! /bin/bash env >/tmp/cronjob.log s3cmd put file s3://bucket issuing the command crontab -e * * * * * /opt/script 2>&1 | logger Then using tail to syslogs Dec 3 23:22:01 ubuntu CRON[10795]: (root) CMD (/opt/script 2&1 | logger) But by verifying it on s3Fox Organizer, the file is not uploaded. (I tried changing the #! /bin/sh (no effect), putting crons on /etc/crontab (no effect), setting HOME=/home/user (no effect) What are other options to try? Or other ways to debug this problem. Thanks

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• USB webcam detected in KVM, but doesn't work

  - by Gene Vincent

  I have installed XP in a virtual machine running on Linux with QEMU/KVM (qemu-kvm-0.11.0-4.5.2). I export my Linux webcam to KVM using the switches "-usb -usbdevice host:046d:0929". The XP guest sees the webcam and the drivers install, but the camera only shows a black image. When I open the camera in Windows Explorer, it says "0 images" and a black image, while on a real XP, it says "1 image" and shows the video from the camera. I tried the same with a different webcam, but the result is the same. Any ideas what might be wrong or how I could debug this ?

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• Host forwarding fails, server is up, domain name tests ambiguous

  - by jayunit100

  I have a domain name registered with http://www.registryrocket.com/ The "main" site, which is called rudolfcode.net, is registered under godaddy, and forwards to a heroku site (rudolfcode.herokuapp.com). I have found that the main site, rudolfcode.net works, but the hostgator forwarding has stopped working (firefox simply fails when you point to http://www.rudolflabs.com, which is the domain name registered by hostgator). How can I debug this issue ? Finally, I have tried to run some DNS tests, and here are the results : Im not sure what the failures mean .... But Im pretty sure that "Conecting to WWW Home Page" failed is a pretty bad sign ! Thanks.

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• Debugging Internal Emails with Exchange 2003/2010

  - by user49995

  I am in the middle of migrating from Exchange 2003 to Exchange 2010 SP1. I have moved one mailbox over to the new server EXCHANGE2010 . For some reason if an internal email is sent from someone on EXCHANGE2003 (the old server), it is not delivered to the new mailbox on EXCHANGE2010. Where should I look to debug this problem? What logs should I consult? Update: I found the messages in Queues on the old server, listed as messages with an unreachable destination.

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• IIS6 + PHP + FastCGI 500 Errors - Where to start looking?

  - by Bertvan

  I've set up IIS6 with FastCGI to use php-cgi.exe. I have some php websites by external parties, that I'm trying to run in a test environment. One of the websites just plain gives me a FastCGI Error Page. Question: Is there some way to enable logging somewhere so that I can get a bit more information on this problem? I have looked in Eventlog IIS Website log (c:\windows\system32\Logfiles) PHP log But no results, except the IIS Website log mentions a return of a 500 page. Question: Is there any other way to debug/check where things might be going wrong? Here is what the page looks like: FastCGI Error The FastCGI Handler was unable to process the request. Error Details: The FastCGI process exited unexpectedly Error Number: -1073741571 (0xc00000fd). Error Description: Unknown Error HTTP Error 500 - Server Error. Internet Information Services (IIS)

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• "ant" is not recognized as command in Windows

  - by user1294663

  This is my first time developing Android applications. I'm developing an Android app on Eclipse on Windows 7. I would like to run the Android app from the Windows 7 command line interface. I have my Android device connected to the PC. The workspace directory that I use to store the Android project is C:\Users\Guest\Desktop\Software Applications Development\Java\Android Moblie Applications Projects\Eclipse Indigo for Java EE x64-bit\project workspace I opened the command line interface and I changed the working directory to the Android workspace directory. cd C:\Users\Guest\Desktop\Software Applications Development\Java\Android Moblie Applications Projects\Eclipse Indigo for Java EE x64-bit\project workspace I included Android sdk platform tools directory into the PATH environment variable. c:\Users\admin\Android-sdks\platform-tools Then I entered this into the Windows 7 command line interface: ant debug I have this error message on the cmd: ant is not recognised as an internal or external command, operatable program or batch file. What is the solution to this problem?

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• What are possible causes of keyboard lag on my desktop machine?

  - by Jer

  I am running Windows 7 and began experiencing keyboard lag in most applications, and it seems to be getting worse. Certain websites are the worst - on some, I can type a sentence, take my hands off the keyboard, and watch the characters continue to appear on the screen for several seconds. Others are not as bad, but still noticeable and annoying. I just started noticing it in non-browser applications (e.g. Outlook) as well. I've disabled all extensions in Firefox, rebooted my machine, and that did nothing. There is nothing using much memory or cpu cycles, even when the lag is occurring. This is a machine at work with very strict controls over what can be installed, so the chances of any kind of malware are very slim. I don't believe anything as been installed since before the problem started. What could be causing this, and/or what can I do to debug?

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• Qemu in an ssh session or the quest for the nographic option ?

  - by LB

  Hi, I ssh to a machine and I would like to start a qemu session inside this ssh session. I thought that the nographic option would do the trick. -nographic Normally, QEMU uses SDL to display the VGA output. With this option, you can totally disable graphical output so that QEMU is a simple command line application. The emulated serial port is redirected on the console. Therefore, you can still use QEMU to debug a Linux kernel with a serial console. but unfortunately, i don't see any output. The command line that i'm using once i've sshed to my machine is : qemu-system-x86_64 -hda debian.img -nographic any idea ? thanks.

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