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• App for family tech support tracking?

  - by slothbear

  I do tech support for several groups within my family. They usually have a document or notebook of questions for me. They often record my advice, but then ask me again later. Some communications are by email (nice record for me, although they never think to search). Some sessions are in person, usually with a followup email from me for the record. Which they forget about. I'm not trying to force them to be more 'professional', but I would like to streamline my support a bit, and give them a place to look for past answers. Some of them would like a standard place like that, rather than reasking me the same questions. The solution has to be free. And web-based, although email-in for questions would be great. I'll be doing most (all?) updating of the system. Mobile/iPhone access would be nice, but not required. Ideally, a system with topics and responses would be good, but I'd need a way to promote one response as 'the answer'.

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• How to get german QWERTY on Windows?

  - by Arturas M

  Well I'm used to having the world standard keyboard which is qwerty and not qwertz... But on windows I can't find the choice for german input which would be qwerty, not qwertz. In linux there was german input with qwerty so it was fun. I believe it should be on Windows too? Cause i'm sick of this qwertz always having to correct and search for z or y... Yeah, I know, if Germans made a mistake, it wasn't loosing WW2... Edit: Maybe I wasn't clear enough, it's not about changing between different language inputs? It's about having all german keys in german input, just the z and y would be in the correct places like all the worlds keyboards use and like the US keyboard uses... Solution: Well unfortunately by searching everywhere and waiting for answers I couldn't find what I needed, so I came up with this solution - I used The The Microsoft Keyboard Layout Creator And created my own very custom layout by modifying the default german layout and switching places of z and y. In case somebody needs it and doesn't want to go the hard way, I decided to upload them, so here are the links to download and install the keyboard layout: http://www20.zippyshare.com/v/95071447/file.html http://rapidshare.com/files/3822150342/German%20QWERTY%202%20by%20Arturas%20M.zip It will appear as a choice under German input between languages in your language bar. If you just want to use this german layout, just remove all german layouts and install this one. Good luck and have fun using it!

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• PC only boots from Linux-based media and won't boot from DOS-based media

  - by Xolstice

  I have this problem where the PC only seems to boot from a floppy disk or CD if it was created as a Linux-based bootable media. If it was created as a DOS-based bootable media the system just freezes at the starting point of the boot process. I originally asked this under question 139515 for CD booting only, and based on the given answers, I was under the impression the problem was with the CD-ROM drive; however, I have since installed a newly purchased CD-ROM drive and the same freezing occurs. This then made me try the DOS bootable floppy disk approach and I was quite surprised that it exhibited the same freezing problem. I then tried try a Linux bootable floppy and everything booted from it without any issues. As I mentioned in my original question, the PC was booting just fine from the DOS-based bootable CD, and then it suddenly decides to pull this freezing stunt. I can't remember if I changed anything in the BIOS settings that may I have caused the problem, but I am wondering if that could be the case - it is currently using the Award Module BIOS v4.60PGMA. Can anyone help?

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• Multiple static WAN IP addresses to single LAN subnet

  - by Jessy Houle

  Below is my home network topology. I currently have 5 static IP addresses, 3 of which are in use by 3 routers. These routers in-turn subnet internal networks and port forward. I use my SSL VPN appliance to remote home from work or on the road. At this point I can remotely administer my Windows Server. I know the network is setup wrong, I was matching existing hardware the best I knew how. http://storage.jessyhoule.com.s3.amazonaws.com/network_topology.jpg Ok this said, here is the problem... One of my websites on my Windows Server now needs to be secure (SSL using port 443). However, I'm already port forwarding port 443 to my VPN appliance. Furthermore, if I'm going to have to reconfigure the network, I would really like to be able to use the SSL VPN to remotely administer all machines. I mentioned this to a friend of mine, who said that what I was looking for was a firewall. Explaining that a firewall would take in multiple static (WAN) IP addresses, and still allow all internal devices to be on the same network. So, basically, I could supply my SSL VPN appliance it's very own static (WAN) IP address routing, and yet have it on the same internal network (192.168.1.x) as all my other devices. The first question is... Does this sound right? Secondly, would you suggest anything different? And, finally, what is the cheapest way to do this? I am started down the road of downloading/installing untangle and smoothwall to see if they will do the job, hoping they take multiple static (WAN) IP addresses. Thank you in advance for your answers. -Jessy Houle

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• Apache crashes every 5min

  - by Simon

  I'm relatively new to server issues, having a site of mine that I started early in the year grow beyond my capabilities of managing it. I need help. I recently moved out of my shared hosting environment onto a dedicated virtual server from Mediatemple. Each week, I run a script that fetches data from my DB, fetches data from last.fm's API and then tweets information to Twitter. My server uses Virtuozzo and when the script runs, Apache crashes every 5min. I checked and saw that the 'kmemsize' parameter reaches its cap (its 13mb). I realise my problem. The MySQL process stays open for long while Apache needs to handle lots of incoming links (about 200 000 pageviews for that day according to my previous host's AWSTATS). Yes, I'm quite unexperienced in this, and I'm clearly killing the server with too many incoming links while it has to manage the updating of the DB. So that is the precedent: I want a few answers. 1) Why did my shared hosting environment not crash apache every 5min? It ran fine, the site only slowed a lot. Clearly, it must be the virtual container and the kmemsize limit? 2) Where do I go from here? Would a physical server (not a virtual container) encounter the same problems? I sent a support request to Mediatemple as well. I need all the help I can get.

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• Windows 7 task bar stuck in hiding, how to fix?

  - by Rainer Blome

  In Windows 7, I use the "Auto-hide the task bar" feature. Usually, it works fine: As soon as the pointer touches the screen bottom, the task bar pops up. However sometimes, it refuses to rise. Pressing the "Windows" key (or Ctrl-ESC) makes the start menu appear, forcing the task bar from hinding as well. Once I've done this, the task-bar auto-rises again. This is annoying, it interrupts flow. Has anyone else noticed this? How do I avoid this? Searching for "Windows 7 task bar auto-raise" shows that at least one other person experienced this problem: http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/how-can-i-fix-the-taskbars-auto-hide/8cdf6369-7354-4d29-9249-b7096ed0e28b?msgId=6dac3361-9d0f-4a9e-8642-b91a72826ba4 To answer the question posed by the "helpful" support engineer on the above page, of course I am running some apps when this happens, usually Explorer, Firefox, Eclipse, Cygwin/X, Xterm, Emacs, Notes, VPN client, Firewall. If my memory serves correctly, I have seen this behavior on earlier versions of Windows as well, XP at least. To reproduce this behavior, I tried switching between apps, and bringing apps to open other windows. I am unable to reproduce this behavior so far. So far, it appears to happen out of the blue, sometimes multiple times a day. Looks like a bug to me. The task bar should raise no matter what.

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• How do I fix Internet Explorer / Firefox differences in Oracle JD Edwards Enterprise?

  - by CT

  Our company uses Oracle's JD Edwards Enterprise to do accounting work. We have an application consultant working for us to just deal JD Edwards but he is of non-technical background so only helps in application-specific support. All of our users should use IE 7 for JDE. About 15-20% of those users have problems which cause them to not be able to use IE 7. So those problematic users use firefox. For the most part firefox works fine but there are a few issues. Some menus / options within JDE that are present in IE 7 are not present in firefox. If I could get all of our users working under IE 7, all the firefox issues would be mute points. I have cross referenced Internet Options settings from a working IE 7 user and a non-working IE 7 user. All settings seem to be mirrored. I'm not sure how to go about continuing to troubleshoot this issue. So not only answers but just suggestive ideas for attack would be appreciated. Thanks

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• Setup 2003 R2 Radius server to work on vista/seven

  - by Fox

  Hi All, I'm currently trying to configure my 2003 R2 server RADIUS module to enable WIFI client to authenticate throught my Active Directory. The RADIUS server use MS-CHAP V2 as encryption method. I got several Access Point running DD-WRT, configured to use WPA2-Enterprise security that use Radius Server. Everything is setup, and almost working. When I say almost working, I mean, I can login using my AD Credential on my IPod or even on a MacBook running OS X, Windows XP also work with some little tweak in connection properties. The problem is Windows Vista or Windows Seven clients computers that are not inside domain. It doesn't work at all, it doesn't even prompt for user/password/domain. I already install the patch for IAS to make the certsrv compatible with Vista and Seven, but still doesn't work. Anyone ever encounter the same issue I have right now? I'm searching for a solution to this for several already and still not find anything. Looks like many people have the same issue too. Thanks all for you eventual answers.

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• A-2-Z web hosting on Amazon AWS

  - by JDelage

  All, I am studying web dvp, and one of my classes is project-based. We have to build a functional site that demonstrate our understanding of: HTML, CSS, Javascript, php, MySQL, And potentially Ajax or some other web component. For the project, we can use a local server using WampServer and basically build the site entirely on our laptop. If I have time, I would like to create a real site, and I thought it would be a good way to familiarize myself with Amazon's AWS services. So if I purchase a domain name, can I rely on AWS to host the site from A-to-Z? I understand I can use AWS to host content, the database, and do the background computations, if needed. What else do I need and what are the parts that AWS cannot help me with? Second, is there good documentation for a beginner to navigate AWS and learn how to use it (either on Amazon, or some 3rd party sites, or even a good book, as long as is up to date). The ideal documentation would be a tutorial on creating a web site from a-to-z on AWS, as detailed as possible. As you can guess, I have limited understanding of the IT issues. I have 0 Linux or sysadmin experience, but this is a good opportunity to change that. I hope you can help me. Thank you, JDelage PS: Please keep the answers AWS-specific. At this point, I am only interested in alternative services to the extent that they plug a hole in Amazon's offering.

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• HTTPS and Certification for dummies

  - by Poxy

  I had never used https on a site and now want to try it. I did some research, but not sure that I understood everything. Answers and corrections are greatly appreciated. Here we go: To use https I need to generate ‘private’ and ‘public’ keys for the web server I use. In my case it’s apache (manual: http://httpd.apache.org/docs/2.0/ssl/ssl_faq.html) Https protocol should be bind to port 443. Q: How to do it? Is it done by default? Where can I check configuration? Aplying https. Q: If I see https in browser does it mean that the data traffic on the page IS encrypted? Any form on the page would submit data via https? Though all the data gonna be encrypted, the browsers would still show ugly red messages. This is just because they do not know anything about my certificate. They have about a hundred certificates pre-installed but mine is not one of them, obviously. But the data IS encrypted by https. If I want browsers to recognize my certificate, I would need to have it signed by one of the certification authorities (ca) that has its certificate pre-installed (e.g. thawte, geotrust, rapidssl etc). UPD: To reed about ssl/tsl: The First Few Milliseconds of an HTTPS Connection, I found it very informative. Examples for PHP (openssl.org) of how to make use of ssl/tsl on the server side are published here.

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• What to do with a broken OS X install disc?

  - by slhck

  First things first: I don't appreciate software piracy and I really want to spend money on software that I use and that I work and make money with. I don't want this question closed just because I consider downloading software, I only want honest opinions and alternatives. Here we go: So I have my OS X Snow Leopard Upgrade DVD, but it's horribly scratched and won't boot anymore. It endlessly loads and at some point I have to force pull it out of the disc slot. How can I reset my Mac then? Can I take my original disk to an Apple Store and ask them for a replacement? Will they believe me, even if I don't have the receipt anymore? Would owning the original disk make it okay for me to look somewhere on the internet and download it? I don't even know if that will work without hassles. Could I try to read the disk to an image with some error correction methods? Maybe during boot it can't read some files, but some other program can? Is there any other way of resetting the Mac? Mine's now over 3 years old an I seem to have misplaced my original discs that had 10.4 on it. Or should I just buy a new 10.6 upgrade disk? (Which is not really what I want to do) Answers and opinions would be much appreciated.

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• Cross-forest universal groups on Windows Server?

  - by DotGeorge

  I would like to create a Universal Group whose members are a mix of cross-forests users and groups. In the following example, two forests are mentioned (US and UK) and two domains in each forest (GeneralStaff and Java): For example, the universalDevelopers group may comprise of members from UK.Java.Developers and US.Java.Developers. Then, for example, there may be a group of universalSales which contains the users UK.GeneralStaff.John and US.GeneralStaff.Dave. In UK forest at the minute, I can freely add members and groups from the UK. But there is no way to add members from the US forest, despite having a two-way trust in place... e.g. I can login with US members into UK and vice-versa. A further complication is that, with a Universal group in the UK (which contains three domains), I can only add two of the three. It can't see the third. Could people please provide some thoughts on why cross-forest groups can't be created and ways of 'seeing' all domains within a forest. EDIT: This is on a combination of Windows 2003 and 2008 server. Answers can be regarding either. Thanks!

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• linux keeps disconnecting from wireless network

  - by Matteo Ceccarello

  I'm running Arch Linux on an Acer laptop and my wirless connection doesn't stay up. After a while it disconnects, and when I try to reconnect I get stuck with a "Waiting for authorization" message. I have to retry several times before getting the connection stay up for few minutes. This happens with both networkmanager and wicd. The strange thing is that the iMac that sits next to the laptop connects fine, and when I use my laptop within the university wireless network it works normally. How can I solve this problem? EDIT: I've tried to connect manually following the steps iwlist wlan0 scan wpa_supplicant -i wlan0 -c /etc/wpa_supplicant.conf dhcpcd wlan0 and it works, I can ping google. However, looking to wpa supplicant output I see that it keeps connecting and disconnecting. I'm using WPA2, and this seems to be a problem in authentication. EDIT 2: as pointed out in the answers I forgot to mention my hardware/software specifications: kernel: Linux 3.0-ARCH wireless card: # lspci | grep -i net 07:00.0 Network controller: Intel Corporation WiFi Link 5100 module used # lsmod | grep -i 80211 mac80211 216021 1 iwlagn I use a Netgear DGN1000 modem/router My dmseg output is shown here http://pastebin.com/8Tf7iage

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• What could cause random files being downloaded without permission?

  - by Dustin

  I have been having issues lately with a certain directory. It seems someone is placing files into it, or something of that sort, and any attempt to delete them is successful, HOWEVER they reappear over time (maybe not the exact same ones, but random files). I will provide you the information I can and several pictures of my problem: sandbox.mys4l.com/visual/files/b1.jpg Files like this have been appearing in my /visual/ folder, and I have no clue where they are coming from. sandbox.mys4l.com/visual/files/b2.jpg This is what is inside on of those weird files, it appears to be nothing problematic. sandbox.mys4l.com/visual/files/b4.jpg As you can see, in the time it took me to take the first picture, more odd files showed up. These log files are also being uploaded to this directory, and I know I didn't put them there. sandbox.mys4l.com/visual/files/b7.jpg This inside one of these mysterious .log files, I'm not sure what it's all about. These files only appear to be going into this specific area, and I'm not sure of their origin, only that they will not go away. I have done a full system scan at least twice with an up-to-date virus scan, and have looked for an unknown script which may be writing them there. Nothing has come up, so I come to you guys as I hear this is the best place to find answers. Hope this problem has a solution!

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• AD domain on web servers behind NAT - DNS issues?

  - by Ant

  I'm trying to setup an AD domain to manage the security between two Windows Server 2008 webservers that will sooner or later use NLB to balance website requests. I've hit a problem which I think is a simple solution and is down to DNS. My website domain is mydomain.com. The two servers are running behind a NAT firewall on the 10.0.0.0 IP range. I've setup the AD domain to be called ad.mydomain.com (as recommended by MS and a few other answers to questions on here). The second web server however doesn't want to join the domain, and gives an error pinning the problem on DNS - "ensure that the domain name is typed correctly" even though it queries the SRV record successfully and gets the correct DC back - dc.ad.mydomain.com. Doing a dcdiag /test:dns on the DC gives the Delegation error 'DNS Server dc.mydomain.com Missing glue A record'. I have a feeling I need to add something to the public DNS so that it in some way knows about ad.mydomain.com. Can anyone suggest whether I'm on the right track in adding something to the public DNS? Or whether it's something else? Many thanks

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• Can I convert an existing Firefox installation to ESR without a re-install?

  - by Iszi

  It took some jumping through hoops (including a mailing list subscription that I apparently didn't need) but I finally found where to download the Firefox ESR. This is great for fresh installs, but I was wondering if there's a way to simply convert existing installations to the ESR configuration without having to do a full install. As I understand it, the only difference between ESR and regular Firefox will be how they receive updates. After the new standard version of Firefox comes out, ESR releases will only receive critical security updates and bug fixes for the remainder of their support life. Newer versions of Firefox's standard build will have all the latest and greatest features, while ESR releases are meant to provide stability for environments that can't be expected to keep up with a new full version number change as often as Mozilla does them. In regular Firefox, the About screen shows that I am using the "release" update channel. Is switching to ESR really just a matter of switching the update channel? I presume this can be done in about:config by changing app.update.channel and probably also app.update.url. However, I don't know what these values should be for ESR or if anything else should be tweaked. So, is it possible to switch to ESR without a reinstall and, if so, how? (Note: While this question was written originally for Firefox 10, I expect any answers will apply to future ESR versions as well.)

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• Why java -version returning a different version than the one defined in JAVA_HOME?

  - by Shekhar

  I am trying to set JAVA_HOME in Ubuntu OS. I have copied jdk 1.7 in /usr/lib/jvm and set JAVA_HOME in /etc/profile file. Contents of /usr/lib/jvm folder are as follows : shekhar@ubuntu:~$ ls /usr/lib/jvm/ default-java java-1.6.0-openjdk java-6-openjdk java-6-openjdk-i386 jdk1.7.0_01 java-1.5.0-gcj-4.6 java-1.6.0-openjdk-i386 java-6-openjdk-common java-7-openjdk-i386 and last few lines of /etc/profile file are as follows : export JAVA_HOME=/usr/lib/jvm/jdk1.7.0_01 export PATH=$PATH:$JAVA_HOME/bin After finishing all this when I run java -version command I get following output : shekhar@ubuntu:~$ java -version java version "1.6.0_24" OpenJDK Runtime Environment (IcedTea6 1.11.4) (6b24-1.11.4-1ubuntu0.12.04.1) OpenJDK Server VM (build 20.0-b12, mixed mode) and when I run ls -lah command I get following output : shekhar@ubuntu:~$ ls -lah /usr/bin/java lrwxrwxrwx 1 root root 22 Sep 29 09:58 /usr/bin/java -> /etc/alternatives/java shekhar@ubuntu:~$ ls -lah /etc/alternatives/java lrwxrwxrwx 1 root root 45 Sep 29 09:58 /etc/alternatives/java -> /usr/lib/jvm/java-6-openjdk-i386/jre/bin/java Can anyone please tell me which thing I am missing? Why Ubuntu is still pointing to open jdk and not to my jdk 7? PS : I have seen this similar question and its answers but that question is related to Windows OS and not for Ubuntu so I am reposting this similar question for Ubuntu.

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• How to best convert a fully encrypted drive into a Virtual Machine?

  - by SiegeX

  I have a Windows XP laptop that uses GuardianEdge's Encryption Plus to fully encrypt the drive from bootup. What I would like to do is install a much larger (unencrypted) hard drive with Windows 7 on it and turn this fully encrypted drive into a Virtual Machine that can be ran in either Virtualbox or VMWare on the Windows 7 host. I've read many howto's that talk about using an imaging tool like Acronis True Image to image the drive then passing that through VMWare's VCenter Converter to turn it into a format that VMWare can understand. Unfortunately this seems to all far apart when you are dealing with a fully encrypted drive because Acronis cannot recognize the file system and attempts to do a sector-by-sector copy of the entire hard drive. This is extremely wasteful since the drive is 120GB but the file system is only using 10GB of that. Even if I were OK with going with an inefficient 120GB sector-by-sector copy, I'm not sure that this would even work under VMWare or Virtualbox. Unfortunately, the Guardian Edge boot-time login comes up only after the hard drive has been selected as the boot device; preventing me from being able to decrypt the drive prior to booting an Acronis True Image CD so that it can recognize the underlying file system. I'm sure I'm not the first person to want to do this but I am having a heck of a time finding solutions to this problem. All suggested/answers welcomed. Thanks

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• Windows 7 fails to connect to the internet a few minutes after startup

  - by SageTheGreat

  Problem Earlier today, when I turned on my desktop computer, my internet connection works fine. Cryptocurrency miners connecting and hashing as usual and I can browse websites. But after a few minutes, my miner fails indicating that there is something wrong with my internet connection. Tried refreshing my browser and is stuck at "resolving host", and then presented me an error. After that, i can't browse sites anymore. But the weird thing is that the network icon in Windows 7 shows no signs of problems. Solutions Made Restarted my computer without doing anything: Problem persists. Tried using the network troubleshooter of windows: Reported no problems Stopped bonjour still no progress. Loaded windows using Last good config: still no progress. Restarted Modem: No change. Current Status I currently did a system restore to my system to a point before installing the latest update from Microsoft. Because earlier today, I installed some updates and after that, the problem started to appear. (After system restore, same problem.) Latest Programs installed before the problem MS Visual Studio 2013 (but internet still worked fine after the install). I hope someone could provide answers on this problem. It is my first time encountering this. EDIT: Additional Info OS: Windows 7 SP1 64-bit AV: Avast Free Antivirus Internet Connection Type: Ethernet It appears that my Laptop can't even connect to the machine thru Remote Desktop My laptop and phone on WiFi works fine and can connect to the internet. EDIT 2: Whenever I boot into Safe Mode, my Internet is fine.

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• Recommended open-source firmware for ASUS RT-N16

  - by MasterF

  I have recently acquired an ASUS RT-N16 router. My original plan for it was to install Tomato on it. However, after checking their website i found out that the firmware was not updated in the last 2 years. There seem to be a few updated mods but none of them really seemed mature/stable/well-documented. I would like to know what other people recommend as open-source firmware for this router. I know the answers will probably be subjective; so i will give a bit of background on my needs: for now i will only use the Wi-Fi on an Android phone the connection will not be shared with anyone (so QOS is optional) i want a stable (wired) connection on my PC (for online gaming etc.) i want the (wired) download/upload speeds to be as close as possible to those achieved by directly plugging the Ethernet cable to the PC's network card; i have a 100 Mbps connection my ISP uses PPPOE my technical level: i am a software developer and i have good knowledge of bash scripting, but no experience with networking Also, i know that i could probably just use the stock firmware (and maybe will use it for a while), but i'm interested in trying an open-source version (for more features, flexibility, as a learning exercise etc.)

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• Process to replace motherboard and keep CPU

  - by jolivier

  My motherboard has been diagnosed with the Sandy Bridge issue (http://vip.asus.com/eservice/changeSandybridge_MB.aspx?slanguage=en-us) so I am asked by my reseller to send back my motherboard to have a new one compatible with the previous one. My problem is that I have a not cheap Intel CPU currently on it, with its standard heatsink/fan. I would obviously like to keep it to plug it on the new motherboard. I am quite woried about the thermal paste. I was planning to: Remove the CPU and the HSF together (I think they are sticked to each other). Try to separate the CPU and the HSF (I'm not sure how) Clean both of the surfaces When the new motherboard is here, put the CPU back on it. Have new thermal paste to put again on the CPU, put it on the CPU Add the HSF again Do you see any problem about this process? Recommendations? Is it possible to keep the CPU and the HSF together for the whole process or is it impossible to plug the CPU back on the new motherboard in this case? Thanks in advance for your answers. Olivier

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• cURL - Unkown SSL protocol error - OS X 10.9

  - by saq7

  I am trying to use cURL and get the following error on every https request I make. The error is always the same. HTTP requests work flawlessly. The verbose output is quite useless. Saquibs-MacBook-Pro:~ skothawala$ curl https://google.com -vv * Adding handle: conn: 0x7fe09b803a00 * Adding handle: send: 0 * Adding handle: recv: 0 * Curl_addHandleToPipeline: length: 1 * - Conn 0 (0x7fe09b803a00) send_pipe: 1, recv_pipe: 0 * About to connect() to google.com port 443 (#0) * Trying 74.125.226.129... * Connected to google.com (74.125.226.129) port 443 (#0) * Unknown SSL protocol error in connection to google.com:-9805 * Closing connection 0 curl: (35) Unknown SSL protocol error in connection to google.com:-9805 I have looked through other answers on this forum and other places on the internet, but haven't found an answer. Most people's issues involve particular servers and the configuration of SSL on these servers. Mine however is problematic anytime HTTPS is used (with any website). Can someone please suggest what I should be looking into to solve the problem? Can it be that something is not properly configured? What should I be looking for?

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• Word 2007 won't run, tries to reinstall, fails with error 1402.

  - by eidylon

  Okay, this problem has been plaguing this computer for a while now. We tried googling, and none of the answers found helped to solve the problem. So, I am now posting the answer here for posterity. Office 2007 Home/Student edition was installed on the computer, running Vista (32-bit). One day, Word just up and stopped working. All the other programs continued to operate as expected. But every time you would click the icon for Word, it would pop up an install dialog, with a message reading "Preparing to install...". After a few minutes of the little progress bar going and going, it errors out, and gives error 1402, something to the effect of unable to access registry key HKEY_Local_Machine\Software\Classes\.wll\.... Searching around, every answer i found had to do with reassigning the permissions on this key, giving full rights to SYSTEM or to Everyone, and propagating the changes down to all sub-keys. When ever this was attempted though, it would tell us that we were unable to access the key due to permissions, even though we had run regedit as Administrator and are logged on with an administrative account. We also tried uninstalling Office and reinstalling it, as well as doing a repair install. Both these attempts also threw the same 1402 error. Also of note was that the executable for Word (winword.exe) was MIA and no longer to be found in the Office install directory.

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• Free software for backing up an attached network drive

  - by Richard

  My wireless router comes with a USB connector which allows me to plug an external hard drive in and it'll act as a Network Attached Storage. The problem is that I want to backup this hard-drive to the external drive of another computer so that if the NAS drive fails, I don't lose everything. However, Windows 7 Backup refuses to include the NAS as a location to backup. I can't fool it by mapping it to a drive letter either. Google presents lots of pages on how to backup files to a NAS, but not the other way around. Can anyone advise me on free software which can do incremental backups of a NAS drive to an external drive attached the computer it is running on? I'm aware of this question but the top answers have one or more of the following issues: They aren't free. The free version cannot backup a NAS. They cannot do incremental backups. They're just a script and therefore have limited other functionality (eg. disk space management, scheduling, compression, etc.etc.)

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• How to create a static IP on Windows Server 2008 R2 so I can access the server remotely

  - by Aesir

  I have just purchased a HP Proliant N40L which I am intending to use as a NAS, learning tool and just in general something to mess around with. As a student via the Microsoft dreamspark program I can get a free copy of Windows Server 2008 R2 which I am using as the OS. So that I can remote to the box from outside of my local network and so that I can stream media from it to my PS3, I have read that I need to create a static IP for the server and use port forwarding to forward to this IP so I can remote in. Is this correct? I am not really sure how to do this and if I need to make these changes on my router configuration, on the OS or both. I am a novice when it comes to networking however most resources for Windows server 2008 R2 seem to assume a fair amount of experience already. I realise that using this particular OS may seem like overkill for what I currently wish to do with it (stream content to other devices and backup) but as I can get a copy for free it seems sensible. Edit: From reading answers posted I feel I should give more information. I have now tried to add a static IP address using my router configuration settings. I have used the getmac command to get the mac address of the server. My ISP is Virgin Media and I have gone to the LAN IP section and I have added an IP address to the DHCP Reservation Lease Info. I can now use remote desktop connection internally to remote to the server (so I am assuming assigning this IP has worked). How do I configure this on the OS as well? I am also unsure on how I would remote to this machine outside of my local network?

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