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  • System speakers not recognized

    - by Kyle Maxwell
    Since upgrading to Xubuntu 13.10, sound has not functioned properly (e.g. screeching when playing Skype notifications). Now, however, it does not function at all. pavucontrol only shows Dummy Output and does not recognize the built-in speakers on my Dell Precision M4600. Possibly related, the sound indicator applet does not come up when I click on it, only showing a small white bar underneath it. I have purged and reinstalled pulseaudio. lspci -v shows: 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04) Subsystem: Dell Precision M4600 Flags: bus master, fast devsel, latency 0, IRQ 56 Memory at f2560000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 01:00.1 Audio device: NVIDIA Corporation GF106 High Definition Audio Controller (rev a1) Subsystem: Dell Device 14a3 Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at f0080000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel The "Capabilities: <access denied" line makes me wonder if there's a permissions issue, as the Log Out applet now shows "Restart" and "Shutdown" grayed out. groups shows me in: kmaxwell adm dialout cdrom sudo dip plugdev fuse lpadmin netdev sambashare vboxusers

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  • Ubuntu 13.10 No Sound

    - by spiersie
    I was running 13.04 since last monday and just today i upgraded to 13.10, in both of these version i have not managed to get my sound working. I have gone into alsamixer and disabled auto mute and the volumes are up. However if somebody thinks they can help me fix this i will gladly follow any steps. Please lay specifically any terminal commands you need me to do to either show specs or solve the problem as i am not fluent with the linux commands, this desktop being my first system to run linux, starting last monday. blake@Blake-Ubuntu-PC:~$ lspci -v | grep -A7 -i "audio" 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Trinity HDMI Audio Controller Subsystem: ASUSTeK Computer Inc. Device 8526 Flags: bus master, fast devsel, latency 0, IRQ 53 Memory at fef44000 (32-bit, non-prefetchable) [size=16K] Capabilities: Kernel driver in use: snd_hda_intel 00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller (rev 03) (prog-if 30 [XHCI]) 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01) Subsystem: ASUSTeK Computer Inc. Device 8445 Flags: bus master, slow devsel, latency 32, IRQ 16 Memory at fef40000 (64-bit, non-prefetchable) [size=16K] Capabilities: Kernel driver in use: snd_hda_intel 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)

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  • Domain Transfer Protection - need advice

    - by Jack
    Hey, I am about to purchase a domain name for a bit of money. I do not personally know the person who I am purchasing the domain name from, we have only chatted via email. The proposed process for the transfer is: The owner of the domain lowest the domain name security and emails me the domain password, I request the transfer After the request, I transfer the money via PayPal When the money has been cleared the current domain name owner confirms the transfer via the link that he receives in that email I wait for it to be transferred. The domain is currently registered with DirectNIC - http://www.directnic.com/ Is this the best practice? Seeing I am paying a bit of money for this domain name, I am worried that after the money has been cleared that I won't see the domain name or hear from the current domain name owner again. Is there a 'domain governing body' which I can report to if this is the case? Is the proposed transfer process the best solution? Any advice would be awesome. Thanks! Jack

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  • How to hide the mouse cursor

    - by MvG
    I'm building a kiosk using Ubuntu Precise on a touch screen. Now I'm looking for the appropriate way to make the mouse cursor disappear. As people know where they are pointing, displaying an arrow under their finger is useless, and having an error where they last pointed even more so. My best bet would be some kind of cursor theme consisting only of transparent cursors. I'm a bit surprised to find no UI to switch and maybe install cursor themes the default Unity UI, but as I won't be using Unity, that's not much of a problem. It appears that the alternatives listed in update-alternatives --list x-cursor-theme all refer to .theme files, so I searched the package list for those. The resulting list does not list any likely candidates, i.e. no packages containing “invisible” or “transparent” in their name. So far, some googled result yielding a readme for “XCursor Transparent Theme” is my best bet. That would mean compiling those sources myself, perhaps putting them into my PPA. I'm also a bit sceptical about that result as said readme is dated from 2003. And I'm not sure that I'm not making things overly complicated. After all, there is quite some support in Precise for touch devices, so I don't believe I'm the first one who wants to get rid of his mouse cursor. Is there another way which doesn't involve user-compiled binary code? Is there a theme package for transparent cursors which I've overlooked? Is there some other mechanism to make the cursor disappear without changing the cursor theme? I'll be using Matchbox WM, Firefox and Java applets, so I'll be happy with any solution working under such a setup. I'm not interested in any solutions twiddling with Gnome or Compiz, as I'll not be running either.

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  • Screen doesn't turn back on after resume on a Lenovo Thinkpad T420

    - by Wojtek
    Every time I suspend my notebook (Lenovo Thinkpad T420 - Intel HD graphic card) on Oneiric Ocelot 11.10 and turn it back on, the screen is black. The backlight is on and the system itself loads fine, but the display somehow doesn't get back. The first time after a fresh reboot the screen isn't black, it is mostly white/light-gray and it looks a bit like a distorted image. The pixels fade in until it gets almost completely light-gray. I've got a workaround for this: I switch to the first terminal (CTRL+ALT+F1) and back to X (CTRL+ALT+F7). In most cases that helps. Sometimes, when there's still a problem, I log in on the first terminal and run "unity --reset". Then go back to X - this helps always. I can tell that the system comes back, because I can log in with my fingerprint reader (or wait a bit and put in the password) "blindly", then do the workaround - I am logged in after the screen comes back. So it's only the display that is not working. Any help or advice where to look would be appreciated.

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  • Multiple thunderbird Icons in System Tray(Windows 7) & TaskBar

    - by chobo2
    Is this some new "feature" for thunderbird 8? When I start thunderbird it starts by opening thunderbird. Once it is loading thunderbird it loads another 6 thunderbirds. The windows are called Mozilla Thunderbird Inbox - [email protected] - Mozilla Thuderbird Inbox - [email protected] - Mozilla Thuderbird Inbox - [email protected] - Mozilla Thuderbird Inbox - [email protected] - Mozilla Thuderbird (yes it repeats the same one a few times) Inbox - [email protected] - Mozilla Thuderbird I have 7 email accounts but for whatever reason it only made 3 windows. What happened to the one window? When I minimize to tray I got 4 of thunderbird icons. When closing one of them all of the close. My other windows 7(32 bit not 64 bit) only have one instance.

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  • What's the proper term for a function inverse to a constructor? Deconstructor, destructor, or something else?

    - by Petr Pudlák
    Edit: I'm rephrasing the question a bit. Apparently I caused some confusion because I didn't realize that the term destructor is used in OOP for something quite different - it's a function invoked when an object is being destroyed. In functional programming we (try to) avoid mutable state so there is no such equivalent to it. (I added the proper tag to the question.) Instead, I've seen that the record field for unwrapping a value (especially for single-valued data types such as newtypes) is sometimes called destructor or perhaps deconstructor. For example, let's have (in Haskell): newtype Wrap = Wrap { unwrap :: Int } Here Wrap is the constructor and unwrap is what? I've seen both, for example: ... Most often, one supplies smart constructors and destructors for these to ease working with them. ... at Haskell wiki, or ... The general theme here is to fuse constructor - deconstructor pairs like ... at Haskell wikibook (here it's probably meant in a bit more general sense). The questions are: How do we call unwrap in functional programming? Deconstructor? Destructor? Or by some other term? And to clarify, is this terminology applicable to other functional languages, or is it used just in the Has

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  • A Console Application or Windows Application in VS 2010 for Sharepoint 2010 : A common Error

    - by Gino Abraham
    I have seen many Sharepoint Newbies cracking their head to create a Console/Windows  application in VS2010 and make it talk to Sharepoint 2010 Server. I had the same problem when i started with Sharepoint in the begining. It is important for you to acknowledge that SharePoint 2010 is based on .NET Framework version 3.5 and not version 4.0. In VS 2010 when you create a Console/Windows application, Make Sure you select .Net Framework 3.5 in the New Project Dialog Window.If you have missed while creating new Project Go to the Application tab of project properties and verify that .NET Framework Version 3.5 is select as the Target Framework. Now that you have selected the correct framework, will it work? Nope if the application is configured as x86 one it will not work. Sharepoint is a 64 Bit application and when you create a windows application to talk to Sharepoint it should also be a 64 Bit one. Go to Configuration Manager, Select x64. If x64 is not available select <New…> and in the New Solution Platform dialog box select x64 as the new platform copying settings from x86 and checking the Create new project platforms check box. This is not applicable if you are making a console application to talk to sharepoint with Client Object Model.

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  • Make SoX not show output

    - by Ram Rachum
    I'm recording with SoX, and I want to make it not show output at all. When recording, it shows this output: Input File : 'default' (waveaudio) Channels : 2 Sample Rate : 48000 Precision : 16-bit Sample Encoding: 16-bit Signed Integer PCM In:0.00% 00:00:00.68 [00:00:00.00] Out:28.7k [ | ] Clip:0 I tried setting verbosity to 0, but it has no effect. (I'm guessing it's meant for messages other than this.) I don't just want to hide the output, which I could do easily; I want SoX to not generate it in the first place, for performance on a weak computer.

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  • Setting up Kerberos SSO in Windows 2008 network

    - by Arturs Licis
    We recently introduced Kerberos (SPNEGO) Single Sign-on in our web-portal, and tested it on a Windows network with Windows 2003 domain controller. Now, trying to test it on Windows 2008 R2 controlled network, SSO just doesn't work due to defective tokens. Up to the moment I was pretty sure that there's something wrong about environment and that were NTLM tokens. We double checked IE settings etc, but nothing helped. Then we checked the following settings for both users (logged on a client test-machine, and the one used as a Service Principal): This account supports Kerberos AES 128 bit encryption. This account supports Kerberos AES 256 bit encryption. .. and error message changed to ' GSSException: Failure unspecified at GSS-API level (Mechanism level: Encryption type AES256CTS mode with HMAC SHA1-96 is not supported/enabled) It makes me think that Internet Explorer receives Kerberos tokens at all times, and there's just some configuration missing, or it was ktpass.exe to be incorrectly executed. Here's how ktpass.exe was invoked: C:ktpass /out portal1.keytab /mapuser USER /princ HTTP/[email protected] /pass *

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  • Why my /usr/share/file/magic is not found, in PHP at CentOS?

    - by Vincenzo
    This is what I'm doing: $ php <?php $finfo=finfo_open(FILEINFO_MIME, '/usr/share/file/magic'); This is what I'm getting: PHP Notice: finfo_open(): Warning: description `8-bit ISDN mu-law compressed (CCITT G.721 ADPCM voice data enco' truncated in - on line 2 PHP Notice: finfo_open(): Warning: description `8-bit ISDN mu-law compressed (CCITT G.721 ADPCM voice data enco' truncated in - on line 2 PHP Notice: finfo_open(): Warning: <= not supported in - on line 2 PHP Notice: finfo_open(): Warning: <= not supported in - on line 2 PHP Notice: finfo_open(): Warning: <= not supported in - on line 2 PHP Notice: finfo_open(): Warning: >= not supported in - on line 2 PHP Warning: finfo_open(): Failed to load magic database at '/usr/share/file/magic'. in - on line 2 This is a clean CentOS 5.5 installation, PHP 5.3. The file /usr/share/file/magic exists and is accessible.

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  • Head in the Clouds

    - by Tony Davis
    We're just past the second anniversary of the launch of Windows Azure. A couple of years' experience with Azure in the industry has provided some obvious success stories, but has deflated some of the initial marketing hyperbole. As a general principle, Azure seems to work well in providing a Service-Oriented Architecture for services in enterprises that suffer wide fluctuations in demand. Instead of being obliged to provide hardware sufficient for the occasional peaks in demand, one can hire capacity only when it is needed, and the cost of hosting an application is no longer a capital cost. It enables companies to avoid having to scale out hardware for peak periods only to see it underused for the rest of the time. A customer-facing application such as a concert ticketing system, which suffers high demand in short, predictable bursts of activity, is a great example of an application that would work well in Azure. However, moving existing applications to Azure isn't something to be done on impulse. Unless your application is .NET-based, and consists of 'stateless' components that communicate via queues, you are probably in for a lot of redevelopment work. It makes most sense for IT departments who are already deep in this .NET mindset, and who also want 'grown-up' methods of staging, testing, and deployment. Azure fits well with this culture and offers, as a bonus, good Visual Studio integration. The most-commonly stated barrier to porting these applications to Azure is the problem of reconciling the use of the cloud with legislation for data privacy and security. Putting databases in the cloud is a sticky issue for many and impossible for some due to compliance and security issues, the need for direct control over data, and so on. In the face of feedback from the early adopters of Azure, Microsoft has broadened the architectural choices to cater for a wide range of requirements. As well as SQL Azure Database (SAD) and Azure storage, the unstructured 'BLOB and Entity-Attribute-Value' NoSQL storage alternative (which equates more closely with folders and files than a database), Windows Azure offers a wide range of storage options including use of services such as oData: developers who are programming for Windows Azure can simply choose the one most appropriate for their needs. Secondly, and crucially, the Windows Azure architecture allows you the freedom to produce hybrid applications, where only those parts that need cloud-based hosting are deployed to Azure, whereas those parts that must unavoidably be hosted in a corporate datacenter can stay there. By using a hybrid architecture, it will seldom, if ever, be necessary to move an entire application to the cloud, along with personal and financial data. For example that we could port to Azure only put those parts of our ticketing application that capture and process tickets orders. Once an order is captured, the financial side can be processed in our own data center. In short, Windows Azure seems to be a very effective way of providing services that are subject to wide but predictable fluctuations in demand. Have you come to the same conclusions, or do you think I've got it wrong? If you've had experience with Azure, would you recommend it? It would be great to hear from you. Cheers, Tony.

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  • Facebook shared links not opening (Redirecting correctly) [on hold]

    - by Hammad
    I have been in a problem and after hours of searching find nothing useful to counter it. I have a website, and that website has RSS feed attached to facebook page. As I post the content to website it also appears on facebook page. But I have people complaining on my page that my posts don't open when they click the link to read the details. Since I am a Chrome user and didn't notice this happening for months. But as I checked it through firefox and Internet Explorer, I found the links shared actually don't open with these browswers. They only work in Chrome, means they are properly redirected in chrome browser and not in firefox and IE. Whenever I click on links of posts on my page through IE or firefox the url does not simply redirect to my website and I get to see nothing as if I am not connecting to Internet. When examining URL I see this: http://www.facebook.com/l.php?u=http%3A%2F%2Fbit.ly%2F112NVO9&h=EAQHDgTUv&s=1 Which shows that facebook is not redirecting the links properly. Moreover I also use link shortening service bit.ly to shorten my shared links. I have checked same problem exists even if I don't shorten my links. And I checked I am not alone, even the tech giant website mashable.com links also don't open in IE and FF from facebook, they only open in Chrome. From mobile phone the links don't open (redirected properly) even in chrome. Can anyone tell me what is the issue? Nothing much is written about it on Internet as no once has faced this problem. P.S: I have checked from different systems, the problem persists.

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  • Why create a Huffman tree per character instead of a Node?

    - by Omega
    For a school assignment we're supposed to make a Java implementation of a compressor/decompresser using Huffman's algorithm. I've been reading a bit about it, specially this C++ tutorial: http://www.cprogramming.com/tutorial/computersciencetheory/huffman.html In my program, I've been thinking about having Nodes that have the following properties: Total Frequency Character (if a leaf) Right child (if any) Left child (if any) Parent (if any) So when building the Huffman tree, it is just a matter of linking a node to others, etc. However, I'm a bit confused with the following quote (emphasis mine): First, every letter starts off as part of its own tree and the trees are ordered by the frequency of the letters in the original string. Then the two least-frequently used letters are combined into a single tree, and the frequency of that tree is set to be the combined frequency of the two trees that it links together. My question: why should I create a tree per letter, instead of just a node per letter and then do the linking later? I have not begun coding, I'm just studying the algorithm first, so I guess I'm missing an important detail. What is it?

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  • How to see whats taking up space on your hard drive

    - by sam
    Im thinking of switching to one of the macbook pro retinas with a 256gb ssd, im making the move from a 512gb hd, which at the moment is split into a 60bg windows partition (which i dont think im going to have on my new machine) and a 440gb main partition of the main partition ive got 140gb free. So all in if i disregard the 60gb windows part ive got about 200gb free so im using 300gb, which is still a bit to much, ive had this machine 4/5 yrs so its likely to be clogged with files that i no longer need, is there a tool that i can use to view my current hd and see whats taking up the most room, so i can begin to see where i can cut down ? just for a bit of background my current machine runs osx.

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  • Hearing repeated sound in Linux mint Chrome Browser

    - by aravind.udayashankara
    I am using Linux mint OS since an Year , I use to consistently download updates and install , I use chrome as a default browser , when ever I open youtube and watch some video , I listen to some repetition in sound ( say repeated lyrics of song ) while it is playing , In firefox it is working fine . What is the problem am I missing any plugin , AFAIK Chrome doesn't need a flash player plug in , It has a built in flash player . IS that the problem ? And also previously I was not facing this , recently I started using Cinimon UI centOS after this all these kind of problems started MY hard ware is 64 bit intel core i3 and also I have installed linux mint 64 bit Please let me know what is the problem and how to fix this . Thanks in advance for responding to this post

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  • Intel 5100 AGN disconnects and then disables my Verizon FiOS Actiontec router

    - by Anthony
    I am a new user (my first trial) of Ubuntu and booted up my Windows Vista laptop up with the Ubuntu CD. I was able to connect wirelessly to my router and stay connected for about a minute. After that it would disconnect and my router would be disabled: none of my other wireless devices would see the signal any longer, as if it disappeared. I would have to cycle the router's power toggle off/on to get it to come back on and put out a signal again. This happened repeatedly. I experienced no other problems trying the software (i.e., accessed my files w/o issue). I did not attempt to connect with an Ethernet cable. Here are the specs on my system: laptop is HP Pavilion dv5 Notebook PC system type is 64-bit operating system CPU is Intel Core 2 Duo P8600 2.4GHz ram is 4 GB network card is Intel WiFi Link 5100 AGN I read elsewhere in this forum that 64-bit systems may not be compatible with Ubuntu. Can anyone help me with this? I'd really like to be able to use this op system.

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  • Building a linux system

    - by webyankee
    I am worried about hardware compatibility. I have several older PCs with various hardware and wish to install Linux onto them. I have several ideas about what I would like to do. first, I am a novice and know just enough to get me into trouble in a lot of areas. I can not find adequate descriptions of the usage between a desktop and a server version of Linux. When would you want to choose to build a server instead of a desktop and can you change a desktop to a server if you need higher functionality? I wonder if I should use 32 or 64 bit? I believe 32 bit on older (P1 or P2 systems) would be the safe way to go. what is the extent can these systems be used? Can they used to play high end graphics on-line games or just simple browsing and word processing? How do I determine what programs the system can use? I have pondered on the idea of linking several systems together to make one big computer. I know this can be done with some functionality improvement. Any Ideas about this?

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  • Capture documents in bitonal, or grayscale then downsample

    - by Jason R. Coombs
    I'm about to embark on a document archival process. I'm going to spend a lot of good money to archive some paper (actually microfiche) to TIFF images. I have a choice of 300-dpi bitonal (2-bit, black/white) or 300-dpi grayscale (8-bit). Cost is the same for either format. Data volume (and thus image size) is not a factor. It seems to me that the grayscale, since scanned at the same resolution as the bitonal, would always contain more information and could always be downsampled to the equivalent bitonal image. Are there any downsides to selecting grayscale, and then later downsampling to bitonal if desired? In other words, is it possible that the scanning software will perform a more accurate (or more legible) representation than a grayscale image converted to bitonal?

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  • Screen goes grey in Remote Desktop Connection from windows 7 to ubuntu server

    - by user1001328
    I recently got a 64 bit ubuntu server based on Ubuntu Desktop 12.04 "Precise Pangolin". However I can't seem to connect to it properly from my windows 7 64 bit machine. I can get to the login screen for ubuntu, and it seems to succeed in logging in, but then the screen just goes grey before anything comes up. (too low rep to post a picture) I installed xrdp on the server and attempt to connect using the standard windows Remote Desktop Connection program. I also ran the following 2 commands on the ubuntu machine to try get it to run but it was no help. echo "gnome-session --session=ubuntu-2d" > ~/.xsession and sudo apt-get install gnome-session-fallback

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  • Alternatives for HP ProtectTools on EliteBook 2530p

    - by AlexDuggleby
    Hi, I'd like to use the HP fingerprint sensor on my Elitebook 2530p. The system is a fresh Win7 Enterprise 64-bit and we are looking for an alternative to the HP ProtectTools Security Suite, which seems a bit bloated. We have tried the UPEK ProtectorSuite (both WBF and stand-alone edition) and they say they can't find the fingerprint device. The device shows up in device manager, in the BioMetric system configuration I have enabled logon to Windows and Domain credentials. Are there any other fingerprint login software (free or commercial) that you can recommend. Thanks in advance, Alex

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  • Internet Explorer 9 is coming Monday to a web near you

    - by brian_ritchie
    Internet Explorer 9 is finally here...well almost.  Microsoft is releasing their new browser on March 14, 2011. IE9 has a number of improvements, including: Faster, Faster, Faster.  Did I mention it is faster?   With the new browsers coming out from Mozilla, Google, and Microsoft, there have been a flood of speed test coverage.  Chrome has long held the javascript speed crown.  But according to Steven J. Vaughan-Nichols over at ZDNET..."for the moment at least IE9 is actually the fastest browser I’ve tested to date."  He came to this revelation after figuring out that the 32-bit version of IE9 has the new Chakra JIT (the 64-bit version doesn't).  It also has a DirectX-based rendering engine so it can do cool tricks once reserved for desktop applications. Windows 7 Desktop Integration.  Read my post for more details.  Unfortantely, they didn't integrate my ideas...at least not yet :) Hot new UI.  Ok, they "borrowed" some ideas from Chrome...but that is the best form of flattery. Standards Compliance.  A real focus on HTML5 and CSS3.  Definite goodness for developers. So, go get yourself some IE9 on Monday and enjoy! 

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  • Why is my Asus P5PL2-E using 640MB of RAM (out of 4GB) ? [closed]

    - by Tom
    Possible Duplicate: Windows XP and RAM 3.5GB+ I've recently installed 4GB of RAM on my server, which is running Windows XP SP2 32-bit and My Computer showed that only 3.37GB were installed. After digging Google for a bit, I couldn't find anything helpful, but I do remember reading a post in a forum regarding the motherboard using 640MB of RAM. Digging in my own BIOS, I've also found that my motherboard has also reserved that amount for its self. Why does my motherboard reserve this memory and how can I tune it down to say 128MB?

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  • Synergy 1.3.6 on Windows 7 Test not working

    - by Joel Avery
    So I have the client running, says perfectly connected to server when I run a test I run the same test on the server and it just says "running test. press stop to end test" and no output log file comes up like on the client. Then I stop the test it says synergy is about to quot with errors and warnings. Please check the log then click OK. Except for the log didnt come up and I don't know how to access the log from command prompt. And I'm pretty sure my thing is set up correct: section: links Joel-HP: left = JoelPC2 JoelPC2: right = Joel-HP end My Windows 7 64 bit server is on the right, Windows 7 32 bit client on left Both client and server are run as admin.

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  • Cloud Computing Pricing - It's like a Hotel

    - by BuckWoody
    I normally don't go into the economics or pricing side of Distributed Computing, but I've had a few friends that have been surprised by a bill lately and I wanted to quickly address at least one aspect of it. Most folks are used to buying software and owning it outright - like buying a car. We pay a lot for the car, and then we use it whenever we want. We think of the "cloud" services as a taxi - we'll just pay for the ride we take an no more. But it's not quite like that. It's actually more like a hotel. When you subscribe to Azure using a free offering like the MSDN subscription, you don't have to pay anything for the service. But when you create an instance of a Web or Compute Role, Storage, that sort of thing, you can think of the idea of checking into a hotel room. You get the key, you pay for the room. For Azure, using bandwidth, CPU and so on is billed just like it states in the Azure Portal. so in effect there is a cost for the service and then a cost to use it, like water or power or any other utility. Where this bit some folks is that they created an instance, played around with it, and then left it running. No one was using it, no one was on - so they thought they wouldn't be charged. But they were. It wasn't much, but it was a surprise.They had the hotel room key, but they weren't in the room, so to speak. To add to their frustration, they had to talk to someone on the phone to cancel the account. I understand the frustration. Although we have all this spelled out in the sign up area, not everyone has the time to read through all that. I get that. So why not make this easier? As an explanation, we bill for that time because the instance is still running, and we have to tie up resources to be available the second you want them, and that costs money. As far as being able to cancel from the portal, that's also something that needs to be clearer. You may not be aware that you can spin up instances using code - and so cancelling from the Portal would allow you to do the same thing. Since a mistake in code could erase all of your instances and the account, we make you call to make sure you're you and you really want to take it down. Not a perfect system by any means, but we'll evolve this as time goes on. For now, I wanted to make sure you're aware of what you should do. By the way, you don't have to cancel your whole account not to be billed. Just delete the instance from the portal and you won't be charged. You don't have to call anyone for that. And just FYI - you can download the SDK for Azure and never even hit the online version at all for learning and playing around. No sign-up, no credit card, PO, nothing like that. In fact, that's how I demo Azure all the time. Everything runs right on your laptop in an emulated environment.  

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