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• Missed OpenWorld? Fear not. Customer Service Presentations for you!

  - by Tuula Fai

  As a Customer Service professional, you know the most frightening thing is having mission-critical systems go down when you’re trying to support customers. So while others are munching on candy this Halloween, why not spend your time listening to these Oracle OpenWorld sessions?   Oracle Service Vision and Roadmap Oracle RightNow Cross-Channel Contact Center Oracle RightNow Web Customer Service Oracle RightNow Chat Cloud Service & Oracle RightNow Virtual Assistant Cloud Service Oracle RightNow Social Customer Service Oracle RightNow Cloud Service - Upgrades Oracle Service – EBS Field Service Oracle Service – Siebel Service Oracle Service – Siebel Field Service In these presentations, you will learn the latest capabilities available in Oracle’s Service solutions for delivering a great customer experience. Like the ability to … Serve Your Customers Anywhere to maintain one seamless dialogue Turn Your Contact Center into a Profit Center by giving personal offers Use Social to Get Ahead of Service Issues by capturing and responding to posts Offer Help a Click Away on your support site at the point of need Humanize Web Self-Service with a Virtual Assistant that uses natural conversation As journalist Robert Liparulo said, “Knowledge was like candy: you never turned it down, especially if you didn't have to work too hard to get it.” It’s right here. Listen, Learn and Lead.

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• Why is an anemic domain model considered bad in C#/OOP, but very important in F#/FP?

  - by Danny Tuppeny

  In a blog post on F# for fun and profit, it says: In a functional design, it is very important to separate behavior from data. The data types are simple and "dumb". And then separately, you have a number of functions that act on those data types. This is the exact opposite of an object-oriented design, where behavior and data are meant to be combined. After all, that's exactly what a class is. In a truly object-oriented design in fact, you should have nothing but behavior -- the data is private and can only be accessed via methods. In fact, in OOD, not having enough behavior around a data type is considered a Bad Thing, and even has a name: the "anemic domain model". Given that in C# we seem to keep borrowing from F#, and trying to write more functional-style code; how come we're not borrowing the idea of separating data/behavior, and even consider it bad? Is it simply that the definition doesn't with with OOP, or is there a concrete reason that it's bad in C# that for some reason doesn't apply in F# (and in fact, is reversed)? (Note: I'm specifically interested in the differences in C#/F# that could change the opinion of what is good/bad, rather than individuals that may disagree with either opinion in the blog post).

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• DDoS attacks to PBX

  - by user316687

  I'm wondering if DDOS attacks to PBX or telecommunications systems is possibe real. According to this links: http://threatpost.com/en_us/blogs/firm-sees-more-ddos-attacks-aimed-telecom-systems-073112 http://news.softpedia.com/news/DDOS-Attacks-Against-Telecom-Systems-Cost-as-Little-as-20-16-Per-Day-284875.shtml it is possible. There are DDOs attacks to web servers, which mostly give them so much concurrent loads or connections that service get unavailable. Many government or non-profit organizations that suffered this kind of attacks, eventually could choose to shutdown their web server and that's it, waiting for these attacks to end. For a DDOs attacks to PBX, I imagine that it would result in telephones getting busy or ringing all the time unstoppably. This kind of attack could really damage any kind organization. Is it possible to do that or are we just in the beginnings?

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• PHP Image gallery that integrates well into custom CMS

  - by Thorarin

  I've been trying to find an image gallery that plays nice with our custom CMS. I've evaluated a number of them, but none of them seems to have the feature list that I would like: Run on LAMP environment Free software or low license costs (the website belongs to a non-profit organisation) Multi-user support Multiple albums. We're posting concert pictures, and would like an album per event. Pluggable authentication system. I want to reuse the accounts we have for our CMS. Permissions can be done inside the gallery itself, but I want to have a single sign on solution in a maintainable manner, by writing my own plugin/add-on for the software. Upload support (multiple images at the same time) And preferrably also: Can be integrated into a PHP page layout without IFRAMEs Automatic resizing of uploaded images to a maximum size Ability for visitors to place comments This combination is proving hard to find, especially the authentication requirement. I don't want to mess around all over the place in the source code to make it use the existing authentication. A plugin would be ideal, but alternatively a well thought out software design that allows for maintainable surgical changes would be acceptable. Any suggestions on which software I should take a closer look into?

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• How to allow an internal server accept remote connections not through RD Gateway

  - by Matt Ahrens

  So, I help administrate a collection of servers running various windows server environments. We have a RD Gateway server, properly configured, to gatekeep for us. It does not have the other servers listed in it's server farm category, though. I just added a refurbished server for a non-profit development environment that is sharing the rack space and port. I would like this server to be accessible via remote connection, but not require RD gateway certification (I cannot add the users for this development server to our gateway since they do not work for the organization hosting the rack.) Is there any way for me to add this dev. server as an exception to which servers should require RD Gateway clearance, or otherwise let users bypass RD gateway credentials for this one machine? Thanks, and let me know if I am misinformed on how RD gateway works or anything. I am still learning.

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• Quantifying the Value Derived from Your PeopleSoft Implementation

  - by Mark Rosenberg

  As product strategists, we often receive the question, "What's the value of implementing your PeopleSoft software?" Prospective customers and existing customers alike are compelled to justify the cost of new tools, business process changes, and the business impact associated with adopting the new tools. In response to this question, we have been working with many of our customers and implementation partners during the past year to obtain metrics that demonstrate the value obtained from an investment in PeopleSoft applications. The great news is that as a result of our quest to identify value achieved, many of our customers began to monitor their businesses differently and more aggressively than in the past, and a number of them informed us that they have some great achievements to share. For this month, I'll start by pointing out that we have collaborated with one of our implementation partners, Huron Consulting Group, Inc., to articulate the levers for extracting value from implementing the PeopleSoft Grants solution. Typically, education and research institutions, healthcare organizations, and non-profit organizations are the types of enterprises that seek to facilitate and automate research administration business processes with the PeopleSoft Grants solution. If you are interested in understanding the ways in which you can look for value from an implementation, please consider registering for the webcast scheduled for Friday, December 14th at 1pm Central Time in which you'll get to see and hear from our team, Huron Consulting, and one of our leading customers. In the months ahead, we'll plan to post more information about the value customers have measured and reported to us from their implementations and upgrades. If you have a great story about return on investment and want to share it, please contact either [email protected]  or [email protected]. We'd love to hear from you.

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• Today's Well Connected Companies

  - by Michael Snow

  Statoil Fuel & Retail and their partner, L&T Infotech, our recent winner of the Oracle Excellence Award for Fusion Middleware Innovation in the WebCenter category is featured this month in Profit Magazine's November Issues of both print and online versions. The online version has significantly more detail about their "Connect" project Statoil Fuel & Retail is a leading Scandinavian road transport fuel retailer that operates in 8 different countries and delivers aviation fuel at 85 airports. The company produces and sells 750 different lubricant products for B2B and B2C customers. Statoil won the 2013 Oracle Excellence Award for Oracle Fusion Middleware Innovation: Oracle WebCenter based on a stellar Oracle implementation, created with implementation partner L&T Infotech, which used Oracle’s JD Edwards and Oracle Fusion Middleware to replace and consolidate 10 SAP portals into a single, integrated, personalized enterprise portal for partners, station managers, and support staff. Utilizing Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Identity Management, Oracle SOA Suite, JD Edwards applications, and Oracle CRM On Demand, Statoil is now able to offer a completely redesigned portal for an easy and user-friendly web experience, delivering a fast, secure, robust, and scalable solution that will help the company remain competitive in its industry. The solution has increased Statoil Fuel & Retail’s web footprint and expanded its online business. Read the complete article for the full story of Statoil Fuel & Retail's implementation of Oracle Fusion Middleware technology.

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• How to run a GUI app from ssh shell?

  - by karramba

  I can access my linux box by ssh and by vnc. I want to run a GUI application, but directly from ssh, I don't want to access through VNC and click around. So, after logging in using ssh, I want to issue a magic command, so that when I log in through VNC I will see my GUI app running. How can I do this? edit: The linux box have X server running on it. I need to automate restarting a GUI application. I want to do it without any kind of GUI interaction. What I need: login through ssh on SERVER run my GUI app by forcing it to bind to X server running on SERVER ??? PROFIT!

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• Case studies for successful service (project) based software development businesses without constant overtime from its employees [closed]

  - by Ryan Taylor

  I work for an IT company that is primarily services (project) based rather than product based. All software engineers are salaried. The company has set new expectations that everyone should work 48 hours per week instead of 40. Note, this isn't occasional overtime due to crunches. This is the new 40. The reasoning is that this enables the company to provide benefits to its employees such as monetary incentives and training because the company is more profitable. more hours worked = more billable hours = larger profit I understand the need for profitability and the occasional crunch time and have put in the extra hours when it was needed and beneficial to the project. However, I am also very sensitive to work life balance and have raised my concerns about the the new expectation. My employer is open to other methods to increase profitability so I hold hope that we can turn things around before it becomes a horrible place to work. How does a services based company become more profitable without increasing the number of hours expected from it's salaried employees? Are there any case studies showing the pros and cons of consistent overtime? Are there any case studies for a successful service based business model (for software development companies) that does not require consistent overtime from its employees?

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• How to build an API on top of an existing Rails app with NodeJs and what architecture to use?

  - by javiayala

  The explanation I was recently hired by a company that has an old RoR 2.3 application with more than 100k users, a strong SEO strategy with more than 170k indexed urls, native android and ios applications and other custom-made mobile and web applications that rely on a not so good API from the same RoR app. They recently merged with a company from another country as an strategy to grow the business and the profit. They have almost the same stats, a similar strategy and mobile apps. We have just decided that we need to merge the data from both companies and to start a new app from scratch since the RoR app is to old and heavily patched and the app from the other company was built with a custom PHP framework without any documentation. The only good news is that both databases are in MySQL and have a similar structure. The challenge I need to build a new version that: can handle a lot of traffic, preserves the SEO strategies of both companies, serve 2 different domains, and have a strong API that can support legacy mobile apps from both companies and be ready for a new set of native apps. I want to use RoR 3.2 for the main web apps and NodeJs with a Restful API. I know that I need to be very careful with the mobile apps and handle multiple versions of the API. I also think that I need to create a service that can handle a lot IO request since the apps is heavily used to create orders for restaurants at a certain time of the day. The questions With all this in mind: What type of architecture do you recommend me to follow? What gems or node packages do you think will work the best? How do I build a new rails app and keep using the same database structure? Should I use NodeJS to build an API or just build a new service with Ruby? I know that I'm asking to much from you guys, but please help me by answering any topic that you can or by pointing me on the right direction. All your comments and feedback will be extremely appreciated! Thanks!

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• apple adress book mass email [on hold]

  - by Thijser

  I have been asked to help a small non profit organasation with some IT problems. They currently have a mailing list of around 200 people saved on a mac inside adres book. Now currently these people are send emails in groups of around 20 as the standard apple email program does not allow more. I know that there are programs that can be used to send email to a larger number of people however these usually require a database and I'm not sure how to use those. Anybody got any tips?

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• Do We Indeed Have a Future? George Takei on Star Wars.

  - by Bil Simser

  George Takei (rhymes with Okay), probably best known for playing Hikaru Sulu on the original Star Trek, has always had deep concerns for the present and the future. Whether on Earth or among the stars, he has the welfare of humanity very much at heart. I was digging through my old copies of Famous Monsters of Filmland, a great publication on monster and films that I grew up with, and came across this. This was his reaction to STAR WARS from issue 139 of Famous Monsters of Filmland and was written June 6, 1977. It is reprinted here without permission but I hope since the message is still valid to this day and has never been reprinted anywhere, nobody will mind me sharing it. STAR WARS is the most pre-posterously diverting galactic escape and at the same time the most hideously credible portent of the future yet.While I thrilled to the exploits that reminded me of the heroics of Errol Flynn as Robin Hood, Burt Lancaster as the Crimson Pirate and Buster Crabbe as Flash Gordon, I was at the same time aghast at the phantasmagoric violence technology can place at our disposal. STAR WARS raised in my mind the question - do we indeed have a future?It seems to me what George Lucas has done is to masterfully guide us on a journey through space and time and bring us back face to face with today's reality. STAR WARS is more than science fiction, I think it is science fictitious reality.Just yesterday, June 7, 1977, I read that the United States will embark on the production of a neutron bomb - a bomb that will kill people on a gigantic scale but will not destroy buildings. A few days before that, I read that the Pentagon is fearful that the Soviets may have developed a warhead that could neutralize ours that have a capacity for that irrational concept overkill to the nth power. Already, it seems we have the technology to realize the awesome special effects simulations that we saw in the film.The political scene of STAR WARS is that of government by force and power, of revolutions based on some unfathomable grievance, survival through a combination of cunning and luck and success by the harnessing of technology -  a picture not very much at variance from the political headlines that we read today.And most of all, look at the people; both the heroes in the film and the reaction of the audience. First, the heroes; Luke Skywalker is a pretty but easily led youth. Without any real philosophy to guide him, he easily falls under the influence of a mystical old man believed previously to be an eccentric hermit. Recognize a 1960's hippie or a 1970's moonie? Han Solo has a philosophy coupled with courage and skill. His philosophy is money. His proficiency comes for a price - the highest. Solo is a thoroughly avaricious mercenary. And the Princess, a decisive, strong, self-confident and chilly woman. The audience cheered when she wielded a gun. In all three, I missed qualities that could be called humane - love, kindness, yes, I missed sensuality. I also missed a sense of ideals and faith. In this regard the machines seemed more human. They demonstrated real affection for each other and an occasional poutiness. They exhibited a sense of fidelity and constancy. The machines were humanized and the humans conversely seemed mechanical.As a member of the audience, I was swept up by the sheer romantic escapsim of it all. The deering-dos, the rope swing escape across the pit, the ray gun battles and especially the swash buckle with the ray swords. Great fun!But I just hope that we weren't too intoxicated by the escapism to be able to focus on the recognizable. I hope the beauty of the effects didn't narcotize our sensitivity to violence. I hope the people see through the fantastically well done futuristic mirrors to the disquieting reflection of our own society. I hope they enjoy STAR WARS without being "purely entertained".

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• PASS: Bylaw Changes

  - by Bill Graziano

  While you’re reading this, a post should be going up on the PASS blog on the plans to change our bylaws.  You should be able to find our old bylaws, our proposed bylaws and a red-lined version of the changes.  We plan to listen to feedback until March 31st.  At that point we’ll decide whether to vote on these changes or take other action. The executive summary is that we’re adding a restriction to prevent more than two people from the same company on the Board and eliminating the Board’s Officer Appointment Committee to have Officers directly elected by the Board.  This second change better matches how officer elections have been conducted in the past. The Gritty Details Our scope was to change bylaws to match how PASS actually works and tackle a limited set of issues.  Changing the bylaws is hard.  We’ve been working on these changes since the March board meeting last year.  At that meeting we met and talked through the issues we wanted to address.  In years past the Board has tried to come up with language and then we’ve discussed and negotiated to get to the result.  In March, we gave HQ guidance on what we wanted and asked them to come up with a starting point.  Hannes worked on building us an initial set of changes that we could work our way through.  Discussing changes like this over email is difficult wasn’t very productive.  We do a much better job on this at the in-person Board meetings.  Unfortunately there are only 2 or 3 of those a year. In August we met in Nashville and spent time discussing the changes.  That was also the day after we released the slate for the 2010 election. The discussion around that colored what we talked about in terms of these changes.  We talked very briefly at the Summit and again reviewed and revised the changes at the Board meeting in January.  This is the result of those changes and discussions. We made numerous small changes to clean up language and make wording more clear.  We also made two big changes. Director Employment Restrictions The first is that only two people from the same company can serve on the Board at the same time.  The actual language in section VI.3 reads: A maximum of two (2) Directors who are employed by, or who are joint owners or partners in, the same for-profit venture, company, organization, or other legal entity, may concurrently serve on the PASS Board of Directors at any time. The definition of “employed” is at the sole discretion of the Board. And what a mess this turns out to be in practice.  Our membership is a hodgepodge of interlocking relationships.  Let’s say three Board members get together and start a blog service for SQL Server bloggers.  It’s technically for-profit.  Let’s assume it makes $8 in the first year.  Does that trigger this clause?  (Technically yes.)  We had a horrible time trying to write language that covered everything.  All the sample bylaws that we found were just as vague as this. That led to the third clause in this section.  The first sentence reads: The Board of Directors reserves the right, strictly on a case-by-case basis, to overrule the requirements of Section VI.3 by majority decision for any single Director’s conflict of employment. We needed some way to handle the trivial issues and exercise some judgment.  It seems like a public vote is the best way.  This discloses the relationship and gets each Board member on record on the issue.   In practice I think this clause will rarely be used.  I think this entire section will only be invoked for actual employment issues and not for small side projects.  In either case we have the mechanisms in place to handle it in a public, transparent way. That’s the first and third clauses.  The second clause says that if your situation changes and you fall afoul of this restriction you need to notify the Board.  The clause further states that if this new job means a Board members violates the “two-per-company” rule the Board may request their resignation.  The Board can also  allow the person to continue serving with a majority vote.  I think this will also take some judgment.  Consider a person switching jobs that leads to three people from the same company.  I’m very likely to ask for someone to resign if all three are two weeks into a two year term.  I’m unlikely to ask anyone to resign if one is two weeks away from ending their term.  In either case, the decision will be a public vote that we can be held accountable for. One concern that was raised was whether this would affect someone choosing to accept a job.  I think that’s a choice for them to make.  PASS is clearly stating its intent that only two directors from any one organization should serve at any time.  Once these bylaws are approved, this policy should not come as a surprise to any potential or current Board members considering a job change.  This clause isn’t perfect.  The biggest hole is business relationships that aren’t defined above.  Let’s say that two employees from company “X” serve on the Board.  What happens if I accept a full-time consulting contract with that company?  Let’s assume I’m working directly for one of the two existing Board members.  That doesn’t violate section VI.3.  But I think it’s clearly the kind of relationship we’d like to prevent.  Unfortunately that was even harder to write than what we have now.  I fully expect that in the next revision of the bylaws we’ll address this.  It just didn’t make it into this one. Officer Elections The officer election process received a slightly different rewrite.  Our goal was to codify in the bylaws the actual process we used to elect the officers.  The officers are the President, Executive Vice-President (EVP) and Vice-President of Marketing.  The Immediate Past President (IPP) is also an officer but isn’t elected.  The IPP serves in that role for two years after completing their term as President.  We do that for continuity’s sake.  Some organizations have a President-elect that serves for one or two years.  The group that founded PASS chose to have an IPP. When I started on the Board, the Nominating Committee (NomCom) selected the slate for the at-large directors and the slate for the officers.  There was always one candidate for each officer position.  It wasn’t really an election so much as the NomCom decided who the next person would be for each officer position.  Behind the scenes the Board worked to select the best people for the role. In June 2009 that process was changed to bring it line with what actually happens.  An Officer Appointment Committee was created that was a subset of the Board.  That committee would take time to interview the candidates and present a slate to the Board for approval.  The majority vote of the Board would determine the officers for the next two years.  In practice the Board itself interviewed the candidates and conducted the elections.  That means it was time to change the bylaws again. Section VII.2 and VII.3 spell out the process used to select the officers.  We use the phrase “Officer Appointment” to separate it from the Director election but the end result is that the Board elects the officers.  Section VII.3 starts: Officers shall be appointed bi-annually by a majority of all the voting members of the Board of Directors. Everything else revolves around that sentence.  We use the word appoint but they truly are elected.  There are details in the bylaws for term limits, minimum requirements for President (1 prior term as an officer), tie breakers and filling vacancies. In practice we will have an election for President, then an election for EVP and then an election for VP Marketing.  That means that losing candidates will be able to fall down the ladder and run for the next open position.  Another point to note is that officers aren’t at-large directors.  That means if a current sitting officer loses all three elections they are off the Board.  Having Board member votes public will help with the transparency of this approach. This process has a number of positive and negatives.  The biggest concern I expect to hear is that our members don’t directly choose the officers.  I’m going to try and list all the positives and negatives of this approach. Many non-profits value continuity and are slower to change than a business.  On the plus side this promotes that.  On the negative side this promotes that.  If we change too slowly the members complain that we aren’t responsive.  If we change too quickly we make mistakes and fail at various things.  We’ve been criticized for both of those lately so I’m not entirely sure where to draw the line.  My rough assumption to this point is that we’re going too slow on governance and too quickly on becoming “more than a Summit.”  This approach creates competition in the officer elections.  If you are an at-large director there is no consequence to losing an election.  If you are an officer the only way to stay on the Board is to win an officer election or an at-large election.  If you are an officer and lose an election you can always run for the next office down.  This makes it very easy for multiple people to contest an election. There is value in a person moving through the officer positions up to the Presidency.  Having the Board select the officers promotes this.  The down side is that it takes a LOT of time to get to the Presidency.  We’ve had good people struggle with burnout.  We’ve had lots of discussion around this.  The process as we’ve described it here makes it possible for someone to move quickly through the ranks but doesn’t prevent people from working their way up through each role. We talked long and hard about having the officers elected by the members.  We had a self-imposed deadline to complete these changes prior to elections this summer. The other challenge was that our original goal was to make the bylaws reflect our actual process rather than create a new one.  I believe we accomplished this goal. We ran out of time to consider this option in the detail it needs.  Having member elections for officers needs a number of problems solved.  We would need a way for candidates to fall through the election.  This is what promotes competition.  Without this few people would risk an election and we’ll be back to one candidate per slot.  We need to do this without having multiple elections.  We may be able to copy what other organizations are doing but I was surprised at how little I could find on other organizations.  We also need a way for people that lose an officer election to win an at-large election.  Otherwise we’ll have very little competition for officers. This brings me to an area that I think we as a Board haven’t done a good job.  We haven’t built a strong process to tell you who is doing a good job and who isn’t.  This is a double-edged sword.  I don’t want to highlight Board members that are failing.  That’s not a good way to get people to volunteer and run for the Board.  But I also need a way let the members make an informed choice about who is doing a good job and would make a good officer.  Encouraging Board members to blog, publishing minutes and making votes public helps in that regard but isn’t the final answer.  I don’t know what the final answer is yet.  I do know that the Board members themselves are uniquely positioned to know which other Board members are doing good work.  They know who speaks up in meetings, who works to build consensus, who has good ideas and who works with the members.  What I Could Do Better I’ve learned a lot writing this about how we communicated with our members.  The next time we revise the bylaws I’d do a few things differently.  The biggest change would be to provide better documentation.  The March 2009 minutes provide a very detailed look into what changes we wanted to make to the bylaws.  Looking back, I’m a little surprised at how closely they matched our final changes and covered the various arguments.  If you just read those you’d get 90% of what we eventually changed.  Nearly everything else was just details around implementation.  I’d also consider publishing a scope document defining exactly what we were doing any why.  I think it really helped that we had a limited, defined goal in mind.  I don’t think we did a good job communicating that goal outside the meeting minutes though. That said, I wish I’d blogged more after the August and January meeting.  I think it would have helped more people to know that this change was coming and to be ready for it. Conclusion These changes address two big concerns that the Board had.  First, it prevents a single organization from dominating the Board.  Second, it codifies and clearly spells out how officers are elected.  This is the process that was previously followed but it was somewhat murky.  These changes bring clarity to this and clearly explain the process the Board will follow. We’re going to listen to feedback until March 31st.  At that time we’ll decide whether to approve these changes.  I’m also assuming that we’ll start another round of changes in the next year or two.  Are there other issues in the bylaws that we should tackle in the future?

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• What are some good questions (and good/bad answers) to ask at an interview to gauge the competency of the company/team?

  - by Wayne M

  I'm already familiar with the Joel Test, but it's been my experience that some of the questions there have the answers "massaged" to make the company seem better than it is. I've had several jobs in the past that, for instance, claimed they had a QA process and did unit testing, and what they really meant is "The programmers test the app, and test with the debugger and via trial-and-error."; they said they used SVN but they just lumped everything into one giant repository and had no concept of branching/merging or anything more complicated than updating and committing; said they can build in one step and what they really mean is it's "one step" to copy dozens of files by hand from the programmer's PC to the live server. How do you go about properly gauging a company's environment to make sure that it's a well-evolved company and not stuck on doing things a certain way because they've done it for years and they're ignorant of change? You can almost never ask to see their source code, so you're stuck trying to figure out if the interviewer's answer is accurate or BS to make the company seem good. Besides the Joel Test what are some other good questions to get the proper feel for a company, and more importantly what are some good and bad answers that could indicate a good or bad company? I mean something like (take at face value, please, it's all I could think of at short notice): Question: How does the software team apply the SOLID principles and Inversion of Control to their code? Good Answer: We adhere to SOLID wherever possible; we use TDD so it kind of forces us to write abstract, testable code. We use Ninject for our IoC container because it's fairly easy to configure - it was that or StructureMap but I find Ninject a bit more intuitive, and who doesn't like ninjas? You're not a pirate, are you? Bad Answer: Our code is pretty secure, yeah. And what's this Inversion of Control thing? I've never heard of it before. You see what I did there. The "good" answer uses facts to back it up and has a bit of "in crowd" humor; the bad answer shows complete ignorance of the question - not necessarily a bad thing if you are interviewing for a manger/director position, but a terrible answer and a huge red flag if you're interviewing as a developer and talking to a senior developer or manager! My biggest problem at the moment is being able to take a generic response and gauge whether it's the good or bad answer; more often than not it's the bad kind and I find myself frustrated almost from day one at the new job. I suppose I could name drop if I ask about specific things (e.g. "Do you write unit tests?" and if the answer is yes, ask if they use NUnit, MbUnit or something else; if they mention data access ask if they use a clean ORM like NHibernate or something more coupled like EF or Linq) but is there another way short of being resolute to actually call the interview on things (which will almost certainly result in not getting the job, but if they are skirting the question it's probably not a job I want).

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• Hitting a ADO.NET Data Services from WPF client, forms authentication

  - by Soulhuntre

  Hey all! There are a number of questiosn on StackOverflow that ALMOST hit this topic head on, but they are either for other technologies, reference obsolets information or don;t supply an answer that I can suss out. So pardon the almost duplication :) I have a working ADO.NET Data Service, and a WPF client that hits it. Now that they are working fine I want to add authentication / security to the system. My understanding of the steps so far is... Turn on forms authentication and configure it on the server (I have an existing asp.net membership service DB for other aspects of this app, so that isnt a problem) so that it is required for the service URL In WCF apply for and recieve a forms authentication "ticket" as part of a login routine Add that "ticket" to the headers of the ADO.NET service calls in WPF Profit! All well and good - but does anyone have a line on a soup to nuts code sample, using the modern releases of these technologies? Thanks!

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• Help converting java program to MapReduce job

  - by BigJoe714

  Hello, I would like to convert the following Java program to a MapReduce job. I have read about MapReduce and feel like this would be a good problem to solve using it, but I cannot figure out what to do. This basically loops through a directory of html files and parses them into a CSV file. http://www.joeharrison.com/bucket/2010/3/Main.java.txt http://www.joeharrison.com/bucket/2010/3/StringParser.java.txt Note: I am not trying to get someone else to do my work for me. I am using this as a learning experience. This will not be used for $$$profit$$$. If I have something that I created converted to a MapReduce job I feel it will provide a much easier way to learn then trying to follow an arbitrary tutorial. I posted this on Rentacoder several days ago, because I wanted to pay someone to convert it for me. But no one on rentacoder seems to know mapreudce!

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• how to invoke onclick function in html from vb.net or C#

  - by vbNewbie

  I am trying to invoke the onclick function in an html page that displays content. I am using the httpwebreqest control and not a browser control. I have traced the function and tried to find the link it calls but looking at the code below I tried inserting the link into the browser with the main url but it does not work. <div style="position:relative;" id="column_container"> <a href="#" onclick=" if (! loading_next_page) { loading_next_page = true; $('loading_recs_spinner').style.visibility = 'visible'; **new Ajax.Request('/recommendations?directory=non-profit&page=**' + next_page, { onComplete: function(transport) { if (200 == transport.status){ $('column_container').insert({ bottom: transport.responseText }); loading_next_page = false; $('loading_recs_spinner').style.visibility = 'hidden'; next_page += 1; if (transport.responseText.blank()) $('show_more_recs').hide(); } } }); } return false; Any ideas would be deeply appreciated.

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• Django App for Image heavy Magazine Publishing?

  - by stapler

  I'm about to begin work on a Django project for an image heavy non-profit "community arts" magazine. The magazine is published monthly with about 6-8 articles that include with 4-10 images. I've been looking around for other projects that people have started specifically for publishing in Django... Are there any publishing specific Django apps you'd recommend? At the moment the only thing I can find is django-newsroom which looks interesting. Currently I'm just Image Kit / Photologue to attach galleries to an Article Model... but I'd love to figure out a way to more fully integrate images into the article content. Thanks in advance

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• Autotesting a network interface

  - by Machado

  Hi All, I'm developing a software component responsible for testing if a network interface has conectivity with the internet. Think of it as the same test the XBOX360 does to inform the user if it's connected with the Live network (just as an example). So far I figured the autotest would run as this: 1) Test the physical network interface (if the cable is conected, has up/downlink, etc...) 2) Test the logical network (has IP address, has DNS, etc...) 3) Connects to the internet (can access google, for example) 4) ??? 5) Profit! (just kidding...) My question relates to step 3: How can I detect, correctly, if my software has connection with the internet ? Is there any fixed IP address to ping ? The problem is that I don't want to rely solely on google.com (or any other well-known address), as those can change in time, and my component will be embbeded on a mobile device, not easy to update. Any suggestions ?

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• Good Front end for PostgreSQL on Windows or Mac

  - by anjanb

  I'm considering using postgreSQL 8.4x db on windows/Mac for development and linux for production. wondering what front-end tools are out there that are comparable to Toad (for Oracle) ? PostgreSQL comes with PgAdminIII. It's OK but I feel there might be something better than that. I prefer free or open source but if something is NOT too expensive(we are a NON-PROFIT), would not mind evaluating. minimal tools that I want 1) connection manager 2) Nice SQL Editor 3) Explain Plan 4) help with SQL embedding into various languages. 5) E-R diagrams would be good but this would not be a killer feature for me. Anything work for you guys ? Will be using java 6 to build the application(s) if that is relevant at all. Thank you,

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• How do you handle very old browsers on your site?

  - by Alex

  Hi. We have a non-profit web site that got about 5 million hits in May. Of those, about 5,700 were from IE 5.x or lower; about 4,000 were from folks with Netscape 4.x or lower. We know that the current site's layout works for newer browsers and we're testing it on IE6 as well (along with Chrome, Opera, Safari, and Firefox). How do you handle the folks with the older browsers? Because of jQuery libraries and such, the pages might not function correctly on those old browsers. Is there an easy way to show a text-only version on browsers that can't handle the CSS and jQuery goodies? How do large sites handle this sort of thing? I've used the @embed to hide the stylesheet from Netscape 4.x, but not sure beyond that.

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• Are bit operations quick?

  - by flashnik

  I'm dealing with a problem which needs to work with a lot of data. Currently its' values are represented as unsigned int. I know that real values do not exceed some limit, say 1000. That means that I can use unsigned short to store it. One profit is that it'll use less space. Do I have to pay for it by loosing in performance? Another assumption. I decided to store data as short but all calling functions use int, so I need to convert between these datatypes when storing/extracting values. Wiil the performance lost be dramatic? Third assumption. Due to great wish to econom memory I decided to use not short but just 10 bits packed into array of unsigned int. What will happen in this case comparing with previous ones?

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• Considering getting into reverse engineering/disassembly

  - by Zombies

  Assuming a decent understanding of assembly on common CPU architectures (eg: x86), how can one explore a potential path (career, fun and profit, etc) into the field of reverse engineering? There is so little educational guides out there so it is difficult to understand what potential uses this has today (eg: is searching for buffer overflow exploits still common, or do stack monitoring programs make this obselete?). I am not looking for any step by step program, just some relevant information such as tips on how to efficiently find a specific area of a program. Basic things in the trade. As well as what it is currently being used for today. So to recap, what current uses does reverse engineering yield today? And how can one find some basic information on how to learn the trade (again it doesn't have to be step-by-step, just anything which can through a clue would be helpful).

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• Is there a suitable public license for my needs (see body)?

  - by Ivan

  I would like to license my project with the flowing conditions: Personal and educational usage of the program and its source codes is to be free. In case of publishing of derivative works the original work and author (me) must be mentioned (incl. textual link to my website in a not-very-far-hidden place) and the derivative work must have different name. A derivative work can be closed-source. In every case of commercial (when the end-user is a commercial body (as a company (expect of non-profit companies), an individual entrepreneur or government office)) usage of my work or any of derivative works made by anyone, the end-user, service provider or the derivative author must buy a commercial license from me. I mean no guarantees or resoinsibilities, either expressed or implied... (except the case when one explicitly purchases a support service contract from me and the particular contract specifies a responsibility). Is there a known common license for this case? May it be OSI-approved?

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• What Web design tool would make a good CityDesk replacement?

  - by Joshua Fox

  I am looking for a tool for building static template-based web sites, your typical brochure-ware for a non-profit or a personal site. I have used CityDesk, but that is out-of-date, unsupported, and has certain problems. Of course there are lots of tools out there, but I cannot find anything similar to CityDesk: WYSIWYG as well as HTML coding a templating system not overdesigned like, say, Dreamweaver built for developers who understand HTML/JS/CSS but easier to use than hand-coding of PHP, Ruby, or other templates in a text editor supporting the editing of pages by non-developers preferably free I'd also like it to be CSS-aware; and to have lots of free templates available. Or alternatively, static template-based sites are often developed nowadays on the Web using a CMS like Django; is that the way to go? Edit: Namo, DreamWeaver, NetObjects Fusion, Coffee Cup, Evrsoft First Page, and Microsoft Expression might be candidates. I'll appreciate comments on these based on the criteria above.

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