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• How to tackle dell support system? [closed]

  - by Nishant Kumar

  We have purchased a Dell Optiplex 9010 SSFV for our organization's work. Since the first installation two of the USB keyboard keys were not working properly. I had to press those keys two times simultaneously, on first time keys did not work and for for second time it printed two characters (as it were buffering first character.) Two keys that were not working properly: Hexangrave (Below the ESC key: `) Double Quotes (Left the enter key ") We registered our complaint with DELL and they suggested (with some hard to understand and weird ENGLISH accent) some test and tricks, such as switching to different ports, checking keyboard on different PC, and it worked well with diff. PC(with Windows 7 Home Premium installed). It was clear that it is an OS fault, hence they suggested to re-install OS. Problem began here, we have a project on the run and currently a video editing project setup on our system, so can't re-install system in hurry and also DELL persons were not providing any other solution such as updating keyboard driver, etc. Arguments I am a Software Engg. and don't think it is a feasible solution to re-install entire system for simple problems. This prob is coming since the fresh system installation, so I don't think it will solve the problem. Finally, I had to find solution myself and got it here, now I want to show my disappointment to dell persons or at least tell them that they should improve there support system to not advice to re-install entire system for that simple problems. Notes We have purchased 5 years NEXT business day support from DELL for around 8000 INR (Not for that kind of solutions from DELL). So can anyone tell me how to tackle dell support system officially, so that they will pay more attention in near future. Thanks

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• Recommendation for Document Management Solution

  - by BillN

  We've just been informed by our software vendor that the custom document management system they'd written is no longer in development, and will not be supported in the future. So we are looking at new document management systems. Requirements: Multiple input vectors, we receive documents via e-mail, fax, scanning, and from the originating application Ability to Redact or obscure data. Customers may fax an order with CC data, we want to attach the image of the order form with the order record, but the CC data needs to be protected. Same with Tax IDs. Certain users should be able to see the redacted data, but access should be logged. Version control on documents. We'd like Product Development and Marketing to be able to track various versions of documents like Packaging Designs, but ensure that users have the latest approved version. AD integration, my users don't need another password. Ability to integrate to other apps. Our current system, offers function keys in the order-entry system, that will spawn the viewer application, and open the correct document. Mass import facility, we have a half a terabyte of existing documents in the old system that we would like to import. Retention Policy. I'd like a way to have the system comply with the corporate retention policy, so that when a document of a certain type reaches a certain age, it gets deleted, or atleast marked for manual deletion. We are a Windows Server and HP-UX shop. Does anybody have any experience with Document Management systems that they would like to share? Thanks.

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• simple network between xp & 7 with cross cable problem...

  - by LostLord

  hi my dear friends : i have a simple network between xp & 7 windowses with cross cable (2 pc home)... ===================================================================== the one with 7 is mother and have 2 lan device (onboard + pci) A. onboard is like this when u go to tcp/ip v4 properties:(4 adsl internet) obtain an ip... preferred dns server : 81.91.129.67 alternate dns server : 4.2.2.4 shared...no permission 4 change so every thing is ok for internet on windows 7. B. the other lan pci card that is connected to pc with xp is like this : 192.168.2.11 255.255.255.0 0.0.0.0 empty empry computer name : cougar workgroup : nethome homeNetwork is disabled (i think that is 4 2 pc's with 7 os not xp) every thing is off in network options except file & printer sharing in public area ===================================================================== pc with xp os is like this : 192.168.2.12 255.255.255.0 192.168.2.11 (mean gateway) 4.2.2.4 8.8.8.8 computer name : tiger workgroup : nethome ===================================================================== at last my little net is ok... mean both have internet , both can see each other by their ip (\\192.168.2.11 or \\192.168.2.12) my problem is when in pc with xp type \\cougar it shows an error about network path! but in pc with 7 \\tiger works perfec. what is the problem in system with xp ? in few days ago this network was ok (search by computer name) when both os were xp , so there is no problem with my cable or devices. another problem is i can not find tiger in my network list in 7 pc \ why? is something wrong with my network? thanks 4 future advance best regards

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• Cooling Server Closet - No A/C Is Possible

  - by JamesCo

  We're moving into a new office in an old building in London (that's England :) and are walling off a 2m x 1.3m area where the router & telephone equipment currently terminates to use as a server closet. The closet will contain: 2 24-port switches 1 router 1 VSDL modem 1 Dell desktop 1 4-bay NAS 1 HP micro-server 1 UPS Miscellaneous minor telephony boxes. There is no central A/C in the office and there never will be. We can install ducting to the outside quite easily - it's only a couple of metres to the windows, which face a courtyard. My question is whether installing an extractor fan with ducting to the window should be sufficient for cooling? Would an intake fan and intake duct (from the window, too) be required? We don't want to leave a gap in the closet door as that'll let noise out into the office. If we don't have to put a portable A/C unit into the closet, that'd be perfect. The office has about 12 people; London is temperate, average maximum in August is 31 Celsius, 25 Celsius is more typical. The same equipment runs fine in our current office (same building as new office, also no A/C) but it isn't in an enclosed space. I can see us putting say one Dell 2950 tower server into the closet, but no more than that. So, sustained power consumption in the closet would currently be about 800w (I'm guessing); possibly in the future 2kw. The closet will have a ceiling and no windows and be well-insulated. We don't care if the equipment runs hot, so long as it runs and we don't hear it.

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• How to add URL's to wiki (MediaWiki) powered documentation?

  - by Ian Boyd

  We have an internal company wiki. The wiki engine being used is MediaWiki, the wiki engine that runs Wikipedia. Some of it contains IT stuff. One of the things i want want to have are hyperlinks to the various virtual machines. An example of a command, as it needs to run, is: vmrc://solo.avatopia.com:5901/Windows 2000 Server My first thought was to convert the URL into a link: [vmrc://solo.avatopia.com:5901/Windows 2000 Server] But the content renders literally as above: with the square brackets and all. Testing with other URL protocols: [http://solo.avatopia.com] [ftp://solo.avatopia.com] [ldap://solo.avatopia.com] [vmrc://solo.avatopia.com] Only the first two work, and are converted to hyperlinks. The other two remain as liternal text. How can i add URLs to MediaWiki powered documentation? Original Question We have an internal company wiki. The wiki engine being used is MediaWiki, the wiki engine that runs Wikipedia. Some of it contains IT stuff. One of the things i want want to have are hyperlinks to the various virtual machines. An example of a command, as it needs to run, is: \\solo\VMRC Client\vmrc.exe solo.avatopia.com:5901/Windows 2000 Server If launching from a command prompt, you have to quote the spaces: C:\>"\\solo\VMRC Client\vmrc.exe" solo.avatopia.com:5901/"Windows 2000 Server" My first thought in converting the above for use on our wiki-site, is to simply HTML-ify it: file://\\solo\VMRC Client\vmrc.exe solo.avatopia.com:5901/&quot;Windows 2000 Server&quot; but MediaWiki only converts file://\solo\VMRC to a hyperlink, the remainder is text. i've tried other random things, including enclosing the URL in square brackets. What is the correct answer? i don't want to happen to randomly stumble on some format that happens to work today, and breaks in the future.

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• Why can`t we treat SSL Certs like Pgp keys instead of trusting CAs?

  - by yarun can

  I am dumb and stupid and I do not know all the technical aspects of SSL and server/client side implications and implementations. However I understand them good enough from user point of view to use SSL and encyrption daily. I was thinking that how silly it is to trust some unknown/known CAs when it comes to our our certificates for our servers. There had been many cases of misconduct, misuse, compromises and theft of certificates/ca keys from those places. On top of those known issues we also have to pay these guys regularly. I am wondering why can not we use/treat web server certificates like we use our pgp keys? So I sign a SSL certificate and send to a central server. And then each user accessing my site checks the validity and the keys from some central server (like pgp key servers). Is this a stupid idea? If so what could be a better idea than current system of issuing valid certificates. I am looking for a better than more secure idea. Naturally this is not a solution to an existing problem, rather it will be a hypothetical solution for some future implementation of a currently messed up web of trust on the internet due to recent news about NSA and their criminal buddies around the world. thanks

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• sendmail Name server timeout

  - by broody

  Complete sendmail newbie here... I've been trying to get mailing to work in PHP and I've root caused it down to sendmail's complaint about "Name server timeout": >sendmail -t -v >From: [email protected] >To: [email protected] >. gmail.com: Name server timeout [email protected]... Transient parse error -- message queued for future delivery [email protected]... queued So it sounds like a DNS issue? But I can do a "dig mx gmail.com" and it will query successfully. Here's what confuses me... I can get sendmail to work two other ways. The first way is through telnet: >telnet 127.0.0.1 25 >Helo me >Mail from: [email protected] >Rcpt to: [email protected] >. message sent And the second way is by explicitly appending the sendmail.cf, but this is strange because it's the exact same file I use to configure sendmail to begin with: >sendmail -t -v -C/etc/mail/sendmail.cf But none of these solutions will resolve my PHP mailing... I am clueless as to what is going on... appreciate any help.

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• Thunderbird alerts when expected email does not arrive

  - by user871199

  I am on Ubuntu 12.04 using Thunderbird as email client. Both are up to date in terms of updates. I have bunch of nightly jobs that do the work and send a status mail. It gets tedious if you keep getting same/similar mails every day so I ended up writing a mail filter rule which causes emails to end up in their respective folders automatically. If things are going ok, I really don't need to read emails. Failure emails are sent to different alias - if the job runs. We recently discovered that one of the job had not run for few days as someone accidentally disabled it. In order to avoid such problems in future, I would like to setup thunderbird in such a way that if I don't get email from given address within given duration, it should alert me. My dream solution is to set up frequency - some jobs do run every 4 hours. Is this possible? Can I setup Thunderbird (preferred) or other email client for reminding me when expected email does not show up. Based on comments and answer I received, here are the reasons why I would like to use Thunderbird. We are already using Thunderbird. It has calender support via plugin, so I suppose someone is already watching time to remind us about the event. May be this another type of event. Additional job is one more failure point, may complicate life if it has to monitor multiple hosts. Additional tools - same thing, one more failure point. Thunderbird can be run across all the platforms we are using - Windows and Ubuntu. It sort of becomes platform independent solution.

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• Is there a small business router that shows bandwidth usage graphs in the admin panel?

  - by Robert Drake

  I support a large number of public libraries that are having their networks upgraded in response to a grant application. These libraries are generally home to between 6-15 computers and have little or no tech services either onsite or contracted remotely. In order to justify current and future purchases, a number of the libraries have requested routers that can provide bandwidth usage graphs that they can show to their managing boards. Is there a small business router that displays traffic graphs in the router administration web interface? The router needs to suppport DHCP and basic firewalling. No other features are required. Further, the reports just need to show overall trends. It is not necessary to show traffic by IP, by protocol/application, or by time of day. They just need an overall week to week, month to month, trend line. I'm familiar with MRTG/PRTG/tools that collect SNMP data from the router, but the libraries don't have the expertise for the configuration. I've considered installing the tomato firmware on some cheap home/home office routers, but if there's a commercial product that can be purchased that would be significantly simpler. Also the library boards would be much more likely to approve the purchase of a commercial product over a 'hacked' one. Any assistance would be appreciated.

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• Virtual Lan on the Cloud -- Help Confirm my understanding?

  - by marfarma

  [Note: Tried to post this over at ServerFault, but I don't have enough 'points' for more than one link. Powers that be, move this question over there.] Please give this a quick read and let me know if I'm missing something before I start trying to make this work. I'm not a systems admin professional, and I'd hate to end up banging my head into the wall if I can avoid it. Goals: Create a 'road-warrior' capable star shaped virtual LAN for consultants who spend the majority of their time on client sites, and who's firm has no physical network or servers. Enable CIFS access to a cloud-server based installation of Alfresco Allow Eventual implementation of some form of single-sign-on ( OpenLDAP server ) access to Alfresco and other server applications implemented in the future Given: All Servers will live in the public internet cloud (Rackspace Cloud Servers) OpenVPN Server will be a Linux disto, probably Ubuntu 9.x, installed on same server as Alfresco (at least to start) Staff will access server applications and resources from client sites, hotels, trains, planes, coffee shops or their homes over various ISP, using their company laptops or personal home desktops. Based on my Research thus far, to accomplish this, I'll need: OpenVPN with Bridging Enabled to create a star shaped "virtual" LAN http://openvpn.net/index.php/open-source/documentation/miscellaneous/76-ethernet-bridging.html A Road Warrior Network Configuration, as described in this Shorewall article (lower down the page) http://www.shorewall.net/OPENVPN.html Configure bridge addressesing (probably DHCP) http://openvpn.net/index.php/open-source/faq.html#bridge-addressing Configure CIFS / Samba to accept VPN IP address http://serverfault.com/questions/137933/howto-access-samba-share-over-vpn-tunnel Set up Client software, with keys configured for access (potentially through a OpenVPN-Sa client portal) http://www.openvpn.net/index.php/access-server/download-openvpn-as/221-installation-overview.html

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• What folders to encrypt with EFS on Windows 7 laptop?

  - by Joe Schmoe

  Since I've been using my laptop more as a laptop recently (carrying it around) I am now evaluating my strategy to protect confidential information in case it is stolen. Keep in mind that my laptop is 6 years old (Lenovo T61 with 8 GB or RAM, 2GHz dual core CPU). It runs Windows 7 fine but it is no speedy demon. It doesn't support AES instruction set. I've been using TrueCrypt volume mounted on demand for really important stuff like financial statements forever. Nothing else is encrypted. I just finished my evaluation of EFS, Bitlocker and took a closer look at TrueCrypt again. I've come to conclusion that boot partition encryption via Bitlocker or TrueCrypt is not worth the hassle. I may decide in the future to use Bitlocker or TrueCrypt to encrypt one of the data volumes but at this point I intend to use EFS to encrypt parts of my hard drive that contain data that I wouldn't want exposed. The purpose of this post is to get your feedback about what folders should be encrypted from the general point of view (of course everyone will have something specific in addition) Here is what I thought of so far (will update if I think of something else): 1) AppData\Local\Microsoft\Outlook - Outlook files 2) AppData\Local\Thunderbird\Profiles and AppData\Roaming\Thunderbird\Profiles- Thunderbird profiles, not sure yet where exactly data is stored. 3) AppData\Roaming\Mozilla\Firefox\Profiles\djdsakdjh.default\bookmarkbackups - Firefox bookmark backup. Is there a separate location for "main" Firefox bookmark file? I haven't figured it out yet. 4) Bookmarks for Chrome (don't know where it's bookmarks are) and Internet Explorer ($Username\Favorites) - I don't really use them but why not to secure that as well. 5) Downloads\, My Documents\ and My Pictures\ folders I don't think I need to encrypt, say, latest service pack for Visual Studio. So I will probably create subfolder called "Secure" in all of these folders and set it to "Encrypted". Anything sensitive I will save in this folder. Any other suggestions? Again, this is from the point of view of your "regular office user".

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• How do I know what hardware to buy to meet my needs?

  - by Darth Android

  While Stack Exchange does not permit shopping recommendations, it doesn't provide any general advice to consider when buying hardware. So, instead of just telling those that ask what to buy that it's not allowed, let's tell them how to figure out what they need. When looking forward to build a computer, how do I know what to buy? How do I find out if a given CPU will be enough for a certain game or application that I want to run? How do I find out if a given graphics card will be enough for a certain game or application? What is important when looking at motherboards? How much memory do I need? How do I know how much wattage I need for a power supply? What size case do I need? What relevant standards do I need to read up on and be aware of? PCI, PCIe, SATA, USB 2.0, USB 3.0, etc... What "gotchas" do I need to be on the lookout for? Please keep responses generation-agnostic to ensure they will be helpful to our future users. :)

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• Migrating 10-15 Websites Running Linux, LAMP, RoR, WordPress

  - by Michael

  Task is to move 10-15 websites running Linux to new servers hosted by Amazon. These boxes are currently on dedicated servers. Some sites are running WordPress, some have custom CMS, and others might have RoR applications. Unfortunately, there is sparse documentation regarding each site and how services/files are dependent on each other which means there is a lot of detective work that needs to take place. My goal is to properly document each site, what makes them work, etc., so future admins have at least something to work with. Currently my strategy is to download each site so I have a backup of the files then scan through them looking for configuration files -- db connections, apache configs, etc. Then, create a nice spreadsheet with these findings and migrate these out to the new server. My question to ServerFault is this, are there things you would look out for? Easier ways to handle this task that I'm missing? Points will be awarded to answers that help with efficiency. Thanks in advance.

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• How much memory will a Windows file-server be able to use effectively.

  - by Zoredache

  In the near future we will be moving our fileserver to a newer box that will be running Windows 2008R2. I want to know how much memory Windows will be able to use for a system that is just a file-server. In searching around I found an old document for Windows 2000 that mentions the maximum size of the file-system cache is 960MB. I suspect this limit no longer applies, but is there a new limit? The file server will be just a standard Windows fileserver. It will have 1TB of attached storage. The large majority of the of the files accessed during the day are just typical Office documents. There are 80-100 people usually using the fileserver during a typical day. This system will only be used as a file server, it doesn't have any other roles. In Windows 2008r2 is there any hard limits for the filesystem cache? What are they? The server we will be re-using for this purpose currently has 4GB of memory, but it can be maxed out at 16GB. Is there any value in doing this for a Windows file-server? Are there any performance counters can I look at on the existing 2003 fileserver that will tell me if adding more memory will be worthwhile.

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• How can I safely close this window and forever avoid seeing similar pop-ups from Mackeeper Zeobit's malware and spyware?

  - by Michael Prescott

  The attached image shows a window that just popped up and the only button available is the OK button. I could Force quit Safari, but I've got several sites open right now and don't want to try and find my place again. Besides, I've seen similar hacks in the past and I'd like to learn how to handle them in a way better than just a brute force-quit. I've never heard of MacKeeper or Zeobit, so I opened Firefox and did a few searches while Safari is obviously still stuck, waiting for me to click the sneaky OK button in the dialog window. Anyhow, at least the first few pages of most search results contain lots of blabbering from questionable witnesses about how MacKeeper saved them from some malware or spyware. However, any company that is hacking the browser to maliciously install their product is itself the criminal and not providing a true security application. So, there are three questions here: How can I close this window? Can I do something to Safari to avoid these hacks in the future? (Just curious) Is MacKeeper or Zeobit somehow loading the search results so that no information about their application being malware or spyware is listed (I can't be the only person in the world that is offended by their tactics, even though it appears I am)?

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• Running git-svn with cron results in garbage in .git

  - by Paul

  I've setup a git-svn repo with cron to fetch from the svn repo daily. I have a script to do the fetching, and this is what is invoked by cron. Everything is fine with the repo, and the script works fine when executed manually. However, when it runs under cron, empty files get dropped into the .git directory. The files have names that look like they are some base64 output, e.g. juTrvjP6m8 and kcKf3hu3b4. Two of these files show up for every cron run. I thought these might be commit hashes, but they're not, git-show says it's an unknown revision. I set-up the repo as follows: git svn init http://svn.ip.addr/repo git svn fetch svn-remote My script looks like this: cd /gitsvn/dir git svn fetch svn-remote git svn push pub The last line pushes the repo to a separate (bare) public repo from which others can clone. I'm piping the output from the cron job to a file, which looks like this: fatal: unable to run 'git-svn' Counting objects: 21, done. Delta compression using up to 2 threads. Compressing objects: 100% (10/10), done. Writing objects: 100% (11/11), 59.08 KiB, done. Total 11 (delta 8), reused 0 (delta 0) To /gitpub/repo.git 360faf5..a153b0d trunk -> trunk The line "fatal: unable to run 'git-svn'" is alarming, but the fetch seems to go ahead anyway. Any suggestions? Where are these empty garbage files coming from, and how to stop them? Am I in for bigger problems in the future? BTW, I'm using git 1.6.3.3.

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• Hubs/switches taking out switches?

  - by Bart Silverstrim

  Here's the issue...we have a network with a lot of Cisco switches. Someone plugged in a hub on the network, and then we started seeing "weird" behavior; errors in communication between clients and servers, or network timeouts, dropping network connections, etc. It seemed that somehow that hub (or SOHO switch) was particularly freaking out our Cisco 3700 series switches. Disconnect that hub or netgear-type SOHO switch and things settled down again. We're in the process of trying to get a centralized logging server for SNMP and management, etc., to see if we can trap errors or narrow down when someone does this sort of thing without our knowledge because things seem to work, for the most part, without issue, we just get freaky oddball incidents on particular switches that don't seem to have any explanation until we find out someone decided to take matters into their own hands to expand available ports in their room. Without getting into procedure changes or locking down ports or "in our organization they'd be fired" answers, can someone explain why adding a small switch or hub, not necessarily a SOHO router (even a dumb hub apparently caused the 3700's to freak out) sending DHCP request out, will cause issues? The boss said it's because the Cisco's are getting confused because that rogue hub/switch is bridging multiple MAC's/IP's into one port on the Cisco switches and they just choke on that, but I thought their routing tables should be able to handle multiple machines coming into the port. Anyone see that behavior before and have a clearer explanation of what's happening? I'd like to know for future troubleshooting and better understanding that just waving my hand and saying "you just can't".

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• How have I locked me out from my Ubuntu VPS?

  - by Sanoj

  I have a Ubuntu Server as VPS (OpenVZ), and yesterday I installed php-fpm, but I guess something went wrong with the installation. Because since then I cannot log in to my server over SSH with PuTTY or using WinSCP. The message I get when connecting is Network error: Connection timed out. Immediately after the installation I was not able to use emacs either, I had to re-install it with apt-get install emacs. I have tried with clearing the firewall and rebooting the server from my web-based "control panel", but it doesn't help. The commands I used for installation of the PHP-fpm was from Installing PHP 5.3, Nginx And PHP-fpm On Ubuntu/Debian. And I guess it has something to do with these commands: cd /tmp wget http://us.archive.ubuntu.com/ubuntu/pool/main/k/krb5/libkrb53_1.6.dfsg.4~beta1-5ubuntu2_i386.deb wget http://us.archive.ubuntu.com/ubuntu/pool/main/i/icu/libicu38_3.8-6ubuntu0.2_i386.deb sudo dpkg -i *.deb sudo echo "deb http://php53.dotdeb.org stable all" >> /etc/apt/sources.list sudo apt-get update sudo apt-get install php5-cli php5-common php5-suhosin sudo apt-get install php5-fpm php5-cgi The web-sites that are hosted from my server works fine. Anyone that have the same experience or know how this could happen? I guess that I have to re-install Ubuntu Server from my "control panel" now, but I would like to avoid this situation in the future. Finally, I have backup on everything so nothing is lost if I have to re-install the machine.

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• MS SQL Server Firewall Ports

  - by mmacaulay

  Hi, I've recently found myself in the position of quickly deploying a production app on SQL Server 2008 (EXPRESS), and I've been having some issues with configuring firewall rules between our web server running the ASP.NET app and our database server. Everything that I can find on the internet claims that I should only need to have TCP ports 1433/1434 and UDP port 1434 accessible on the database server. However, we were unable to get connectivity going between the web app and the database with just those ports. With the help of one of the guys in our datacentre, we discovered that there was traffic also going to TCP port 2242 on the database server. After opening this port, everything worked, but we're not sure why. Later on, I had to reinstall SQL Server due to some disk space issues, and found that the problem had resurfaced - after another session with the packet sniffer, we discovered that this time traffic was going to TCP port 4541 on the database server. My question is, is there some configuration option that I'm missing in SQL server that's making it choose random ports? I'd like to have our firewall rules locked down as much as possible, and of course we'd like to avoid any future mysterious connectivity issues, especially once the app is live. Both servers are running Windows 2003 R2 X64.

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• Architecture for highly available MySQL with automatic failover in physically diverse locations

  - by Warner

  I have been researching high availability (HA) solutions for MySQL between data centers. For servers located in the same physical environment, I have preferred dual master with heartbeat (floating VIP) using an active passive approach. The heartbeat is over both a serial connection as well as an ethernet connection. Ultimately, my goal is to maintain this same level of availability but between data centers. I want to dynamically failover between both data centers without manual intervention and still maintain data integrity. There would be BGP on top. Web clusters in both locations, which would have the potential to route to the databases between both sides. If the Internet connection went down on site 1, clients would route through site 2, to the Web cluster, and then to the database in site 1 if the link between both sites is still up. With this scenario, due to the lack of physical link (serial) there is a more likely chance of split brain. If the WAN went down between both sites, the VIP would end up on both sites, where a variety of unpleasant scenarios could introduce desync. Another potential issue I see is difficulty scaling this infrastructure to a third data center in the future. The network layer is not a focus. The architecture is flexible at this stage. Again, my focus is a solution for maintaining data integrity as well as automatic failover with the MySQL databases. I would likely design the rest around this. Can you recommend a proven solution for MySQL HA between two physically diverse sites? Thank you for taking the time to read this. I look forward to reading your recommendations.

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• How to tell which process is hogging my CPU when they don't add up to 100%?

  - by endolith

  Ubuntu's System Monitor applet shows 100% CPU usage continuously. If I click it, the resources tab shows it at 100% continuously, too. If I go to processes, though, to find out which process is the culprit, there is nothing above 10%. If I run top there is nothing above 10%. The individual processes do not add up to 100%. I try killing lots of processes, but the overall usage continues to be 100%. How can I find out what's hogging the CPU? This is an unusual situation on a computer I use daily, which is never anywhere near 100% CPU unless I'm doing something that requires it (like loading 32 Firefox tabs), after which it goes back to a normal idle level. It's not a new install or anything. There is no reason the processor should be maxed out. I'm not sure when it started or if I changed something that caused it to happen. Normally I would use top or System Monitor and find the process that had gone out of control, but I can't find anything with those tools this time. It persists after reboots and everything. And the processor is obviously hot, so it's not an erroneous reading. Update: I tried killing every process, one at a time, until the problem went away, and killing vino-server finally fixed it, even though that process never went above 5%. I had enabled Remote Desktop a few days ago (and have obviously now disabled it). But the question remains: How did a single process manage to use 100% CPU while top only showed that process at 5%? How do I identify culprits like this in the future? Looks like I'm not the only one who's had this problem: Still a problem in both jaunty & karmic. Interestingly, both System Monitor & htop do not show the sum of individual processes being anywhere near 100% cpu.

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• GRE Tunnel over IPsec with Loopback

  - by Alek

  Hello, I'm having a really hard time trying to estabilish a VPN connection using a GRE over IPsec tunnel. The problem is that it involves some sort of "loopback" connection which I don't understand -- let alone be able to configure --, and the only help I could find is related to configuring Cisco routers. My network is composed of a router and a single host running Debian Linux. My task is to create a GRE tunnel over an IPsec infrastructure, which is particularly intended to route multicast traffic between my network, which I am allowed to configure, and a remote network, for which I only bear a form containing some setup information (IP addresses and phase information for IPsec). For now it suffices to estabilish a communication between this single host and the remote network, but in the future it will be desirable for the traffic to be routed to other machines on my network. As I said this GRE tunnel involves a "loopback" connection which I have no idea of how to configure. From my previous understanding, a loopback connection is simply a local pseudo-device used mostly for testing purposes, but in this context it might be something more specific that I do not have the knowledge of. I have managed to properly estabilish the IPsec communication using racoon and ipsec-tools, and I believe I'm familiar with the creation of tunnels and addition of addresses to interfaces using ip, so the focus is on the GRE step. The worst part is that the remote peers do not respond to ping requests and the debugging of the general setup is very difficult due to the encrypted nature of the traffic. There are two pairs of IP addresses involved: one pair for the GRE tunnel peer-to-peer connection and one pair for the "loopback" part. There is also an IP range involved, which is supposed to be the final IP addresses for the hosts inside the VPN. My question is: how (or if) can this setup be done? Do I need some special software or another daemon, or does the Linux kernel handle every aspect of the GRE/IPsec tunneling? Please inform me if any extra information could be useful. Any help is greatly appreciated.

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• Changing default openVPN IP in linux server

  - by Lamboo

  The problem is that we have a public OpenVPN service. Pay €9.95 and you get an OpenVPN account at currently half a dozen of servers for a month. This means there are always and will always be some people who create a certain amount of abuse or trouble. On the long run, the external IP every OpenVPN user gets assigned is prohibited from editing Wikipedia, it might be banned by e-gold and on some popular webforums, one-click-hosters, etc. Not a pleasant experience for the 97% of our customers who use our service responsibly and legitimately to regain their privacy. So even if I could change the assigned external IP every few months; e. g. from 216.xx.xx.164 to 216.xx.xx.170, it would help us a lot to combat this abuse and to provide our paying clients with "fresh" IP addresses that aren't banned or restricted on some popular Internet sites and services, yet. Does anybody know how to change the first IP address assigned to the public interface in CentOS? So that e.g. OpenVPN in future doesn't give our OpenVPN clients the external IP 123.xx.xx.164 but rather 123.xx.xx.170?

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• JSP Content Issue in Tomcat

  - by gautam vegeta

  There is one application where I work where there are still manual builds used i.e manually moving the servlet classes and jsp files from Dev to QA and finally to Prod. This is the method used in this application which cant be changed for some wierd reasons.BTW this is not the problem. We did a manual build where we transferred jsp files from QA to PROD recently. And we noticed that the jsp file content does not correspond to the updated jsp's but have the same content to the jsp file which was present in the server prior to the deployment. We did not re-start tomcat since jsp files upon updation automatically changes its contents. This problem persisted even after 6 hours of deployment If we consider the time standards which are different which may cause some delay. So to fix this we had to individually go into every jsp file and just type something save it and delete this change and save it.Then it worked perfectly. But finally the jsp file content before and after was never changed we just did this to change the modification date. If we think in terms of timestamp problem how can this be possible coz the old jsp files which were present in the server prior to deployment was atlest one month old and the ones getting deployed were defenitely newer than that. Why did this happen? This did not happen when we did same type of deployments earlier. How can we prevent this from happening in the future.

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• Managing multiple Apache proxies simultaneously (mod_proxy_balancer)

  - by Hank

  The frontend of my web application is formed by currently two Apache reverse proxies, using mod_proxy_balancer to distribute traffic over a number of backend application servers. Both frontend reverse proxies, running on separate hosts, are accessible from the internet. DNS round robin distributes traffic over both. In the future, the number of reverse proxies is likely to grow, since the webapplication is very bandwidth-heavy. My question is: how do I keep the state of both reverse balancers / proxies in sync? For example, for maintenance purposes, I might want to reduce the load on one of the backend appservers. Currently I can do that by accessing the Balancer-Manager web form on each proxy, and change the distribution rules. But I have to do that on each proxy manually and make sure I enter the same stuff. Is it possible to "link" multiple instances of mod_proxy_balancer? Or is there a tool out there that connects to a number of instances, and updates all with the same information? Update: The tool should retrieve the runtime status and make runtime changes, just like the existing Balancer-Manager, only for a number of proxies - not just for one. Modification of configuration files is not what I'm interested in (as there are plenty tools for that).

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