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  • graphics card not found?

    - by Rens
    I just installed Ubuntu 12.04 and absolutely love it , but when i go to system details it says graphics unknown, is this a problem ? i have a acer aspire 5750, and a Intel 3000 HD graphics card.There also no additional drivers to be installed, but on another computer i needed to install additional drivers and it showed the grapics card. is there a problem with intel graphics in combination with ubuntu ?

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  • Google I/O 2012 - Measuring the End-to-End Value of Your App

    Google I/O 2012 - Measuring the End-to-End Value of Your App Neil Rhodes, Nick Mihailovski, Mike Kwong We've rethought mobile app analytics from the ground up. If you are a mobile app developer, come see what's new from the land of Google Analytics; Understand how to measure the end-to-end value of your app, and improve its performance to drive usage and retention. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 69 4 ratings Time: 01:04:12 More in Science & Technology

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  • SharePoint 2010 Hosting :: How to Enable Office Web Apps on SharePoint 2010

    - by mbridge
    Office Web App is the online version of Microsoft Office 2010 which is very helpful if you are going to use SharePoint 2010 in your organization as it allows you to do basic editing of word document without installing the Office Suite in the client machine. Prerequisites : - Microsoft Server 2008 R2 - Microsoft SharePoint Server 2010 or Microsoft SharePoint Foundation 2010 - Microsoft Office Web Apps. If you have installed all the above products, just follow this steps: 1. Go to Central Administration > Click on Manage Service Application. 2. All the menus are not displayed in ribbon Menu format which was first introduced in Office 2007. Click on New > Word Viewing Services ( You can choose PowerPoint or Excel also, steps are same ). This will open a pop window. Adding Services for Office Web Apps 3. Give a Proper Name which can have your companies or project name. 4. Under Application Pool select : SharePoint Web Services Default. 5. Next keep the check box checked which says : Add this service application’s proxy to the farm’s default proxy list. Click Ok Adding Word Viewer as Service Application Office Web Apps as Services in Sharepoint 2010 6. This will install all the Office Web App services required. You can see the name as you gave in the above step. How to Activate Office Web Apps in Site Collection? 1. Go to the site for which you want to activate this feature. 2. Click on Site Action > Site Settings > Site Collection Administrator > Site Collection Features 3. Activate Office Web Apps. Activate Office Web Apps Feature in Site Collection How to make sure Office Web Apps is working for your site collection? 1. Locate any office document you have and click on the smart menu which appears when you hover your mouse on it. Dont double-click as this will launch the document in Office Client if its installed. This feature can be changed. 2. If you see View or Edit in Browser as menu item, your Office Web Apps is configured correctly. View Edit Office Document in Browser Editing Office Document in Browser Another post related SharePoint 2010: 1. How to Configure SharePoint Foundation 2010 for SharePoint Workspace 2010 2. Integrating SharePoint 2010 and SQL 2008 R2

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  • How do you author code

    - by garbagecollector
    This is something I was never taught. I have seen alot of different types of authoring styles. I code primarily in Java and Python. I was wondering if there was a standard authoring style or if everything is freestyle. Also if you answer would you mind attaching the style you use to author files that your create at home or at work. I usually just go @author garbagecollector @company garbage inc.

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  • Google Analytics - comparing metrics for different cities approach

    - by crmpicco
    I receive traffic from a number of different cities across the world, these being: Washington, Bratislava and Belfast. In Google Analytics, I would like to be able to compare a variety of metrics (side by side), however i'm not sure how to go about this in the best way. Am I looking at creating 3 advanced segments, 3 profiles or should I be doing it in one custom report? Or is this even possible in Google Analytics version 5?

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  • tumblr blog under subdomain blog.mysite.com - do i still get the benefit?

    - by sam
    ive got a tumblr blog for my main site, i use it more as a proper blog with articles and images, rather than just a tumblog. The blog is mapped to blog.mydomain.com Becuase of the ease of 'social' reposting in tumblr people often repost my articles (which is great - Backlinks !) But all these links go back to my blog and not my main site which is a mydomain.com does google see blog.mydomain and mydomain as the same / linked item and is my main site getting the benefit of these links ?

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  • Cocos2d-x v3.1 for WinPhone 8 auto change texture after resumed from background

    - by Bình Nguyên
    I have some sprites in my game (for Windows Phone 8). These are my steps to reproduce the problem: Open game Play (this is an optional step) Press Windows button to send game to background Press Back button to resume game The problem is: After the game has resumed, some sprites exchange textures, some sprites go black (like there is no texture being bound). I'm using cocos2dx version 3.1.1. Can someone help me to solve this problem?

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  • Software monetization that is not evil

    - by t0x1n
    I have a free open-source project with around 800K downloads to date. I've been contacted by some monetization companies from time to time and turned them down, since I didn't want toolbar malware associated with my software. I was wondering however, is there a non-evil way to monetize software ? Here are the options as I know them: Add a donation button. I don't feel comfortable with that as I really don't need "donations" - I'm paid quite well. Donating users may feel entitled to support etc. (see the second to last bullet) Add ads inside your application. In the web that may be acceptable, but in a desktop program it looks incredibly lame. Charge a small amount for each download. This model works well in the mobile world, but I suspect no one will go for it on the desktop. It doesn't mix well with open source, though I suppose I could charge only for the binaries (most users won't go to the hassle of compiling the sources). People may expect support etc. after having explicitly paid (see next bullet). Make money off a service / community / support associated with the program. This is one route I definitely don't want to take, I don't want any sort of hassle beyond coding. I assure you, the program is top notch (albeit simple) and I'm not aware of any bugs as of yet (there are support forums and blog comments where users may report them). It is also very simple, documented, and discoverable so I do think I have a case for supplying it "as is". Add affiliate suggestions to your installer. If you use a monetization company, you lose control over what they propose. Unless you can establish some sort of strong trust with the company to supply quality suggestions (I sincerely doubt it), I can't have that. Choosing your own affiliate (e.g. directly suggesting Google Toolbar) is possibly the only viable solution to my mind. Problem is, where do I find a solid affiliate that could actually give value to the user rather than infect his computer with crapware? I thought maybe Babylon (not the toolbar of course, I hate toolbars)?

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  • Agilist, Heal Thyself!

    - by Dylan Smith
    I’ve been meaning to blog about a great experience I had earlier in the year at Prairie Dev Con Calgary.  Myself and Steve Rogalsky did a session that we called “Agilist, Heal Thyself!”.  We used a format that was new to me, but that Steve had seen used at another conference.  What we did was start by asking the audience to give us a list of challenges they had had when adopting agile.  We wrote them all down, then had everybody vote on the most interesting ones.  Then we split into two groups, and each group was assigned one of the agile challenges.  We had 20 minutes to discuss the challenge, and suggest solutions or approaches to improve things.  At the end of the 20 minutes, each of the groups gave a brief summary of their discussion and learning's, then we mixed up the groups and repeated with another 2 challenges. The 2 groups I was part of had some really interesting discussions, and suggestions: Unfinished Stories at the end of Sprints The first agile challenge we tackled, was something that every single Scrum team I have worked with has struggled with.  What happens when you get to the end of a Sprint, and there are some stories that are only partially completed.  The team in question was getting very de-moralized as they felt that every Sprint was a failure as they never had a set of fully completed stories. How do you avoid this? and/or what do you do when it happens? There were 2 pieces of advice that were well received: 1. Try to bring stories to completion before starting new ones.  This is advice I give all my Scrum teams.  If you have a 3-week sprint, what happens all too often is you get to the end of week 2, and a lot of stories are almost done; but almost none are completely done.  This is a Bad Thing.  I encourage the teams I work with to only start a new story as a very last resort.  If you finish your task look at the stories in progress and see if there’s anything you can do to help before moving onto a new story.  In the daily standup, put a focus on seeing what stories got completed yesterday, if a few days go by with none getting completed, be sure this fact is visible to the team and do something about it.  Something I’ve been doing recently is introducing WIP (Work In Progress) limits while using Scrum.  My current team has 2-week sprints, and we usually have about a dozen or stories in a sprint.  We instituted a WIP limit of 4 stories.  If 4 stories have been started but not finished then nobody is allowed to start new stories.  This made it obvious very quickly that our QA tasks were our bottleneck (we have 4 devs, but only 1.5 testers).  The WIP limit forced the developers to start to pickup QA tasks before moving onto the next dev tasks, and we ended our sprints with many more stories completely finished than we did before introducing WIP limits. 2. Rather than using time-boxed sprints, why not just do away with them altogether and go to a continuous flow type approach like KanBan.  Limit WIP to keep things under control, but don’t have a fixed time box at the end of which all tasks are supposed to be done.  This eliminates the problem almost entirely.  At some points in the project (releases) you need to be able to burn down all the half finished stories to get a stable release build, but this probably occurs less often than every sprint, and there are alternative approaches to achieve it using branching strategies rather than forcing your team to try to get to Zero WIP every 2-weeks (e.g. when you are ready for a release, create a new branch for any new stories, but finish all existing stories in the current branch and release it). Trying to Introduce Agile into a team with previous Bad Agile Experiences One of the agile adoption challenges somebody described, was he was in a leadership role on a team he had recently joined – lets call him Dave.  This team was currently very waterfall in their ALM process, but they were about to start on a new green-field project.  Dave wanted to use this new project as an opportunity to do things the “right way”, using an Agile methodology like Scrum, adopting TDD, automated builds, proper branching strategies, etc.  The problem he was facing is everybody else on the team had previously gone through an “Agile Adoption” that was a horrible failure.  Dave blamed this failure on the consultant brought in previously to lead this agile transition, but regardless of the reason, the team had very negative feelings towards agile, and was very resistant to trying it out again.  Dave possibly had the authority to try to force the team to adopt Agile practices, but we all know that doesn’t work very well.  What was Dave to do? Ultimately, the best advice was to question *why* did Dave want to adopt all these various practices. Rather than trying to convince his team that these were the “right way” to run a dev project, and trying to do a Big Bang approach to introducing change.  He would be better served by identifying problems the team currently faces, have a discussion with the team to get everybody to agree that specific problems existed, then have an open discussion about ways to address those problems.  This way Dave could incrementally introduce agile practices, and he doesn’t even need to identify them as “agile” practices if he doesn’t want to.  For example, when we discussed with Dave, he said probably the teams biggest problem was long periods without feedback from users, then finding out too late that the software is not going to meet their needs.  Rather than Dave jumping right to introducing Scrum and all it entails, it would be easier to get buy-in from team if he framed it as a discussion of existing problems, and brainstorming possible solutions.  And possibly most importantly, don’t try to do massive changes all at once with a team that has not bought-into those changes.  Taking an incremental approach has a greater chance of success. I see something similar in my day job all the time too.  Clients who for one reason or another claim to not be fans of agile (or not ready for agile yet).  But then they go on to ask me to help them get shorter feedback cycles, quicker delivery cycles, iterative development processes, etc.  It’s kind of funny at times, sometimes you just need to phrase the suggestions in terms they are using and avoid the word “agile”. PS – I haven’t blogged all that much over the past couple of years, but in an attempt to motivate myself, a few of us have accepted a blogger challenge.  There’s 6 of us who have all put some money into a pool, and the agreement is that we each need to blog at least once every 2-weeks.  The first 2-week period that we miss we’re eliminated.  Last person standing gets the money.  So expect at least one blog post every couple of weeks for the near future (I hope!).  And check out the blogs of the other 5 people in this blogger challenge: Steve Rogalsky: http://winnipegagilist.blogspot.ca Aaron Kowall: http://www.geekswithblogs.net/caffeinatedgeek Tyler Doerkson: http://blog.tylerdoerksen.com David Alpert: http://www.spinthemoose.com Dave White: http://www.agileramblings.com (note: site not available yet.  should be shortly or he owes me some money!)

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  • Using a front controller design pattern doesn't allow images to be served

    - by MrMe TumbsUp
    I am currently using a front controller. All requests for my website go through it. I have a problem with image links like: <img src="img/image.jpg" /> Then my front controller will try to dispatch the request to: application/controller/ImgController.php. Then the image won't load. I think it has something to do with the .htaccess file: RewriteEngine On RewriteCond %{REQUEST_FILENAME} -s [OR] RewriteCond %{REQUEST_FILENAME} -l [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^.*$ - [NC,L] RewriteRule ^.*$ index.php [NC,L]

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  • ODEE Green Field (Windows) Part 4 - Documaker

    - by AndyL-Oracle
    Welcome back! We're about nearing completion of our installation of Oracle Documaker Enterprise Edition ("ODEE") in a green field. In my previous post, I covered the installation of SOA Suite for WebLogic. Before that, I covered the installation of WebLogic, and Oracle 11g database - all of which constitute the prerequisites for installing ODEE. Naturally, if your environment already has a WebLogic server and Oracle database, then you can skip all those components and go straight for the heart of the installation of ODEE. The ODEE installation is comprised of two procedures, the first covers the installation, which is running the installer and answering some questions. This will lay down the files necessary to install into the tiers (e.g. database schemas, WebLogic domains, etcetera). The second procedure is to deploy the configuration files into the various components (e.g. deploy the database schemas, WebLogic domains, SOA composites, etcetera). I will segment my posts accordingly! Let's get started, shall we? Unpack the installation files into a temporary directory location. This should extract a zip file. Extract that zip file into the temporary directory location. Navigate to and execute the installer in Disk1/setup.exe. You may have to allow the program to run if User Account Control is enabled. Once the dialog below is displayed, click Next. Select your ODEE Home - inside this directory is where all the files will be deployed. For ease of support, I recommend using the default, however you can put this wherever you want. Click Next. Select the database type, database connection type – note that the database name should match the value used for the connection type (e.g. if using SID, then the name should be IDMAKER; if using ServiceName, the name should be “idmaker.us.oracle.com”). Verify whether or not you want to enable advanced compression. Note: if you are not licensed for Oracle 11g Advanced Compression option do not use this option! Terrible, terrible calamities will befall you if you do! Click Next. Enter the Documaker Admin user name (default "dmkr_admin" is recommended for support purposes) and set the password. Update the System name and ID (must be unique) if you want/need to - since this is a green field install you should be able to use the default System ID. The only time you'd change this is if you were, for some reason, installing a new ODEE system into an existing schema that already had a system. Click Next. Enter the Assembly Line user name (default "dmkr_asline" is recommended) and set the password. Update the Assembly Line name and ID (must be unique) if you want/need to - it's quite possible that at some point you will create another assembly line, in which case you have several methods of doing so. One is to re-run the installer, and in this case you would pick a different assembly line ID and name. Click Next. Note: you can set the DB folder if needed (typically you don’t – see ODEE Installation Guide for specifics. Select the appropriate Application Server type - in this case, our green field install is going to use WebLogic - set the username to weblogic (this is required) and specify your chosen password. This credential will be used to access the application server console/control panel. Keep in mind that there are specific criteria on password choices that are required by WebLogic, but are not enforced by the installer (e.g. must contain a number, must be of a certain length, etcetera). Choose a strong password. Set the connection information for the JMS server. Note that for the 12.3.x version, the installer creates a separate JVM (WebLogic managed server) that hosts the JMS server, whereas prior editions place the JMS server on the AdminServer.  You may also specify a separate URL to the JMS server in case you intend to move the JMS resources to a separate/different server (e.g. back to AdminServer). You'll need to provide a login principal and credentials - for simplicity I usually make this the same as the WebLogic domain user, however this is not a secure practice! Make your JMS principal different from the WebLogic principal and choose a strong password, then click Next. Specify the Hot Folder(s) (comma-delimited if more than one) - this is the directory/directories that is/are monitored by ODEE for jobs to process. Click Next. If you will be setting up an SMTP server for ODEE to send emails, you may configure the connection details here. The details required are simple: hostname, port, user/password, and the sender's address (e.g. emails will appear to be sent by the address shown here so if the recipient clicks "reply", this is where it will go). Click Next. If you will be using Oracle WebCenter:Content (formerly known as Oracle UCM) you can enable this option and set the endpoints/credentials here. If you aren't sure, select False - you can always go back and enable this later. I'm almost 76% certain there will be a post sometime in the future that details how to configure ODEE + WCC:C! Click Next. If you will be using Oracle UMS for sending MMS/text messages, you can enable and set the endpoints/credentials here. As with UCM, if you're not sure, don't enable it - you can always set it later. Click Next. On this screen you can change the endpoints for the Documaker Web Service (DWS), and the endpoints for approval processing in Documaker Interactive. The deployment process for ODEE will create 3 managed WebLogic servers for hosting various Documaker components (JMS, Interactive, DWS, Dashboard, Documaker Administrator, etcetera) and it will set the ports used for each of these services. In this screen you can change these values if you know how you want to deploy these managed servers - but for now we'll just accept the defaults. Click Next. Verify the installation details and click Install. You can save the installation into a response file if you need to (which might be useful if you want to rerun this installation in an unattended fashion). Allow the installation to progress... Click Next. You can save the response file if needed (e.g. in case you forgot to save it earlier!) Click Finish. That's it, you're done with the initial installation. Have a look around the ODEE_HOME that you just installed (remember we selected c:\oracle\odee_1?) and look at the files that are laid down. Don't change anything just yet! Stay tuned for the next segment where we complete and verify the installation. 

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  • Comparison of languages by usage type?

    - by Tom
    Does anyone know of a good place to go find comparisons of programming languages by the intended platform/usage? Basically, what I want to know, is of the more popular languages, which ones are meant for high level application development, low level system development, mobile development, web, etc. If there's a good listing out there already, I'm not finding it so far. Does anyone know of a place that would have this? Thanks.

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  • Getting baseline and performance stats - the easy way.

    - by fatherjack
    OK, pretty much any DBA worth their salt has read Brent Ozar's (Blog | Twitter) blog about getting a baseline of your server's performance counters and then getting the same counters at regular intervals afterwards so that you can track performance trends and evidence how you are making your servers faster or cope with extra load without costing your boss any money for hardware upgrades. No? well, go read it now. I can wait a while as there is a great video there too...http://www.brentozar.com/archive/2006/12/dba-101-using-perfmon-for-sql-performance-tuning/,...(read more)

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  • How do you track third-party software licenses?

    - by emddudley
    How do you track licenses for third-party libraries that you use in your software? How did you vet the licenses? Sometimes licenses change or libraries switch licenses--how do you stay up to date? At the moment I've got an Excel spreadsheet with worksheets for third-party software, licenses, and the projects we use them on (organized like a relational database). It seems to work OK, but I think it will go out-of-date pretty quickly.

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  • Ubuntu 14.04 has a bunch of old kernel directories

    - by NoBugs
    I saw in Disk Usage Analyzer I have 3.13.0-xx for 8 minor versions of the kernel in /lib/modules. Each is around 200MB. I remember having to go through in Synaptic and remove those old Linux versions before, but hasn't this bug been fixed? Is it just paranoid default setting, that perhaps all of the last half dozen kernels might become unbootable, so it keeps each old one around? Or do I have some developer setting enabled by accident that causes this?

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  • I'd like to switch from 32-bit to 64-bit within same version

    - by Marty Fried
    I have a 32-bit installation of 11.10 on my 64-bit (4 GB) home AMD system. I have recently read up a bit on 64-bit version, and it seems that it would be a marginally better choice now for me. I have read about several methods to help reinstall all the various apps, using either dpkg's get-selections/set-selections and dselect in various ways, or using synaptic's save/get markings. The problem here is that I've read several variations, and I'm not sure which is best. I have enough disk space to do this with a brand new partition, so I'm not too worried about destroying anything, but I don't really want to make it my life's work, hence my appeal for expert tips. Since it's the same version, would it be safe to copy configuration files from the 32-bit system? I'd guess my home directory and /etc might be enough, and would save at least most of the time to reconfigure. But are there difference in configuration files in either of these directories for 32 vs 64 bits that might cause problems? After reinstalling to 64-bit, I can then continue along the 64 bit path for upgrades, but I thought it would be easier to switch the same version, than to try to reinstall apps and upgrade at the same time. Some methods I've seen suggested, among others: A. From Ubuntu forums On your old system (assuming it is still working), start up Synaptic and go: File->Save Markings and choose a file name along with a location (like a USB drive) that you can use when you have installed your new system). You need to check on the bottom: "Save full state, not only changes" This file contains a list of all your currently installed packages, and when you have installed and booted up your new system (and configured your repositories to the best for your location - as we all do, don't we?) then start up Synaptic and go: File-Read Markings and point it at your saved file, and after that has completed then select Apply to kick off the download & installation of all of those packages you had installed previously! B. From the same discussion: According to section 6.4.9 of the Debian Reference Manual, the following will save both the list of packages installed and their debconf configuration: # dpkg --get-selections "*" >myselections # or use \* # debconf-get-selections > debconfsel.txt and the following will reinstall and reconfigure them: # dselect update # debconf-set-selections < debconfsel.txt # dpkg --set-selections <myselections # apt-get -u dselect-upgrade # or dselect install C. A variation on the above I've seen a lot, this from stackoverflow: dpkg --get-selections > package_list then on the new install: cat package_list | sudo dpkg --set-selections && sudo apt-get dselect-upgrade I don't really understand B, or why it's slightly different than many others.

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  • Google I/O 2012 - Building Android Applications that Use Web APIs

    Google I/O 2012 - Building Android Applications that Use Web APIs Yaniv Inbar Google offers a large and growing set of back-end services, from AdSense to Tasks to Calendar to Google+, that can enrich your app, and increasingly they have a uniform set of APIs. This session discusses how to use them efficiently and securely, including authenticating safely and with good user experience, and describes Android-specific app-level optimizations. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 563 12 ratings Time: 55:14 More in Science & Technology

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  • Move projectile in direction the gun is facing

    - by Manderin87
    I am attempting to have a projectile follow the direction a gun is facing. When using the following code I am unable to make the projectile go in the right direction. float speed = .5f; float dX = (float) -Math.cos(Math.toRadians(degree)) * speed; float dY = (float) Math.sin(Math.toRadians(degree)) * speed; Can anyone tell me what I am doing wrong? The degree is the direction the gun is facing in degree's.

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  • adding tagged / dynamic pages in sitemap

    - by sam
    ive got a blog thats been running for about a year ive made about 200 posts, and there should be about 220 pages to index (additional pages for about / contact ect). When i go to crawl the site i get 1900 pages because of all the pages that are related to tags ive used in my blogs these 70% of these pages only contain one blog post. When submitting my site map to google should i exclude all pages with /tagged/ in the url so ill only be submitting unqiue pages, or should i submit the full site map ?

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  • Complex Event Processing and SQL in London next week

    - by simonsabin
    Don’t forget that we have the Stream Insight team coming to London and will be presenting at a SQL Social event on the 9th June. Stream Insight is one of the exciting new features in SQL Server 2008 R2. There are numerous uses of Stream Insight one being Algorithmic Trading an exciting topic in the banking sector. For details of what Stream Insight is go to the teams blog http://blogs.msdn.com/streaminsight/archive/2010/04/22/rtm.aspx and follow some of the links. For more details of the SQL Social...(read more)

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  • Google I/O 2010: Google TV Keynote - YouTube Leanback

    Google I/O 2010: Google TV Keynote - YouTube Leanback Due to licensing and permissions issues, we are unable to show the full Google TV demonstration from the Day 2 keynote at Google I/O. Until we are able to get these permissions, please check out these clips. For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 1 0 ratings Time: 02:56 More in Science & Technology

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  • unity-panel apps running in the background

    - by blade19899
    i noticed that some of my apps are in the background in unity-panel. the apps are vmware-workstation,jupiter, empathy this is what i mean as you can see on the left some of my apps are running but in the background if i didn't set my unity-panel to see-through i wouldn't have noticed it. if i restart my laptop and start empathy it doesn't go in the background and also when i run compiz --replace the apps are back in the foreground this happens a lot when i am working my apps are suddenly in the unity-panel background?

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  • Alcatel-Lucent: Enterprise 2.0: The Top 5 Things I would Do Over

    - by Kellsey Ruppel
    Happy Monday! Does anyone else feel as if the weekend went entirely too quickly? At least for those of us in the United States, we have the 4th of July Holiday next week to look forward to This week on the blog, we are going to focus on "WebCenter by Example" and highlight best practices from customers and partners. I recently came across this article and I think this is a great example of how we can learn from one another when it comes to social collaboration adoption. Do you agree with Jem? What things or best practices have you learned in your organizations?  By Jem Janik, Enterprise community manager, Alcatel-Lucent  Not so long ago, Engage, the Alcatel-Lucent employee social network and collaboration platform, celebrated its third birthday. With more than 25,000 members actively interacting each month, Engage has been a big enough success that it’s been the subject of external articles, and often those of us who helped launch it will go out and speak about what aspects contributed to that success. Hindsight is still 20/20 and what it takes to successfully launch an enterprise 2.0 community is fairly well-known now.  Today I want to tell you what I suspect you really want to know about.  As the enterprise community manager for Engage, after three years in, what are the top 5 things I wish we (and I mostly mean me) could do over? #5 Define your analytics solution from the start There is so much to do when you launch a community and initially growing it without complete chaos is quite a task.  It doesn’t take too long to get to a point where you want to focus your continued efforts in growing company collaboration.  Do people truly talk across regional boundaries or have we shifted siloed conversations to a new platform.  Is there one organization that doesn’t interact with another? If you are lucky you’ll have someone in your community team well versed in the world of databases and SQL queries, but it takes time to figure out what backend analytics data actually means. Professional support can be expensive and it may be hard to justify later as it typically has the community manager as the only main customer.  Figure out what you think you’ll want to know and how to get it early on. The sooner the better even if it doesn’t seem that critical at the time. #4 Lobbies guide you to the right places One piece of feedback that comes up more and more as we keep growing Engage is it’s hard to find stuff, or new people are not sure where to start. Something we’re doing now is defining some general topic areas of interest to be like “lobbies” into the platform and some common hashtags to go with them. I liken this to walking into a large medical or professional building for the first time.  There are hundreds of offices, and you look to a sign in the lobby to get guided to the right place for you.  We’re building that sign for members now, but again we missed the boat as the majority of the company has had their initial Engage experience. #3 Clean up, clean up, clean up Knowledge work and folksonomies are messy! The day we opened the doors to Engage I would have said we should keep everything ever created in Engage with an argument that it was a window into our collective knowledge so nothing should go.  Well, 6000+ groups and 200,000+ pieces of content later, I’ve changed my mind.  As previously mentioned, with too much “stuff” the system can be overwhelming to new members and it makes it harder to get what you’re looking for.   Do we need that help document about a tool we no longer have? NO!  Do we need that group that had 1 document and 2 discussions in the last two years? NO! Should we only have one group about a given topic instead of 4?  YES! Last fall, Engage defined a cleanup process for groups not used for a long time.  We also formed a volunteer cleaning army who are extra eyes on the hunt for “stuff” that should be updated, merged, or deleted.  It’s better late than never, but in line with what’s becoming a theme I wish these efforts had started earlier. #2 Communications & local community management One of the most important aspects of my job is to make sure people who should be talking to each other are actually doing it.  Connecting people to the other people they should know, the groups they should join, a piece of content that shouldn’t be missed.   I have worked both inside and outside of communications teams, and they are the best informed people in your company.  They know when something big is coming, how it impacts employees, how it fits with strategy, who else knows more, etc.  Having communications professionals who are power users can help scale up community management because they are already so well connected.  They also need to have the platform skills to pay attention without suffering email overload, how to grab someone’s attention, etc.  I wish I’d had figured this out much earlier.  If I had I would have groomed more communications colleagues into advocates and power members right at the start. #1 Grooming advocates vs. natural advocates I’ve just alluded to this above already. The very best advocates are those who naturally embrace your platform and automatically start to see new ways to work within it.  Those advocates seem to come out of the woodwork naturally since some of them are early adopters.  Not surprisingly, our best advocates today are those same people who were willing to come kick the tires when the community was completely empty.  Unfortunately, we didn’t get a global spread of those natural advocates.  I did ask around when we first launched for other people who might be good candidates, but didn’t push too hard as there were so many other things to get ready.  That was a mistake.  If I could get a redo I would have formally asked for people to be assigned where there were gaps and groomed them into an advocate.  Today as we find new advocates to fill the gaps, people are hesitant as the initial set has three years of practice are ahead of the curve power members; it definitely would have been easier earlier on. As fairly early adopters to corporate scale enterprise collaboration, there hasn’t been a roadmap to follow as we’ve grown Engage, which is part of the fun! It’s clear a lot of issues are more easily tackled the earlier you identify and begin to correct them, and I’ve identified the main five I wish I could redo.  In the spirit of collaboration, I hope someone else learns from my mistakes! View the original article by Jem here. 

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  • Google I/O 2012 - Introducing Google Compute Engine

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