Windows RDP cannot connect to x64 server from XP SP3+
- by Tom
Hi all,
I have a strange problem that I can't seem to find the answer to anywhere online. The issue has to do with using Windows RDP to connect to our servers.
Here is what works:
-XP/Vista client (any SPs) connecting to 32-bit Server 2003 machine
-XP (SP2 and lower) client conecting to 64-bit Server 2003 machine
Here is what does not work:
- XP SP3+/Vista client connecting to 64-bit Server 2003 machine
It appears that the issue is that XP SP3 and Vista clients cannot connect to x64 Server 2003 boxes. After entering the username/password, we get an error message saying the below, and the connection drops:
To log on to this remote computer, you must have Terminal Server User Access persmissions on this computer. By default, members of the Remote Desktop Users group have these permissions. If you are not a member of the Remote Desktop Users group or another group that has these persmissions, or if the Remote Desktop User group does not have these permissions, you must be granted these permissions manually.
The issue is that the user is a member of the Administrators group, which has permission. Also, logging in using the same username, but from an XP SP2 machine, has no problems at all.
I hope I explained this well enough, and any help/insight that can be given would be greatly appreciated.
Thanks,
Tom
