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  • SQL Authority News – Play by Play with Pinal Dave – A Birthday Gift

    - by Pinal Dave
    Today is my birthday. Personal Note When I was young, I was always looking forward to my birthday as on this day, I used to get gifts from everybody. Now when I am getting old on each of my birthday, I have almost same feeling but the direction is different. Now on each of my birthday, I feel like giving gifts to everybody. I have received lots of support, love and respect from everybody; and now I must return it back.Well, on this birthday, I have very unique gifts for everybody – my latest course on SQL Server. How I Tune Performance I often get questions where I am asked how do I work on a normal day. I am often asked that how do I work when I have performance tuning project is assigned to me. Lots of people have expressed their desire that they want me to explain and demonstrate my own method of solving performance problem when I am facing real world problem. It is a pretty difficult task as in the real world, nothing goes as planned and usually planned demonstrations have no place there. The real world, demands real solutions and in a timely fashion. If a consultant goes to industry and does not demonstrate his/her capabilities in very first few minutes, it does not matter how much fame he/she is, the door is shown to them eventually. It is true and in my early career, I have faced it quite commonly. I have learned the trick to be honest from the start and request absolutely transparent communication from the organization where I am to consult. Play by Play Play by Play is a very unique setup. It is not planned and it is a step by step course. It is like a reality show – a very real encounter to the problem and real problem solving approach. I had a great time doing this course. Geoffrey Grosenbach (VP of Pluralsight) sits down with me to see what a SQL Server Admin does in the real world. This Play-by-Play focuses on SQL Server performance tuning and I go over optimizing queries and fine-tuning the server. The table of content of this course is very simple. Introduction In the introduction I explained my basic strategies when I am approached by a customer for performance tuning. Basic Information Gathering In this module I explain how I do gather various information for performance tuning project. It is very crucial to demonstrate to customers for consultant his capability of solving problem. I attempt to resolve a small problem which gives a big positive impact on performance, consultant have to gather proper information from the start. I demonstrate in this module, how one can collect all the important performance tuning metrics. Removing Performance Bottleneck In this module, I build upon the previous module’s statistics collected. I analysis various performance tuning measures and immediately start implementing various tweaks on the performance, which will start improving the performance of my server. This is a very effective method and it gives immediate return of efforts. Index Optimization Indexes are considered as a silver bullet for performance tuning. However, it is not true always there are plenty of examples where indexes even performs worst after implemented. The key is to understand a few of the basic properties of the index and implement the right things at the right time. In this module, I describe in detail how to do index optimizations and what are right and wrong with Index. If you are a DBA or developer, and if your application is running slow – this is must attend module for you. I have some really interesting stories to tell as well. Optimize Query with Rewrite Every problem has more than one solution, in this module we will see another very famous, but hard to master skills for performance tuning – Query Rewrite. There are few do’s and don’ts for any query rewrites. I take a very simple example and demonstrate how query rewrite can improve the performance of the query at many folds. I also share some real world funny stories in this module. This course is hosted at Pluralsight. You will need a valid login for Pluralsight to watch  Play by Play: Pinal Dave course. You can also sign up for FREE Trial of Pluralsight to watch this course. As today is my birthday – I will give 10 people (randomly) who will express their desire to learn this course, a free code. Please leave your comment and I will send you free code to watch this course for free. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLAuthority News, T SQL, Video

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  • Download Microsoft MSDN Magazine PDF Issues For Offline Reading

    - by Kavitha
    MSDN Magazine is a must read for every Microsoft developer. It provides in-depth analysis and excellent guides on all the latest Microsoft development tools and technologies. Every month one can grab this magazine on the stands or read it online for free. What if you want to read the magazine offline on your PC or mobile devices? Just grab a PDF version of the magazine and read it whenever you want. The PDF version of MSDN magazines are very handy for travellers who don’t get access to internet always. In this post we are going to provide you links to download PDF version, source code and online version of every month MSDN Magazine issue starting from 2010. Bookmark this post and keep checking it monthly to get access to MSDN Magazine links. December 2010 Issue    Download PDF(not yet available)    Download Source Code    Read Magazine Online        November 2010 Issue    Download PDF (not yet available)    Read Magazine Online    Download Source Code       October 2010 Issue    Download PDF    Download Source Code    Read Magazine Online        September 2010 Issue    Download PDF    Download Source Code    Read Magazine Online       August 2010 Issue    Download PDF    Download Source Code    Read Magazine Online       July 2010 Issue    Download PDF    Download Source Code    Read Magazine Online       June 2010 Issue    Download PDF    Download Source Code    Read Magazine Online       May 2010 Issue      Download PDF    Download Source Code    Read Magazine Online       April 2010 Issue    Download PDF    Read Magazine Online    Download Source Code       March 2010 Issue    Download PDF    Download Source Code    Read Magazine Online       February 2010 Issue    Download PDF    Download Source Code    Read Magazine Online       January 2010 Issue    Download PDF    Download Source Code    Read Magazine Online This article titled,Download Microsoft MSDN Magazine PDF Issues For Offline Reading, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Messaging Systems – Handshaking, Reconciliation and Tracking for Data Transparency

    - by Ahsan Alam
    As many corporations build business partnerships with other organizations, the need to share information becomes necessary. Large amount of data sharing using snail mail, email and/or fax are quickly becoming a thing of the past. More and more organizations are relying heavily on Ftp and/or Web Service to exchange data. Corporations apply wide range of technologies and techniques based on available resources and data transfer needs. Sometimes, it involves simple home-grown applications. Other times, large investments are made on products like BizTalk, TIBCO etc. Complexity of information management also varies significantly from one organizations to another. Some may deal with handful of simple steps to process and manage shared data; whereas others may rely on fairly complex processes with heavy interaction with internal and external systems in order to serve the business needs. It is not surprising that many of these systems end up becoming black boxes over a period of time. Consequently, people and business start to rely more and more on developers and support personnel just to extract simple information adding to the loss of productivity. One of the most important factor in any business is transparency to data irrespective of technology preferences and the complexity of business processes. Not knowing the state of data could become very costly to the business. Being involved in messaging systems for some time now, I have heard the same type of questions over and over again. Did we transmit messages successfully? Did we get responses back? What is the expected turn-around-time? Did the system experience any errors? When one company transmits data to one or more company, it may invoke a set of processes that could complete in matter of seconds, or it could days. As data travels from one organizations to another, the uncertainty grows, and the longer it takes to track uncertain state of the data the costlier it gets for the business, So, in every business scenario, it's extremely important to be aware of the state of the data.   Architects of messaging systems can take several steps to aid with data transparency. Some forms of data handshaking and reconciliation mechanism as well as extensive data tracking can be incorporated into the system to provide clear visibility to the data. What do I mean by handshaking and reconciliation? Some might consider these to be a single concept; however, I like to consider them in two unique categories. Handshaking serves as message receipts or acknowledgment. When one transmits messages to another, the receiver must acknowledge each message by sending immediate responses for each transaction. Whenever we use Web Services, handshaking is often achieved utilizing request/reply pattern. Similarly, if Ftp is used, a receiver can acknowledge by dropping messages for the sender as soon as the files are picked up. These forms of handshaking or acknowledgment informs the message sender and receiver that a successful transaction has occurred. I have mentioned earlier that it could take anywhere from a few seconds to a number of days before shared data is completely processed. In addition, whenever a batched transaction is used, processing time for each data element inside the batch could also vary significantly. So, in order to successfully manage data processing, reconciliation becomes extremely important; otherwise it may result into data loss or in some cases hefty penalty. Reconciliation can be done in many ways. Partner organizations can share and compare ad hoc reports to achieve reconciliation. On the other hand, partners can agree on some type of systematic reconciliation messages. Systems within responsible parties can trigger messages to partners as soon as the data process completes.   Next step in the data transparency is extensive data tracking. Some products such as BizTalk and TIBCO provide built-in functionality for data tracking; however, built-in functionality may not always be adequate. Sometimes additional tracking system (or databases) needs to be built in order monitor all types of data flow including, message transactions, handshaking, reconciliation, system errors and many more. If these types of data are captured, then these can be presented to business users in any forms or fashion. When business users are empowered with such information, then the reliance on developers and support teams decreases dramatically.   In today's collaborative world of information sharing, data transparency is key to the success of every business. The state of business data will constantly change. However, when people have easier access to various states of data, it allows them to make better and quicker decisions. Therefore, I feel that data handshaking, reconciliation and tracking is very important aspect of messaging systems.

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  • My History with Agile

    - by Robert May
    I’m going to write my history with Agile here.  That way, in future posts, I can refer back to it, instead of typing it out in the post that contains information you may actually want to read.  Note that I’m actually a pretty senior developer, and do lots of technical interviews.  I’m an Agile fan because of the difference it makes in peoples lives and the improvement in quality it brings, and I’ll sacrifice my technological advance to help teams. Management History I started management pretty early in my career, starting with the first job that I ever had.  I actually do NOT have a CS or similar degree.  I have a Bachelor’s of Business Administration with an emphasis in Computer Information Systems. My first management gigs were around call center work and were very schedule oriented.  I didn’t understand the true value of teams, and I’m ashamed to admit, I actually installed a fingerprint scanner as a time clock in this job.  I shudder to think of the impact that I had on the team spirit.  I didn’t even trust them enough to fill out their time cards correctly.  How sad. I was managing nearly 100 people in this position, with the help of a great set of subordinates. I did try to come up with reward programs for the team, but again, didn’t understand the concept of team, so instead of letting the team determine how the rewards should work, I mandated from on high, which isn’t a good thing. I was told that I wasn’t the type that would be a good manager by people whom I respected a lot.  They said it because I was a computer geek, since they don’t understand good management either, but in retrospect, they were right about me then.  I was too green. After my first job, I went on to other jobs and with the exception of one job, I’ve managed people at them all.  The rest of the management story is important for understanding agile, so I’ll save it for my next post. Technical History I’ve been in software development for many, many years.  I technically started programming on a commodore 64 in basic.  I didn’t know that I was programming, but I was sure having fun.  That was followed by batch files, Gorilla hacking (I always had to win), WordPerfect Macro programming and other things that taught me the basics. My first “real” job was with a telephone company, and that’s where I made my first database application in DataEase, wrote my first VBA app and started using real programming tools, like turbo pascal, vb3-vb5, and semi-real tools like RPG and VisualRPG.  I wrote my first web page in 1994, and built my first data driven web page in 1995 using perlDB.  You really can do anything with Perl.  At this time, I also started a Linux based internet service provider that is still in operation today.  One of the people I worked with is now a Microsoft employee building and designing frameworks you probably know well.  Smart guy.  I also built my first ASP applications connecting to Sql Server 6.5, setup Exchange 5.5 for the company, and many other system administration stuff.  I’m a programmer by choice, mostly because I don’t really like PC support. From there, I went on to a large state agency.  I got to see and maintain true waterfall projects.  5 years of maintaining the 200 VB COM+ (MTS, actually) dlls that were used to calculate a single number is a long time.  That was all Microsoft DNS technologies.  SQL Server and VB6 were the tools of choice, although .net started to be a factor near the end of employment.  I did some heavy XML work at this job and even wrote an XSD parser and validator in VB6 that was a shim until MSXML 3.0 came out.  Prior to 3.0, XSD’s weren’t supported, and I didn’t want to write DTDs. Ironically, jobs after this were more generic.  I pretty much settled in on the .net framework and revisions of it.  Lots of WPF, some silverlight, lots of ASP.NET, some SQL Azure, lots of SQL Server, some Oracle, but I don’t think that I was as passionate about development and technologies.  I was more into the management of development.  I like people. Technorati Tags: Agile,history

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  • Running Jetty under Windows Azure Using RoleEntryPoint in a Worker Role

    - by Shawn Cicoria
    This post is built upon the work of Mario Kosmiskas and David C. Chou’s prior postings – from here: http://blogs.msdn.com/b/mariok/archive/2011/01/05/deploying-java-applications-in-azure.aspx  http://blogs.msdn.com/b/dachou/archive/2010/03/21/run-java-with-jetty-in-windows-azure.aspx As Mario points out in his post, when you need to have more control over the process that starts, it generally is better left to a RoleEntryPoint capability that as of now, requires the use of a CLR based assembly that is deployed as part of the package to Azure. There were things I liked especially about Mario’s post – specifically, the ability to pull down the JRE and Jetty runtimes at role startup and instantiate the process using the extracted bits.  The way Mario initialized the java process (and Jetty) was to take advantage of a role startup task configured as part of the service definition.  This is a great quick way to kick off processes or tasks prior to your role entry point.  However, if you need access to service configuration values or role events, that’s where RoleEntryPoint comes in.  For this PoC sample I moved the logic for retrieving the bits for the jre and jetty to the worker roles OnStart – in addition to moving the process kickoff to the OnStart method.  The Run method at this point is there to loop and just report the status of the java process. Beyond just making things more parameterized, both Mario’s and David’s articles still form the essence of the approach. The solution that accompanies this post provides all the necessary .NET based Visual Studio project.  In addition, you’ll need: 1. Jetty 7 runtime http://www.eclipse.org/jetty/downloads.php 2. JRE http://www.oracle.com/technetwork/java/javase/downloads/index.html Once you have these the first step is to create archives (zips) of the distributions.  For this PoC, the structure of the archive requires that the root of the archive looks as follows: JRE6.zip jetty---.zip Upload the contents to a storage container (block blob), and for this example I used /archives as the location.  The service configuration has several settings that allow, which is the advantage of using RoleEntryPoint, the ability to provide these things via native configuration support from Azure in a worker role. Storage Explorer You can use development storage for testing this out – the zipped version of the solution is configured for development storage.  When you’re ready to deploy, you update the two settings – 1 for diagnostics and the other for the storage container where the /archives are going to be stored. <?xml version="1.0" encoding="utf-8"?> <ServiceConfiguration serviceName="HostedJetty" osFamily="2" osVersion="*"> <Role name="JettyWorker"> <Instances count="1" /> <ConfigurationSettings> <!--<Setting name="Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString" value="DefaultEndpointsProtocol=https;AccountName=<accountName>;AccountKey=<accountKey>" />--> <Setting name="Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString" value="UseDevelopmentStorage=true" /> <Setting name="JettyArchive" value="jetty-distribution-7.3.0.v20110203b.zip" /> <Setting name="StartRole" value="true" /> <Setting name="BlobContainer" value="archives" /> <Setting name="JreArchive" value="jre6.zip" /> <!--<Setting name="StorageCredentials" value="DefaultEndpointsProtocol=https;AccountName=<accountName>;AccountKey=<accountKey>"/>--> <Setting name="StorageCredentials" value="UseDevelopmentStorage=true" />   For interacting with Storage you can use several tools – one tool that I like is from the Windows Azure CAT team located here: http://appfabriccat.com/2011/02/exploring-windows-azure-storage-apis-by-building-a-storage-explorer-application/  and shown in the prior picture At runtime, during role initialization and startup, Azure will call into your RoleEntryPoint.  At that time the code will do a dynamic pull of the 2 archives and extract – using the Sharp Zip Lib <link> as Mario had demonstrated in his sample.  The only different here is the use of CLR code vs. PowerShell (which is really CLR, but that’s another discussion). At this point, once the 2 zips are extracted, the Role’s file system looks as follows: Worker Role approot From there, the OnStart method (which also does the download and unzip using a simple StorageHelper class) kicks off the Java path and now you have Java! Task Manager Jetty Sample Page A couple of things I’m working on to enhance this is to extract the jre and jetty bits not to the appRoot but to a resource location defined as part of the service definition. ServiceDefinition.csdef <?xml version="1.0" encoding="utf-8"?> <ServiceDefinition name="HostedJetty" xmlns="http://schemas.microsoft.com/ServiceHosting/2008/10/ServiceDefinition"> <WorkerRole name="JettyWorker"> <Imports> <Import moduleName="Diagnostics" /> <Import moduleName="RemoteAccess" /> <Import moduleName="RemoteForwarder" /> </Imports> <Endpoints> <InputEndpoint name="JettyPort" protocol="tcp" port="80" localPort="8080" /> </Endpoints> <LocalResources> <LocalStorage name="Archives" cleanOnRoleRecycle="false" sizeInMB="100" /> </LocalResources>   As the concept matures a bit, being able to update dynamically the content or jar files as part of a running java solution is something that is possible through continued enhancement of this simple model. The Visual Studio 2010 Solution is located here: HostingJavaSln_NDA.zip

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  • And the Winners of Fusion Middleware Innovation Awards in Data Integration are…

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} At OpenWorld, we announced the winners of Fusion Middleware Innovation Awards 2012. Raymond James and Morrison Supermarkets were selected for the data integration category for their innovative use of Oracle’s data integration products and the great results they have achieved. In this blog I would like to briefly introduce you to these award winning projects. Raymond James is a diversified financial services company, which provides financial planning, wealth management, investment banking, and asset management. They are using Oracle GoldenGate and Oracle Data Integrator to feed their operational data store (ODS), which supports application services across the enterprise. A major requirement for their project was low data latency, as key decisions are made based on the data in the ODS. They were able to fulfill this requirement due to the Oracle Data Integrator’s integrated solution with Oracle GoldenGate. Oracle GoldenGate captures changed data from different systems including Oracle Database, HP NonStop and Microsoft SQL Server into a single data store on SQL Server 2008. Oracle Data Integrator provides data transformations for the ODS. Leveraging ODI’s integration with GoldenGate, Raymond James now sees a 9 second median latency (from source commit to ODS target commit). The ODS solution delivers high quality, accurate data for consuming applications such as Raymond James’ next generation client and portfolio management systems as well as real-time operational reporting. It enables timely information for making better decisions. There are more benefits Raymond James achieved with this implementation of Oracle’s data integration solution. The software developers and architects of this solution, Tim Garrod and Ryan Fonnett, have told us during their presentation at OpenWorld that they also reduced application complexity significantly while improving developer productivity through trusted operational services. They were able to utilize CDC to generate alerts for business users, and for applications (for example for cache hydration mechanisms). One cool innovation example among many in this project is that using ODI's flexible architecture, Tim and Ryan could build 24/7 self-healing processes. And these processes have hardly failed. Integration processes fixes the errors itself. Pretty amazing; and a great solution for environments that need such reliability and availability. (You can see Tim and Ryan’s photo with the Innovation Award above.) The other winner of this year in the data integration category, Morrison Supermarkets, is the UK’s 4th largest grocery retailer. The company has been migrating all their legacy applications on to a new-world application set based on Oracle and consolidating all BI on to a single Oracle platform. The company recently implemented Oracle Exadata as the data warehouse engine and uses Oracle Business Intelligence EE. Their goal with deploying GoldenGate and ODI was to provide BI data to the enterprise in a way that it also supports operational decision making requirements from a wide range of Oracle based ERP applications such as E-Business Suite, PeopleSoft, Oracle Retail Suite. They use GoldenGate’s log-based change data capture capabilities and Oracle Data Integrator to populate the Oracle Retail Data Model. The electronic point of sale (EPOS) integration solution they built processes over 80 million transactions/day at busy periods in near real time (15 mins). It provides valuable insight to Retail and Commercial teams for both intra-day and historical trend analysis. As I mentioned in yesterday’s blog, the right data integration platform can transform the business. Here is another example: The point-of-sale integration enabled the grocery chain to optimize its stock management, leading to another award: Morrisons won the Grocer 33 award in 2012 - beating all other major UK supermarkets in product availability. Congratulations, Morrisons,on another award! Celebrating the innovation and the success of our customers with Oracle’s data integration products was definitely a highlight of Oracle OpenWorld for me. I look forward to hearing more from Raymond James, Morrisons, and the other customers that presented their data integration projects at OpenWorld, on how they are creating more value for their organizations.

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  • World Record Batch Rate on Oracle JD Edwards Consolidated Workload with SPARC T4-2

    - by Brian
    Oracle produced a World Record batch throughput for single system results on Oracle's JD Edwards EnterpriseOne Day-in-the-Life benchmark using Oracle's SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2. The workload includes both online and batch workload. The SPARC T4-2 server delivered a result of 8,000 online users while concurrently executing a mix of JD Edwards EnterpriseOne Long and Short batch processes at 95.5 UBEs/min (Universal Batch Engines per minute). In order to obtain this record benchmark result, the JD Edwards EnterpriseOne, Oracle WebLogic and Oracle Database 11g Release 2 servers were executed each in separate Oracle Solaris Containers which enabled optimal system resources distribution and performance together with scalable and manageable virtualization. One SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2 utilized only 55% of the available CPU power. The Oracle DB server in a Shared Server configuration allows for optimized CPU resource utilization and significant memory savings on the SPARC T4-2 server without sacrificing performance. This configuration with SPARC T4-2 server has achieved 33% more Users/core, 47% more UBEs/min and 78% more Users/rack unit than the IBM Power 770 server. The SPARC T4-2 server with 2 processors ran the JD Edwards "Day-in-the-Life" benchmark and supported 8,000 concurrent online users while concurrently executing mixed batch workloads at 95.5 UBEs per minute. The IBM Power 770 server with twice as many processors supported only 12,000 concurrent online users while concurrently executing mixed batch workloads at only 65 UBEs per minute. This benchmark demonstrates more than 2x cost savings by consolidating the complete solution in a single SPARC T4-2 server compared to earlier published results of 10,000 users and 67 UBEs per minute on two SPARC T4-2 and SPARC T4-1. The Oracle DB server used mirrored (RAID 1) volumes for the database providing high availability for the data without impacting performance. Performance Landscape JD Edwards EnterpriseOne Day in the Life (DIL) Benchmark Consolidated Online with Batch Workload System Rack Units BatchRate(UBEs/m) Online Users Users /Units Users /Core Version SPARC T4-2 (2 x SPARC T4, 2.85 GHz) 3 95.5 8,000 2,667 500 9.0.2 IBM Power 770 (4 x POWER7, 3.3 GHz, 32 cores) 8 65 12,000 1,500 375 9.0.2 Batch Rate (UBEs/m) — Batch transaction rate in UBEs per minute Configuration Summary Hardware Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 4 x 300 GB 10K RPM SAS internal disk 2 x 300 GB internal SSD 2 x Sun Storage F5100 Flash Arrays Software Configuration: Oracle Solaris 10 Oracle Solaris Containers JD Edwards EnterpriseOne 9.0.2 JD Edwards EnterpriseOne Tools (8.98.4.2) Oracle WebLogic Server 11g (10.3.4) Oracle HTTP Server 11g Oracle Database 11g Release 2 (11.2.0.1) Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE – Universal Business Engine workload of 61 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large and medium UBEs, and the QPROCESS queue for short UBEs run concurrently. Oracle's UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers, two Oracle WebLogic Servers 11g Release 1 coupled with two Oracle Web Tier HTTP server instances and one Oracle Database 11g Release 2 database on a single SPARC T4-2 server were hosted in separate Oracle Solaris Containers bound to four processor sets to demonstrate consolidation of multiple applications, web servers and the database with best resource utilizations. Interrupt fencing was configured on all Oracle Solaris Containers to channel the interrupts to processors other than the processor sets used for the JD Edwards Application server, Oracle WebLogic servers and the database server. A Oracle WebLogic vertical cluster was configured on each WebServer Container with twelve managed instances each to load balance users' requests and to provide the infrastructure that enables scaling to high number of users with ease of deployment and high availability. The database log writer was run in the real time RT class and bound to a processor set. The database redo logs were configured on the raw disk partitions. The Oracle Solaris Container running the Enterprise Application server completed 61 Short UBEs, 4 Long UBEs concurrently as the mixed size batch workload. The mixed size UBEs ran concurrently from the Enterprise Application server with the 8,000 online users driven by the LoadRunner. See Also SPARC T4-2 Server oracle.com OTN JD Edwards EnterpriseOne oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Oracle Fusion Middleware oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 09/30/2012.

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  • Unique Business Value vs. Unique IT

    - by barry.perkins
    When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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  • Juniper Strategy, LLC is hiring SharePoint Developers&hellip;

    - by Mark Rackley
    Isn’t everybody these days? It seems as though there are definitely more jobs than qualified devs these days, but yes, we are looking for a few good devs to help round out our burgeoning SharePoint team. Juniper Strategy is located in the DC area, however we will consider remote devs for the right fit. This is your chance to get in on the ground floor of a bright company that truly “gets it” when it comes to SharePoint, Project Management, and Information Assurance. We need like-minded people who “get it”, enjoy it, and who are looking for more than just a job. We have government and commercial opportunities as well as our own internal product that has a bright future of its own. Our immediate needs are for SharePoint .NET developers, but feel free to submit your resume for us to keep on file as it looks as though we’ll need several people in the coming months. Please email us your resume and salary requirements to [email protected] Below are our official job postings. Thanks for stopping by, we look forward to  hearing from you. Senior SharePoint .NET Developer Senior developer will focus on design and coding of custom, end-to-end business process solutions within the SharePoint framework. Senior developer with the ability to serve as a senior developer/mentor and manage day-to-day development tasks. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. For selected development path, prepare technical specification and build the solution. Assist project manager with defining development task schedule and level-of-effort. Lead technical solution deployment. Job Requirements Minimum of 7 years experience in agile development, with at least 3 years of SharePoint-related development experience (SPS, SharePoint 2007/2010, WSS2-4). Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Experience with using multiple data sources/repositories for database CRUD activities, including relational databases, SAP, Oracle e-Business. Experience with designing and deploying performance-based solutions in SharePoint for business processes that involve a very large number of records. Experience designing dynamic dashboards and mashups with data from multiple sources (internal to SharePoint as well as from external sources). Experience designing custom forms to facilitate user data entry, both with and without leveraging Forms Services. Experience building custom web part solutions. Experience with designing custom solutions for processing underlying business logic requirements including, but not limited to, SQL stored procedures, C#/ASP.Net workflows/event handlers (including timer jobs) to support multi-tiered decision trees and associated computations. Ability to create complex solution packages for deployment (e.g., feature-stapled site definitions). Must have impeccable communication skills, both written and verbal. Seeking a "tinkerer"; proactive with a thirst for knowledge (and a sense of humor). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. Applicants must pass a skills assessment test. MCP/MCTS or comparable certification preferred. Salary & Travel Negotiable SharePoint Project Lead Define project task schedule, work breakdown structure and level-of-effort. Serve as principal liaison to the customer to manage deliverables and expectations. Day-to-day project and team management, including preparation and maintenance of project plans, budgets, and status reports. Prepare technical briefings and presentation decks, provide briefs to C-level stakeholders. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. The SharePoint Project Lead will be working with SharePoint architects and system owners to perform requirements/gap analysis and develop the underlying functional specifications. Once we have functional specifications as close to "final" as possible, the Project Lead will be responsible for preparation of the associated technical specification/development blueprint, along with assistance in preparing IV&V/test plan materials with support from other team members. This person will also be responsible for day-to-day management of "developers", but is also expected to engage in development directly as needed.  Job Requirements Minimum 8 years of technology project management across the software development life-cycle, with a minimum of 3 years of project management relating specifically to SharePoint (SPS 2003, SharePoint2007/2010) and/or Project Server. Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Ability to interact and collaborate effectively with team members and stakeholders of different skill sets, personalities and needs. General "development" skill set required is a fundamental understanding of MOSS 2007 Enterprise, SP1/SP2, from the top-level of skinning to the core of the SharePoint object model. Impeccable communication skills, both written and verbal, and a sense of humor are required. The projects will require being at a client site at least 50% of the time in Washington DC (NW DC) and Maryland (near Suitland). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. PMP certification, PgMP preferred. Salary & Travel Negotiable

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  • SQLAuthority News – Technical Review of Learning at Koenig Solutions

    - by pinaldave
    Yesterday I finished my 3 days fast track in person learning of course End to End SQL Server Business Intelligence at Koenig Solutions. You can read my previous article over here regarding why am I learning SQL Server. Yesterday I blogged about my experience of arriving to Training Center and my induction with the center. The Training Days I had enrolled for three days training so my routine each of the three days was very much same. However, the content every day was different as I was learning something new every day. Let me describe a few of the interesting details of my daily routine. A Single Student Batch The best part of my training was that in my training batch, I am single student. Koenig is known to smaller batches and often they have single student batches as well. I was very much delighted to know that I will have dedicated access and attention from my trainer in my batch as I will be single student in my batch. In most of the labs I have observed there are no more than 4 students at any time. Prakash and Pinal 7:30 AM Breakfast Talk We all students gather at 7:30 in breakfast area. The best time of the day. I was the only Indian student in the group. The other students were from USA, Canada, Nigeria, Bhutan, Tanzania, and a few others from other countries. I immediately become the source of information and reference manual. Though the distance between Delhi and Bangalore is 2000+ KM I was considered as a local guy. 8:30 AMHeading to Training Center Every day without fail at 8:30 the van started from our accommodation to the training center. As mentioned in an earlier blog post the distance is about 5 minutes and we were able to reach at the location before 8:45. This gave us some time settle in before our class starts at 9:00 AM. 9:00 AM Order Lunch Food Well it may sound funny that we just had breakfast 30 minutes but the first thing everybody has to do is to order lunch as soon as the class starts. There is an online training portal to order food for the day. Everybody has to place their order early during the day so the food arrives on time during lunch time. Everybody can order whatever they want to order using an online ordering system. The options are plenty and everybody can order what they like. 9:05 AM Learning Starts After deciding the lunch we started the learning. I was very fortunate to have a very experienced trainer - Prakash Chheatry. Though I have never met him before I have heard a lot about Prakash. He is known as the top most SQL Server Trainer in India. His student list contains some of the very well known SQL Server Experts of the world and few of SQL Server “best seller” book authors. Learning continues till 1:00 PM with one tea-coffee break in between. 1:00 PM Lunch The lunch time is again the fun time. We all students get together in the afternoon and tell the stories of the world. Indeed the best part of the day beside learning new stuff. 4:55 PM Ready to Return We stop at 4:55 as at precisely 5:00 PM the van stops by the institute which takes us back to our accommodation. Trust me seriously long long day always but the amount of the learning is the win of the day. 7:30 PM Dinner Time After coming back to the accommodation I study till 7:30 and then rush for dinner. Dinner is world cuisine and deserts are really delicious. After dinner every day I have written a blog and retired early as the next day is always going to be busier than the present day. What did I learn As I mentioned earlier I know SQL Server fairly well. I had expressed the same in my conversation as well. This is the reason I was assigned a fairly senior trainer and we learned everything quite quickly. As I know quite a few things we went pretty fast in many topics. There were a few things, I wanted to learn in detail as well practice on the labs. We slowed down where we wanted and rush through the concepts where I was very comfortable. Here is the list of the things which we covered in action pack three days. Introduction to Business Intelligence (Intro) SQL Server Analysis Service (Theory and Lab) SQL Server Integration Service  (Theory and Lab) SQL Server Reporting Service  (Theory and Lab) SQL Server PowerPivot (Lab) UDM (Theory) SharePoint Concepts (Theory) Power View (Demo) Business Intelligence and Security (Discussion) Well, I was delighted that I was able to refresh lots of concepts during these three days. Thanks to my trainer and my friend who helped me to have a good learning experience. I believe all the learning  will help me in my growth and future career. With this I end my this experience. I am planning to have another online learning experience later this month. I will blog about my experience as I begin it. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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  • Independence Day for Software Components &ndash; Loosening Coupling by Reducing Connascence

    - by Brian Schroer
    Today is Independence Day in the USA, which got me thinking about loosely-coupled “independent” software components. I was reminded of a video I bookmarked quite a while ago of Jim Weirich’s “Grand Unified Theory of Software Design” talk at MountainWest RubyConf 2009. I finally watched that video this morning. I highly recommend it. In the video, Jim talks about software connascence. The dictionary definition of connascence (con-NAY-sense) is: 1. The common birth of two or more at the same time 2. That which is born or produced with another. 3. The act of growing together. The brief Wikipedia page about Connascent Software Components says that: Two software components are connascent if a change in one would require the other to be modified in order to maintain the overall correctness of the system. Connascence is a way to characterize and reason about certain types of complexity in software systems. The term was introduced to the software world in Meilir Page-Jones’ 1996 book “What Every Programmer Should Know About Object-Oriented Design”. The middle third of that book is the author’s proposed graphical notation for describing OO designs. UML became the standard about a year later, so a revised version of the book was published in 1999 as “Fundamentals of Object-Oriented Design in UML”. Weirich says that the third part of the book, in which Page-Jones introduces the concept of connascence “is worth the price of the entire book”. (The price of the entire book, by the way, is not much – I just bought a used copy on Amazon for $1.36, so that was a pretty low-risk investment. I’m looking forward to getting the book and learning about connascence from the original source.) Meanwhile, here’s my summary of Weirich’s summary of Page-Jones writings about connascence: The stronger the form of connascence, the more difficult and costly it is to change the elements in the relationship. Some of the connascence types, ordered from weak to strong are: Connascence of Name Connascence of name is when multiple components must agree on the name of an entity. If you change the name of a method or property, then you need to change all references to that method or property. Duh. Connascence of name is unavoidable, assuming your objects are actually used. My main takeaway about connascence of name is that it emphasizes the importance of giving things good names so you don’t need to go changing them later. Connascence of Type Connascence of type is when multiple components must agree on the type of an entity. I assume this is more of a problem for languages without compilers (especially when used in apps without tests). I know it’s an issue with evil JavaScript type coercion. Connascence of Meaning Connascence of meaning is when multiple components must agree on the meaning of particular values, e.g that “1” means normal customer and “2” means preferred customer. The solution to this is to use constants or enums instead of “magic” strings or numbers, which reduces the coupling by changing the connascence form from “meaning” to “name”. Connascence of Position Connascence of positions is when multiple components must agree on the order of values. This refers to methods with multiple parameters, e.g.: eMailer.Send("[email protected]", "[email protected]", "Your order is complete", "Order completion notification"); The more parameters there are, the stronger the connascence of position is between the component and its callers. In the example above, it’s not immediately clear when reading the code which email addresses are sender and receiver, and which of the final two strings are subject vs. body. Connascence of position could be improved to connascence of type by replacing the parameter list with a struct or class. This “introduce parameter object” refactoring might be overkill for a method with 2 parameters, but would definitely be an improvement for a method with 10 parameters. This points out two “rules” of connascence:  The Rule of Degree: The acceptability of connascence is related to the degree of its occurrence. The Rule of Locality: Stronger forms of connascence are more acceptable if the elements involved are closely related. For example, positional arguments in private methods are less problematic than in public methods. Connascence of Algorithm Connascence of algorithm is when multiple components must agree on a particular algorithm. Be DRY – Don’t Repeat Yourself. If you have “cloned” code in multiple locations, refactor it into a common function.   Those are the “static” forms of connascence. There are also “dynamic” forms, including… Connascence of Execution Connascence of execution is when the order of execution of multiple components is important. Consumers of your class shouldn’t have to know that they have to call an .Initialize method before it’s safe to call a .DoSomething method. Connascence of Timing Connascence of timing is when the timing of the execution of multiple components is important. I’ll have to read up on this one when I get the book, but assume it’s largely about threading. Connascence of Identity Connascence of identity is when multiple components must reference the entity. The example Weirich gives is when you have two instances of the “Bob” Employee class and you call the .RaiseSalary method on one and then the .Pay method on the other does the payment use the updated salary?   Again, this is my summary of a summary, so please be forgiving if I misunderstood anything. Once I get/read the book, I’ll make corrections if necessary and share any other useful information I might learn.   See Also: Gregory Brown: Ruby Best Practices Issue #24: Connascence as a Software Design Metric (That link is failing at the time I write this, so I had to go to the Google cache of the page.)

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  • Data Mining Resources

    - by Dejan Sarka
    There are many different types of analyses, each one with its own pros and cons. Relational reports have a predefined structure, and end users cannot change it. They are simple to use for end users. Reports can use real-time data and snapshots of data to show the state of a report at specific points in time. One of the drawbacks is that report authoring is limited to IT pros and advanced users. Any kind of dynamic restructuring is very limited. If real-time data is used for a report, the report has a negative impact on the performance of the source system. Processing of the reports might be slow because the data comes from relational database management systems, which are not optimized for reporting only. If you create a semantic model of your data, your end users can create ad-hoc report structures. However, the development is more complex because a developer is needed to create these semantic models. For OLAP, you typically use specialized database management systems. You get lightning speed of analyses. End users can use rich and thin clients to interactively change the structure of the report. Typically, they do it graphically. However, the development of an OLAP system is many times quite complex. It involves the preparation and maintenance of an enterprise data warehouse and OLAP cubes. In order to exploit the possibility of real-time restructuring of reports, the users must be both active and educated. The data is usually stale, as it is loaded into data warehouses and OLAP cubes with a scheduled process. With data mining, a structure is not selected in advance; it searches for the structure. As a result, data mining can give you the most valuable results because you can discover patterns you did not expect. A data mining model structure is limited only by the attributes that you use to train the model. One of the drawbacks is that a lot of knowledge is needed for a successful data mining project. End users have to understand the results. Subject matter experts and IT professionals need to understand business problem thoroughly. The development might be sometimes even more complex than the development of OLAP cubes. Each type of analysis has its own place in an enterprise system. SQL Server has tools for all kinds of analyses. However, data mining is the most advanced way of analyzing the data; this is the “I” in BI. In order to get the most out of it, you need to learn quite a lot. In this blog post, I am gathering together resources for learning, including forthcoming events. Books Multiple authors: SQL Server MVP Deep Dives – I wrote an introductory data mining chapter there. Erik Veerman, Teo Lachev and Dejan Sarka: MCTS Self-Paced Training Kit (Exam 70-448): Microsoft SQL Server 2008 - Business Intelligence Development and Maintenance – you can find a good overview of a complete BI solution, including data mining, in this book. Jamie MacLennan, ZhaoHui Tang, and Bogdan Crivat: Data Mining with Microsoft SQL Server 2008 – can’t miss this book if you want to mine your data with SQL Server tools. Michael Berry, Gordon Linoff: Mastering Data Mining: The Art and Science of Customer Relationship Management – data mining from both, business and technical perspective. Dorian Pyle: Data Preparation for Data Mining – an in-depth book about data preparation. Thomas and Ronald Wonnacott: Introductory Statistics – if you thought that you could get away without statistics, then you are not serious about data mining. Jiawei Han and Micheline Kamber: Data Mining Concepts and Techniques – in-depth explanation of the most popular data mining algorithms. Michael Berry and Gordon Linoff: Data Mining Techniques – another book that explains data mining algorithms, more fro a business perspective. Paolo Guidici: Applied Data Mining – very mathematical book, only if you enjoy statistics and mathematics in general. Forthcoming presentations I am presenting two data mining related sessions during the PASS Summit in Charlotte, NC: Wednesday, October 16th, 2013 - Fraud Detection: Notes from the Field – I am showing how to use data mining for a specific business problem. The presentation is based on real-life projects. Friday, October 18th: Excel 2013 Advanced Analytics – I am focusing on Excel Data Mining Add-ins, and how to use them together with Power Pivot and other add-ins. This is the most you can get out of Excel. Sinergija 2013, Belgrade, Serbia Tuesday, October 22nd: Excel 2013 Analytics to the Max – another presentation focusing on the most advanced analytics you can get in Excel. SQL Rally Amsterdam, Netherlands Thursday, November 7th: Advanced Analytics in Excel 2013 – and again I am presenting about data mining in Excel. Why three different titles for the same presentation? I don’t know, I guess I forgot the name I proposed every time right after I sent the proposal. Courses Data Mining with SQL Server 2012 – I wrote a 3-day course for SolidQ. If you are interested in this course, which I could also deliver in a shorter seminar way, you can contact your closes SolidQ subsidiary, or, of course, me directly on addresses [email protected] or [email protected]. This course could also complement the existing courseware portfolio of training providers, which are welcome to contact me as well. OK, now you know: no more excuses, start learning data mining, get the most out of your data

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  • JavaScript Class Patterns

    - by Liam McLennan
    To write object-oriented programs we need objects, and likely lots of them. JavaScript makes it easy to create objects: var liam = { name: "Liam", age: Number.MAX_VALUE }; But JavaScript does not provide an easy way to create similar objects. Most object-oriented languages include the idea of a class, which is a template for creating objects of the same type. From one class many similar objects can be instantiated. Many patterns have been proposed to address the absence of a class concept in JavaScript. This post will compare and contrast the most significant of them. Simple Constructor Functions Classes may be missing but JavaScript does support special constructor functions. By prefixing a call to a constructor function with the ‘new’ keyword we can tell the JavaScript runtime that we want the function to behave like a constructor and instantiate a new object containing the members defined by that function. Within a constructor function the ‘this’ keyword references the new object being created -  so a basic constructor function might be: function Person(name, age) { this.name = name; this.age = age; this.toString = function() { return this.name + " is " + age + " years old."; }; } var john = new Person("John Galt", 50); console.log(john.toString()); Note that by convention the name of a constructor function is always written in Pascal Case (the first letter of each word is capital). This is to distinguish between constructor functions and other functions. It is important that constructor functions be called with the ‘new’ keyword and that not constructor functions are not. There are two problems with the pattern constructor function pattern shown above: It makes inheritance difficult The toString() function is redefined for each new object created by the Person constructor. This is sub-optimal because the function should be shared between all of the instances of the Person type. Constructor Functions with a Prototype JavaScript functions have a special property called prototype. When an object is created by calling a JavaScript constructor all of the properties of the constructor’s prototype become available to the new object. In this way many Person objects can be created that can access the same prototype. An improved version of the above example can be written: function Person(name, age) { this.name = name; this.age = age; } Person.prototype = { toString: function() { return this.name + " is " + this.age + " years old."; } }; var john = new Person("John Galt", 50); console.log(john.toString()); In this version a single instance of the toString() function will now be shared between all Person objects. Private Members The short version is: there aren’t any. If a variable is defined, with the var keyword, within the constructor function then its scope is that function. Other functions defined within the constructor function will be able to access the private variable, but anything defined outside the constructor (such as functions on the prototype property) won’t have access to the private variable. Any variables defined on the constructor are automatically public. Some people solve this problem by prefixing properties with an underscore and then not calling those properties by convention. function Person(name, age) { this.name = name; this.age = age; } Person.prototype = { _getName: function() { return this.name; }, toString: function() { return this._getName() + " is " + this.age + " years old."; } }; var john = new Person("John Galt", 50); console.log(john.toString()); Note that the _getName() function is only private by convention – it is in fact a public function. Functional Object Construction Because of the weirdness involved in using constructor functions some JavaScript developers prefer to eschew them completely. They theorize that it is better to work with JavaScript’s functional nature than to try and force it to behave like a traditional class-oriented language. When using the functional approach objects are created by returning them from a factory function. An excellent side effect of this pattern is that variables defined with the factory function are accessible to the new object (due to closure) but are inaccessible from anywhere else. The Person example implemented using the functional object construction pattern is: var personFactory = function(name, age) { var privateVar = 7; return { toString: function() { return name + " is " + age * privateVar / privateVar + " years old."; } }; }; var john2 = personFactory("John Lennon", 40); console.log(john2.toString()); Note that the ‘new’ keyword is not used for this pattern, and that the toString() function has access to the name, age and privateVar variables because of closure. This pattern can be extended to provide inheritance and, unlike the constructor function pattern, it supports private variables. However, when working with JavaScript code bases you will find that the constructor function is more common – probably because it is a better approximation of mainstream class oriented languages like C# and Java. Inheritance Both of the above patterns can support inheritance but for now, favour composition over inheritance. Summary When JavaScript code exceeds simple browser automation object orientation can provide a powerful paradigm for controlling complexity. Both of the patterns presented in this article work – the choice is a matter of style. Only one question still remains; who is John Galt?

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  • JavaScript Class Patterns

    - by Liam McLennan
    To write object-oriented programs we need objects, and likely lots of them. JavaScript makes it easy to create objects: var liam = { name: "Liam", age: Number.MAX_VALUE }; But JavaScript does not provide an easy way to create similar objects. Most object-oriented languages include the idea of a class, which is a template for creating objects of the same type. From one class many similar objects can be instantiated. Many patterns have been proposed to address the absence of a class concept in JavaScript. This post will compare and contrast the most significant of them. Simple Constructor Functions Classes may be missing but JavaScript does support special constructor functions. By prefixing a call to a constructor function with the ‘new’ keyword we can tell the JavaScript runtime that we want the function to behave like a constructor and instantiate a new object containing the members defined by that function. Within a constructor function the ‘this’ keyword references the new object being created -  so a basic constructor function might be: function Person(name, age) { this.name = name; this.age = age; this.toString = function() { return this.name + " is " + age + " years old."; }; } var john = new Person("John Galt", 50); console.log(john.toString()); Note that by convention the name of a constructor function is always written in Pascal Case (the first letter of each word is capital). This is to distinguish between constructor functions and other functions. It is important that constructor functions be called with the ‘new’ keyword and that not constructor functions are not. There are two problems with the pattern constructor function pattern shown above: It makes inheritance difficult The toString() function is redefined for each new object created by the Person constructor. This is sub-optimal because the function should be shared between all of the instances of the Person type. Constructor Functions with a Prototype JavaScript functions have a special property called prototype. When an object is created by calling a JavaScript constructor all of the properties of the constructor’s prototype become available to the new object. In this way many Person objects can be created that can access the same prototype. An improved version of the above example can be written: function Person(name, age) { this.name = name; this.age = age; } Person.prototype = { toString: function() { return this.name + " is " + this.age + " years old."; } }; var john = new Person("John Galt", 50); console.log(john.toString()); In this version a single instance of the toString() function will now be shared between all Person objects. Private Members The short version is: there aren’t any. If a variable is defined, with the var keyword, within the constructor function then its scope is that function. Other functions defined within the constructor function will be able to access the private variable, but anything defined outside the constructor (such as functions on the prototype property) won’t have access to the private variable. Any variables defined on the constructor are automatically public. Some people solve this problem by prefixing properties with an underscore and then not calling those properties by convention. function Person(name, age) { this.name = name; this.age = age; } Person.prototype = { _getName: function() { return this.name; }, toString: function() { return this._getName() + " is " + this.age + " years old."; } }; var john = new Person("John Galt", 50); console.log(john.toString()); Note that the _getName() function is only private by convention – it is in fact a public function. Functional Object Construction Because of the weirdness involved in using constructor functions some JavaScript developers prefer to eschew them completely. They theorize that it is better to work with JavaScript’s functional nature than to try and force it to behave like a traditional class-oriented language. When using the functional approach objects are created by returning them from a factory function. An excellent side effect of this pattern is that variables defined with the factory function are accessible to the new object (due to closure) but are inaccessible from anywhere else. The Person example implemented using the functional object construction pattern is: var john = new Person("John Galt", 50); console.log(john.toString()); var personFactory = function(name, age) { var privateVar = 7; return { toString: function() { return name + " is " + age * privateVar / privateVar + " years old."; } }; }; var john2 = personFactory("John Lennon", 40); console.log(john2.toString()); Note that the ‘new’ keyword is not used for this pattern, and that the toString() function has access to the name, age and privateVar variables because of closure. This pattern can be extended to provide inheritance and, unlike the constructor function pattern, it supports private variables. However, when working with JavaScript code bases you will find that the constructor function is more common – probably because it is a better approximation of mainstream class oriented languages like C# and Java. Inheritance Both of the above patterns can support inheritance but for now, favour composition over inheritance. Summary When JavaScript code exceeds simple browser automation object orientation can provide a powerful paradigm for controlling complexity. Both of the patterns presented in this article work – the choice is a matter of style. Only one question still remains; who is John Galt?

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  • CQRS - Benefits

    - by Dylan Smith
    Thanks to all the comments and feedback from the last post I think I have a better understanding now of the benefits of CQRS (separate from the benefits of Event Sourcing). I’m going to try and sum it up here, and point out some areas where I could still use some advice: CQRS Benefits Sounds like the primary benefit of CQRS as an architecture is it allows you to create a simpler domain model by sucking out everything related to queries. I can definitely see the benefit to this, in general the domain logic related to commands is the high-value behavior in the software, but the logic required to service the queries would add a lot of low-value “noise” to the domain model that would dilute the high-value (command) behavior – sorting, paging, filtering, pre-fetch paths, etc. Also the most appropriate domain structure for implementing commands might not be the most optimal for implementing queries. To paraphrase Greg, this usually results in a domain model that is mediocre at both, piss-poor at one, or more likely piss-poor at both commands and queries. Not only will you be able to simplify your domain model by pulling out all the query logic, but at least a handful of commands in most systems will probably be “pass-though” type commands with little to no logic that just generate events. If these can be implemented directly in the command-handler and never touch the domain model, this allows you to slim down the domain model even more. Also, if you were to do event sourcing without CQRS, you no longer have a database containing the current state (only the domain model would) which makes it difficult (or impossible) to support ad-hoc querying and/or reporting that is common in most business software. Of course CQRS provides some great scalability benefits, not only scalability but I have to assume that it provides extremely low latency for most operations, especially if you have an asynchronous event bus. I know Greg says that you get a 3x scaling (Commands, Queries, Client) of your ability to perform parallel development, but IMHO, it seems like it only provides 1.5x scaling since even without CQRS you’re going to have your client loosely coupled to your domain - which is still a great benefit to be able to realize. Questions / Concerns If all the queries against an aggregate get pulled out to the Query layer, what if the only commands for that aggregate can be handled in a “pass-through” manner with the command handler directly generating events. Is it possible to have an aggregate that isn’t modeled in the domain model? Are there any issues or downsides to this? I know in the feedback from my previous posts it was suggested that having one domain model handling both commands and queries requires implementing a lot of traversals between objects that wouldn’t be necessary if it was only servicing commands. My question is, do you include traversals in your domain model based on the needs of the code, or based on the conceptual domain model? If none of my Commands require a Customer.Orders traversal, but the conceptual domain includes the concept of a set of orders belonging to a customer – should I model that in my domain model or not? I like the idea of using the Query side of the architecture as a place to put junior devs where the risk of them screwing something up has minimal impact. But I’m not sold on the idea that you can actually outsource it. Like I said in one of my comments on my previous post, the code to handle a query and generate DTO’s is going to be dead simple, but the code to process events and apply them to the tables on the query side is going to require a significant amount of domain knowledge to know which events to listen for to update each of the de-normalized tables (and what changes need to be made when each event is processed). I don’t know about everybody else, but having Indian/Russian/whatever outsourced developers have to do anything that requires significant domain knowledge has never been successful in my experience. And if you need to spec out for each new query which events to listen to and what to do with each one, well that’s probably going to be just as much work to document as it would be to just implement it. Greg made the point in a comment that doing an aggregate query like “Total Sales By Customer” is going to be inefficient if you use event sourcing but not CQRS. I don’t understand why that would be the case. I imagine in that case you’d simply have a method/property on the Customer object that calculated total sales for that customer by enumerating over the Orders collection. Then the application services layer would generate DTO’s off of the Customers collection that included say the CustomerID, CustomerName, TotalSales, or whatever the case may be. As long as you use a snapshotting implementation, I don’t see why that would be anymore inefficient in a DDD+Event Sourcing implementation than in a typical DDD implementation. Like I mentioned in my last post I still have some questions about query logic that haven’t been answered yet, but before I start asking those I want to make sure I have a strong grasp on what benefits CQRS provides.  My main concern with the query logic was that I know I could just toss it all into the query side, but I was concerned that I would be losing the benefits of using CQRS in the first place if I did that.  I want to elaborate more on this though with some example situations in an upcoming post.

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  • Hiding an item conditionally through SPEL in OAF ( VO Extension + Personalization )

    - by Manoj Madhusoodanan
    In this blog I will explain how to conditionally set property of an item through personalization.Let me discuss using a business scenario. My customer wants to make Hold from Payment/ All Invoices column readonly when the Operating Unit is UK ( Configured in a lookup XXCUST_EXCLUDED_ORGS ). Analysis First thing is we have to find out the page and business components. Page: /oracle/apps/pos/supplier/webui/QuickUpdatePGView Object: oracle.apps.pos.supplier.server.SitesVO Solution Download oracle.apps.pos.supplier.server.SitesVO from $JAVA_TOP to JDEV_USER_HOME/myprojects.Make sure the transfer mode of the file (See below table). Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} File Type Transfer Mode .xml ASCII .class Binary .tar Binary .java ASCII  Since there is no VO attribute available to determine the Site Org against the lookup Org we have to add the logic inside a custom VO attribute. So VO extension is required in this scenario. Add an attribute "isPymtReadOnlyStr" in the existing query.This column returns 'Y' if there is a match in the lookup otherwise 'N'. Create a transient attribute "isPymtReadOnly" of type BOOLEAN.This will return TRUE if "isPymtReadOnlyStr" is "Y" otherwise FALSE. The reason behind adding the "isPymtReadOnly" is we are setting the item property as readonly through SPEL.It will recognize only BOOLEAN.But SQL query doesn't support BOOLEAN.So we are building a BOOLEAN attribute from the SQL which will use in the personalization layer to set the item property. Steps 1) Create a new VO xxcust.oracle.apps.pos.supplier.server.XXCUSTSitesVO which extends from oracle.apps.pos.supplier.server.SitesVO. Make sure the binding style should be same as SitesVO. Create the XXCUSTSitesVO which same query of SitesVO.Later we will add the new attribute to XXCUSTSitesVO. At this point of time all the existing VO attributes are of Updatable property as "Always". Press Finish without creating XXCUSTSitesVORowImpl.java 2) Select the XXCUSTSitesVO from JDeveloper Application Navigator. Modify the query and add the extra column. 3) Create a new transient attribute as follows. 4) Once you modify the query all the existing attributes Updatable property will change to Never.So revert that property back to orginal. 5) Create XXCUSTSitesVORowImpl.java by checking the following check box. 6) Add the following code snippet in XXCUSTSitesVORowImpl.java 7) Create the substitution for SitesVO as follows. Following entry will get created in current jpx file.    <Substitutes>      <Substitute OldName ="oracle.apps.pos.supplier.server.SitesVO" NewName ="xxcust.oracle.apps.pos.supplier.server.XXCUSTSitesVO" />   </Substitutes> 8) Migrate XXCUSTSitesVOImpl.java,XXCUSTSitesVORowImpl.java and XXCUSTSitesVO.xml from desktop to actual instance. 9) Migrate the substitution using jpximporter. 10) Restart the server and verify the substitution has done perfectly. 11) Go to /oracle/apps/pos/supplier/webui/QuickUpdatePG and personalize the page.Set the item read only property to ${oa.SitesVO.IsPymtReadOnly} 12) Click on Apply and in next page click on Return to Application. Verify your output.  Note: You can remove the substitution using following script.Please click here.

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  • Integrating Code Metrics in TFS 2010 Build

    - by Jakob Ehn
    The build process template and custom activity described in this post is available here: http://cid-ee034c9f620cd58d.office.live.com/self.aspx/BlogSamples/CodeMetricsSample.zip Running code metrics has been available since VS 2008, but only from inside the IDE. Yesterday Microsoft finally releases a Visual Studio Code Metrics Power Tool 10.0, a command line tool that lets you run code metrics on your applications.  This means that it is now possible to perform code metrics analysis on the build server as part of your nightly/QA builds (for example). In this post I will show how you can run the metrics command line tool, and also a custom activity that reads the output and appends the results to the build log, and also fails he build if the metric values exceeds certain (configurable) treshold values. The code metrics tool analyzes all the methods in the assemblies, measuring cyclomatic complexity, class coupling, depth of inheritance and lines of code. Then it calculates a Maintainability Index from these values that is a measure f how maintanable this method is, between 0 (worst) and 100 (best). For information on hwo this value is calculated, see http://blogs.msdn.com/b/codeanalysis/archive/2007/11/20/maintainability-index-range-and-meaning.aspx. After this it aggregates the information and present it at the class, namespace and module level as well. Running Metrics.exe in a build definition Running the actual tool is easy, just use a InvokeProcess activity last in the Compile the Project sequence, reference the metrics.exe file and pass the correct arguments and you will end up with a result XML file in the drop directory. Here is how it is done in the attached build process template: In the above sequence I first assign the path to the code metrics result file ([BinariesDirectory]\result.xml) to a variable called MetricsResultFile, which is then sent to the InvokeProcess activity in the Arguments property. Here are the arguments for the InvokeProcess activity: Note that we tell metrics.exe to analyze all assemblies located in the Binaries folder. You might want to do some more intelligent filtering here, you probably don’t want to analyze all 3rd party assemblies for example. Note also the path to the metrics.exe, this is the default location when you install the Code Metrics power tool. You must of course install the power tool on all build servers. Using the standard output logging (in the Handle Standard Output/Handle Error Output sections), we get the following output when running the build: Integrating Code Metrics into the build Having the results available next to the build result is nice, but we want to have results integrated in the build result itself, and also to affect the outcome of the build. The point of having QA builds that measure, for example, code metrics is to make it very clear how the code being built measures up to the standards of the project/company. Just having a XML file available in the drop location will not cause the developers to improve their code, but a (partially) failing build will! To do this, we need to write a custom activity that parses the metrics result file, logs it to the build log and fails the build if the values frfom the metrics is below/above some predefined treshold values. The custom activity performs the following steps Parses the XML. I’m using Linq 2 XSD for this, since the XML schema for the result file is available, it is vey easy to generate code that lets you query the structure using standard Linq operators. Runs through the metric result hierarchy and logs the metrics for each level and also verifies maintainability index and the cyclomatic complexity with the treshold values. The treshold values are defined in the build process template are are sent in as arguments to the custom activity If the treshold values are exceeded, the activity either fails or partially fails the current build. For more information about the structure of the code metrics result file, read Cameron Skinner's post about it. It is very simpe and easy to understand. I won’t go through the code of the custom activity here, since there is nothing special about it and it is available for download so you can look at it and play with it yourself. The treshold values for Maintainability Index and Cyclomatic Complexity is defined in the build process template, and can be modified per build definition: I have taken the default value for these settings from my colleague Terje Sandström post on Code Metrics - suggestions for approriate limits. You’ll notice that this is quite an improvement compared to using code metrics inside the IDE, where Red/Yellow/Green limits are fixed (and the default values are somewaht strange, see Terjes post for a discussion on this) This is the first version of the code metrics integration with TFS 2010 Build, I will proabably enhance the functionality and the logging (the “tree view” structure in the log becomes quite hard to read) soon. I will also consider adding it to the Community TFS Build Extensions site when it becomes a bit more mature. Another obvious improvement is to extend the data warehouse of TFS and push the metric results back to the warehouse and make it visible in the reports.

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  • Windows Azure End to End Examples

    - by BuckWoody
    I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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  • Not so long ago in a city not so far away by Carlos Martin

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • OTN Architect Day Headed to Reston, VA - May 16

    - by Bob Rhubart
    In 2011 OTN Architect Day made stops in Chicago, Denver, Phoenix, Redwood Shores, and Toronto. The 2012 series begins with OTN Architect Day in Reston, VA on Wednesday May 16. Registration is now open for this free event, but don't get caught napping -- seating is limited, and the event is just 5 weeks away. The information below reflects the most recent updates to the event agenda, including the addition of Oracle ACE Director Kai Yu as the guest keynote speaker. Kai is Senior System Engineer / Architect at Dell, Inc., and has been very busy of late as a speaker at various industry and Oracle User Group events. I'm very happy Kai has agreed to make the trek from his hometown in Austin, TX to share his insight at the Architect Day event in Reston.  If you're in the area, put this one on your calendar. You won't be sorry.   Venue Sheraton Reston Hotel 11810 Sunrise Valley Drive Reston, VA 20191 Event Agenda 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossman Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. 10:00 am - 10:30 am High Availability Infrastructure for Cloud Computing | Kai Yu Infrastructure high availability is extremely critical to Cloud Computing. In a Cloud system that hosts a large number of databases and applications with different SLAs, any unplanned outage can be devastating, and even a small planned downtime may be unacceptable. This presentation will discuss various technology solutions and the related best practices that system architects should consider in cloud infrastructure design to ensure high availability. 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions: (pick one) Innovations in Grid Computing with Oracle Coherence | Bjorn Boe Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. 11:30 pm - 12:15 pm Breakout Sessions: (pick one) Oracle Enterprise Manager | Joe Diemer Oracle Enterprise Manager (EM) provides complete lifecycle management for the cloud - from automated cloud setup to self-service delivery to cloud operations. In this session you'll learn how to take control of your cloud infrastructure with EM features including Consolidation Planning and Self-Service provisioning with Metering and Chargeback. Come hear how Oracle is expanding its management capabilities into the cloud! Rationalization and Defense in Depth - Two Steps Closer to the Clouds | Dave Chappelle Security represents one of the biggest concerns about cloud computing. In this session we'll get past the FUD with a real-world look at some key issues. We'll discuss the infrastructure necessary to support rationalization and security services, explore architecture for defense -in-depth, and deal frankly with the good, the bad, and the ugly in Cloud security. 12:15 pm - 1:15 pm Lunch 1:40 pm - 2:00 pm Panel Discussion - Q&A 2:00 pm - 2:45 pm Breakout Sessions: (pick one) 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Track B: Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation gives an overview of Oracle's Cloud Reference Architecture, which is part of the Cloud Enterprise Technology Strategy (ETS). Concepts covered include common management layer capabilities, service models, resource pools, and use cases. 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussions 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtable 4:15 pm - 5:00 pm Cocktail Reception / Networking Session schedule and content subject to change.

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  • Weekend With #iPad

    - by andrewbrust
    Saturday morning, I got up, got dressed and took a 7-minute walk up to the Apple Store in New York’s Meatpacking District to pick up my reserved iPad.  This precinct, which borders Greenwich Village (where I live and grew up) was, when I was a kid, a very industrial and smelly neighborhood during the day  and a rough neighborhood at night.  So imagine my sense of irony as I walked up Hudson Street towards 14th Street, to go wait in line with a bunch of hipsters to buy an iPad on launch day. Numerous blue T-shirt-clad Apple store workers were on hand to check people in to the line specifically identified for people who had reserved an iPad.  Others workers passed out water and all of them, I kid you not, applauded people as they got their chance to go into the store and buy their devices.  They also cheered people and yelled “congratulations” as they left.  The event had all the charm of a mass wedding officiated by Reverend Sung Myung Moon.  Once inside, a nice dude named Trey, with lots of tattoos on his calves, helped me and I acquired my device in short order.  Another guy helped me activate the device, which was comical, because that has to be done through iTunes, which I hadn’t logged into in a while. Turns out my user id was my email address from the company I sold 5 1/2 years ago.  Who knew?  Regardless, I go the device working, packed up and left the store, shuddering as I was cheered and congratulated.  By this time (about 10:30am) the line for reserved units and even walk-ins, was gone.  The iPhone launch this was not. As much as I detested the Apple Store experience, I must say the device is really nice.  the screen is bright, the colors are bold, and the experience is ultra-smooth.  I quickly tested Safari, YouTube, Google Maps, and then installed a few apps, including the New York Times Editors’ Choice and a couple of Twitter clients. Some initial raves: Google Maps and Street View on the iPad is just amazing.  The screen is full-size like a PC or Mac, but it’s right in front of you and responding to taps and flicks and pinches and it’s really engulfing.  Video and photos are really nice on this device, despite the fact that 16:9 and anamorphic aspect ration content is letter boxed.  It still looks amazing.  And apps that are designed especially for the iPad, including The Weather Channel and Gilt and Kayak just look stunning.  The richness, the friendly layout, the finger-friendly UIs, and the satisfaction of not having a keyboard between you and the information you’re managing, while you sit on a couch or an easy chair, is just really a beautiful thing.  The mere experience of seeing these apps’ splash screens causes a shiver and Goosebumps.  Truly.  The iPad is not a desktop machine, and it’s not pocket device.  That doesn’t mean it’s useless though.  It’s the perfect “couchtop” computer. Now some downsides: the WiFi radio seems a bit flakey.  More than a few times, I have had to toggle the WiFi off and back on to get it to connect properly.  Worse yet, the iPad is totally bamboozled by the fact that I have four WiFi access points in my house, each with the same SSID.  My laptops are smart enough to roam from one to the other, but the iPad seems to maintain an affinity for the downstairs access point, even if I’m turning it on two flights up.  Telling the iPad to “forget” my WiFi network and then re-associate with it doesn’t help. More downers: as you might expect, there are far more applications developed for the iPhone than the iPad.  And although iPhone apps run on the iPad, that provides about the same experience as watching standard def on a big HD flat panel, complete with the lousy choice of thick black borders or zooming the picture in to fill the screen.  And speaking of iPhone Apps, I can’t get the Sonos one to work.  Ideally, they’d have a dedicated iPad app and it would work on the first try.  And the iPad is just as bad as any netbook when it comes to being a magnet for fingerprints.  The lack of multi-tasking is quite painful too – truly, I don’t mind if only one app can be active at once, but the lack of ability to switch between apps, and the requirement to return to the home screen and re-launch a previous app to switch back, is already old and I’ve had the thing less than 48 hours. These are just initial impressions.  I’ll have a fuller analysis soon, after I’ve had some more break-in time with my new toy.  I’ll be thinking not just about the iPad and iPhone but also about Android, the 2.1 update for which was pushed to my Droid today, and Windows Phone 7, whose “hub” concept I now understand the value of.  This has been a great year for alternative computing devices, and I see no net downside for Apple, Google or Microsoft.  Exciting times.

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  • SQL SERVER – SSIS Parameters in Parent-Child ETL Architectures – Notes from the Field #040

    - by Pinal Dave
    [Notes from Pinal]: SSIS is very well explored subject, however, there are so many interesting elements when we read, we learn something new. A similar concept has been Parent-Child ETL architecture’s relationship in SSIS. Linchpin People are database coaches and wellness experts for a data driven world. In this 40th episode of the Notes from the Fields series database expert Tim Mitchell (partner at Linchpin People) shares very interesting conversation related to how to understand SSIS Parameters in Parent-Child ETL Architectures. In this brief Notes from the Field post, I will review the use of SSIS parameters in parent-child ETL architectures. A very common design pattern used in SQL Server Integration Services is one I call the parent-child pattern.  Simply put, this is a pattern in which packages are executed by other packages.  An ETL infrastructure built using small, single-purpose packages is very often easier to develop, debug, and troubleshoot than large, monolithic packages.  For a more in-depth look at parent-child architectures, check out my earlier blog post on this topic. When using the parent-child design pattern, you will frequently need to pass values from the calling (parent) package to the called (child) package.  In older versions of SSIS, this process was possible but not necessarily simple.  When using SSIS 2005 or 2008, or even when using SSIS 2012 or 2014 in package deployment mode, you would have to create package configurations to pass values from parent to child packages.  Package configurations, while effective, were not the easiest tool to work with.  Fortunately, starting with SSIS in SQL Server 2012, you can now use package parameters for this purpose. In the example I will use for this demonstration, I’ll create two packages: one intended for use as a child package, and the other configured to execute said child package.  In the parent package I’m going to build a for each loop container in SSIS, and use package parameters to pass in a value – specifically, a ClientID – for each iteration of the loop.  The child package will be executed from within the for each loop, and will create one output file for each client, with the source query and filename dependent on the ClientID received from the parent package. Configuring the Child and Parent Packages When you create a new package, you’ll see the Parameters tab at the package level.  Clicking over to that tab allows you to add, edit, or delete package parameters. As shown above, the sample package has two parameters.  Note that I’ve set the name, data type, and default value for each of these.  Also note the column entitled Required: this allows me to specify whether the parameter value is optional (the default behavior) or required for package execution.  In this example, I have one parameter that is required, and the other is not. Let’s shift over to the parent package briefly, and demonstrate how to supply values to these parameters in the child package.  Using the execute package task, you can easily map variable values in the parent package to parameters in the child package. The execute package task in the parent package, shown above, has the variable vThisClient from the parent package mapped to the pClientID parameter shown earlier in the child package.  Note that there is no value mapped to the child package parameter named pOutputFolder.  Since this parameter has the Required property set to False, we don’t have to specify a value for it, which will cause that parameter to use the default value we supplied when designing the child pacakge. The last step in the parent package is to create the for each loop container I mentioned earlier, and place the execute package task inside it.  I’m using an object variable to store the distinct client ID values, and I use that as the iterator for the loop (I describe how to do this more in depth here).  For each iteration of the loop, a different client ID value will be passed into the child package parameter. The final step is to configure the child package to actually do something meaningful with the parameter values passed into it.  In this case, I’ve modified the OleDB source query to use the pClientID value in the WHERE clause of the query to restrict results for each iteration to a single client’s data.  Additionally, I’ll use both the pClientID and pOutputFolder parameters to dynamically build the output filename. As shown, the pClientID is used in the WHERE clause, so we only get the current client’s invoices for each iteration of the loop. For the flat file connection, I’m setting the Connection String property using an expression that engages both of the parameters for this package, as shown above. Parting Thoughts There are many uses for package parameters beyond a simple parent-child design pattern.  For example, you can create standalone packages (those not intended to be used as a child package) and still use parameters.  Parameter values may be supplied to a package directly at runtime by a SQL Server Agent job, through the command line (via dtexec.exe), or through T-SQL. Also, you can also have project parameters as well as package parameters.  Project parameters work in much the same way as package parameters, but the parameters apply to all packages in a project, not just a single package. Conclusion Of the numerous advantages of using catalog deployment model in SSIS 2012 and beyond, package parameters are near the top of the list.  Parameters allow you to easily share values from parent to child packages, enabling more dynamic behavior and better code encapsulation. If you want me to take a look at your server and its settings, or if your server is facing any issue we can Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Calling All Agile Customers-Share Your Stories at the Upcoming PLM Summit

    - by Terri Hiskey
    Now that we've closed the door on another Oracle OpenWorld, planning is in full swing for the next PLM Summit, taking place February 4-6, 2013 in San Francisco, in conjunction with the Oracle Value Chain Summit. This event is a must-attend for all Agile PLM customers. We will be holding five tracks with over forty Agile PLM-focused sessions covering a range of topics and industries. If you'd like to be notified once registration is live for this event, be sure to sign up at www.oracle.com/goto/vcs. CALL FOR PRESENTATIONS: We are looking for some fresh, new customer stories to share with attendees. Read below for descriptions of the five tracks, and the suggested topics that we'd like to hear from customers. If you are interested in presenting at the PLM Summit (and getting a FREE pass to attend if your presentation is accepted!) send me an email at terri.hiskey-AT-oracle.com with: Your proposed session title and the track your session fits into 3-5 bullets of takeaways that attendees will get from your presentation Your complete contact information including name, title, company, telephone number and email The deadline for this call for presentations is Thursday, November 15, so get your submission in soon! PLM Track #1:  Product Insights and Best Practices This track will provide executive attendees and line of business managers with an overview of how Agile PLM has been deployed and used at customers to enable and manage critical product-related business processes including enterprise quality and supplier management, compliance, product cost management, portfolio management, commercialization and software lifecycle management. These sessions will also provide details around how to manage the development and rollout of the solutions and how to achieve and track value. Possible session topics: Software Lifecycle Management Enterprise Quality Management New Product Development Integrated Business Planning ECO effectivity planning Rapid Commercialization             Manage the Design to Release Process for Complex Configured Products PLM for Life Sciences Companies I (Compliant Data Set) PLM for Life Sciences Companies II (eMDR, UDI) Discrete CPG – Private Label Mgmt Cost Management and Strategic Sourcing IP Mgmt in the Semiconductor Industry Implementing the Enterprise Training Record using Agile PLM PLM Track #2: Product Deep Dives & Demos This track is aimed at line of business  and IT managers who would like to understand the benefits of expanding their PLM footprint. The sessions in this track will provide attendees with an up-close and in-depth look Agile PLM’s newer and exciting applications, including analytics and innovation management, and will detail features and functionality that are available in the latest version of Agile PLM Possible session topics: Oracle Product Lifecycle Analytics Integrating PLM with Engineering and Supply Chain Systems Streamline PLM Design to Manufacturing Processes with AutoVue Visualization Solutions         Achieve Environmental Compliance (REACH and ROHS) with Agile Product Governance & Compliance PIM Deep Dive Achieving Integrated Change Control with Agile PLM and E-Business Suite Deploying PLM at Small and Midsize Enterprises Enhancing Oracle PQM w/APQP and 8D functionality Advanced Roles and Privileges – Enabling ITAR Model Unit Effectivity Implementing REACH with 9.3.2 Deploying Job Functions, Functional Teams in 9.3.2 to Improve Your Approval Matrix PLM Track #3: Administration & Integrations This track will provide sessions for Agile administrators, managers and daily Agile PLM users who are preparing to upgrade or looking to extend the use of their current PLM implementation through AIA and process extensions. It will include deeper conversation about Agile PLM features and best practices on managing an Agile PLM infrastructure. Possible session topics: Expand the Value of your Agile Investment with Innovative Process Extension Ideas Ensuring Implementation & Upgrade Success Ensure the Integrity and Accuracy of Product Data Across the Enterprise              Maximize the Benefits of an Integrated Architecture with AIA Integrating your PLM Implementation with ERP               Infrastructure Optimization Expanding Your PLM Implementation PLM Administrator Open Forum Q&A/Discussion FDA Validation Best Practices Best Practices for Managing a large Agile Deployment: Clustering, Load Balancing and Firewalls PLM Track #4: Agile PLM for Process This track is aimed at attendees interested in or currently using Agile PLM for Process. The sessions in this track will go over new features and functionality available in the newest version of PLM for Process and will give attendees an overview on how PLM for Process is being used to manage critical business processes such as formulation, recipe and specification management Possible session topics: PLM for Process Strategy, Roadmap and Update New Product Development and Introduction Effective Product Supplier Collaboration             Leverage Agile Formulation and Compliance to Manage Cost, Compliance, Quality, Labeling and Nutrition Menu Management Innovation Data Management Food Safety/ Introduction of P4P Quality Mgmt PLM Track #5: Agile PLM and Innovation Management This track consists of five sessions, and is for attendees interested in learning more about Oracle’s Agile Innovation Management, an exciting new addition to the Agile PLM application family that redefines the industry’s scope of product lifecycle management. Oracle’s innovation solutions enable companies to collaborate in a focused way among various functional groups (marketing, sales, operations, engineering/R&D and sourcing), combining insights of customer needs/requirements, competition, available technologies, alternate design scenarios and portfolio constraints to deliver what customers truly value. The results are better products, higher margins, greater efficiencies, more satisfied customers and the increased ability to continuously innovate. Possible session topics: Product Innovation Management Solution Overview Product Requirements & Ideation Management Concept Design Management Product Lifecycle Portfolio Management Innovation as a Competitive Differentiator

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  • C# 4.0: Covariance And Contravariance In Generics

    - by Paulo Morgado
    C# 4.0 (and .NET 4.0) introduced covariance and contravariance to generic interfaces and delegates. But what is this variance thing? According to Wikipedia, in multilinear algebra and tensor analysis, covariance and contravariance describe how the quantitative description of certain geometrical or physical entities changes when passing from one coordinate system to another.(*) But what does this have to do with C# or .NET? In type theory, a the type T is greater (>) than type S if S is a subtype (derives from) T, which means that there is a quantitative description for types in a type hierarchy. So, how does covariance and contravariance apply to C# (and .NET) generic types? In C# (and .NET), variance applies to generic type parameters and not to the resulting generic type. A generic type parameter is: covariant if the ordering of the generic types follows the ordering of the generic type parameters: Generic<T> = Generic<S> for T = S. contravariant if the ordering of the generic types is reversed from the ordering of the generic type parameters: Generic<T> = Generic<S> for T = S. invariant if neither of the above apply. If this definition is applied to arrays, we can see that arrays have always been covariant because this is valid code: object[] objectArray = new string[] { "string 1", "string 2" }; objectArray[0] = "string 3"; objectArray[1] = new object(); However, when we try to run this code, the second assignment will throw an ArrayTypeMismatchException. Although the compiler was fooled into thinking this was valid code because an object is being assigned to an element of an array of object, at run time, there is always a type check to guarantee that the runtime type of the definition of the elements of the array is greater or equal to the instance being assigned to the element. In the above example, because the runtime type of the array is array of string, the first assignment of array elements is valid because string = string and the second is invalid because string = object. This leads to the conclusion that, although arrays have always been covariant, they are not safely covariant – code that compiles is not guaranteed to run without errors. In C#, the way to define that a generic type parameter as covariant is using the out generic modifier: public interface IEnumerable<out T> { IEnumerator<T> GetEnumerator(); } public interface IEnumerator<out T> { T Current { get; } bool MoveNext(); } Notice the convenient use the pre-existing out keyword. Besides the benefit of not having to remember a new hypothetic covariant keyword, out is easier to remember because it defines that the generic type parameter can only appear in output positions — read-only properties and method return values. In a similar way, the way to define a type parameter as contravariant is using the in generic modifier: public interface IComparer<in T> { int Compare(T x, T y); } Once again, the use of the pre-existing in keyword makes it easier to remember that the generic type parameter can only be used in input positions — write-only properties and method non ref and non out parameters. Because covariance and contravariance apply only to the generic type parameters, a generic type definition can have both covariant and contravariant generic type parameters in its definition: public delegate TResult Func<in T, out TResult>(T arg); A generic type parameter that is not marked covariant (out) or contravariant (in) is invariant. All the types in the .NET Framework where variance could be applied to its generic type parameters have been modified to take advantage of this new feature. In summary, the rules for variance in C# (and .NET) are: Variance in type parameters are restricted to generic interface and generic delegate types. A generic interface or generic delegate type can have both covariant and contravariant type parameters. Variance applies only to reference types; if you specify a value type for a variant type parameter, that type parameter is invariant for the resulting constructed type. Variance does not apply to delegate combination. That is, given two delegates of types Action<Derived> and Action<Base>, you cannot combine the second delegate with the first although the result would be type safe. Variance allows the second delegate to be assigned to a variable of type Action<Derived>, but delegates can combine only if their types match exactly. If you want to learn more about variance in C# (and .NET), you can always read: Covariance and Contravariance in Generics — MSDN Library Exact rules for variance validity — Eric Lippert Events get a little overhaul in C# 4, Afterward: Effective Events — Chris Burrows Note: Because variance is a feature of .NET 4.0 and not only of C# 4.0, all this also applies to Visual Basic 10.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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