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  • The Internet of Things & Commerce: Part 2 -- Interview with Brian Celenza, Commerce Innovation Strategist

    - by Katrina Gosek, Director | Commerce Product Strategy-Oracle
    Internet of Things & Commerce Series: Part 2 (of 3) Welcome back to the second installation of my three part series on the Internet of Things & Commerce. A few weeks ago, I wrote “The Next 7,000 Days” about how we’ve become embedded in a digital architecture in the last 7,000 days since the birth of the internet – an architecture that everyday ties the massive expanse of the internet evermore closely with our physical lives. This blog series explores how this new blend of virtual and material will change how we shop and how businesses sell. Now enjoy reading my interview with Brian Celenza, one of the chief strategists in our Oracle Commerce innovation group. He comments on the past, present, and future of the how the growing Internet of Things relates and will relate to the buying and selling of goods on and offline. -------------------------------------------- QUESTION: You probably have one of the coolest jobs on our team, Brian – and frankly, one of the coolest jobs in our industry. As part of the innovation team for Oracle Commerce, you’re regularly working on bold features and groundbreaking commerce-focused experiences for our vision demos. As you look back over the past couple of years, what is the biggest trend (or trends) you’ve seen in digital commerce that started to bring us closer to this idea of what people are calling an “Internet of Things”? Brian: Well as you look back over the last couple of years, the speed at which change in our industry has moved looks like one of those blurred movement photos – you know the ones where the landscape blurs because the observer is moving so quickly your eye focus can’t keep up. But one thing that is absolutely clear is that the biggest catalyst for that speed of change – especially over the last three years – has been mobile. Mobile technology changed everything. Over the last three years the entire thought process of how to sell on (and offline) has shifted because of mobile technology advances. Particularly for eCommerce professionals who have started to move past the notion of “channels” for selling goods to this notion of “Mobile First”… then the Web site. Or more accurately, that everything – smartphones, web, store, tablet – is just one channel or has to act like one singular access point to the same product catalog, information and content. The most innovative eCommerce professionals realized some time ago that it’s not ideal to build an eCommerce Web site and then build everything on top of or off of it. Rather, they want to build an eCommerce API and then integrate it will all other systems. To accomplish this, they are leveraging all the latest mobile technologies or possibilities mobile technology has opened up: 4G and LTE, GPS, bluetooth, touch screens, apps, html5… How has this all started to come together for shopping experiences on and offline? Well to give you a personal example, I remember visiting an Apple store a few years ago and being amazed that I didn’t have to wait in line because a store associate knew everything about me from my ID – right there on the sales floor – and could check me out anywhere. Then just a few months later (when like any good addict) I went back to get the latest and greatest new gadget, I felt like I was stealing it because I could check myself out with my smartphone. I didn’t even need to see a sales associate OR go to a cash register. Amazing. And since then, all sort sorts of companies across all different types of industries – from food service to apparel –  are starting to see mobile payments in the billions of dollars now thanks not only to the convenience factor but to smart loyalty rewards programs as well. These are just some really simple current examples that come to mind. So many different things have happened in the last couple of years, it’s hard to really absorb all of the quickly – because as soon as you do, everything changes again! Just like that blurry speed photo image. For eCommerce, however, this type of new environment underscores the importance of building an eCommerce API – a platform that has services you can tap in to and build on as the landscape changes at a fever pitch. It’s a mobile first perspective. A web service perspective – particularly if you are thinking of how to engage customers across digital and physical spaces. —— QUESTION: Thanks for bringing us into the present – some really great examples you gave there to put things into perspective. So what do you see as the biggest trend right now around the “Internet of Things” – and what’s coming next few years? Brian: Honestly, even sitting where I am in the innovation group – it’s hard to look out even 12 months because, well, I don’t even think we’ve fully caught up with what is possible now. But I can definitely say that in the last 12 months and in the coming 12 months, in the technology and eCommerce world it’s all about iBeacons. iBeacons are awesome tools we have right now to tie together physical and digital shopping experiences. They know exactly where you are as a shopper and can communicate that to businesses. Currently there seem to be two camps of thought around iBeacons. First, many people are thinking of them like an “indoor GPS”, which to be fair they literally are. The use case this first camp envisions for iBeacons is primarily for advertising and marketing. So they use iBeacons to push location-based promotions to customers if they are close to a store or in a store. You may have seen these types of mobile promotions start to pop up occasionally on your smart phone as you pass by a store you’ve bought from in the past. That’s the work of iBeacons. But in my humble opinion, these promotions probably come too early in the customer journey and although they may be well timed and work to “convert” in some cases, I imagine in most they are just eroding customer trust because they are kind of a “one-size-fits-all” solution rather than one that is taking into account what exactly the customer might be looking for in that particular moment. Maybe they just want more information and a promotion is way too soon for that type of customer. The second camp is more in line with where my thinking falls. In this case, businesses take a more sensitive approach with iBeacons to customers’ needs. Instead of throwing out a “one-size-fits-all” to any passer by with iBeacons, the use case is more around looking at the physical proximity of a customer as an opportunity to provide a service: show expert reviews on a product they may be looking at in a particular aisle of a store, offer the opportunity to compare prices (and then offer a promotion), signal an in-store associate if a customer has been in the store for more than 10 minutes in one place. These are all less intrusive more value-driven uses of iBeacons. And they are more about building customer trust through service. To take this example a bit further into the future realm of “Big Data” and “Internet of Things” businesses could actually use the Oracle Commerce Platform and iBeacons to “silently” track customer movement w/in the store to provide higher quality service. And this doesn’t have to be creepy or intrusive. Simply if a customer has been in a particular department or aisle for more than a 5 or 10 minutes, an in-store associate could come over an offer some assistance already knowing customer preferences from their online profile and maybe even seeing the items in a shopping cart they started at home. None of this has to be revealed to the customer, but it certainly could boost the level of service an in-store sales associate could provide. Or, in another futuristic example, stores could use the digital footprint of the physical store transmitted by iBeacons to generate heat maps of the store that could be tracked over time. Imagine how much you could find out about which parts of the store are more busy during certain parts of the day or seasons. This could completely revolutionize how physical merchandising is deployed or where certain high value / new items are placed. And / or this use of iBeacons could also help businesses figure out if customers are getting held up in certain parts of the store during busy days like Black Friday. If long lines are causing customers to bounce from a physical store and leave those holiday gifts behind, maybe having employees with mobile check as an option could remove the cash register bottleneck. But going to back to my original statement, it’s all still very early in the story for iBeacons. The hardware manufacturers are still very new and there is still not one clear standard.  Honestly, it all goes back to building and maintaining an extensible and flexible platform for anywhere engagement. What you’re building today should allow you to rapidly take advantage of whatever unimaginable use cases wait around the corner. ------------------------------------------------------ I hope you enjoyed the brief interview with Brian. It’s really awesome to have such smart and innovation-minded individuals on our Oracle Commerce innovation team. Please join me again in a few weeks for Part 3 of this series where I interview one of the product managers on our team about how the blending of digital and in-store selling in influencing our product development and vision.

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  • Transforming Customer Experiences Through Agile Commerce With Forrester Research’s Brian Walker – April 4th Webinar

    - by Jeri Kelley
    eBusiness today has fundamentally changed. Platforms and technologies must be flexible to support a number of business functions - marketing, merchandising, shopping, customer service - across a variety of digital channels and provide customers with a seamless, well-designed brand experience. Join us for this complimentary webinar on Wednesday, April 4th, 2012 at 12:00pm ET as Forrester Research’s Brian Walker provides expert insight on: The latest innovations, best practices, and industry trends in agile commerce, and how brands can maximize efforts How forward-thinking companies today are leveraging technology to deliver powerful customer experiences across touchpoints  The future of eBusiness and agile commerce Register Now!

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  • Transforming Customer Experiences Through Agile Commerce With Forrester Research’s Brian Walker – April 4th Webinar

    - by Jeri Kelley
    eBusiness today has fundamentally changed. Platforms and technologies must be flexible to support a number of business functions - marketing, merchandising, shopping, customer service - across a variety of digital channels and provide customers with a seamless, well-designed brand experience. Join us for this complimentary webinar on Wednesday, April 4th, 2012 at 12:00pm ET as Forrester Research’s Brian Walker provides expert insight on: The latest innovations, best practices, and industry trends in agile commerce, and how brands can maximize efforts How forward-thinking companies today are leveraging technology to deliver powerful customer experiences across touchpoints  The future of eBusiness and agile commerce Register Now!

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  • Webcast with Brian Griffin, Ancestry, 2013 Winner 10 Best Web Support Sites

    - by Tuula Fai
    The web is one of the fastest growing channels for providing service, support and information, as seen in The Service Council's (TSC) latest multi-channel research survey. Join TSC's Chief Customer Officer Sumair Dutta as he shares key findings from his current customer experience research from over 200 organizations. Sumair will be joined by Brian Griffin, Senior Program Manager, Global Support Experience, Ancestry.com who will show how Ancestry is using the web as a powerful tool to enhance self-service opportunities and increase customer engagement. Smarter Web Service Educast Thursday, November 14th 2 pm ET / 11 am PT Register: http://bit.ly/1cwz4Ns  

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  • Who IS Brian Solis?

    - by Michael Snow
    Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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  • heimdal kerberos in openldap issue

    - by Brian
    I think I posted this on the wrong 'sister site', so here it is. I'm having a bit of trouble getting Kerberos (Heimdal version) to work nicely with OpenLDAP. The kerberos database is being stored in LDAP itself. The KDC uses SASL EXTERNAL authentication as root to access the container ou. I created the database in LDAP fine using kadmin -l, but it won't let me use kadmin without the -l flag: [email protected]:~# kadmin -l kadmin> list * krbtgt/REALM kadmin/changepw kadmin/admin changepw/kerberos kadmin/hprop WELLKNOWN/ANONYMOUS WELLKNOWN/[email protected]:ORG.H5L default brian.empson brian.empson/admin host/rds0.example.net ldap/rds0.example.net host/localhost kadmin> exit [email protected]:~# kadmin kadmin> list * brian.empson/[email protected]'s Password: <----- With right password kadmin: kadm5_get_principals: Key table entry not found kadmin> list * brian.empson/[email protected]'s Password: <------ With wrong password kadmin: kadm5_get_principals: Already tried ENC-TS-info, looping kadmin> I can get tickets without a problem: [email protected]:~# klist Credentials cache: FILE:/tmp/krb5cc_0 Principal: brian[email protected] Issued Expires Principal Nov 11 14:14:40 2012 Nov 12 00:14:37 2012 krbtgt/[email protected] Nov 11 14:40:35 2012 Nov 12 00:14:37 2012 ldap/[email protected] But I can't seem to change my own password without kadmin -l: [email protected]:~# kpasswd brian[email protected]'s Password: <---- Right password New password: Verify password - New password: Auth error : Authentication failed [email protected]:~# kpasswd brian[email protected]'s Password: <---- Wrong password kpasswd: krb5_get_init_creds: Already tried ENC-TS-info, looping kadmin's logs are not helpful at all: 2012-11-11T13:48:33 krb5_recvauth: Key table entry not found 2012-11-11T13:51:18 krb5_recvauth: Key table entry not found 2012-11-11T13:53:02 krb5_recvauth: Key table entry not found 2012-11-11T14:16:34 krb5_recvauth: Key table entry not found 2012-11-11T14:20:24 krb5_recvauth: Key table entry not found 2012-11-11T14:20:44 krb5_recvauth: Key table entry not found 2012-11-11T14:21:29 krb5_recvauth: Key table entry not found 2012-11-11T14:21:46 krb5_recvauth: Key table entry not found 2012-11-11T14:23:09 krb5_recvauth: Key table entry not found 2012-11-11T14:45:39 krb5_recvauth: Key table entry not found The KDC reports that both accounts succeed in authenticating: 2012-11-11T14:48:03 AS-REQ brian[email protected] from IPv4:192.168.72.10 for kadmin/[email protected] 2012-11-11T14:48:03 Client sent patypes: REQ-ENC-PA-REP 2012-11-11T14:48:03 Looking for PK-INIT(ietf) pa-data -- brian[email protected] 2012-11-11T14:48:03 Looking for PK-INIT(win2k) pa-data -- brian[email protected] 2012-11-11T14:48:03 Looking for ENC-TS pa-data -- brian[email protected] 2012-11-11T14:48:03 Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ 2012-11-11T14:48:03 sending 294 bytes to IPv4:192.168.72.10 2012-11-11T14:48:03 AS-REQ brian[email protected] from IPv4:192.168.72.10 for kadmin/[email protected] 2012-11-11T14:48:03 Client sent patypes: ENC-TS, REQ-ENC-PA-REP 2012-11-11T14:48:03 Looking for PK-INIT(ietf) pa-data -- brian[email protected] 2012-11-11T14:48:03 Looking for PK-INIT(win2k) pa-data -- brian[email protected] 2012-11-11T14:48:03 Looking for ENC-TS pa-data -- brian[email protected] 2012-11-11T14:48:03 ENC-TS Pre-authentication succeeded -- brian[email protected] using aes256-cts-hmac-sha1-96 2012-11-11T14:48:03 ENC-TS pre-authentication succeeded -- brian[email protected] 2012-11-11T14:48:03 AS-REQ authtime: 2012-11-11T14:48:03 starttime: unset endtime: 2012-11-11T14:53:00 renew till: unset 2012-11-11T14:48:03 Client supported enctypes: aes256-cts-hmac-sha1-96, aes128-cts-hmac-sha1-96, des3-cbc-sha1, arcfour-hmac-md5, using aes256-cts-hmac-sha1-96/aes256-cts-hmac-sha1-96 2012-11-11T14:48:03 sending 704 bytes to IPv4:192.168.72.10 2012-11-11T14:45:39 AS-REQ brian.empson/[email protected] from IPv4:192.168.72.10 for kadmin/[email protected] 2012-11-11T14:45:39 Client sent patypes: REQ-ENC-PA-REP 2012-11-11T14:45:39 Looking for PK-INIT(ietf) pa-data -- brian.empson/[email protected] 2012-11-11T14:45:39 Looking for PK-INIT(win2k) pa-data -- brian.empson/[email protected] 2012-11-11T14:45:39 Looking for ENC-TS pa-data -- brian.empson/[email protected] 2012-11-11T14:45:39 Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ 2012-11-11T14:45:39 sending 303 bytes to IPv4:192.168.72.10 2012-11-11T14:45:39 AS-REQ brian.empson/[email protected] from IPv4:192.168.72.10 for kadmin/[email protected] 2012-11-11T14:45:39 Client sent patypes: ENC-TS, REQ-ENC-PA-REP 2012-11-11T14:45:39 Looking for PK-INIT(ietf) pa-data -- brian.empson/[email protected] 2012-11-11T14:45:39 Looking for PK-INIT(win2k) pa-data -- brian.empson/[email protected] 2012-11-11T14:45:39 Looking for ENC-TS pa-data -- brian.empson/[email protected] 2012-11-11T14:45:39 ENC-TS Pre-authentication succeeded -- brian.empson/[email protected] using aes256-cts-hmac-sha1-96 2012-11-11T14:45:39 ENC-TS pre-authentication succeeded -- brian.empson/[email protected] 2012-11-11T14:45:39 AS-REQ authtime: 2012-11-11T14:45:39 starttime: unset endtime: 2012-11-11T15:45:39 renew till: unset 2012-11-11T14:45:39 Client supported enctypes: aes256-cts-hmac-sha1-96, aes128-cts-hmac-sha1-96, des3-cbc-sha1, arcfour-hmac-md5, using aes256-cts-hmac-sha1-96/aes256-cts-hmac-sha1-96 2012-11-11T14:45:39 sending 717 bytes to IPv4:192.168.72.10 I wish I had more detailed logging messages, running kadmind in debug mode seems to almost work but it just kicks me back to the shell when I type in the correct password. GSSAPI via LDAP doesn't work either, but I suspect it's because some parts of kerberos aren't working either: [email protected]:~# ldapsearch -Y GSSAPI -H ldaps:/// -b "o=mybase" o=mybase SASL/GSSAPI authentication started ldap_sasl_interactive_bind_s: Other (e.g., implementation specific) error (80) additional info: SASL(-1): generic failure: GSSAPI Error: Unspecified GSS failure. Minor code may provide more information () [email protected]:~# ldapsearch -Y EXTERNAL -H ldapi:/// -b "o=mybase" o=mybase SASL/EXTERNAL authentication started SASL username: gidNumber=0+uidNumber=0,cn=peercred,cn=external,cn=auth SASL SSF: 0 # extended LDIF <snip> Would anyone be able to point me in the right direction?

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  • Programmation concurrente en Java de Brian Goetz, critique par Eric Reboisson

    Je viens de lire "Programmation concurrente en Java" et je vous le recommande vivement.Une chose m'a particulièrement marqué : Trop peu de développeurs se soucient de la justesse de leur programme. Un peu comme pour la propreté du code (cf Clean Code), ils sont nombreux à s'arrêter dès que ça fonctionne ! Or en ce qui concerne la concurrence, les conditions limites vont s'exprimer le plus souvent en production et non en développement.Je ne dis pas qu'il faut faire systématiquement du code multithread...

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  • Taking the training wheels off: Accelerating the Business with Oracle IAM by Brian Mozinski (Accenture)

    - by Greg Jensen
    Today, technical requirements for IAM are evolving rapidly, and the bar is continuously raised for high performance IAM solutions as organizations look to roll out high volume use cases on the back of legacy systems.  Existing solutions were often designed and architected to support offline transactions and manual processes, and the business owners today demand globally scalable infrastructure to support the growth their business cases are expected to deliver. To help IAM practitioners address these challenges and make their organizations and themselves more successful, this series we will outline the: • Taking the training wheels off: Accelerating the Business with Oracle IAM The explosive growth in expectations for IAM infrastructure, and the business cases they support to gain investment in new security programs. • "Necessity is the mother of invention": Technical solutions developed in the field Well proven tricks of the trade, used by IAM guru’s to maximize your solution while addressing the requirements of global organizations. • The Art & Science of Performance Tuning of Oracle IAM 11gR2 Real world examples of performance tuning with Oracle IAM • No Where to go but up: Extending the benefits of accelerated IAM Anything is possible, compelling new solutions organizations are unlocking with accelerated Oracle IAM Let’s get started … by talking about the changing dynamics driving these discussions. Big Companies are getting bigger everyday, and increasingly organizations operate across state lines, multiple times zones, and in many countries or continents at the same time.  No longer is midnight to 6am a safe time to take down the system for upgrades, to run recon’s and import or update user accounts and attributes.  Further IT organizations are operating as shared services with SLA’s similar to telephone carrier levels expected by their “clients”.  Workers are moved in and out of roles on a weekly, daily, or even hourly rate and IAM is expected to support those rapid changes.  End users registering for services during business hours in Singapore are expected their access to be green-lighted in custom apps hosted in Portugal within the hour.  Many of the expectations of asynchronous systems and batched updates are not adequate and the number and types of users is growing. When organizations acted more like independent teams at functional or geographic levels it was manageable to have processes that relied on a handful of people who knew how to make things work …. Knew how to get you access to the key systems to get your job done.  Today everyone is expected to do more with less, the finance administrator previously supporting their local Atlanta sales office might now be asked to help close the books for the Johannesburg team, and access certification process once completed monthly by Joan on the 3rd floor is now done by a shared pool of resources in Sao Paulo.   Fragmented processes that rely on institutional knowledge to get access to systems and get work done quickly break down in these scenarios.  Highly robust processes that have automated workflows for connected or disconnected systems give organizations the dynamic flexibility to share work across these lines and cut costs or increase productivity. As the IT industry computing paradigms continue to change with the passing of time, and as mature or proven approaches become clear, it is normal for organizations to adjust accordingly. Businesses must manage identity in an increasingly hybrid world in which legacy on-premises IAM infrastructures are extended or replaced to support more and more interconnected and interdependent services to a wider range of users. The old legacy IAM implementation models we had relied on to manage identities no longer apply. End users expect to self-request access to services from their tablet, get supervisor approval over mobile devices and email, and launch the application even if is hosted on the cloud, or run by a partner, vendor, or service provider. While user expectations are higher, they are also simpler … logging into custom desktop apps to request approvals, or going through email or paper based processes for certification is unacceptable.  Users expect security to operate within the paradigm of the application … i.e. feel like the application they are using. Citizen and customer facing applications have evolved from every where, with custom applications, 3rd party tools, and merging in from acquired entities or 3rd party OEM’s resold to expand your portfolio of services.  These all have their own user stores, authentication models, user lifecycles, session management, etc.  Often the designers/developers are no longer accessible and the documentation is limited.  Bringing together underlying directories to scale for growth, and improve user experience is critical for revenue … but also for operations. Job functions are more dynamic.... take the Olympics for example.  Endless organizations from corporations broadcasting, endorsing, or marketing through the event … to non-profit athletic foundations and public/government entities for athletes and public safety, all operate simultaneously on the world stage.  Each organization needs to spin up short-term teams, often dealing with proprietary information from hot ads to racing strategies or security plans.  IAM is expected to enable team’s to spin up, enable new applications, protect privacy, and secure critical infrastructure.  Then it needs to be disabled just as quickly as users go back to their previous responsibilities. On a more technical level … Optimized system directory; tuning guidelines and parameters are needed by businesses today. Business’s need to be making the right choices (virtual directories) and considerations via choosing the correct architectural patterns (virtual, direct, replicated, and tuning), challenge is that business need to assess and chose the correct architectural patters (centralized, virtualized, and distributed) Today's Business organizations have very complex heterogeneous enterprises that contain diverse and multifaceted information. With today's ever changing global landscape, the strategic end goal in challenging times for business is business agility. The business of identity management requires enterprise's to be more agile and more responsive than ever before. The continued proliferation of networking devices (PC, tablet, PDA's, notebooks, etc.) has caused the number of devices and users to be granted access to these devices to grow exponentially. Business needs to deploy an IAM system that can account for the demands for authentication and authorizations to these devices. Increased innovation is forcing business and organizations to centralize their identity management services. Access management needs to handle traditional web based access as well as handle new innovations around mobile, as well as address insufficient governance processes which can lead to rouge identity accounts, which can then become a source of vulnerabilities within a business’s identity platform. Risk based decisions are providing challenges to business, for an adaptive risk model to make proper access decisions via standard Web single sign on for internal and external customers,. Organizations have to move beyond simple login and passwords to address trusted relationship questions such as: Is this a trusted customer, client, or citizen? Is this a trusted employee, vendor, or partner? Is this a trusted device? Without a solid technological foundation, organizational performance, collaboration, constituent services, or any other organizational processes will languish. A Single server location presents not only network concerns for distributed user base, but identity challenges. The network risks are centered on latency of the long trip that the traffic has to take. Other risks are a performance around availability and if the single identity server is lost, all access is lost. As you can see, there are many reasons why performance tuning IAM will have a substantial impact on the success of your organization.  In our next installment in the series we roll up our sleeves and get into detailed tuning techniques used everyday by thought leaders in the field implementing Oracle Identity & Access Management Solutions.

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  • AJI Report 14 &ndash; Brian Lagunas on XAML and Windows 8

    - by Jeff Julian
    We sat down with Brian at the Iowa Code Camp to talk about his sessions, WPF, Application Design, and what Infragistics has to offer developers. Infragistics is a huge supporter of regional events like Iowa Code Camp and we want to thank them for their support of the Midwest region. Brian is a sharp guy and it was great to meet him and learn more about what makes him tick. Brian Lagunas is an INETA Community Speaker, co-leader of the Boise .Net Developers User Group (NETDUG), and original author of the Extended WPF Toolkit. He is a multi-recipient of the Microsoft Community Contributor Award and can be found speaking at a variety of user groups and code camps around the nation. Brian currently works at Infragistics as a Product Manager for the award winning NetAdvantage for WPF and Silverlight components. Before geeking out, Brian served his country in the United States Army as an infantryman and later served his local community as a deputy sheriff.   Listen to the Show   Site: http://brianlagunas.com Twitter: @BrianLagunas

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  • LEFT OUTER JOIN SUM doubles problem

    - by Michael
    Hi I've got two tables: Table: Shopping shop_id shop_name shop_time 1 Brian 40 2 Brian 31 3 Tom 20 4 Brian 30 Table:bananas banana_id banana_amount banana_person 1 1 Brian 2 1 Brian I now want it to print: Name: Tom | Time: 20 | Bananas: 0 Name: Brian | Time: 101 | Bananas: 2 I used this code: $result = dbquery("SELECT tz.*, tt.*, SUM(shop_time) as shoptime, count(banana_amount) as bananas FROM shopping tt LEFT OUTER JOIN bananas tz ON tt.shop_name=tz.banana_person GROUP by banana_person LIMIT 40 "); while ($data5 = dbarray($result)) { echo 'Name: '.$data5["shop_name"].' | Time: '.$data5["shoptime"].' | Bananas: '.$data5["bananas"].'<br>'; } The problem is that I get this instead: Name: Tom | Time: 20 | Bananas: 0 Name: Brian | Time: 202 | Bananas: 6 I just don't know how to get around this.

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  • In Java Concurrency In Practice by Brian Goetz, why is the Memoizer class not annotated with @ThreadSafe?

    - by dig_dug
    Java Concurrency In Practice by Brian Goetz provides an example of a efficient scalable cache for concurrent use. The final version of the example showing the implementation for class Memoizer (pg 108) shows such a cache. I am wondering why the class is not annotated with @ThreadSafe? The client, class Factorizer, of the cache is properly annotated with @ThreadSafe. The appendix states that if a class is not annotated with either @ThreadSafe or @Immutable that it should be assumed that it isn't thread safe. Memoizer seems thread-safe though. Here is the code for Memoizer: public class Memoizer<A, V> implements Computable<A, V> { private final ConcurrentMap<A, Future<V>> cache = new ConcurrentHashMap<A, Future<V>>(); private final Computable<A, V> c; public Memoizer(Computable<A, V> c) { this.c = c; } public V compute(final A arg) throws InterruptedException { while (true) { Future<V> f = cache.get(arg); if (f == null) { Callable<V> eval = new Callable<V>() { public V call() throws InterruptedException { return c.compute(arg); } }; FutureTask<V> ft = new FutureTask<V>(eval); f = cache.putIfAbsent(arg, ft); if (f == null) { f = ft; ft.run(); } } try { return f.get(); } catch (CancellationException e) { cache.remove(arg, f); } catch (ExecutionException e) { throw launderThrowable(e.getCause()); } } } }

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  • Cannot log in with created user in mysql

    - by Brian G
    Using this command GRANT ALL PRIVILEGES ON *.* to [email protected]'%' identified by 'password'; I try to login with: mysql -u brian -ppassword The error is: ERROR 1045 (28000): Access denied for user 'brian'@'localhost' (using password: YES) I am doing this as root and I did try to flush privileges. I tried this with countless users but it does not seem to work. I can create a user with no password and login works. Command line and from phpmyadmin

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  • Top 31 Favorite Features in Windows Server 2012

    - by KeithMayer
    Over the past month, my fellow IT Pro Technical Evangelists and I have authored a series of articles about our Top 31 Favorite Features in Windows Server 2012.  Now that our series is complete, I’m providing a clickable index below of all of the articles in the series for your convenience, just in case you perhaps missed any of them when they were first released.  Hope you enjoy our Favorite Features in Windows Server 2012! Top 31 Favorite Features in Windows Server 2012 The Cloud OS Platform by Kevin Remde Server Manager in Windows Server 2012 by Brian Lewis Feel the Power of PowerShell 3.0 by Matt Hester Live Migrate Your VMS in One Line of PowerShell by Keith Mayer Windows Server 2012 and Hyper-V Replica by Kevin Remde Right-size IT Budgets with “Storage Spaces” by Keith Mayer Yes, there is an “I” in Team – the NIC Team! by Kevin Remde Hyper-V Network Virtualization by Keith Mayer Get Happy over the FREE Hyper-V Server 2012 by Matt Hester Simplified BranchCache in Windows Server 2012 by Brian Lewis Getting Snippy with PowerShell 3.0 by Matt Hester How to Get Unbelievable Data Deduplication Results by Chris Henley of Veeam Simplified VDI Configuration and Management by Brian Lewis Taming the New Task Manager by Keith Mayer Improve File Server Resiliency with ReFS by Keith Mayer Simplified DirectAccess by Sumeeth Evans SMB 3.0 – The Glue in Windows Server 2012 by Matt Hester Continuously Available File Shares by Steven Murawski of Edgenet Server Core - Improved Taste, Less Filling, More Uptime by Keith Mayer Extend Your Hyper-V Virtual Switch by Kevin Remde To NIC or to Not NIC Hardware Requirements by Brian Lewis Simplified Licensing and Server Versions by Kevin Remde I Think, Therefore IPAM! by Kevin Remde Windows Server 2012 and the RSATs by Kevin Remde Top 3 New Tricks in the Active Directory Admin Center by Keith Mayer Dynamic Access Control by Brian Lewis Get the Gremlin out of Your Active Directory Virtualized Infrastructure by Matt Hester Scoping out the New DHCP Failover by Keith Mayer Gone in 8 Seconds – The New CHKDSK by Matt Hester New Remote Desktop Services (RDS) by Brian Lewis No Better Time Than Now to Choose Hyper-V by Matt Hester What’s Next? Keep Learning! Want to learn more about Windows Server 2012 and Hyper-V Server 2012?  Want to prepare for certification on Windows Server 2012? Do It: Join our Windows Server 2012 “Early Experts” Challenge online peer study group for FREE at http://earlyexperts.net. You’ll get FREE access to video-based lectures, structured study materials and hands-on lab activities to help you study and prepare!  Along the way, you’ll be part of an IT Pro community of over 1,000+ IT Pros that are all helping each other learn Windows Server 2012! What are Your Favorite Features? Do you have a Favorite Feature in Windows Server 2012 that we missed in our list above?  Feel free to share your favorites in the comments below! Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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  • One National Team One Event &ndash; SharePoint Saturday Kansas City

    - by MOSSLover
    I wasn’t expect to run an event from 1,000 miles away, but some stuff happened you know like it does and I opted in.  It was really weird, because people asked why are you living in NJ and running Kansas City?  I did move, but it was like my baby and Karthik didn’t have the ability to do it this year.  I found it really challenging, because I could not physically be in Kansas City.  At first I was freaking out and Lee Brandt, Brian Laird, and Chris Geier offered to help.  Somehow I couldn’t come the day of the event.  Time-wise it just didn’t work out.  I could do all the leg work prior to the event, but weekends just were not good.  I was going to be in DC until March or April on the weekdays, so leaving that weekend was too tough.  As it worked out Lee was my eyes and ears for the venue.  Brian was the sponsor and prize box coordinator if anyone needed to send items.  Lee also helped Brian the day of the event move all the boxes.  I did everything we could do electronically, such as get the sponsors coordinate with Michael Lotter on invoicing and getting the speakers, posting the submissions, budgeting the money, setting up a speaker dinner by phone, plus all that other stuff you do behind the scenes.  Chris was there to help Lee and Brian the day of the event and help us out with the speaker dinner.  Karthik finally got back from India and he was there the night before getting the folders together and the signs and stuffing it all.  Jason Gallicchio also helped me out (my cohort for SPS NYC) as he did the schedule and helped with posting the speakers abstracts and so did Chris Geier by posting the bios.  The lot of them enlisted a few other monkeys to help out.  It was the weirdest thing I’ve ever seen, but it worked.  Around 100+ attendees ended up showing and I hear it was  a great event.  Jason, Michael, Chris, Karthik, Brian, and Lee are not all from the same area, but they helped me out in bringing this event together.  It was a national SharePoint Saturday team that brought together a specific local event for Kansas City.  It’s like a metaphor for the entire SharePoint Community.  We help our own kind out we don’t let me fail.  I know Lee and Brian aren’t technically SharePoint People they are honorary SharePoint Community Members.  Thanks everyone for the support and help in bringing this event together.  Technorati Tags: SharePoint Saturday,SPS KC,SharePoint,SharePoint Saturday Kanas City,Kansas City

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  • Getting null value after adding objects to customClass

    - by Brian Stacks
    Ok here's my code first viewController.h @interface ViewController : UIViewController<UICollectionViewDataSource,UICollectionViewDelegate> { NSMutableArray *twitterObjects; } @property (strong, nonatomic) IBOutlet UICollectionView *myCollectionView; Here is my viewController.m // // ViewController.m // MDF2p2 // // Created by Brian Stacks on 6/5/14. // Copyright (c) 2014 Brian Stacks. All rights reserved. // #import "ViewController.h" // add accounts framework to code #import <Accounts/Accounts.h> // add social frameworks #import <Social/Social.h> #import "TwitterCustomObject.h" #import "CustomCell.h" #import "DetailViewController.h" @interface ViewController () @end @implementation ViewController -(void)prepareForSegue:(UIStoryboardSegue *)segue sender:(id)sender { //CustomCell * cell = (CustomCell*)sender; //NSIndexPath *indexPath = [_myCollectionView indexPathForCell:cell]; // setting an id for view controller DetailViewController *detailViewcontroller = segue.destinationViewController; //TwitterCustomObject *newCustomClass = [twitterObjects objectAtIndex:indexPath.row]; if (detailViewcontroller != nil) { // setting the custom customClass object //detailViewcontroller.myNewCurrentClass = newCustomClass; } } - (void)viewDidLoad { twitterObjects = [[NSMutableArray alloc]init]; [super viewDidLoad]; [self twitterAPIcall]; // Do any additional setup after loading the view, typically from a nib. } - (NSInteger)collectionView:(UICollectionView *)collectionView numberOfItemsInSection:(NSInteger)section { return 100; } - (UICollectionViewCell *)collectionView:(UICollectionView *)collectionView cellForItemAtIndexPath:(NSIndexPath *)indexPath { //UICollectionViewCell *cell = [collectionView dequeueReusableCellWithReuseIdentifier:@"myCell" forIndexPath:indexPath]; // initiate celli CustomCell * cell = [collectionView dequeueReusableCellWithReuseIdentifier:@"myCell" forIndexPath:indexPath]; // add objects to cell if (cell != nil) { //TwitterCustomObject *newCustomClass = [twitterObjects objectAtIndex:indexPath.row]; //[cell refreshCell:newCustomClass.userName userImage:newCustomClass.userImage]; [cell refreshCell:@"Brian" userImage:[UIImage imageNamed:@"love.jpg"]]; } return cell; } -(void)twitterAPIcall { //create an instance of the account store from account frameworks ACAccountStore *accountStore = [[ACAccountStore alloc]init]; // make sure we have a valid object if (accountStore != nil) { // get the account type ex: Twitter, FAcebook info ACAccountType *accountType = [accountStore accountTypeWithAccountTypeIdentifier:ACAccountTypeIdentifierTwitter]; // make sure we have a valid object if (accountType != nil) { // give access to the account iformation [accountStore requestAccessToAccountsWithType:accountType options:nil completion:^(BOOL granted, NSError *error) { if (granted) { //^^^success user gave access to account information // get the info of accounts NSArray *twitterAccounts = [accountStore accountsWithAccountType:accountType]; // make sure we have a valid object if (twitterAccounts != nil) { //NSLog(@"Accounts: %@",twitterAccounts); // get the current account information ACAccount *currentAccount = [twitterAccounts objectAtIndex:0]; // make sure we have a valid object if (currentAccount != nil) { //string from twitter api NSString *requestString = @"https://api.twitter.com/1.1/friends/list.json"; // request the data from the request screen call SLRequest *myRequest = [SLRequest requestForServiceType:SLServiceTypeTwitter requestMethod:SLRequestMethodGET URL:[NSURL URLWithString:requestString] parameters:nil]; // must authenticate request [myRequest setAccount:currentAccount]; // perform the request named myRequest [myRequest performRequestWithHandler:^(NSData *responseData, NSHTTPURLResponse *urlResponse, NSError *error) { // check to make sure there are no errors and we have a good http:request of 200 if ((error == nil) && ([urlResponse statusCode] == 200)) { // make array of dictionaries from the twitter api data using NSJSONSerialization NSArray *twitterFeed = [NSJSONSerialization JSONObjectWithData:responseData options:0 error:nil]; NSMutableArray *nameArray = [twitterFeed valueForKeyPath:@"users"]; // for loop that loops through all the post for (NSInteger i =0; i<[twitterFeed count]; i++) { NSString *nameString = [nameArray valueForKeyPath:@"name"]; NSString *imageString = [nameArray valueForKeyPath:@"profile_image_url"]; NSLog(@"Name feed: %@",nameString); NSLog(@"Image feed: %@",imageString); // get data into my mutable array TwitterCustomObject *twitterInfo = [self createPostFromArray:[nameArray objectAtIndex:i]]; //NSLog(@"Image feed: %@",twitterInfo); if (twitterInfo != nil) { [twitterObjects addObject:twitterInfo]; } } } }]; } } } else { // the user didn't give access UIAlertView *alert = [[UIAlertView alloc] initWithTitle:@"Warning" message:@"This app will only work with twitter accounts being allowed!." delegate:self cancelButtonTitle:@"OK" otherButtonTitles:nil, nil]; [alert performSelectorOnMainThread:@selector(show) withObject:nil waitUntilDone:FALSE]; } }]; } } } -(TwitterCustomObject*)createPostFromArray:(NSArray*)postArray { // create strings to catch the data in NSArray *userArray = [postArray valueForKeyPath:@"users"]; NSString *myUserName = [userArray valueForKeyPath:@"name"]; NSString *twitImageURL = [userArray valueForKeyPath:@"profile_image_url"]; UIImage *image = [UIImage imageWithData:[NSData dataWithContentsOfURL:[NSURL URLWithString:twitImageURL]]]; // initiate object to put the data in TwitterCustomObject *twitterData = [[TwitterCustomObject alloc]initWithPostInfo:myUserName myImage:image]; NSLog(@"Name: %@",myUserName); return twitterData; } -(IBAction)done:(UIStoryboardSegue*)segue { } - (void)didReceiveMemoryWarning { [super didReceiveMemoryWarning]; // Dispose of any resources that can be recreated. } @end Here is my customObject class TwitterCustomClass.h // // TwitterCustomObject.h // MDF2p2 // // Created by Brian Stacks on 6/5/14. // Copyright (c) 2014 Brian Stacks. All rights reserved. // #import <Foundation/Foundation.h> @interface TwitterCustomObject : NSObject { } @property (nonatomic, readonly) NSString *userName; @property (nonatomic, readonly) UIImage *userImage; -(id)initWithPostInfo:(NSString*)screenName myImage:(UIImage*)myImage; @end TwitterCustomClass.m // // TwitterCustomObject.m // MDF2p2 // // Created by Brian Stacks on 6/5/14. // Copyright (c) 2014 Brian Stacks. All rights reserved. // #import "TwitterCustomObject.h" @implementation TwitterCustomObject -(id)initWithPostInfo:(NSString*)screenName myImage:(UIImage*)myImage { // initialize as object if (self = [super init]) { // use the data to be passed back and forth to the tableview _userName = [screenName copy]; _userImage = [myImage copy]; } return self; } @end The problem is I get the values in the method twitterAPIcall, I can get the names and image values or strings from the values. But in the (TwitterCustomObject*)createPostFromArray:(NSArray*)postArray method all values are coming up as null.I thought it got added with this line of code in the twitterAPIcall method [twitterObjects addObject:twitterInfo];?

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  • This is the End of Business as Usual...

    - by Michael Snow
    This week, we'll be hosting our last Social Business Thought Leader Series Webcast for 2012. Our featured guest this week will be Brian Solis of Altimeter Group. As we've been going through the preparations for Brian's webcast, it became very clear that an hour's time is barely scraping the surface of the depth of Brian's insights and analysis. Accordingly, in the spirit of sharing Brian's perspective for all of our readers, we'll be featuring guest posts all this week pulled from Brian's larger collection of blog postings on his own website. If you like what you've read here this week, we highly recommend digging deeper into his tome of wisdom. Guest Post by Brian Solis, Analyst, Altimeter Group as originally featured on his site with the minor change of the video addition at the beginning of the post. This is the End of Business as Usual and the Beginning of a New Era of Relevance - Brian Solis, Principal Analyst, Altimeter Group The Times They Are A-Changin’ Come gather ’round people Wherever you roam And admit that the waters Around you have grown And accept it that soon You’ll be drenched to the bone If your time to you Is worth savin’ Then you better start swimmin’ Or you’ll sink like a stone For the times they are a-changin’. - Bob Dylan I’m sure you are wondering why I chose lyrics to open this article. If you skimmed through them, stop here for a moment. Go back through the Dylan’s words and take your time. Carefully read, and feel, what it is he’s saying and savor the moment to connect the meaning of his words to the challenges you face today. His message is as important and true today as it was when they were first written in 1964. The tide is indeed once again turning. And even though the 60s now live in the history books, right here, right now, Dylan is telling us once again that this is our time to not only sink or swim, but to do something amazing. This is your time. This is our time. But, these times are different and what comes next is difficult to grasp. How people communicate. How people learn and share. How people make decisions. Everything is different now. Think about this…you’re reading this article because it was sent to you via email. Yet more people spend their online time in social networks than they do in email. Duh. According to Nielsen, of the total time spent online 22.5% are connecting and communicating in social networks. To put that in perspective, the time spent in the likes of Facebook, Twitter, and Youtube is greater than online gaming at 9.8%, email at 7.6% and search at 4%. Imagine for a moment if you and I were connected to one another in Facebook, which just so happens to be the largest social network in the world. How big? Well, Facebook is the size today of the entire Internet in 2004. There are over 1 billion people friending, Liking, commenting, sharing, and engaging in Facebook…that’s roughly 12% of the world’s population. Twitter has over 200 million users. Ever hear of tumblr? More time is spent on this popular microblogging community than Twitter. The point is that the landscape for communication and all that’s affected by human interaction is profoundly different than how you and I learned, shared or talked to one another yesterday. This transformation is only becoming more pervasive and, it’s not going back. Survival of the Fitting But social media is just one of the channels we can use to reach people. I must be honest. I’m as much a part of tomorrow as I am of yesteryear. It’s why I spend all of my time researching the evolution of media and its impact on business and culture. Because of you, I share everything I learn in newsletters, emails, blogs, Youtube videos, and also traditional books. I’m dedicated to helping everyone not only understand, but grasp the change that’s before you. Technologies such as social, mobile, virtual, augmented, et al compel us adapt our story and value proposition and extend our reach to be part of communities we don’t realize exist. The people who will keep you in business or running tomorrow are the very people you’re not reaching today. Before you continue to read on, allow me to clarify my point of view. My inspiration for writing this is to help you augment, not necessarily replace, the programs you’re running today. We must still reach those whom matter to us in the ways they prefer to be engaged. To reach what I call the connected consumer of Geneeration-C we must too reach them in the ways they wish to be engaged. And in all of my work, how they connect, talk to one another, influence others, and make decisions are not at all like the traditional consumers of the past. Nor are they merely the kids…the Millennial. Connected consumers are representative across every age group and demographic. As you can see, use of social networks, media sharing sites, microblogs, blogs, etc. equally span across Gen Y, Gen X, and Baby Boomers. The DNA of connected customers is indiscriminant of age or any other demographic for that matter. This is more about psychographics, the linkage of people through common interests (than it is their age, gender, education, nationality or level of income. Once someone is introduced to the marvels of connectedness, the sensation becomes a contagion. It touches and affects everyone. And, that’s why this isn’t going anywhere but normalcy. Social networking isn’t just about telling people what you’re doing. Nor is it just about generic, meaningless conversation. Today’s connected consumer is incredibly influential. They’re connected to hundreds and even thousands of other like-minded people. What they experiences, what they support, it’s shared throughout these networks and as information travels, it shapes and steers impressions, decisions, and experiences of others. For example, if we revisit the Nielsen research, we get an idea of just how big this is becoming. 75% spend heavily on music. How does that translate to the arts? I’d imagine the number is equally impressive. If 53% follow their favorite brand or organization, imagine what’s possible. Just like this email list that connects us, connections in social networks are powerful. The difference is however, that people spend more time in social networks than they do in email. Everything begins with an understanding of the “5 W’s and H.E.” – Who, What, When, Where, How, and to What Extent? The data that comes back tells you which networks are important to the people you’re trying to reach, how they connect, what they share, what they value, and how to connect with them. From there, your next steps are to create a community strategy that extends your mission, vision, and value and it align it with the interests, behavior, and values of those you wish to reach and galvanize. To help, I’ve prepared an action list for you, otherwise known as the 10 Steps Toward New Relevance: 1. Answer why you should engage in social networks and why anyone would want to engage with you 2. Observe what brings them together and define how you can add value to the conversation 3. Identify the influential voices that matter to your world, recognize what’s important to them, and find a way to start a dialogue that can foster a meaningful and mutually beneficial relationship 4. Study the best practices of not just organizations like yours, but also those who are successfully reaching the type of people you’re trying to reach – it’s benching marking against competitors and benchmarking against undefined opportunities 5. Translate all you’ve learned into a convincing presentation written to demonstrate tangible opportunity to your executive board, make the case through numbers, trends, data, insights – understanding they have no idea what’s going on out there and you are both the scout and the navigator (start with a recommended pilot so everyone can learn together) 6. Listen to what they’re saying and develop a process to learn from activity and adapt to interests and steer engagement based on insights 7. Recognize how they use social media and innovate based on what you observe to captivate their attention 8. Align your objectives with their objectives. If you’re unsure of what they’re looking for…ask 9. Invest in the development of content, engagement 10. Build a community, invest in values, spark meaningful dialogue, and offer tangible value…the kind of value they can’t get anywhere else. Take advantage of the medium and the opportunity! The reality is that we live and compete in a perpetual era of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than our ability to adapt. This is why it’s our time to alter our course. We must connect with those who are defining the future of engagement, commerce, business, and how the arts are appreciated and supported. Even though it is the end of business as usual, it is the beginning of a new age of opportunity. The consumer revolution is already underway, and the question is: How do you better understand the role you play in this production as a connected or social consumer as well as business professional? Again, this is your time to define a new era of engagement and relevance. Originally written for The National Arts Marketing Project Connect with Brian via: Twitter | LinkedIn | Facebook | Google+ --- Note from Michael: If you really like this post above - check out Brian's TEDTalk and his thought process for preparing it in this post: 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} http://www.briansolis.com/2012/10/tedtalk-reinventing-consumer-capitalism-screw-business-as-usual/

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  • vSphere Client vCenter Template Customization Specification Using Windows Sysprep Unattended Answer XML File

    - by Brian
    I'm trying to setup a vSphere Client vCenter v5.0.0 Build 455964 Template Customization Specification using a Windows Sysprep unattended answer XML file for Win2008R2. However I didn't know how Sysprep worked before attempting this so it was a time-consuming nightmare (even after reviewing VMware vSphere ESXi 5's documentation)! I think I've figure out what I'm supposed to be doing, but it's still not working. The biggest problem at this point is that vSphere Client vCenter Customization Specification IP address information is not sticking when I load a Sysprep XML file with just 1 basic setting! This can only be a bug. Here is the process I'm using: PROCESS for Windows - vSphere Client Install Windows OS install VM Tools customize Windows (GPOs can be used to do this after deployment) install Applications (GPOs can be used to do this after deployment too) shutdown the VM convert the VM to a template create a custom Windows Sysprep XML answer file with desired customizations View Management Customization Specifications Manager create "New" Specification for "Target Virtual Machine OS" select Windows check "Use Custom Sysprep Answer File" (ADDS: Custom Sysprep File. KEEPS: Network (IP), Operating System Options (SID, Sysprep /generalize). REPLACES: Registration Information of Owner Name & Organization, Computer Name, Windows License (Key), Administrator Password, Time Zone, Run Once, Workgroup or Domain) name it as "VMwareCS-OS####R#x32/64w/Sysprep-TEST" (CS=Customization Specification) set Description as "Created YYYY/MM/DD by FLast" NEXT import a Sysprep answer file from secure location NEXT Custom settings NEXT click "..." box to right of "Use DHCP" set "Use the following IP settings:" for "IP Address" fill out the first 2 octets set appropriate values for other 2-3 fields set DNS server addresses OK NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish View Inventory VMs and Templates right-click previously completed template Deploy Virtual Machine from this Template provide the new OS name (max15char) select inventory location NEXT select Host/Cluster (wait for validation to succeed) NEXT select Resource Pool (wait for validation to succeed) NEXT select Storage location NEXT check "Power on this virtual machine after creation" select "Customize using an existing customization specification" select desired specification select "Use the Customization Wizard to temporarily adjust the specification before deployment" NEXT NEXT Custom settings? NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish Finish. I know a community member named "brian" (http://serverfault.com/users/25904/brian) has worked with this scenario before, but I couldn't figure out how to contact him directly, so Brian if you see this message could you provide some information to help? Thanks, Brian

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  • Counting and joining two tables

    - by Eikern
    Eventhosts – containing the three regular hosts and an "other" field (if someone is replacing them) eventid | host (SET[Steve,Tim,Brian,other]) ------------------------------------------- 1 | Steve 2 | Tim 3 | Brian 4 | other 5 | other Event id | other | name etc. ---------------------- 1 | | … 2 | | … 3 | | … 4 | Billy | … 5 | Irwin | … This query: SELECT h.host, COUNT(*) AS hostcount FROM host AS h LEFT OUTER JOIN event AS e ON h.eventid = e.id GROUP BY h.host Returns Steve | 1 Tim | 1 Brian | 1 other | 2 I want it to return Steve | 1 Tim | 1 Brian | 1 Billy | 1 Irwin | 1 OR Steve | | 1 Tim | | 1 Brian | | 1 other | Billy | 1 other | Irwin | 1 Can someone tell me how I can achieve this or point me in a direction?

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  • "Vidalia detected that the Tor software exited unexpectedly."

    - by Brian
    I can start and kill tor via command line, but I want to control it with Vidalia. The browser bundle works, but I'd rather not use it. This is the message log in vidalia: Sep 25 19:29:13.696 [Notice] Tor v0.2.3.22-rc (git-4a0c70a817797420) running on Linux. Sep 25 19:29:13.696 [Notice] Tor can't help you if you use it wrong! Learn how to be safe at https://www.torproject.org/download/download#warning Sep 25 19:29:13.696 [Notice] Read configuration file "/home/brian/.vidalia/torrc". Sep 25 19:29:13.697 [Notice] Initialized libevent version 2.0.16-stable using method epoll (with changelist). Good. Sep 25 19:29:13.697 [Notice] Opening Socks listener on 127.0.0.1:9050 Sep 25 19:29:13.697 [Warning] /var/run/tor is not owned by this user (brian, 1000) but by debian-tor (114). Perhaps you are running Tor as the wrong user? Sep 25 19:29:13.697 [Warning] Before Tor can create a control socket in "/var/run/tor/control", the directory "/var/run/tor" needs to exist, and to be accessible only by the user account that is running Tor. (On some Unix systems, anybody who can list a socket can connect to it, so Tor is being careful.) Sep 25 19:29:13.698 [Notice] Closing partially-constructed Socks listener on 127.0.0.1:9050 Sep 25 19:29:13.698 [Warning] Failed to parse/validate config: Failed to bind one of the listener ports. Sep 25 19:29:13.698 [Error] Reading config failed--see warnings above.

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  • Silverlight Cream for January 03, 2011 -- #1021

    - by Dave Campbell
    In this all-Submittal Issue: Gill Cleeren(-2-), Brian Noyes, Brian Genisio, René Schulte, and Andy Schwam(-2-). Above the Fold: Silverlight: "The INavigationContentLoader interface in Silverlight 4" Gill Cleeren WP7: "Sending Windows Phone Screenshots in an Email" René Schulte WCF RIA Services: "WCF RIA Services Part 10 - Exposing Domain Services To Other Clients" Brian Noyes Shoutouts: Want to know what it takes to be an MVP? Check out René Schulte's recap of 2010: Goodbye 2010 - Hello 2011 ... awesome, René! Rui Marinho sent me this post... it's WPF, but wow... WPF and Kinect! Kinect & WPF From SilverlightCream.com: The INavigationContentLoader interface in Silverlight 4 Gill Cleeren has a couple posts up... this first is a break-out of the INavigationContentLoader... what all can be done with it, in addition to the flow of the page load process broken out. Working with the RaiseCanExecuteChanged in MVVM Light (Silverlight) Gill Cleeren' latest post is a discussion of the Silverlight ICommand interface and Laurent Bugnion's RaiseCanExecuteChanged in MVVM Light, with example code. WCF RIA Services Part 10 - Exposing Domain Services To Other Clients Brian Noyes has Part 10 in his WCF RIA Services Tutorial series up at SilverlightShow ... with info on, for example, exposint an OData, SOAP, or REST/JSON endpoint, or how to consume them. Cross-Training in Silverlight & Flex–MVVM vs Presentation Model Brian Genisio finished the year off with this post in his on-going Silverlight/Flex seris comparing MVVM vs Presentation Model .. lots of good MVVM/ViewModel tips and code in this post. Sending Windows Phone Screenshots in an Email René Schulte is the perfect guy to be doing this... how about emailing a screenshot directly from inside an app, for instance Laurent's taking a screenshot from inside an app... too cool, Rene! Windows Phone 7 Application Development Tips Andy Schwam has a post up with tips he learned while creating his first WP7 app... lots of good tips, Gestures, Camera, ISO... check it out, could save you some time and tears :) WP7 Tip: Using the CameraCaptureTask for Windows Phone 7 Andy Schwam's most recent post is WP7 dev as well, and has a bunch of tips and code for using the camera, such as capturing an image, resizing, saving... good stuff. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Tykie

    - by Brian
    Here’s the obituary my mother wrote for Tykie, I still miss the little guy quite a bit. Anyone who’s interested in further information on hearing dogs should check out the IHDI website. I cannot begin to express how helpful a hearing dog can be for the hearing impaired. If you feel so inclined, please make a donation. In Memoriam, Tykie 1993-2010 The American Legion Post 401, South Wichita, KS, supported one of its members and commander by sponsoring a service dog for him. Unlike most service dogs this one was for the hearing impaired. Both Ocie and Betty Sims had hearing loss – Ocie more than Betty. The Post and Auxilliary had garage sales, auctions and other fund-raising endeavors to get donations for the dog. Betty made Teddy bears with growlers that were auctioned for donations to bring a hearing dog from International Hearing Dog, Henderson, Colorado. Tykie, a small wiry, salt and pepper terrier, arrived September 1, 1994 to begin his work that included attending Post 401 meetings and celebrations as well as raising more money to be donated to IHD to help others have hearing dogs. Tykie was a young dog less than a year old when he came to Wichita. He was always anxious to please and seldom barked, though he did put out a kind of cry when he was giving his urgent announcement that someone was at the door or the telephone was ringing. He also enjoyed chasing squirrels in the backyard garden that Ocie prized. In 1995, Betty almost died of a lung infection. Tykie was at the hospital with Ocie when he could visit. Several weeks after she was able to come home after a miraculous recovery, Tykie and Ocie went to a car show in downtown Wichita. Ocie’s retina tore loose in the only eye he could see out of and he almost blind was in great pain. How Ocie and Tykie got home is still a mystery, but the family legend goes that Tykie added seeing eye dog to his repertoire and helped drive him home. Health problems continued for Ocie and when he was placed in a nursing home, Tykie was moved to be Betty’s hearing dog. No problem for Tykie, he still saw his friends at the post and continued to help with visitors at the door. The night of May 3, 1999, Betty and Tykie were in the bedroom watching TV when Tykie began hitting her with both front paws as he would if something were urgent. She said later she thought he wanted to go out. As she and the dog walked down the hall towards the back of the house, Tykie hit her again with his front paws with such urgency that she fell into a small coat closet. That small 2-by-2 closet became their refuge as that very second the roof of her house went off as the f4 tornado raced through the city. Betty acquired one small wound on her hand from a piece of flying glass as she pulled Tykie into the closet with her. Tykie was a hero that day and a lot of days after. He kept Betty going as she rebuilt her home and after her husband died April 15, 2000. Tykie had to be cared for so she had to take him outside and bring him inside. He attended weddings of grandchildren and funerals of Post friends. When Betty died February 17, 2002 Tykie’s life changed again. IHD gave approval for his transfer and retirement to Betty and Ocie’s grandson, Brian Laird, who has a similar hearing loss to his grandfather. A few days after the funeral Tykie flew to his new home in Rutherford, NJ where he was able to take long walks for a couple of years before moving back to the Kansas City area. He was still full of adventure. He was written up in a book about service dogs and his story of the tornado and his picture appeared. He spent weekends at Brian’s mother’s farm to get muddy and be afraid of cats and chickens. He also took on an odyssey as he slipped from his fenced yard in Lenexa one day and walked more than seven miles in Overland Park traffic before being found by a good Samaritan who called IHD to find out where he belonged. Tykie was deaf for about the last two years of his long life and became blind as well, but he continued to strive to please. Tykie was 16 years and 4 months when he was cremated. His ashes were scattered on the graves of Betty and Ocie Sims at Greenwood Cemetery west of Wichita on the afternoon of March 21, 2010, with about a dozen family and Post 401 members. It is still the rule. Service dogs are the only dogs allowed inside the Post home. Submitted by Linda Laird, daughter of Betty and Ocie and mother of Brian Laird.

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  • Cannot change permissions in symlinked dropbox directory in Ubuntu 10.10

    - by Reactor5
    Title pretty much says it all, but here's what I'm doing... ls -l produces this... drwx------ 1 brian brian 4096 2010-12-28 14:19 foldername -rw------- 1 brian brian 0 2010-12-28 15:54 index.html after typing something like chmod o=rx index.html the output of ls -l is the same. This happens whether or not I'm in the original location or the symlink location. However, as a further twist, the output of chmod -v o=rx index.html is the following: mode of `index.html' changed to 0605 (rw----r-x) The location is also being symlinked to by apache. What's going on with my permissions?

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  • Understanding Process Scheduling in Oracle Solaris

    - by rickramsey
    The process scheduler in the Oracle Solaris kernel allocates CPU resources to processes. By default, the scheduler tries to give every process relatively equal access to the available CPUs. However, you might want to specify that certain processes be given more resources than others. That's where classes come in. A process class defines a scheduling policy for a set of processes. These three resources will help you understand and manage it process classes: Blog: Overview of Process Scheduling Classes in the Oracle Solaris Kernel by Brian Bream Timesharing, interactive, fair-share scheduler, fixed priority, system, and real time. What are these? Scheduling classes in the Solaris kernel. Brian Bream describes them and how the kernel manages them through context switching. Blog: Process Scheduling at the Thread Level by Brian Bream The Fair Share Scheduler allows you to dispatch processes not just to a particular CPU, but to CPU threads. Brian Bream explains how to use and provides examples. Docs: Overview of the Fair Share Scheduler by Oracle Solaris Documentation Team This official Oracle Solaris documentation set provides the nitty-gritty details for setting up classes and managing your processes. Covers: Introduction to the Scheduler CPU Share Definition CPU Shares and Process State CPU Share Versus Utilization CPU Share Examples FSS Configuration FSS and Processor Sets Combining FSS With Other Scheduling Classes Setting the Scheduling Class for the System Scheduling Class on a System with Zones Installed Commands Used With FSS -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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  • What Did You Do? is a Bad Question

    - by Ajarn Mark Caldwell
    Brian Moran (blog | Twitter) did a great presentation today for the PASS Professional Development Virtual Chapter on The Art of Questions.  One of the points that Brian made was that there are good questions and bad (or at least not-as-good) questions.  Good questions tend to open-up the conversation and engender positive reactions (perhaps even trust and respect) between the participants; and bad questions tend to close-down a conversation either through the narrow list of possible responses (e.g. strictly Yes/No) or through the negative reactions they can produce.  And this explains why I so frequently had problems troubleshooting real-time problems with users in the past.  I’ll explain that in more detail below, but before we go on, let me recommend that you watch the recording of Brian’s presentation to learn why the question Why is often problematic in the U.S. and yet we so often resort to it. For a short portion (3 years) of my career, I taught basic computer skills and Office applications in an adult vocational school, and this gave me ample opportunity to do live troubleshooting of user challenges with computers.  And like many people who ended up in computer related jobs, I also have had numerous times where I was called upon by less computer-savvy individuals to help them with some challenge they were having, whether it was part of my job or not.  One of the things that I noticed, especially during my time as a teacher, was that when I was helping somebody, typically the first question I would ask them was, “What did you do?”  This seemed to me like a good way to start my detective work trying to figure out what happened, what went wrong, how to fix it, and how to help the person avoid it again in the future.  I always asked it in a polite tone of voice as I was just trying to gather the facts before diving in deeper.  However; 99.999% of the time, I always got the same answer, “Nothing!”  For a long time this frustrated me because (remember I’m in detective mode at that point) I knew it could not possibly be true.  They HAD to have done SOMETHING…just tell me what were the last actions you took before this problem presented itself.  But no, they always stuck with “Nothing”.  At which point, with frustration growing, and not a little bit of disdain for their lack of helpfulness, I would usually ask them to move aside while I took over their machine and got them out of whatever they had gotten themselves into.  After a while I just grew used to the fact that this was the answer I would usually receive, but I always kept asking because for the .001% of the people who would actually tell me, I could then help them understand what went wrong and how to avoid it in the future. Now, after hearing Brian’s talk, I understand what the problem was.  Even though I meant to just be in an information gathering mode, the words I was using, “What did YOU do?” have such a strong negative connotation that people would instinctively go into defense-mode and stop sharing information that might make them look bad.  Many of them probably were not even consciously aware that they had gone on the defensive, but the self-preservation instinct, especially self-preservation of the ego, is so strong that people would end up there without even realizing it. So, if “What did you do” is a bad question, what would have been better?  Well, one suggestion that Brian makes in his talk is something along the lines of, “Can you tell me what led up to this?” or “what was happening on the computer right before this came up?”  It’s subtle, but the point is to take the focus off of the person and their behavior; instead depersonalizing it and talk about events from more of a 3rd-party observer point of view.  With this approach, people will be more likely to talk about what the computer did and what they did in response to it without feeling the interrogation spotlight is on them.  They are also more likely to mention other events that occurred around the same time that may or may not be related, but which could certainly help you troubleshoot a larger problem if it is not just user actions.  And that is the ultimate goal of your asking the questions.  So yes, it does matter how you ask the question; and there are such things as good questions and bad questions.  Excellent topic Brian!  Thanks for getting the thinking gears churning! (Cross-posted to the Professional Development Virtual Chapter blog.)

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