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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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  • Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

    - by emily.chorba(at)oracle.com
    Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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  • Serial plans: Threshold / Parallel_degree_limit = 1

    - by jean-pierre.dijcks
    As a very short follow up on the previous post. So here is some more on getting a serial plan and why that happens Another reason - compared to the auto DOP is not on as we looked at in the earlier post - and often more prevalent to get a serial plan is if the plan simply does not take long enough to consider a parallel path. The resulting plan and note looks like this (note that this is a serial plan!): explain plan for select count(1) from sales; SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); PLAN_TABLE_OUTPUT -------------------------------------------------------------------------------- Plan hash value: 672559287 -------------------------------------------------------------------------------------- | Id  | Operation            | Name  | Rows  | Cost (%CPU)| Time     | Pstart| Pstop | -------------------------------------------------------------------------------------- PLAN_TABLE_OUTPUT -------------------------------------------------------------------------------- |   0 | SELECT STATEMENT     |       |     1 |     5   (0)| 00:00:01 |       |     | |   1 |  SORT AGGREGATE      |       |     1 |            |          |       |     | |   2 |   PARTITION RANGE ALL|       |   960 |     5   (0)| 00:00:01 |     1 |  16 | |   3 |    TABLE ACCESS FULL | SALES |   960 |     5   (0)| 00:00:01 |     1 |  16 | Note -----    - automatic DOP: Computed Degree of Parallelism is 1 because of parallel threshold 14 rows selected. The parallel threshold is referring to parallel_min_time_threshold and since I did not change the default (10s) the plan is not being considered for a parallel degree computation and is therefore staying with the serial execution. Now we go into the land of crazy: Assume I do want this DOP=1 to happen, I could set the parameter in the init.ora, but to highlight it in this case I changed it on the session: alter session set parallel_degree_limit = 1; The result I get is: ERROR: ORA-02097: parameter cannot be modified because specified value is invalid ORA-00096: invalid value 1 for parameter parallel_degree_limit, must be from among CPU IO AUTO INTEGER>=2 Which of course makes perfect sense...

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  • SQL – Business Intelligence: Derive Data or Information?

    - by Pinal Dave
    We all know the value of information in our lives. Whether it’s a personal decision or a business initiated one, people need it. But the question is: who is to make the distinction between data and information? We all come across a whole lot of data daily, that may be significant or not. We filter what’s required and forget about the rest. Information is filtered and distilled data. Filtering and distillation can also alter its actual meaning and natural state. Therefore, in this blog we discover some ways to ensure that we’re using business intelligence derived from the right information for making critical management decisions. Four key questions managers must ask themselves before making a decision: 1. Am I working with data or information? 2. What is it’s context? 3. How recent is it? 4. How was it derived or what is the source? The first question is probably the most important. You must know what you’re dealing with here. If you see use of adjectives and conclusions drawn, it’s information. Not raw data. You very next concern must be whether this is guised to present a particular viewpoint or perspective. It makes a lot of difference if you take a decision based on someone’s propaganda to distort real facts. Therefore, the context and the intentions of the distillation process must be clear to you. The next consideration is whether data is recent enough to hold any value. Since it has a very short shelf life, you must ensure that its context and value is not lost out of time. The last and the most important consideration is how was it derived in the first place. The observer effect is what calls the shots here. The source can change the context to a great extent if the collection methodology  and purpose is not clear. Gathering intelligence for decision making requires users to be keen observers and not take the information provided on its face value alone. These probing questions will allow you to make sure that you’re working with clean and accurate data devoid of any influence or manipulations. Only then can you be sure of deriving true business intelligence for your organization. BI technology is also a great way to ensure accuracy of reports. SQL BI Platform  provides advanced tools and techniques for all your BI needs and concerns. Koenig Solutions offers this course along with a host of other Business Intelligence and IT courses on all latest technologies available in the market today. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Access Denied

    - by Tony Davis
    When Microsoft executives wake up in the night screaming, I suspect they are having a nightmare about their own version of Frankenstein's monster. Created with the best of intentions, without thinking too hard of the long-term strategy, and having long outlived its usefulness, the monster still lives on, occasionally wreaking vengeance on the innocent. Its name is Access; a living synthesis of disparate body parts that is resistant to all attempts at a mercy-killing. In 1986, Microsoft had no database products, and needed one for their new OS/2 operating system, the successor to MSDOS. In 1986, they bought exclusive rights to Sybase DataServer, and were also intent on developing a desktop database to capture Ashton-Tate's dominance of that market, with dbase. This project, first called 'Omega' and later 'Cirrus', eventually spawned two products: Visual Basic in 1991 and Access in late 1992. Whereas Visual Basic battled with PowerBuilder for dominance in the client-server market, Access easily won the desktop database battle, with Dbase III and DataEase falling away. Access did an excellent job of abstracting and simplifying the task of building small database applications in a short amount of time, for a small number of departmental users, and often for a transient requirement. There is an excellent front end and forms generator. We not only see it in Access but parts of it also reappear in SSMS. It's good. A business user can pull together useful reports, without relying on extensive technical support. A skilled Access programmer can deliver a fairly sophisticated application, whilst the traditional client-server programmer is still sharpening his pencil. Even for the SQL Server programmer, the forms generator of Access is useful for sketching out application designs. So far, so good, but here's where the problems start; Access ties together two different products and the backend of Access is the bugbear. The limitations of Jet/ACE are well-known and documented. They range from MDB files that are prone to corruption, especially as they grow in size, pathetic security, and "copy and paste" Backups. The biggest problem though, was an infamous lack of scalability. Because Microsoft never realized how long the product would last, they put little energy into improving the beast. Microsoft 'ate their own dog food' by using Access for Microsoft Exchange and Outlook. They choked on it. For years, scalability and performance problems with Exchange Server have been laid at the door of the Jet Blue engine on which it relies. Substantial development work in Exchange 2010 was required, just in order to improve the engine and storage schema so that it more efficiently handled the reading and writing of mails. The alternative of using SQL Server just never panned out. The Jet engine was designed to limit concurrent users to a small number (10-20). When Access applications outgrew this, bitter experience proved that there really is no easy upgrade path from Access to SQL Server, beyond rewriting the whole lot from scratch. The various initiatives to do this never quite bridged the cultural gulf between Access and a true relational database So, what are the obvious alternatives for small, strategic database applications? I know many users who, for simple 'list maintenance' requirements are very happy using Excel databases. Surely, now that PowerPivot has led the way, it is time for Microsoft to offer a new RAD package for database application development; namely an Excel-based front end for SQL Server Express. In that way, we'll have a powerful and familiar front end, to a scalable database, and a clear upgrade path when an app takes off and needs to go enterprise. Cheers, Tony.

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  • Enterprise Integration: Can Companies Afford It?

    - by Ralph Wheaton
    Each year, my company holds a global sales conference where employees and partners from around the world some together to collaborate, share knowledge and ideas and learn about future plans.  As a member of the professional services division, several of us had been asked to make a presentation, an elevator pitch in 3 minutes or less that relates to a success we have worked on or directly relates to our tag (that is, our primary technology focus).  Mine happens to be Enterprise Integration as it relates Business Intelligence.  I found it rather difficult to present that pitch in a short amount of time and had to pare it down.  At any rate, in just a little over 3 minutes, this is the presentation I submitted.  Here is a link to the full presentation video in WMV format.   Many companies today subscribe to a buy versus build mentality in an attempt to drive down costs and improve time to implementation. Sometimes this makes sense, especially as it relates to specialized software or software that performs a small number of tasks extremely well. However, if not carefully considered or planned out, this oftentimes leads to multiple disparate systems with silos of data or multiple versions of the same data. For instance, client data (contact information, addresses, phone numbers, opportunities, sales) stored in your CRM system may not play well with Accounts Receivables. Employee data may be stored across multiple systems such as HR, Time Entry and Payroll. Other data (such as member data) may not originate internally, but be provided by multiple outside sources in multiple formats. And to top it all off, some data may have to be manually entered into multiple systems to keep it all synchronized. When left to grow out of control like this, overall performance is lacking, stability is questionable and maintenance is frequent and costly. Worse yet, in many cases, this topology, this hodgepodge of data creates a reporting nightmare. Decision makers are forced to try to put together pieces of the puzzle attempting to find the information they need, wading through multiple systems to find what they think is the single version of the truth. More often than not, they find they are missing pieces, pieces that may be crucial to growing the business rather than closing the business. across applications. Master data owners are defined to establish single sources of data (such as the CRM system owns client data). Other systems subscribe to the master data and changes are replicated to subscribers as they are made. This can be one way (no changes are allowed on the subscriber systems) or bi-directional. But at all times, the master data owner is current or up to date. And all data, whether internal or external, use the same processes and methods to move data from one place to another, leveraging the same validations, lookups and transformations enterprise wide, eliminating inconsistencies and siloed data. Once implemented, an enterprise integration solution improves performance and stability by reducing the number of moving parts and eliminating inconsistent data. Overall maintenance costs are mitigated by reducing touch points or the number of places that require modification when a business rule is changed or another data element is added. Most importantly, however, now decision makers can easily extract and piece together the information they need to grow their business, improve customer satisfaction and so on. So, in implementing an enterprise integration solution, companies can position themselves for the future, allowing for easy transition to data marts, data warehousing and, ultimately, business intelligence. Along this path, companies can achieve growth in size, intelligence and complexity. Truly, the question is not can companies afford to implement an enterprise integration solution, but can they afford not to.   Ralph Wheaton Microsoft Certified Technology Specialist Microsoft Certified Professional Developer Microsoft VTS-P BizTalk, .Net

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  • ArchBeat Facebook Friday: Top 10 Shared Links - May 30- June 5, 2014

    - by OTN ArchBeat
    The list below is comprised of the Top 10 most popular articles, blog posts, videos, and other content shared over the last seven days with the more than 5,100 people fans of the OTN ArchBeat Facebook Page. What is REST? | Maarten Smeets "Most Middleware developers will encounter RESTful services," says Oracle SOA / BPM / Java integration specialist Maarten Smeets. "It is good to understand what they are, what they should be and how they work." His extensive post will help you achieve that understanding. Integrating with Fusion Applications using SOAP web services and REST APIs | Arvind Srinivasamoorth This article, part one of Arvind Srinivasamoorth's two-part series on Integrating with Fusion Applications using SOAP web services and REST APIs, shows you how to identify the Fusion Applications SOAP web service to be invoked. Oracle Technology Network | Architect Community Have you visited the OTN Solution Architect homepage lately? I've just updated it with information about the big OTN Virtual Tech Summit on July 9, plus the latest OTN tech articles, and a fresh list of community videos and podcasts. Check it out! Starting and Stopping a Java EE Environment when using Oracle WebLogic | Rene van Wijk Oracle ACE Director and Oracle Fusion Middleware specialist Rene van Wijk explores ways to simplify the life-cycle management of a Java EE environment through the use of scripts developed with WebLogic Scripting Tool and Linux Bash. Application Composer Series: Where and When to use Groovy | Richard Bingham Richard Bingham describes his post as "more of a reference than an article." The post is comprised of a table that highlights where you can add your own custom logic via Groovy code and when you might use the various features. Kscope 2014: HFM Metadata Diagnostics | Eric Erikson Oracle Certified Hyperion Financial Management Specialist Eric Erikson will present three sessions at ODTUG Kscope 2014, June 22-26 in Seattle. Why should you care? Watch the video. Tuning Asynchronous Web Services in Fusion Applications | Jian Liang This article, the fourth in solution architect Jian Liang's five-part series on Fusion Applications and asynchronous Web Services, shows you how to conduct performance tuning of the asynchronous web services in relation to Fusion Applications. IDM FA Integration Flows | Thiago Leoncio Fusion Applications uses the Oracle Identity Management for its identity store and policy store by default. This article by solution architect Thiago Leoncio explains how user and role flows work from different points of view, using key IDM products for each flow in detail. GoldenGate and Oracle Data Integrator - A Perfect Match in 12c... Part 1: Getting Started | Michael Rainey Michael Rainey has already written extensively about about integration between Oracle Data Integrator and GoldenGate -- but he's not done. "With the release of the 12c versions of ODI and GoldenGate last October, and a soon-to-be-updated reference architecture, it’s time to write a few posts on the subject again, " he says. Here's the first of those posts. Video: Kscope 2014 Preview: Tim Tow on Essbase Java API and ODTUG Community Oracle ACE Director and ODTUG board member Tim Tow talks about his Kscope 2014 sessions focused on the Essbase Java API in this short video interview.

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  • Copying A Slide From One Presentation To Another

    - by Tim Murphy
    There are many ways to generate a PowerPoint presentation using Open XML.  The first way is to build it by hand strictly using the SDK.  Alternately you can modify a copy of a base presentation in place.  The third approach to generate a presentation is to build a new presentation from the parts of an existing presentation by copying slides as needed.  This post will focus on the third option. In order to make this solution a little more elegant I am going to create a VSTO add-in as I did in my previous post.  This one is going to insert Tags to identify slides instead of NonVisualDrawingProperties which I used to identify charts, tables and images.  The code itself is fairly short. SlideNameForm dialog = new SlideNameForm(); Selection selection = Globals.ThisAddIn.Application.ActiveWindow.Selection;   if(dialog.ShowDialog() == DialogResult.OK) { selection.SlideRange.Tags.Add(dialog.slideName,dialog.slideName); } Zeyad Rajabi has a good post here on combining slides from two presentations.  The example he gives is great if you are doing a straight merge.  But what if you want to use your source file as almost a supermarket where you pick and chose slides and may even insert them repeatedly?  The following code uses the tags we created in the previous step to pick a particular slide an copy it to a destination file. using (PresentationDocument newDocument = PresentationDocument.Open(OutputFileText.Text,true)) { PresentationDocument templateDocument = PresentationDocument.Open(FileNameText.Text, false);   uniqueId = GetMaxIdFromChild(newDocument.PresentationPart.Presentation.SlideMasterIdList); uint maxId = GetMaxIdFromChild(newDocument.PresentationPart.Presentation.SlideIdList);   SlidePart oldPart = GetSlidePartByTagName(templateDocument, SlideToCopyText.Text);   SlidePart newPart = newDocument.PresentationPart.AddPart<SlidePart>(oldPart, "sourceId1");   SlideMasterPart newMasterPart = newDocument.PresentationPart.AddPart(newPart.SlideLayoutPart.SlideMasterPart);   SlideIdList idList = newDocument.PresentationPart.Presentation.SlideIdList;   // create new slide ID maxId++; SlideId newId = new SlideId(); newId.Id = maxId; newId.RelationshipId = "sourceId1"; idList.Append(newId);   // Create new master slide ID uniqueId++; SlideMasterId newMasterId = new SlideMasterId(); newMasterId.Id = uniqueId; newMasterId.RelationshipId = newDocument.PresentationPart.GetIdOfPart(newMasterPart); newDocument.PresentationPart.Presentation.SlideMasterIdList.Append(newMasterId);   // change slide layout ID FixSlideLayoutIds(newDocument.PresentationPart);     //newPart.Slide.Save(); newDocument.PresentationPart.Presentation.Save(); } The GetMaxIDFromChild and FixSlideLayoutID methods are barrowed from Zeyad’s article.  The GetSlidePartByTagName method is listed below.  It is really one LINQ query that finds SlideParts with child Tags that have the requested Name. private SlidePart GetSlidePartByTagName(PresentationDocument templateDocument, string tagName) { return (from p in templateDocument.PresentationPart.SlideParts where p.UserDefinedTagsParts.First().TagList.Descendants <DocumentFormat.OpenXml.Presentation.Tag>().First().Name == tagName.ToUpper() select p).First(); } This is what really makes the difference from what Zeyad posted.  The most powerful thing you can have when generating documents from templates is a consistent way of naming items to be manipulated.  I will be show more approaches like this in upcoming posts. del.icio.us Tags: Office Open XML,Presentation,PowerPoint,VSTO,TagList

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  • How-to enable user session time out warning (JDev 11.1.1.4)

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle JDeveloper 11.1.1.4 contains a new session time-out warning functionality. Quoting the Oracle® Fusion Middleware Web User Interface Developer's Guide for Oracle Application Development Framework11g Release 1 (11.1.1.4.0) documentatiom http://download.oracle.com/docs/cd/E17904_01/web.1111/b31973/ap_config.htm#BABFIGBA "When a request is sent to the server, a session timeout value is written to the page and the session timeout warning interval is defined by the context parameter  oracle.adf.view.rich.sessionHandling.WARNING_BEFORE_TIMEOUT. The user is given the opportunity to extend the session in a warning dialog, and a notification is sent when the session has expired and the page is refreshed. Depending on the application security configuration, the user may be redirected to the log in page when the session expires. Use the oracle.adf.view.rich.sessionHandling.WARNING_BEFORE_TIMEOUT context parameter to set the number of seconds prior to the session time out when a warning dialog is displayed. If the value of WARNING_BEFORE_TIMEOUT is less than 120 seconds, if client state saving is used for the page, or if the session has been invalidated, the feature is disabled. The session time-out value it taken directly from the session. Example A-3 shows configuration of the warning dialog to display at 120 seconds before the time-out of the session. Example A-3 Configuration of Session Time-out Warning <context-param>    <param-name>        oracle.adf.view.rich.sessionHandling.WARNING_BEFORE_TIMEOUT   </param-name>    <param-value>120</param-value> </context-param> The default value of this parameter is 120 seconds. To prevent notification of the user too frequently when the session time-out is set too short, the actual value of WARNING_BEFORE_TIMEOUT is determined dynamically, where the session time-out must be more than 2 minutes or the feature is disabled.

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  • Can't connect to VPN on Ubuntu 12.04

    - by 12rad
    I'm having a lot of trouble connecting to VPN. This used to work on my machine, but i recently did an update and it's stopped working. I'm not sure what the problem is. My question is how do i debug this? I'm not able to narrow it down to a specific problem. This is what i get when i tail the syslogs. Would appreciate any help! Nov 6 23:42:52 meera NetworkManager[1137]: <info> Starting VPN service 'pptp'... Nov 6 23:42:52 meera NetworkManager[1137]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 6132 Nov 6 23:42:52 meera NetworkManager[1137]: <info> VPN service 'pptp' appeared; activating connections Nov 6 23:42:52 meera NetworkManager[1137]: <info> VPN plugin state changed: starting (3) Nov 6 23:42:52 meera NetworkManager[1137]: <info> VPN connection 'NAME VPN' (Connect) reply received. Nov 6 23:42:52 meera pppd[6136]: Plugin /usr/lib/pppd/2.4.5/nm-pptp-pppd-plugin.so loaded. Nov 6 23:42:52 meera pppd[6136]: pppd 2.4.5 started by root, uid 0 Nov 6 23:42:52 meera chat[6139]: timeout set to 15 seconds Nov 6 23:42:52 meera chat[6139]: abort on (NO CARRIER) Nov 6 23:42:52 meera chat[6139]: abort on (NO DIALTONE) Nov 6 23:42:52 meera chat[6139]: abort on (ERROR) Nov 6 23:42:52 meera chat[6139]: abort on (NO ANSWER) Nov 6 23:42:52 meera chat[6139]: abort on (BUSY) Nov 6 23:42:52 meera chat[6139]: abort on (Username/Password Incorrect) Nov 6 23:42:52 meera chat[6139]: send (AT^M) Nov 6 23:42:52 meera pptp[6138]: nm-pptp-service-6132 log[main:pptp.c:314]: The synchronous pptp option is NOT activated Nov 6 23:42:52 meera chat[6139]: expect (OK) Nov 6 23:42:52 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_rep:pptp_ctrl.c:251]: Sent control packet type is 1 'Start-Control-Connection-Request' Nov 6 23:42:53 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_disp:pptp_ctrl.c:739]: Received Start Control Connection Reply Nov 6 23:42:53 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_disp:pptp_ctrl.c:773]: Client connection established. Nov 6 23:42:53 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_rep:pptp_ctrl.c:251]: Sent control packet type is 7 'Outgoing-Call-Request' Nov 6 23:42:54 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_disp:pptp_ctrl.c:858]: Received Outgoing Call Reply. Nov 6 23:42:54 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_disp:pptp_ctrl.c:897]: Outgoing call established (call ID 0, peer's call ID 13077). Nov 6 23:42:54 meera pptp[6138]: nm-pptp-service-6132 warn[decaps_hdlc:pptp_gre.c:231]: The ppp mode is synchronous, yet no pptp --sync option is specified! Nov 6 23:43:07 meera chat[6139]: alarm Nov 6 23:43:07 meera chat[6139]: Failed Nov 6 23:43:07 meera pppd[6136]: Script chat -v -f /etc/ppp/chat-ztisp finished (pid 6139), status = 0x3 Nov 6 23:43:07 meera pppd[6136]: Connect script failed Nov 6 23:43:07 meera pppd[6136]: Waiting for 1 child processes... Nov 6 23:43:07 meera pppd[6136]: script /usr/sbin/pptp 204.197.218.90 --nolaunchpppd --loglevel 0 --logstring nm-pptp-service-6132, pid 6138 Nov 6 23:43:07 meera pptp[6138]: nm-pptp-service-6132 warn[decaps_hdlc:pptp_gre.c:204]: short read (-1): Input/output error Nov 6 23:43:07 meera pptp[6138]: nm-pptp-service-6132 warn[decaps_hdlc:pptp_gre.c:216]: pppd may have shutdown, see pppd log Nov 6 23:43:07 meera pptp[6143]: nm-pptp-service-6132 log[callmgr_main:pptp_callmgr.c:234]: Closing connection (unhandled) Nov 6 23:43:07 meera pppd[6136]: Script /usr/sbin/pptp 204.197.218.90 --nolaunchpppd --loglevel 0 --logstring nm-pptp-service-6132 finished (pid 6138), status = 0x0 Nov 6 23:43:07 meera pptp[6143]: nm-pptp-service-6132 log[ctrlp_rep:pptp_ctrl.c:251]: Sent control packet type is 12 'Call-Clear-Request' Nov 6 23:43:07 meera pptp[6143]: nm-pptp-service-6132 log[call_callback:pptp_callmgr.c:79]: Closing connection (call state) Nov 6 23:43:07 meera pppd[6136]: Exit. Nov 6 23:43:07 meera NetworkManager[1137]: <warn> VPN plugin failed: 1 Nov 6 23:43:07 meera NetworkManager[1137]: <info> VPN plugin state changed: stopped (6) Nov 6 23:43:07 meera NetworkManager[1137]: <info> VPN plugin state change reason: 0 Nov 6 23:43:07 meera NetworkManager[1137]: <warn> error disconnecting VPN: Could not process the request because no VPN connection was active.

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  • Free RAM disappears - Memory leak?

    - by Izzy
    On a fresh started system, free reports about 1.5G used RAM (8G RAM alltogether, Ubuntu 12.04 with lightdm and plasma desktop, one konsole window started). Having the apps running I use, it still consumes not more than 2G. However, having the system running for a couple of days, more and more of my free RAM disappears -- without showing up in the list of used apps: while smem --pie=name reports less than 20% used (and 80% being available), everything else says differently. free -m for example reports on about day 7: total used free shared buffers cached Mem: 7459 7013 446 0 178 997 -/+ buffers/cache: 5836 1623 Swap: 9536 296 9240 (so you can see, it's not the buffers or the cache). Today this finally ended with the system crashing completely: the windows manager being gone, apps "hanging in the air" (frameless) -- and a popup notifying me about "too many open files". Syslog reports: kernel: [856738.020829] VFS: file-max limit 752838 reached So I closed those applications I was able to close, and killed X using Ctrl-Alt-backspace. X tried to come up again after that with failsafeX, but was unable to do so as it could no longer detect its configuration. So I switched to a console using Ctrl-Alt-F2, captured all information I could think of (vmstat, free, smem, proc/meminfo, lsof, ps aux), and finally rebooted. X again came up with failsafeX; this time I told it to "recover from my backed-up configuration", then switched to a console and successfully used startx to bring up the graphical environment. I have no real clue to what is causing this issue -- though it must have to do either with X itself, or with some user processes running on X -- as after killing X, free -m output looked like this: total used free shared buffers cached Mem: 7459 2677 4781 0 62 419 -/+ buffers/cache: 2195 5263 Swap: 9536 59 9477 (~3.5GB being freed) -- to compare with the output after a fresh start: total used free shared buffers cached Mem: 7459 1483 5975 0 63 730 -/+ buffers/cache: 689 6769 Swap: 9536 0 9536 Two more helpful outputs are provided by memstat -u. Shortly before the crash: User Count Swap USS PSS RSS mail 1 0 200 207 616 whoopsie 1 764 740 817 2300 colord 1 3200 836 894 2156 root 62 70404 352996 382260 569920 izzy 80 177508 1465416 1519266 1851840 After having X killed: User Count Swap USS PSS RSS mail 1 0 184 188 356 izzy 1 1400 708 739 1080 whoopsie 1 848 668 826 1772 colord 1 3204 804 888 1728 root 62 54876 131708 149950 267860 And after a restart, back in X: User Count Swap USS PSS RSS mail 1 0 212 217 628 whoopsie 1 0 1536 1880 5096 colord 1 0 3740 4217 7936 root 54 0 148668 180911 345132 izzy 47 0 370928 437562 915056 Edit: Just added two graphs from my monitoring system. Interesting to see: everytime when there's a "jump" in memory consumption, CPU peaks as well. Just found this right now -- and it reminds me of another indicator pointing to X itself: Often when returning to my machine and unlocking the screen, I found something doing heavvy work on my CPU. Checking with top, it always turned out to be /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none. So after this long explanation, finally my questions: What could be the possible causes? How can I better identify involved processes/applications? What steps could be taken to avoid this behaviour -- short from rebooting the machine all X days? I was running 8.04 (Hardy) for about 5 years on my old machine, never having experienced the like (always more than 100 days uptime, before rebooting for e.g. kernel updates). This now is a complete new machine with a fresh install of 8.04. In case it matters, some specs: AMD A4-3400 APU with Radeon(tm) HD Graphics, using the open-source ati/radeon driver (so no fglrx installed), 8GB RAM, WDC WD1002FAEX-0 hdd (1TB), Asus F1A75-V Evo mainboard. Ubuntu 12.04 64-bit with KDE4/Plasma. Apps usually open more or less permanently include Evolution, Firefox, konsole (with Midnight Commander running inside, about 4 tabs), and LibreOffice -- plus occasionally Calibre, Gimp and Moneyplex (banking software I'm already using for almost 20 years now, in a version which did fine on Hardy).

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  • Why would Copying a Large Image to the Clipboard Freeze a Computer?

    - by Akemi Iwaya
    Sometimes, something really odd happens when using our computers that makes no sense at all…such as copying a simple image to the clipboard and the computer freezing up because of it. An image is an image, right? Today’s SuperUser post has the answer to a puzzled reader’s dilemna. Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. Original image courtesy of Wikimedia. The Question SuperUser reader Joban Dhillon wants to know why copying an image to the clipboard on his computer freezes it up: I was messing around with some height map images and found this one: (http://upload.wikimedia.org/wikipedia/commons/1/15/Srtm_ramp2.world.21600×10800.jpg) The image is 21,600*10,800 pixels in size. When I right click and select “Copy Image” in my browser (I am using Google Chrome), it slows down my computer until it freezes. After that I must restart. I am curious about why this happens. I presume it is the size of the image, although it is only about 6 MB when saved to my computer. I am also using Windows 8.1 Why would a simple image freeze Joban’s computer up after copying it to the clipboard? The Answer SuperUser contributor Mokubai has the answer for us: “Copy Image” is copying the raw image data, rather than the image file itself, to your clipboard. The raw image data will be 21,600 x 10,800 x 3 (24 bit image) = 699,840,000 bytes of data. That is approximately 700 MB of data your browser is trying to copy to the clipboard. JPEG compresses the raw data using a lossy algorithm and can get pretty good compression. Hence the compressed file is only 6 MB. The reason it makes your computer slow is that it is probably filling your memory up with at least the 700 MB of image data that your browser is using to show you the image, another 700 MB (along with whatever overhead the clipboard incurs) to store it on the clipboard, and a not insignificant amount of processing power to convert the image into a format that can be stored on the clipboard. Chances are that if you have less than 4 GB of physical RAM, then those copies of the image data are forcing your computer to page memory out to the swap file in an attempt to fulfil both memory demands at the same time. This will cause programs and disk access to be sluggish as they use the disk and try to use the data that may have just been paged out. In short: Do not use the clipboard for huge images unless you have a lot of memory and a bit of time to spare. Like pretty graphs? This is what happens when I load that image in Google Chrome, then copy it to the clipboard on my machine with 12 GB of RAM: It starts off at the lower point using 2.8 GB of RAM, loading the image punches it up to 3.6 GB (approximately the 700 MB), then copying it to the clipboard spikes way up there at 6.3 GB of RAM before settling back down at the 4.5-ish you would expect to see for a program and two copies of a rather large image. That is a whopping 3.7 GB of image data being worked on at the peak, which is probably the initial image, a reserved quantity for the clipboard, and perhaps a couple of conversion buffers. That is enough to bring any machine with less than 8 GB of RAM to its knees. Strangely, doing the same thing in Firefox just copies the image file rather than the image data (without the scary memory surge). Have something to add to the explanation? Sound off in the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.

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  • Oracle OpenWorld 2012: Oracle Developer Cloud, ADF-Essentials, ADF Mobile and ME!

    - by Dana Singleterry
    This year at OOW, like those from the past, will certainly be unforgettable. Lots of new announcements which I can't mention here and may not event know about are sure to surprise. I'll keep this short and sweet. For every session ADF, ADF Mobile, Oracle Developer Cloud, Integration with SOA Suite, etc... take a look at the ADF Focus Document listing all the sessions ordered by day providing time and location. For Mobile specifically check out the Mobile Focus Document. OOW 2012 actually kicks off on Sunday with Moscone North demogrounds hosting Cloud. There's also the ADF EMG User Day where you can pick up many technical tips & tricks from ADF Developers / ACE Directors from around the world. A session you shouldn't miss and a great starting point for the week if you miss Sunday's ADF EMG User Day for all of you TechoFiles is Chris Tonas's keynote for developers - Monday 10:45 am at Salon 8 in the Marriott - The Future of Development for Oracle Fusion - From Desktop to Mobile to Cloud. Then peruse the ADF Focus Document to fill out your day with the many sessions and labs on ADF. Don't forge that Wednesday afternoon (4:30 - 5:30) offers an ADF Meetup which is an excellent opportunity to catch up with the Shakers and Makers of ADF from Product Managent, to customers, to top developers leveraging the ADF technology, to ACE Directors themselves. Not to mention free beer is provided to help you wind down from a day of Techno Overload. Now for my schedule and I do hope to see some of you at one of these. OOW 2012 Schedule 10/1 Monday 9:30am – 12:00pm: JDev DemoGrounds 3:15pm – 4:15pm: Intro to Oracle ADF HOL; Marriott Marquis – Salon ¾ 4:00pm – 6:00pm: Cloud DemoGrounds 10/2 Tuesday 9:45am – 12:00pm: JDev DemoGrounds 2:00pm -4:00pm: Cloud DemoGrounds 7:30 – 9:30: Team Dinner @ Donato Enoteca; Redwood City 10/3 Wednesday 10:15pm – 11:15pm: Intro to Oracle ADF HOL; Marriott Marquis – Salon 3/4 1:15pm – 2:15pm: Oracle ADF – Lessons Learned in Real-World Implementations; Moscone South – Room 309This session takes the form of a panel that consists of three customer: Herbalife, Etiya, & Hawaii State Department of Education. During the first part of this session each customer will provide a high-level overview of their application. Following this overview I'll ask questions of the customers specific to their implementations and lessons learned through their development life-cycle. Here's the session abstract: CON3535 - Oracle ADF: Lessons Learned in Real-World Implementations This session profiles and interviews customers that have been successful in delivering compelling applications based on Oracle’s Application Development Framework (Oracle ADF). The session provides an overview of Oracle ADF, and then three customers explain the business drivers for their respective applications and solutions and if possible, provide a demonstration of the applications. Interactive questions posed to the customers after their overview will make for an exciting and dynamic format in which the customers will provide insight into real-world lessons learned in developing with Oracle ADF. 3:30pm – 4:30 pm: Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile; Marriott Marquis – Salon 10A 4:30pm – 6:00pm: Meet and Greet ADF Developers/Customers; OTN Lounge 10/4 Thursday   11:15pm – 12:15pm: Intro to Oracle ADF HOL; Marriott Marquis – Salon 3/4 I'm sure our paths will cross at some point during the week and I look forward to seeing you at one of the many events. Enjoy OOW 2012!

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  • Have Your Cake and Eat it Too: Industry Best Practices + Flexibility

    - by Oracle Accelerate for Midsize Companies
    By Richard Garraputa, VP of Sales & Marketing, brij Richard joined brij in 1996 after graduating from the University of North Carolina at Greensboro with degrees in Information Systems and Accounting. He directs brij’s overall strategies of both the business development and marketing departments. Companies looking for new ERP systems spend so much time comparing features and functions of software products but too often short change the value of their own processes.  Company managers I meet often claim that they are implementing a new ERP system so they can perform better and faster.  When asked how, the answer is often “by implementing best practices”.  But the term ‘best practices’ is frequently used to mean ‘doing things the way everyone else does them’ rather than a starting point or benchmark to build upon by adding your own value. Of course, implementing standardized processes across an enterprise is an important step in improving operational efficiencies.  But not all companies are alike.  Do you ever tell your customers “We are just like our competition and have no competitive differentiation”?  Probably not.  So why should the implementation of your business processes be just like your competitor’s?  Even within the same industry, companies differentiate themselves by leveraging their unique expertise and approach to business.  These unique aspects—the competitive differentiators that companies use to thrive in a crowded marketplace—can and should be supported by the implementation of business systems like ERP. Modern ERP systems like Oracle’s JD Edwards EnterpriseOne have a broad and deep functional footprint designed to integrate a company’s core operations.  But how can a company take advantage of this footprint without blowing up their implementation budget?  Some ERP vendors claim to solve this challenge by stating that their systems come pre-configured with ‘best practices’.  Too often what they are really saying is that you will have to abandon your key operational differentiators to fit a vendor’s template for your business—or extend your implementation and postpone the realization of any benefits. Thankfully for midsize companies, there is an alternative to the undesirable options of extended implementation projects or abandoning their competitive differentiators.  Oracle Accelerate Solutions speed the time it takes to implement JD Edwards EnterpriseOne solution based on your unique business characteristics, getting your new ERP system up and running faster without forcing your business to fit a cookie-cutter solution. We’ve been a JD Edwards implementation partner since 1986 and we now leverage Oracle Business Accelerators—cloud based rapid implementation tools built and maintained by Oracle. Oracle Business Accelerators deliver the benefits of embedded industry best practices without forcing every customer in to one set of processes like many template or “clone and go” approaches do. You retain the ability to reconfigure your applications—without customization—as your business changes. Wielded by Oracle partners with industry-specific domain expertise, Oracle Accelerate Solution implementations powered by Oracle Business Accelerators help automate the application configuration to fit your business better, faster. For example, on a recent project at a manufacturing company, the project manager told me that Oracle Business Accelerators helped get them to Conference Room Pilot 20% faster than with a traditional approach. Time savings equal cost savings. And if ‘better and faster’ is your goal for your business performance, shouldn’t it be the goal for your ERP implementation as well? Established in 1986, brij has been dedicated solely to helping its customers implement Oracle’s JD Edwards solutions and to maximize the value of those customers’ IT investments. They are a Gold level member in Oracle PartnerNetwork and an Oracle Accelerate Solution provider.

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  • Should I break contract early?

    - by cbang
    About 7 months ago I made the switch from a 5 year permie role (as a support developer in C#) to a contract role. I did this because I was stagnating in my old role. The extra cash contracting is really helping too. Unfortunately my team leader has taken a dislike to me from day 1. He regularly tells me I went out contracting too early, and frequently remarks that people in their 20's have no idea what they are talking about (I am 29). I was recently given the task of configuring our reports via our in house reporting library. It works off of a database driven criteria base, with controls being loaded as needed. The configs can get fairly complex, with controls having various levels of dependency on each other. I had a short time frame to get 50 reports working, and I was told to just get the basic configuration done, after which they will be handed over to the reporting team for fine tuning, then the test team. Our updated system was deployed 2 weeks ago, and it turned out that about 15 reports had issues causing incorrect data to be returned. Upon investigation I discovered that the reporting team hadn't even looked at them, and the test team hadn't bothered to test the reports. In spite of this, my team leader has told me that it is 100% my fault. As a result, our help desk got hit hard. I worked back until 2am that night to fix the highest priority issues (on my wedding anniversary!). The next day I arrive at work at 7:45 am to continue with the fixes. I got no thanks, but keep getting repeatedly told by my manager that "I fucked up" and "this is all my fault". I told my team leader I would spend part of my weekend working to fix the remaining issues. His response was "so you fucking should! you fucked it all up!" in front of the rest of the team. I responded "No worries." and left. I spent a decent chunk of my weekend working on it. Within 2 business days of finding out about the issues, I had all the medium and high priority issues fixed. The only comments my team leader has made to me in the last 2 weeks is to tell me how I have caused a big mess, and to tell me it was all my fault. I get this multiple times a day. If I make any jokes to anyone else in the team, I get told not to be a smartass... even though the rest of the team jokes throughout the day. Apart from that, all I get is angry looks any time I am anywhere near the guy. I don't give any response other than "alright" or silence when he starts giving me a hard time. Today we found out that the pilot release for the next stage has been pushed back. My team leader has said this was caused by me (but the higher ups said no such thing). He also said I have "no understanding of the ramifications of my actions". My question is, should I break contract (I am contracted until June 30) and find another role? No one else in my team will speak up in my favour, as they are contractors too and have no interest in rocking the boat. I could complain to my team leaders boss, but I can't see that helping, as I will still be stuck in the same team. As this is my first contract, I imagine getting the next one will be hard without a reference. I can't figure out if this guy is trying to get me fired up to provoke a confrontation (the guy loves conflict), or if he is just venting anger, or what. Copping this blame day after day is really wearing me down and making me depressed... especially since I have a wife and kid to support).

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  • Developer Training – 6 Online Courses to Learn SQL Server, MySQL and Technology

    - by Pinal Dave
    Video courses are the next big thing and I am so happy that I have so far authored 6 different video courses with Pluralsight. Here is the list of the courses. I have listed all of my video courses over here. Note: If you click on the courses and it does not open, you need to login to Pluralsight with a valid username and password or sign up for a FREE trial. Please leave a comment with your favorite course in the comment section. Random 10 winners will get surprise gift via email. Bonus: If you list your favorite module from the course site. SQL Server Performance: Introduction to Query Tuning SQL Server performance tuning is an in-depth topic, and an art to master. A key component of overall application performance tuning is query tuning. Writing queries in an efficient manner, and making sure they execute in the most optimal way possible, is always a challenge. The basics revolve around the details of how SQL Server carries out query execution, so the optimizations explored in this course follow along the same lines. Click to View Course SQL Server Performance: Indexing Basics Indexes are the most crucial objects of the database. They are the first stop for any DBA and Developer when it is about performance tuning. There is a good side as well evil side of the indexes. To master the art of performance tuning one has to understand the fundamentals of the indexes and the best practices associated with the same. This course is for every DBA and Developer who deals with performance tuning and wants to use indexes to improve the performance of the server. Click to View Course SQL Server Questions and Answers This course is designed to help you better understand how to use SQL Server effectively. The course presents many of the common misconceptions about SQL Server, and then carefully debunks those misconceptions with clear explanations and short but compelling demos, showing you how SQL Server really works. This course is for anyone working with SQL Server databases who wants to improve her knowledge and understanding of this complex platform. Click to View Course MySQL Fundamentals MySQL is a popular choice of database for use in web applications, and is a central component of the widely used LAMP open source web application software stack. This course covers the fundamentals of MySQL, including how to install MySQL as well as written basic data retrieval and data modification queries. Click to View Course Building a Successful Blog Expressing yourself is the most common behavior of humans. Blogging has made easy to express yourself. Just like a letter or book has a structure and formula, blogging also has structure and formula. In this introductory course on blogging we will go over a few of the basics of blogging and show the way to get started with blogging immediately. If you already have a blog, this course will be even more relevant as this will discuss many of the common questions and issue you face in your blogging routine. Click to View Course Introduction to ColdFusion ColdFusion is rapid web application development platform. In this course you will learn the basics of how to use ColdFusion platform and rapidly develop web sites. The course begins with learning basics of ColdFusion Markup Language and moves to common development language practices. From there we move to frequent database operations and advanced concepts of Forms, Sessions and Cookies. The last module sums up all the concepts covered in the course with sample application. Click to View Course Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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  • Java EE @ No Fluff Just Stuff Tour

    - by reza_rahman
    If you work in the US and still don't know what the No Fluff Just Stuff (NFJS) Tour is, you are doing yourself a very serious disfavor. NFJS is by far the cheapest and most effective way to stay up to date through some world class speakers and talks. This is most certainly true for US enterprise Java developers in particular. Following the US cultural tradition of old-fashioned roadshows, NFJS is basically a set program of speakers and topics offered at major US cities year round. Many now famous world class technology speakers can trace their humble roots to NFJS. Via NFJS you basically get to have amazing training without paying for an expensive venue, lodging or travel. The events are usually on the weekends so you don't need to even skip work if you want (a great feature for consultants on tight budgets and deadlines). I am proud to share with you that I recently joined the NFJS troupe. My hope is that this will help solve the lingering problem of effectively spreading the Java EE message here in the US. For NFJS I hope my joining will help beef up perhaps much desired Java content. In any case, simply being accepted into this legendary program is an honor I could have perhaps only dreamed of a few years ago. I am very grateful to Jay Zimmerman for seeing the value in me and the Java EE content. The current speaker line-up consists of the likes of Neal Ford, Venkat Subramaniam, Nathaniel Schutta, Tim Berglund and many other great speakers. I actually had my tour debut on April 4-5 with the NFJS New York Software Symposium - basically a short train commute away from my home office. The show is traditionally one of the smaller ones and it was not that bad for a start. I look forward to doing a few more in the coming months (more on that a bit later). I had four talks back to back (really my most favorite four at the moment). The first one was a talk on JMS 2 - some of you might already know JMS is one of my most favored Java EE APIs. The slides for the talk are posted below: What’s New in Java Message Service 2 from Reza Rahman The next talk I delivered was my Cargo Tracker/Java EE + DDD talk. This talk basically overviews DDD and describes how DDD maps to Java EE using code examples/demos from the Cargo Tracker Java EE Blue Prints project. Applied Domain-Driven Design Blue Prints for Java EE from Reza Rahman The third talk I delivered was our flagship Java EE 7/8 talk. As you may know, currently the talk is basically about Java EE 7. I'll probably slowly evolve this talk to gradually transform it into a Java EE 8 talk as we move forward (I'll blog about that separately shortly). The following is the slide deck for the talk: JavaEE.Next(): Java EE 7, 8, and Beyond from Reza Rahman My last talk for the show was my JavaScript+Java EE 7 talk. This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman Unsurprisingly this talk was well-attended. The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. My next NFJS show is the Central Ohio Software Symposium in Columbus on June 6-8 (sorry for the late notice - it's been a really crazy few weeks). Here's my tour schedule so far, I'll keep you up-to-date as the tour goes forward: June 6 - 8, Columbus Ohio. June 24 - 27, Denver Colorado (UberConf) - my most extensive agenda on the tour so far. July 18 - 20, Austin Texas. I hope you'll take this opportunity to get some updates on Java EE as well as the other awesome content on the tour?

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  • Seamless STP with Oracle SOA Suite

    - by user12339860
    STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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  • Desktop Applications Versus Web Applications

    Up until the advent of the internet programmers really only developed one type of application used by end-users.  This type of application was called a desktop application. As the name implies, these applications ran strictly from a desktop computer, and were limited by the resources available to the computer. Initially, this type of applications did not need resources outside of the scope of the computer in which they installed. The problem with this type of application is that if multiple end-users need to access the same desktop application, then the application must be installed on the end-user’s computer. In this age of software development security was not as big of a concern as it is today with other types of applications. This is primarily due to the fact that an end-user must have access to the computer where the software is installed in order for them to access the application. In addition, developers could also password protect the application just in case an authorized end-user was able to gain access to the computer. With the birth of the internet a second form of application emerged because developers were trying to solve inherent issues with the preexisting desktop application. One of the solutions to overcome some of the short comings of desktop applications is the web application. Web applications are hosted on a centralized server and clients only need to have network access and a web browser in order to access the application. Because a web application can be installed on a remote server it removes the need for individual installations of the same application on each end-user’s computer.  The main benefits to an application being hosted on a server is increased accessibility to the application due to the fact that nothing has to be installed on a desktop computer for an end-user to be able to access the application. In addition, web applications are much easier to maintain because any change to the application is applied on the server and is inherently applied to any end-user trying to use the application. This removes the time needed to install and maintain individual installations of a desktop application. However with the increased accessibility there are additional costs that are incurred compared to a desktop application because of the additional cost and maintenance of a server hosting the application. Typically, after a desktop application is purchased there are no additional reoccurring fees associated with the application.  When developing a web based application there are additional considerations that must be addressed compared to a desktop application. The added benefit of increased accessibility also now adds a new failure point when trying to gain access to an application. An end-user now must have network connectivity in order to access the application. This issue is not a concern for desktop applications because there resources are typically bound to the computer in which they run. Since the availability of an application is increased with the use of the client-server model in a web based application, additional security concerns now come in to play. As stated before a, desktop application is bound to the accessibility of the end-user to the computer that the application is installed. This is not the case with web based applications because they potentially could have access from anywhere with the proper internet/network connection. Additional security steps are required to insure the integrity of the application and its data. Examples of these steps include and are not limited to the following: Restricted/Password Areas This form of security is used when specific information can only be accessed by end-users based on a set of accessibility rules. IP Restrictions This form of security is used when only specific locations need to access an application. This form of security is applied from within the web server or a firewall. Network Restrictions (Firewalls) This form of security is used to contain access to an application within a specific sub set of a network. Data Encryption This form of security is used transform personally identifiable information in to something unreadable so that it can be stored for future use. Encrypted Protocols (HTTPS) This form of security is used to prevent others from reading messages being sent between applications over a network.

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  • Converting a PV vm back into an HVM vm

    - by wim.coekaerts
    I have been doing some Oracle VM benchmark stuff in the last week or 2 in my off hours and yesterday I wanted to convert one of my VMs that was based on a paravirt kernel into a vm that just boots as a regular hardware virt VM with a standard x86-64 kernel. It took me a little while to figure out the fastest way so now that I have it pretty much down I wanted to share the steps. A PV kernel uses pygrub and a paravirt kernel image that lives on the vm image virtual disk. since this disk image does not have to be bootable it doesn't contain a boot sector and if you just restart the VM in hvm mode the virtual bios will just not do much as it can't start the boot process from disk The first thing I do is make a backup of my vm.cfg file :-) and then edit it as follows : the original file contains : bootloader = '/usr/bin/pygrub' I replace that with : acpi = 1 apic = 1 builder = 'hvm' device_model = '/usr/lib/xen/bin/qemu-dm' kernel = '/usr/lib/xen/boot/hvmloader' then changing the disk files. I change my xvd disks to hd disks and I copy over the iso image of my instal lDVD. In the case of my VM template it was based on OL5U4 So I downloaded Enterprise-R5-U4-Server-x86_64-dvd.iso and added it as a cd device. disk = ['file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/System.img,xvda,w', 'file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/Oracle11202RAC_x86_64-xvdb.img,xvdb,w', ] to disk = ['file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/System.img,hda,w', 'file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/Oracle11202RAC_x86_64-xvdb.img,hdb,w', 'file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/Enterprise-R5-U4-Server-x86_64-dvd.iso, hdc:cdrom,r', ] boot='d' for the network devices (vifs) I change : vif = ['bridge=xenbr2,type=netfront'] to vif = ['bridge=xenbr2,type=ioemu'] That should do it. Next, inside the VM, I copy over the regular kernel rpm that I want to end up running in hvm mode. In this example case it was : kernel-2.6.18-164.0.0.0.1.el5.x8664.rpm. I will use that later on in the process. I put this kernel simply in /root At this point I just start the vm with xm create vm.cfg and start my vnc console to the vm console. Oracle Linux will boot from the iso image, I just go through the install steps and click on UPgrade existing (not re-install). Because the VM is the same as the ISO the install won't actually do anything and it will run through instantly. When the "Reboot" button pops up, don't reboot. Switch to the command prompt console. hi alt-f2 to go to the shell prompt. Now it's easy : umount /mnt/sysimage/boot cd /mnt/sysimage chroot . mount /dev/hda1 (if that was your /boot partition) export PATH=/sbin:$PATH (just to clean that up) edit /etc/modprobe.conf and comment out the xen modules (just put a # in front) Install grub. if your /boot is hda1 then that is (hd0,0) $ grub root (hd0,0) setup (hd0) exit grub now you have a good bootsector, grub installed and you have your grub.conf file Install the new kernel cd root (this is your old /root in your pv image) rpm -ivh remove (or comment out) boot='d' in your vm.cfg restart the VM and you should be good to go, regular grub should start and load your environment. Caveats : this assumes you used labels for your filesystems. if /etc/fstab were to have devices listed then you would have to rename these device before rebooting as well. If you had a /dev/xvda disk then this would be /dev/hda or /dev/sda. All in all it is a relatively short and simple process.

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  • Converting a PV vm back into an HVM vm

    - by wim.coekaerts
    I have been doing some Oracle VM benchmark stuff in the last week or 2 in my off hours and yesterday I wanted to convert one of my VMs that was based on a paravirt kernel into a vm that just boots as a regular hardware virt VM with a standard x86-64 kernel. It took me a little while to figure out the fastest way so now that I have it pretty much down I wanted to share the steps. A PV kernel uses pygrub and a paravirt kernel image that lives on the vm image virtual disk. since this disk image does not have to be bootable it doesn't contain a boot sector and if you just restart the VM in hvm mode the virtual bios will just not do much as it can't start the boot process from disk The first thing I do is make a backup of my vm.cfg file :-) and then edit it as follows : the original file contains : bootloader = '/usr/bin/pygrub' I replace that with : acpi = 1 apic = 1 builder = 'hvm' device_model = '/usr/lib/xen/bin/qemu-dm' kernel = '/usr/lib/xen/boot/hvmloader' then changing the disk files. I change my xvd disks to hd disks and I copy over the iso image of my instal lDVD. In the case of my VM template it was based on OL5U4 So I downloaded Enterprise-R5-U4-Server-x86_64-dvd.iso and added it as a cd device. disk = ['file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/System.img,xvda,w', 'file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/Oracle11202RAC_x86_64-xvdb.img,xvdb,w', ] to disk = ['file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/System.img,hda,w', 'file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/Oracle11202RAC_x86_64-xvdb.img,hdb,w', 'file:/ovs/OVM_EL5U4_X86_64_11202RAC_PVM/Enterprise-R5-U4-Server-x86_64-dvd.iso, hdc:cdrom,r', ] boot='d' for the network devices (vifs) I change : vif = ['bridge=xenbr2,type=netfront'] to vif = ['bridge=xenbr2,type=ioemu'] That should do it. Next, inside the VM, I copy over the regular kernel rpm that I want to end up running in hvm mode. In this example case it was : kernel-2.6.18-164.0.0.0.1.el5.x8664.rpm. I will use that later on in the process. I put this kernel simply in /root At this point I just start the vm with xm create vm.cfg and start my vnc console to the vm console. Oracle Linux will boot from the iso image, I just go through the install steps and click on UPgrade existing (not re-install). Because the VM is the same as the ISO the install won't actually do anything and it will run through instantly. When the "Reboot" button pops up, don't reboot. Switch to the command prompt console. hi alt-f2 to go to the shell prompt. Now it's easy : umount /mnt/sysimage/boot cd /mnt/sysimage chroot . mount /dev/hda1 (if that was your /boot partition) export PATH=/sbin:$PATH (just to clean that up) edit /etc/modprobe.conf and comment out the xen modules (just put a # in front) Install grub. if your /boot is hda1 then that is (hd0,0) $ grub root (hd0,0) setup (hd0) exit grub now you have a good bootsector, grub installed and you have your grub.conf file Install the new kernel cd root (this is your old /root in your pv image) rpm -ivh remove (or comment out) boot='d' in your vm.cfg restart the VM and you should be good to go, regular grub should start and load your environment. Caveats : this assumes you used labels for your filesystems. if /etc/fstab were to have devices listed then you would have to rename these device before rebooting as well. If you had a /dev/xvda disk then this would be /dev/hda or /dev/sda. All in all it is a relatively short and simple process.

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  • Is Oracle Policy Automation a Fit for My Agency? I'll bet it is.

    - by jeffrey.waterman
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, I stumbled upon a new(-ish) whitepaper now posted on the Oracle Technology Network around Oracle Policy Automation (OPA). This paper is certain to become a must read for any customer interested in rules automation. What is OPA?  If you are not sitting in your favorite Greek restaurant waiting for that order of Saganaki to appear, OPA is Oracle’s solution for automated streamlining, standardizing, and the maintenance of policy. It is a specialized rules platform that simplifies the automation of rules and policies, putting the analysis in the hands of the analysts, not the IT organization. In other words, OPA allows the organization to be more efficient by eliminating (or at a minimum, reducing the engagement of) the middle man from the process. The whitepaper I mention above is titled, “Is Oracle Policy Automation a Good Fit for My Business?”. This short document walks the reader through use cases and advice for the reader to consider when deciding if OPA is right for their agency. The paper outlines many different scenarios, different uses of OPA in production today and, where OPA may not be a good fit. Many of the use case examples revolve around end user questionnaires or analyst research. What is often overlooked is OPA’s ability to act as a rules engine behind the scenes. That is, take inputs from one source (e.g., personnel data), process that data in OPA and send the output (e.g., pay data with benefits deductions) to a second source. The rules have been automated, no necessary human intervention to perform analysis. A few of my customers have used the embedded OPA solution to improve transaction processing and reduce the time spent analyzing exceptions. I suggest any reader whose organization is reliant on or deals with high complexity, volume or volatility in rules that are based on documentation – or which need to be documented – take a look at Oracle Policy Automation. You can find the white paper on Oracle Technology Network. You can find the white paper in the Oracle Policy Automation of the OTN. You can find more information around OPA on oracle.com. Finally, you can send me a question any time at [email protected] Thank you for reading. If you have any topics around Oracle Applications in the Federal or Public Sector industries you would like to see addressed in this blog, please leave suggestions in the comments section and I will do my best to address in a future post.

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  • ArchBeat Link-o-Rama for October 14-20, 2012

    - by Bob Rhubart
    The Top 10 items shared on the OTN ArchBeat Facebook page for the week of October 14-21, 2012. Panel: On the Impact of Software | InfoQ Les Hatton (Oakwood Computing Associates), Clive King (Oracle), Paul Good (Shell), Mike Andrews (Microsoft) and Michiel van Genuchten (moderator) discuss the impact of software engineering on our lives in this panel discussion recorded at the Computer Society Software Experts Summit 2012. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Learn how ResCare solves content lifecycle challenges with Oracle WebCenter. Speakers: Joe Lichtefeld, VP of Application Services & PMO, ResCare Wayne Boerger, Product Manager, TEAM Informatics Doug Thompson, EVP Global Development, TEAM Informatics Date: Tuesday, October 30, 2012 Time: 10:00 a.m. PT / 1:00 p.m. ET WebLogic Server 11gR1 Interactive Quick Reference "The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark Rittman Oracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Mobile Apps for EBS | Capgemini Oracle Blog Capgemini solution architect Satish Iyer breifly describes how Oracle ADF and Oracle SOA Suite can be used to fill the gap in mobile applications for Oracle EBS. Introducing the New Face of Fusion Applications | Misha Vaughan Oracle ACE Directors Debra Lilly and Floyd Teter have already blogged about the the new face of Oracle Fusion Applications. Now Applications User Experience Architect Misha Vaughan shares a brief overview of how the Oracle Applications User Experience (UX) team developed the new look. BPM 11g - Dynamic Task Assignment with Multi-level Organization Units | Mark Foster "I've seen several requirements to have a more granular level of task assignment in BPM 11g based on some value in the data passed to the process," says Fusion Middleware A-Team architect Mark Foster. "Parametric Roles is normally the first port of call to try to satisfy this requirement, but in this blog we will show how a lot of use-cases can be satisfied by the easier to implement and flexible Organization Unit." OTN Architect Day Los Angeles - Oct 25 Oracle Technology Network Architect Day in Los Angeles happens in one week. Register now to make sure you don't miss out on a rich schedule of expert technical sessions and peer interaction covering the use of Oracle technologies in cloud computing, SOA, and more. Even better: it's all free. When: October 25, 2012, 8:30am - 5:00pm. Where: Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle VM VirtualBox 4.2.2 released | Oracle's Virtualization Blog The Fat Bloke weighs in with a short post with information on where you can find information and the download for the latest VirtualBox release. Advanced Oracle SOA Suite #OOW 2012 SOA Presentations The Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. Thought for the Day "Software: do you write it like a book, grow it like a plant, accrete it like a pearl, or construct it like a building?" — Jeff Atwood Source: softwarequotes.com

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  • JFall 2012

    - by Geertjan
    JFall 2012 was over far too soon! Seven tracks going on simultaneously in a great location, with many artifacts reminding me of JavaOne, and nice snacks and drinks afterwards. The day started, as such things always do, with a keynote. Thanks to @royvanrijn for the photo below, I didn't take any myself and without a picture this report might have been too dry: What you see above is Steve Chin riding into the keynote hall on his NightHacking bike. The keynote was interesting, I can't be too complimentary about it, since I was part of it myself. Bert Ertman introduced the day and then Steve Chin took over, together with Sharat Chander, Tom Eugelink, Timon Veenstra, and myself. We had a strict choreography for the keynote, one that would ensure a lot of variation and some unexpected surprises, such as Steve being thrown off the stage a few times by Bert because of mentioning JavaOne too many times, rather than the clearly much cooler JFall. Steve talked about JavaOne and the direction Java is headed in, Sharat talked about JavaME and embedded devices, Steve and Tom did a demo involving JavaFX, I did a Project Easel demo, and Timon from Ordina talked about his Duke's Choice Award winning AgroSense project. I think the Project Easel demo (which I repeated later in a screencast for Parleys arranged by Eugene Boogaart) came across well and several people I spoke to especially like the roundtrip/bi-directional work that can be done, from browser to IDE and back again, very simply and intuitively. (In a long conversation on the drive back home afterwards, the scenario of a designer laying out the UI in HTML and then handing the HTML to a developer for back-end work, a developer who would then find it convenient to open the HTML in a browser and quickly navigate from the browser to the resources within the IDE, was discussed and considered to be extremely interesting and worth considering adopting NetBeans for, for no other reason than that.) Later I attended a session by David Delabassee on Java EE 7, Hans Dockter on Gradle, and Sander Mak on cross-build injection attacks. I was sorry to have missed Martijn Verburg's session, which sounded like it was really fantastic, among others, such as Gerrit Grunwald. I did a session too, entitled "Unlocking the Java EE 6 Platform", which was very well attended, pretty much a full room, and the demo went very smoothly. I talked to many people, e.g., a long time with Hans Dockter about how cool Gradle is and how great the Gradle/NetBeans plugin is turning out to be. I also had a long conversation (and did a demo) with Chris Chedgey, from Structure101, after his session, which was incredibly well attended; very interesting how popular modularity is. I met several people for the first time, as well as some colleagues from past places I've worked at. All in all, it was a great conference, unfortunately too short, which was very well attended (clearly over 1000) people, with several international speakers, as well as international attendees such as Mattias Karlsson, Sweden JUG leader. And, unsurprisingly, I came across NetBeans Platform applications again, none of which I had ever heard of before. In each case, "our fat client application" was mentioned in passing, never as a main application, and never in a context where there are plans for the application to be migrated to the web or mobile, simply because doing so makes no business sense at all. Great times at JFall, looking forward to meeting with some of the people I met again soon.

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  • Comparing Isis, Google, and Paypal

    - by David Dorf
    Back in 2010 I was sure NFC would make great strides, but here we are two years later and NFC doesn't seem to be sticking. The obvious reason being the chicken-and-egg problem.  Retailers don't want to install the terminals until the phones support NFC, and vice-versa. So consumers continue to sit on the sidelines waiting for either side to blink and make the necessary investment.  In the meantime, EMV is looking for a way to sneak into the US with the help of the card brands. There are currently three major solutions that are battling in the marketplace.  All three know that replacing mag-stripe alone is not sufficient to move consumers.  Long-term it's the offers and loyalty programs combined with tendering that make NFC attractive. NFC solutions cross lots of barriers, so a strong partner system is required.  The solutions need to include the carriers, card brands, banks, handset manufacturers, POS terminals, and most of all lots of merchants.  Lots of coordination is necessary to make the solution seamless to the consumer. Google Wallet Google's problem has always been that only the Nexus phone has an NFC chip that supports their wallet.  There are a couple of additional phones out there now, but adoption is still slow.  They acquired Zavers a while back to incorporate digital coupons, but the the bulk of their users continue to be non-NFC.  They have taken an open approach by not specifying particular payment brands.  Google is piloting in San Francisco and New York, supporting both MasterCard PayPass and stored value. I suppose the other card brands may eventually follow.  There's no cost for consumers or merchants -- Google will make money via targeted ads. Isis Not long after Google announced its wallet, AT&T, Verizon, and T-Mobile announced a joint venture called Isis.  They are in the unique position of owning the SIM in the phones they issue.  At first it seemed Isis was a vehicle for the carriers to compete with the existing card brands, but Isis later switched to a generic wallet that supports the major card brands.  Isis reportedly charges issuers a $5 fee per customer per year.  Isis will pilot this summer in Salt Lake City and Austin. PayPal PayPal, the clear winner in the online payment space beyond traditional credit cards, is trying to move into physical stores.  After negotiations with Google to provide a wallet broke off, PayPal decided to avoid NFC altogether, at least for now, and focus on payments without any physical card or phone.  By avoiding NFC, consumers don't need an NFC-enabled phone and merchants don't need a new reader.  Consumers must enter their phone number and PIN in the merchant's existing device, or they can enter their PIN in the PayPal inStore app running on their phone, then show the merchant a unique barcode which authorizes payment. Paypal is free for consumers and charges a fee for merchants.  Its not clear, at least to me, how PayPal handles fraudulent transactions and whether the consumer is protected. The wildcard is, of course, Apple.  Their mobile technologies set the standard, so incorporating NFC chips would certainly accelerate adoption of many payment solutions.  Their announcement today of the iOS Passbook is a step in the right direction, but stops short of handling payments. For those retailers that have invested in modern terminals, it seems the best strategy is to support all the emerging solutions and let the consumers choose the winner.

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