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  • Recover Deleted Files on an NTFS Hard Drive from a Ubuntu Live CD

    - by Trevor Bekolay
    Accidentally deleting a file is a terrible feeling. Not being able to boot into Windows and undelete that file makes that even worse. Fortunately, you can recover deleted files on NTFS hard drives from an Ubuntu Live CD. To show this process, we created four files on the desktop of a Windows XP machine, and then deleted them. We then booted up the same machine with the bootable Ubuntu 9.10 USB Flash Drive that we created last week. Once Ubuntu 9.10 boots up, open a terminal by clicking Applications in the top left of the screen, and then selecting Accessories > Terminal. To undelete our files, we first need to identify the hard drive that we want to undelete from. In the terminal window, type in: sudo fdisk –l and press enter. What you’re looking for is a line that ends with HPSF/NTFS (under the heading System). In our case, the device is “/dev/sda1”. This may be slightly different for you, but it will still begin with /dev/. Note this device name. If you have more than one hard drive partition formatted as NTFS, then you may be able to identify the correct partition by the size. If you look at the second line of text in the screenshot above, it reads “Disk /dev/sda: 136.4 GB, …” This means that the hard drive that Ubuntu has named /dev/sda is 136.4 GB large. If your hard drives are of different size, then this information can help you track down the right device name to use. Alternatively, you can just try them all, though this can be time consuming for large hard drives. Now that you know the name Ubuntu has assigned to your hard drive, we’ll scan it to see what files we can uncover. In the terminal window, type: sudo ntfsundelete <HD name> and hit enter. In our case, the command is: sudo ntfsundelete /dev/sda1 The names of files that can recovered show up in the far right column. The percentage in the third column tells us how much of that file can be recovered. Three of the four files that we originally deleted are showing up in this list, even though we shut down the computer right after deleting the four files – so even in ideal cases, your files may not be recoverable. Nevertheless, we have three files that we can recover – two JPGs and an MPG. Note: ntfsundelete is immediately available in the Ubuntu 9.10 Live CD. If you are in a different version of Ubuntu, or for some other reason get an error when trying to use ntfsundelete, you can install it by entering “sudo apt-get install ntfsprogs” in a terminal window. To quickly recover the two JPGs, we will use the * wildcard to recover all of the files that end with .jpg. In the terminal window, enter sudo ntfsundelete <HD name> –u –m *.jpg which is, in our case, sudo ntfsundelete /dev/sda1 –u –m *.jpg The two files are recovered from the NTFS hard drive and saved in the current working directory of the terminal. By default, this is the home directory of the current user, though we are working in the Desktop folder. Note that the ntfsundelete program does not make any changes to the original NTFS hard drive. If you want to take those files and put them back in the NTFS hard drive, you will have to move them there after they are undeleted with ntfsundelete. Of course, you can also put them on your flash drive or open Firefox and email them to yourself – the sky’s the limit! We have one more file to undelete – our MPG. Note the first column on the far left. It contains a number, its Inode. Think of this as the file’s unique identifier. Note this number. To undelete a file by its Inode, enter the following in the terminal: sudo ntfsundelete <HD name> –u –i <Inode> In our case, this is: sudo ntfsundelete /dev/sda1 –u –i 14159 This recovers the file, along with an identifier that we don’t really care about. All three of our recoverable files are now recovered. However, Ubuntu lets us know visually that we can’t use these files yet. That’s because the ntfsundelete program saves the files as the “root” user, not the “ubuntu” user. We can verify this by typing the following in our terminal window: ls –l We want these three files to be owned by ubuntu, not root. To do this, enter the following in the terminal window: sudo chown ubuntu <Files> If the current folder has other files in it, you may not want to change their owner to ubuntu. However, in our case, we only have these three files in this folder, so we will use the * wildcard to change the owner of all three files. sudo chown ubuntu * The files now look normal, and we can do whatever we want with them. Hopefully you won’t need to use this tip, but if you do, ntfsundelete is a nice command-line utility. It doesn’t have a fancy GUI like many of the similar Windows programs, but it is a powerful tool that can recover your files quickly. See ntfsundelete’s manual page for more detailed usage information Similar Articles Productive Geek Tips Reset Your Ubuntu Password Easily from the Live CDUse Ubuntu Live CD to Backup Files from Your Dead Windows ComputerCreate a Bootable Ubuntu 9.10 USB Flash DriveCreate a Bootable Ubuntu USB Flash Drive the Easy WayGuide to Using Check Disk in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? 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  • Accidentally deleted /etc/X11/xorg.conf.original, and now log in no longer works

    - by Cester Nilap
    I accidentally deleted xorg.conf.original-0; xorg.conf.fglrx xorg.conf.fglrx-0-1, after I tried to install fglrx drivers on the graphics card, which in fact worked on 13.04 and now as I went to 13.10 has not worked. Now I can just switch to a new TTY with: Ctrl + Alt + F2 I found this which is for nVidia cards TO install the fglrx drivers for graphic card I used this tutorial Is there any possibility that I can recover, replace, rebuilb that xorg.conf.original-0, and if exists any possibility where I could start from.

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  • Help with deleted components registry keys (2 replies)

    Hello, I did a big mistake and I deleted the path of these files in windows xp registry: System.Workflow.Activities.dll PresentationFramework.Luna.dll RedistList\\FrameworkList.xml The keys that should contain the paths are: [HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S 1 5 18\Components\300DC0511590697408C9B53F71E7AB4A] &quot;0DC1503A46F231838AD88BCDDC8E8F7C&quot; &quot;&quot; [H...

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  • genome-panel top deleted accidentally ubuntu 13.04

    - by souravc
    One of my friend accidentally deleted gnome-panel top panel. First I tried to restore using gnome-panel --replace but did not succeeded then I re-install gnome-panel after a clean uninstall but results are same. He is using Ubuntu 13.04 (Gnome Classic fallback (No effects)). I saw few old solutions for similar problems, mostly for 10.04, but those stuffs are of no help. I want to get back the whole panel as it was with all icons and indicators.

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  • Accidentally deleted /etc/X11/xorg.conf.original, and now login no longer works

    - by Cester Nilap
    I accidentally deleted xorg.conf.original-0; xorg.conf.fglrx xorg.conf.fglrx-0-1, after I tried to install fglrx drivers on the graphics card, which in fact worked on 13.04 and now as I went to 13.10 has not worked. Now I can just switch to a new TTY with: Ctrl + Alt + F2 I found this which is for nVidia cards TO install the fglrx drivers for graphic card I used this tutorial Is there any possibility that I can recover, replace, rebuilb that xorg.conf.original-0, and if exists any possibility where I could start from.

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  • Help with deleted components registry keys (2 replies)

    Hello, I did a big mistake and I deleted the path of these files in windows xp registry: System.Workflow.Activities.dll PresentationFramework.Luna.dll RedistList\\FrameworkList.xml The keys that should contain the paths are: [HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S 1 5 18\Components\300DC0511590697408C9B53F71E7AB4A] &quot;0DC1503A46F231838AD88BCDDC8E8F7C&quot; &quot;&quot; [H...

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  • Deleted some files from home folder

    - by narendra shah
    I have recently installed Ubuntu for the first time in my life. So I am fairly new to it. I have deleted some files from my home folder. But now the problems have started. The system volume automatically reduces to zero. Further, as soon as I restarted my system, my panel settings we restored to default. When I right click in my home folder, it gives an option of 'restore missing files' but I am not able to restore them. Please guide me how to restore them. Thanks Narendra

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  • Ubuntu upgrade deleted my email accounts

    - by Johnt
    I'm a long term Ubuntu user and until today I have been really happy. I've always run Evolution and Thunderbird and after Ubuntu apparently upgraded me from 11.04 to 11.10 both my Evolution and Thunderbird programmes and all data / address books, messages and folders were deleted and I now have to create new accounts for both programmes. All my previous data is LOST. Thanks a lot guys. Why did this happen and why was there no warning given that this could be an issue ??? Is any of this recoverable ?

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  • Deleted windows partition, now I can't get into Ubuntu

    - by Alejandro
    Back story: I installed ubuntu with wubi. I had windows on one NTFS partition, then I made a new NTFS partition in which I put wubi in and where My ubuntu OS was born. Eventually I moved /home into another partition and made a swap partition, but I digress. I deleted My original NTFS partition where windows is not thinking it would not matter but now I can't get into ubuntu. And the weird thing is that when I boot my computer I still see the option to boot into both windows and ubuntu. When I try to boot into windows, It tries to fix stuff and never succeds. When I try to boot into ubuntu, it shows me "cannot find GRLDR in all devices. Press CTRL+ALT+DELETE to restart". so, what do you guys think? I just want ubuntu running again, with all my stuff in /home there and all my system preferences how I like them.

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  • how to recover deleted ntfs patition with data entirely while installing ubuntu 13.04

    - by Anson Varghese
    I've installed ubuntu 13.04 onto my hp 2231tx computer. During installation all of my data was erased. I didn't know all of my three partitions would be deleted. I was shocked after finding out that all of my personal data was erased. I didn't know what to do to resolve this problem so I search google for an answer. I found a program called testdisk and I used it to recover about half of my data. Among this data weren't my personal photos and videos. Is there a way to recover the other half?

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  • Asking about deleted partition at boot

    - by Shawn Mitchell
    I have Ubuntu installed through Wubi. I also had another partition on my computer to try out the dev preview of Windows 8 aptly named Windows_8. After I was done playing, I deleted the Windows 8 partition and added the extra space back to my Win7/Wubi partition. Now every time I boot into Ubuntu, it tells me that it can't mount the partition and asks me if I want to recover or skip it. Is there a way to get Ubuntu to forget about this partition so I can skip this extra step in my boot? Thanks

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  • Recovering a deleted partition

    - by Kishore
    I had a dual boot PC running Ubuntu 12.04 and Windows 7. About a month back, I deleted the Ubuntu partition via the disk management utility (I do not remember whether or not I formatted the partition after performing this action). I ran into some grub issues and used lilo to solve the issue. I followed the simple instructions described in this blog post. I now realize that there were some files in the Ubuntu installation that I need. Of course, I backed up the data, but not this folder apparently. Is there any way to get the data back? I tried following the process suggested on another post on askubuntu (suggesting the use of TestDisk), but was not able to even install TestDisk. The live USB I use is running Ubuntu 12.04 and it does not have a synaptic package manager. Installing from the terminal does not work because even after I type: sudo apt-get update sudo apt-get upgrade the command: sudo apt-get install testdisk fails to work.

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  • Removing multiple files from a Git repo that have already been deleted from disk

    - by Codebeef
    I have a Git repo that I have deleted four files from using rm (not git rm), and my Git status looks like this: # deleted: file1.txt # deleted: file2.txt # deleted: file3.txt # deleted: file4.txt How do I remove these files from Git without having to manually go through and add each file like this: git rm file1 file2 file3 file4 Ideally, I'm looking for something that works in the same way that git add . does, if that's possible.

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  • I have deleted python files in usr/bin and cant reinstall it

    - by Plonkaa
    I am a novice at Ubuntu and unfortunately i have deleted 3 files in the usr/bin folder python 2.7 python python 2.6 Now my update manager wont work and when i type in python into gnome it says that it is no longer there. Please help me ive tried loads of different things but it just wont work. The closest i got was the following: I typed in sudo apt-get -f install and i thought i had fixed it but then i got a error message - Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: gir1.2-folks-0.6 gir1.2-polkit-1.0 libcogl5 mutter-common gir1.2-json-1.0 libcaribou0 gir1.2-accountsservice-1.0 gir1.2-clutter-1.0 gir1.2-gkbd-3.0 gir1.2-networkmanager-1.0 caribou libcogl-common libmutter0 gir1.2-mutter-3.0 gjs gir1.2-caribou-1.0 libclutter-1.0-0 gir1.2-telepathylogger-0.2 libclutter-1.0-common cups-pk-helper gir1.2-upowerglib-1.0 gir1.2-cogl-1.0 libmozjs185-1.0 gir1.2-telepathyglib-0.12 gir1.2-gee-1.0 libgjs0c gnome-shell-common Use 'apt-get autoremove' to remove them. The following extra packages will be installed: ubuntu-sso-client The following packages will be upgraded: ubuntu-sso-client 1 upgraded, 0 newly installed, 0 to remove and 35 not upgraded. 2 not fully installed or removed. Need to get 0 B/57.7 kB of archives. After this operation, 16.4 kB of additional disk space will be used. Do you want to continue [Y/n]? y Setting up python-minimal (2.7.2-7ubuntu2) ... /var/lib/dpkg/info/python-minimal.postinst: 4: python2.7: not found dpkg: error processing python-minimal (--configure): subprocess installed post-installation script returned error exit status 127 Errors were encountered while processing: python-minimal E: Sub-process /usr/bin/dpkg returned an error code (1) any advice is appreciated!

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  • Trying to recover deleted Ubuntu partition

    - by user110984
    I made a mistake in logging into my 200 GB Ubuntu partition. I could not access Grub after that. Using a live CD I then ran Boot_Repair and apparently deleted the partition, I guess because I ran it from my 70 GB Windows partition. I can send the results of boot_info before that and of Boot_Repair. Then I ran TestDisk, which apparently found only dev/sda/ -320GB / 298 / GiB - WDC - WD3200BEVT-22A23T0 (Was there any more I could have done with TestDisk? I looked at the TestDisk_Step_By_Step example and found no way forward given that no other partitions turned up) I have run gpart and found this: /sda1 - 15 GB /sda2 - system reserved /sda3 - 70.15 GB /sda4 - extended 212.84 unallocated - 209.10 /sda5 - unknown 3.74 . I have been told I can recover the partition using gparted's Rescue start end command, but I don't know what to enter for start and end. [--EDIT: TestDisk Deeper Search stated that "the following partitions can't be recovered" and listed a 220-GB Linux partition 6 times. Then it stated that "The current number of heads per cylinder is 255 but the correct value may be 128" and I could try to change it in the Geometry menu (because apparently these are overlapping partitions) So should I do that?--]

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  • Ubuntu update deleted entries from grub

    - by Kevin
    My computer currently has Fedora, Ubuntu, and Windows installed. I just updated Ubuntu 12.04, and on restarting, the Fedora entry was gone from GRUB. Ubuntu and Windows remained, though. I have looked at these threads: Fedora login gone after Ubuntu updates on a dual boot http://forums.fedoraforum.org/showthread.php?t=279221 GRUB's menu.lst deleted after a kernel update However, I cannot figure out how to mount the drive as suggested. It does not appear in the list on the left side of nautilus as shown in the links above. I also tried running the following as suggested above: sudo grub-install /dev/sdX sudo update-grub But this gave scary errors: /usr/sbin/grub-setup: warn: Attempting to install GRUB to a partitionless disk or to a partition. This is a BAD idea.. /usr/sbin/grub-setup: warn: Embedding is not possible. GRUB can only be installed in this setup by using blocklists. However, blocklists are UNRELIABLE and their use is discouraged.. /usr/sbin/grub-setup: error: will not proceed with blocklists. The highlighted drive below is where Fedora lives. Thanks for any help reversing Ubuntu's decision to delete this from GRUB.

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  • Acer S3 SSD and HD Deleted partitions?

    - by user207784
    I'm new to Linux and Ubuntu, and I think I have a problem. I have an Acer Aspire S3 with 20GB SSD and 320GB HD. I installed Ubuntu 12.04 64bit on it today, and when it asked about partitions, without knowing better, I erased the partitions. There is some information at https://help.ubuntu.com/community/AspireS3 about using the SSD and HD efficiently, but since I deleted the partitions, I don't know what to do. How can I recreate the partitions mentioned in the above link so that I can take advantage of having SSD and HD? I installed GParted, but I don't know what I should do now, and I don't want to screw things up further. I greatly appreciate any help that can be offered me. EDIT: I was playing with GParted, and I just realized that I can see dev/sda and dev/sdb, so perhaps I didn't do something horrible to my partitions. I am also sorry for asking such (dumb?) questions. At this point, is there a way to tell whether I have actually screwed up my partitions? Thanks, Joe

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  • Deleted info in Boot folder

    - by user207984
    First off, I'm using Zorin 7 OS. So my Boot folder was too full to install any new updates, I used a tutorial I found somewhere on here to remove the unneeded linux-image files, and must of also deleted the latest one as well. Now when I attempt to boot I get error: no such partition. grub rescue> I used my MultiSystem USB to install (on a separate partition) a different Linux OS (Kali) and no longer get that error, however, it will ONLY give me the option to boot Kali Linux. Here's the biggest new problem though, I used the built in option of hard drive encryption for Zorin 7 when I initially installed it, so now when I attempt to explore it (to get all my saved data which is REALLY important to me), it asks me for password for encryption. However, the password says it in not recognized, and I know it's right, I had to type it in every single day. So I either need a way to restore my Zorin 7 boot files or GRUB or whatever, so I can boot it up... or I need to know how to fix my encryption problem to save all my info.

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  • Guest Post: Instantiate SharePoint Workflow On Item Deleted

    - by Brian Jackett
    In this post, guest author Lucas Eduardo Silva will walk you through the steps of instantiating a workflow using an item event receiver from a custom list.  The ItemDeleting event will require approval via the workflow. Foreword     As you may have read recently, I injured my right hand and have had it in a cast for the past 3 weeks.  Due to this I planned to reduce my blogging while my hand heals.  As luck would have it, I was actually approached by someone who asked if they could be a guest author on my blog.  I’ve never had a guest author, but considering my injury now seemed like as good a time as ever to try it out. About the Guest Author     Lucas Eduardo Silva (email) works for CPM Braxis, a sibling company to my employer Sogeti in the CapGemini family.  Lucas and I exchanged emails a few times after one of my  recent posts and continued into various topics.  When I posted that I had injured my hand, Lucas mentioned that he had a post idea that he would like to publish and asked if it could be published on my blog.  The below content is the result of that collaboration. The Problem     Lucas has a big problem.  He has a workflow that he wants to fire every time an item is deleted from a custom list. He has already created the association in the "item deleting event", but needs to approve the deletion but the workflow is finishing first. Lucas put an onWorkflowItemChanged wait for the change of status approval, but it is not being hit. The Solution Note: This solution assumes you have the Visual Studio Extensions for Windows SharePoint Services (VSeWSS) installed to access the SharePoint project templates within VIsual Studio. 1 - Create a workflow that will be activated by ItemEventReceiver. 2 - Create the list by Visual Studio clicking in File -> New -> Project. Select SharePoint, then List Definition. 3 - Select the type of document to be created. List, Document Library, Wiki, Tasks, etc.. 4 - Visual Studio creates the file ItemEventReceiver.cs with all possible events in a list. 5 – In the workflow project, open the workflow.xml and copy the ID. 6 - Uncomment the ItemDeleting and insert the following code by replacing the ID that you copied earlier.   //Cancel the Exclusion properties.Cancel = true;   //Activating Exclusion Workflow SPWorkflowManager workflowManager = properties.ListItem.Web.Site.WorkflowManager;   SPWorkflowAssociation wfAssociation = properties.ListItem.ParentList.WorkflowAssociations. GetAssociationByBaseID(new Guid("37b5aea8-792a-4ded-be25-d283d9fe1f9d"));   workflowManager.StartWorkflow(properties.ListItem, wfAssociation, wfAssociation.AssociationData, true);   properties.Status = SPEventReceiverStatus.CancelNoError;   7 - properties.Cancel cancels the event being activated and executes the code that is inside the event. In the example, it cancels the deletion of the item to start the workflow that will be active as an association list with the workflow ID. 8 - Create and deploy the workflow and the list for SharePoint. 9 - Create a list through the model that was created. 10 - Enable the workflow in the list and Congratulations! Every time you try to delete the item the workflow is activated. TIP: If you really want to delete the item after the workflow is done you will have to delete the item by the workflow.   this.workflowProperties.Site.AllowUnsafeUpdates = true; this.workflowProperties.Item.Delete(); this.workflowProperties.List.Update();   Conclusion     In this guest post Lucas took you through the steps of creating an item deletion approval workflow with an event receiver.  This was also the first time I’ve had a guest author on this blog.  Many thanks to Lucas for putting together this content and offering it.  I haven’t decided how I’d handle future guest authors, mostly because I don’t know if there are others who would want to submit content.  If you do have something that you would like to guest author on my blog feel free to drop me a line and we can discuss.  As a disclaimer, there are no guarantees that it will be published though.  For now enjoy Lucas’ post and look for my return to regular blogging soon.         -Frog Out   <Update 1> If you wish to contact Lucas you can reach him at [email protected] </Update 1>

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  • Deleted Partition Recovery

    - by ankur.trapasiya
    Recently i was installing ubuntu 12.04 on my system. There were 4 partitions on my system and i selected one of the four partition for the installation and chose the option of re sizing the partition. Initially my partition was of size 100+GB and i created another partition out of it of size 15GB (EXT4). Now the moment i changed this partition structure my original partition got lost along with its data and i am left with 50GB partition and 50GB unallocated free space. Now the data that i have lost is meant a lot to me and i want to recover that data. So is there any way i can recover it ? And i haven't checked "format" option while resizing the partition. Thanks in advance.

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  • My ubuntu partition was deleted and I can't boot from either a DVD or USB

    - by ropudito
    It's my first time installing ubuntu. I have Windows 7 and 8 before in my laptop (Acer Aspire 4752z). After Ubuntu (12.04) installed in my laptop, the Windows boot loader didn't recognize my Ubuntu so I updated grub from a live USB. And after grub updated, Ubuntu was booting perfectly but my Windows wasn't listed in the grub menu. So I follow someone instruction to update grub again. And after reboot, the grub menu didn't show anymore. After searching about this problem on the net and trying to update grub again and again, I decided to delete the Ubuntu partition from live USB. And shortly after, I booted to Windows with Hiren boot and I used mbrfix. But i think it failed. Now i cant show my BIOS setup or boot from DVD or USB. After that, the only screen i can see after booting is: error: unknown filesystem grub rescue>

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  • System in low graphics, deleted linux, grub rescue, can't access windows

    - by First timer
    So I'm pretty new to Ubuntu but I managed to install it with no big problems on both my desktop and netbook. When I installed it on my brother's netbook everything went horribly wrong and now I fear the system is close to beyond repair. The problem was first that it said it did not have any space left (seemed ridiculous since it had a lot). Then Ubuntu began booting into a "System is running in low graphics mode error" which I then tried to fix, using all the tips I could find in here but nothing helped. I think the graphics error and lack of space might have been related but I can't be sure. Finally I gave up repairing Ubuntu and went for a reinstall. Shouldn't have done that! I read that I should simply open Ubuntu through a live usb and choose GParted to delete the Linux partitions so I did and rebooted accordingly. Next, I was to install Ubuntu but now I am only given the option to wipe the whole disk for Ubuntu, not install along with windows 7. If I access GParted I can still see the ntfs partitions that hold windows 7 (there are 2: one labeled RECOVERY and another labeled OS and boot) so why can't I access them? Btw. the OS and boot has a little red mark with a warning that 1 cluster is referenced to multiple times, don't know what that means. If I boot without the live usb I am sent directly into a grub rescue "black screen of the computer will follow no orders". Please, I know that the easiest might be to simply wipe the whole thing clean but there are important files and programs on windows 7. Is there a way to just access windows? It is a dell inspiron 1018 mini netbook, so I have no cd input and no windows 7 installation cd.

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  • GRUB's menu.lst deleted after a kernel update

    - by the_drow
    I have installed ubuntu through wubi and all was well until I updated to the next kernel version. I am now trying to boot into ubuntu and it shows me the GRUB rescue command line. I am able to boost windows and the problem seems to be related to the fact that I have no menu.lst on ubuntu\disks\boot\grub and also it might be related to the fact that wubi wasn't installed to the drive where windows is installed but I am not sure. How do I recover menu.lst? Does the problem lay somewhere else? Is there a way to read the data with a windows tool to just recover my data?

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  • I think I deleted my windows

    - by Deltak
    I tried to intall backtrack using a bootable cd. I think I clicked the option and it overwrote my windows 7. How do I get that back? I do not have a windows restore cd. Backtrack did not actually install at the time it stated there was a problem at 24% I then tried to get into Windows after shutting down and OS never booted up again. Does this mean I lost all my documents and programs? Can I call the company that sold my laptop to and get a bootable CD? Thank you.

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