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  • Cut Caseload Costs, Speed Service Delivery For Social Services

    - by michael.seback
    Lower Caseload Costs, Speedier Service Delivery with New Oracle Social Services Solution Oracle has just introduced a new solution for social services agencies that's designed to help case workers address the challenges of rising workloads and growing demands by citizens for additional services. In the past, IT departments developed custom software in an effort to meet program outcomes. "Because this capability is out of the box with the Oracle solution, there's less complexity for organizations and an overall lower total cost of ownership," says Kimberly Ellison-Taylor, Oracle's executive director of health and human services. "Self service brings costs down to just pennies per interaction and makes it possible for clients to receive government services more quickly," Ellison-Taylor says. read more

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  • Solaris 11 SRU / Update relationship explained, and blackout period on delivery of new bug fixes eliminated

    - by user12244672
    Relationship between SRUs and Update releases As you may know, Support Repository Updates (SRUs) for Oracle Solaris 11 are released monthly and are available to customers with an appropriate support contract.  SRUs primarily deliver bug fixes.  They may also deliver low risk feature enhancements. Solaris Update are typically released once or twice a year, containing support for new hardware, new software feature enhancements, and all bug fixes available at the time the Update content was finalized.  They also contain a significant number of new bug fixes, for issues found internally in Oracle and complex customer bug fixes which  require significant "soak" time to ensure their efficacy prior to release. Changes to SRU and Update Naming Conventions We're changing the naming convention of Update releases from a date based format such as Oracle Solaris 10 8/11 to a simpler "dot" version numbering, e.g. Oracle Solaris 11.1. Oracle Solaris 11 11/11 (i.e. the initial Oracle Solaris 11 release) may be referred to as 11.0. SRUs will simply be named as "dot.dot" releases, e.g. Oracle Solaris 11.1.1, for SRU1 after Oracle Solaris 11.1. Many Oracle products and infrastructure tools such as BugDB and MOS are tailored towards this "dot.dot" style of release naming, so these name changes align Oracle Solaris with these conventions. No Blackout Periods on Bug Fix Releases The Oracle Solaris 11 release process has been enhanced to eliminate blackout periods on the delivery of new bug fixes to customers. Previously, Oracle Solaris Updates were a superset of all preceding bug fix deliveries.  This made for a very simple update message - that which releases later is always a superset of that which was delivered previously. However, it had a downside.  Once the contents of an Update release were frozen prior to release, the release of new bug fixes for customer issues was also frozen to maintain the Update's superset relationship. Since the amount of change allowed into the final internal builds of an Update release is reduced to mitigate risk, this throttling back also impacted the release of new bug fixes to customers. This meant that there was effectively a 6 to 9 week hiatus on the release of new bug fixes prior to the release of each Update.  That wasn't good for customers awaiting critical bug fixes. We've eliminated this hiatus on the delivery of new bug fixes in Oracle Solaris 11 by allowing new bug fixes to continue to be released in SRUs even after the contents of the next Update release have been frozen. The release of SRUs will remain contiguous, with the first SRU released after the Update release effectively being a superset of both the the Update release and all preceding SRUs*.  That is, later SRUs are supersets of the content of previous SRUs. Therefore, the progression path from the final SRUs prior to the Update release is to the first SRU after the Update release, rather than to the Update release itself. The timeline / logical sequence of releases can be shown as follows: Updates: 11.0                                                11.1                               11.2     etc.                  \                                                         \                                    \ SRUs:       11.0.1, 11.0.2,...,11.0.12, 11.0.13, 11.1.1, 11.1.2,...,11.1.x, 11.2.1, etc. For example, for systems with Oracle Solaris 11 11/11 SRU12.4 or later installed, the recommended update path is to Oracle Solaris 11.1.1 (i.e. SRU1 after Solaris 11.1) or later rather than to the Solaris 11.1 release itself.  This will ensure no bug fixes are "lost" during the update. If for any reason you do wish to update from SRU12.4 or later to the 11.1 release itself - for example to update a test system - the instructions to do so are in the SRU12.4 README, https://updates.oracle.com/Orion/Services/download?type=readme&aru=15564533 For systems with Oracle Solaris 11 11/11 SRU11.4 or earlier installed, customers can update to either the 11.1 release or any 11.1 SRU as both will be supersets of their current version. Please do read the README of the SRU you are updating to, as it will contain important installation instructions which will save you time and effort. *Nerdy details: SRUs only contain the latest change delta relative to the Update on which they are based.  Their dependencies will, however, effectively pull in the Update content.  Customers maintaining a local Repo (e.g. behind their firewall), need to add both the 11.1 content and the relevant SRU content to their Repo, to enable the SRU's dependencies to be resolved.  Both will be available from the standard Support Repo and from MOS.  This is no different to existing SRUs for Oracle Solaris 11.0, whereby you may often get away with using just the SRU content to update, but the original 11.0 content may be needed in the Repo to resolve dependencies.

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  • Tips for achieving "continual" delivery

    - by Ben
    A team is experiencing difficulty releasing software on a frequent basis (once every week). What follows is a typical release timeline: During the iteration: Developers work on stories on the backlog on short-lived (this is enthusiastically enforced) feature branches based on the master branch. Developers frequently pull their feature branches into the integration branch, which is continually built and tested (as far as the test coverage goes) automatically. The testers have the ability to auto-deploy integration to a staging environment and this occurs multiple times per week, enabling continual running of their test suites. Every Monday: there is a release planning meeting to determine which stories are "known good" (based on the testers' work), and hence will be in the release. If there is a known issue with a story, the source branch is pulled out of integration. no new code (only bug fixes requested by the testers) may be pulled into integration on this Monday to ensure the testers have a stable codebase to cut a release from. Every Tuesday: The testers have tested the integration branch as much as they possibly can have given the time available and there are no known bugs so a release is cut and pushed out to the production nodes slowly. This sounds OK in practise, but we have found that it is incredibly difficult to achieve. The team sees the following symptoms "subtle" bugs are found on production that were not identified on the staging environment. last minute hot-fixes continue into the Tuesday. problems on the production environment require roll-backs which blocks continued development until a successful live deployment is achieved and the master branch can be updated (and hence branched from). I think test coverage, code quality, ability to regression test quickly, last minute changes and environmental differences are at play here. Can anyone offer any advice regarding how best to achieve "continual" delivery?

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  • Towards Database Continuous Delivery – What Next after Continuous Integration? A Checklist

    - by Ben Rees
    .dbd-banner p{ font-size:0.75em; padding:0 0 10px; margin:0 } .dbd-banner p span{ color:#675C6D; } .dbd-banner p:last-child{ padding:0; } @media ALL and (max-width:640px){ .dbd-banner{ background:#f0f0f0; padding:5px; color:#333; margin-top: 5px; } } -- Database delivery patterns & practices STAGE 4 AUTOMATED DEPLOYMENT If you’ve been fortunate enough to get to the stage where you’ve implemented some sort of continuous integration process for your database updates, then hopefully you’re seeing the benefits of that investment – constant feedback on changes your devs are making, advanced warning of data loss (prior to the production release on Saturday night!), a nice suite of automated tests to check business logic, so you know it’s going to work when it goes live, and so on. But what next? What can you do to improve your delivery process further, moving towards a full continuous delivery process for your database? In this article I describe some of the issues you might need to tackle on the next stage of this journey, and how to plan to overcome those obstacles before they appear. Our Database Delivery Learning Program consists of four stages, really three – source controlling a database, running continuous integration processes, then how to set up automated deployment (the middle stage is split in two – basic and advanced continuous integration, making four stages in total). If you’ve managed to work through the first three of these stages – source control, basic, then advanced CI, then you should have a solid change management process set up where, every time one of your team checks in a change to your database (whether schema or static reference data), this change gets fully tested automatically by your CI server. But this is only part of the story. Great, we know that our updates work, that the upgrade process works, that the upgrade isn’t going to wipe our 4Tb of production data with a single DROP TABLE. But – how do you get this (fully tested) release live? Continuous delivery means being always ready to release your software at any point in time. There’s a significant gap between your latest version being tested, and it being easily releasable. Just a quick note on terminology – there’s a nice piece here from Atlassian on the difference between continuous integration, continuous delivery and continuous deployment. This piece also gives a nice description of the benefits of continuous delivery. These benefits have been summed up by Jez Humble at Thoughtworks as: “Continuous delivery is a set of principles and practices to reduce the cost, time, and risk of delivering incremental changes to users” There’s another really useful piece here on Simple-Talk about the need for continuous delivery and how it applies to the database written by Phil Factor – specifically the extra needs and complexities of implementing a full CD solution for the database (compared to just implementing CD for, say, a web app). So, hopefully you’re convinced of moving on the the next stage! The next step after CI is to get some sort of automated deployment (or “release management”) process set up. But what should I do next? What do I need to plan and think about for getting my automated database deployment process set up? Can’t I just install one of the many release management tools available and hey presto, I’m ready! If only it were that simple. Below I list some of the areas that it’s worth spending a little time on, where a little planning and prep could go a long way. It’s also worth pointing out, that this should really be an evolving process. Depending on your starting point of course, it can be a long journey from your current setup to a full continuous delivery pipeline. If you’ve got a CI mechanism in place, you’re certainly a long way down that path. Nevertheless, we’d recommend evolving your process incrementally. Pages 157 and 129-141 of the book on Continuous Delivery (by Jez Humble and Dave Farley) have some great guidance on building up a pipeline incrementally: http://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 For now, in this post, we’ll look at the following areas for your checklist: You and Your Team Environments The Deployment Process Rollback and Recovery Development Practices You and Your Team It’s a cliché in the DevOps community that “It’s not all about processes and tools, really it’s all about a culture”. As stated in this DevOps report from Puppet Labs: “DevOps processes and tooling contribute to high performance, but these practices alone aren’t enough to achieve organizational success. The most common barriers to DevOps adoption are cultural: lack of manager or team buy-in, or the value of DevOps isn’t understood outside of a specific group”. Like most clichés, there’s truth in there – if you want to set up a database continuous delivery process, you need to get your boss, your department, your company (if relevant) onside. Why? Because it’s an investment with the benefits coming way down the line. But the benefits are huge – for HP, in the book A Practical Approach to Large-Scale Agile Development: How HP Transformed LaserJet FutureSmart Firmware, these are summarized as: -2008 to present: overall development costs reduced by 40% -Number of programs under development increased by 140% -Development costs per program down 78% -Firmware resources now driving innovation increased by a factor of 8 (from 5% working on new features to 40% But what does this mean? It means that, when moving to the next stage, to make that extra investment in automating your deployment process, it helps a lot if everyone is convinced that this is a good thing. That they understand the benefits of automated deployment and are willing to make the effort to transform to a new way of working. Incidentally, if you’re ever struggling to convince someone of the value I’d strongly recommend just buying them a copy of this book – a great read, and a very practical guide to how it can really work at a large org. I’ve spoken to many customers who have implemented database CI who describe their deployment process as “The point where automation breaks down. Up to that point, the CI process runs, untouched by human hand, but as soon as that’s finished we revert to manual.” This deployment process can involve, for example, a DBA manually comparing an environment (say, QA) to production, creating the upgrade scripts, reading through them, checking them against an Excel document emailed to him/her the night before, turning to page 29 in his/her notebook to double-check how replication is switched off and on for deployments, and so on and so on. Painful, error-prone and lengthy. But the point is, if this is something like your deployment process, telling your DBA “We’re changing everything you do and your toolset next week, to automate most of your role – that’s okay isn’t it?” isn’t likely to go down well. There’s some work here to bring him/her onside – to explain what you’re doing, why there will still be control of the deployment process and so on. Or of course, if you’re the DBA looking after this process, you have to do a similar job in reverse. You may have researched and worked out how you’d like to change your methodology to start automating your painful release process, but do the dev team know this? What if they have to start producing different artifacts for you? Will they be happy with this? Worth talking to them, to find out. As well as talking to your DBA/dev team, the other group to get involved before implementation is your manager. And possibly your manager’s manager too. As mentioned, unless there’s buy-in “from the top”, you’re going to hit problems when the implementation starts to get rocky (and what tool/process implementations don’t get rocky?!). You need to have support from someone senior in your organisation – someone you can turn to when you need help with a delayed implementation, lack of resources or lack of progress. Actions: Get your DBA involved (or whoever looks after live deployments) and discuss what you’re planning to do or, if you’re the DBA yourself, get the dev team up-to-speed with your plans, Get your boss involved too and make sure he/she is bought in to the investment. Environments Where are you going to deploy to? And really this question is – what environments do you want set up for your deployment pipeline? Assume everyone has “Production”, but do you have a QA environment? Dedicated development environments for each dev? Proper pre-production? I’ve seen every setup under the sun, and there is often a big difference between “What we want, to do continuous delivery properly” and “What we’re currently stuck with”. Some of these differences are: What we want What we’ve got Each developer with their own dedicated database environment A single shared “development” environment, used by everyone at once An Integration box used to test the integration of all check-ins via the CI process, along with a full suite of unit-tests running on that machine In fact if you have a CI process running, you’re likely to have some sort of integration server running (even if you don’t call it that!). Whether you have a full suite of unit tests running is a different question… Separate QA environment used explicitly for manual testing prior to release “We just test on the dev environments, or maybe pre-production” A proper pre-production (or “staging”) box that matches production as closely as possible Hopefully a pre-production box of some sort. But does it match production closely!? A production environment reproducible from source control A production box which has drifted significantly from anything in source control The big question is – how much time and effort are you going to invest in fixing these issues? In reality this just involves figuring out which new databases you’re going to create and where they’ll be hosted – VMs? Cloud-based? What about size/data issues – what data are you going to include on dev environments? Does it need to be masked to protect access to production data? And often the amount of work here really depends on whether you’re working on a new, greenfield project, or trying to update an existing, brownfield application. There’s a world if difference between starting from scratch with 4 or 5 clean environments (reproducible from source control of course!), and trying to re-purpose and tweak a set of existing databases, with all of their surrounding processes and quirks. But for a proper release management process, ideally you have: Dedicated development databases, An Integration server used for testing continuous integration and running unit tests. [NB: This is the point at which deployments are automatic, without human intervention. Each deployment after this point is a one-click (but human) action], QA – QA engineers use a one-click deployment process to automatically* deploy chosen releases to QA for testing, Pre-production. The environment you use to test the production release process, Production. * A note on the use of the word “automatic” – when carrying out automated deployments this does not mean that the deployment is happening without human intervention (i.e. that something is just deploying over and over again). It means that the process of carrying out the deployment is automatic in that it’s not a person manually running through a checklist or set of actions. The deployment still requires a single-click from a user. Actions: Get your environments set up and ready, Set access permissions appropriately, Make sure everyone understands what the environments will be used for (it’s not a “free-for-all” with all environments to be accessed, played with and changed by development). The Deployment Process As described earlier, most existing database deployment processes are pretty manual. The following is a description of a process we hear very often when we ask customers “How do your database changes get live? How does your manual process work?” Check pre-production matches production (use a schema compare tool, like SQL Compare). Sometimes done by taking a backup from production and restoring in to pre-prod, Again, use a schema compare tool to find the differences between the latest version of the database ready to go live (i.e. what the team have been developing). This generates a script, User (generally, the DBA), reviews the script. This often involves manually checking updates against a spreadsheet or similar, Run the script on pre-production, and check there are no errors (i.e. it upgrades pre-production to what you hoped), If all working, run the script on production.* * this assumes there’s no problem with production drifting away from pre-production in the interim time period (i.e. someone has hacked something in to the production box without going through the proper change management process). This difference could undermine the validity of your pre-production deployment test. Red Gate is currently working on a free tool to detect this problem – sign up here at www.sqllighthouse.com, if you’re interested in testing early versions. There are several variations on this process – some better, some much worse! How do you automate this? In particular, step 3 – surely you can’t automate a DBA checking through a script, that everything is in order!? The key point here is to plan what you want in your new deployment process. There are so many options. At one extreme, pure continuous deployment – whenever a dev checks something in to source control, the CI process runs (including extensive and thorough testing!), before the deployment process keys in and automatically deploys that change to the live box. Not for the faint hearted – and really not something we recommend. At the other extreme, you might be more comfortable with a semi-automated process – the pre-production/production matching process is automated (with an error thrown if these environments don’t match), followed by a manual intervention, allowing for script approval by the DBA. One he/she clicks “Okay, I’m happy for that to go live”, the latter stages automatically take the script through to live. And anything in between of course – and other variations. But we’d strongly recommended sitting down with a whiteboard and your team, and spending a couple of hours mapping out “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” NB: Most of what we’re discussing here is about production deployments. It’s important to note that you will also need to map out a deployment process for earlier environments (for example QA). However, these are likely to be less onerous, and many customers opt for a much more automated process for these boxes. Actions: Sit down with your team and a whiteboard, and draw out the answers to the questions above for your production deployments – “What do we do now?”, “What do we actually want?”, “What will satisfy our needs for continuous delivery, but still maintaining some sort of continuous control over the process?” Repeat for earlier environments (QA and so on). Rollback and Recovery If only every deployment went according to plan! Unfortunately they don’t – and when things go wrong, you need a rollback or recovery plan for what you’re going to do in that situation. Once you move in to a more automated database deployment process, you’re far more likely to be deploying more frequently than before. No longer once every 6 months, maybe now once per week, or even daily. Hence the need for a quick rollback or recovery process becomes paramount, and should be planned for. NB: These are mainly scenarios for handling rollbacks after the transaction has been committed. If a failure is detected during the transaction, the whole transaction can just be rolled back, no problem. There are various options, which we’ll explore in subsequent articles, things like: Immediately restore from backup, Have a pre-tested rollback script (remembering that really this is a “roll-forward” script – there’s not really such a thing as a rollback script for a database!) Have fallback environments – for example, using a blue-green deployment pattern. Different options have pros and cons – some are easier to set up, some require more investment in infrastructure; and of course some work better than others (the key issue with using backups, is loss of the interim transaction data that has been added between the failed deployment and the restore). The best mechanism will be primarily dependent on how your application works and how much you need a cast-iron failsafe mechanism. Actions: Work out an appropriate rollback strategy based on how your application and business works, your appetite for investment and requirements for a completely failsafe process. Development Practices This is perhaps the more difficult area for people to tackle. The process by which you can deploy database updates is actually intrinsically linked with the patterns and practices used to develop that database and linked application. So you need to decide whether you want to implement some changes to the way your developers actually develop the database (particularly schema changes) to make the deployment process easier. A good example is the pattern “Branch by abstraction”. Explained nicely here, by Martin Fowler, this is a process that can be used to make significant database changes (e.g. splitting a table) in a step-wise manner so that you can always roll back, without data loss – by making incremental updates to the database backward compatible. Slides 103-108 of the following slidedeck, from Niek Bartholomeus explain the process: https://speakerdeck.com/niekbartho/orchestration-in-meatspace As these slides show, by making a significant schema change in multiple steps – where each step can be rolled back without any loss of new data – this affords the release team the opportunity to have zero-downtime deployments with considerably less stress (because if an increment goes wrong, they can roll back easily). There are plenty more great patterns that can be implemented – the book Refactoring Databases, by Scott Ambler and Pramod Sadalage is a great read, if this is a direction you want to go in: http://www.amazon.com/Refactoring-Databases-Evolutionary-paperback-Addison-Wesley/dp/0321774515 But the question is – how much of this investment are you willing to make? How often are you making significant schema changes that would require these best practices? Again, there’s a difference here between migrating old projects and starting afresh – with the latter it’s much easier to instigate best practice from the start. Actions: For your business, work out how far down the path you want to go, amending your database development patterns to “best practice”. It’s a trade-off between implementing quality processes, and the necessity to do so (depending on how often you make complex changes). Socialise these changes with your development group. No-one likes having “best practice” changes imposed on them, so good to introduce these ideas and the rationale behind them early.   Summary The next stages of implementing a continuous delivery pipeline for your database changes (once you have CI up and running) require a little pre-planning, if you want to get the most out of the work, and for the implementation to go smoothly. We’ve covered some of the checklist of areas to consider – mainly in the areas of “Getting the team ready for the changes that are coming” and “Planning our your pipeline, environments, patterns and practices for development”, though there will be more detail, depending on where you’re coming from – and where you want to get to. This article is part of our database delivery patterns & practices series on Simple Talk. Find more articles for version control, automated testing, continuous integration & deployment.

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  • Resolving CloudFlare DNS related mail delivery problems

    - by Andy Castles
    I recently started using CloudFlare and am having a few teething problems. Our domain is netlanguages.com and while we have a lot of sub-domains listen, we are currently only trialling a few of the servers through the CloudFlare CDN (for example, www.netlanguages.com is enabled for CDN, netlanguages.com is not). The actual CDN service seems to be reliable, but the problem that we are having is with DNS, and specifically with mail delivery. The background is that we have contact forms on our web site which use PHP mail() to send the details to end-users' email addresses, with the "from" address of the messages being [email protected] which is a valid address on our mail server. Most of the mails are arriving correctly, but a few specific people are not receiving them. The webserver uses qmail to deliver the messages, and the qmail log files show us some of the errors that the receiving mail servers return when they reject the mail delivery attempt. Two examples: Connected to 94.100.176.20 but sender was rejected./Remote host said: 421 DNS problem (interdominios.netlanguages.com). Try again later Connected to 213.186.33.29 but sender was rejected./Remote host said: 451 DNS temporary failure (#4.3.0) From what I can tell, the receiving SMTP server is doing a DNS lookup of some description on either the host of the "from" email address (netlanguages.com) or the server name given in the EHLO command of the SMTP conversation (in the first example above, interdominios.netlanguages.com), both of which should resolve to non-CloudFlare IP addresses. I've read that the CloudFlare DNS service is very reliable and fast but both of the problems above seem to point to a problem with remote servers unable to do DNS lookups. I should also point out that we changed our DNS to CloudFlare on 6th Feb, and since then started experiencing these mail delivery problems. On 22nd Feb we moved our DNS away from CloudFlare to see if the issues were related to CloudFlare and after a few hours delivery began to work. Then on 26th Feb I moved the DNS back to CloudFlare again and delivery problems started again. The issues definitely seems to be related to DNS, but I don't know if it's a configuration issue, or something else. Finally, I should say that our two DNS MX records point to non-CDN A record IP addresses, interdominios.netlanguages.com (the web and qmail server) also points to a non-CDN A record IP address. Does anyone know what the problem could be here? Any light you can shed on this will be most appreciated. Many thanks, Andy

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  • Thinking differently about BI delivery

    - by jamiet
    My day job involves implementing Business Intelligence (BI) solutions which, as I have said before, is simply about giving people the information they need to do their jobs. I’m always interested in learning about new ways of achieving that aim and that is my motivation for writing blog entries that are not concerned with SQL or SQL Server per se. Implementing BI systems usually involves hacking together a bunch third party products with some in-house “glue” and delivering information using some shiny, expensive web-based front-end tool; the list of vendors that supply such tools is big and ever-growing. No doubt these tools have their place and of late I have started to wonder whether they can be supplemented with different ways of delivering information. The problem I have with these separate web-based tools is exactly that – they are separate web-based tools. What’s the problem with that you might ask? I’ll explain! They force the information worker to go somewhere unfamiliar in order to get the information they need to do their jobs. Would it not be better if we could deliver information into the tools that those information workers are already using and not force them to go somewhere else? I look at the rise of blogging over recent years and I realise that what made them popular is that people can subscribe to RSS feeds and have information pushed to them in their tool of choice rather than them having to go and find the information for themselves in a tool that has been foisted upon them. Would it not be a good idea to adopt the principle of subscription for the benefit of delivering BI information as well? I think it would and in the rest of this blog entry I’ll outline such a scenario where the power of subscription could be used to enhance the delivery of information to information workers. Typical questions that information workers ask might be: What are my year-on-year sales figures? What was my footfall yesterday? How many widgets have I sold so far today? Each of those questions includes a time element and that shouldn’t surprise us, any BI system that I have worked on includes the dimension of time. Now, what do people use to view and organise their time-oriented information? Its not a trick question, they use a calendar and in the enterprise space more often than not that calendar is managed using Outlook. Given then that information workers are already looking at their calendar in Outlook anyway would it not make sense then to deliver information into that same calendar? Of course it would. Calendars are a great way of visualising information such as sales figures. Observe: Just in this single screenshot I have managed to convey a multitude of information. The information worker can see, at a glance, information about hourly/daily/weekly/monthly sales and, moreover, he/she is viewing that information right inside the tool that they use every day. There is no effort on the part of him/her, the information just appears hour after hour, day after day. Taking the idea further, each one of those calendar items could be a mini-dashboard in its own right. Double-clicking on an item could show a plethora of other information about that time slot such as breaking the sales down per region or year-over-year comparisons. Perhaps the title could employ a sparkline? Loads of possibilities. The point is that calendars are a completely natural way to visualise information; we should make more use of them! The real beauty of delivering information using calendars for us BI developers is that it should be so easy. In the case of Outlook we don’t need to write complicated VBA code that can go and manipulate a person’s calendar, simply publishing data in a format that Outlook can understand is sufficient and happily such formats already exist; iCalendar is the accepted format and the even more flexible xCalendar is hopefully on its way as well.   I’d like to make one last point and this one is with my SQL Server hat on. Reporting Services 2008 R2 introduced the ability to publish data as subscribable Atom feeds so it seems logical that it could also be a vehicle for delivering calendar feeds too. If you think this would be a good idea go and vote for it at Publish data as iCalendar feeds and please please please add some comments (especially if you vote it down). Work smarter, not harder! @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Delivery Status Notification (Relay) in Exchange Server 2007 with original email attachment

    - by Nick Kavadias
    I have recently setup Exhchange Server 2007. The server is smarthosting outgoing messages. Users have 'request delivery receipt' on by default their 'auditing' purposes in Outlook. They would like the original email attached to the delivery notification as was the case in Exchange Server 2003. I need this same functionality in 2007. The question has been asked here, here and here but cannot find a valid solution. Here's some information about the functionality in Exchange 2003. The question is, can i replication this functionality in 2007? Here is what a 2007 delivery message looks like: I know it's possible to customize DSN's. Can I make a custom DSN for this type of message and have the original included as an attachment? Anyone got any other ideas?

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  • How to react when the client's response is negative on delivery?

    - by ZiG
    I am a junior programmer. Since my supervisor told me to sit in with the client, I joined. I saw the unsatisfied face of the client despite the successful (from my programmer's perspective) delivery of the project! Client: You could have included this! Us: Was not in the specification! Client: Common Sense! As a programmer, how do you respond in this situation?

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  • Automate delivery of Crystal Reports With a Windows Service

    In this article, Vince demonstrates the creation of a Windows Service to automatically run and send a Crystal Report as an email attachment. After a basic introduction, he examines the creation of the database and windows service with the help of relevant source code and explanations. Towards the end of the article, Vince discusses the steps to be followed in order to install the windows service.

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  • Postifx disable local delivery

    - by Simon
    Hi there, is there any form to prevent local delivery on a postfix server? Ideally, I want to avoid local delivery to some domains, because this postfix server is a google apps backup one. Thanks in advance, Simon.

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  • Strategies for very fast delivery of webpages.

    - by Cherian
    I run a website Cucumbertown with an initial pay load of nearly 9KB zipped. All my js is delayed loaded with requirejs and modernizer is the only exception. Now all my webpages are Nginx cached and only 10-15% hits go to the backend proxy. And the cache is invalidated by logged in users as proxy_cache_bypass. So for an anonymous user its nearly always a cache hit. I have some basic OS tuning with default via ip dev eth0 initcwnd 15 net.ipv4.tcp_slow_start_after_idle 0 Despite an all cache & large initcwnd my pages still take 2.5 – 3 seconds. I have a yslow score of And page speed at Are there strategies that can help deliver webpages even faster than this? Deliver pages at 1+ second time for 10KB payload? Notes: My servers run of a fairly good data center from Linode at Fremont.

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  • Improve email Delivery Rates

    - by JMC
    I have a web server that sends legitimate transactional email in high quantities. A reasonable percentage of users report that they never receive the emails. For every message sent, there's also a blind carbon copy going to an unfiltered email box on a different provider that I review to ensure the server actually sent the emails. All of the emails make it to my bcc box, so the server is sending the emails properly. It seems to be a spam filtering problem at other email providers. The hosting provider for the web server indicates a reverse dns lookup has been set at their level linking the emails ip address properly to my server and domain. Question: Is there anything else I can do to improve the rate that 3rd party service providers are filtering the emails I'm sending? Is there anything I can set on the DNS that I control to show that the server sending the emails is legitimate?

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  • Good practices for large scale development/delivery of software

    - by centic
    What practices do you apply when working with large teams on multiple versions of a software or multiple competing projects? What are best practices that can be used to still get the right things done first? Is there information available how big IT companies do development and management of some of their large projects, e.g. things like Oracle Database, WebSphere Application Server, Microsoft Windows, ....?

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  • Delivery terminology and order of magnitude

    - by Peter Turner
    What is the standard way of describing how software products are released and the proportionate order of magnitude to which the changes relative to the software product are conveyed? Is Release Update Patch Bug Fix redundant? or Is Update Patch too terse? As an end user I'd think that all bug fixes are patches (insofar as they are not 100% new code) and all patches should be updates (insofar as they don't degrade the product) and all updates should be releases (insofar as they are actually released), but this really doesn't help anyone understand why they need to get them. Then, if the person who makes the software change appends "critical" or "zero-day" in the notes, I would be unwise to leave the changes unapplied.

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  • Use of list-unsubscribe to improve inbox delivery

    - by Jeffrey Simon
    To overcome email being classified as spam by Gmail, Google recommends a number of steps, which we have implemented (namely SPF, DKIM, and Precedence: bulk). One additional measure they recommend at https://support.google.com/mail/bin/answer.py?hl=en&answer=81126#authentication reads as follows: Because Gmail can help users automatically unsubscribe from your email, we strongly recommend the following: Provide a 'List-Unsubscribe' header which points to an email address where the user can unsubscribe easily from future mailings (Note: This is not a substitute method for unsubscribing). Documentation for List-Unsubscribe is found at http://www.list-unsubscribe.com/. From this documentation I expect a button to be provided by a supported mail client. I have tested the 'List-Unsubscribe' header and it does not appear to provide the button. I have tested in both Gmail and OS X Mail. I tested with an http address and with both an email address and an http address. The format of the header is as follows: List-Unsubscribe: <mailto:[email protected]>, <http://domain.com/member/unsubscribe/[email protected]?id=12345N> No button appears in any test. My questions: How widely is List-Unsubscribe supported? Should a button be appearing somewhere, or does something else have to be present? I have seen a comment that even if the button is not present, services like Gmail, Yahoo, Hotmail/Windows Live would give higher regard to email having the header. Thus it might be worthwhile for this aspect alone. Please note that our standard email footer already contacts instructions and a link to allow unsubscribing from our email. Finally, is it worth while to implement this header? (That is, any downsides?)

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  • Common database deployment blockers and Continuous Delivery headaches

    Deployability is now a first class concern for databases, so why isn’t it as easy as it should be? Matthew Skelton explores seven of the most common challenges which will bring your database deployments to their knees. Get alerts within 15 seconds of SQL Server issuesSQL Monitor checks performance data every 15 seconds, so you can fix issues before your users even notice them. Start monitoring with a free trial.

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  • Java application delivery through CDN

    - by tuler
    We have a java application bundled as an applet or as webstart. The client java plugin caches the jar files on the client machine and downloads a new version if there is one. Is it possible to deliver this jar files using a CDN? What are the issues involved? Which CDNs would work for jar delivery? Is this different from static content delivery like images or video?

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  • Email deliverability -- Whitelist solution or Email delivery service?

    - by JoefrshnJoeclean
    Hey Folks -- our company is encountering the same recurring problem - email deliverability. A lot of our emails are still getting trapped in yahoo and gmail spam filters. We followed yahoo's best practices guide as well as tips Ive found on serverfault. (setting up DKIM, SPF) And even took the Email Server Test (http://www.allaboutspam.com/email-server-test/) Now my question is: has anyone had success using whitelist solutions like goodmail or EmailReach? Alternatively, Im beginning to think that going with a email delivery service like Mailchimp will save me the headache and future stress of managing our email lists. So whitelist solution or just fork up the money and send via an email delivery service? Thanks!

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  • Exim4 Disable local delivery?

    - by Robert Ross
    Hey all, I'm running exim4 as my MTA and it works great to send emails to outside emails other than my hostname. When I send an email to my gmail via command line (sendmail [email protected], etc...) it works fine. When I send an email to my website's domain, which is also the hostname for the server, i'm assuming it just does local delivery... which won't work because my email is received by another server (Google Apps). So how do I disable local delivery in Exim4? dpkg-reconfigure exim4-config did not give any real results.

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  • Disable local delivery in Sendmail

    - by Luke P M
    I am using Sendmail on a Centos server to send email for PHP scripts, but the problem is that mail is delivered to a local mailbox on the machine rather than what is specified in the MX records for the domain - which actually point to another machine I use for email. I would like sendmail to not try and locally deliver mail for the domain the machine is setup for, is there a simple way to disable local delivery? The domain is not in the local-host-names file. I've already done lots of googling and I have looked at: http://serverfault.com/questions/26934/sendmail-configuration-to-not-deliver-mail-to-local-machine http://serverfault.com/questions/65365/disable-local-delivery-in-sendmail But either there is no answer or it is not suitable. I don't want to relay to another server, i just want it to send mail regardless of domain. To provide an example: I have two servers, one is the mail server at mail.example.com and a web server which is example.com, when I use the smtp service on the web server it currently routes mail to a local mailbox on example.com, but it should be going to mailboxes on mail.example.com Output of sendmail -bt returns: ADDRESS TEST MODE (ruleset 3 NOT automatically invoked) Enter 3,0 [email protected] canonify input: info @ example . com Canonify2 input: info Canonify2 returns: info canonify returns: info parse input: info Parse0 input: info Parse0 returns: info ParseLocal input: info ParseLocal returns: info Parse1 input: info Parse1 returns: $# local $: info parse returns: $# local $: info

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