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  • creating decision tree based troubleshooting documentation?

    - by Joseph
    We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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  • How can I limit the upload/download bandwidth on my CentOS server?

    - by Dan Nestor
    How can I limit the upload and download bandwidth on my CentOS server? This is a box with a single interface, eth0. Ideally, I would like a command-line solution (I've been trying to use tc), something that I could easily switch on and off in a script. So far I've been trying to do something like tc filter add dev eth0 protocol ip prio 50 u32 police rate 100kbit burst 10240 drop but I'm obviously missing a lot of knowledge and information. Can somebody help with a quick one-liner? Many thanks, Dan

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  • How could I find out the path to the current desktop image, for Windows 8

    - by Scott Bennett-McLeish
    Having recently upgraded to Windows 8, my script to retrieve the current desktop wallpaper image has broken. For Windows 7, How could I find out the path to the current desktop image?, this works great. However, that registry key now always contains C:\Windows\web\wallpaper\Windows\img0.jpg What is the new registry key used for Windows 8? I've found two possible solutions. Firstly, this key contains what looks like a Base64 encoded path: HKCU/Software/Microsoft/Windows/CurrentVersion/Explorer/Wallpapers/Images/ID2 And then there is the "custom theme properties file" which also contains a "[SlideShow]" section which looks like Base64: C:\Users\Scott\AppData\Local\Microsoft\Windows\Themes\Custom.theme

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  • QuickTime X incorrect aspect ratio for H.264 video

    - by Adam Robinson
    I'm running Snow Leopard and have a serious issue with QuickTime X. I have a Samsung HMX-H100N/XAA camcorder that records H.264 video in either 720p or 1080i. In either of these resolutions, QuickTime X (and, by extension, all QuickTime-associated applications like FCP, iMovie, etc.) displays an incorrect aspect ratio for all video produced by this camcorder. For example, 720p video is reported as being 1280x720 in the movie inspector (which is normal), but the displayed size is always at an aspect ratio of something like 63:20 (never heard of such a ratio) with sizes like 1700x539. If I open the video in QuickTime 7 player on the same computer, it is displayed correctly. If I process the video through something like MPEG Streamclip to transcode it, it displays correctly. As it stands right now I have to transcode all of my video in order to use it in any iLive (or other QT-based application) unless I want it to look ridiculous. I've tried installing Perian, but that seemed to have no effect.

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  • RDP for High DPI Monitors?

    - by Joey
    A client is having some problems with their laptop. They use RDP to remote into their work PC, but the laptop they are using is a small 13" Sony Vaio laptop, but with 1920x1080 resolution. Everything is pretty small on the laptop anyway, but the problem is much worse after connecting with RDP, where everything is almost unreadable. I have done the obvious with changing the resolution on the server, the RDP size, forced scaling on the terminal server etc, but nothing has worked. Something else which I would normally do is change the laptop resolution to something a little lower, but the laptop only has 2 resolution settings, the big one, and a 1024x768 (wrong ratio). Any ideas?

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  • Monitoring over Time with Nagios: How?

    - by David
    Nagios in its standard usage monitors with point-in-time checks: either something is - or is not - true. Other tools like SGI's PCP, HP's MeasureWare, and SEC provide monitoring over time - monitoring things like average disk access time over the last five minutes, or other similar items. Is there anything like this for Nagios? I'm already running NDOUtils, which seems like a natural source for such data. I'd like to have something that would monitor and fire off alarms based on a time-based check using historical data. Is there anything like this for Nagios?

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  • decrypting AES files in an apache module?

    - by Tom H
    I have a client with a security policy compliance requirement to encrypt certain files on disk. The obvious way to do this is with Device-mapper and an AES crypto module However the current system is setup to generate individual files that are encrypted. What are my options for decrypting files on-the-fly in apache? I see that mod_ssl and mod_session_crypto do encryption/decryption or something similar but not exactly what I am after. I could imagine that a PerlSetOutputFilter would work with a suitable Perl script configured, and I also see mod_ext_filter so I could just fork a unix command and decrypt the file, but they both feel like a hack. I am kind of surprised that there is no mod_crypto available...or am I missing something obvious here? Presumably resource-wise the perl filter is the way to go?

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  • Sendind an internet radio singal from my hifi to a portable

    - by Paul
    I'm just about to set myself up with a wireless network in my house. This is so that I can intregate an internet radio into my hifi system. What I would love to do is to listen to the radio in another room of the house. I also have a little portable radio/cd player that has a USB port on the front. Is there something I could buy which would allow me to listen to the radio through my portable in another room? I do realize that I could solve this problem by buying some wireless portable speakers, however I just wondered if anybody knew another way i.e. bluetooth or something similar?

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  • Winamp question: I want to search through my songs by which playlists they're sorted into

    - by Daddy Warbox
    I'm trying to think of a way to do this. I sort my songs into a variety of playlists corresponding to different 'moods' I might have, but some songs fit for more than one kind of mood (e.g. a techno song might be 'stylish' and 'surreal', or something to that effect). I also give them different star ratings for a general sort of opinion about them. I want to be able to filter my media library by moods I want or don't want, as well as by star rating. Anyone have a good way to do something like this? Alternatively, is there a way to 'tag' my songs by mood and then search up by those tags? because then I could just dump the queried results into playlists as needed. Thanks in advance.

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  • AFP / Apple Filling Protocol aka Netatalk access over Internet

    - by PJJ
    I got a simple cloud server and thought it would be nice to have mac native afp Volumes accesss. Installed Netatalk and this seems to work pretty nice. No sensitive data or something but I don't like to wake up someday and have my www docs rm-rfed by some kid h4x0r. Q1: Is afp encrypted? Q2: How can I make it (semi)secure? Q3: Does VPN makes sense for this? Q4: What would you do to get afp working over net? Opening any service meant for Lan only is a basic flaw, i know - but me be ignorant about it. According to Apple Dev only the authentication is encrypted or am I mssing something?

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  • Improve my System, Need some advice/suggestion

    - by Pennf0lio
    Processor: 2.40 gigahertz Intel Core2 Duo Board: ASUSTeK Computer INC. P5B-MX Memory: 2 Gb VideoCard: NVIDIA GeForce 7300 GT HDD: 80GB + 250GB both IDE Operating System: Windows 7 32bit Please give me some advice what to improve in my System. I mainly used it for Graphic Design (eg, Photoshop, Cinema4d, Illustrator, Flash). I was planning to increase my Memory adding 2 GB more, Pushing it to something like 4GB in total. But just found out that recently that I already have 2x2GB installed and should be 4GB in total. When I looked at the properties of my computer, It said "Installed Memory 2GB". I wonder why is that happening? Is the other ram broken?.. I never the computer casing since I bought. so I didn't realize that I already have 2 x 2gb ram. what can you advice. Thanks!

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  • Can I connect an external antenna to a range extender?

    - by ercan
    I live in a kind of dormitory and the next access point is 60 meters away from my room. So I bought a range extender (TP-Link WA730RE) and installed it into my room in the same height as the access point. But my problem is still not solved. The reception is slightly better but my connection still gets broken every two minutes. The antenna that comes with this range extender was 4dB. My question is, can I buy an 8dB external antenna (like this one: http://www.amazon.com/TP-Link-TL-ANT2408C-Desktop-Omni-Directional-Antenna/dp/B0034CQSKW/ref=sr_1_14?ie=UTF8&qid=1332074993&sr=8-14) and replace it with the antenna that comes with the range extender? Or is this external antenna only suitable for the "receiver" end of the connection, i.e. the computer?

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  • Seeking (somewhat) better explanations about supporting > 2.1 TB hard drives.

    - by irrational John
    Today while Googling about I stumbled across posts claiming that Seagate plans to ship a 3TB drive sometime later in 2010. Unfortunately, the stuff I looked at all seemed to contain tidbits of info which I didn't think fit together properly. (I would link to some examples, but I'm only allowed 1 link per post at the moment). Now I really don't have any "need" to better understand the underlying tedious details of this. I am just curious. And confused. So ... some questions I'm hoping someone better informed than I might answer. The talk about a potential addressing problem in both the hardware and the software confused me. The assertion is that something called something called Long LBA addressing (LLBA) is needed in the Command Descriptor Block as a way to get around the current limits to access a hard drive bigger than ~2.1 (or ~2.2?) TB. OK, fine. But I thought the last time this problem came up it was solved by extending the length of the LBA field from 28 to 48 bits. (Remember this website? www.48bitlba.com) A 6 byte LBA is clearly large enough, so what's up with this LLBA talk. I thought this was all fixed back by Win XP SP2, if not sooner? And certainly all the hardware should be up to the task, shouldn't it? The real problem as I understand it with drives much bigger than 2 TB are the 4 byte LBA fields in the Master Boot Record (MBR) used to partition just about all hard drives at the moment. The most likely solution is to migrate to Intel's GUID Partition Table (GPT). A GPT uses 8 byte fields for the LBA. What I don't understand in this context is what is the problem with booting say Windows from a 3TB drive that uses a GPT. Granted, the current PC BIOS wouldn't know how to recognize or work with a GPT. But every GPT comes with a so-called "Safety" or "Guarding" MBR in sector 0.Apple already uses a hybrid version of the MBR to allow them to boot Windows on their Intel Macs (aka Boot Camp). Couldn't something similar be done to allow the PC BIOS to recognize and boot from a partition in, say, the first 1 GB of a 3GB or larger drive? I've got more questions such as where do 4K sectors fit into all of this. But it's probably time I just shut up and posted this. ;-) -irrational john

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  • iSCSI RAID1 on two servers, fail scenario

    - by Franz Kafka
    Hallo, a simple question: Image I have two servers, each server has two disks in RAID1. Now I merge the two arrays with iSCSI to one RAID1 disk. Two questions: Can I do the merging of the 4 disks in one go? I can't image how. First I will have to install the os, and then the raid controller is already set up to RAID1. If a whole server fails the other server would continue working without any problems? Does iSCSI notice that the other server is missing and treet this as if the two disks were broken? When the server comes back online the data is resynced, as if I installed new disks into a array? Can I image that this way? Thanks alot.

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  • Problem setting up DL360G5 with scsi RAID

    - by ernelli
    I have a problem with reinstalling OS on a DL360G5. The BIOS [F9] do not detect any disc controllers and the HP SmartSetup did not find any compatible controllers. Inside the server, the two SCSI disks are conncted to a RAID controller using BCM8603 chipset. How is disc contoller supposed to be setup? I have tried to do a full BIOS reset. EDIT At the moment we suspect that the Smart Array controller E200i/412205-001 is broken. Are there any status LED's that indicate failure or success during start up? At the moment all LED's are off.

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  • Is it possible to upgrade PHP to 5.3 on a Centos Kloxo installation?

    - by Malachi
    I have a VPS running Centos with Kloxo on and I was wondering how I would upgrade the PHP to 5.3 - It's currently running 5.2.6. When I try and do a yum update I get the following errors: Resolving Dependencies --> Running transaction check --> Processing Dependency: libpq.so.4 for package: lxphp ---> Package postgresql-libs.i386 0:8.3.7-umask.7 set to be updated --> Finished Dependency Resolution lxphp-5.2.1-400.i386 from installed has depsolving problems --> Missing Dependency: libpq.so.4 is needed by package lxphp-5.2.1-400.i386 (installed) Error: Missing Dependency: libpq.so.4 is needed by package lxphp-5.2.1-400.i386 (installed) You could try using --skip-broken to work around the problem You could try running: package-cleanup --problems package-cleanup --dupes rpm -Va --nofiles --nodigest The program package-cleanup is found in the yum-utils package. Any help would be greatly appreciated.

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  • IE and Chrome won't browse the internet on dial up but firefox will. How could I fix it?

    - by Kelbizzle
    First let me say I've done plenty of troubleshooting and will try to explain as clearly and as much as I can. Please bear with me. I have a client's computer who uses dial-up and Windows XP. The problem is when I connect to the dial up ISP. IE or Chrome will not browse the internet. It says page cannot be displayed. but if I use firefox on the dialup connection it works. Sounds simple enough there has got to be something wrong with the proxy settings or something...well, that's what I thought here is the weird part. When connected to the LAN in my office IE, Chrome, and FF all work. I upgraded to ie8 and the issue still happens. How would you go about troubleshooting this issue? What should I do next?

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  • Apache 2.4 and PHP 5.4 getting connection reset errors in the browser

    - by zuallauz
    In the weekend I upgraded my development web server to Apache 2.4 and PHP 5.4. In my web application which was previously working great on Apache 2.2 and PHP 5.3 it now starts getting these messages saying the "connection was reset" in Firefox. See screenshot. I am connecting to the linux machine via local LAN. I'm assuming it might be something to do with the new version of Apache or PHP, or the new LAMP stack which I downloaded from BitNami? It would seem to happen every 5-10 requests and throw this error, perhaps more likely to trigger it is if I send a POST request from a page. Is it timing out the script or something? These are just basic dynamic pages I'm loading and they worked perfectly in Apache 2.2 and PHP5.3. Here are my httpd.conf and PHP.ini if that has any clues. Any ideas? Any help much appreciated.

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  • Personal wiki on usb / the cloud?

    - by drby
    I'm looking for a personal wiki that can be installed on an usb stick and (more importantly) somewhere on the cloud (dropbox). I've looked at the Wiki Matrix, but I really don't care that much about any of the options, so I end up with a choice between ~50 wikis at the end. Tried out TiddlyWiki but there are some things that really annoy me like the fact that all pages get opened on the same page. It really looks like it'd turn into a giant mess pretty quickly. I'd like to have something that's pretty close in terms of appearance and usability to wikipedia. Hierarchical categories for organization would be really nice. And accessible storage (in case I ever want to convert it to something else).

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  • Capture RTSP stream from IP Camera and store

    - by Keerthi
    I've got a few IP Cameras which output an RTSP (h264 mpeg4) stream. Hitting the URL locally via VLC: rtsp://192.168.0.21:554/mpeg4 I can stream the camera and dump to disk (on my desktop). I'd like to however store these files on my NAS (FreeNAS). I was looking at ways to capture the RTSP stream and dump them to disk but I'm unable to find anything. Is it possible to capture the stream on FreeBSD or Linux (RaspberryPi) and dump the streamed content to a disk local to Linux or FreeBSD - preferably every 30minutes? EDIT: The NAS is headless (HP N55L or something) and the RaspberryPi's are headless too. I've already looked into ZoneMinder but need something small. I was hoping maybe using Motion to detect motion on the stream but that will come later.

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  • Dell 620 display is too bright to use

    - by keith
    I have a Dell D620 with a display problem. In windows 7 the display seems to be too bright, the text is broken up, the only way to see the mouse is at a very oblique angle. Changing the brightness with fn and brightness control has little/no effect. When I put it in high contrast mode I can see all the colors, but any windows pictures etc are still useless. I cannot get it to connect to an external monitor via VGA port or via a USB-VGA connector.

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  • Is there an audio recording application/tool that has Tivo-like functionality?

    - by Bob
    I do a lot of live speech recording that requires me to quickly jump back and then transcribe a particular piece of the audio, then go back to recording again, while still maintaining the full audio file. So Far I've done this by splitting the audio and running one line to a recorder (for the whole audio), and one to my computer. Then I use something like Audacity to record, and then stop/go back whenever I hear something worth transcribing. This requires me to stop the recording, then start it up again and I end up missing chunks of the speech I'm listening to. Is there a tool that would let me rewind, then listen again and continue listening at a buffered distance from the audio recording, the way Tivo does with television shows?

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