IE and Chrome won't browse the internet on dial up but firefox will. How could I fix it?

Posted by Kelbizzle on Super User See other posts from Super User or by Kelbizzle
Published on 2010-02-26T15:49:10Z Indexed on 2010/04/01 14:23 UTC
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Filed under:

internet-explorer

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Windows

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windows-xp

First let me say I've done plenty of troubleshooting and will try to explain as clearly and as much as I can. Please bear with me.

I have a client's computer who uses dial-up and Windows XP. The problem is when I connect to the dial up ISP. IE or Chrome will not browse the internet. It says page cannot be displayed. but if I use firefox on the dialup connection it works. Sounds simple enough there has got to be something wrong with the proxy settings or something...well, that's what I thought here is the weird part.

When connected to the LAN in my office IE, Chrome, and FF all work.

I upgraded to ie8 and the issue still happens. How would you go about troubleshooting this issue? What should I do next?

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